Hotel Indigo Shanghai Jing'An by IHG

Location: No. 28 Yutong Road, Jingan District, Shanghai, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Heated pool
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• 2 King Beds 2 Bedroom Suite

  2 King Beds

  1270-sq-foot room with city views

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Suite, 1 King Bed

  1 King Bed

  678-sq-foot room with city views

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - LCD television

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

  Practical - Playpen, safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Room and bed type depend on availability check-in
  • In-room playpen
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Premium King Room

  Located at floor 3-11, this room has a LCD TV and a capsule machine. The bathroom comes with separated shower and bathtub. The first round of mini-bar is free of charge.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• King Suite

  This suite has a living room and a bedroom, providing a LCD TV and a capsule machine. The bathroom comes with separated shower and bathtub. Branded shower product and hairdryer are provided. Guests are entitled with Indigo executive floor benefit. The first round of mini-bar is free of charge.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Twin Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Premium Twin Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard King Room

  This room has a LCD TV and a capsule machine. The bathroom comes with separated shower and bathtub. The first round of mini-bar is free of charge.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Premium King Room with City View

  This room has a LCD TV and a capsule machine. The bathroom comes with separated shower and bathtub. The first round of mini-bar is free of charge.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Bo Jian (10/5): 很棒！很不错的入住体验！住的很舒适，都不想退房了嘻嘻嘻嘻嘻 - 整体都很不错，包括环境、卫生、设施，所有员工的服务态度都很好，很喜欢这里！感谢Chris李和lucky对我在住期间的帮助与关怀
• 赵 (10/5): - 整体服务非常好，房间也很大。特别是从门童到入住整个流程非常流畅和迅速，礼宾小哥行拉门到拿行李都很主动非常好！前台Joy和Betty小姐姐也很热情，非常有感染力！推荐推荐
• Laith (5/5): Dissapointing, not close to 5 star experience - A lot of space in the room WiFi was terrible in room, couldn’t access fridge either as cupboard was jammed
• 钧 (10/5): 前台服务最好 - 酒店服务很好，卫生干净。前台员工Chris和Kevin为客考虑周到。 都挺好
• John (10/5): Enjoyable - Great hotel, very clean and comfortable. Would recommend.
• wi_marn (10/5): -
• Mohammad (10/5): EXCEPTIONAL. WILL COME BACK AGAIN. - Very trendy place, very pleasant, very helpful front desk especially Miss Lucky Fang who is kind enough to upgrade our room.
• Chen (10/5): 非常方便热情 - 前台CoCo和lucky服务很热情，房间很大设施也还行，靠近上海站出行比较方便，总体还是可以的。 无
• Michiel (7/5): Dit hotel staat tussen kantoren geen fijne plek. - Ruime luxe kamer met aardig en behulpzaam personeel en mooie spa. De locate en vibe. Als je binnen loopt voelt het alsof je in een enorme grote lege hal aankomt niet echt sfeervol, geen gezellige bar.
• Margarita (8/5): - 地點超好，在蘇州河畔，離市區也近 餐廳待改進，咖啡不好喝，機器老是沒咖啡味，餐點也稱不上美味。
• Yue (10/5): -
• Wolfgang (9/5): - Das Frühstücksbuffet war perfekt.
• Michail (7/5): Good location and facilities. Inconvenience during check-in and some misunderstanding. - The location is great, it is located in a fairly quiet area but in the center of the city. Also, the hotel was clean and the facilities did not disappoint. Our room was not ready for check in at the appropriate hour and there was delay on the delay on the delay. They told us that they will give us food for the inconvenience but they only brought few fruits for three people. I believe they could have handled the situation better.
• Ying (9/5): Nice hotel overall - 1. Stylish and modern design — the rooms are spacious, and having a 58m² room with a large bathtub is quite special for Shanghai. 2. Comfortable bed, shower, and bathroom. 3. Great breakfast selection — everything was delicious, and the live cooking stations were a nice touch. 4. Very friendly staff at the breakfast restaurant, and a special mention to the night shift receptionist on April 20–21. 5. Excellent location, with convenience stores just downstairs and many restaurants and cafés nearby. 1. The lobby is a bit too dark. 2. Too few reception counters — one is reserved for concierge — which makes it difficult to manage check-in and check-out during peak hours. There’s no one organizing the queue, so guests often end up waiting a long time. Staff simply serve whoever is in front of them, regardless of who arrived first, leading to a chaotic and disorganized situation. This reflects a lack of management, not individual staff fault. 3. The service center staff should be more familiar with hotel procedures/product knowledge. We called a few times with simple questions and they were unable to answer. For example, when we asked if we could order a quick breakfast to the room (as our breakfast was included), the operator had to forward the call to reception, which resulted in another long wait. Basic inquiries like this should be handled directly by the service center to reduce the burden on the already overwhelmed reception team.
• Ying (7/5): Good -
• Jason (10/5): Exceptional -
• Jie (10/5): Excellent stay - Excellent hotel and staff.
• Holly (8/5): Comfortable but missing Vibe - The lobby and the bar are a bit disappointing when you have worked all day and just want a place to chill. However, the room was great and very comfortable. I don’t know that I would book again because I do like a good vibe when you arrive and somewhere to unwind. It is in a more business area.
• Kun (1/5): Bad -
• Denny (8/5): Very good -
• Alexander (10/5): Exceptional -
• Luke (1/5): No view, no clean, no professional front service, third rate Breakfast -
• Leda (9/5): Superb -
• Khoa (8/5): Very good -
• Chun (6/5): Pleasant -
• Xiaoliang (9/5): Superb -
• Wei (8/5): It’s a nice chain hotel with spacious room space and staffs are really friendly. Especially Xavier and Karley helped a l - Nice lobby with pleasant smell
• Abeer (10/5): Exceptional - The hotel staff is very supportive when you need any help. The amenities are extremely clean and room service do a good job of cleaning up your room. Nothing to complain about but if I had it to, it would be the lack of muslim friendly options for breakfast.
• Thanawat (8/5): Very good -
• Peck (9/5): Enjoyable stay at top notch property with superlative customer service - Rooms are huge very unlike typical Indigo properties. Feels like a suite with spacious bathrooms and a sizable sofa about 1.5 body length. The study table is a good size and ideal for getting some work done. Equipped with coffee machine and tea making facilities. Front office manager Xavier goes way beyond his duty to ensure you know your way around the property. He also helped me obtain cash from the convenience store when I had problems using the Didi app to get my airport taxi. Amiable and helpful at all times he is indeed an asset to the hotel. Great job Xavier! 黎敏真棒👍 Nothing
• Lorraine (9/5): Great and comfortable - Services are excellent
• Ersin (10/5): Imazing - Super service thanks for all staff,especially Mr Xavier for his warmly hospitality.
• Swee (9/5): Room is clean and spacious. The staff are very helpful and attentive . Will stay again in next trip - Overall everything is good. It would be good if the staff can read/speak simple english.
• Nove (7/5): Spacious room. Overall a good stay - The rooms are very big n comfy, staff was friendly and helpful. Minimal amenities, room is a bit tired, items in bathroom need to be fixed, shower bench, taps etc. WiFi was super slow.
• Yi (7/5): Good - The shower was broken and the room smell cigarette even I requested for a non-smoking room
• Paul (7/5): Great hotel, low level of english - Rooms are comfortable, decoration is good, breakfast is great Staff doesn't speak english. I had problems with my payment card when arriving. It was extremely difficult to communicate with the staff to find a solution. When I left, same problem with the manager, who did not understand my requests and got me to pay with my personal card when I had actually asked him to reimburse me so that I could pay with my professional card.
• Lin (10/5): - New hotel large room very nice but no MRT and less choices of restaurants
• Aw Chye (6/5): - Shower fittings not working well. Room is non smoking but have cigarette smell. Service staffs slow and not very friendly.
• Navin (10/5): Exceptional -
• Feiluola (10/5): Everything was 10 out of 10, I highly recommend. - Great facilities, the hotel is arty and modern, the room I booked was spacious and the service was great! Very clean room and comfortable bed. The location of the hotel is great. Nothing
• Zhichao (5/5): Passable -
• SUN (10/5): I love the hotel, would like to stay again - The hotel feels very new, the room is spacious and clean.
• David (8/5): Washlet needed fixed - The washlet was not working and even after changed batteries still not normal functioning for room 1086
• Verified traveler (4/5): - Service is poor from front desk to room clean staffs.
• Pauline (8/5): Convenient and nice hotel, will introduce to my friends! - Room quite big and nice No water at the swimming pool
• Charlie (8/5): Hotel did not meet the description. - For some reason, there was no swimming pool. They told us we had to walk all the way over to the Intercontinental, even though it's under the same group but made it very inconvenience. I didn't expect that. My daughter was very disappointed.
• LeNisha (6/5): - Check-in process was not smooth. My room wasn’t ready and I had to wait over 40 minutes. I wasn’t told my room was ready. I had to check at front desk after I waited over 30 minutes. Then they confused my name with another reservation. Because of the confusion and long wait my room was upgraded. The room was spacious and nice but the coffee maker didn’t work. Overall my stay was decent but there is room for improvement considering how expensive the rooms are.
• albert (6/5): Room review - Room is clean and cozy. The bath tub setting is a little bit wired without door closure and direct connect to bedroom. Other than that everything is fine.
• Lijen (9/5): Great Location, nice modern rooms, and a great hub for your Shanghai visit. - The location was excellent. It is considered to be in the centrally located Jingan Area, but not right smack in the middle so as to be too busy and noisy. The hotel was just completed a few years ago and so the rooms are still very new. The room are large and comfy. It is situated in a newly developed commercial district sitting up against the Suzhou River so rooms situated higher should be able to to enjoy nice river views as well as views of the Bund. It is only a few minutes walk to the Hanzhong Road subway station with lines 1/12/13 so access to other areas of Shanghai is a breeze. The Shanghai Railway station is also just a stone's throw away so you can go on a day trip to neighboring areas such as Suzhou and Hangzhou. The only thing that was a slight negative was the pool in the basement was not up and running. But that was remedied by having access to pool at the Intercontinental which was just next door.
• Maxim (10/5): Exceptional -
• Lousiana (6/5): Apart from the absence of front desk staff when we check out. In generally the hotele is good - N/A The pillow is too soft and the room temperature is too high
• JIEKUN (10/5): Good Job - very nice place with excellent service. Spectacular experience
• Verified traveler (10/5): Free room upgrade - Free room upgrade, awesome!
• Verified traveler (10/5): - 房間乾淨整潔。酒店環境舒適。員工都是年輕人，好有朝氣的一間設計感極強的酒店。環境安靜，離地鐵站走路10分鐘左右，四周是辦公室區域，晚上非常安靜。不過都感覺安全，雖然10分鐘有點遠，不過緣路會經過很多特色咖啡廳都是一個意外驚喜。不過就是不明白點解日日9點就會按房鐘叫收洗衣，我們都還在睡覺，真是好困擾。
• Verified traveler (10/5): - 我們入住豪華客房，房間超級大，房間質素比我們想像中還要高級很多。非常滿意的一次住宿。 早餐很好看，但味道只是一般，地點也不是十分方便。
• Lia (10/5): Comfortable stay at Indigo. - Very modern design hotel and friendly staff.
• Verified traveler (10/5): - The hotel is very clean & good. Location is very convenient too.
• Ken (10/5): - Value for money. Stylish hotel with nice gym. However, not every taxi driver knows the location
• Verified traveler (10/5): - the deluxe room was just so nice. We really loved the bathroom and hot tub. The staff also all spoke english and were very helpful. one of the difficult things in the room were having to find out which switch was for which light. It'd be nice if they had a universal remote or control system for that.
• LAN-TING (10/5): Sweet hotel - The weather was so cold, and the air condition of the room was set up at 19-21 degrees, the hotel arranged us an extra heater; it made us feel like home
• Chun Wei (10/5): 很值得再入住 - 從checkin開始，大廳很書是很棒，服務人員都很親切，房間很舒適，整理得也非常乾淨，可以很放鬆，頂樓的酒吧可以選擇的飲料種類有點少，可以改進。

Photos