Renaissance Kuala Lumpur Hotel & Convention Centre

Name: Renaissance Kuala Lumpur Hotel & Convention Centre
Address: Corner of Jalan Sultan Ismail & Jalan Ampang, Kuala Lumpur, my

Location: Corner of Jalan Sultan Ismail & Jalan Ampang, Kuala Lumpur, my

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation

Stylish and elegant, rooms at Renaissance Kuala Lumpur Hotel & Convention Centre feature floor-to-ceiling windows and a cable TV. En suite marble bathrooms come with both bathtub and shower facilities.

Relaxation and Recreation

At Mandara Spa, guests may enjoy a massage or relax in the sauna. Other recreation facilities include a fitness center and a family-friendly expansive outdoor play area.

Convenient Location

Renaissance Hotel is situated near various shopping complexes and close to public transportation, allowing easy access to popular malls and attractions. Suria KLCC Mall is within a 10-minute walk, and Kuala Lumpur International Airport is just a 60-minute drive away.

To experience luxury and convenience at its best, book your stay at Renaissance Kuala Lumpur Hotel today.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident's MY PR Card are exempted. There is a refurbishment project in progress at level 1 of the hotel effective May 20, 2024. During this period, there may be some noise disruptions, which we will endeavor to minimize. We hope to have your kind understanding, and our apologies for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Evening entertainment
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
24-hour security
Security alarm
Key card access
Broadcast Live sport events
Happy hour
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Playground on site
Self parking (surcharge)
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Health or beauty spa nearby
Swimming nearby
Water tubing nearby
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

One-Bedroom Suite

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe Menara KL King Room with Sofa Bed

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe Menara KL Twin Room with Sofa Bed

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Family Suite with King and Two Twin Beds

This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Club Suite, 1 Double Bed

1 Double Bed
1236-sq-foot room with city views

Club Level - Club Lounge access
Layout - Separate sitting area
Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe Large Bay Menara King Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Presidential Two-Bedroom Suite - Club Lounge Access

This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features air conditioning, a mini-bar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free newspapers and magazines in the executive lounge
Club Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
409-sq-foot room with city views

Club Level - Club Lounge access, continental breakfast, and light refreshments; guests under 12 years old not allowed in lounge
Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Club Room, 2 Twin Beds

2 Twin Beds
409 sq feet

Club Level - Club Lounge access, continental breakfast, and light refreshments; guests under 12 years old not allowed in lounge
Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
409-sq-foot room with city views

Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, wheelchair-width doorways, hardwood flooring in room, wheelchair accessible, raised toilet seat, tile flooring in room, thin carpet in room, lever door handles, wheelchair-accessible bathroom vanity, and height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
409-sq-foot room with city views

Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Presidential Suite, 2 Bedrooms

2 Double Beds
2702-sq-foot room with city views

Club Level - Club Lounge access, continental breakfast, and light refreshments; guests under 12 years old not allowed in lounge
Layout - 2 bedrooms and sitting area
Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Room, 1 Twin Bed, Pool View (Pool Access)

1 Twin Bed
408-sq-foot room with pool views

Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Room, 1 King Bed with Sofa bed, Pool View

1 King Bed and 1 Double Sofa Bed
408-sq-foot room with pool views

Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Club Room, 1 King Bed

1 King Bed
463-sq-foot room with city views

Club Level - Club Lounge access, continental breakfast, and light refreshments; guests under 12 years old not allowed in lounge
Entertainment - 48-inch LED TV with digital channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
One-Bedroom Suite with Club Lounge Access

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious suite offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free newspapers and magazines in the executive lounge
Deluxe Bay Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe Twin Room with Club Lounge Access

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free newspapers and magazines in the executive lounge
One-Bedroom Executive Suite

This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Club Bay Room with Club Lounge Access

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious double room features air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free newspapers and magazines in the executive lounge
Twin Room with Sofa Bed and Pool View/Access

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
King Room with Sofa Bed and Pool View/Cabana

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe King Room

This double room has a mini-bar, air conditioning and iPod dock. Effective 1st July 2021, all prices quoted are subject to Sales & Services TAX / SST excluding hotel accommodations in accordance with Malaysia government legislation.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shower chair
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe King Room with Club Lounge Access

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free newspapers and magazines in the executive lounge

Guest Reviews

Sheik Shafeeq Ahamed (10/5): - Infrastructure & Team Support
Ennie Edayu (10/5): -
Anna (9/5): - Wysoki standard, duzy dobrze wyposazony pokoj, wspaniale sniadanie, obsluga na najwyzszym poziomie. Brak
Mufaizah (8/5): -
Hanis Alyani (10/5): -
Mohd Fuad Bin Salamat (10/5): Wonderfull & create unforgettable memories - I had a wonderful stay recently and would like to express my appreciation to the team. I was checked in by Aqeef, who provided such a warm welcome from the moment we arrived. He even offered the best available room for me and my family, which came with direct pool access. The room was amazing, and my kids truly enjoyed the experience throughout our stay. However, before we checked out the next day, Mr. Zakuan personally came to meet me and immediately asked about my child’s condition. He calmly checked on the injury, asked if further medical assistance was needed, and handled the entire situation with sincerity, professionalism, and genuine care. The service recovery provided was already more than enough, but honestly, it was never about compensation. It was about how you treat people and how you manage situations with empathy and emotional intelligence. Kudos to Mr. Zakuan and Aqeef for the excellent hospitality and professionalism. Despite the incident, I am very satisfied with the way things were handled in the end. I hope the employer will give appreciation to the 2 staff who are very professional in their jobs and committed in everything they do. For sure, I will return again in the future. During our stay, there was unfortunately an incident where my child got injured while swimming in the pool. Medical assistance was provided, although it took quite some time to arrive. One area that I believe could be improved is the way the duty manager handled the situation at that moment — it could have been done in a more genuine and sincere manner.
Aiman (10/5): -
Nikolay (2/5): -
nouman (10/5): -
Martin (8/5): -
Pattanapong (8/5): Excellent if no motorbike sound at night - Clean, walkable to the Twin Towers, Nice swimming pool Not hotel fault, but if possible - request room that is not facing the street. At night, motorbike gangs are racing. Can't sleep from noise
KIM FOOK (7/5): Good for 2d1n. - I like the pool & the facilities. The staff is friendly. I got the room which is facing to the main road, the motor gangs make noise through the whole night. There are 6 elevator but only 4 are working, have to wait longer during the peak hours.
Tamara (8/5): Geweldig! - Ruime kamer en badkamer. Mooi zwembad. Kluis die niet open ging, uiteindelijk wel hoor. Midden in de nacht. Weinig ligbedden bij zwembad.
Xui Ying (10/5): - The pool and the staffs The splash pool’s water was super cold
Priscilla (7/5): -
Yusoff (10/5): -
Hazwanee Amalina (10/5): -
Farah (7/5): -
Putri Dahlia (10/5): - The room, the swimming pool and kids area. Can the management do something about the begger outside the hotel? Foreigners begger is a bit scary for the customer who would like to walk aroumd there especially at night.
Azrul Abu Bakar (10/5): - Superb breakfast & location
Yating (6/5): -
Anderson (10/5): -
Noor Hazirah (9/5): -
Felicity (10/5): - Friendly helpful staff, hotel is very clean with an amazing lobby full of beautiful Orchids. Room is spacious, clean and the amenities are spot on.
189kml (10/5): A great assistant loyalty manager is better than 100 workers who don't work well. - One of the best stays I had. Nice views nice receptionist. Also very high standard breakfast indeed. I have to mention Mr Ridkzwan, he works well, his efficient really help both hotel and guests a lot. Friendly and helpful, we can see what a role model should be from Mr Ridkzwan.
zilongl2026 (4/5): Bad experience - 1. The first night the room was extremely noisy, the motorcycle noise was roaring until 5am in the morning. Couldn’t sleep all night. They help me change my room the second day 2. The housekeeping was poor. 3. Front desk seems not very knowledgeable, took very long time to check in and check out.
801wongm (8/5): very enjoy stay at this hotel , will be back soon - food is good taste and healty, service is very good
ahmadaL8314IN (10/5): Customer Training for our Oil and Gas customer - Sarawak - Engagement with the sales team—especially Crystal—was effortless and outstanding. She guided us through the entire process, from building the relationship to securing our training slots. We didn’t even need a site visit; everything was handled online and by phone, yet the experience exceeded expectations. Crystal recommended a training room that suited our group, managed the agreement for the venue, and kept our rates fixed throughout. When we requested an earlier setup, her team accommodated us and ensured everything was ready, which gave us extra time to explore KL with family on Sunday. On the event days, the front desk team (Athirah, Sharifah, Puteri and others) provided full support, and operations runner Fitri was present throughout, ensuring smooth activities and excellent food service. The team even surprised us with a cake—an example of their dedication to first-class service. If you prefer international cuisine, the Renaissance hotel restaurant is a great choice; we personally enjoyed local dishes like nasi goreng hence Four Point is our choice!. Overall, a solid event team—looking forward to our next event (see you next month!).
Sayed (9/5): -
cindylinb (2/5): Good Start but Very Disappointing Overall Stay - Stayed 2 nights at Renaissance Kuala Lumpur Hotel & Convention Centre, and unfortunately, it did not live up to its 5-star rating. Positive: We arrived early in the morning, and check-in was smooth. We appreciated being allowed to use the R Club Lounge while waiting for our room. Room & Cleanliness: The room was dusty and did not feel properly cleaned — it seemed like only visible areas were maintained. Lighting was also poorly balanced, with dim living and bedroom areas but overly bright bathroom lighting. Lounge: Food options were repetitive, with minimal variation each day. More concerning was the cleanliness of utensils, which often appeared dirty. Elevators (Major Issue): Out of six elevators, only 3–4 were working. Wait times were 15–20 minutes during busy hours. We even saw staff trying to fix a stuck elevator. The explanation given (too many guests) was not acceptable. The key card system was also unreliable, sometimes directing guests to the wrong floors. Pool Area: The pool floor was extremely slippery, including the kids’ pool. My son slipped and got bruised, and I saw several other children fall. The pool was also overcrowded and not relaxing at all. Noise: Despite staying on the 14th floor, street noise was very loud. I woke up at 1 AM both nights and couldn’t sleep until around 4 AM. Even noise-canceling earbuds didn’t help. The fact that earplugs are provided says a lot. Conclusion: While the initial service was good, the overall experience was far below expectations. Cleanliness, safety, maintenance, and noise issues made the stay very uncomfortable. I would not return.
Tatiana (10/5): -
Adventure56843937247 (6/5): Good Stay, But Child Breakfast Pricing Is High - Everything was fine except for the breakfast buffet pricing. Charging 50% for a 6-year-old seems a bit excessive, especially since my child is a small eater. I had to pay RM58 for just two pancakes.
56stellaj (10/5): Warm welcome, comfortable room, convenient location - We had a wonderful stay at this hotel. The location was perfect, right in the heart of the city, yet the room was surprisingly quiet. The staff were exceptionally friendly and helpful, making us feel welcome from the moment we arrived. Especially the front office staff who was check-in us in, she was very helpful and friendly (forgot to check her name). Shout out to her for making us stay feel at home. Our room was spotless and very comfortable, with a great view. Just a bit disappointed with the sink in the bathroom, the sink is clogged. Breakfast was excellent with plenty of choices. Highly recommended and I will definitely be returning to bring my kids back here. They are very happy! ❤️
Rogyusuf (10/5): Great Service and hotel - We had a wonderful stay during our recent visit, made even more special thanks to Nurul Syahirah. She thoughtfully arranged a complimentary room decoration and birthday cake for our celebration, which truly exceeded our expectations. Everything was beautifully prepared, and the effort put into making the occasion memorable did not go unnoticed. It added a personal and heartfelt touch to our stay, making it a truly delightful experience for us and our family. We sincerely appreciate the excellent service and attention to detail. Thank you, Nurul Syahirah, for going above and beyond—we absolutely loved our stay and will definitely be returning!
yangning (7/5): 还可以 - 隔音和床品质量，尤其枕头
Kamson (10/5): Happy n satisfied - Kids play area n water slides with pool Nothing
kongx24 (10/5): Great stay great service - I would like to express my sincere appreciation to AFOM Zackuan for his outstanding service and warm hospitality throughout my stay. He ensured that I was well taken care of and that my room met all expectations, making my experience truly pleasant and comfortable. I would also like to extend my gratitude to Lim at the Front Desk for her excellent service. She was attentive, professional, and handled everything efficiently, contributing greatly to a smooth and enjoyable stay. Overall, I am very happy with my experience and truly appreciate the efforts of the team.
merc8989 (10/5): Spoilt by the noise from the street - Was pleasantly upgraded to a suite at check in. Suite was spacious, clean and comfortable. Had cocktail and breakfast at the R Club on the 25th. Plenty of quality food and drinks options. Excellent service by staff at reception and R Club. Only problem was the noise from the cars and bikes at night. Could hardly sleep. Unfortunately only realised the ear plugs at the bedside in the morning.
NuckingFuts350 (4/5): 10 during the day and 0 at night - The kids had an absolute blast during our stay, thanks to the excellent children’s activities and the fun pool area. The hotel’s location is also very convenient — just a short walk to the monorail station and surrounded by plenty of great dining options in the Doraisamy and Dang Wangi area. Unfortunately, the nights were a completely different story. After a full day of activities, we were looking forward to a good night’s sleep, but it turned into a nightmare. From around 1am to 5am, we were constantly disturbed by the loud revving of motorcycles racing along the main road. The noise was relentless on both nights of our stay. While the kids were exhausted enough to sleep through it, the adults struggled badly. We made our complaints to the staff but unfortunately there is nothing they could do. Important note: I would strongly recommend against staying here if your room faces the main road, or staying there at all if you are light sleeper as the noise would echo all over the building. The traffic noise at night makes it very very difficult to rest. I was so relief to check out and return home.
418annn (10/5): Great service and great facility. - Everything was great and really appreciate their service.
Munira Hanim (9/5): Excellent Family Getaway! - We reached earlier than expected and wanted to pay more for early check-in to rest. Unfortunately, there weren't any rooms available but the staff made sure to call when it became available. I was very grateful she was attentive to our needs as we requested for a connecting room. There was plenty of things to do, quite easy to get around and also breakfast was yummy! Nothing :)
Dreamer23366076919 (6/5): Spacious Stay with Excellent Breakfast - Spacious room, but the USB port didn’t work and no update was given. Great breakfast service thanks to Mr. Doni for his hospitality.
muhamadfaizalm2026 (10/5): A hospitality that pays. - Great hospitality by the people's of R.
nurhaniza (8/5): -
siowchee2108 (10/5): A Stay Filled with Care, Not Just Comfort - Had a really lovely staycation at Renaissance Kuala Lumpur Hotel & Convention Centre last week, overall a great experience for the whole family. We were pleasantly surprised with a complimentary upgrade to a Club Lounge Deluxe Bay room, with a stunning view of Menara KL and Merdeka 118. The room was comfortable, and our little one absolutely loved playing in the bathtub, simple joy but it made the stay extra special. We spent quality family time at the kids club and swimming pool, both were well maintained and enjoyable. Room service was also impressive, fast, efficient and professional. The breakfast buffet really stood out. It’s my first time actually complimenting a hotel breakfast because most tend to feel quite similar, but here the food choices were great and the presentation was very appealing. Looking forward to trying their dinner next. One moment that really stayed with me was a thoughtful staff member at breakfast. We were seated in a spot where people frequently walked past, and he came over to suggest a safer table as he was concerned someone might trip or accidentally bump into our 1 year old. That level of attentiveness and care is rare. I’m so sorry I didn’t catch his name, he’s a young gentleman with a tan complexion and curly hair, but he truly stood out. I saw him again at the pool later and he kindly guided me on ordering via QR, just genuinely warm and helpful throughout. He really deserves recognition for going the extra mile and making guests feel cared for. Also a shoutout to a lady staff who patiently explained the parking rates and terms, very polite and helpful. Overall a very satisfying stay. It didn’t just feel like a staycation, but a place filled with care where we could truly relax and feel at home, almost like a second home. Definitely will be back again!
Berezovskiy (9/5): -
kittyy_yue (10/5): convenience location, staff friendly and helpful - everything excellent especially front office team.
ARIAS (10/5): Amazing hotel - Nice hotel , friendly staff , noisy rooms and overcrowded swimming pool
Navigate13146715353 (10/5): Great Location, Warm Service & Total Relaxation - I had a wonderful stay here. The room was spacious, clean and very comfortable, making it easy to relax after a long day. The staff were consistently warm, attentive and professional, which truly enhanced the overall experience. I also had time to enjoy the spa and it was a great, relaxing experience—definitely one of the highlights of my stay. The hotel’s location is very convenient, close to key attractions and easily accessible.
Wanderer34931049135 (10/5): Good school holiday relax - The hotel although is a bit old, but the hotel staff service is good, the children facility is very good (with slide) , very good for the family. The lounge is big enough and with serving cocktail . The Lobby breakfast in Evolution is also good with choice but less surprise compared to Le Meridien Kuala Lumpur and Le Meridien PJ. (Of course Renaissance is already good, but since we also stayed in Le Meridien, then compared to their food choice Le Meridien is better. ) The location is also good , close to shopping mall. Overall I would say beside a bit old, otherwise everything is good. Ideal also for the business meeting and leisure for family !
Raja Ahmad Kamil Shah (9/5): -
Shu Yan (5/5): Mis operation - The facilities are great I booked 4 rooms and cancelled 1 room. But upon check in the system checked I only have 2 rooms. I need to pay more for another higher rate room. So I just take 2
Ehsan (7/5): Greta hotel, need better management. - Great location, modern facilities and room size. Check in process took more than half an hour, system breakdown and a lot of going back and forth! Noticeable wrong attitude by some staff, particularly at breakfast avoiding contact to ignore guests.
Muhammad Al Qawi (10/5): - Very near to KLCC
Abdul Ghani (10/5): -
Tan (10/5): -
Li Yin (7/5): Overall is great. - The staff is friendly and welcoming. The pool is well maintained. 1. The temperature of the shower water is not stable. 2. The soundproofing is bad.
Naoko (10/5): またいきます - キッズフレンドリー
li (7/5): - 儿童设施丰富，适合亲子旅游入住建议增加早餐品种，早餐和酒店价位略有不匹配
sulong (10/5): -
Min Jun (10/5): -
suei fun (9/5): - 酒店员工很亲切，环境很好很干净，特别适合亲子旅游……
Corinna Atkinson (9/5): Best child friendly hotel in KL - best hotel we've stayed in for children great park and swimming facilities fantastic choice at breakfast even with an inflatable dinosaur roaming around saying good morning! - loved the fact children had something to play with in 'the children friendly lounge', however it was not as nice and there could be more toys and games for the children that were a little older - cookies had nuts in and despite telling them they needed to be labelled for nut allergies (like the other food was) we kept returning the next day and nothing had changed
Kartik (10/5): -
Aslah Kacak (9/5): -
Prakadeesh Kumar (7/5): -
Maximiliaan (6/5): It was fine - Perfect for kids and conferences 2 Elevators were not working, so sometimes you had to wait 10min for an elevator. We received a letter under the door that MotoGP event would cause some disturbance, for 2 nights the kids and us were awake between 1-5 because of motor cycles making extreme noise. I assume you would expect some heads-up when booking. We first stayed at the Shangri-La, 5min down the road. Much better price-quality.
Nihal (8/5): - Good overall Room service food was not so good
Mohd Fuad Bin Salamat (8/5): Please give guests the flexibility to watch Netflix and YouTube, especially children. - Good location and nice view Floor have dusty , no maintenance staff came to fix the door, while the lock from the inside was broken and not safe for my family while sleeping.. smart tv but can't open youtube and netflix, while the hotel concept is more for children but my child is bored and can't watch his favorite story..
Muhammad Al Qawi (10/5): -
suriati akmal (7/5): -
Ain (10/5): -
Mohd Hosni (1/5): Not value for money.. no priviledge for booking a suite - No bathing soap for tub.. bathing soap so little.. no mini bar.. late checking.. complementary birthday setup not so much.. breakfast table so cramp amd need to que, saw allow other people to cut que.. many lift out of order No bathing soap for tub.. bathing soap so little.. no mini bar.. late checking.. complementary birthday setup not so much.. breakfast table so cramp amd need to que, saw allow other people to cut que
Amizah (10/5): Lovely stay with my family - Family friendly stay & they accepted my request to put a cake in the room for my kid’s 7th birthday Breakfast time - too packed
Nur Hidayah (10/5): A good place for city staycation - Everything Nothing
Aiddi (9/5): Great. Would come back again. - Breakfast was excellent. Location of the hotel was great, but not so walking distance with malls.
Mohd amin (8/5): -
Ian (9/5): - Friendly staff excelent service
Wan Rozidah (10/5): -
Madyhah (8/5): -
Min (10/5): -
Kwong Bun (10/5): -
ooi yee (10/5): -
stefano (6/5): - La gentilezza dello staff. Stanza non insonorizzata. I rumori di auto e moto erano molto forti anche al diciottesimo piano.
MOHD NUR HASYIME (7/5): -
Jihane (10/5): -
Inftraveller (8/5): Nice place but noisy - The layout of the ground floor is a bit confusing and inconvenient. There are multiple stairs if you come from the carpark lift to reception. The room lifts are tucked away and not easy to find. The hotel is on a busy street and the rooms are not sound proof enough. The whole night I could hear many motorcycles revving their engines and apparently racing. Noise from kids using the swimming pool was also very audible in my room. Better sound proofing would go a long way to improving comfort. The TV in my room was not always connected to the hotel's channels, though YouTube was available. Unfortunately, it looks like your logins are not cleared when you leave. Staff at the R Bar were excellent
984richq (10/5): KL Renaissance worth your try - This is my second time staying in this Renaissance hotel. The staff are very polite and friendly and they do do their best to satisfy my request. The food served in the lounge is great. The dinner is of one cuisine per day and I tried the western/Chinese/Malay/Japanese food and all good. Staff in the lounge even remember me during my stays. Nice vibe. The location is wonderful, just max 10mins walk to KLCC twin tower. There's one metro station right outside of the hotel.
soonleng89 (10/5): Friendly staff and spacious room - Really appreciate the hotel management staffs who allow us to check in slightly earlier than usual check in time as my mum able to rest after a long journey from Johor Bahru . Staffs were helpful and attentive especially Clair whom we met in R Lounge. Will definitely come again if we ever visit kl
Jeremy (10/5): Nice rooms! Nice area - Nice rooms, very spacious bedroom. The area is close to the downtown area so doing tours, shopping, and finding food was easy. The hotel was very busy and the staff seemed a little flustered but all in all it was ok.
Zaaker (8/5): -
G3299WTsamuelp (10/5): Great Family Hotel in Golden Triangle Hotel Kuala Lumpur - The location of this hotel is really good, really closed by a lot of things in center of KL, Room also good and really accommodate my family during my stay. Also want to recognized Joseph our Navigator who help me to get food from Sichuan Kitchen and really helpful for that. Kids ground really accommodate all the needs of my toddler. Totally will stay here again when we are trip to KL
Nor Azuwan (10/5): -
Fatin (10/5): -
Idrina (8/5): -
marisaforestry (8/5): Good functional hotel for a stay in KL - It is a very functional hotel with good rooms, good beds and a decent gym. The service is patchy, for example they did not collect our luggage despite several calls and could not answer quite basic questions but on the whole they do they best. It is good value for the centre of KL. Gym very good, swimming pool a chaotic nightmare if you go at the right time but perfect for young children.
mohdsalleh (8/5): -
Benjamin (9/5): -
James (9/5): 2 nights in KL - Pool, room had a great view of KL tower and you can see the Petronas towers from some parts of the hotel and the children's playground. The pool and children's playground is great for little kids
jackmB696CQ (10/5): Great stay - Perfect stay. The location is premium, the service is unbeatable, the variety of food in the R club is great.