Doutonbori Crystal Hotel
Location: Chuo-ku Shimanouchi 2 Chome-9-24, Osaka, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Conveniently located in the heart of Osaka
Modern Amenities and Comfortable Rooms
Doutonbori Crystal Hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a kettle, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests.
Multilingual Staff and 24-Hour Assistance
The hotel boasts a team fluent in English, Indonesian, Japanese, and Chinese, available round the clock at the front desk to assist guests with any inquiries or requests, providing exceptional service and a welcoming atmosphere.
Near Major Attractions and Transportation
Situated close to popular landmarks such as Mitsutera Temple and Glico Man Sign, as well as the bustling Shinsaibashi Shopping Arcade, the hotel's convenient location offers easy access to the city center and Itami Airport.
Experience the best of Osaka at Doutonbori Crystal Hotel - book your stay now!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Non-smoking throughout
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Basic Double Room, Non Smoking
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, electric kettle, and dining table
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Clothes dryer and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Dryer
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Triple Room
3 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, electric kettle, and dining table
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Clothes dryer and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Dryer
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room with Spa Bath
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor, heating as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, an electric kettle, a carpeted floor, heating as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, an electric kettle, a carpeted floor, heating as well as a quiet street view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room with Extra Bed
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, an electric kettle, a carpeted floor, heating as well as a quiet street view. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Eric (10/5): -
- מור שמש (9/5): Highly recommended! - Comfortable room, polite, kind and helpful staff, and great location all around in a great price!
- Anna Laura (7/5): -
- Jake (10/5): -
- mahmoud (10/5): Amazing and comfortable - Really nice and clean Some construction but it’s not their fault.
- InidD (7/5): -
- Jamie (10/5): -
- sarıtaş (8/5): - Tam anlamiyla mukemmeldi Sadece saat 9 da metro calismasi yapiliyor asagisinda rezervasyon yapmadan once bildirebilirler
- Jo (6/5): -
- Mayu (7/5): -
- Ronit (6/5): - big room; Staff in BOTH hotels. We were kindly moved to Doutonbori Crystal Hotel III because when we arrived to our original hotel Doutonbori Crystal Hotel- there was HORRIBLE noise from MAJOR construction adjacent. Staff was very kind to move us!! and I really appreciate that! the neighborhood; We were kindly moved to Doutonbori Crystal Hotel III because when we arrived to our original hotel Doutonbori Crystal Hotel- there was HORRIBLE noise from MAJOR construction adjacent. So the review I gave here is for the hotel we were moved to. Staff was very kind to move us!! and I really appreciate that!
- 蘭 (9/5): -
- Jeremy (8/5): - Le personnel
- Mason (9/5): Clean and simple - Bathroom was easily the biggest we had during our 18 day trip in Japan. It was nice that the shower had a door to close off to the toilet.
Location is pretty good, close to the popular sights and train stations. Beds were comfortable too with convenient light switches at the bed side tables. There was construction happening around the hotel - which we were made aware of - so this did throw off the vibe a little with the constant noise going on. I believe the construction will finish at the end of June though. Windows were thick enough to block a majority of the noise, and the construction did not run through the night.
Walls were a bit mucky with stains and such, but if you don't pay close attention to that stuff it won't bother you.
- Okamura (10/5): -
- Andrea (10/5): -
- Luiz (10/5): -
- Ryan (7/5): Good location and cheap but expected better still. - Great location Walls were peeling off, bath tub falling apart, no kind of view whatsoever, uncomfortable beds.
- Sawsan (10/5): one of the best locations, everything was easy to find, the staff was extra friendly and kind and helpful, the room is v - very easy to go anywhere, everything was near
- Pc (9/5): - Perfect location. Pleasant and helpful staff. Clean Nothing really
- Anna Vila Comas (9/5): muy bien - Muy limpio. El personal estupendo. Un poco caro, antes ofrecian desayuno incluido...ademas el check in a las 15h y el check out a las 10h me parece un poco mal...almenos salir a las 11h...
- Pasqualina (9/5): It was excellent location clean was what we were looking for - Clean N/A
- Teresa (9/5): Japanese luxury accomodation - This was a absolute lovely location, if you are going to stay ensure that you have cash on hand as alot of the restaurants open in the evening if not dinning in are Cash restaurants which was a little issue for us but over all our stay was amazing nothing
- Angelica (6/5): -
- 22fc58f227c171c9247136267c8cc02c (8/5): Super séjour à Osaka! - Personnel, localisation. La chambre mérite un rafraîchissement, l’hôtel a un gros potentiel.
- 7cf5fe5564df73e570f711b41ff4d74c (3/5): Find an alternative to this hotel when you stay in Osaka. - Friendly staff No wifi. No breakfast. Constant construction noise. Smelly side street location.
- 9c030dea8c977195cbd2416f1122b7a9 (8/5): -
- ab9ebf1f28e2734685dfc8487d9732c8 (8/5): - perfecta hubiccion bullicio en la tarde
- 2a104e90316d712b9fedf4df0fd3ab1a (8/5): Buena opción. - Lugar muy limpio, excelente ubicación y personal muy atento y amable.
- 31575a9ea9d8700a687724fd89e936db (9/5): Comfy and convenient - Location & staff were 10/10. Comfy bed and good shower Construction going on outside. Very noisy
- 9be781a6f11572bf10675b2d29d6b914 (8/5): - Great location, clean and friendly staff
- Ana Dolores (7/5): - Lo mejor, la ubicación para moverte andando. Llegamos un poco tarde (noche) para hacer el check in y el personal que nos atendió, era muy poco comunicativo comparado con el personal de otros hoteles. No ofrecían nada para el desayuno. La distribución del cuarto de baño no nos gustó.
Pero todo aceptable.
- Eric (10/5): -
- Juan (10/5): -
- YU-HSUAN (10/5): -
- Daniel (10/5): - Location was good, very close to Dotonbori. Room and toilet was kinda big, looking at the Japaneese standard. During our 4 night stay nobody came to take out the trash. Some coffee machine in lobby would also be apprecciated.
- Laura (7/5): Good location and all we needed - Pretty good location in Osaka. Good sized room and bath Loud construction next door, and the duvet cover kept coming off the duvet.
- Melvin (10/5): Nice and close to main areas - Clean and minimal Hard beds
- Simone (7/5): -
- reyes (6/5): - Localisation Chambre pas super propre
- Aidan (7/5): - Nice room. Decent size. Great location
- Imogen (8/5): Clean, convenient place to stay - I would recommend this hotel to other travelers! - Great location, friendly staff. Very clean, basic rooms. n/a
- Bruno (8/5): -
- mao (5/5): -
- Luke (3/5): - room was not as advertised got given a completely different one with 3 beds crammed inside
- Ibrahim (7/5): - location, friendly staff
they managed to find another room for me as the first one was very noisy
- Jessica (9/5): - Good location, very friendly staff, spacious room for Japan standard, modern TV, and very easy to organise the luggage forwarding service.
- Dwyer (8/5): -
- Jamie (10/5): - Staff were amazing! Very clean and good location
- jiyong (10/5): - 위치 좋고 직원도 친절
체크인 전후로 캐리어 맡길 수 있음 !
- Jakob (10/5): - Sehr gutes Hotel und nettes Personal Nichts
- MARCOS (10/5): -
- Ikbal (9/5): -
- Hiroshi (9/5): 割引されていたら即予約推奨 - お風呂が大きい。
部屋が清潔。
受付は外国人スタッフでしたが、受け応えがしっかりしており疑問点も難なく回答されておりました。 重箱の隅をつつくとしたら、アニメティが少し足りない感じがしました。
- Hein (10/5): - Very good
- RUMI (8/5): -
- Momomodd (9/5): - ห้องมีขนาด 20 ตร.ม. กางกระเป๋าได้ 2 ใบ ห้องน้ำ ห้องอาบน้ำแยกกัน พนักงานให้ความช่วยเหลือดี ฝากกระเป๋าก่อนเช็คอินได้
- Harry (8/5): -
- Julia (6/5): -
- Allison (9/5): We had a great stay here ! - Provided everything we needed and communication was good. Close to the main areas of Dotonbori.
- Joel (8/5): -
- BRUNO (7/5): Não voltaria - A localização Quarto sem janela, com carpete, o vaso sanitário estava vazando, e muito barulho pela manhã
- HyungSeo (8/5): - 위치좋고 친절해요 없음
- Alicia (8/5): Good location, adequate amenities. Clean rooms and friendly staff. - Good location N/A
- Sara (8/5): -
- San San (8/5): - The bolster in thr room. I love it.
- Paige (9/5): -
- Maree (7/5): -
- Antoine (8/5): -
- Mazzola (7/5): -
- Rose Ann (8/5): Clean, Comfortable and Good value for money. - Staff were friendly and also helpful to organise taxis' for us early in the morning of departure.
The hotel and our room was clean and comfortable.
The location of the hotel was quiet, but still in close proximity to the hub of Dotonbori to experience the lively vibe of the city.
We received complimentary bottles of water each day. There were also complimentary bathroom accessories available like toothbrushes, hair brush, razors, etc. Something to be aware of... the price we ended up paying for our stay was a little bit more than what the booking.com price listed. The hotel added an extra 200 JPY for each night... which was only a small amount, but something we weren't aware of and it caught us a little 'off guard' when they presented us with the price to pay on arrival. (We paid in JPY, so there wasn't a 'conversion' rate to consider.) This happened at 2 of the 3 hotels that we booked through Booking.com
- Erdem (7/5): -
- Asma (8/5): -
- Michele (4/5): - Dei call center truffa hanno ottenuto in qualche modo i dati della mia prenotazione e mi hanno contattato su whatsapp per ben 4 volte inviandomi link sospetti facendo pressione temporale e minaccie di cancellazione prenotazione qualora non avessi cliccato sui link nel tempo utile. Questo hotel dovrebbe prestare più attenzione a come conserva i dati dei propri clienti
- Marina (10/5): - Habitació espaiosa i bany diferenciat entre la zona de dutxa/banyera i lavabo. La tassa del lavabo estava calenta.
- Elena (9/5): -
- Tsutomu (7/5): -
- Max (10/5): - Good spacious room with a smart tv. Great location away from the bustle of dotonbori. But close enough to walk. The bed was a double. But felt like 2 singles pushed together.
- Max (10/5): -
- Rahul (10/5): - Location
- Charles (10/5): -
- Emma Ida (9/5): -
- Capri (9/5): - Room was quite a great size considering we had stayed in some super small rooms beforehand. Bathroom was also a great size and the location was in walking distance to the Dotonbori area.
- hung (8/5): - Ok Ok
- LEILANI (10/5): Nice, clean and has more spacious room - Clean, staff friendly No laundry inside the building
- SHOUQ (10/5): - The hotel is very close to dotonbori its very nice and clean and the staff are very nice and friendly
- Nivashan (8/5): -
- Karine (7/5): Good for short stay - Very good location Staff not so friendly which was a surprise after knowing Japanese service level. Room small and without pjs
- Muneer (8/5): Perfect for a few days in Osaka - Clean, simple and great location.
Hotel were really helpful with our lost luggage Quite a basic room but you get what you pay for
- Jane (7/5): - Excellent location and lovely staff.
- Alia (7/5): -
- suzuki (5/5): -
- Torii (7/5): 良かった - そこそこ綺麗 部屋に穴が空いていたりする点
- Agnes (7/5): מלון נחמד עם שירות טוב, אך המיקום מעט מרוחק - אהבנו מאוד את המקום נוח, נקי ומאובזר בכל מה שצריך לשהייה נעימה.
השירות והיחס היו מעל ומעבר, אדיבים וזמינים.
המיקום מעט מרוחק מהאטרקציות המרכזיות, אך עדיין במרחק הליכה של כ־20 דקות, כך שזה לא פגע בחוויה.
בסך הכול חוויה מצוינת ובהחלט מקום שהיינו שמחות לחזור אליו חדר חשוך ללא חלון
- Atsuko (9/5): Very comfortable stay with a clean compact room - The room was totally clean, compact yet well-facilitated. There was an air-purifier. The room cleaning was optional (if you want you have to return the room key to the reception before 11am). The bathtub was pretty big for the size of the room. They provided bath-robes for free at the reception. It was lucky for us to find out that leaving a review online will give us either one free drink or 1hr late check-out. There were many coin laundries and convenience stores within 5 minutes walk. Staffs at the reception was not very good at English sometimes. With a written instruction of hotel rules there was no problem, though. There was only one elevator and no stairs(maybe it's just me who couldn't find another), so we had to wait for 2+minutes whenever going down the building. I confirmed beforehand that our room would have a separate bath and toilet room, but they were not separated actually.
- Pier91N (9/5): - Posizione Niente in particolare
- Branden (10/5): - Everything. Perfect
- Rai (1/5): Nothing to say - Nothing to say Nothing to say
- Ssu Ting (10/5): -
- Isaiah (9/5): Clean and quiet hotel in a great location with exceptional staff. Would stay again. - The staff was amazing and friendly. The restroom and wet room had a ton of space and combined, they were almost the same size as the bedroom. The bedroom is a little small, especially for 2 people with 2 full size suitcases but that’s pretty standard for Japan. We made it work.
Photos