Hyatt Regency Miami
Location: 400 Se 2nd Ave, Miami, Florida, 33131, Miami, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in a 24-hour health club, an outdoor pool, and bicycles for rent. Enjoy complimentary Wi-Fi, shopping options, and wedding services.
Culinary Delights
Savor Cuban cuisine at Riverview Bar and Grill or grab a coffee at the cafe. Room service is available, and the bar/lounge offers a variety of beverages.
Event Spaces
With a 24-hour business center, limo service, and ample meeting rooms, this hotel is ideal for both business events and special occasions.
Centrally located in Miami, Hyatt Regency Miami offers upscale accommodations, just steps away from major attractions. Book now for a memorable stay!
Important Information
- Pool access available from 7 AM to 10 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Elevator
- Fitness facilities
- Shopping on site
- Conference space
- Golfing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Sailing nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Smoke-free property
- Wedding services
- Use of nearby fitness center (discount)
- Pool umbrellas
- Tours/ticket assistance
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Conference center
- Snack bar/deli
- Pool sun loungers
- 24-hour health club
- Electric car charging station
- Shared microwave
- Housekeeping on request
- Ballroom
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Room, 2 Double Beds, Accessible, Bathtub
2 Double Beds
300 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
300-sq-foot room with city views
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Room, 2 Double Beds, Accessible (Roll-In Shower)
2 Double Beds
300 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
300 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
300 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Panoramic Suite, 1 King Bed
1 King Bed
419 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Suite, 1 King Bed (VIP)
1 King Bed
1000 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Room, 2 Double Beds
2 Double Beds
300 sq feet
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Deluxe Room, 1 King Bed
1 King Bed
360 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Suite, 1 King Bed with Sofa bed (Miami Suite)
1 King Bed and 1 Double Sofa Bed
525 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
Guest Reviews
- Gema (10/5): - The staff was outstanding.
- Andrea (10/5): - Area was perfect to get around
- Gabriella (8/5): - It was cool
- Antonio (6/5): - Clean room great staff
- Jasmine (10/5): - Caroline and Blandine at the front desk made all the Defence upon my check in!!
- Bogdan (10/5): - Clean room we always stay here
- Michael (10/5): - Everything was perfect!! Valet was amazing, seriously I wish I remembered their names but outstanding service, helpful and perfect
- Jessica (10/5): - the staff were great and made my stay comfortable and private.
- Gerard (8/5): - Clean room, good staff, but was disappointed in my meal at their Riverview restaurant. Both cost and it did not sit well for me, digestive wise.
- Renee (10/5): - Great stay, lovely room, friendly staff
- Anthony (10/5): - Great hotel. Great location
- Ivory (10/5): - Dining and bar at the hotel
- TONY (6/5): - Socket outlets in the deluxe room are close to the bathroom. Very inconvenient
- Leroy (10/5): - Great place to stay really enjoy customer service the buffet was worth the money buffet only Thursday through Sunday only. Great atmosphere. Will be staying there soon.
- Erika (10/5): - Clean, modern, beautiful overall
- Leah (10/5): - This was a great stay. I stayed in a Panoramic king suite. What was important to me was done well and what I was not happy with was rectified. Housekeeping was daily and well done, the hotel connects directly to the metro-mover system, good food and grocery supplies were within walking distance and the view from my room was as expected (after being rectified by front desk). I took the free water in my room (replenished daily) for granted, until I switched to another hotel in order to be closer to the airport for one of my flights. It may seem minor but one of my favorite things about this hotel was the smell! I loved passing through the lobby simply because it always smelled so good. Overall, great location, good service, nice view. I will stay again.
- Micheline (10/5): - Good
- JOHNNY (10/5): - Everything good
- Nayelli (6/5): - Good location , the hotel itself needs some upgrades. And the restaurant not the bestest. The server Jorge the worse.
- Ola (10/5): - We had a great experience. Valet parking was very helpful; front desk very nice; room was clean; the bar and market was very convenient open very late and accomodated us. We will definately come again.
- Manijeh (6/5): - My sheets were damp. The room decor was dark and dated
- Elaine (10/5): - Close to bayside market. River walk. Clean and accommodating staff
- Sulki (8/5): - The balcony environment is very poor, and the concrete floor is so worn that the rebar is exposed.
- gerardo (10/5): - great hotel to stay friendly staff great views dinning walkable options around
- Sheila (10/5): - Our room was amazing, space was incredible, and a lovely view of the Miami River.
- Erenia R (10/5): - Good
- Mohammad (8/5): - Good
- Carrie (10/5): - Everything was great, I can’t say anything that needs improvement. Staff friendly, very clean, I have no complaints
- Christian (10/5): -
- Cindy (10/5): - Great stay!!!
- Veronica (10/5): - Great
- Robert (2/5): - Terrible place no airport pickup no dropoffunmotivated staff and a hotel manager who doesn’t care about the guests experience
- Anthony (10/5): - Great place and ppl
- Jeffrey (8/5): - Great location
- Naveen (10/5): - Location and access to transportation options
- Kaye (8/5): - Breakfast was so expensive not worth it.
- Amanda (8/5): - Great stay in Miami, close to brickell and the financial district. Rooms and pool were a little more outdated than we had originally hoped but a great stay nonetheless, would come back for sure!
- Roman (10/5): - Nice hotel nice views
- Schwaina (10/5): - Very nice
- Mauro (10/5): - Premier Classic Hotel in Downtown Miami!
- Desri (10/5): - Beautiful hotel
- Johnna (10/5): - Loved the location
- Gabrielle (10/5): - Cool
- Keith (10/5): - It’s going very well so far!
- Julia (6/5): - No air conditioner the room was hot!!!!!
- Mitchell (10/5): - splendid location and amenities. stayed briefly and enjoyed our time
- James (10/5): - Everyone was so nice and the VIP concierge ladies were extremely helpful and got us to our cruise port and pick us up… they were amazing!
- zareen lodhi (4/5): - Very outdated bathrooms and bedroom had problems using the shower felt very dirty reception staff very cold not at all welcoming not worth the money thermostat in room wasn't working
- Mark (10/5): - Great, I’ll be back next year
- Jessica R (10/5): - The location was really nice
- Jason (10/5): - No
- Jarvis (10/5): - Bad Gym
- Dayyana (10/5): - Me pareció excelente muy buena atención quedé encanta cuando vuelva a esta ciudad volveré a este hermoso hotel
- Alexandra (10/5): - Super nice facility, very friendly and welcoming staff, clean rooms and amazing restaurant
- Peter (10/5): - Fast and easy check in. Friendly staff and able to check in early for a $15 fee.
- Amanda (10/5): - Clean room
- India (8/5): - Lovely property.
- Debora A (10/5): - Perfect location prior to cruising
- paula (10/5): - Great
- Mauro (10/5): - For the past three decades, it has been the most prestigious hotel in the downtown area of Miami.
- Calvin (10/5): - The river front location.
- Renee (10/5): - Great location to cruise car rental returns.
- Yavrenim (10/5): - Convenient location; it’s always busy but always clean and well maintained.
- Michael (2/5): - The place was very underwhelming for thr price paid
- Sharon (10/5): - My flight was delayed 3 hours therefore my check in was extremely late. I was allowed an extra late check out time. Also, it was my birthday and my room was upgraded for free. The concierge were very helpful in arranging transportation to and from my destination. Would definitely stay here again for an overnignt stay.
- Sanchaz p (10/5): - Perfect customer service
- Magdalena (10/5): - I didn't like that they only offer breakfast for a fee. Starbucks was around the corner and was ok. But wished it was offered with booking, no added fee.
- Janice (10/5): - I like the location of the hotel it very quiet and safe. The staff are very friendly ready to help
- Logan (10/5): - Great property and great location
- Rosa (10/5): - Clean and quiet room
- Reese (8/5): - Better rooms
- anthony (8/5): - All things were super except the parking garage
- JASWINDER SINGH (10/5): - I don’t like pool Area
- Brittany (2/5): - Double charged for parking after being assured the hotel would remove the duplicate charges. You’re forced to pay the valet third party when you arrive so I’m not sure what kind of scam they’re running to also charge at the hotel. Valet had our car for 20 minutes before it was hit by a taxi because they leave the car in the busy round about at the entrance of the hotel. Waiting on the claim dispute process for that. It’s frustrating that we were told parking was valet only when we paid, only to find out they had self parking the next day. I got the run around when asking for a cart for our luggage until they had a bell hop to try to get additional tips. This hotel is deceptive and tries to overcharge any chance they get. Now I get to deal with this duplicative parking charge more tomorrow - very bold of Hyatt after damaging our car.
- Karen (8/5): Nice hotel - Very nice hotel with a restaurant in house with other self serve options available too.
- Anais (10/5): - .
- Liliana (8/5): - My family Iikes to stay in that hotel the only issue I found was in the room we stayed smelled funny, ut was like they don’t clean the carpets very often and humidity makes a funny smell. I don’t know what they can do about it but it’ll be nice for them to take care of it. Also the elevator to the little train doesn’t work so if you or anyone has a walker or wheel chair will not be easy to get around if you want to use the train and electric escalator doesn’t work either since is shared with another building probably that’s why it’s not fixed yet I stayed there a year ago and it was the same situation
- Debi (10/5): - The staff was really great and eager to help!
- RAFAEL (10/5): - Excellent have stayed here many times always the same ewview
- Nicole (4/5): - Cleaning staff was unprofessional.
- KUNGMING (6/5): - It is in the center of downtown, very convenient.
- Angela Renee (10/5): - Everything was great
- Kyra (8/5): - We had a great stay at this hotel! Also in a great location that is walking distance from lots of dining and shopping.
- Boutaina (10/5): - Excellent
- Brian (6/5): - The property in and around the pool area was dirty. The gym area was extremely small for the size of the hotel. Definitely after thought. The rooms haven’t been updated in forever. The intersection outside the front of the hotel is probably one of the busiest intersections in the entire city due to the fact that it comes off the highway, andit leads to one of the drawbridges, that is continuously operating causing traffic to back up. The neighborhood in and around the hotel area if you take a left is extremely unwalkable and feels unsafe to the right is a very nice area.
- Silvia G Falcon (10/5): - Nice and comfy.
- Deira (10/5): - Great Hotel with amazing views….major attractions very closed on foot
- Carmen (10/5): - excellent
- Angela (8/5): - Everything was good but parking ridiculous
- Dwayne (10/5): - One of the more spacious rooms I have had
- Eduardo (10/5): - Really close to Brickell, but peaceful and quiet
- Ashton (10/5): - Excellent location, clean room and wonderful staff!
- Shana (10/5): - Close to everything.
- Chelsea (10/5): - Discount on first drink. Bottle of water at check in!
- Carolyn (6/5): - Not as modern. Balcony door didnt open and concert falling apart
- Mark (10/5): - Great location and very friendly and professional staff. Would definitely stay here again.
- Nigel Ian (10/5): - .
- Gilberto (10/5): - Always stay with Hyatt.
- CESAR (8/5): - Small rooms
- Koushik (10/5): - .
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