Courtyard by Marriott Al Barsha, Dubai
Location: Al Barsha Road, Behind Mall of Emirates, Dubai, Dubai, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience luxury at its finest at the Courtyard by Marriott Al Barsha, Dubai, where comfort meets convenience in the heart of the city.
Indulgent Spa Services
Pamper yourself at our serene spa, offering a range of rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.
Gourmet Dining Options
Savor international cuisine at Cosmic Kitchen or unwind with a drink from our poolside bar. With 24-hour room service and buffet breakfast available, your culinary desires are catered to at any hour.
Exceptional Amenities
Stay active with our outdoor pool, health club, sauna, and take advantage of our business center and event spaces, making it easy to balance work and leisure.
Experience the best of Dubai—book your stay today at Courtyard by Marriott Al Barsha!
Important Information
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Boat tours nearby
- Fitness facilities
- Health or beauty spa nearby
- Comprehensive recycling policy
- Health club
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Downhill skiing nearby
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Snowboarding nearby
- Pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Snack bar/deli
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free pool cabanas
- Pool sun loungers
- 24-hour fitness facilities
- Boat tours nearby
- Housekeeping on request
- Banquet hall
- LED light bulbs
- Recycling
- Health or beauty spa nearby
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Accessible airport shuttle
- No accessible airport shuttle
- Smooth flooring in public areas
Rooms Available
-
Superior Room, 1 King Bed
1 King Bed
280 sq feet
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 2 Twin Beds
2 Twin Beds
269 sq feet
Layout - Bedroom
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Suite, 1 Bedroom
1 King Bed
700 sq feet
Layout - Bedroom and sitting area
Entertainment - 55-inch Smart TV
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Room, 1 King Bed
1 King Bed
323 sq feet
Layout - Bedroom
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 1 King Bed
1 King Bed
269 sq feet
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 Bedroom
1 King Bed
700 sq feet
Layout - Bedroom and sitting area
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Window screens
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Omer (10/5): - Perfect place, loved it
- bahram (10/5): The service was excellent - The service was excellent especially the breakfast buffet
- Keven (10/5): - Very nice staff! Everybody was lovely! Right beside mall of the emirates make it easy to grab anything on the go and plenty of ubers going around
- SHAHID (4/5): - Expedia website says they have Bidet in bathrooms and Steam room Nope they don't have When asked front desk we do not know what Expedia is writing on their website Gym has old and noisy equipment
- Aly (10/5): - Special thanks to Mr. Malek for his professionalism, kindness, and genuine care for the guests. His warm attitude truly made the stay special. I had a wonderful and comfortable experience at Courtyard Hotel. Many thanks as well to the reception team for their excellent service, great organization, and warm hospitality. I look forward to staying again
- eyal (10/5): - Staff hospitality was great, good location near the mall of the Emerats . Breakfast was good.
- Angelique (10/5): - The hospitality was outstanding. The staff were warm, professional, and always ready to assist. I enjoyed the breakfast buffet, the cafe and the rooftop bar. The location and close proximity to everything, including the metro, Mall of the Emirates, etc., was perfect. Whether you’re traveling for business or leisure, I think this hotel is an excellent choice.
- Bassem (8/5): Excellent choice for staying in Dubai - Excellent location with a well maintained premises and professional friendly staff The only things that could use some improvement is the parking management
- Jonathan (10/5): Amazing stay - It was a fabulous experience. The pool was great for the morning and so was the gym. Never got to use the spa while I was there. Staff were amazing. Had breakfast there every morning as well, and the food was amazing. Had room service twice and that was amazing too. Overall the stay was very enjoyed and it was an amazing stay
- Tae (8/5): - Small but well managed with good hospitality!
- ROULA (6/5): - Friendly staff, noisy at night can be cleaner
- Emmanuel (2/5): Nightclub not a hotel. - The hotel has a bar downstairs that plays loud music till 3am. The hotel lacks sound proofing and you can hear the music and vibration as soon as the DJ set starts till close at 3am. Friday night is particularly horrendous. I requested a room on a higher level and was turned down by reception staff. I ended up not sleeping as i needed to leave at 4am to catch a flight. I will only return to check out the bar.
- Umme (4/5): - I usually don’t leave reviews but we stayed at the hotel for 4 days. The room was very dirty - hair on the floor, leakage from the tub where dirt was coming out of, dust on the carpet/closet cracks and greasy floor. Cleanliness is very important and the hotel failed to maintain the level of cleanliness they claim on their page. The manager was very rude, i got to change my room 2 days later and they were able to accommodate a cleaner room. However, I will not be staying here again. Staff overall was nice and respectful but the manager on duty during the morning, the week of Dec 9th was not respectful and did not address my concerns while checking out. I would not stay here, there are many hotels in the same area to check out.
- Amit (10/5): - Good location. Clean property with friendly staff.
- David (8/5): Good Business Hotel - Good business stay. Clean, tidy and in a good area for my needs. Have used previously and will use again if I need to stay in Al Barsha. Wifi was good which allowed good communications whilst there.
- Wendy (10/5): - I enjoyed my stay at this hotel. The staff was very friendly, attentive and welcoming. It was located walking distance from the Emirates mall and other shops/restaurants. The hotel was very clean and it had all the amenities you would need for a short or long term stay. I will definitely stay again!
- nasim (8/5): - Overall pleasant stay
- Nicholas (10/5): - Great staff who were very helpful and close to mall of emirates. Pool is nice but sadly gym was under maintenance
- Maria (10/5): - The service was excellent, close to everything.
- Marja (10/5): - I loved the whole place. I would definitely come back agan
- Vincent (8/5): Convenient and comfortable - Hotel is comfortable and clean. Good selection at breakfast. Hotel is also within walking distance from Emirates Mall and metro although this can be challenging when the weather gets very hot outside. Many eateries around the hotel that stay open late into the night and early morning.
- YaseeN (2/5): - Staff is ill mannered Service not good would never recommend to anybody Staff is disrespectful towards customers Diviya Jessi Mostly staff is indian and they dont know anything about hospitality and how to accomodate customers who travel all across the world and they come to experience such pathetic envoirment
- Amiel (10/5): - Amazing staff, although we had to go back earlier due to personal reasons. The staff was just excellent in the 1 week that we stayed there. Definitely recommended
- Atif (10/5): - It was a great business hotel for long term stay
- Andrew (8/5): - Resort is huge. And in hot weather this makes navigating the Oort difficult. This is a tourist Resort, and is not suited to the businessman
- AHMED (10/5): فندق رائع وسعر مناسب - فندق بصراحة ممتاز من ناحية السعر كون مرافق الفندق وأثاث الغرف نظيفة وراقية وتسجيل الدخول كان بصورة بسيطة وسريعة من قبل موظفة الاستقبال . وأيضاً يلبون جميع احتياجاتك في وقت مناسب
- Abdalla (10/5): - Good price quality value
- L (8/5): - Convenient value for money
- Chuan Sng (10/5): Great service! - The hotel met all our expectations. What was outstanding was the service levels accorded to us from the front desk which was made up by 2 Filipino ladies and a 1 dark asian lady. They were very very understanding and allowed us to have a late checkout due to our delayed flight timings.
- Abdur (8/5): - We enjoyed our stay at the Marriott.
- Guy (8/5): - Attentive and polite staff.
- Kuldip (10/5): - Staff was super nice.
- Sara (10/5): - The staff was friendly the room was clean good location close to everything
- Zeiban (10/5): - The staff were really great. Great access to the pool upstairs and also the bar which is open till late.
- Myles (8/5): - Budget friendly property for a short stay in Dxb. It’s located right next to Mall of the Emirates, so easy to access the metro etc if you need to travel downtown etc
- Verified traveler (6/5): - The room was actually okay, but there were no toiletries upon checking in the room. We had to call the housekeeping every now and then.
- Robert (10/5): - Nice rooms, staff and we had a pleasant stay
- Peter (8/5): - The power in our room kept going off for two days. The room became very hot when the aircon would go off, and no lights. The staff were very professional and moved us once this issue was raised by their service staff.
- Reynae (10/5): - It’s a Marriott property so our expectations were high and they were met. Close to mall and the metro. Very nice and clean. The staff were above and beyond helpful. Strongly recommend
- Flora (10/5): - Good location close to public transport and shopping mall. Room is clean and staff are all friendly and helpful
- Kaveh (10/5): - This cozy hotel is beyond my expectations.
- Emma (10/5): - Lovely hotel in a great location a stones throw away from The Mall of the Emirates. The smell of the hotel was lovely, the air conditioning much needed and the roof top pool was delightful. The only downsides were that the towels could do with an upgrade and there was no English TV channels. The staff were all very pleasant and when they found out it was our wedding anniversary we had some lovely touches put in our room. We would definitely stay here again.
- Jito (10/5): - Had a great stay!
- Elite (2/5): - Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
- MANJINDER (10/5): - Walking distance to the Mall of Emirates.
- Verified traveler (10/5): Amazing stay! - We loved this hotel! It was in a great location right next to the Emirates mall (and an ihop and applebees when it opens!), and in the middle of 2 metro stops! The room was a great size, with water replaced daily. We absolutely loved the rooftop pool and would spend half of each day here, with a virtually private pool! Mohamed the lifeguard was lovely and friendly. Our only complaint was that our room was on the first floor above the bar area. On the first night there was a concert on that we hadn’t been informed about, so was woken up and kept awake as the whole room was shaking with the noise it was so loud! They offered to live us the second night but we’d unpacked everything and was told it wouldn’t be noisy that evening, yet unfortunately it was!
- M Arif (10/5): - Very good hotel and cooperative staff specially Mr Mido
- Pradeepkumar (10/5): - Close to emirates mall and public transport. Lot of dining options around. Very well maintained property and wonderful staff helping you out. In-house restaurants offer a variety of choices. Our week long stay was truly memorable.
- PACHA RAHIMAN (2/5): - Lousy manager. Room was not ready till 4 pm and we had to wait more than 30 minutes. Stained Iron box spoiled our cloths. House keeping is worst
- WAEL (10/5): - Good location,clean,very friendly staff
- Mohammed (4/5): - Terrible service. House keeping was non existent. Response time from staff was very very slow or almost non-existent. Seemed like even the basics like towels etc were rationed as they would only put one of each in the room and had to keep on asking again and again.
- muzakkir (6/5): - Well shower drain as well as was basin sink wasnt draining..i had to call staff to fix it...but other than that it was very clean and good hotel
- Tammy (10/5): - The staff were very friendly and helpful. The location was great
- Maan (8/5): ⭐️⭐️⭐️⭐️ - We are family, we reserved two rooms, but we couldn’t get connected rooms. Still our stay was comfortable. The breakfast buffet was great and contained many sorts.
- Saleh (10/5): - Thank you Mr asif you were very helpful
- Verified traveler (8/5): Amazing Hotel - The Hotel is amazing. It’s clean, the staff are so friendly, service is fast and good The variety of the breakfast buffet is so good compared to the very reasonable price The location is so convenient, it’s only 2 minutes walk to Mall of the Emirates
- Mustafa (8/5): - Housekeeping was not upto the mark. Left dirty towels in the room & bathroom. Despite complaining at the reception, they did not take it. Room service menu is terrible. 5 minutes walk to the Mall of Emirates
- Keiya Mylette (10/5): - Very nice, safe, centrally located hotel in Al Barsha area 5 minute walk from Mall of Emirates which is a luxury mall with SKI Dubai. Please note - this is NOT Dubai Mall which is downtown and about a 15-20 minute cab ride away. Transportation was easy. We were able to get cabs and rides from Careem which is the Dubai version of Uber. The only issue we experienced was with getting fresh face cloths because they are called face towels. We did receive an abundance of bath towels. -lol This is a mid range experience hotel, cute but no bells and whistles or Instagram worthy views. There is a roof top bar and pool and a limited assortment of appetizer food. I did have an adult beverage and it was nicely presented and appropriately served at a price comparable to what you’d pay in USD. There is a coffee bar but we opted for Starbucks at the mall which has a food court with a good selection of food, beverages, desserts and novelty food. Overall I recommend and the price is reasonable and the service received was outstanding.
- Javier (10/5): Everything was right - Excellent location. Walking distance from Emirates Mall , Safe location , Free hotel parking , Good choices breakfast , Overall good hotel , Just a little overpriced. We rent a car at the airport and it was very easy to move in Dubai to see the iconic places.
- David (8/5): Another nice stay - Another good stay at this hotel, I am a returning regular customer. Good location and no real issues. One annoying thing is that draft beer is often not available in the roof bar, no idea of the issue however bottled beer is far more expensive than the draft when it is available so it's disappointing.
- aditi (8/5): - The overall experience is quite satisfying. The hotel and house keeping staff was friendly and helpful. The hotel location is perfectly near to Mall of Emirates if you are planning for shopping. The hotel property is very peaceful. Thank you for the hospitality.
- aref (10/5): - Good
- Mostafa (10/5): - Very good
- ZAHID (8/5): - Nice m rooms clean and friendly service
- Mohamad (6/5): - Waiting one hour to check in
- Zvezdan (10/5): - Very friendly staff
- abdulaziz (10/5): Nice and calm - It was a nice stay ,, the team was supportive and facilitating any request we have
- Hussam (10/5): - I like this property because of its proximity to vital shopping areas several restaurants in the area offering several cuisines, the staff are friendly rooms are clean and spacious.
- Jessica (4/5): - Upon check-in, our room was not available although we came 2 hours past the check-in time. We were given another room to 'freshen up,' however I did not feel comfortable showering not knowing when someone was going to knock on our door to move us. The following day, after housekeeping came by, we discovered a dirty microfibre cloth on the bed that when we pushed it aside, it had left a stain on the sheets. We asked for our sheets to be changed and we did not allow housekeeping to come to our room for the rest of our stay. The bathroom is small and the shower leaks.
- Edo (8/5): - I liked the design of the property and the rooms. The roof deck with swimming pools were nice. Excellent personnel, very attentive and also very friendly. The view in my room was at another building and not great and also the breakfast can improve with a little more variety and better quality coffee and better wholemeal bread and uncut fruits. Also very convenient that it is close to the Mall of the Emirates. But a very pleasant stay in general.
- Naser (10/5): - Special thanks for Mr. Mohammed Hasan for his great help & support
- xinru (8/5): - Friendly and helpful staff, clean hotel
- Syed (4/5): Good location, needs to be maintained - Leaky toilet, no cold water on first day and no hot water on second day
- Edison (10/5): Great customer service - Excellent customer services, including front desk and maintenance department.
- Cassy (2/5): - Terrible: got twice there wrong room on check in, room shower the size the of a airplane toilet, towels old, hard and with holes, carpets have stains, bedsheets have stains, whole room just really old and used, breakfast selection was okay but basics missing and also most meats and cheese were far from fresh, having to wait for 30 minutes for a breakfast coffee. Also very poor management in the breakfast area. Staff over worked tables not cleaned, glasses missing. Avoid at all cost
- Alexander (8/5): Business Trip - Business trip. The location of the hotel is excellent and it is presented in a clean and modern condition. Breakfast was average at best, more fresh fruit needed at the buffet table. Roof bar was great for an afterwork drink and the pool was good for relaxing around albeit in the dark after work. One issue in my room was that the shower leaked into the bathroom, sometimes half flooding it, had to use the bath towel to clear up every time which was a waste as I would have reused the towel normally.
- Dana (8/5): - Perfect location, modern, new, clean, good service, however, the the shower leaks into the bathroom ridiculously.
- Abdelelah (10/5): - The staff was very friendly and helpful The service was great Very clean over all
- IssamAlheleissi (10/5): - I enjoyed my stay very much. The staff were very nice and cooperative. I was treated like a king. I would not hesitate to come back again.
- Edward (10/5): Modern, Clean, Convenient to Mall of the Emirates - The Courtyard Hotel is very new and staff was excellent and very helpful. Hotel is within a short walking distance to the Mall of the Emirates. Our stay was a short one, so didn't have a chance to sample a lot of the facilities & amenities at the hotel. Rooms were clean and appeared to be relatively new. Nice large screen TV. Room was comfortably sized. Maybe an odd note, but the room thermostat didn't have a "heat" setting, only "cool" and "vent". Granted that 90% of the year, you need the AC on, but our stay was in February/March and was one of those nights in which we would have appreciated a "heat" setting that night. Overall experience was very pleasant. The porter staff were very friendly and helpful. The front desk staff was friendly and pleasant and were very helpful to arrange for transportation to the airport early in the morning.
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