Casa Balam Cancun
Location: Gladiolas, Cancun, QROO, 77500, Cancun, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Terrace
Enjoy the outdoor pool, terrace, and garden while staying at Casa Balam Cancun for a relaxing experience.
Complimentary Amenities
Benefit from free wireless internet access and tour/ticket assistance during your stay at this hotel.
Convenient Features
Individually furnished guestrooms with complimentary Wi-Fi, laundry facilities, and safe deposit box are available to ensure a comfortable stay.
A stay at Casa Balam Cancun offers a perfect blend of relaxation and convenience, where you can immerse yourself in the heart of Cancun. Book now for an unforgettable experience!
Important Information
- Pool access available from 9:30 AM to 10:30 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - 08:00 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.
Amenities & Facilities
- Carport
- Free WiFi
- Terrace
- Garden
- Wheelchair accessible
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Self parking (surcharge)
- Housekeeping on request
- Carport
- Well-lit path to entrance
Rooms Available
-
Estudio 1
1 Queen Bed
269 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Habitacion 16
1 Double Bed
215-sq-foot room with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, griddle, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Iron/ironing board and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 9
1 Queen Bed
258 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 5
1 Queen Bed
269 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Habitacion 17
1 Double Bed
215-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, griddle, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Iron/ironing board and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Habitacion 19
1 Double Bed
215-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, griddle, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Iron/ironing board and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 12
1 Queen Bed
269 sq feet, located on the top floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 13
1 Queen Bed
269 sq feet, located on the top floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 7
1 Queen Bed
Individually decorated room
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Iron/ironing board and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 2
2 Double Beds
Individually decorated room
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 10
1 Queen Bed
269-sq-foot individually decorated room, balcony/patio with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Balcony or patio
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 8
1 Queen Bed
269 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 3
1 Double Bed
269 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Studio 15
2 Queen Beds
215 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and rice cooker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Rice cooker
- Bedsheets provided
- Griddle
- Laptop-friendly workspace
- Freezer
- Smooth flooring in room
-
Habitacion 18
1 Double Bed
215-sq-foot room with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Coffee/tea maker, blender, griddle, and cleaning supplies
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Iron/ironing board and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 6
1 Queen Bed
269 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 4
1 Queen Bed
269 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, towels, and shampoo
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 15
2 Double Beds
484-sq-foot individually decorated room, located on the top floor, balcony with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Estudio 11
2 Double Beds
484-sq-foot individually decorated room, balcony/patio with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Balcony or patio
- Rice cooker
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
-
Studio 10
1 Queen Bed
215 sq feet, located on the ground floor
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and rice cooker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Rice cooker
- Bedsheets provided
- Griddle
- Laptop-friendly workspace
- Freezer
- Location - ground floor
- Smooth flooring in room
-
Estudio 14
2 Double Beds
484-sq-foot individually decorated room, located on the top floor, balcony with pool views
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch Smart TV with digital channels and streaming services
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Rice cooker
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smooth flooring in room
Guest Reviews
- Danny (2/5): Nasty vile management, horrid stay - I never had a email or message about checkin. When I showed up a woman came out and I asked her if she worked there. She said scan the wall code and follow my checkin message. I said I didn’t have a message. She acted like she didn’t work there and spoke perfect English. I kept saying I don’t have a message to follow. I then said I guess I can’t checkin. Suddenly she started to help me only after I said I was leaving and finding another place since I had no message. The first room she gave me the sliding patio door lock was broken off. Unable to secure the room. Her answer was well it’s a balcony no one can get in. Yes they can. It’s a shared balcony the other room can just walk in. So she moved me next door in which the lock really didn’t work. I said I would take another room. A lesser room in which I paid for the balcony room but I needed a room that locked properly. So I took the ground floor room 2 that at least had proper locks. She was totally nasty and rude. She said room 2 was being cleaned and I would get a WhatsApp message when the room was ready. So I walked a half mile carrying luggage only to find out the room wasn’t ready. I said I’m going back to my hotel and I would be notified when the room was ready. The next day. I never spoke to this witch again until checkout. I did in fact contact the owner because she locked me out by changing the gate code without telling me. She was constantly changing the gate code so I was up letting people in locked out.
- CLAUDIA SHARENY (10/5): - Lugar tranquilo y en buenas condiciones
- JOSE (4/5): - Personal pija estúpida que no se entera. Web horrosa donde no ponen dirección. Difícil de ubicar. Mal señalizado. Absurdo e-mail en inglés he tenido que responder a 10 e-mail para una estancia de dos noches. Olor por todo el hotel y habitaciones. No funciona televisión ni pilas en mando de aire water sin tapa
- Jorge (2/5): Mal desde un inicio - Mi experiencia fue muy mala. Primero, el lugar no está bien identificado, pareciera una casa por lo que perdimos tiempo y recursos en encontrarlo. Segundo, llegamos y no tenían la reservación, a pesar de que en la app ya aparecía como reservado. Me indica que se comunicaron conmigo para realizar el pago pero no fue así, en otras oportunidades he recibido mensajes de los hoteles cuando tienen alguna notificación por correo electrónico y ellos nunca me notificaron. Cuando eres extranjero requieres del apoyo de alguien que esté en el hotel para apoyarte con esos problemas, pero ahí casi nunca se mantiene nadie. Finalmente, nos proporcionaron una habitación pero a pesar de que si aceptan tarjeta de crédito, por ser domingo no nos quisieron proporcionar el enlace de pago, por lo que nos complicaron la situación teniendo que conseguir el dinero de la reserva en efectivo y dejándonos sin nada de efectivo. Adicional, nos cobraron más por la habitación, a pesar de que en el sitio web de hoteles.com ya está fijado un precio.
- luis (4/5): - I stayed there for almost 2 weeks and everyday there was an issue, although all of them were minor, none of them were managed the right way. Customer service is non existent, rooms are extremely humid, the wifi signal is super weak. Is conveniently located and the rooms look good but overall my experience was not good.
- Verified traveler (2/5): - Me pase 4 horas buscando el hotel marque a el numero y nadie contesto nunca
- Verified traveler (2/5): - When we reached there they told us that they already informed expedia in November that their AC is not working and they cancelled all the reservation. But I found many people still coming in and getting room. We got a cheap deal from expedia so they thought why not make more money by telling us any lie and letting come-serve customers in for more money. They put us in one of their Airbnb far away further into downtown with bare minimum facilities. It was a really poor experience.
- Ty (10/5): - The staff were all amazing!! At check-in (I cant remember her name) but she was so warm and welcoming and helpful!! Boy did I make a perfect choice in place to stay. Can’t wait to come back again 😊🎒
- ANDREW (6/5): Quirky hotel downtown - An unusual place. No hotel sign outside Just a bar and coffee shop ... hotel is in back. Pros: Room is new and great. Kitchenette with induction cooktop. Big smart TV. Cons: Room is humid, window to corridor which was brightly lit - thin curtains so room was not dark at night. Stayed two nights, room was not cleaned. No front desk.
- Jose (10/5): - Excelente en todos los aspectos, higiene, atencion, queda muy cerca de la parada del bus, es una zona muy tranquila y confortable...
- Verified traveler (10/5): - Muy cómodo y buena atención lo recomiendo ampliamente
- Verified traveler (10/5): - agradable,comodo limpio precio exelente personal muy amable si vienen a cancun estas suites perfectas para hospedarse
- Verified traveler (10/5): - exelente lugar muy centrico, todo a la mano cercano a la zona hotelera, la atencion muy buena exelente para quien quiera pasarla bien y por un exelente precio RECOMENDABLE
- Verified traveler (10/5): - Excelente hotel, instalaciones modernas y nuevas, muy cerca de la zona hotelera y a unos pasos de plaza palapas. Cuenta con cocineta y frigobar, la piscina con buenísimas instalaciones y está en el segundo piso. Ampliamente recomendado
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