Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

Location: 338 West 36th Street, New York, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Facilities for disabled guests
• Non-smoking throughout
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Reception hall
• Garage

Rooms Available

• King Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• King Room with City View

  The triple room has city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• King Room with City View - Hearing Accessible

  The triple room features city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Executive Queen Room with Two Queen Beds

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a seating area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room - Mobility Accessible with Roll-in Shower

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Queen Room with Two Queen Beds and City View

  The family room features city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• King Room with Roll-In Shower - Mobility Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Executive King, City View

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• King Room - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• Double Room with Two Double Beds - Mobility Accessible with Roll-in Shower

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Room - Non-Smoking

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking Accessible

  Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Executive King Room - Non-Smoking

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Kenneth (10/5): We had a wonderful time and would be happy to return. - The breakfast was outstanding. I particularly liked the cold cuts and the pastries. The layout of the room was a bit awkward.
• Argueta (10/5): Very great weekend spend with my lady friend , and I would definitely chose to stay there again in the future. - The staff were very understanding and helpful, and also the room itself was great. Small but the tv quality is kinda meh but that’s not too big of a deal.
• Fried (9/5): - The hotel's location, staff, and our room were all terrific. Our room and bathroom were very clean and comfortable. We look forward to staying at the Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South in the future!
• Chelsea (10/5): -
• DANIELA (8/5): Per essere a Manhattan va bene - Posizione della struttura ottima! Vicino alla metropolitana di Penn Station snodo abbastanza importante, 15 minuti a piedi da Times Square ed Empire State Building. Letto e cuscini comodissimi. Colazione direi sufficiente, sia dolce che salato. L'accoglienza così così, forse perché c'è stato un problema con la prenotazione non so se dovuta all' hotel o a Booking, per cui ci abbiamo messo un' ora e mezza per fare il check-in. La stanza era piccola e, per essere un hotel 4 stelle, l'arredamento era un po' dozzinale.
• April (9/5): - The location was convenient, with access to a multitude of restaurants and stores nearby. The bed was a little too hard, yet the pillows were too soft and mushy. This prevented me from sleeping soundly.
• Jeanne (7/5): Comfortable and decent hotel. - Our room was fairly big and the bed was comfortable. I liked that our room had a couch where we could sit and relax. They also had a nice gym and staff were kind and friendly. The carpet in the room was dirty.
• Shannon (1/5): Poor communication, no showed me because wouldn’t pick up phone, wasted $350 - The property is nice, the breakfast was good I paid for a night, but my flight was canceled. When I got there at 8 o’clock the next morning, they would not let me check in for several hours, even though I had paid for that time. I had called repeatedly and left messages to let them know that I would be checking in this morning instead of last night. I really needed a shower. It was a miserable waste of time.
• Dario (8/5): -
• NIKOLAOS (8/5): Επαρκής και όχι cost effective επιλογή. - Τοποθεσία πολύ καλή κοντά στην Times Square. Δωμάτιο μικρό για δύο διπλά κρεββάτια. Δεν υπάρχει χώρος για τις βαλίτσες. Δεν υπάρχει ντουλάπα παρά μόνο μια μικρή εντελώς ανεπαρκής για διαμονή 3 ατόμων. Πρωινό με περιορισμένα είδη και επιλογές και δυσκολία στην εξυπηρέτηση ιδιαίτερα σε ώρες με πολλά άτομα.
• Emily (7/5): -
• Manuel (8/5): - Si ubicación, el ambiente tranquilo y seguro. Poca variedad en el desayuno.
• Piero (9/5): New york vacance - Pulizia cortesia accoglienza e disponibilita’ da parte di tutto lo staff Dovrebbero mettere un po piu’ frutta alla colazione del mattino..
• Herbert (10/5): -
• Eva (7/5): Preis Leistung eher mäßig - Große Zimmer, Klima, Happy Hour Wir finden es schockierend, dass es beim Frühstück nur Plastik Geschirr / Besteck gab. Qualität ist leider sehr schlecht.
• MARTA (7/5): -
• אסתר (8/5): יוצא מו הכלל - מיקום מעולה קרוב להרבה מקומות לא אהבתי לאכול בחד פעמי , לא היה נעים לי
• Kathleen (10/5): WE HAVE STAYED THE PAST 3 YEARS - CITY FACING ROOM, GREAT LOCATION, IMCLUDED BREAKFAST, GREAT GYM PILLOWS
• agostino1984 (10/5): - Albergo situato in posizione ottima a 15 minuti a piedi da time Square.Staff sempre a disposizione e colazione ottima. Camere pulite
• Marianne (8/5): Great stay in NY. Hotel very good location, clean and modern - Room was clean and modern. Location good. Pillows too hard. Cleaners took the cups from our room but didn't replace them. Check in took a long time.
• Dianne (9/5): Great hotel with excellent service! - Liked it! Great location close to everything, but much quieter than Times Square which we appreciated. Good sound insulation. Friendly staff. Our room with two queen beds (with quality mattresses)was large by NYC standards. Good buffet breakfast and free wine or beer happy hour if you are a Bonvoy member. Only issue was having to get our room cards revalidated more than once.
• Riccardo (9/5): -
• Marie-astrid (8/5): -
• CHIARA EMANUELA (10/5): -
• Jorren (8/5): -
• Christoph (8/5): -
• Muñiz (10/5): - Todo Nada
• Lena (8/5): -
• Lemgard (7/5): -
• Pat (6/5): An ok stay - Lots of restaurants nearby , comfortable bed Noisy and dirty area , reception is awful it looks like an hostel rather than a 4 stars hotel, room is too small and they cleaned the room at 8 pm so when I came back from work I could not have a shower. Also the was a very loud noise in the room from the A/C (even if you turn it off!).
• Kai (8/5): Wir hatten einen tollen Aufenthalt und aufgrund der Lage des Hotels war es immer ein toller Start in den Tag. - Die Lage, das Ambiente, das Personal Frühstück zum Teil, Zimmer: zu wenig Haken an der Wand um z.B. Jacken aufzuhängen. Kommode mit Schubladen.
• john (7/5): Not for us again!!! - Great location close to Madison sq gdns which is where we needed to be , think the promotion of the property should read Times Square area as it is a good walk to TSq The dining facilities were poor , I don’t think a supposedly 4* hotel should have such poor facilities, the breakfast buffet was below average served by using plastic unusable cutlery and thin plastic plates , the variety of food on offer was also of a low standard
• Monique (9/5): - Très bien situé- chambre agréable- bon choix de petit déjeuner La disponibilité des ascenseurs aux heures de petit déjeuner surtout.
• Wayne (8/5): - Nice place in great location. Breakfast was great. They only had two lifts. Check out time people were waiting hakf an hour to get in the lift to go down to leave.
• Miriam (8/5): - Leider beim Frühstück nur Plastikbesteck und Pappteller
• Alma (9/5): - The staff was very professional and nice.It was so busy but they handled it with dignity and courtesy
• Sixten (3/5): -
• Camille (6/5): -
• Diana (7/5): - Localização, simpatia dos funcionários. Pequeno almoço básico mas suficiente. Quarto muito muito pequeno, era difícil abrir duas malas grandes. Ficamos no último andar e por isso o teto de uma das laterais era inclinado o que fazia com que se tornasse ainda mais pequeno. Seria ok para 2 ou 3 noites mas não para uma semana como foi o nosso caso.
• Pérez mulet (8/5): Buena ubicación pero mucha gente - El colchón muy cómodo para descansar muy bien El desayuno mucha gente es un poco caótico
• Ana (9/5): -
• Sandrine (7/5): Séjour agréable dans l'ensemble malgré des petits désagréments - La chambre familiale était confortable. Pour le petit déjeuner, il était varié et correct. Pour l'accueil, le personnel était très agréable, serviable et professionnel. Pour le ménage, c'était propre, La localisation de l'hotel est top avec des enfants. Pas trop loin des transports, pas loin de times square et pas mal d'épiceries/restaurants autour pour la fin de journée Pour la chambre : le Seul bémol s'est l'absence de rangement. Un placard avec 5 cintres avec la planche à repasser dedans, pour une famille de 4 se n'est pas du tout suffisant. Pour le petit déjeuner : n'y allez pas après 7h45, il y aura beaucoup de monde et donc peu de places assises. Pour le ménage : nous avons juste un problème le 2e jour, le ménage avait été fait à moitié, les serviettes propres n'avaient pas été mises, et la femme de ménage avait oublié son spray et son torchon (partie en urgence?).
• Tomasz (9/5): -
• Karl (10/5): -
• Majo (8/5): -
• gax (9/5): - Localisation
• Di Ieso (10/5): - Tutto. Stupenda
• Yuki (8/5): Overall a very satisfying stay‼︎ - Located in the heart of Manhattan, the hotel was very convenient for sightseeing. The staff were friendly and the breakfast buffet was delicious‼︎ The room was a bit small and the shower splashed water everywhere.
• Allan Paolo (10/5): - The room The location
• Christelle (8/5): - Le petit déjeuner. Toujours la même chose , assiettes en carton , couverts en plastique, c'est le seul bémol !
• Maccaferri (8/5): -
• Dimitrios (8/5): -
• Calonge (10/5): - Amabilidad del personal y ubicación En el desayuno no había mucho sitio para sentarse, aunque te permitirán ponerte en otros sitios del hotel, como recepción, barra de bar, etc
• Michael (9/5): Gutes Hotel mit einer sehr guten Lage und einem sehr freundlichen Personal. - Sehr gute Lage des Hotels, die Zimmer waren gut ausgestattet. Das Personal ist sehr freundlich und es herrscht eine entspannte Atmosphäre. Im Frühstücksraum kann es manchmal je nach Uhrzeit, etwas überfüllt sein. Für uns war alles in Ordnung.
• Alison (8/5): Good hotel but room for improvement - Hotel was clean and staff were friendly and efficient. Perfectly located for most of the major attractions. Room was a little small but think that is the norm for New York. However, there was only one tiny closet for 2 people to share for hanging clothes and no drawer storage at all so we had to live out of our suitcases. Breakfast hot food very basic and minimal choice and Breakfast room not big enough as difficult to find a seat unless you ate after 9.30am.
• Madara (8/5): -
• Kevin (2/5): -
• Gaele (8/5): Bel hôtel - La propreté L’accueil Les chambres en hauteur avec vue sur le Edge Literie très confortable Micro onde frigo appréciables Ascenseurs très lents Car surchargés ! Deux non suffisants.. Frais supplémentaires de caution de 300 euros à l’entrée ! Pas indiqué sur booking ça surprend ! Aucun placard pour déballer ses affaires ! Obligés de laisser les affaires dans la valise !
• KAREN (7/5): Séjour agréable - Propre, emplacement plutôt central avec métro à 3 minutes, petit déjeuner inclus appréciable (même si qualité moyenne) Prix assez cher par rapport aux prestations Porte de douche qui ne ferme pas, pas de flexible de douche. A refaire nous choisirons plutôt un hôtel vers times square, car davantage de lignes de métro à côté.
• romain (10/5): -
• Alfiya (10/5): - Отличный отель, свежий, расположение супер, доброжелательный персонал, приемлемые завтраки. Останавливаюсь здесь не первый раз, буду и в будущем иметь ввиду.
• Carola (9/5): Consigliatissimo - Posizione ottima, camera molto carina e moderna. Colazione abbondante stile americano. Ottimo il servizio navetta per l’aeroporto. La camera per 4 persone era un po piccola, la colazione un po’ poco curata ma in linea con lo stile americano.
• Sandra (8/5): -
• Alvaro (9/5): -
• Isabella (8/5): -
• Anthony (10/5): Excellent Stay - Our room was superb and the shower was the best!! The hotel was centrally located and everything was just so close and accessible.
• Giada (7/5): -
• FRANCESCO (8/5): - vista spettacolare troppo stretto lo spazio in fondo al letto e assenza di spazio x appoggi/riporre valigie e abiti
• Shantell (10/5): -
• Anna (8/5): Piacevole e confortevole - Mi è piaciuta la posizione molto centrale e strategica. La procedura di check in e check out molto piacevole, staff molto disponibile Purtroppo il nostro bagno puzzava tanto, l’abbiamo fatto presente alla reception e hanno provato a pulirlo meglio, però la puzza era abbastanza forte e non si è mai tolta.
• Christopher (3/5): There staff should learn and educate about customer service. Staff are not welcoming probably they are exhausted but tha - Location and decent or better breakfast buffet compare to other hotel in new york Customer Service is Poor.. I came early about 10am in hotel just to drop my 1 luggage so that i can tour around New York City with my partner.. usually other Hotels in new york like Hilton they will get your name and give you a call and update if in case the room is ready so that you can enjoy your the rest of your day exploring new york city but According to the front dest staff in Marriott they don’t do that in Marriott, so i understand and move on. I came back to hotel at 3pm and queue( it was a long queue and it’s not an exaggeration). Then the front dest told me that the room is not yet ready. So i tried to understand since the check in time is actually 4pm. I spend my time in hotel lobby bar and i got 2 drinks ( wine and cocktails) which i enjoyed. At 4 pm I queue again ( again it was a long queue).. Here in this part that i was pissed off.. 1 staff he tried to insert some guest who have inquiry.. i told him why he was doing that and asked him what is the purpose of queuing if he let somebody in the line..Furthermore, when it was my turn and i spoke to the front desk and it takes time for him to find me a room and i got this feeling he will told me again that the room is not ready. Furthermore, before it will happen i already lose my patience and told him about my frustration.. then eventually he give me room in 16 floor.
• Damiano (8/5): -
• Clara (10/5): - Tutto
• Agustin (9/5): Very good stay - The staff is great. Geoffrey (or Jeffrey) was super friendly!! There’s also staff to arrange broadway’s tickets. Breakfast is good!
• Jean (10/5): - Goede locatie, vriendelijk personeel,, er werd rekening gehouden met de voorkeurswensen van de kamer, wij hadden kamar 2122. Grote kamer met alle faciliteiten, body lotion moet je wel vragen aan de poetsvrouw. Het ontbijt was uitgebreid en bevatte ook warm eten. Alles werd.goed.aangevuld en snel opgekuist. Indien we ooit zouden terugkeren naar NY gaan we terug naar dit hotel. Badkamer wat.langs de kleine kant, de drukte in de liften (soms lang wachten) en de drukte in de ontbijtzaal.
• Liliana (9/5): -
• Claire (9/5): -
• Graham (9/5): -
• Lara (10/5): -
• Robert (10/5): Fantastic!! - Great location, beautiful views of the cit from our room. Front desk staff is professional. No concerns, everything was wonderful
• viacheslav (7/5): - Два раза списали страховой депозит, один раз при заселении второй раз при вычислении.
• Frederic (9/5): Super hôtel - Accueil très agréable , personnel attentionné L’hôtel est très bien équipé, propre et très bien placé dans New York Petit déjeuner copieux Seul petit bémol les couverts en plastique et assiettes carton pour le petit déjeuner Pas très écologique ni pratique !
• LENAIK (10/5): -
• Rosa (10/5): Repetiría el hotel - Ubicación inmejorable, habitación pequeña pero la cama comodísima y todo muy limpio. El desayuno excelente. El ascensor a la hora del desayuno
• Victor (9/5): -
• Arthvr_ (3/5): 4* seem like 5 too much - The proximity to times square. Room was incredibly small for a very high price. Nailclippings next to the bed. The breakfast was free but had no nutritional value, very crowded and had way too few seating options. Of the few times we ate here, twice we took our food to our room to be able to sit. During our stay they changed their internal systems and tried 4 times to automatically charge our card with a seemingly random amount again. There was no communication about it at all, except an annoyed front desk worker explaining the situation after we asked about it.
• Caterina (8/5): - Chambre propre, bon emplacement, silencieux, personnel très agréable
• Suja (10/5): -
• Alexandre (9/5): -
• Freeman (10/5): -
• isabelle (8/5): Hôtel agréable, propre, multi service - Accueil très agréable, personnel bilingue dont le français Trop de monde au petit déjeuner
• Catherine (8/5): Super et reposant - Nous avons adoré l emplacement et le calme de la chambre la gentillesse du personnel La vaisselle au petit déjeuner plus de plastique svp un ls ce vaisselle avec de la vraie vaisselle
• Anne-lise (8/5): Très bon séjour - Emplacement idéal, chambre propre et bien aménagée. La vaisselle jetable au petit déjeuner !
• Marliez (1/5): If I knew how hot the room was going to be I wouldn’t have stayed here. - It was so hot. The air conditioning did not work. It was so hot. The air conditioning did not work.
• stephane olmos (8/5): - Proximité des lieux touristiques Rien
• sabine (10/5): -
• Cristina (8/5): Es un hotel q recomiendo a pesar de esos inconvenientes - Ubicación, cómodo y limpio. Se puede mejorar el desayuno y el ruido de la climatización del aire frío y caliente. También destacar las millones de personas que nos juntamos en el desayuno. Tb se oye mucho las habitaciones de al lado.
• cristina (6/5): - Ubicacion y habitaciones amplias y nuevas Desayuno es muy malo, platos de papel y cubiertos de plastico, lleno de gente (es dificil encontrar una mesa) Mal aislamiento acustico de las habitaciones
• Ines (5/5): Gut gelegenes Hotel, sehr freundliches Personal, Pappgeschirr u. Plastikbesteck, schrecklich - Die Lage ist ein guter Ausgangspunkt für Unternehmungen In einem Doppelzimmer steht ein 1-Meter breiter Kleiderschrank, bei dem die Kleiderstange 60cm über dem Boden angebracht ist und somit fast nichts aufgehängt werden kann. Der Frühstücksraum ist viel zu klein und demnach überfüllt. Außerdem gibt es nur Pappgeschirr und Plastikbesteck.
• Antonis (7/5): -

Photos