The Grayson Hotel Miami Downtown
Location: 1100 Biscayne Boulevard, Miami, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience modern luxury at The Gabriel Miami Downtown, Curio Collection by Hilton, the official hotel partner of the Miami Heat. Guests are welcomed with a complimentary drink, setting the tone for a memorable stay.
Stunning Views
Indulge in breathtaking views of the Miami skyline and Biscayne Bay from guestrooms with floor-to-ceiling windows. The perfect backdrop to your Miami getaway.
Exceptional Dining and Wellness
Savor tapas-style dishes at CVLTVRA, a culinary journey blending Latin and Mediterranean influences. After a workout at the 24-hour fitness center with panoramic views, pamper yourself at DERMANOVA Med Spa and Salon for ultimate relaxation.
Book now to elevate your Miami experience at The Gabriel Miami Downtown.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Heated pool
- Outdoor furniture
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Beach toys
- Rooftop garden
- Vegetarian menu options available
Rooms Available
-
Superior Room, 1 Bedroom, Accessible, Bay View
1 King Bed
501-sq-foot soundproofed room, balcony with bay views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar in shower, toilet grab bar height (inches): 36, low-height electrical outlets in bathroom, hand-held showerhead, roll-in shower width (inches): 68, braille signage, transfer shower, wheelchair-width doorways, lever door handles, wheelchair accessible, visual fire alarm, closed-captioned TV, wheelchair-accessible vanity height (inches): 32, raised toilet seat height (inches): 17, wheelchair-accessible doorway width (inches): 36, raised toilet seat, shower grab bar height (inches): 34, wheelchair-accessible bathroom vanity, phone accessibility kit, low-height view port in door, and low-height door lock
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Eco-friendly cleaning products
- LED light bulbs
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Queen Beds, Balcony, Pool View
2 Queen Beds
581-sq-foot soundproofed room, balcony/patio with pool views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Eco-friendly cleaning products
- LED light bulbs
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
One Bedroom Suite King with Balcony
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The kitchenette features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a mini-bar and a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
-
Pool View Double Queen
The spacious double room provides air conditioning, a mini-bar, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
-
Suite, 1 King Bed, Balcony, Bay View
1 King Bed
1459-sq-foot soundproofed room, balcony with bay views
Layout - Bedroom, 2 living rooms, and dining area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop workspace, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 2 Queen Beds, Bay View
2 Queen Beds
729-sq-foot room with bay views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Soap
- Guidebooks or recommendations
- Eco-friendly cleaning products
- LED light bulbs
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Pool View King with Terrace
This room features a terrace and views of the pool.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
City View King
This room features views of Downtown Miami with floor-to-ceiling windows.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Deluxe Room with Two Double beds and Balcony - Bay View
This family room features a chair, side table and seating area. Floor-to-ceiling windows opening onto a private balcony are provided as well.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Deluxe Bay View King with Balcony
This room features a chair and seating area. A balcony with a view of Biscayne Bay is provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Corner Bay View Jr Suite King with Balcony
This corner room offers a walk-out balcony with table and views of the Biscayne Bay.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Bay View King
This room features views of Biscayne Bay with floor-to-ceiling windows.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
City View King with Balcony
This room features a private balcony and views of Downtown Miami.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Bay View King with Balcony
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this double room also features a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Bay View ADA King with Balcony
This ADA accessible room features a private balcony and views of Downtown Miami.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Privacy curtain
-
Corner Partial Bay View King
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
Guest Reviews
- Angela (9/5): - Everybody was friendly and very helpful. The room was very clean and even though we were early we were able to check in. We didnt have hot water for the shower but we reported it and they set about fixing the problem
- JULIE (10/5): -
- susanne (6/5): Ereignisreicher Aufentalt in Miami Downtown - Das Personal ist nett, unser Zimmer sehr großzügig und die Ausstattung war ok. Die Toilette war immer wieder verstopft , wurde zwar repariert bzw. Der Hausmeister kam mit der Saugglocke jedesmal an, aber es half nicht. Die letzen Tage sind wir immer im Restaurant auf das WC gegangen, es war zu stressig. Einmal ging plötzlich der Feueralarm im Zimmer an, einfach so. Die Bodenplatten beim Swimmingpool sind gefährlich, beim Aussteigen aus dem Pool aufpassen. Es ist gefährlich glatt, mein Mann rutschte aus. Ist Gott sei Dank nichts passiert. Frühstück war auch ein wenig komisch, man bekam entweder Kaffee oder Saft, nicht beides zusammen. Der eine Swimmingpool befindet sich in Renovierung.
- Cindy (4/5): - Hôtel en travaux piscine en rénovation pas prévenu bruit insupportable
- Lea (8/5): -
- Kimberly (10/5): I will stay there again - It was a great location and very clean NA
- Courtney (10/5): 10/10 would stay stay again!! - Beautiful hotel, excellent location. Staff was kind and super helpful.
- Simone - SP (9/5): -
- Raymond (10/5): Excellent - Everything
- jimenez Cepeda (10/5): -
- Mayra Julissa (10/5): - Out of all the thing's I think we loved the bathroom in our room the most. It was so spacious it was a whole other room. The shower and bath was perfect for two. The two sink's helped us get ready. And we were in love with the soap. We didnt use our own that we brought! That on booking i specified my check-in time and personally contacted the hotel and I still waited almost 3 hour's for my room without my luagge..
- Sally (6/5): -
- Gabriel (7/5): -
- Abdulai (8/5): -
- Shameika (9/5): The best experience money can buy! - The staff was friendly and anytime I needed anything it was available and fast. Lobby and hall ways were very clean. Pool area was clean and easy to access. There was baggage assit when we left. I did not like how difficult it's was to get to the hotel. (ALOT OF CONSTRUCTION) Temporary i guess, everything closed early. Also in the room things didn't work to my satisfaction but some what exceptable. The tv had problems and the sliding door was broke. Things were fixed.
- Joe (8/5): Good location, great views, excellent staff. Good value for money. Would recommend and stay again. - Staff were fantastic, room was lovely. Showers fantastic. There’s nothing I didn’t like. The bar on the ground floor wasn’t open and this would have been nice to use instead of having to use the main restaurant just for drinks.
- Fabio (9/5): -
- Maria Cristina (8/5): -
- Kaelyn Partenza (9/5): - Beautiful hotel great location Breakfast was not so good and valet for car extra 50 per day
- Ronald (2/5): Disappointed Pre'cruise experience. - This was one of the worst hotels that I stayed in the last twenty years. We reserved a pool side view room, after waitting 8 hours to get or room, it turns out our room had no view of the pool, which was being remodeled at the time of our reservation. Their are no vending machines or gift shop to bring beverages or snacks to room, the dining was over priced, and I did not have a descent meal. I recommend you look else where for a room pre-cruise or post cruise.. Never again for me. Nothing
- Kelly (10/5): -
- Kelly (10/5): - The staff was extremely helpful and genuine. From when I walked in two hours before my check-in time, the staff was already responsive on advising me that my room was ready and I can check in early. The valet parking was extremely convenient and even though the main pool and hot tub was being renovated the other hotel amenities like the gym and sauna made up for it. The hotel altogether was extremely clean and always had a fresh smell to it. I will definitely be returning anytime I visit Miami to stay at this hotel. everything was great.
- T (10/5): Excellent - L’emplacement, la vue l’ensemble, cet hôtel est incroyable Malheureusement, la piscine était en travaux, mais ils savent toujours faire le nécessaire pour satisfaire les clients
- Geoffrey (9/5): Nice and relaxing with great room space and views. - Very large corner room with views out over the Cruise terminal and South Beach from floor to ceiling windows and a large balcony. Very spacious, uncluttered and clean but showing its age. Two free cocktails of the day between 5 and 6pm. Swimming pool and restaurant available but very few external shops/restaurants in the immediate area. Some noise as its on a busy road with construction nearby but not a problem for us. Very reasonably priced and a perfect hotel if cruising out of Miami. Lack of hotel shop and nearby convenience stores.
- Gabrielle (10/5): -
- Fanny (9/5): Bel hôtel haut de gamme très confortable - Haut de gamme, agréable et accueillant. Ça sent hyper bon partout !! Piscine extérieure fermée - dommage 🙃 Service voiturier hors de prix mais on commence à être habitués à Miami.
- Lyndsey (7/5): -
- Todd (7/5): - Location to the cruise port Initial room had no door on the bathroom, was obviously a handicap accessible room that we did not reserve when we booked
- Supriya (8/5): -
- fields (9/5): - Nice spacious room, staff was very friendly and eager to help
- Julie (9/5): Great place to stay before a cruise - It was downtown and near the cruise port. The room and decor was lovely and spacious.
- Philip (4/5): Frustrating - should have been told the pool was closed - Staff Pool closed for refurbishment. Poor breakfast
- Miguel Angel (9/5): descanso ,vida , confort - la atención y ubicación
- JOHN P. (5/5): Great Hotel...CALL to see if your vehicle is allowed on this property! - Hotel was close to downtown and waterfront Park Due to a screw-up on Booking.com's part... We almost were refused to stay at the hotel due to arriving in a Chevy Silverado 1500 pickup truck... Large SUVs and Pickup trucks are banned from parking on the property and in the hotel secure parking garage!! Management stated that they have informed Booking.com of this rule but Booking.com has not included this information in the Parking Policy information!!!!
- Stephaniecy (8/5): -
- Tugba (9/5): -
- Harris (5/5): -
- Cédric (8/5): - Room was very spacious Complimentary champagne was a lovely attention Main pool is under construction + the heavy noise from the surrounding highway made sitting on the terrace unpleasant
- Doris (7/5): Schlechte Kommunikation des Hotels - Zimmer & Bad war grosszügig . Grosser Balkon Leider war der Pool gerade im Umbau, d.h. kein Pool, keine Poolbar 🙈 Balkon kaum möbliert! Sehr laute Ventilation, sobald das Licht fürs Bad eingeschaltet wird! Das Personal am Empfang weiss nicht, dass die Poolbar nicht geöffnet hat 🤷♀️
- Shanna (10/5): -
- Callie (1/5): - Location to cruise ships Shattered bathroom door,no one asked if I was ok or took care of the room stay. The 2nd stay there was blood on the bed skirt.
- Raphael (8/5): Gelungener Aufenthalt mit einer tollen Lage - Die Lage und das Hotel waren super. Personal war sehr freundlich und hilfsbereit. Bei unserem Zimmer hat die Tür ins Badezimmer gefehlt bzw. war nicht vorhanden (vielleicht auch gewollt so)
- Meriem (7/5): Chambre spacieuse avec une décoration cosy, ce qui est appréciable au premier abord. Cependant, l’entretien laisse à dés -
- Steven (10/5): -
- Scott (1/5): - I used my phone to book and accidentally booked a year in advance, and the hotel did not let me change it. Yes, it was unrefundable, so legally they were allowed to do that. I was willing to pay for any additional charges to move it, but couldn't.
- Marianna (8/5): -
- Lively (9/5): -
- Michelle (10/5): Fabulous -
- Daniel (9/5): - The pool, location, the staff and the room size. EVERYTHING! The use of the thermostat... Just getting used to different ones in different hotels. But that is a personal minor issue.
- Katherine (10/5): Overall, the stay was great. We would recommend and stay again. - The location was ideal for boarding our cruise the next day and it was a quick/affordable uber ride to brickell for food and a night out. The hotel staff were friendly and accommodating a the room was beautiful! The view of the city and cruise ships was a fun pass time. The only thing I wish we knew was the parking situation. They have an onsite parking garage that is only available with valet at $46 a night. The garage also had below average height restrictions so my husbands truck which fits in port of Miami garage could not be parked there. We had to walk to another self pay parking garage and it costs us over $120 for one night. It would have been helpful to know this information on this booking site in order to have prepared better! This booking page shows the cost but not the restrictions.
- Hien (10/5): -
- Tony (7/5): -
- Karin (9/5): -
- Lise (10/5): BRAVO à l'équipe... - tout rien
- Paula (10/5): -
- Candice (7/5): -
- Tony (7/5): -
- Lois (10/5): Loved it. We had a bay view which was gorgeous! Wish we were staying longer! Staff are lovely - Stunning place. Spacious
- Marciepr (8/5): -
- Marianne (5/5): Zimmer war gut, Preis Leistung stimmt niemals. - Frühstücksraum schmutzig. Es gibt kein Buffet. Es gibt keine Müesli oder Ähnliches. Empfangsdamen mit zu viel Parfum und Schuhen mit lauten Absätzen. Sehr tiefes Niveau.
- Ralph (7/5): Gute Mittelklasse, aber kein“small luxury“. - Balkon im Zimmer
- SFTBOOKING (8/5): - l'espace, la localisation de l'hotel, le service étaient parfaitement en ligne avec nos attentes. En particulier la localisation est vraiment excellente Notre chambre donnait en bord de voie rapide. L'isolation sonore des menuiseries n'est pas à la hauteur du reste de la prestation. Les nuits étaient bruyantes
- Kesha (7/5): - The pools the staff No business center, you have to email front desk then wait on them to print out your docs.
- Engin (6/5): - Lage Sauberkeit im Zimmer
- Ignacio (7/5): - Ubicación Nos tocó una habitación muy ruidosa
- Jacob (10/5): -
- Fanny (9/5): -
- Guest (3/5): -
- Patrick (9/5): -
- Alison (10/5): - Friendly staff and great location
- Lisa (10/5): Excellent Hotel in Downtown Miami with views of Bay Harbor - Very convenient to Cruise Port. Great staff & very nice accommodations! We would stay here again for our next trip:) Nothing. Very pleased…
- Adrien (10/5): - Facilities were great. Amazing views. The staff were fine, not particularly welcoming. But no real complaint
- Ebony (10/5): Everything was fantastic. Hotel was to die for staff was great. I will definitely return. - It was one of the nicest hotels I ever been to so nice and comfortable scenery was beautiful Maybe that they didn’t have complementary breakfast
- MÔNICA (5/5): Não gostamos. - Localização. Foi decepcionante. Higiene péssimo em todas as áreas. No quarto, armário e mesa de cabeceira empoeirados, cortina velha com rasgo, limpeza deixa a desejar. No restaurante as cadeiradas muito empoeiradas, a sala fitness com chão sujo, não limpam os cantos, Limpeza Sofrível. Funcionária que serve refeição com unha grande e colorida, cabelo sem proteção. Custo do estacionamento muito alto, totalmente desproporcional, nos sentimos lesados.
- Roger (7/5): -
- Pedro Henrique (10/5): -
- Kayla (8/5): Clean,luxurious,budget friendly - Great location to cruise port room was spacious and clean Shower drain was definitely clogged but a easy fix shower was clean
- W9010QNbrettt (6/5): Canyon shaped bed - Bed was so bowed towards the middle it was not comfortable. It is way past time to replace. painter left paint drops through out the room and apparently has never heard of drop cloths or painter's tape. Room was ok.
- Ross (7/5): -
- Steven (6/5): Great for an overnight - Location Bit soulless
- Eleanor (8/5): Comfortable close to port of Miami - Contemporary updated loft like high ceilings. Comfortable beds and bedding Great breakfast at the restaurant. Large portions, enough to share. It was a maze to get to the room. About 6 turns. Only one chair to sit at the table. No instructions to work the espresso machine. Trial and error. Great coffee however.
- Callie (5/5): Disappointed - Location to the cruise ship The noise. The facilities were limited due to people who are residence. No lounge chairs,as they are reserved for the residence. The restaurant was expensive,not included in the price,nor was there any free coffee.it cost over $100 for my husband and I for an omelet breakfast. We stayed again the day we got back from our trip. The room was dirty,the bed sagged in the middle and there was blood on the bedskirt.
- Abdul-Qadir (6/5): -
- chris (9/5): -
- Jeremiah (1/5): My stay at this hotel was a total disappointment. - The location was convenient. Almost everything about this hotel was terrible. To be honest, this was, personally, my worst hotel experience in 30 years of travel around the world. After two nights sleeping on the floor, I had to buy a mattress topper and place it on the bed base because the mattress in my room was way too soft and sinking in and nothing could be done to resolve the matter after some clumsy solutions were attempted. Hopefully, the mattress topper which I left at the hotel will be kept well to assist other guests who stay at the hotel. Basic toiletries in the room like soap, lotion and shampoo were not regularly replenished. The breakfast had little choice and took very long to be served. When I checked out, I forgot a small vanity bag in the room with my basic personal hygiene and grooming items and perfumes. To my dismay, when I messaged the hotel a day later to check for my bag, the hotel messaged back to say the bag was not found!
- Liam (9/5): - Close to airport and within walking distance of downtown. Metromover close by and easy to get to the port.
- Michelle (8/5): -
- Cathrine (10/5): -
- Rose (9/5): -
- nathalie (8/5): Belle vue et bon accueil. Donc 👍 - Restaurant et son personnel Trop bruyant. On entend les voisins comme si on avait une chambre commune
- Janet (8/5): -
- Štefan (9/5): - Super lokalita, v centre Miami neďaleko Bayside. Moderne ubytovanie, veľmi čisté, komfortne. Veľká izba. Trosku zle odhlucnené. Bol počuť hluk z vonku.
- Chiara (10/5): Great hotel - We absolutely loved our stay at this hotel: our room was bright and spacious and even though it is located on the main road, it wasn’t loud at all. The room and the hotel in general were modern and clean. The rooftop pools and jacuzzis are great, and there are some nice add-ons such as complimentary guest drinks daily, complimentary bike rentals, discounted tickets for the Frost Science museum and free movie screenings. It’s in a good location close to the port and just a short drive from the airport. We’d definitely come back and would recommend the hotel to anyone in Miami.
- Chris (9/5): -
- LEE (2/5): See above on my comments, in short just book another hotel. - My flight arrived early so I tried to check in at 12 noon which I know was early so my room wasn’t ready which I accepted. I said I would go and shop and have some lunch and will be back in around 2.5 hours. The lady said that will be fine, I will ask housekeeping to do your room early. On my return at 2.45pm room still not ready. All I was told this time was “Check in is 4.00pm”. Very very annoying, especially when I call in early to sort out. As for the room it was at the side of the main road so woken up at 4.30am with LOTS of noise. My advice is choose another hotel. This one is extremely bad, both reception staff and room. Check in very poor and room extremely noisy
- Maximilian (4/5): Sehr ungepflegt und dreckig - Lage ist sehr gut Unser Zimmer war ziemlich dreckig.
- Guest (10/5): -
- Pekka Juhani (1/5): Stay away from this place. - Location in downtown Miami. Convenient spot between airport and cruise ports. Long story short: As corporate employee of company belongs to Carnival Corporation, needed to make quick business trip to Miami. Grayson Hotel was selected due to location. One night only. During Check-out at follow morning the final invoice was requested to be sent to my email - however - invoice of breakfast was received only. I did call hotel multiple times and sending follow-up emails to get correct invoice to verify my stay (business trip; submitting travel expenses for reimbursement of over 320$/night stay). However - an attitude from staff was imminent at the first moment of calls. THEN: Suddenly transferring calls to other staff, kept myself on-hold extended period, few hang-up just like that, asking me to call another number, etc. Summary: This outdated hotel has staff with an attitude.
- Christine (8/5): Recommend to anyone staying a few nights in Miami - Great position close to a nice breakfast cafe and 5 minute walk to tour pickups (Bayside) and great restaurant area. All good
- Tiffany (8/5): -
Photos
