Fuente Mayor Hotel Ciudad de Mendoza
Location: Espejo 565, Mendoza, Mendoza, 5500, Mendoza, AR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities and Features
Indulge in the outdoor pool and fitness center, or relax at the picnic area. Enjoy complimentary Wi-Fi and concierge services at your convenience.
Dining Options and Breakfast
Savor delicious options at the coffee shop/cafe and make use of room service. Don't miss the daily complimentary buffet breakfast to kickstart your day.
Luxurious Accommodations and Nearby Attractions
Unwind in one of the 56 rooms with premium bedding and minibars. Explore nearby attractions like Teatro Independencia and Regency Casino just steps away.
Immerse yourself in the heart of Mendoza at Fuente Mayor Hotel Ciudad de Mendoza - the ideal destination for a memorable stay.
Important Information
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Picnic area
- Fitness facilities
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Parking (limited spaces)
- Self parking (surcharge)
- Free buffet breakfast
- Banquet hall
- Reception hall
- Covered parking
- Secured parking
- Garage
- Casino nearby
- Health or beauty spa nearby
- Coworking spaces
- Well-lit path to entrance
Rooms Available
-
Family Quadruple Room
1 Queen Bed and 2 Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Private bathroom
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Bathroom emergency pull cord
-
Classic Double Room
1 Queen Bed OR 2 Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Private bathroom
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom emergency pull cord
-
Business Studio Suite
1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Private bathroom
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Bathroom emergency pull cord
-
Deluxe Quadruple Room
1 Queen Bed and 2 Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Private bathroom
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom emergency pull cord
-
Grand Studio Suite
1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Private bathroom
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Bathroom emergency pull cord
Guest Reviews
- Johans (8/5): - Great place, I love Mendoza, I may move from Colombia to here
- Jorge Alan (10/5): - Excelente ubicación, habitación muy amplia y bastante cómoda, el único detalle es que se escuchaba el desagüe del piso de arriba pero lo compensa la atención del personal de cocina y de recepción, un excelente trato
- MAURICIO (10/5): - Beautiful city, great location
- maria jose (4/5): - Llegué dos horas antes del horario de check-in por un viaje de trabajo y no mostraron ninguna intención de agilizar el ingreso. Recién pude ocupar la habitación por la noche. La habitación resultó muy básica y pequeña, con almohadas incómodas - las alfombras de los corridors sucias. Solo volvería a elegir este hotel por la comodidad de su ubicación cercana an mis compromisos laborales.
- Federico (10/5): - Der Service, Super!
- Luis Carlos Tavares (8/5): Ótima localização com café da manha básico - a localização é o ponto forte deste hotel. Localizado próximos a bons restaurantes, adegas, e das praças da independência, praça chile e italia. Proximo a mercados e farmácias. Os funcionários são atenciosos e solícitos, à exceção uma recepcionista no período da manha que sempre deixa faltar um sorriso no rosto. nosso quarto tivemos o inconveniente que a água do chiveiro escorria para o piso do banheiro, por falta de box ap104. Café da manha poderia ser melhor, é bem basico.
- roberto (8/5): - Perfecto
- Grisselle (10/5): - Personal amable
- Thiago (6/5): - Hotel muito bem localizado, fácil acesso, tem tudo próximo, café da manhã ok, quarto espaçoso, ótimo custo benefício!
- Vianey (10/5): - All Good!
- Marcela (10/5): Estadia maravilhosa - Nossa estadia foi maravilhosa! A localização do hotel é a melhor possível, o quarto é muito confortável e o atendimento é excelente!
- jose (8/5): - Great location
- Christian (6/5): - Pouco isolamento acústico , chuveiro não funcionou na temperatura quente em uma das manhãs . Café com falta de produtos
- Kátia (8/5): Agradável - O hotel estava muito limpo e super bem localizado. Tivemos um pequeno problema nos primeiros 2 dias, pois nosso quarto estava no primeiro andar, bem próximo da recepção e ouvíamos muito barulhos do telefone da recepção tocando várias vezes durante a madrugada. No segundo dia queixei para a recepção e ele diminuiu o som do telefone o que já resolveu o problema. Café da manhã excelente. Amei tudo!!
- Mónica (10/5): Buena estadía - Excelente ubicación, muy buena atención, u parking en las instalaciones lo que lo hace muy cómodo
- Rodrigo (2/5): - Não tivemos uma boa experiência neste Hotel. Durante as noites, os celulares dos atendentes tocaram a noite inteira e como estávamos no primeiro andar, era impossível dormir. Ao reclamar, o atendente diz que era o celular do Hotel e que não poderia desligar, mas pedi apenas para diminuir o volume. Quanto às camas, juntaram duas camas de solteiro, já antigas, muito moles e na junção das duas camas sentíamos aquela parte dura da madeira. Banheiro ruim, meio box, chuveiro baixo demais, colado na parede, impossível tomar um bom banho. O café da manhã muito bom, excelente.
- Luis (8/5): - Muy buen hotel
- Antonio (8/5): Boa - Hotel bem localizado, com boca estrutura, quarto básico, mas atende bem. Café da manhã sofrível
- Cesar (10/5): - Good, clean, friendly staff, centric
- Andrea (10/5): - Todo execelente!
- Lora (4/5): Rooms are not clean - We arrived to our room and noticed first thing there was blood on the sheets. We went to the reception and they switched our rooms. No apology or anything. The next room smelled like sewage the entire stay and we had to keep the fan open throughout our stay to be able to breath in there. The rooms are poorly maintained. The rest of the hotel amenities were fine. We would not recommend.
- Arshiley (10/5): - Estuvo bueno, limpio y silencioso
- Richardson (6/5): Razoável. SEM GARAGEM. - Foi razoável. O hotel anuncia ter garagem, mas conseguir uma apenas depois de muita discussão. Deveriam excluir o estacionamento das características do hotel.
- Diego (10/5): - Everything was perfect! Huge shoutout to Gabriel in front desk, who was a great host!
- Verified traveler (6/5): Needs maintenance - Nice lobby. The room neglected, old, uncomfortable bed. The front desk girl was heavy, but the night boy was very friendly with all the guests, always seeing how to help.
- Jorge (10/5): - Ok
- Gerardo F (6/5): La diferencia la hace el personal - El cuarto tenía un olor a caño que por más cloro que usaron no se quitó. Sin embargo hay que decir que el personal del hotel hizo todo para que nuestra estancia fuera muy buena. Ojalá resuelvan lo del mal olor
- Clifford (10/5): - Very nice hotel, centrally located
- Joseph (10/5): - Great central location, easy and safe to walk around. Near great restaurants, night life, museums and parks. Rooms and hotel were kept very clean, beds were comfortable and staff friendly and helpful. Pool and area kept clean and was very refreshing on a hot day.
- Joseph (10/5): - Very quiet place, clean and great service and breakfast
- Carliane (10/5): - A localização do hotel é excepcional, fu amos perto de pracas e otimos restaurantes. Fizemos tudo a pé. O café era muito bom para o padrão argentino. Eu tenho restrição ao gluten e todos os dias tinha opções pra mim. O quarto limpo, roupas de cama de qualidade. Adoramos. Certamente voltaremos.
- Maria (10/5): - Our stay at this hotel was excellent, staff had an excellent customer service, Elizabeth oriented us very nicely. Matias helped us with the AC at the room and took action immediately. We arrived at Christmas Eve and everything closed in the afternoon and on Christmas Day almost everything was closed. Breakfast was good . But I recommend this hotel.
- Fernando (8/5): - El hotel en general es de buena calidad para la categoria que que es. Sin embargo pienso que poddria ser mucho mejor considrando los hoteles que lo rodean
- Alan (10/5): - Located in centro mendoza. Close to the park and many great dining options
- Luke (10/5): - The location is great, very walkable to lots of restaurants and is right next to a very nice little park. They also held on to my luggage for me when i arrived early in the morning. Definitely recommend.
- Martin (6/5): - The housekeeping and front desk service was absolutely terrible! Rooms were cleaned daily but they failed to provide toilet paper annd despite asking several times with the housekeeping staff and front desk to bring some it never arrived, they also did not provide more soap or shampoo, again despite asking for more. Overall an ok hotel (being kind). The room was nice and it has a nice although small pool area.
- Verified traveler (6/5): Hospedagem razoável - Estadia razoável, funcionários atenciosos, mas o café da manhã: uma lástima, poucas opções que se repetiam todos os dias. Foram 5 dias comendo pão e tomando suco de laranja basicamente.
- REGINA L C (10/5): Volto com certeza! - Adorei a estadia, otima localização para o custo beneficio e excelente atendimento
- MARTHA (6/5): - Nos encantó el servicio del personal, pero el hotel está terriblemente mal cuidado y la habitación que nos dieron tenía dañado el extractor de olor y sonaba fuerte y no nos dejaba descansa. Adicional el olor que expide todos los pasillos y habitaciones es desagradable y pestilente.
- Camila (4/5): Tem outras opções com mesmo valor e melhores - Não me pega mais. No dia que chegamos pedimos mudança de quarto, de preferência para um andar mais alto por dois motivos: 1) barulho: barulho da rua (acústica ruim) e um barulho constante que parece de gerador, algo assim que incomoda bastante. Principalmente quem sofre de insônia. 2) cheiro de esgoto absurdo. Quando vc entra no quarto já senti. Descobrimos um ralo grande embaixo do lixo do banheiro e o cheiro vem dali. Da pra ver a água, esgoto nitidamente quando olha joguei vários vidrinhos de shampoo pra ver se amenizava. A pessoa da recepção não gostou do meu pedido de mudança, disse que o hotel estava cheio. Falei que não tinha problema poderia mudar no outro dia (domingo) pois ainda ficávamos até sexta. Não tivemos nenhum retorno, toda vez que entrava e saia olhava pra cara do funcionário e ele d cara feia pq sabia o que eu estava esperando. Na reserva está uma cama queem. O que recebemos foram 2 camas de solteiro juntas, com um buraco no meio e um pillow top fininho pra “disfarçar”. Qualidade da cama bem ruim. Não é o que parece mas fotos, infelizmente. O que o hotel tem de bom é o café da manhã, localização e cortesia dos funcionários da cozinha.
- Priscilla (8/5): - O hotel é bem localizado. O quarto é confortável e espaçoso. Bom custo benefício.
- Maria Goretti (4/5): - O café do hotel precisa melhorar muito! Poucos itens, sem opção mesmo
- LILIA (10/5): Localização - O quarto estava quente e não havia regulagem do ar condicionado, reclamei mas eles disseram que no inverno o ar condicionado não poderia mexer na regulagem da temperatura. Senti calor todas as noites e tive que abrir a janela.
- Eliseu Augusto (8/5): - Boa estadia. Hotel bem localizado com bom atendimento pessoal. Ponto fraco, café da manhã.
- Marco Aurelio (6/5): - Quarto estava sujo, principalmente o chao e banheiros , cage da manhã bem fraco!
- Alexandre (4/5): - Péssimo cafe da manha , poucas opões disponíveis, faltava tudo todos os dias. Atendimento da recepcao ok Atendimento cozinha pior possível. Localização maravilhosa.
- Amy L (10/5): - Nice, centrally located.
- Emerson (6/5): Bom hotel, bons preços, mas precisa melhoras - Atendimento bom, limpeza também. Porém o colchão e travesseiros eram muito ruins. O café da manhã é bom, mas o café é péssimo. Não conseguimos tomar.
- GUSTAVO (8/5): Perto de restaurantes - Hotel limpo, cama excelente e bem localizado, indo para restaurantes a pé, questão de 2 quadras. Negativo: no banheiro não tinha box, apenas uma divisória então molhava todo o banheiro após o banho. Ar condicionado não era muito bom mas como estava frio, abrimos a janela.
- Michael (8/5): - Good hotel, very convenient for the city. Staff very helpful.
- Gabriel (10/5): Bom custo-benefício - O hotel está muito bem localizado no centro turístico de Mendoza, possui bom café da manhã, com instalações que atendem as necessidades básicas. O atendimento é facilitado e prático. O ponto baixo é a ausência de porta no box de banho porque deixa o chão do banheiro molhado.
- Bj (10/5): - Súper y buena atención, muchos lugares en los alrededores para comer y pasarla bien
- Ana Clara (8/5): - H
- Luis (8/5): - We found some details in the room, the refrigerator was empty, plug far from the desk and had no extension so I had to move the desk, there was no floor towel, some loose items in the bathroom, indicators of lack of maintenance of some elements. The hotel looks remodeled, new elements, good cleanliness and facilities. Good location and people very friendly and willing to help.
- Nelson (8/5): Great hotel but needs to update it's rooms. - Great hotel! The staff is very helpful and friendly too. The room needs urgent update: No smart TV, the soap dish and toilet paper holder kept falling on the floor, the soap was horrible and the towels very old and sometimes stained and ripped. Other then that my experience was good.
- Guillermo (10/5): Todo muy bien - Muy bien ubicado. Todo bien
- Marcello (6/5): - Bom hotel pra quem procura um lugar confortável para dormir, mas que vá passar o dia na rua .
- Ariel (6/5): - Notbenought staff, rooms too small. Very poor service
- Marcelo (10/5): Ótimo Holtel - Ótimo!
- Hiroshi (6/5): - 中心地にあって便利
- Hiroshi (8/5): - It is in the center of the city so good access to places and restaurants.
- Christopher (10/5): Most bang for your buck! - The staff was excellent! Super helpful and very patient with us (we do not speak Spanish very well - thankfully, they do!). And you can't beat the location! Right in the heart of the city center. Everything you could want to see or do is minutes away. And all the best restaurants are close. Highly recommend. I would stay here again!
- Cesar (8/5): - First 2 days front desk was great. At check out it seems the person at front desk was overwhelmed. I can understand that but would have appreciated a little bit of friendliness.
- Natalie (8/5): - Good hotel for the price! Cleanliness could be slightly improved but felt safe and staff was nice.
- Ellen (8/5): Rigtig god placering - Super fint hotel, sødt og larges personale, lod alle bruge poolen til sent og alt okay med at drikke og spise eget medbragt ved pool område. Ligger rigtig godt i forhold til seværdigheder, plazaer og shopping. Værelse fint og rummeligt med varmt vand i hanen og fint lille køleskab til vand (ingen minibar) Morgenmaden er helt simpel.
- Laila (6/5): - Habitaciones extremadamente pequeñas, solo lo basico para pasar la noche
- Juan Lorenzo (2/5): - Está sucio, las toallas muy usadas y mal mal aspecto…
- María (8/5): - La atención del personal muy amable. El hotel se encuentra en sector tranquilo y cerca de restaurante y tiendas
- MGRichter (4/5): New hotel policies and management affects the consumer - Hotel Fuente Mayor Centro, under new management, implemented new policies that affected our reservations oat their city center location. We booked two rooms through booking.com and reconfirmed the reservations directly with the hotel. Nevertheless, the hotel new manager informed us that due to booking issues, our reservations were moved to their new property at the bus terminal peripheral area, or we can cancel the reservations without penalties. Stranded and dissatisfied we had no choice but to compromise and spent the first night at the noisy busy terminal area and return to the center for the following two nights. Sadly, under new leadership, Fuente Mayor no longer provides superior service, cleanness and comfort declined too. However, I acknowledge the front desk and buffet personnel for their good service, I cannot say the same for the housekeeping staff.
- Inspire48867 (10/5): Overall very nice hotel - Hotel was in a nice central location and staff were pleasant. Most helpful was Gonzale Seqouvia at the front desk who assisted us with booking and giving helpful advice around the area. Gonzale deserves the 5 STAR rating!!
- Verified traveler (8/5): Not as good as expected - Breakfast wasn’t as good as we’d expected and several things were broken in the bathroom. Also, in a room next to the stairs was noisy.
- Sima (10/5): - In the Center of Mendoza
- Mikos8 (4/5): Duped seasoned traveler - Very poor customer service. Zero response to messages sent prior to arrival. Promised bottle of wine was simply a promise broken. Rooms EXCEEDINGLY small. WAY better options for the prices they charge. Breakfast is ok but to serve Nescafé as coffee is a stretch.
- Derek (6/5): Sufficient, but not particularly clean - Service at the front desk varied significantly; one person was very friendly, the woman when we arrived for check in was not. The main issue was with the floors for the room; they were disgusting. All hard floors and obviously not cleaned with any frequency. The amount of dirt on my feet was nasty after walking around in the room. Also, the items in the fridge aren’t free, but I didn’t see that posted anywhere in the room - let alone the prices. Next time I’d pay a little more to stay somewhere a bit nicer.
- Matthew (2/5): - Loved the location. Hotel lobby smelled terrible... like car air freshener and the rooms werent clean at all (stepped on a toenail, sticky bathroom floors, no covers on the duvet, someone else's hair in the linen, dirty towels). Made me appreciate every other hotel/airbnb on this trip around Argentina.
- Amalia (8/5): - Good location, parking near
- Brian (8/5): - We had largely pleasant stay. The breakfast was very good and although you were asked to book in for a 45 minute time slot, the staff still had difficulty keeping the buffet supplied. That meant that you could arrive and find there were no cleared tables nor was there food available if you didn't want something sweet. The swimming pool area was very nice and there were tables outside there where you could eat if the weather was pleasant. The staff spoke English and were helpful. The location is very good for walking and also is right close to the ticket office for the hop on hop off bus. If you have cash buy your tickets there. For us the major downside was that we had specifically chosen the 'Pay the Hotel' option in Expedia when we booked only to discover that our credit card had been charged as soon as we booked. When we went down to pay the night before we were leaving (we had a early morning flight) we were told what had happened. We showed them the reservation booking that clearly said we were to pay at the hotel and they acknowledged that it was their mistake however, for reasons that we cannot understand it was apparently simply impossible for them to reverse the charges and let us pay in cash. This effectively doubled our cost of the stay because of the exchange rate system in Argentina. We contacted Expedia and they were NO help and their site still says you can pay at the hotel. Buyer Beware. Two bottles of wine were not sufficient compensation for this mistake.
- JOE (10/5): - Excellent breakfast and location. Had great help at the desk and we needed it because our Spanish is muy mal
- dancinggoats (6/5): Great location, horrible bed - We could not have asked for a better location with tons of superb bars and restaurants within easy walking distance. Front desk was always very helpful and able to help with both English and Portuguese. Easy parking beneath the hotel if you rent a car. Breakfast was good but a bit limited. Room was ok—hadn’t been swept clean in a while with lots of dust bunnies. Shower was amazing—large rain head with plenty of pressure and really hot water. Bed was horrible—painful to sleep in, tossed and turned constantly trying to find some kind of comfortable position. Bad pillow didn’t help. Both my wife and I were uncomfortable so made for really tough nights. There are other quality hotels nearby—would probably choose one of them if/when we return to Mendoza.
- pdfleming (10/5): lovely hotel in downtown Mendoza - The rooms are small by USA standards, but clean and comfy. Breakfast was very nice and the staff very helpful. Definitely good value and we would stay here again. Rain head was the only shower head in the shower.
- Verified traveler (10/5): - Great location - friendly reception staff. English speaking staff. Good choice breakfast.
- RCMV (8/5): Raindrops - Mostly positive feelings about the hotel; friendly and efficient reception staff. Clean room with efficient air conditioning. Only one hiccup: a midnight storm that resulted in rain pouring through the ceiling of my room - the hotel is fairly new and this storm might have exposed a roof drain that was never correctly tied in. When this happened around 2am, I walked down to reception. They didn't seem too bothered by it and offered me a stack of towels (which I deployed underneath the streams of water emerging from the ceiling). Thought they might have offered to help? They vacuumed the carpet outside the room the next morning and I returned the waterlogged towels. Breakfast was lovely. Pool is fairly represented in the photos on line; it's small. Water was cooler than I expected given the 95F day time temperatures.
- Francisco (10/5): Great hotel in city center - Well located hotel with a pool and very comfortable. Amazing service from reception team
- Rakesh (10/5): - Hotel was clean, they have a small but cute pool where you can hang after a hot day.
- Verified traveler (10/5): - The staff and the location were fantastic. Especially the tall guy at the front desk!!
- Tati (8/5): - New fantastic property in the very heart of Mendoza, next to Independence Square and the theater. Very comfortable rooms, nice pool, amazing stuff - professional, helpful, very friendly, all the front desk team was amazing. The only disappointing element was the housekeeping, and we read complaints in guests reviews before we booked this hotel but didnt listen. Cleaners dont come unless you ask to clean your room. The day they did clean they left dirty towels in the middle of the room and didnt clean bathroom floor which we found full of hair. They also vacuum the premises next to breakfast area while the breakfast is on so we have to smell the carpet dust. Also cleaners are very noisy on the floors, in the corridors. Its a real shame because otherwise the hotel is so amazing. Just needs to train housekeeping staff on hotel cleaning procedures.
- Verified traveler (8/5): - Housekeeping staff needs more training. We stayed 4 nights but only requested the room be cleaned 2 times. On both occasions the used towels were removed but no fresh towels replaced them. When we went to bed the last night we discovered the top sheet on the bed was not there. Only the heavy comforter was present. We were too tired at 11pm to request the sheet and were forced to crank up the AC to be comfortable as the weather was warm and just the sheet would have done the job. Breakfast does not start until 7am.
- Erika A (10/5): Great hotel, excellent location - Excellent location--the hotel is right off of Plaza Independencia, near many bars and restaurants, and lots of shopping and nightlife. The hotel is in great condition, very clean, with a lot of amenities (pool, gym). The breakfast that is included is ok, nothing exceptional. The pillows on the bed were also uncomfortable. Overall though, a great place to stay, definitely worth the price.
- Verified traveler (8/5): - A nice, small hotel in Mendoza that's located very close to most restaurants and well-known areas around the city. Rooms are comfortable and feel modern. My wife, whose passport was stolen the night prior, just had an issue with the service at the front desk during checkin. It was a bit disappointing that she was looked at with skepticism rather than with empathy when she told them our issue.
- Tasha (8/5): - Fantastic location, with an adequate free breakfast. Front desk was a bit unorganized & slow & rooms were a bit loud. No sound proofing around single pane windows in the city centre made for a disrupted sleep.
- Verified traveler (8/5): - Great location, near the plaza de independencia and the other plazas surrounding it. Many good restaurants as well.
- Verified traveler (10/5): - Staff were lovely and helpful, location is very central close to many good restaurants and start points for tours and the hotel itself was very clean
- KCops79 (6/5): - I wouldn’t recommend this hotel to a friend and won’t stay there again. Small things like the size of the room, room service (we ran out of the toilet paper the day before departure, asked for a roll, but never got it) & a few other hiccups ruined overall impression. Oh, and they don’t have 24 hour airport shuttle service as advertised on Expedia.
- Jackie (10/5): - We enjoyed Mendoza so much we extended our stay at Fuentes twice and the staff were very helpful with that
- Vance (8/5): - Great location with very clean rooms! The rooms lacked amenities such as a soap dish and body lotion, as well as facial tissue and other toiletries. Also, the shower did not have a place to put toiletries if you brought your own. Additional pillows would be nice - to providenonly two standard pillows for a full bed is not ideal. Also the hallways need to the lighted better - they are way too dim for guests to be walking. The free breakfast in the AM was delicious and provided the necessities to start your day off right! The mini gym could use some work - more free weights and a bench would improve it greatly. The staff was friendly for the most part. Overall a nice hotel that only needs slight improvements to make it great!
- Verified traveler (10/5): - Staff was wonderful, especially Belen at front desk who went the extra mile to help us out. Hrest location & excellent breakfast. Would definitely stay again should we get back to Mendoza.
- Verified traveler (10/5): - The staff was excellent: patient, helpful, and friendly. The breakfast was full of choices....really good, hot scrambled! The location is super....close to activities but quiet. We were very happy with this choice.
- Anonymous (6/5): - It’s newly remodeled but still in the process of falling apart. One elevator appeared to not be functioning properly and had to be shut down over night leaving one tiny elevator for three floors. I arrived at 5pm and had to wait 45 minutes for my room. For the price there are many other options
- Verified traveler (10/5): - Excellent service and staff , great location, walking distance to variety of places,
- Verified traveler (8/5): - Good clean hotel , nice staff , good location , good brake fast
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