Garden Top Hotel

Location: 27 8th Street Bezuidenhoud Valley, Johannesburg, za

Star Rating: 7.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:30 AM - 02:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Ironing service
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Comfort Queen Room

  The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Satellite channels

• Deluxe Family Room

  This family room is air-conditioned and has a TV with satellite channels, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Satellite channels

• Family Room

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerhead

  Practical - Desk and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided

• Double Room

  The double room features air conditioning and a wardrobe, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key card access

• Deluxe Double Room

  Featuring air conditioning, a wardrobe and a carpeted floor, this double room includes a private bathroom. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key card access

Guest Reviews

• Abbey (7/5): - Setting and warmth of the staff Didn't have hot water and had to go to another room to take a bath which iwas very unfortunate. Need to improve to also have the room ready with all facilities in time and not provide limited and not all to make someone's stay enjoyable without interruption
• Ledile (10/5): Id visit definately - Breakfast was simple and delicious,great staff and toof top the best Rooms not really big but adequate
• Candy (8/5): -
• Abbey (7/5): - It offers comfort and relaxation away from your usual homey environment and one could do it once every three or two months even for business
• Sthembiso (7/5): -
• Banda (5/5): -
• Leeann (8/5): -
• Olma (10/5): -
• Akani (1/5): -
• Mmabatho (8/5): - Everything’ Nothing
• Teka (10/5): - Everything Nothing
• kutloano (10/5): -
• Linda (5/5): - The house was clean with old mat Water shortage we had to ask for hot shower water more often
• Ndhlozi (6/5): -
• Sihle (8/5): - Place is very convenient, well positioned, it's safe we had a great time. Water issues and internet must be sorted .
• Khaya (10/5): -
• Shaloem (6/5): - Balcony Pool was dirty
• Thokozani (10/5): -
• Jesus (8/5): -
• Edivaldo (6/5): -
• Lindokuhle (10/5): -
• Lindokuhle (10/5): -
• Dookoo (5/5): -
• Malehlohonolo (10/5): -
• Chimuka (2/5): It was a terrible experience; never again will I make a booking at that place. - The breakfast was fairly good The staff was friendly The bathroom shower was leaking at the base such that the whole toilet floods with water while showering There was a kettle in the room but no cups, no glasses. The carpet is very dirt. This cannot be rated a 3 star hotel. The images shown on the website are an exaggeration.
• Oludre Adedeji (9/5): -
• Benedictor (10/5): -
• Ntando (1/5): - Nothing The was no water coming from the bath tub, eventually cold water came through. We waited for hot water until about 30 minutes and eventually was moved to another room, had both hot and cold water, but no water in the morning. I had a horrible experience while bathing . I won't even mention the so-called breakfast
• Kgothatso (8/5): - I loved the food , it was to die for The towels and sheets could have been clean
• Ash-Leigh (10/5): - The staff was very friendly very clean and quiet. Nothing much jst the area is not that great but when uu in the hotels 4 walls uu wouldn't know it was in that location.
• mmeli (8/5): -
• Manyerere (10/5): Excellent, platinum service - The flexibility of the hotel to go beyond customer expectations Need to improve in the openning closing of exit gate,one can wait too long outside
• Fortunate (7/5): Garden top hotel it a nice place - Oh wow the breakfast was good😘 Facing the problem about water 😭
• Bouwer (6/5): - Helpful with milk, adapters There was no water during my stay. Municipal problem.
• Nyeleti (10/5): -
• Chafes (7/5): - Acceuil sympa En travaux
• Amal (10/5): -
• Majongwe (8/5): -
• Ezra mpofu (4/5): - Place it's beautiful Some of the staff were rude only a sister l met first day l arrived and a guy who works at night by the reception were friendly then the other sister she was so rude
• Kabelo (10/5): -
• Bheki Eric (7/5): - Room Water shortage
• Guest (1/5): -
• Judith (10/5): -
• Majongwe (8/5): - Smart Breakfast Wifi is good No Netflix Not all TV channels were available
• Thato (6/5): - The property is beautiful outside, rooms are okay . Not what I expected but I love that they are clean to the T. Furniture is cracked, there’s also a cracked wall in the bathroom. Love how big the mugs are had a nice cup of tea in it. We had to shower with cold water !! So disappointing, the hot water is limited at night Overall the stay was good.
• Nompilo (10/5): - Enjoyed my stay there am definitely coming back Nothing
• Corneilius (7/5): Good -
• Alice (5/5): It was “just okay” - It was clean No tea/ coffee in the room, the tv wasn’t working properly.
• Anonymous (10/5): Perfect place for a peace of mind - Breakfast was perfect and filling . Friendly staff and very helpful . Everything was perfect 👌
• Simphiwe (9/5): Superb -
• Tebello (5/5): Passable - The breakfast was nice , enjoyed it The place inside is nice just that surrounding is a bit sketchy
• Andile (2/5): Poor - The staff was friendly The money I paid for one night it was not worth it. The room was dirty, no water we couldn't bath in the evening. In the morning the water was extremely cold and it didn't have pressure. There was no toilet paper towels and tea stuff and cups. I had to go down and fetch everything. Only one channel on TV.
• Mahlodi (10/5): Exceptional -
• Dangarembizi (3/5): Poor -
• Jabulani (8/5): Very good -
• Thokozani (3/5): Poor - Quality mattress Poor Catering. No water supply for bathing. Bed side lamps not working. Dirty carpets. Non functional zircon.
• Thabang (3/5): No electricity at my room - Comfortable My room did not have electricity
• Mlungisi (4/5): Place is nice and comfortable. Nice and clean. - Parking was secured. Reception welcoming. Place was clean, Comfortable room. Place is nice. There was no iron, iron board, drinking water or coffee, tea. No towels.
• Russell (1/5): Bad -
• Makola (7/5): Good facility inside, affordable stay with friendly staff and chef, just surrounding area not so safe - -clean -great staff -affordable -the chef was amazing, Mxolisi, very great and took good care of us -there was no water in my room to be able to bath -the surrounding area isn’t safe but inside the place is safe
• Tjiparuro (10/5): Exceptional -
• Bele (10/5): Exceptional - Breakfast was perfect i enjoy...the staff was so frndly...my room was very neat...nd it safe.....staff i like your hospitality plz keep it up .you are doing very ..gud job....nd i am luking forward to come back again🤣bar man i salute you🤜receptionist the guy who welcome us wth a respect..i salute u🤜the lady was cleaning my room day shift on sunday..i salute u...luv u .tnx for taking a gud care of your guest❤️❤️ Everyting was perfect.i hv no comment..
• Masetjhaba (8/5): Very good -
• Anonymous (10/5): Exceptional -
• Moisés (6/5): Hotel bom mas mal administrado - O hotel é bom, próximo de aeroporto, mas, está com problema de água, nem sempre sai água quente, nem a fria para tomar banho, e a gente teve que mandar mensagem ao APP toda hora para arrumar esta situação. Café da manhã normal. O bairro não é muito bom não para nós turistas, de noite. Quer sair? Vá de carro e volte no hotel de carro, só não volte muito tarde, Johannesburg é perigoso andar muito tarde
• Muthaphuli (10/5): Exceptional -
• Zamaswazi (10/5): The courtesy of the front line lady - Staff and food None
• Hlalala (3/5): Poor -
• Mthombeni (10/5): Warmest reception at Garden Top Hotel. - Their curtacy and etiquette, out of this world. It's surprising that an institution may achieve to recruit literally all excellent staff from their general assistant, security, reception, kitchen. I liked the fact that my daughter and I were attending my son's Graduation at University of Johannesburg, We arrived later than check in time, yet warmly welcomed. I was feeling discomfort and not feeling well when driving from the university to the venue, due to stomach ache. The Super Chef tailor made my supper to suit my condition. During breakfast I watched my daughter indulge in their well balanced breakfast. The Chef again prepared my oats and herbal tea. It was rainy and cold. My daughter and I felt the warmth, we wanted to extend our stay, but I needed to consult for my health. We were surprised to find our car washed clean ❤️. I didn't like the road from University of Johannesburg towards the venue. It might be due to the fact that we did not know the place well, we navigated and we got a road with potholes.
• Mathaha (10/5): Exceptional - It was great
• Mavuso (10/5): It aweresome beside being treated like kids as if we were staying for free - The price I had in bookin is not the same as the price I paid when I get to the venue The attitude with their security was not right especially during the day the night shift security and reception was good during check in
• Micky (10/5): Exceptional - The hotel is very clean and the staff are fantastic, very friendly.
• Akhona (10/5): My stay was comfortable - Had the best vacation. The receptionist Elizabeth and the Chef were outstanding very accommodative and welcoming Nothing
• Innamorato (10/5): Exceptional - The rooms were safe,clean and spacious No towels in the room ,the fridge wasn't working
• Baleni (1/5): N/A - Staff very helpful Linen very dirty , maybe the property should use darker linen than white linen (staff very kind helpful)
• Mdletshe (1/5): Bad - Nothing Room was dirty, bedding was having sperms and drops of diarrhea x
• Swastika (8/5): Very good - Breakfast was the best. Staff did their best to make us comfortable.
• Manando (10/5): Go and visit Garden Top Hotel u will never Go wrong because the price is reasonable 👌 - I like everything about the hotel and is Very clean n quiet Everything was perfect
• Mirriam (6/5): Pleasant -
• Tjiparuro (10/5): Exceptional -
• Tjiparuro (10/5): Exceptional -
• Precious (9/5): I enjoyed my stay at Garden Top Hotel and would definitely recommend it - Almost everything. The service was very good Nothing at all
• Lefoka (2/5): Very poor - the reception staff and cleaningness Cold water in the morning, late breakfast
• Tshego (8/5): I guess it's value for the little money we paid as breakfast is included ... - There was no backup water supply, there was no water im the fridge , there were no cups and spoons for tea yet all tea and coffee stuff is there... The basin is way too small.
• Thuso (5/5): Passable -
• Lloyd (9/5): Superb -
• Nelisile (1/5): If crummy hotels had a prize, this hotel would be the winner! - Firstly, we couldn't check in when we arrived at 2:30pm because the rooms were not ready. We had to wait on the chairs while they cleaned. Secondly, there was no water. Nobody even bothered to warn us so we can carry our own gallons, sigh! The receptionist comfortably told us that we will get water the next morning. The next morning came and there was still no water, therefore we couldn't bath or use the toilet for the rest of our stay. Thirdly, the lack of service. Beside the security guard and receptionist, we didn’t see anyone. It was a lonely, crummy hotel with no water and curtains that fall down if you close them. I hope the owner reconsiders if this is really a hotel or just a shelter with four walls that he charges people to walk through.
• Tele (4/5): Was pleasant enough - Breakfast Bed sheets don’t fit the bed. One light was broken and was falling out. Bath was old and cracked. Was uncomfortable. I had to wear flip flops and stand while washing . Chipped plates and grey stain on pillow.
• Kwena (10/5): Exceptional -
• Sithembinkosi (7/5): Good until we got our passports and other valuables stolen - Kitchen staff was amazing and the breakfast was good We had our valuables including passports stolen
• Kenneth (3/5): My Regretable return - Nice bathroom, with Jacuzzi. The chef was good, even though the breakfast was not the best but his service was awesome Poor management of the hotel. No one checked if our room was ready for new guest before we came. Our linens were dirty. Another guest was complaining about dead battery for aircon remote. It was nothing near my first time experience here.
• Sebenzile (4/5): Disappointing -
• SEHEMBZ (8/5): - Nice and friendly staffs
• Dlamini (7/5): Good -
• hani (8/5): Good hotel - Everything went well the breakfast was fine, same breakfast every day, away from downtown you need a car or an Uber there is no buses.
• Winners (2/5): I regret sleeping there. Pillows were dirty, towels were not there unless you ask, dirty kettle was - I never had breakfast, the pictures I saw on the internet differ with what I saw with my naked eyes. Very poor place. Poor standard. A place for foreigners eating drugs. I can't recommend anyone to sleep there. I actually regret booking on line. NO MORE!!!! Close the facilities and renovate everything and train the staff on hospitality.
• Themba (8/5): Very good -
• Sbongokuhle (1/5): Bad - Food only👌 Everything about that place 😪😪they refused to give us our money 💰 😪even the pool was cleaner not cleaned👍
• Neo (8/5): Very good -
• Dennis (5/5): Passable -

Photos