JW Marriott Essex House New York
Location: 160 Central Park S, New York, New York, 10019, New York, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience unparalleled luxury and relaxation at the JW Marriott Essex House New York, where elegance meets comfort right next to Central Park.
Indulgent Spa Services
Retreat to our full-service spa and pamper yourself with an array of massages, body treatments, and rejuvenating facials, ensuring that you leave feeling refreshed and revitalized.
Gourmet Dining Options
Savor exquisite American cuisine at our renowned Bourbon Steak New York, complete with a bar/lounge. For those cozy nights in, take advantage of our room service offering delicious meals in the comfort of your room.
Versatile Meeting Spaces
Plan your next event in style with our expansive conference space, featuring 14 well-equipped meeting rooms, accommodating all your business needs with top-notch amenities.
Reserve your luxury getaway today at JW Marriott Essex House New York!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 04:00 PM - 03:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Full-service spa
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Concierge service
- Elevator
- ATM/banking
- Gift shops or newsstand
- Conference space
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Smoke-free property
- Wedding services
- Grocery/convenience store
- Tours/ticket assistance
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Computer station
- 24-hour fitness facilities
- Housekeeping on request
- Vegetable garden
- Ballroom
- Banquet hall
- Reception hall
- LED light bulbs
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Water-efficient showers only
Rooms Available
-
Deluxe Suite, 1 King Bed
1 King Bed
1100-sq-foot room with park views
Layout - Bedroom and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
1 King Bed and 1 Double Sofa Bed
500 sq feet
Layout - Bedroom
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
500 sq feet
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, Roll-in Shower (Manhattan View Suite)
1 King Bed and 1 Double Sofa Bed
700-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
700 sq feet
Layout - Bedroom, living room, and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 Double Bed
1 Double Bed
660 sq feet
Layout - 2 bedrooms
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 6 (6 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
700-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom, Park View
1 King Bed and 1 Double Sofa Bed
750-sq-foot room with park views
Layout - Bedroom and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
320.2 sq feet
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Bathroom grab bars
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 2 Double Beds (Mobility Accessible, Tub)
2 Double Beds
330 sq feet
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 King Bed, Park View
1 King Bed
300-sq-foot room with park views
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Room, 1 Double Bed
1 Double Bed
830 sq feet
Layout - 2 bedrooms
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 6 (6 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 2 Double Beds
2 Double Beds
320.2 sq feet
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, Roll-in Shower (Central Park Suite)
1 King Bed and 1 Double Sofa Bed
700-sq-foot room with park views
Layout - Bedroom and sitting area
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Room, 1 Double Bed
1 Double Bed
880 sq feet
Layout - 2 bedrooms
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 8 (8 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 King Bed, Park View
1 King Bed
300-sq-foot room with park views
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Single Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
1 King Bed
330 sq feet
Internet - WiFi and wired internet access
Entertainment - 46-inch LCD TV with premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet, low-height view port in door, visual fire alarm, wheelchair accessible, closed-captioned TV, raised toilet seat, transfer shower, low-height bed, lever door handles, wheelchair-width doorways, and low-height counter and sink
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Down comforter
- Memory foam mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- Anupam (7/5): Could be better. Not really value for money - Clean and location Black serving lady with a flower in her long hair clearly needs to learn customer service
- Jonerick (4/5): Hard lumpy bed vs Historic pretty lobby - Terrible hard lumpy old mattress. Yes, the lobby is pretty and historic. You will think it’s luxury but…. That awful bed. Meanwhile a $27 bottom of the barrel Manhattan. Total Yuck. Marriott Group never fails to astound at their poor value. $589 per night. Three nights. We should have moved.
- Dewi (4/5): Disappointing, much preferred the Langham - Location Historical details Included Breakfast rate was deceptive. Not included, just a restaurant credit for $100 which is barely enough for 2 people. Service at restaurant was extremely slow. Suites are small and dingy. Not serviced one day. Room had moths.
- ElizabethBentley (2/5): Worst night ever - It is 3 am in the morning. I came to the Essex House for respite as there was a fire in my UWS building and I needed a good nights sleep. We used 126000 points and Tim gave me a room in the back where garbage trucks woke me up intermittently every hour, 1 am, 2 am and now - it's 3 am. I must be right above the Marriott loading area. Awful thing to do to a fellow New Yorker. Yolette informed me in the most inauthentic voice that "I do not have any other room for you" and then hung up on me! Wow. Do not stay here!
- 488do (10/5): Strong Recommendation - I have just checked out after spending a few days at Essex House for a long weekend. I strongly recommend staying at the hotel. The hotel is at a great location overlooking Central Park with phenomenal views as you wake up every morning. In addition, to a great location the staff are incredible. I strongly recommend you get a room with access to the Executive Lounge as Julette and her team did a great job at looking after me and making me feel welcome. Additionally, if you get a room on a high floor, there’s almost no noise at all so you won’t have any problems if you’re a light sleeper (like myself). The only slight criticism I might have is that the gym is a bit small and they could benefit from slightly newer equipment.
- ibrahim (10/5): -
- MEHMET (5/5): -
- Shenique (9/5): -
- Spiro (9/5): - Best view in the city
- pablo (3/5): Habitaciones con ruido, la visión al central park es una ventana pequeña casi un engaño - La ubicación Las habitaciones dan al ascensor y escuchas en el respaldo de tu cama cuando pasa el ascensor. Impresentable
- Tatiana Lopez GO (5/5): - Muy bien ubicado con excelente vista al Central Park Sobrevalorado. Demasiado costoso para las instalaciones que ofrece que ya están bastante antiguas. El personal de recepción no muy amable ni dispuesto a dar soluciones. Por el mismo precio se consigue algo realmente de lujo.
- Vázquez (9/5): Excellent! - The location is great . YOU HAVE A LOT TO SEE JUST WALKING AROUND IN NW!
- sarahhM7308AE (10/5): Lovely - What a stunning and classy hotel. We were met with a friendly greeting and we were really happy with the accommodations, the club lounge(although we did wish the had at least cocktail hour Fri:sat) the breakfast was everything you could want. The elevators moved quickly, it's a large hotel and we never waited for even a solid minute. The location at central park south was lovely, if you want to be I t his area. We enjoyed it even though we travels south, soho, tribeca, Hudson yards, Brooklyn while we were visiting.
- Mike (8/5): Had a great time - Its location, friendly staff and the room
- Katarzyna (10/5): -
- Michele (7/5): We would stay again if there was a coffee machine and a quieter room as the staff were so helpful. We plan to visit New - Love the location. The staff are so nice and helpful. No coffee machines in the room The bathrooms need modernizing We could hear the elevator pinging all night.
- Jeffrey (9/5): -
- Tessamelad (10/5): We had 3 rooms, traveled with family - I will never forget Hanna and Felix at the front for their kindness, being so helpful and accommodating. Shout out to this 2 wonderful agent at the front. I don’t wanna go into details but they are really nice and friendly people. From the bottom of my heart, thank you!
- Lizel (10/5): -
- IamTraveler999 (10/5): A Flawless Staycation: Classic Elegance Meets Exceptional Service - Our recent stay at the JW Marriott Essex House was absolutely fantastic. As locals looking for a getaway, we couldn't have asked for a better experience. The location is unbeatable—being right at the edge of Central Park meant we could walk to almost everything we wanted to see and do. It truly felt like we were in the heart of the city’s best offerings. Upon arrival, the service was lovely and welcoming. We were incredibly appreciative to be given a choice of upgrades, and we ultimately moved into a beautiful suite. The room was perfect; the furnishings have been thoughtfully updated to feel fresh and high-end while still staying true to the hotel’s iconic, traditional style. Most importantly, the bed was exceptionally comfortable, ensuring a great night's sleep. As a family dealing with dietary restrictions, the Club Lounge was a highlight. The breakfast spread was great, featuring many hot meal options that actually had variety. They were also wonderful about accommodating our allergies, which made the morning routine stress-free and delicious. We had a wonderful time and can’t wait to come back for another staycation. If you’re looking for a blend of historic NYC charm and modern luxury, this is the place to be.
- philb760 (10/5): A lovely stay in NYC! - We really liked this hotel! Very NYC posh - super nice staff, and they even brought us a teddy bear with sweets for our anniversary! Room was a nice size, shower was perfect... and beds were oh so comfy. Location is right across the street from Central Park and a 4 minute walk from a subway stop - and there are several within a few blocks radius of this hotel. Would stay again!
- BATodd (10/5): Great drinks, great place, great staff - This hotel's location on the southern edge of Central Park cannot be beaten and the bar's cocktails are the best in New York. You can see all the mid-town sites while sitting just outside the bustle, and on the edge of all the calm part of the City on either side of the Park.
- John (10/5): Very good - Great hotel, very clean and comfortable. Would recommend.
- Łukasz (10/5): -
- HAKTAN HATTAT (10/5): -
- seda (8/5): -
- Groff (8/5): Overall the property is very nice with nice features on the interior. However it could have been cleaner and more attent - Proximity to local venues and the park was close by. Bathroom could have been cleaner, the floor was sticky and something visibly spilled on it previously.
- obada (10/5): -
- HannahHike1 (2/5): Horrible service - I had a really disappointing experience with the JW Marriott Essex House just from checking in. I came to the hotel at 9am this morning to see if I could check in, but really just wanted to drop my bags off. Felix was helping me and he was very kind and helpful. I had to get confirmation from my dad to add my name on the reservation since it was under his bonvoy number (but reserved under my name), over email with Felix. Via email it was confirmed by 10am and we also requested a room with a nice view, and as a platinum elite bonvoy member we should be upgraded and get a room with high floor/view, etc. (as those are in our profile for preferences). It was also confirmed the room was ready at 10am over email and was confirmed when I first showed up to the hotel at 9am. When I came back to the hotel to get my keys around 10:30pm I was given a room on the 4th floor that faced the parking garage/trash on street. Not at all what I was expecting after being confirmed my room was ready with a good view at 9am this morning. I called the hotel once I got to the room and spoke to the manager who said they could put me on the 5th or 7th floor facing the park. When they show up to give me the keys to my new room I see it’s on the 3rd floor. The manager, supposedly named Kevin, assured me I would be on the 5th floor or 7th floor facing the park because that’s “all he has available”, he also said if I called earlier during the day I could get an upgrade which doesn’t make sense to me as I was there at 9am and gave all of my preferences in person and over email by 10am - not understanding why I would need to call and ask for an upgrade or a nicer room when I already did that twice this morning?? Shakeeb I believe was the gentleman who gave me the room keys and not sure if he was supposed to be helping me either but he just claimed the manager “left” when I asked him why they put me in a different floor again then what was confirmed to me by the manager on the phone. Overall horrible service and very disappointing. Never expected this poor of service from the hotel especially because it’s their offseason. I was really looking forward to my stay here, but I would not recommend this property.
- Robyn (10/5): Fabulous overnight with my granddaughter while visiting Juilliard. - Comfort, safety and location Cost
- charlotte (8/5): -
- ANNA (9/5): -
- Thomas (3/5): Disappointing - Check out. This hotel, once grand, is aged. Rooms are approaching threadbare, and badly in need of remodeling.
- johncaro (4/5): Prices out of control - What used to be my favourite new york hotel has priced me out. Breakgast... 12 dollar cappuccino. 22 dollar oatmeal. Dinner 28 dollar cocktails, a dinner for 2 will run you over 300 dollars. Time to find a more reasonably priced hotel and restaurant.
- Fernanda (10/5): Simply wonderful!!!! - Everything was perfect!
- Guilherme Momensohn (7/5): muito boa - Quarto grande, localização excelente achei o tratamento do staff ruim, ja fiquei no JW em Londres onde me senti bem tratado, em NYC como hotel é grande acho que o staff te trata como qualquer 1. foi cobrado 16 dolares por gafarra de agua o q achei um absurdo e não tinha complimentary water algo comum nos hoteis hoje em dia. o quarta tambem não tinha geladeira.
- Sallie (8/5): We had a great time were perfectly positioned to enjoy all of our favorite things in the city.? - Location was lovely, although it is right across from where the horses hang out for Central Park rides so it was stinky. Staff was very nice and helpful but could tell they were busy with many visitors for the UN Security Council. Rooms were clean and the beds were amazing!! The hotel felt crowded with elevators taking a while and lobby was overwhelmed with people. Also, our room did not have enough mirrors.
- Ivan (10/5): -
- Carl (10/5): -
- Maguire (10/5): -
- adib (8/5): -
- TATIANA (10/5): -
- Melissa (10/5): Family fun in the Park and City - The staff were all friendly and helpful plus the location to Central Park was ideal with a family. We truly enjoyed our stay in this lovely, clean historic building. Room service quality could be much improved.
- Victor (8/5): -
- EDITH (8/5): - La ubicación, cama, agua caliente Pagamos por una Suite Manhattan.... El martes 30 dic llegamos hacer check in como a las 11 am, nos dijeron que nos avisarian si estaba lista la habitación antes de las 4pm, entendimos y dejamos las maletas y nos fuimos a caminar, nos llamaron a las 2 pm para avisarnos que ya estaba lista la habitacion, llegamos como a las 8pm y nos dicen que no teníamos habitación, que verían que hacer, nos molestamos por que se suponía que ya nos habían asignado habitación... despues de un rato nos dieron según una habitacion mejor que la que habiamos pagado... la cual tenia cocineta que en realidad no nos servia de nada... La habitación estaba muy antigua, no tenia tina de baño y el lavabo era super pequeño igual que el baño el cual no era como las fotos de lo que habiamos pagado...El sofá cama donde se quedo mi hija se le salían los resortes y pedimos nos dieran una colchoneta mas y un edredón, solo nos dieron un edredón mas y hasta el tercer día y en la madrugada !! El sábado llegamos en la noche y ni siquiera hicieron el cuarto, les dijimos que no lo habían hecho y solo comentaron que verían que no volviera a pasar.... les comenté que no teníamos wifi y que por día cobraban 16 usd y no tuve respuesta....no hay cortesía de café ni agua en la habitación... realmente la experiencia pudo ser muy buena pero esto que sucedió nos dejo muy mala experiencia.
- estellejulie (10/5): Truly wonderful in every way - We just came back from spending almost a month at one of the residences at the Essex House. We almost cancelled last minute due to bad reviews but were so glad we did not as we had nothing but wonderful experiences. We booked thru the team at Mightytreeproperties.com and they were nothing short of amazing . Answered all the questions, helped us the process renting a residence for a month and were always reachable and friendly. Cannot thank them enough for making our stay so pleasurable. We chose a one bedroom with central park on the 29 th floor ( 2907) and were not disappointed. Waking up to an unobstructed view was magical, even more when it started to snow. We just gazed for hours. Apartment was well equipped with a kitchenette, a large main bed and a comfy sleep sofa. You could open windows for fresh air which was a plus. Moreover we were able to use the hotels amenities as well like the gym and steam room and sauna. Room service was prompt and the food high quality. The steak and lobster superb. The hotel itself is an art deco dream of yesterday and the staff the most friendly and engaging we have encountered in a long time and we travel a lot. Honestly cannot understand the bad reviews at all. We were greeted like family/ treasured friends from day one and no questions or extras bothered them. We loved there was always staff at the elevators and we felt pampered and spoiled every day . Christmas decorations and carols. visits from santa made it all the more special and lot of receptions/ movie star press interviews were happening so it felt like out of a movie itself. We hated to leave and think about coming back for a longer stay . Thanks so much Essex House and thank you Mightytree especially Adir for making our trip one of the most memorable and magical !
- Morten Willemar (7/5): Forventet Marriott oplevelse - Sengene og udsigten samt kvaliteten af af maden i room servicen. Koldt på værelset med mindre man skruede op for en larmende blæser
- RUTH (4/5): Junior Suite disappointing. Not worth the money. - We loved the location. We loved the entrance and the hotel smell. We booked a junior suite and specifically requested a room with a good view because my mother is losing her sight. Instead, we were given a view of a brick wall. The suite didn’t even have a kettle, forcing us to buy peppermint tea for $40—an outrageous price. The room was cold despite the heating being on, making it uncomfortable throughout our stay. If it weren’t for the location being convenient for walking, we could have stayed anywhere else. For three nights, our room bill came to $4,500. That is excessive for what we received.
- 605huis (10/5): AMAZING staff - Came here on a solo trip on a whim to make status by the end of the year. A bit silly but so glad I did that and came to JW. Location is great - Central Park is across the street, Carnegie Hall and Masquerade (highly recommend) are both just around the corner, and Times Square/Broadway shows are about 15 minutes away. I have stayed around Times Square a few times, and always found hotels there too noisy to sleep well. This facility is quiet and nice for a good night sleep. The staff here are the true gem though. Yamira is absolutely the best front desk staff I have interacted with over the years, and you could just tell she is a genuinely good and kind person. So helpful and proactive. I saw others mentioned her in their reviews as well - an absolute star. Alicia from the Lounge is such a sweet soul as well. Their warmth and professionalism made this last-minute trip to NYC in bitter cold weather so enjoyable. Wasn't sure about the value with the holiday pricing (but then again all NYC hotels) initially but Yamira and Alicia made all the difference. I'll be back for sure because of them.
- vmelkonyan (4/5): 3 stars barely - 5-star? Hardly — 3-star at best. Stayed 4 nights. The room was very small, humid, and had a persistent bad smell. The A/C was set to 60°F, yet the room stayed hot, making it almost impossible to sleep. There was no complimentary water in the room. After calling, they brought four tiny bottles. No coffee machine (which I don’t personally care about), but for a supposed luxury hotel, basic amenities were lacking. Room service starts at 9 a.m., and if you’re sleeping, you’re expected to call again. I tried for two days — no one ever showed up. After that, I gave up. The room was not cleaned once during the entire 4-night stay. Overall, this hotel does not come close to a 5-star experience.”
- Klaus (8/5): Super Lage - am Preis-Leistungsverhältnis herrscht Nachholbedarf - Die Lage direkt am Central Park war fantastisch. Ideal für Ausflüge innerhalb von Manhattan. Wir haben Upper Floors - mit Blick auf den Central Park reserviert und haben das 11te Stockwerk von 40 bekommen. In den Zimmern besteht Renovierungsbedarf. Da wir aktuell keine Marriott Reward members sind, hätte das WiFi 16 Dollar pro Tage gekostet - bei einem 5 Sterne Hotel sollten solchen Basics inklusive sein
- JUAN PABLO (6/5): -
- OLIVIER (7/5): -
- Leo (10/5): -
- Vacationaficionado (10/5): Fabulous birthday visit, incredibly accommodating staff - My daughter and I visited for her birthday in early December. We added on the American Girl Doll package. The website said it wasn’t available but I was able to add it on with a link the concierge sent. I’ve included a photo. She was over the moon and thought it was totally magical to arrive and have that set up. They also had a happy birthday cake waiting for us. The hotel itself was lovely. The concierge was incredibly helpful even weeks before I arrived. They had plenty of NYT’s available by the elevators and coffee in a lounge area in the front half of the restaurant in the morning. The front desk has free small water bottles and all kinds of things you might have forgotten, like deodorant and toothbrushes and toothpaste. The destination fee included $30 food and beverage credit per day (does not roll over one day to the next). You could also get free tickets to the Central Park Zoo and bikes (not the right season for us to use those perks). My only complaint was when we tried to order room service breakfast I waited on the phone a half hour before I gave up and went down to the restaurant. There were other people in the elevator who said they encountered the same issue. Service in the restaurant was slow, but the waiter was incredibly sweet and made all kinds of special accommodations for my daughter’s picky eater requests.
- PorterhouseTravel (10/5): A Magical Thanksgiving Stay at the JW Marriott Essex House NYC - We spent Thanksgiving at the JW Marriott Essex House, and it was absolutely amazing from start to finish. The hotel was beautifully decorated for Christmas. Sparkling trees, elegant garlands, and festive touches everywhere. It truly felt magical the moment we stepped inside. Even before we arrived, Alicia from Guest Relations reached out to confirm details, offer suggestions, and ensure our stay would be perfect. That level of care set the tone for what turned out to be an unforgettable holiday trip. The location is perfection in one of the most iconic areas of the city. Our room overlooked Central Park, giving us stunning views throughout our stay. We booked the Thanksgiving package, which included a beautiful and impressive brunch spread, as well as access to a private viewing area for the Macy’s Thanksgiving Day Parade right in front of the hotel. Watching the parade from such an incredible vantage point was truly a bucket-list experience. The concierge team consisting of Carolyn and Christina, could not have been nicer or more helpful. They arranged a private tour of the city, secured restaurant reservations, and even snapped photos of our group in front of the gorgeous lobby Christmas tree. Truly a 10-star team... they were the best! The Executive Lounge offered a great selection of breakfast items and snacks throughout the day, adding even more convenience and comfort to our stay. The hotel’s restaurant and bar are stunning, and both the food and drinks were consistently on point. And the sales team, consisting of Olivia and Adrienne… WOW! What a powerhouse duo! There’s no question why this hotel earned Travel + Leisure’s World’s Best Award. These two made Thanksgiving extra special for us and all the guests who purchased the Parade Experience package. They were kind, professional, and every single time we spoke with them (which was often) their parting words were, “If there is anything you need… just let us know.” Their warmth and hospitality truly made our stay unforgettable. I highly recommend JW Marriott Essex House, especially during the holidays. It’s festive, luxurious, flawlessly run, and a perfect place to make cherished holiday memories in New York City.
- TravelJunky312 (10/5): Huge Thanks to Yamira, Cesar, and Adrienne - We had such a great stay at the JW Marriott Essex House during Thanksgiving week. There are a few people who really went above and beyond, and I just wanted to give them a shout out. First off, this was my second time working with Yamira. Just like before, she crushed it. Even with how busy the week was, she and Cesar were able to get us a really nice upgraded room for our 6 night stay. HUGE thank you to both of them. Adrienne was awesome too. If you have a special event, be sure to work with her. She’s the GOAT! Lol The gift bag she and Alicia put together had JW-branded Yeti mugs and a winter beanie, perfect for watching the parade in the cold. She really knows how to handle events and treat elite guests right. Some other folks who stood out: Christina at the concierge desk told us to check out Hutong for Peking duck. Great recommendation Mercy from 10th floor housekeeping was super kind. She made sure we had everything we needed. She also mentioned her brother Emmanuel had passed away recently, and I really felt for her. Sending prayers to her and her family Luis at the front door gave us great food tips, especially for Puerto Rican spots The staff in the Concierge Lounge greeted me by name and thanked me all the time for being an Ambassador Elite member. Loved that very much! Last but not least, the front desk crew who helped when Yamira and Cesar were off. Hannah, Felix, and Raidy were amazing. I called them the Filipino Hospitality Crew because of how warm and caring they were. Super friendly and ready to help. I usually stay at different Bonvoy hotels when I come to New York, but not anymore. This is my new go-to hotel. The staff here made all the difference. P.S. If you like Somebody Feed Phil on Netflix, Phil and Monica’s park benches in Central Park are right across the street. Super easy to find.
- CCohen2014 (2/5): Choose somewhere else - Currently staying in Essex House - can’t describe how bad the service is for a NY Marriott hotel. Room service that doesn’t answer the phone, room cleaning that barely cleans the room and a unionised set up that means house keeping doesn’t clean or remove your coffee mugs….because it’s an in-dining issue ( oh…and you have to ask to actually get coffee making facilities in your room ….its not a given…and don’t expect any treats there won’t be any). Overall effect - it’s just not a great place to stay
- Holly Simonson (10/5): Our favorite hotel in NYC. Location is perfect and it feels like home - Location design cleanliness friendliness of staff great old fashions Didn’t love our room location this time. Need a room with a view. It was very hot in the room and couldn’t get it to cool down
- adib (7/5): -
- Alex (8/5): -
- Dawn (7/5): -
- U2107SMalanr (4/5): Stay away from room 2907 - Staying in a condo rental, room 2907, the room was super noisy. You can hear the people above you and there is NOTHING you can do about it. Choose any room except 2907. Location is perfect, and the staff Is exceptional. We have stayed here before, in a different room, and found it to be very pleasant.
- Baran Berk (4/5): -
- 962cindyj (10/5): A marathon must! - Perfect spot to cheer for NYC Marathon but quiet retreat before and after! Great service and large clean rooms. Location. Is great for Central Park, Columbus Circle and boutique shopping.
- jenniferdU3238AC (8/5): Location location location. - Location location location! I lived in NYC for nearly 30 years and this location is amazing. Close to many subways, theater, and the Park. I agree with most of the negative reviews but the location and park views make up for them all. I hope Marriott is planning on a face lift for all of the rooms and window cleanings ASAP. It’s hard to see the gorgeous Park views through them!
- Dolores (1/5): -
- Pengfei (6/5): -
- Jefferson (7/5): -
- Amit (9/5): -
- Dragan (8/5): -
- Danieli (10/5): -
- Adriana (8/5): - A cama era muito boa! Os móveis do quarto precisam de uma atualização, o café da manhã também é bem fraco.
- Volodymyr (5/5): Dirty windows, so impossible to enjoy Central Park view. - Location I paid extra money for this hotel due to location. To have a view on Central Park. And + extra paid for top floor for the best possible view. But windows were super dirty. Not possible at all to enjoy Central Park view. If I knew it - I would not select this hotel.
- SHUNSUKE (5/5): 価格に合う宿泊とは 残念ながら申し上げることができない - セントラルパークに面する位置にあり 窓からの眺望は良いと思います。 窓からの眺めは良いのですが、ガラスが燻んでおり残念な点でした。 一般的ホテルで提供されるアメニティがなくて、困った。 妻が湯沸かしケトルを要望したら 行き違いででょうかホットウオーターのサービスをして頂き、残念な追加料金となりました。
- Nuno (5/5): Not a 5 star experience. - Location. Small rooms, very tired decoration.
- Keyton (7/5): -
- Gary (5/5): Nice in general though check in line was terrible and bath towels had the consistency of sandpaper - Room was very clean and comfortable. Well stocked minibar . Very quiet Check in was terrible. Very long line to check in- we came back 3 times and finally able to check in . Also, bath towels were like sandpaper - not very nice
- PHILIP (8/5): - Very quiet, would have preferred a different color for the brick wall which was our entire view.
- Eliotson2227 (4/5): plus jamais - Extremely disappointing experience at the Marriott Essex House I booked a Junior Suite and specifically asked for a Central Park view. The person who handled my reservation confirmed it and told me she would “leave a note” to make sure it was respected. When I arrived, the front desk informed me that no suite or junior suite with a Central Park view even exists — something that was never mentioned before. I was then given a “city view” room, but the reality is far from that: my room has four windows — three facing a brick wall and only one with a partial city view. This is completely unacceptable for a hotel of this category and price. The reception team did absolutely nothing to fix the issue. On top of that, the mini-bar was completely empty, which makes the stay feel even less premium. Honestly, this hotel does not live up to its reputation or its rates. Very disappointing experience.
- ECP (10/5): -
- volmax (2/5): Cold, Unprofessional Front Desk & Bad Management Response – Location Is All It Has - The location is the only thing this property has going for it. At check-in, my wife was treated coldly and looked at as if she were trying to scam her way into a room simply because her name wasn’t on the reservation. The front desk crew looked disorganized, unpolished, and completely lacking in management or training. That kind of suspicion and incompetence is inexcusable. When I raised the issue, the Rooms Manager, Kevin Drummond, admitted the front desk “cast a shadow on our stay” — then offered a token 25,000 points. We spent 175,000 points (about $1,750 in value). I requested half back, which would have been a fair resolution, but instead received a dismissive, computer-generated response. He should have at least refunded us half, but nope. Hope those 60k points they clung to were worth losing loyal customers. Management here showed no accountability, no willingness to make things right, and no respect for guests. Cold service, poor judgment, and a laughable follow-up sealed the deal. We will never return — and I strongly advise others to look elsewhere.
- augrads (8/5): Great location and service! - We stayed 3 nights at The Essex House. Location is great and the level of service provided from the employees is top notch. The rooms are rather basic and the beds are hard-that’s why it’s not rated a 5. I wanted to point out the club lounge specifically. Each morning, we were greeted by a gentleman named Nolden. I looked forward to seeing him. He took the time to speak with us and was always prompt in taking care of our needs.
- Sally (10/5): - Excellent for business trip!
- Matteo (8/5): -
- Judson (4/5): Decepcionante - O hotel é bem localizado (na frente do Central Park). Todo o staff foi muito gentil. Nas primeiras 3 noites estivemos em quartos sujos, com pouca iluminaçao natural e sem nenhum conforto. Pedimos um upgrade e fomos para um quarto amplo com vistas ao Central Park. Melhorou. No entanto, mesmo nesse novo quarto, a roupa de cama era áspera, de muito má qualidade. Tivemos que pedir roupa de cama nova. Enfim… uma experiencia bastante negativa. Nao recomendo o hotel.
- scolwill1119 (6/5): Disappointed! - Was expected way more for my stay. Very pricey per night and I didn’t mind hence the location and my expectations. However this hotel is sorely lacking. Not enough staff for check in which gave us a 30 minute wait. Then they said room not ready. No one available to check out bags. 15 minutes later someone helped after I flagged them down. We did have a lovely room. However, attention to detail at the hotel is lacking. The light fixtures have not been cleaned in ages. Leaving them grimey and lack luster. The execute lounge was lovely but closed more than it was open. Which was our biggest dissatisfaction with our stay. Safe your money or spend it elsewhere in the City. I’m sure you can do better.
- marta (10/5): - Somos habitues al Essex house desde hace 30 años, y en todo ese periodo sostuvo su calidad , el personal es muy cálido y servicial. Pasó por varios propietarios y siempre mantuvieron la identidad y la calidad. La conexion de Internet tiene problemas. pero lo solucionan con buena voluntad.
- jmama_10 (2/5): SAD :( Avoid this hotel! Choose another! - I am sad to leave such a negative review. AVOID this hotel at all costs. I have been waiting a few weeks before leaving this review to give myself a chance to calm down and not fire off a review out of anger and frustration. And after a few weeks I still feel that if I could leave ZERO stars , I would. My husband and I arrived at the JW Marriott Essex house on Tue Aug 19th for a one night stay. This was a date night for us, as we were in town to see a broadway show. It had been several years since we had stayed at the JW Essex. In the past we stayed at this location many times and absolutely loved it. It has been several years since our last stay and we anticipated the same wonderful service and accommodations that we had experienced before. When we arrived to the valet, we were greeted by the same valet that was there years ago! He has been there forever. We remembered him and he remembered us! It was genuine and he was kind. Unfortunately, that's where the service and experience ends. As we entered the lobby we marveled at the GORGEOUS and I mean drop dead gorgeous renovations since our last stay. The lobby wow- the transformation. A new restaurant that was never there before. WOW. Onward to the check in. We were happy and smiling and excited to be here. As we approached the check in desk there were plenty of staff on hand to help. We were the only people at the check in , so it was not busy. Unfortunately we encountered Lenissa at the check in. Lenissa basically refused to tolerate our happiness and good spirits as absurd as that sounds! She had a curt demeanor and was not welcoming. We were gushing over the new renovations explaining openly to anyone standing there that we are customers from long ago and excited for our stay. Lenissa was clearly annoyed- like lets get this over with annoyed. She asked our name, we gave our info and I made the big mistake of asking if there are any upgrades available, to which she immediately said the hotel is SOLD OUT tonight, that wouldn't be possible, plus your room is ready now. Then, a coworker leaned over to her and I am not sure but i think he pointed out a possible upgrade. He then started helping a customer who arrived. Lenissa then informed us that she could do an upgrade on the 5th floor facing central park, but the room wasn't ready and it may take a bit. I conferred with my husband who was standing right next to me. We were thinking.... room ready now or wait for a view? still all the while we are smiling and happy. Lenissa rudely says what's your choice? I said we will go with the room that is ready now rather than wait but thanks for the offer! My husband says very quickly says, aww maybe central park view. Lenissa literally huffs in annoyance, a vibe , an attitude. clearly annoyed even more by us. She then looks at me sharply and says- You said your mind was made up and now it seems like its not. You need to be sure. I said --- oh so sorry! We will take the view please , and she literally says- I already checked you into that room and then undid it and put you in the regular room because that's what you wanted! ) GRUFF) . So I said, no worries!! Leave it be! we are good with the first room. No view needed. Sorry for the confusion! To which she said nothing. No smile , no gesture, nothing. Handed us the keys and abruptly directed us to the elevators. Now...... on to the room. Our room was hot when we walked in and the thermostat was set at 72.. We lowered it to 70 and came down to the new lobby bar for a drink and some snacks , then out for a walk in central park. Upon returning , the room read 70 but felt even hotter and more humid, you could feel it from the coolness of the hallway. We lowered it to 68 thinking that would do the trick. We then went back out to do some shopping/ sight seeing. came back and the room read 68 , but was sweltering. It was nearing 4 o'clock late august sunny- that time of day where its hot. the room was not cooling down, just getting hotter. We agreed to just go down to the front desk together to let them know about this problem. We get down to the front desk and the other agent is busy with a customer and the only person available was Lenissa. We discussed amongst ourselves that she was rude and abrasive and there was no way we were going to encounter her or complain to her. No one wants confrontation on a trip, so we did not dare approach her. We looked at the time and figured we could tough it out and get dressed in the hot room and head out for our dinner and our show. We went back to the room and got ourselves ready, left our belongings there , and on our way out to dinner we stopped by the front desk again and got lucky! Lenissa was gone and there was a new person. We explained the situation about the AC not working and our attempts to continuously lower it and monitor itl This employee was nice and reasonable - just normal- what you would expect. He offered to send a repair man, we suggested just putting us in a different room ( if available) as we would be returning late and if the air wasn't working - we would not be able to sleep. He agreed and said he would switch the room- and yes good availability so no worries ( although she said the hotel was completely SOLD OUT - ha. phooey) When we returned a few hours later we were given the keys to a new room and grabbed our belongings and took them to the new room. The air in the new room was much better, breathable for sure. Overall the decor in both rooms was very tired and a little stained, dusty, etc. The window shades in both rooms were dirty with grime build up from touching them, the lamp shade stained, the wallpaper peeling in spots. We did not dine in the restaurant because we were so put off with our check in experience really bothered us and ruined our stay., Just off putting to say the least. Less than 24 hrs in a place we once loved and never wanted to leave. Now , we couldn't wait to leave and would certainly never go back. There are so many other properties to stay. If you need this location particularly , try some of the neighboring hotels around central park. Not here.
- Juan David (10/5): It’s always a pleasure to stay in this hotel. - We’re frequent guests of the Marriott Essex House and we love to stay here. Customer service is top notch. We requested Marcela as our waitress for dinner and we did not go wrong. She is a wonderful person she went through the menu in detail and gave us great recommendations. Food was excellent. We also had a great view from our room.
- Jessica (9/5): -
- khalifa (8/5): -
- S8272EOsusang (8/5): Essex House: The Good, The Bad and The Ugly - There are many good things about the Essex House. Some of the staff are fantastic, and some of the rooms are outstanding. But other features and experiences are very substandard. The restaurant/bar has been remodeled and is really disappointing, The Lobby Bar where you used to be able to watch the US Open on a wonderfully big TV is gone--replaced by a dark, cramped bar with a small TV in the corner. The most disappointing part was the executive lounge. The hours are very limited, the food selection is shockingly bad (not even crackers to go with cheese!), and they charge for drinks. Definitely the worst Marriott lounge I've seen as a Titanium member. We booked a suite in September and arrived in the morning and requested an upgrade to a park view. The front desk people were wonderful, but struggled to get our upgrade. They asked a young woman from the hotel's 'room control' to come down to reception and speak with us. The young woman was incredibly disrespectful and did not even try to find a solution-- and a solution could have been as simple as a smile and a friendly explanation. While the people at the front desk, concierge and bellman/porter (specifically "King") were excellent, the Essex House needs to train ALL employees in customer service, even if they are working in the back of the hotel assigning rooms. In summary, don't expect a nice executive lounge, be very patient, and focus on the outstanding long-term employees that are the one bright spot of this increasingly disappointing hotel.
- Trip275312 (10/5): Great Labor Day weekend stay at Essex House - Had a wonderful day at the Essex house over Labor Day weekend. Highlights were drinks outside at the new Bourbon Steak with a view of the park, and wonderful service throughout our stay from Melvin. He recognized my birthday, more than once, and was friendly and helpful in the executive lounge.
- Boomhauer35 (4/5): Far Better NYC Options At This Price Point - I’ve stayed at this hotel many times over the years under different management. This 6-night stay was by far the most disappointing. The hotel is overpriced and underdelivers. The property feels old, tired, and in need of a serious deep clean. Décor is drab, and fixtures are chipped, damaged and poorly maintained. Early check-in was denied, though to be fair the hotel called an hour later to say the room was ready. Acceptable, but hardly seamless. Booking a suite without a coffee maker is a first for me at this level. You have to request one, and when it finally arrives there are no coffee pods. Pods must be requested daily, are never replenished by housekeeping, and each request took more than an hour with repeated follow-ups. A baffling and insulting cost-cutting exercise. The sofa bed came with no duvet. After requesting one, housekeeping removed it every single day. Again, each replacement took over an hour and several calls. We eventually hid the duvet so it wouldn’t be taken away. Housekeeping failed across the board. Dirty cups and rubbish sat in the room day after day. Even when placed outside, they were left untouched for over two days. The only saving grace is location—directly opposite Central Park. But unless that’s your absolute priority, there are far better options in NYC at this price point. As a long-time Marriott Elite member, I consider this one of the weakest JW experiences I’ve had. Essex House under Jumeirah was a world apart. We won’t be returning.
- rthau (6/5): great hotel, lousy room location... staring at a brick wall - this has been our go to hotel in Manhattan. been there a dozen times and have Titanium status with Marriott... the staff is great, the hotel well located, BUT - the location of our room was possibly the worst I have experienced in decades... we looked out to an interior canyon, with a brick wall across from our windows.. could not even see the sky to determine if it was cloudy... they wouldn't move us either.
- Olga (9/5): -
- Isobel (10/5): - Loved the friendly staff !
- Galia (6/5): - The location is great and the staff are great
- Ariane (10/5): - Well located in the center of town. Good gym.
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