Grand Moon Hotel Suites

Location: KOCATEPE MAHALLESİ ÇAYLAK SOKAK NO 28 BEYOĞLU/İSTANBUL, Istanbul, tr

Star Rating: 8.7 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Outdoor furniture
• Fruits
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Double or Twin Room

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Deluxe Quadruple Room

  Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The well-fitted kitchen features a refrigerator, kitchenware and a microwave. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Studio with Terrace

  The studio offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• Deluxe King Studio

  Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Family Studio

  Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Ying (3/5): -
• Abdul Rahim (10/5): Comfortable hotel and close to Taksim and main road. - Very close to Taksim metro, about 10-15 walks. Many restaurants nearby. If you are taking metro from airport, this is best location.
• Jonathan (10/5): Great value for money staff very friendly especially Mohamed - Great value for money staff very friendly especially Mohamed
• Hany (10/5): - Cool temiz ve harika boss firat beye tesekkur ederim,
• Svetlana (10/5): - Отличный отель. Хорошо расположен. Можно было бы сделать завтрак
• mathew (6/5): - Great location Not that clean
• Strava Claudiu (7/5): O ședere plăcută - Personalul a fost foarte amabil și ne-a ajutat de fiecare data cu orice am avut nevoie. Locația este una foarte centrala dar în același timp într-o zonă liniștită. Sunt multe magazine și restaurante in jurul hotelului, deschise până noaptea târziu. Accesul la metrou și alte mijloace de transport este foarte facil. Raportul calitate preț a fost unul bun. Camera aflată la ultimul etaj (mansarda) cu acces doar pe o scară spiralata și îngustă, dar ne-au ajutat la venire cu bagajul. Camera in sine ar necesita unele îmbunătățiri și reparații, mobilierul este destul de uzat. Am avut o problema cu chiuveta care curgea dar au rezolvat- o. Presiunea de la dus a fost destul de scăzută și apă caldă se obținea mai greu.
• hamed (10/5): - Everything was great there. The staff was very kind, the hotel location was very good, and access to taxis, metro, and buses was easy.
• ZEID (10/5): إقامة مميزة - - سعة الغرفة - الموظفين تعاملهم رائع وخدومين - قريب من ميدان تقسيم وشارع الاستقلال - عدم وجود مصعد
• ZEID (10/5): اقامة مميزة - - سعة الغرفة - الموظفين تعاملهم رائع وخدومين - قريب من ميدان تقسيم وشارع الاستقلال عدم وجود مصعد
• Ikram (9/5): -
• Neila (9/5): -
• Lahbib (10/5): - Me gusta el staff son amable
• meisam (9/5): - Very friendly and welcoming staff, great location, and excellent value for the money. Really enjoyed my stay! Everything was ok, nothing to say
• Leuca (10/5): - Hotel superb, locația perfectă!
• dylan (8/5): - Personnel très gentil et serviable, très bon emplacement , lit confortable, chambre spacieuse La Porte de douche ne ferme pas entièrement et douche petite
• Mukwama (10/5): un séjour excellent ! - la chambre spacieuse et le professionnalisme du personnel réparer la fissure dans la vitre des toilettes et réparer l’objets où on pose les serviettes mais ce n’était pas dérangeant c’est un détail
• Jennifer (10/5): Good place to stay - Great location Friendly staff
• mohammed ilias (10/5): - J'ai passé un excellent séjour merci beaucoup à Mohammed à la réception qui nous a beaucoup aidé et la femme de ménage gul nour qui est vraiment très très gentille et toujours souriante et le chef cuisinier du Petit déjeuner et khalouk également très gentil.
• Polina (1/5): It was our worst hotel experience we have ever had. I would never stay at this hotel. - The location of the hotel is good and it is easy to get there by metro and there was no need to use public transport for getting the city main sightseeing places. We walked a lot and it was ok. But there are a lot of tiny hotels nearby. The hotel staff was rude and they shouted at us when we asked them to give us a receipt after having paid for our hotel staying. They refused us to pay for the accommodation by credit card at checking-in and we had to pay in euros. The listed facilities were old and shabby and the freezer was broken. The room was stinky (unbearable smell of cigarettes) with a rather small and extremely uncomfortable bed. The price is too high for it.
• fehaid (10/5): - فندق نظيف وقريب من ميدان تقسيم والرسبشن متعاونين وخاصة الموظف السوري محمد يساعدك في كل ماتحتاجة لا شي
• Stefan (8/5): - The location was ideal for using public transport around the city and supermarkets/restaurants/bars/shopping. It is walking distance from the main shopping area. The property was clean and surprisingly quiet considering the proximity to Taksim Square. I had a quadruple room which was spacious for 2 people. The reception staff was very nice and accommodating and helped us book what we needed, like cruises on Bosphorus, etc. Make a note to pay in cash, as they are only intermediaries and won't be able to accept cards on behalf of other businesses. All in all it was good value for money and perfect for a city break. These are not things I disliked, but more observations. I was not bothered by them, but others might, so I am adding them here. The streets in the area the hotel is located have quite bad pavement, so it is a bit of a struggle with heavy luggage. It is best to take a taxi to the hotel if you know you will struggle. The hotel does not have a lift and you need to go up and down a spiral staircase. Not a problem for me and the reception will help with your luggage, but keep it in mind if you struggle with stairs. Also, the hotel seems a bit dated, with scuff marks or not so new furniture or doors that need a push to close, etc. Again, not an issue unless you are bothered by such things. Rooms have no balconies, except the one on the last floor, but windows can be opened. There are only the basic amenities in the room. I had a quadruple room with a kitchenette and apart from a couple of glasses, we did not have cutlery or anything else. You can ask them from reception or buy disposable items from the supermarket and help the local economy. These are just small info to help others decide. I was not bothered by them and did not affect my experience overall. The hotel is good value for money for short stays.
• Rajkumar (7/5): -
• Filip (10/5): -
• Alpay (10/5): - Ich möchte mich beim Hotel für die Aufmerksamkeit und Fürsorge seit meiner Ankunft bedanken. Vielen Dank für den Service. Ich werde wiederkommen.
• Anna (10/5): - Разположението е страхотно, на 5 минути от площад Таксим и спирката на Хавабус .Чисто е. Персонала е много дружелюбен и отзивчив. Съотношението цена-качество е повече от добро.Улицата е сравнително тиха.Хареса ни!
• عبدالله (10/5): لاخ محمد رجل محترم جدا جدا - الاخ محمد رجل محترم جدا جدا
• Mustafa (10/5): - Sehr gute Lage, alles in der Nähe
• Thomas (5/5): -
• Yerassyl (10/5): - Все необходимое имеется. Чисто и уютно. Микроволки не хватало
• Ataberk (9/5): -
• Akhona (10/5): -
• trichili (10/5): - So nice
• Mohamed (7/5): -
• Rostás (10/5): - Kedveségük tisztaság
• Ziad (10/5): - Friendly team . And clean hotel
• SAVVAS (8/5): -
• Ashwan (9/5): Value for money - Staff cleanliness Nothing
• Shivaram Prasad (10/5): - Rooms were very classy
• LHN (10/5): Great hotel for location - The staff especially Muhammad, we're very helpful, friendly and respectful. Would have preferred a room upstairs rather than basement. Did not need heating as room was too warm to sleep.
• Lazurdana (10/5): - The personal was very careful and nice. When I asked something for them they give me. Thank you! 😊 All was perfect!
• Marko (10/5): - Is a nice hotel in tourist class. Good value for money.
• Dzhabrail (10/5): цена и качество соответствует 👍 - Очень приветливый и отзывчивый персонал, за свою цену хорошие условия. Место очень удобное все доступно. Такого нет, все было хорошо
• Gustavo (1/5): -
• Cemal (2/5): -
• Guest (10/5): -
• Nazan (8/5): -
• Abdelrahim (10/5): - Very beautiful stay 🌟 Great location, close to Taksim Square 🏙️ Excellent service and respectful staff 👌 Thanks to Firat, Mohammed & the team 🙏 We truly thank you for everything ❤️ I will definitely return to the same place every time I visit Istanbul 🇹🇷
• Ahmad (1/5): Very bad experience - Nothing Everything
• Salah Eddine (10/5): A Comfortable and Well-Located Hotel with Friendly Service - I had a very pleasant stay at this hotel. The room was spacious and clean. The staff were friendly, helpful, and always willing to assist with any requests. The location is excellent, situated near Istiklal Avenue in Istanbul, with many snack places, shops, and cafes nearby, making it very convenient.
• mathew kurian (9/5): Was worth the money. - Very clean. Great service Friendly staff
• Bachaalany (3/5): -
• KAISIDOU (9/5): -
• Mohammad (10/5): - Everything was perfect during my stay. The staff were extremely welcoming, attentive, and always ready to help. I truly appreciated their kindness and professionalism. I would definitely recommend this hotel and look forward to coming back.
• Srdjan S (8/5): - Bads were comfy, location Mold on the walls and ceiling, ground floor not enough light
• Roman (10/5): Great accomodation for family - The location was perfect, near to Taksim square, about 3 minutes walk. We stayed 8 nights, 2 adults and 1 child 9 years old. The staff was very friendly, and willing to help if necessary. The room was clean, the water was hot, perfect wifi, we really enjoyed our stay at this hotel. Nothing to complain.
• Kridsadaanya (10/5): -
• Nohaila (10/5): Estuve muy agusto en este hotel, el personal es muy atento y la verdad que el hotel era mucho mejor de lo que me esperab - La limpieza, la habitación y el buen trato. La localización muy bien. No hay nada que no me gustara, estuve muy agusto.
• Christina (8/5): - It's 2-3 min away from Taksim Square! The stuff was so friendly and ready to help with information.
• Mirzoidjon (10/5): -
• Jemal Ali (8/5): -
• Mohamed (10/5): فندق رائع 10/10 - فندق نظيف وخدمات موظفين ومعاملة جيدة قريب من تقسيم ومواصلات علا عموم فندق رائع 10/10
• Aynura (10/5): -
• Alfonc (10/5): -
• Soltani (10/5): - L'emplacement était parfait, l'équipe de réception était parfait et souriant
• Guest (9/5): -
• Albert (10/5): - Todo muy bien el trato especialmente the personal of reception
• Krzysztof (10/5): - Perfect
• Majdi (10/5): Very good hotel - Rooms Ascensior
• Olena (7/5): -
• Rosa (6/5): -
• Antonius (5/5): Turkye hast lost a lot of her glory. - Safe place, pretty good location. Poor, very poor English, even at the reception desk. Very dusty basement room. Complaints are not taken seriously. Breakfast not available.
• sarkar (10/5): -
• Pavel Yurievich (9/5): A wonderful option for a relaxing holiday with a reasonable price - This small, cozy, and quiet hotel is just steps from Taksim Square and Istiklal Avenue. The hotel photos on Booking.com accurately reflect the hotel's reality. The rooms are clean and regularly cleaned. Tea, coffee, and drinking water are always available and replenished as needed or upon request. Ironing facilities, a safe, and a refrigerator are also available. Bathroom amenities are ample and regularly replenished. The shower has a backlit mirror and huge, snow-white, thick, soft towels made of pure cotton. The room features a large bed with a thick orthopedic mattress, moderately thick, soft pillows, clean mattress protectors, and crisp white linens. There's also a table, armchairs, mirrors, nightstands, and blackout curtains. But most importantly, the staff is always ready to help with any question you may have, from organizing your vacation to finding and reserving any products or services. It's worth noting that even room cleaning is only performed after your prior approval. If you've been sleeping all day and then gone out for a walk at night, your room will be cleaned at night to avoid disturbing you. Unlike the central districts of Sultanahmet and Fatih, Taksim offers convenient transportation links to any part of the city and doesn't cause headaches from endless, impassable crowds of tourists. There's plenty of space for strolling, taking photos, and shopping. Exchange rates are quite reasonable, without unnecessary fees or scams. The water pressure can be weak at times, but a simple call to reception will increase the pressure. There's no on-site café or restaurant, but there are plenty of options nearby for every cuisine and price range. While the hotel doesn't offer breakfast, ask the manager and they'll immediately arrange room service for breakfast, lunch, or dinner. All your requests will be taken into account—from the color of napkins, the quality of the cutlery, the flavor of the sauce, and even the shape of the gravy boat.
• Mohamad (6/5): - السعر مقابل الغرفة مقبول الدرج صعب جدا ،اصوات الصادره من السطح و نزلاء الفندق خاصة ليلا، التنظيف ليس كما يجب ، النظافة مقبوله ، الدوش معطل في الحمام يعمل بشكل ضعيف ، تكرر انقطاع المياه ولكن بعد اتصال بالرسيبيشن تعود
• Tejas (1/5): Regrettable - I was dissatisfied with the room and lack of services and checked out after one night only, losing money but I preferred to go elsewhere.
• giulia (7/5): -
• Garrido (8/5): - Todo muy bien Excellent ubicación.
• Виталий (10/5): - Близость расположения от всех достопримечательностей, хорошая цена и отличный персонал. Самое здание и мебель конечно старые, шумоизоляция конечно плохая из за этого. Но за такую цену сойдет
• Okanxyz (10/5): Ein gutes und preiswertes Hotel mit gute Lage - Das Hotel ist sehr zentral gelegen. Es befindet sich in einer Seitenstraße, abseits der Hauptstraße, und ist frei von Autolärm sowie vom Lärm großer Menschenmengen. Zu Fuß ist man in drei Minuten am Taksim Square. Von dort aus kann man durch die historische Stadt laufen (İstiklal Caddesi, Galata Kulesi, Galata Köprüsü, Eminönü, Mısır Çarşısı bis zum Kapalı Çarşı). In Eminönü kann man außerdem eine zweistündige Bosporus-Tour machen. Alles ist gut zu Fuß erreichbar, größtenteils bergab und daher mit gesunden Beinen leicht zu bewältigen. Für den Preis gibt es nichts zu beanstanden.
• ana (8/5): -
• Alom (5/5): - good Hotel and probably 🤍🤍
• Houssa (10/5): - Very clean, accessible to metro istiklal and Taksim square The staff are so kind
• Tinah (8/5): -
• Davide (10/5): - Il servizio è stata una vera sorpresa. La struttura è gestita da dei ragazzi veramente in gamba gentili e sempre disponibili
• Surovitskiy (10/5): Все прошло отлично, очень порадовала регулярная уборка, смена принадлежностей и парни на ресепшене - Персонал Местоположение Соотношение цена - качества
• Engin (8/5): Es war ein sehr angenehmer Aufenthalt. Ruhige zentrale Lage. Sehr freundliches Personal, immer hilfsbereit und Vorort. - Preis und Lage unschlagbar 👍
• Gaia Maria (9/5): - The room was spacious and the staff was amazingly kind and available at any time to help.
• Belal (6/5): -
• Robert (7/5): Good price/quality - It was very well located in Taksim and the staff was friendly and helpful to extend my stay I got the basement room from where all the noise from the street and from the staff can be heard so that woke me up several times
• Nouha (10/5): -
• Ibrahim Alaswad (1/5): - No safety, no respect
• Tetiana (10/5): Рекомендую всем ! - Я останавливалась в Grand Moon Hotel Suites во время поездки в Стамбул, и у меня остались очень приятные впечатления. Отель расположен в отличном месте — рядом площадь Таксим, Истикляль, всё в шаговой доступности. Это очень удобно, когда хочется гулять по городу и быть в центре событий. Номер был чистый, аккуратный, уютный — приятно возвращаться после долгих прогулок по Стамбулу. Уборка хорошая, всё необходимое есть. Отдельно хочу отметить персонал — вежливые, доброжелательные, всегда готовы помочь. Чувствуется забота о гостях. Для меня это был комфортный и спокойный отдых. Если снова буду в Стамбуле, с удовольствием остановлюсь здесь ещё раз 🤍 Такого нет
• Assiya (6/5): -
• Faraz (10/5): Will come again - Its near to the Centre Istiklal street and Galata Tower just few minutes walk. The staff is understanding and always available to help the room was clean and had what i needed. There are local grocery stores next to the hotel.
• Laura (4/5): - We had the basement room and it just did not feel safe. We were very close to the street - could hear everything going on outside even with the window closed, and the key was super flimsy. The room was fine although had a smell of cigarettes. All in all, I did not feel safe staying there so we ended up moving elsewhere.
• Alessandro (10/5): Che receptionist fantastici, troppo bravi! Che bella realtà -
• Abdülkerim (10/5): -
• Thamer (10/5): -
• Evgeny (9/5): - Отель расположен на тихой улице, шума с улицы нет. Всего 8 номеров кажется, по два на этаж. В номере также было тихо. В целом чисто, постельное белье приятное, полотенца чистые. Тапочки, шампунь присутствует. Расположение хорошее - хочешь гуляешь по Стеклянной улице) , хочешь спускаешься вниз на фуникулёре и гуляешь по набережной или 4 остановки на трамвае до Софии. Остановки автобусов с аэропорта недалеко. На фото, если загрузится, вид с террасы номера. Приятно посидеть там) С горячей водой были проблемы, напор слабоват. Душ принять можно как то, но вот большее с трудом. Хорошо бы все же пропылесосить под кроватью) Лестница наверх ну очень крутая, кто с большим чемоданом или больными коленями имейте в виду.

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