DoubleTree by Hilton Orlando East - UCF Area
Location: 12125 High Tech Avenue, Orlando, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Stay at DoubleTree by Hilton Orlando East - UCF Area
Outdoor Swimming Pool: Take a refreshing dip in the hotel's outdoor swimming pool, perfect for relaxation after a long day of exploring Orlando.
Convenient Amenities: Enjoy the convenience of free WiFi, on-site restaurant, fitness centre, and business centre, ensuring you have everything you need for a comfortable stay.
The Study Bar and Grill: Indulge in delicious American cuisine at The Study Bar and Grill, offering a variety of mouthwatering dishes including Angus beef and seafood.
Experience comfort and convenience at DoubleTree by Hilton Orlando East - UCF Area. Book now for an unforgettable stay!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
King Room - Hearing/Disability Access
This room features air conditioning and a cable TV. A coffee maker is also offered.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
Room, Accessible
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels, pay movies, MP3 dock
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height bed, phone accessibility kit, closed-captioned TV, accessible bathtub, low-height counter and sink, wheelchair-accessible bathroom vanity, low-height view port in door, low-height desk, visual fire alarm, wheelchair accessible, wheelchair-width doorways, and low-height door lock
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Free WiFi
- MP3 docking station
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Mobile key entry
-
King Room - Hearing Access
This room features air conditioning and a cable TV. A coffee maker is also offered.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
- Hearing accessible
-
King Room - Wellness Room
The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
Double Room with Two Double Beds - Wellness Room
The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
King Room
This room features a cable TV and a coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
Double Room with Two Double Beds
This room features a cable TV and a coffee maker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
King Room with Bath Tub - Mobility/Hearing Accessible
This accessible room features a cable TV and a coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
Double Room with Two Double Beds - Hearing Access
This room features air conditioning and a cable TV. A coffee maker is also offered.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Video
- Heating
- Alarm clock
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
Guest Reviews
- Shaw (5/5): Was fine for one night - Proximity to UCF No breakfast included
- Michael (6/5): -
- Wayne (10/5): -
- Leon (9/5): -
- DARIA (10/5): -
- mafl22 (9/5): -
- alany (10/5): -
- Alexander (8/5): - Ubicación El aseo de las habitaciones muy regular
- Daniel (10/5): -
- Jacki (10/5): Thankful for the Manager - We had a mix up on the dates and the manager was gracious to find us a room. He was wonderful. This was already a very stressful trip and the manager really helped alleviate some of the stress
- yemima (10/5): -
- yemima (10/5): -
- Mercedes (8/5): - Near to My son collage That so not including breakfast for that price
- Adrian (10/5): Excellent hotel - Clean and comfortable rooms, minibar, ample parking, decent internet, great conditions for remote working if required. Very professional and helpful stuff - congrats to all! Front desk accepts parcels (UPS, Amazon, etc.) in the guests' names. Close to UCF and restaurants. Room rates way to high - exceed many countries' governmental per-diems.
- Elena (8/5): -
- Rosi (9/5): -
- Jasmine (10/5): -
- Jessica (8/5): -
- Christophe (9/5): Confortable - Le calme et le silence. Le fait de ne pas avoir la facture. J’en ai besoin pour le travail et personne n’est capable de me la donner.
- Yann (1/5): - Location Le personnel qui ne cherche aucune solution à leur problématiques d'impression de factures.
- Uwe (9/5): -
- Ka Ho (3/5): -
- Travis (10/5): -
- Deanna (10/5): -
- Andrea (7/5): - There was a cockroach in the bathroom
- Andrea (8/5): -
- Horace (2/5): Disappinting - The bed and the room was not to double tree standards. This hotel felt like an existing hotel trying to be a doubletree Everything except the showerhead
- Lucinda (10/5): -
- Mary (10/5): Great experience here; we would stay again. - The friendly staff were helpful and kind. The lobby was beautiful. Our room was roomy and comfortable. Breakfast was not included as we thought it would be.
- Ian (8/5): Great location for university visit - The staff epically the bar team
- Yvonne (6/5): Fine -
- Dhayan (10/5): -
- Dhayan (10/5): -
- Y Minh (9/5): -
- Jimmie (8/5): -
- Suzanne (4/5): Terrible - Breakfast was a Fee On / when booking it stated Free Continental Breakfast The room was Old and it was not very Clean .Hotel still has the Low Toilet Seats, very Out dated hotel
- bruno (9/5): -
- Patricia (10/5): Even things was good - Good Good
- Guest (10/5): -
- Andrea (7/5): - Staff and overall very nice There was a live cockroach in the bathroom
- Celia (10/5): -
- Martin (10/5): -
- Eric (7/5): -
- Emilien (8/5): -
- Erin (10/5): -
- Keith (10/5): -
- Dimitri (8/5): -
- Dennis (9/5): -
- M1624GQdavea (4/5): Hilton, you can (and should) do better. - Long time Hilton Honors member here. After a full day of travel, I was happy to see a notification on my phone with my digital room key, so I could head straight to my room. I opened the app and there it was. Whew! Why then, after the long walk to my room, did it disappear and tell me I had to reset my password in order to access it? So after ten minutes standing in front of room 106 like an idiot, resetting my password, I was finally going to be able to get in and out my bags down, right? Wrong….the lock wouldn’t open with the digital room key. So I walk all the way back to the front desk, wait in line, and tell them the lock isn’t working. Instead of offering me a new room, I was told that the desk person wasn’t familiar with how the app or digital room keys work, and was given card keys. Walk all the way back to room 106 and the card keys won’t open the lock either. Walk all the way back, wait in line again, and instead of being offered a new room after I asked for one, or offered a drink in the lounge while they address the problem, I was told to go meet the maintainence guy at room 106. So I walk all the way back to room 106 again, wait for the maintainence guy, and he can’t get the lock to work either. He tells me he has to go get some tools and it’s gonna be a few more minutes. So back to the front desk I walk, with my bags, where I wait in line again, and demand a different room. Finally, they give me a different room. No offer of an upgrade. No free breakfast or drink for my troubles. The next morning, I scan the QR code on the nightstand to see if they offer room service. They do! Just click the link to see the menu. Great. The link only goes to Hilton.com. No menu. Why, if you’re going to offer high tech solutions to guests, why wouldn’t you make sure they work? And why, when the guest reports a problem would you make them walk back and forth to their room so many times to solve to try to solve the problem for themselves. Hilton used to understand why the word “service” is in “service industry”. Not so much these days.
- India (10/5): -
- Jennifer (10/5): -
- brentwoodp2026 (2/5): Terrible customer, service, lack of empathy and unprofessional business practices - 1 Star – Completely Unacceptable Experience During a Funeral Weekend My family traveled to Orlando for a funeral and checked in around 9:15 p.m. on Friday evening. Upon arrival, we were told the hotel’s computer systems were down. The lobby was filling with guests who could not be processed, and staff began handing out paper forms asking for extremely sensitive personal information — including Social Security numbers and credit card details — to “run later.” There was no explanation of how this data would be secured or destroyed. That alone was deeply concerning. Compounding the issue, the front desk did not have my reservation listed for the correct number of nights. I showed the staff my email confirmation reflecting a two-night stay and was told it would be corrected when the system came back online. The next morning — two hours before the funeral — I received a call asking when I was checking out because housekeeping reported I had not left. I explained again that I had a confirmed two-night reservation. I was told their system showed only one night and that I needed to vacate the room. Despite reiterating that I had written confirmation, I received multiple additional calls, including one from the general manager. All were argumentative in tone and dismissive of the documentation I provided. Rather than continue a confrontation while preparing for a funeral, I packed up and left the property — despite having 24 hours remaining on my confirmed stay. I then had to find alternative lodging in Orlando at the last minute. The combination of requesting highly sensitive personal data on paper, mishandling a confirmed reservation, and repeatedly harassing a guest during a funeral weekend is unacceptable. This experience reflects serious operational and customer service failures. I cannot recommend this property.
- abG2110RL (4/5): Very disappointed - Nothing worked with that hotel. First of all, the rooms stinks of humidity, when you go in a room you get that stinky puff of the tropical section of a zoo. Then the rooms are dirty and tired, the safe does not have batteries and curtains are missing, rust in the bathroom, etc.
- Y Minh (9/5): Overall, my stay at Double Tree Hotel was good. - It was good breakfast. Booking quoted total price included breakfast but when I checked in. Double tree hotel did not show breakfast include in their booking confirmation. They have to manual input the info in their system.
- ModernWanderers (6/5): I think I will stick to other Hilton properties in Orlando from now on… - 5 out of 5 stars WITHOUT QUESTION for all the event staff here (Ari, Max, Annette — you guys are amazing!) — alas, my actual overnight stay (although comfortable and quiet enough) left a lot to be desired. This was my first time staying at this hotel, which I chose because we were hosting an event in a meeting room that same day. I received an email, and then also saw in the Hilton app, that I had been upgraded to a “Pure” room, which sounded pretty fancy, but which was also a brand new concept for me. When I arrived, check-in was easy enough and my room was ready early (thank you!). However, I really couldn’t tell any major differences between this “Pure” room and any other Hilton room I’ve ever stayed in … except the room had a portable air purifier (which was so horribly loud I ended up turning it off) and the room actually smelt horrible (I couldn’t tell if it was a musty smell, the plant-based cleaning products they use in the Pure rooms, or something else). The hallways smelled much better! The air-con in my room was also excessively loud and it only seemed to have one fan speed. I also couldn’t get the Wi-Fi to work at all during my stay — when I messaged the front desk for assistance, they were very quick to respond (for which I was grateful!). However, staff requested I go downstairs to have my device “looked at”, which was incredibly inconvenient and I never did manage to get the Wi-Fi to work once during my stay. The hotel itself is also definitely more run down (see photos) than many others I have stayed in recently, though I did like the modern common spaces :) I requested a late check-out — which they kindly granted (30 mins) — but when I tried to get back into my room before the actual (normal) checkout time, I discovered I’d been locked out — very frustrating. I had to go all the way down to the front desk to get my key fixed. They then asked for ID (for which I am always grateful), but my ID was locked in my room! Alas, I also didn’t find this location overly conducive (lots of construction happening nearby, for starters), and I probably wouldn’t stay here again … I much prefer Homewood Suites and Home2 Suites — and will stick with those next time.
- skuciemba (8/5): Great Location and Solid Property - Great location if doing anything associated with the UCF campus. Front desk staff was very friendly, check in was quick and smooth. Room was very well appointed, well maintained, clean, and smelled good. AC probably needs an upgrade, it was a little older and a little louder than today's current systems - but overall did a great job maintaining temperature in the room. Overall very positive experience with the hotel, definitely give it positive marks!
- Dream577273 (6/5): Mostly Positive! - Mostly positive. A fairly sizable stain on the sitting chair that may like to be either changed out or professionally cleaned. And the large diffuser above the entry way was condensating which has left a wet spot on the carpeting at the entrance to the bathroom. I realize the outside air temp. was freezing and the system may "sweat" more though there should be a drain pan system that prevents potential moisture issues. Thanks! Tim
- Jessica (8/5): -
- Dhayan Kumar (10/5): -
- Resort53718163870 (10/5): Bar - Gabriela was our server this weekend and she was incredible. I have been a Diamond member for years. I have never had service like hers. She was amazing!
- Tammy (10/5): I love everything about this stay ! Very welcoming , clean & cozy - I love everything ! No complaints No dislike !
- Kathleen (9/5): - Location and chocolate cookies. Kitchen was great. The double bed was to soft for me could not sleep well.
- Lori (4/5): -
- Shelsea (8/5): Great overall experience - Loved the views and cleanliness Hot water didn’t work for two days.
- Lina (10/5): - Room comfort excelled! Great restaurant and bar!
- Cindy (6/5): - I like the Attention we received when we walked in. I also liked that they had cucumber water in the front. The furniture and etc. is a little outdated and the bed was pretty lumpy. Also, there’s no refrigerator inside the rooms which is a little awkward.
- Yeshaw (6/5): -
- Teresa (10/5): -
- Jori (9/5): -
- Bryan (8/5): -
- Neville (8/5): -
- Barbara (10/5): From booking to check out, service and staff could not have been better. - Breakfast was good, decent menu options. Staff was very friendly and helpful. . One negative was the meal service was very slow and my eggs arrived extremely cold. But staff made it good so all was well
- Alam (8/5): -
- Robert (7/5): - Ice machines did not work on any floor
- Lesley (9/5): -
- Michael (8/5): I loved my stay and I would absolutely stay here again. - The staff were super friendly and I could do laundry. The hot water was out for a few days but it was fixed after a couple of days.
- Marianne (8/5): -
- Chastity (5/5): -
- Robert (4/5): Disappointed - Location and the cleanliness of the room No microwave and no mini refrigerator in room. No complimentary cookies or water at checkin.
- G5291NErichards (4/5): Not the experience I had hoped for - multiple problems - My wife and I stayed over Thanksgiving weekend and booked the Parlor room. There were multiple problems: TV in Parlor did not work - volume was limited and last day did not work at all Problem with coffee maker Shower was dangerous - my wife fell and no slip-proof mat was available Minor aesthetic problems I gave them the opportunity to make it right before righting this review but got the standard apology. I had high hopes as the cookies were as good as I remember, but not worth TV not working and even worse dangerous shower. I gave 2 stars based upon expectations of higher end hotel.
- Bryant (10/5): -
- wernerd983 (8/5): Great stay but need some service... - Great stay, but the service does lack a bit. Long queues at check-in counters and had to ask for cookies after my check in as this was not offered upon check-in Early check-in was not honoured, as guests are advised to check in at 14:00, even though I had Gold status. Had to wait for 40 minutes for the rooms. Rooms are renovated with great furnishings. The shower floor is extremely slippery. Have to hold onto the rail as the floor is at a slight angle. Feather cushions are highly ''infectious'' for hay fever and do ask for synthetic material. Both of us had to change pillows. The gym is great, but not serviced regularly and lacks water as machines are empty. Continental Breakfast is standard and is not worth the extra pay for a full breakfast. Be aware of extra charges, as Gold members don't get a full breakfast for free. Great hotel if you visit UCF nearby.
- Marthe Aurélie (7/5): Super, malgré la nécessité évidente d’un meilleur entretien des toilettes - La chambre était correcte et disposait de l’essentiel. En revanche, les toilettes gagneraient à être rénovées et mieux entretenues. Elles présentaient des signes d’usure et un niveau de propreté insuffisant, ce qui a donné une impression peu agréable et a influencé ma note globale. La chambre était correcte et disposait de l’essentiel. En revanche, les toilettes gagneraient à être rénovées et mieux entretenues. Elles présentaient des signes d’usure et un niveau de propreté insuffisant, ce qui a donné une impression peu agréable et a influencé ma note globale.
- Misty (1/5): -
- Raymond (10/5): it was pleasant night - was very clean and staff was friendly I didn’t have a fridge
- Lloyd (8/5): - People friendly Everything okay
- Peggy (10/5): -
- ronald (8/5): - Food was great nice and clean Room needs upgrade
- Michael (9/5): Great Value For Money - The staff especially Destiny in the Bar were an excellent mix of attentiveness without familiarity. The bed was comfy with quality Linen. Room (400) was a good size with a large desk and good lighting. The Hilton had a Bar and Restaurant which not all Hotels near the UCF have. Free Car Parking Quiet (when the aircon is off) Excellent Breakfast Choice with a Chef cooking to order. I pre paid for Breakfast and it was a little irritating (2 out of 5 morning)s having to wait while this was checked. Also on the last morning I was parked on a dimly lit side table when other more airy tables were available
- Harris (10/5): -
- Deborah (9/5): Clean. Comfortable. Best hot cookies ever - Friendly and comfortable. Very clean. The front desk always acknowledged as we walked past. Nothing
- Gail (10/5): -
- David (10/5): -
- David (10/5): -
- Samantha (8/5): -
- Ortiz (10/5): -
- Barry (8/5): This is a reasonable hotel if you are in the area for a UCF football game. I would look at other choices on returning fo - Close to the UCF Campus and different restaurants. The hotel was quiet. Hotel seemed understaffed. The front desk was not always manned— a camera was on the counter and you had to wait for someone to come from the office. There was not a refrigerator in the room. One day our room did not get serviced. Also, I think the hotel is a rebranded Holiday Inn and is not at the level of other Doubletree hotels we have stayed at
- Glorianne (10/5): The hotel is very nice and very clean and very comfortable but 250 a night with no breakfast included seems a bit steep. - The staff was extremely friendly and accommodating. The facilities were clean and comfortable. The beds are a bit small. It’s a bit pricey to not have breakfast included.
- Sky (8/5): -
- Eric (8/5): -
Photos
