Alisa Hotel & Spa
Location: 7 Hàng Vôi, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location in Hanoi
Located in the heart of Hanoi, Alisa Hotel & Spa offers 4-star accommodation near major attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.
Luxurious Amenities
Guests can indulge in the hotel's hot tub, enjoy delicious meals at the on-site restaurant, and benefit from services like a 24-hour front desk, airport transfers, and free WiFi throughout the property.
Comfortable Rooms
Each room at Alisa Hotel & Spa is equipped with modern amenities including air conditioning, a flat-screen TV, and a private bathroom with free toiletries. The cozy bedding and seating area ensure a relaxing stay for all guests.
Experience the best of Hanoi at Alisa Hotel & Spa. Book your stay now!
Important Information
Policies
Check-in: 01:30 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Shuttle service (additional charge)
- Concierge service
- Public transport tickets
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Cooking class
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite with Balcony, Twin Beds
2 Twin Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Family Suite, Private Balcony
2 Queen Beds
441-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
City Triple Room, City View
1 Queen Bed and 1 Twin Bed
377-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Suite with Balcony, Double Bed
1 Double Bed
236-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Superior Double or Twin Room
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Junior Suite
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Triple Suite, Private Balcony
1 Queen Bed and 1 Twin Bed
430-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Family Suite, City View
2 Queen Beds
409-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Triple Room with Balcony
The spacious triple room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Family Suite
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Family Suite with Balcony
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Triple Room with City View
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Suite with Balcony
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Suite with Balcony
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Amit (6/5): -
- Roisin (10/5): Very helpful and kind staff - We stayed here twice when staying in Hanoi. Unfortunately the first night there was a fire in the building next door, staff handled this so well and everyone was relocated to a hotel close by. They also offered a laundry service and had our clothes back to us the next day. The young lady and young man at reception, unfortunately didn’t get their names, were so kind and helpful. -
- Sugentar (10/5): -
- Jason (9/5): - Nice staff, polite friendly and helpful First night in the room. Making noise the refrigerator, Next day they changed my room and everything else was great
- Shruti (5/5): - Got bed bugs
- Jiayuan (8/5): - 椖澗很老JłɄ，隔音很₵Ⱨ₳，茵溈在老鯎傴甾傆茵₣Ʉ近噵ⱠɄJł₳Ø通混乿，椖澗₥Ɇł冇窻戶，冰箱喿音匜很大，鐴ⱠɆł！！
- matthieu (10/5): - Tout
- Angelo (10/5): - The location of the hotel was perfect! Just a few minutes away from all the shops in the city center. The room was spacious and the beds were very comfortable. The staff was super friendly, and the air conditioning worked well.
- Antonio (6/5): -
- Hương (10/5): -
- Rosemarie (8/5): Good location. Very near in everything -
- Liad (8/5): -
- Vithya Laxme (5/5): -
- Ashlyn (9/5): -
- ask kj (10/5): -
- japh (9/5): -
- Abraham Donald (7/5): -
- Abraham Donald (8/5): - Amazing location and very good stay. Get rooms with the balcony.
- Datu ali (9/5): excellent location - good location so far nothing
- Damian (10/5): -
- Blaine (8/5): -
- Tuyen (10/5): - For the price my family were so happy with our stay! The staff were wonderful and really helpful! Was very close to the old quater but not as loud! Location and service was great! Would be happy to return here again! The staff were the best! FYI we did get the bigger rooms.
- Claudio (8/5): - Gratis upgrade Lage bischen weit auserhalb
- Maeï (8/5): -
- Charlie (8/5): Good cheap stay with a good location. - The staff were very helpful and extremely friendly. The location is great Loud from the street.
- Limer Chena (8/5): - Excellent stay in Hanoi! The hotel is in a fantastic location, making it easy to explore the city. The staff were incredibly accommodating and managed to fulfill our request even on a very short notice. Highly recommended for their efficiency and great hospitality! Just the shower within the bath tub 😅
- Louis (9/5): -
- Barmpoutis (10/5): -
- Kenneth (8/5): Great location close to everything we wanted to do during our short stay in Hanoi. Quiet street in the old quarter - Location perfect Location and staff were good
- גנקין (10/5): -
- Yoong Pyng (9/5): - Staff were friendly and informative. They even helped us book a taxi for the airport for 4 persons with 4 big luggage. The fare was good too as compared to Grab as a discount was given for guests. Location is good too and can easily walk to the city centre. Nil
- Jashveer (2/5): - Customer service The room had sewer smell. Broken shower handle. Water sprays everywhere. Mosquitoes. Jane was awesome as she moved us to another room.
- Louise Dukes (7/5): -
- Maricela (10/5): - Comfortable, clean , good more quite area few blocks from more attractions area " like the buzzing area of Hanoi " windows were like sound prove was able to sleep great. No breakfast choice
- Chakritthakoon (5/5): - Room is spacious but very dusty and dirty. Locations is great. the room is very dusty
- Alan (6/5): There are better hotels on the street - Location was good and the staff were friendly The Internet connection was atrocious. We could not get signal 90% of the time we mentioned it to the reception which they assured would get sorted but never did in the three days we were there.
- Larissa (7/5): Fijn - Locatie was top, veel was op loopafstand te doen. Kamer was niet erg hygiënisch.
- Gali (10/5): -
- Garton (3/5): Not good, but the hotell manager cancelled my booking for free so that’s good - They were very helpful when I complained about the cleaning and because I didn’t want to stay there anymore the did the cancellation for free It was so dirty my room, the bathroom was not even cleaned, hair everywhere.. bedsheets was not even washed or changed from the last one, I could almost se where the person has been sleeping when I removed the duvet..
- Angel (8/5): Great value for money and fabulous location. - Comfortable hotel. Great value for money. Staff were very welcoming and friendly. Location is great as you are a short walk away from the hustle and bustle. Definitely on the smaller size the pictures displayed are a little deceiving.
- Ivy (10/5): -
- Alma (9/5): -
- Peter (10/5): -
- NATSUKO (9/5): -
- NATSUKO (9/5): -
- Sara (10/5): -
- Joshua (6/5): Amazing location and super friendly staff. However, the room was quite dusty and there were a few stained towels and the - Location is great and within walking distance to a lot of attractions and popular areas. Cleanliness and pillows
- Franziska (7/5): - Die Lage war super! Sehr zentral und bei Ausflügen konnte man immer gut abgeholt werden und war zu Fuß schnell an den wichtigen Plätzen. Das Zimmer hatte kein Fenster und das Bad war nur mit einem Fenster zum Rest des Zimmers getrennt.
- Kumiko (10/5): -
- jeanie rose (5/5): -
- Michael (8/5): Nice large room in a good location, but could really use some upgrades on the Wi-Fi service and house keeping. - The property is in a really good location near Hoan Kiem Lake, and close to many good restaurants and attractions. Also, the room was very large with 2 extra large double beds. The employees all seemed very nice. I must say the Wi-Fi was very very weak and nearly unusable; it was often difficult to get a WhatsApp Text message to go through. The room did not feel like it had been sufficiently cleaned as there was a long loose hair in bathroom area (I’m bald), and some finger/toe nail clippings on bedroom floor. I would also recommend the hotel provide hand/face towels (my room only had 4 bath towels).
- Justine (8/5): Très bien - La localisation est ideale, literie confortable, salle de bain fonctionnelle, bouteilles d’eau à disposition, personnel agréable Aucune isolation sonore même au 9e étage, difficile de s’endormir sans bouchons d’oreille
- Ky Anh (6/5): -
- Catarina Marcelino (7/5): -
- Thị Quỳnh Thương (10/5): - Nhân viên nhiệt tình thân thiện
- Juan (8/5): - La localizacion es perfecta y el personal super amable. La habitacion, por estar en pleno centro antiguo, puede ser un poco ruidosa pero no llega a ser molesta para descansar.
- Marlon (1/5): Lovely location. Woman at desk I think the manager stole money from me -
- David (3/5): Room with(out) a view 😎 - Close to the centre, easy walk to the lake. The room didn't have a window, which wasn't mentioned in the hotel details. The Superior rooms are at the rear of the building against another property, so there is no window except on the top floors. This should have been made clear at the time of booking.
- Nadezhda (9/5): -
- Luiza (10/5): -
- Luiza (10/5): -
- Kate (10/5): Great Location and Staff - The staff helped to arrange us a taxi to the airport at a reasonable price and held our luggage safely.
- Gollini (8/5): -
- Thuy Van (8/5): Tốt - Không gian nhỏ nhưng ngăn nắp, bố trí hợp lý Ga giường bị mốc xanh lấm tấm (phòng 604)
- Aristeidis (10/5): -
- ANWER (8/5): -
- NOOR HIDAYAH (7/5): -
- Kristal (9/5): Great stay, highly recommend - The hotel is really well placed in the Old Quarter and very close to the walking streets. Great location. It's a small hotel which suits us really well. Lots of restaurants nearby. Really helpful and friendly reception staff. The man on our first night had heaps of great recommendations for places to visit and marked them out on a map for us. We had a really pleasant stay. One of the two rooms we booked didn't have a window. It meant the room was very quiet and dark in the mornings, which might be great for those wanting a good sleep, but I missed the natural light.
- Heinz (9/5): Sehr zu empfehlen - Die Lage ist optimal um die Altstadt zu besichtigen. Der Hoan Kiem See ist in guten 6 Minuten Fußweg zu erreichen. Der Westlake und das Regierungsviertel sind auch nicht weit entfernt. Das Hotel habe ich bereits letztes Jahr gebucht und war mit Zimmer und den sehr freundlichen und hilfsbereiten Personal zufrieden. Ich komme bestimmt wieder und bedanke mich vielmals! Sauberkeit, Lage und sehr Gastfreundlich
- Thomas (7/5): Good place to stay for visiting the old/french quarter - The location is great Very small hotel, the massage room is also an store room. Felt a bit unprofessional
- Lee Sing (7/5): -
- Jarosław (8/5): - Brak śniadań
- Jason (10/5): -
- Alberto (10/5): - Todo bien
- Radoslaw (9/5): - Breakfast facilities bed view Extra fee for paying by card. U should include this fee in the price
- Abel (10/5): - Excellent séjour ! Nous avons passé un très bon moment dans cet hôtel. Le personnel est extrêmement accueillant, souriant et toujours disponible pour aider. L’établissement est très propre, bien entretenu et agréable. La chambre était confortable et calme, ce qui a rendu le séjour encore plus reposant. On s’y sent vraiment bien. Nous recommandons cet hôtel sans hésitation et y reviendrons avec plaisir !
- Thi Thuy Duong (10/5): -
- Kanchana (2/5): -
- Lương (10/5): -
- Xavier (10/5): - The staff was very welcoming and sweet especially Mark and Rose. They were kind and guided us very well. We were very happy when they gave us an early check in too! Would definitely recommend anyone planning their stay at Old Quarters, Hanoi.
- Hai Nhi (10/5): Best experience in Vietnam😍 - I had a fantastic experience at Alisa Hotel&Spa and would definitely rate it 5 stars.☺️ The rooms were clean and comfortable, the location was great, but what really made the difference was the staff — especially Tim at the front desk. Tim was incredibly kind, professional, and genuinely helpful. He went above and beyond to make me feel welcome, showed me where everything was, and gave amazing recommendations for local restaurants and things to do. His warmth and attention truly stood out and made my stay unforgettable. I highly recommend this hotel, and if you’re lucky enough to meet Tim, you’ll be in excellent hands!
- Khalid (5/5): -
- Miley (8/5): -
- Arianna (8/5): -
- Spencer (10/5): Brilliant and exceptional value for money, highly recommend booking the Suite rooms that face the street - they are bril - Very clean, and in a great location. The staff are NEXT LEVEL AWESOME. We organised everything with them directly including a cruise at Halong Bay, and I stupidly left our passports in the safe on the boat and returned to Hanoi without them! No problem for the Alisa team, upon contacting them they quickly found the passports and arranged their safe return to me - brilliant service and could not recommend the property more highly.
- MAJED (8/5): -
- Ngoc (10/5): - + great location, short walking distance to the lake + clean
- Pedro (8/5): Conveniently located, but the bathroom is very smelly even when sleeping we closed the door and still smelling the odor - Location is fantastic Bathroom smells
- Alessia (8/5): - Staff accogliente e disponibile. Posizione top. Avevamo prenotato una camera matrimoniale Superior ma la stanza era davvero piccola e senza finestra, per passarci solo una notte va bene, per più tempo consiglierei di optare per altre stanze. Abbiamo usufruito del servizio taxi per l’aeroporto: ottimo prezzo e servizio impeccabile. Consigliato.
- Özlem (9/5): - Die Größe des Zimmers, die Lage des Hotels war sehr zentral. Keine Beschwerde :)
- Lasse (8/5): -
- Atkin (8/5): - How friendly and helpful the staff were.
- Julio (4/5): The photos are misleading. Even the entrance looks completely different. Place not very clean. -
- Trần Thị Ý Nhi (10/5): -
- Alessia (5/5): Posizione centrale - Vicino al centro e staff gentile Camera senza finestre piccola
- Cassie (6/5): Bon rapport qualité prix dans l’ensemble je recommande - Établissement situé au cœur du vieux quartier accessible pour se déplacer à pieds. Personnel agréables +++ Peut être un peu bruyant et douche qui fuit
- Phương Phạm (10/5): -
- Elena (3/5): - Personal war nett und hat sich Mühe gegeben Bilder entsprechen nicht der Wirklichkeit. Zimmer war klein ohne Fenster und die Ausstattung sehr alt. Auf den Kissen konnte man kaum schlafen, da diese unglaublich hart waren
- MAN TING (10/5): -
- vu (4/5): Không quay lại. -
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