Village Hotel Sentosa by Far East Hospitality

Location: 10 Artillery Avenue #02-01, Singapore, sg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Garage
• Swimming nearby

Rooms Available

• Family Room

  The family room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a bidet. This family room has an electric kettle, a tiled floor and a flat-screen TV with cable channels.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• Superior Room

  The twin room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a bidet. This twin room features a tiled floor and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Deluxe Room

  The double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a bidet.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• Deluxe Family Room

  The spacious twin/double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a bidet. This twin/double room features an electric kettle, a tiled floor and a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

Guest Reviews

• Richard Naik (10/5): -
• Jan (7/5): Guter Ausgangspunkt für Entdeckungen auf Sentosa - gute Lage auf Sentosa, netter Pool kleine Zimmer, etwas abgenutzte Optik, Frühstück nicht ganz mein Fall aber okay was die Vielfalt angeht
• Rana (5/5): Excellent location, rooms extremely small. - The location was good very central to everything Most pools were closed for maintenance. Should have been informed at booking. The staff were not very welcoming
• Rebecca (8/5): -
• SHAO HSUAN (9/5): -
• Chloe (10/5): Great holiday, would definitely stay again, great location and service. - Was a max 15 minute walk to any attraction on Sentosa island great location for price! Had vending machines in every level that were great priced and ice machines. The pools and rooms were clean, the rooms were serviced every day. Cot was provided for our 5 month old. Rooms are definitely on the smaller side, there is no microwave and the fridge has no freezer.
• Anouck (6/5): - Swimming pool were in working progress without any notification through booking or even by email so we were very disappointed to pay this price specially without breakfast. Next time we will take a better hotel for less difference but better bedroom and breakfast included.
• Maryati (9/5): Cool Weekend - Nice view of pool. No iron
• Chris (7/5): -
• Fauamat (7/5): -
• George (10/5): -
• Rose (9/5): -
• Matthew (10/5): - Close too everything and staff were excellent
• Krystine (9/5): -
• James (6/5): Clean but a bit underwhelming. Rooms feel very small. - Adjoining rooms Main pool, bar pool and pod pools all out of action during stay. Lazy river, kids pool and part of infinity pool still available, but the main ones were not. We were notified of the main pool prior to check in but after booking, and was unable to book elsewhere for same time frame. The other pool closures were discovered upon check in
• Lisa F (3/5): Dont even think about it...... - The staff were very friendly and went out of their way to help us, one staff member in particular was amazing (Winnie). The rooms were clean, comfortable and quite big. In the evening, there was an outdoor cinema, and a short walk to some restaurants and bars. On arrival, we were met with a 45-minute queue just to check in, something the hotel clearly anticipated, given the pre-prepared signage advising guests of the wait. It set the tone immediately. The main pool was closed for renovations, forcing guests into the secondary pool area, which was overcrowded, poorly maintained, and frankly unhygienic. The swim-up bar stools were coated in slime, tissues were floating in the water, and multiple pool tiles were missing. Cocktails were overpriced and virtually undrinkable, while the restaurant prices felt excessive for the quality on offer. Although the hotel is within walking distance of the MRT and beach precinct, both areas felt relentlessly crowded, leaving very little sense of relaxation or escape.
• Susan (10/5): Will stay there again. - Staff were amazing, my daughter cut her foot and they were so helpful and looked after her and checked later to make sure she was OK. It's a great location and easy to access everything the island has to offer. Le Faubourg Cafe is close with amazing food.
• Ian (4/5): Extremely expensive stay with tiny, bare rooms, few facilities, the main pool eas clised. Great location but a complete - Clean. Good location Very small rooms. Poor value for money. Ridiculous price for breakfast, drinks and food. The local vivo mall was far better
• Nurrohani (8/5): We enjoyed our stay. Mr. Andre was very accommodating and nice. He is the best! - The option of different pools.. but unfortunately the main pool was closed due to some works. The deluxe room is a little small
• Adilah (9/5): Enjoyable staycation - Location of the hotel is great as it is near to attractions and the beach. Kids pool has activity during the weekend. Staff was amazing for the smooth check ins. Credits to staff Andre for the excellence hospitality that makes us feel welcome. Sadly the main pool was closed for renovation.
• Hazel (8/5): Fun enjoyable and the kids love it. - Swimming pool The coffee powder is put outside the room.
• Simran (8/5): -
• Robert (10/5): -
• Robert (10/5): -
• Mukaya (9/5): -
• Churon (10/5): Love it - Amazing location, very friendly and helpful staff, multiple pools, and easy access to everything we were looking for on our visit to Sentosa.
• Coastal22054808766 (10/5): Enjoyable for young kids - Kids friendly and good value. Very helpful Guest relationships officer Rina who makes sure that the little ones are taken care of.
• Escape37262417747 (10/5): Awesome Experience - Wini was truly a star throughout our stay! Always so warm, smiley, and helpful whenever we saw her around the hotel. She went above and beyond to make us feel welcomed and taken care of, which made our experience even more memorable. Her positive energy and genuine hospitality really stood out — such a lovely face to see during our stay. Thank you, Wini!
• Belinda (8/5): -
• Alaa (8/5): -
• Sharmita (8/5): Good stay - The location of the property was great, loved the access to monorail service The property was over advertised, there was no prior notification of pools being under maintenance
• Alicia (10/5): -
• Gaya (7/5): -
• Lauren (6/5): - The rooms were fabulous, the location amazing. And very clean. More than half of the pool area was closed for renovations, more than was stated on the website.
• 郭美美 (10/5): - 到捷運很方便，在不拿行李的情況下... 房間不算大，但簡單乾淨 CP值是高的 早餐一般般
• Chloe (10/5): Highly recommended - Extremely convenient location for access to all activities on the island. The amenities of the hotel were incredible, the staff were lovely to deal with and we will definitely be back. Only negative was the large pool was closed for renovations, but we still had another pool plus the beach was close enough to walk to every morning.
• Suresh Kumar (9/5): -
• VINCE D (9/5): -
• Curious18355634579 (10/5): Smooth Check Process - Speical mentuon to Shafiqa and Iffah for helping in smooth checkin process. I'm travelling with a grp, as grp travel as some specific requirements like side by side room or room on same floor. They both helped for placing family on same room and side by side as well. Thank You Shafiqa and Iffah 🫡
• Beatriz (5/5): -
• Odyssey14694873816 (6/5): Budget friendly - Nice and cheap . There are 4 pools and we were warned in advance that one would be closed for maintenance. Unfortunately a second pool was “half” closed , which we had not been notified about before arrival.
• Roving61584550249 (10/5): Amazing staff (especially Nabil), great facilities - Nabil at reception is a real star and very helpful - thank you Nabil. The facilities are amazing
• 593beep (10/5): Good - Shafna, and zarah was vvv helpful to help me booking once I reach hotel..and that have are good smile
• Jeffrey (10/5): - The rooms are clean and the amenities
• Adilah (8/5): -
• Amanda (8/5): - clean, well maintained. large pool. Close to the tram, good location. ~ 10-15 min walk to universal studios/ oceanarium rooms were smaller than expected, difficult to maneuver with a stroller and kids. One room did not have a door on the bathroom. Breakfast option at the restaurant was only buffet. Minimal grab and go options nearby.
• Warren (8/5): Perfect position for nearby attractions , very comfortable beds - Good comfortable Hotel in very good position for attractions Room very small
• Robyn (8/5): Would recommend the property to friends and relatives - the pool area was amazing room a tad small
• Escape67351128693 (10/5): A Gem of a Stay with Exceptional Service - We stayed at this village hotel, and while the charming atmosphere and comfortable rooms were lovely, it was the extraordinary staff who truly made our visit unforgettable. From the moment we arrived, we were greeted with genuine warmth. The team here doesn't just provide a service; they go out of their way to make you feel like a VIP. Huge shoutout to Fahana who accommodated us, upgraded our room with a magnificent view and let us rest with comfort. We were pleasantly surprised by the number of unexpected complementaries we received throughout our stay. The kids love their own treats too. These "little extras" demonstrated a level of generosity you rarely find elsewhere. If you are looking for a relaxing getaway where you feel truly valued and pampered, look no further. We left feeling refreshed and incredibly grateful for the hospitality. We will definitely be returning!
• Lee (5/5): -
• TrafficTraffic (9/5): -
• Eden (7/5): Great location to stay if visiting Sentosa - Nice clean and comfortable hotel. Great views from the pool and plenty of space to swim. Facilities were nice. Rooms were small. Well equipped but small.
• Bradley (7/5): Poor check in - Location and facilities. What could have been a great stay was spoiled by a shocking check in. In spite of doing the pre check in and trying, unsuccessfully, to use the digital check in it took an hour waiting in a queue to check in. This is obviously an ongoing issue as there are signs throughout the check in queue with time approximations (starting at 45 min, but still took over an hour). Do not try to check in at 3. Wait until at least 5. When I tried to express my frustration to staff I was met with glazed looks and no explanation as to why their pre check in process did not work.
• Disa Azena (8/5): -
• Midori (3/5): 写真とだいぶ違うしスタッフの対応は良く無い - なかった 部屋にスリッパを持ってきて欲しいと2度頼みましたが来なかった。ホテルからの送迎バスの運転手の対応が非常に悪い。バスに重い荷物を運んでくれない。時間まで寝ていて早めにバスを開けてくれない、暑い中外で待ってろという様なジェスチャーで無愛想でした。 プールも汚れていて濁っていたし、ネットの写真で見た雰囲気とだいぶ違った。ホテルの部屋も臭いがして掃除も行き届いて無い感じだった。
• 嚕 (10/5): 會再度青睞的酒店, - 清潔人員相當親切，遇到我們都會詢問房間狀況如何，需要補充些甚麼備品嗎? 交通也相當方便離捷運步行5分鐘 房間相當乾淨，各項設備也相當到位 樓下就有7-11，下一次去會再度青睞的酒店 相當推薦!! 櫃台晚班的女性服務員態度有點不佳，我們詢問可否寄放行李，她先瞪了我們一眼，也不回答我們，就走進後場辦公室，過了30秒才出來回應我們
• Linman (4/5): 硬件设施很一般 房间味道大 住得人不舒服 - 地理位置OK的 离轻轨站很近 去beach和vivo city都很方便 房间因为是完全密封没有可以开来透气的窗户 有点潮湿 味道真的不好闻 厕所一直在反味 浴缸下水也有点慢 床头柜只有一个 东西都不好放
• Franziska (8/5): -
• Trish (10/5): - Clean, good location
• Ashley (8/5): - The location was perfect! Very close to Universal, and Palawan! I loved my stay here, and would book again! Highly recommend for solo travelers!
• HUI-WEN (10/5): -
• Jennifer (7/5): Great location for a family friendly stay. - The location and modern facilities were great, very family friendly. A few times we asked for extra towels as we were 3 in the room and we’d only get 2 to use. The lazy river was not like lazy rivers I’ve seen before - low pressure, you didn’t really float around it.
• Nina (8/5): Enjoyed stay - Pool, location, modern The rooms are very small and bathroom layout was not good.
• Katja (8/5): - Erittäin siistiä, iso huone, hyvät sängyt, buffet aamiainen loistava, hotellin shuttle bus mahtava. Allasalueen pyyhe bar plussaa. Huoneen ilmastoinnin teho ei ole riittävä.
• Marnie (9/5): A wonderful family stay - We had a family room, which is just two joined rooms. They are clean, comfortable but on the smaller side. The location is great, within walking distance of most things on the island. The pools were great, whilst one was being renovated there’s three others to pick from.
• Alexandre (8/5): Très bon hôtel pour un séjour sur l’île de Sentosa - Bon emplacement sur l’île. Complexe moderne. Chambre confortable. Climatisation efficace. Belle piscine. Dommage que pour le prix le petit déjeuner ne soit pas compris.
• Angie (10/5): - Location
• Sylviane (6/5): -
• Renae (7/5): Clean, friendly, a nice pool and good food - Very nice and clean with a nice restaurant. The family room is two interconnected rooms so you get two bathrooms which was good for us as we travelled with teenagers. We also got to leave our luggage and use the facilities on the day of check out which was great as our flight was a night flight. The check out time of 12pm is also very good. There is a free shuttle bus running to vivo city every half an hour which was very handy. The beach is very nearby. We weren’t told before our stay that the main pool would be closed for renovations. This would probably have affected us initially booking. The food options are quite limited within the immediate area and on the pricey end. So you have to go to vivo city or the city if you want cheaper food.
• Katherine (9/5): -
• Pearson (9/5): - We love staying here when we are on singapore.
• Tay YW (10/5): -
• Claudia (8/5): Would book again and we never wanted to leave! - We stayed for 5 nights and the two connecting deluxe rooms were comfortable, clean and big enough with lovely views. No complaints about the room! The location was amazing! So close to everything and the whole hotel smelled like something I wish I had asked about so I could take it home. Oh and we saw a turtle and fish in the water pools around the gardens... so fun for kids! Some observations - one of the two toilets (2 bathrooms) was slightly broken (the extra features... not a problem honestly). The breakfast is a mix of cuisines which as an adult, I enjoyed. For my child, the bread seemed sweeter and the waffels were processed (dry). Maybe some nutella would really help for the younger audience. The pools were awesome too, but clearly the tiles are in need of replacing, which is already started with the Adventure Pool. We missed using that pool but at the same time, every other pool was so nice (even despite some tiles being missing) that we still really enjoyed them. I would recommend water socks as long as the tiles are a bit broken. Maybe have more pool noodles available, especially with a lazy river... and put the kids slides back please.
• sophie (9/5): -
• Cheuk Hin (9/5): -
• Joanne (8/5): Value budget hotel - Basic hotel but the price and location were brilliant for the activities on Sentosa Islans The rooms had no wardrobe space
• Bree (6/5): Good location but very over priced and tiny rooms. - The location of the hotel was great. Right in the middle of everything on Sentosa. There were bough facilities available. The staff at reception were always friendly. The rooms were so small, our cabin on a cruise ship was bigger. The pools were well overdue for a makeover with so many tiles missing and mould covering the gaps. For the price we paid we did expect more than what we paid for.
• 庭瑄 (7/5): 我覺得很棒可以提早入住，因為是生日特別送上甜點跟氣球，除了好吃氛圍感大加分，飯店的人員都很親切的服務。 - 游泳池環境打理設計很棒很有渡假氛圍，走廊很舒適。都蠻乾淨的味道 床被單、會有ㄧ點使用足跡微黃。給人觀感不佳
• Omar (1/5): - I would like to raise several concerns regarding my stay: • The air conditioning is not working properly and is blowing warm air. We informed the staff, but no action has been taken. • One of the towels was unclean and had feces on it. • I found a spider in the room. • The mattress is uncomfortable. • The reception and room service are not responding to calls. • The room is very small and not as expected. I hope you take these issues seriously and address them as soon as possible. I would like a full refund please Sincerely. The had bein sports
• Kate (7/5): - Propert was good, they where doing pool renovations at the time of our stay so there was a lack of sun lounges at the time That there wasn’t a breakfast included in the stay
• helena (9/5): Pleasant stay in sentosa for a long weekend with nice facilities - Nice pools Easy access to rooms and check in good Rooms a little small. Could have a table and chair. Design of shelf below tv head injury risk for toddlers Kept hitting head on lamp by bed
• Colleen (10/5): - Everything was wonderful No issues at all
• Golkarfard (8/5): Had fun at the pool with good bar. - Good pools Didn’t like the smell of the lobby and also long walkings to the room
• Anne Sofie (7/5): Fint ophold til nogle dage på Sentosa Island. - Rigtig fin beliggenhed. Okay mad i restauranten, men meget dyrt. Check in tog forevigt. Ikke særlig effektivt. Og de var svære at kommunikere med på forhånd, da de svarede på helt andre spørgsmål end dem jeg stillede.
• Dominic Francis (6/5): Decent but was disappointed with the misrepresentation online - Location Rooms were small but manageable. The photos of the property are not accurate. One pool was closed for renovation and the other pool that was open had tiles missing and we would regularly find loose ones in the pools. It wasn’t even grouted, Some had sharp edges which my son cut his finger on. Escalator down to the lobby was down for maintenance for 6 nights and no explanation. Had to catch multiple lifts and added walking to the lobby.
• Leona (9/5): Perfect - Great location and wonderful facilities
• Schwanda (2/5): -
• Werner (7/5): -
• Vincent (8/5): Overall great value for money with pleasant staff - Great location and good buffet breakfast One of the pools was closed for repairs
• Patrick (8/5): - N'ayez crainte de vous rendre sur l'île de Sentosa, si vous désirez découvrir Singapour. On peut penser que c'est éloigné du centre. Mais la ville a ceci de particulier que, quoi que l'on désire faire, les taxis, la marche à pied et la prise de métro s'enchaînent en permanence, à l'envi. Du coup, être à Sentosa n'ajoute que quelques minutes à tous ces longs trajets, mais en revanche, il y a cet esprit vacances en plus, et le bord de mer. Attention, toutefois, la chaleur permanente coupe parfois même l'envie de se baigner, et avec un aménagement particulier et la présence de centaines de cargos et paquebots à quelques centaines de mètres, l'envie de plonger se restreint un tant soit peu (nous n'y avons mis qu'une phalange). Il y a en revanche beaucoup d'attractivités, des bars aux restaus en passant par les petits et grands parcs d'attraction. POUR EN REVENIR AU VILLAGE HOTEL, tout y est attrayant, du personnel à la salle du petit déjeuner, en passant par les chambres et, bien évidemment, la piscine aux mutliples bassins, avec vue plongeante sur la mer... et ses embarcations.
• GoPlaces56353561748 (10/5): Pleasant stay - Nice pool, covenient location
• Phillips (10/5): -
• Jiří (10/5): really amazing place close to entertainment, very well equipped, modern, great staff and food. we will definitely come b - Location is perfect for family with small kids, all fun near by and downtown not far away. Super personal, very good food, exciting swimming pool!
• Climber22824063265 (10/5): Great staffs and experience - Really enjoy our comfortable stay at Village Hotel Sentosa! The staffs were all very well trained. From the moment we checked in, we were greeted by Hazrul who checked us in. He provided us a very comfortable room with an amazing sea view. He was also very kind and understanding because we had children, and obviously experienced and knows his way around. Kudos to him! Every other staffs were also friendly and kind. Room was clean and comfortable. Will 100% be coming again.
• Saleese_3 (10/5): Really great stay! - A great stay with Village Hotel. They had a extensive range of facilities. Rooms were really clean and everything was really easy. Staff were very accomodating and welcoming. We had my daughters 6th birthday while staying from Australia and when I mentioned this, they jumped on the opportunity to make this extra special for her by decorating her room & providing some keepsake gifts not only for her but my young son. They made her feel so special and we are really greatful for that. Strongly recommend staying here! The pool is also amazing with great views and a bar for parents.
• Priit (8/5): - Basseini ala. Väga lapsesõbralik. Tuba hästi väike. Väga põhjamaine sisekujundus. Puudus riidekapp.
• Belinda (10/5): Clean and comfy, would definitely stay again - Clean, loved the pools, lovely staff Nothing
• Padayachee (9/5): Excellent hotel and superb location - Location Nothing
• たなか (8/5): 思った以上に良かった。 - セントーサ島だけですごすなら移動も快適です。 朝食も良かったですしコンビニも敷地内にありとても便利でした。 トイレだけ下水ぽい匂いがして残念でした。
• Emma (7/5): Great for the location but could do a little more for the price point - Great location, incredible pool facilities, good value for money Uncomfortable beds, no great amenities in room, expensive dining

Photos