KL Apartment Suites at Times Square

Location: Berjaya Times Square, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100, Kuala Lumpur, MY

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

Amenities & Facilities

• Fitness facilities
• Express check-out
• Garden
• Luggage storage
• Express check-in/check-out
• Sauna
• Designated smoking area
• Wheelchair accessible
• Steam room
• Elevator
• Fitness facilities
• Free airport transportation
• ATM/banking
• Shopping on site
• Express check-out
• Express check-in
• Pool umbrellas
• Tours/ticket assistance
• Water dispenser
• Shopping mall on site

Rooms Available

• Deluxe Apartment

  1 King Bed and 1 Twin Bed

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, jetted bathtub and separate shower

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV

• Studio Apartment

  1 King Bed

  549 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, jetted bathtub and separate shower

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV

• Family Apartment

  1 King Bed and 3 Twin Beds

  1066 sq feet

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 2 bathrooms, jetted bathtub and separate shower

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV

• Superior Apartment

  1 King Bed and 1 Twin Bed

  603 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, jetted bathtub and separate shower

  Practical - Iron/ironing board and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV

Guest Reviews

• Ali (2/5): - So bad, dirty, old, broken furniture, towels have bad smell and never ill be there
• kayashino (10/5): Good - Staff nice and friendly, at berjaya times square itself ， location is good , good value , come with kitchen essentials
• Mohd (9/5): Superb -
• Hassan (3/5): Poor - We were out side of lobby area. No recipient is there. Facing problem to communicate with agent. Bad quality bed third class sofa. Old an unclean. Repeatedly call for toilet and utensil but supplied next day. Poor cleaning conditions. Toilet are broken. A all are raised. We were out side of lobby area. No recipient is there. Facing problem to communicate with agent. Bad quality bed third class sofa. Old an unclean. Repeatedly call for toilet and utensil but supplied next day. Poor cleaning conditions. Toilet are broken. A all are raised. Only location is good.
• Sandeep (9/5): Superb -
• Haikal (10/5): Exceptional - Service good
• Ph (4/5): Disappointing - The bed,mattress,pillow and mattress cover are all not clean..my body itches after sleeping in the bed..whole apartment was not clean enough.
• A (7/5): Good - Only problem is the shower bath got no glass door. I noticed that some people use the lift without tap the card. As we go out to the floor we want and they also go out. But not to the room they use the stair. To me, it is very dangerous. This happened in Singapore, where one airline crew got killed many year back..
• Sommie (10/5): Exceptional - The room is clean and the furniture is very good. The price is reasonable and it is an absolutely perfect choice👍👍👍👍
• Anonymous (10/5): Exceptional -
• Rizalalzaku (8/5): Very good -
• Anonymous (3/5): Poor - Except the location, everything is pretty bad
• Tony (5/5): Passable -
• Anonymous (1/5): Bad - Nothing Everything
• Syafiq (5/5): Passable - The location Its old, the room have “unpleasant” vibe, perhaps its only me. The host is very pleasant.
• Syed (9/5): Superb -
• Iman (6/5): Pleasant - the location was great, every place that we wanted to visit was a walkable distance from it. we weren't too happy about the cleanliness and the maintenance of the place. it could've been more clean and a little update on few appliances/facilities would be nice. honestly, it wasn't a nice welcome when we arrived; the host got frustrated because he was misunderstanding us when we wanted to check in. during check out, it was irresponsible of the host to overslept when we already informed him early that we were going to check out at 8am on the dot because we had a flight to catch
• Noorhaiza (9/5): Superb -
• Xaver (4/5): Unreliable staff, cash payment, disappointing - Great view, big room, good price, man was quick to help us when we locked ourselves out - keycard does not work when you accidentally push a button on the inside of the door before leaving. Man that met us and handled access spoke very little english. We had to pay cash on site and no receipt was issued (different than what was communicated via booking and communication was very difficult) Very unreliable with check out- he overslept agreed upon (written and orally agreed multiple times) checkout time - waited over half an hour and messed up our planned day- lucky our plane was in the evening. No luggage storage service. We caught 2 cockroaches- saw more. Filthy under bed, fridge was leaking, bathroom was leaking and wet floor. Very cheap but would definitely not do again.
• Parash Mani (2/5): Outdated property with dirty amenities - Hotel is filthy with outdated toilet, difficult to flush. The bath tub was full of dust and stains, i was too hesitant to use the toilet and the bathtub becuase of stains and all the marks that were present there.
• Ezat (9/5): good n secure n quite nice stay n convinience -
• Dom_ben (7/5): Good - Location and building with shops. The rooms are old and tired. They need renovations
• Hock Kim (10/5): - Staff very
• Jamal (8/5): Very good -
• Bharath (7/5): Good - Aircon cooling was good The bathroom glass door looks to be faulty
• Evelynn (9/5): Superb -
• Robson (1/5): Would not recommend for anyone ever to stay. - Location Non smoking room that had been smoked in a-lot. Burn marks on the sofa,floor and table. Sink, shower and toilet all leaked. Paint was peaking and bubbling in multiple places. It was discussing.
• Jamal (9/5): Superb -
• Muhammad (9/5): Superb -
• Mohamad (8/5): Great location and nice host. - The host was very professional and kind. The room was very good with a great location. The place is nice for tourists. I would recommend this service to tourists. The price was reasonable compared to similar providers.
• Neethia (10/5): Exceptional -
• Aku (10/5): Exceptional - All good
• Emir (10/5): Exceptional - all of nice staff also good
• Khadiza (10/5): Exceptional - All good Room big and neat and clean
• Khadiza (10/5): Exceptional - Everything is close to shopp and other
• Subramanyan (9/5): Superb - Venue. Need more cleaning, TV remote not working, so no tv , no stove (minimum induction stove)
• Krisma (10/5): - Location of the property is prefect
• Nur (10/5): Exceptional -
• Kk (10/5): Exceptional - Everything GOOD
• Hisham (10/5): Exceptional - The staff dealing is very good specially the good man who recived me and took care for my rest. Iwill be here every visit Nothing bad. Every thing was perfect.
• Sad (10/5): Exceptional - Good service,nice room City view nice , facility is good there's all shopping mall near pavilion bukit bintang lalapot
• Bin (10/5): Exceptional -
• Leo (4/5): Not good hospitality service - Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
• Michael (4/5): - No service details were provided as to how to get the hot water service to work. There was a leak from near the bathtub causing a permanent slipping hazard in the bathroom area. No nozzle attached to the toilet personal washer. Black mold over the shower area. The freezer section of the fridge required us to chisel out the massive build up of frost. We had to ask several times to get the Wi fi details as there was no information provided. When we left after 5 night stay, the bin was overflowing as we had no room service for the duration of our stay. There were no teaspoons, glassware or tea towels provided and , again were only supplied after several requests. Multiple power outlets did not function. Several light bulbs had burnt out. There were signs of water ingress in the roof from 2 holes in the ceiling.. The bath towels were of a quality that is normally afforded to prisoners. All in all, the room was showing acute lack of maintenance and the management did not seem to care.
• Steven (8/5): - Had a problem checking in, but after it was straightened out? The stay was excellent. The staff at the facility was very helpful and friendly. They went above and beyond to accommodate me.
• Rob (6/5): - The photograph did not match the property. The apartment we got was quite "lived in". Transportation to and from the airport was not provided. Interactions with the host felt like some sort of side hustle, as we did not check in and out at the hotel desk. The view from the room was exceptional and the AC worked well.
• Hollie (6/5): - Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
• Eva (2/5): - 1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
• Yee Kang (6/5): Good. - First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
• Hubert (2/5): - We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
• Verified traveler (10/5): - The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
• Akbar (8/5): - Central location. Accessible to food and shopping.
• AA (4/5): - Property condition was not ideal. It was old with small insects under the rotten wood.
• Gutsybel (6/5): - Security is good as no one can come from shoppibg mall or carpark. Quite run down.
• Derrick (8/5): - Nice location. The con is the room structure old and some of the floor tile can feel like come out.
• Clarice (8/5): - Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
• Verified traveler (10/5): - Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
• Edlyn Emilie (2/5): dissatisfied stay - the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
• YS (10/5): - Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
• Jaime (8/5): KL IS KOOL - The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
• Verified traveler (8/5): - bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
• Ade (8/5): - Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
• Verified traveler (8/5): - room cleanliness needed - especially in bathroom.
• Shaminder Singh (10/5): Good Experience - The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.
• Glen (6/5): Good at cheap price but not a great hotel - It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.
• Verified traveler (8/5): - My boys enjoyed the pool because it is open even at night
• Verified traveler (6/5): - the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.
• Verified traveler (8/5): - checking out was hassle free. There's no complimentary parking.
• Verified traveler (8/5): - Property was clean and secure all the time. the room was capacious however the worst thing was that the internet was available only in the room. You come out of the room and u would lose the connection Plus there was no phone connection and no locker in the room!!
• Verified traveler (2/5): bed with body hair - Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting) Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed! Totally horrible stay.
• Verified traveler (2/5): - The owner of the property was extremely unprofessional and rude, he also made us feel extremely unsafe. We waited for 30 mins in the lobby waiting for him to decide to take us to our room. The room was dirty, smelly and had ripped and shaking carpets and lampshades. We immediately asked for our deposit back and left. 0/10 wouldn’t recommend. The owner also said he mitigated the situation with us but he did not. He was a aggressive and yelled at us. We did not feel safe to even tell him we were leaving.
• Verified traveler (8/5): - Excellent location. Nice View. However, our free late checkout option was not encouraged. There seems to have been a communication gap as they were not aware of the option in our purchase
• Anonymous (8/5): - Hotel is well located in KL. Accesable by train service to travel throughout KL. hope the hotel could refurnish in near future, fixtures looks kinda old.
• Verified traveler (10/5): - It’s really excellent hotel, all staff very nice helpful. Room is very computable clean the furniture is new everything is very nice.
• Verified traveler (8/5): - Central location with lots of shopping. Property well kept with polite service staff.
• Anne (8/5): - Great But the bath tub was leaking from the side thus the bathroom is always wet conditions
• Verified traveler (8/5): Pleasant stay - Good place to stay for business as the amenities are wonderful.
• Mohd (10/5): - Excellent experience altogether
• Verified traveler (10/5): Room is good. - Room condition is good. Execelent beautification.
• Verified traveler (10/5): Cosy and reliable. - Nice hotel ...too bad i only stay one night. Will be back in future to have a longer stay.
• Verified traveler (6/5): improve the services by add in basic item - I propose the operator to add basic item in their package - Tea Bag, sugar, coffee,and 2 bottle of mineral water. I paid RM 130 per night and they don't have such basic item. that's very up-sad me. the last round i stay there (maybe other operator) still have the basic item. The hotel building looked nice, however the hotel room not taken care well. hard to feedback is personal experience.
• Verified traveler (10/5): Super-sized room in a central location. - Nice swimming pool & a great shopping mall attached with a really fun indoor playground for my kids. We have had a pleasant time in our spacious 1 room.
• Verified traveler (10/5): Nice hotel for a getaway. - The stay was pleasant, room was bigger than expected.
• Verified traveler (10/5): Nice Area To Stay. - Good: - super-sized room - Great bathroom (incl. shower booth and bathtub) - Superb location (only a stop away from Bukit Bintang on monorail, or you can walk 5-10 mins if you can bare the heat and humidity) - Shopping mall is in the same building, so you can do everything in the building if you don't feel like going out - Friendly and helpful staff Bad: - Cleanness of the kitchen amenities.
• amirul (10/5): Very spacious - Overall very nice and pleasant to stay. Spacious and complete.
• Thomas Tan (2/5): Unpleasant Stay - A really bad experience;first time using Expedia to book this service apartment, never expect the beginning of my nightmare together with my friends. Upon arrival we find difficult of contacting the person for check in, Once we got the room,the aircon for both the master and another bed room does not work and what kind of excuse the person in charge said is due to weather must wait for half an hours so it will be cold but in the end it turn out to be the aircon issue. The blanket is like long time never wash got germs and the other room my friends stayed stink; water overflow from the urine sides and they try to do it but in the end still never solved it. Lastly upon check out was told earlier to give 10 mins for the person in charge but to no avail he did not answer my call and was furious that we are rushing to catch a flight. Furthermore he dare to tell me his mobile phone left it with someone else,what a reason. I would advise those who want to stay in this service apartment, seriously think twice , coz I heard guest complaining here and there. Never would I want to try Expedia on service apartment. A really good lesson for me & friends to take note
• fong (6/5): Convenience - Hotel was very convenience because of location. However, I had a hard time for communicating with the staffs. Also, the air conditional made loud noise when turned on.
• A Halid (8/5): A view of the city area - Close to shopping malls n varieties of food outlets at affordable price
• Chia (8/5): Great service and location - Great location. Very convenient to travel around.
• Kate (2/5): Very Poor Apartment in a decent hotel - As we were to arrive in KL early morning we booked our apartment from the night before but on arrival there was still no room made up for us. Our sheets were not changed in the 6 nights we were there, the towels were stained and on check in there was a wet/damaged toilet roll for our use. Items usually provided to guests eg tea, coffee supplies were not provided. Apartment Staff were surly and unpleasant and even though we had a late 2pm check out were harassing us to leave from about 10.30am onwards. Definitely would not ever book these apartments again
• Susan (8/5): Bad stay - Very bad experience checking in/out. Language problem.
• Verified traveler (6/5): BTS Service Apartment - The room condition was acceptable although the property looked old. The floor area were spacious. However there was no front counter service area. You have to call for someone to bring you up to the manager's office. And no phone provided at the entry area to call the manager's office.
• Verified traveler (10/5): Staff Very helpfully, Excellent facilitates. - Our experience was very fantastic. Staff were all polite and friendly and nothing was too much trouble.
• Verified traveler (10/5): Excellent - Awesome hotel great location, very comfortable place, friendly staff nice people.

Photos