Mercure Paris Arc de Triomphe Etoile

Location: 27 avenue des Ternes, Paris, fr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Wine release events
• Electric bicycle charging station

Rooms Available

• Classic Room with One Single Bed

  Offering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Single Room

  Providing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Twin Room

  This air-conditioned room features a flat-screen TV, a mini-bar, free Wi-Fi and tea and coffee making facilities. The private bathroom is fitted with a bath or a shower and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Double Room

  This air-conditioned room features a flat-screen TV, a mini-bar, free Wi-Fi and tea and coffee making facilities. The private bathroom is fitted with a bath or a shower and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Privilege Double Room

  This air-conditioned room features a flat-screen TV, a mini-bar, free Wi-Fi and tea and coffee making facilities. The private bathroom is fitted with a bath or a shower and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• BERRADI SOUFIANE (10/5): -
• Sylvain (7/5): -
• Elfakri (8/5): -
• karray (8/5): -
• Elfakri (8/5): -
• Elfakri (8/5): -
• Federico (3/5): Evaluar con tiempo mejores opciones - Tener un lugar donde poder parar. Buen desayuno. La limpieza brilla por su ausencia. Polvo, peluzas por todos los rincones de la habitacion. debajo de la cama ni hablar! La ducha un desastre. Un duchador fijado a la altura de la cintura sin entender porque! Podrian a¿haberlo fijado mas alto y era mas funcional. Baño super pequeño e incomodo. Al momento de hacer la reserva se especifica la diferencia del precio un poco mas alto por un tipo de habitacion con ciertas caracteristicas y al momento de llegar te entregan otra. Dicen que es por disponibilidad (entonces el extra del precio no se justifica) y cuando vas a reclamar te terminan entregado lo que pediste. Entonces donde esta la disponibilidad!?
• Alain-Fabien (10/5): -
• Marie-Céline (10/5): -
• Carole (7/5): - Bon emplacement
• Gabriele (8/5): -
• Elie (9/5): Bon hôtel proche de tout - Chambre spacieuse refaite à neuf literie super Petit lobby
• Tatiana (9/5): -
• Fabrice (1/5): -
• yael (6/5): -
• Adi (8/5): -
• Isabelle (7/5): L'hôtel mériterait des investissements pour récupérer un confort en lien avec son nombre d'étoiles -
• Hamze (7/5): - Breakfast and location
• Dominique (9/5): - Très bien
• Castaldelli (8/5): Atendeu as nossas necessidades - Localização
• Karam (8/5): -
• Sara (8/5): Good - The room size was good, and the bathroom size was also good. The room was clean and had all the basic amenities, including slippers and a hair dryer. Check-in and check-out were fast and easy, and the staff were friendly. The room deposit was refunded immediately, even though we paid by card. We received it the same hour we checked out. Nothing
• Sharin (10/5): -
• Marco (10/5): -
• ANGELIQUE (10/5): J y retournerai - L accueil La gentillesse du personnel Toujours un bon petit déjeuner Ras
• NIZAR (8/5): -
• Jean-Philippe (7/5): Decent value stay close to Arc de Triomphe - Location, friendly service, room size Old and slow elevator, blind breakfast room
• 1958van (10/5): An excellent choice - Very nice service ,clean rooms ,very good location you can find lot of local french rest around , very good and with lot of chioces breakfast and the most important .... all of the staff profesionals and very friendly !!! I will go back easily
• Asli (10/5): - Çalışanlar güler yüzlü, otel temiz ve merkezi konumdaydı Pahalı olması
• Rachel Lim-Pinoncely (6/5): Great location, lovely area. Acceptable room but lacking in services - The location of the hotel is excellent. Transport is nearby, and tons of amenities. Everything is within walking distance. The service is really subpar, particularly the night staff who seemed untrained and unprofessional. When I arrived late at night, I had forgotten that my rooms were prepaid so when I was asked for my credit card, I didn't object. Shouldn't payment status be the first thing a check in staff should verify? In the end, the mistakenly taken pre-authorisation maxed out my card, causing a lot of inconveniences. Yes, a pre-authorisation is not a debit on a credit card but it still blocks out the amount on my card limit, holding it so I can't use that part of my credit. On another occasion, when I needed a wine bottle opener (no bottle opener in the room), housekeeping did not pick up the phone so I rang the front desk. The staff rudely asked why I needed a bottle opener and to go downstairs to the reception with my bottle. He handed me the opener without looking up from his computer. I opened my wine bottle at the reception and left. No words exchanged. I do not expect this sort of service from a Mercure Hotel group. The day staff, on the other hand, seem to know what they are doing and were much more professional and friendly.
• B. Camacho (7/5): Average stay - We stayed for 5 nights, and the location was easy to shop and take transportation. Our room wasn't ready even though in the system I placed my arrival time. There was a request made for this booking, and they did not follow through. The height of the showerhead was really low, and the metal part cut my finger while handling it in Room 102. You can tell that this building is old. The room could use more towel hooks because they have it placed under the sink, which is really low. So I had to hang my towel over the mirror. there's this awkwardly tall table, the mini bar just in the middle. The table under the tv was very awkwardly shaped. Just towards checking out, the man at the counter took so long to argue with other guests we almost missed our train
• Salvino (8/5): -
• Jacques (8/5): -
• Christopher (10/5): - Good location and quiet hotel
• Vera (8/5): Walking distance to Arc de Triomphe and shops - Breakfast was very good with a good variety Nothing
• Emil (10/5): f - locatia
• Gilles (10/5): -
• philippe (9/5): bon sejour.a souligner le professionalisme du personnel( reception,entretien,petit dejeuner) - petit dejeuner complet tres varie
• claire (9/5): -
• Boris (9/5): -
• Ahmed (6/5): -
• roberto (8/5): -
• kathyw922 (8/5): Super location to explore Paris - We really enjoyed this hotel. We were able to walk to many places in Paris and if we didn’t, there were many transport options. We had a great check in from Leni and our room had a lovely balcony. We were able to sit out there once and have our dinner. I would not hesitate to stay here again because of the staff and it’s location.
• karen (8/5): -
• Sana (8/5): Loved the hotel and the location - Nice staff, girl at reception was very kind & helpful. Hotel is nice, clean & modern Nothing
• Samuel (5/5): Passable -
• Dounia (9/5): Superb -
• Viorel (8/5): Enjoyable - Breakfast was good, staff well prepared and cleanliness surprisingly good How slow the ascensor was
• 899serkana (10/5): Ideal Paris Stay – Central, Safe, and Full of Charm - I stayed at the Mercure Paris Arc de Triomphe for a week and found it to be an excellent base for exploring the city. The location is truly unbeatable — right in the heart of Paris, just steps from the Arc de Triomphe and within walking distance to many of the main attractions. The surrounding neighborhood felt very safe, even in the evenings, and is full of charming cafés, bakeries, and restaurants that made each day feel authentically Parisian. The hotel itself was clean, modern, and well-maintained, offering a comfortable space to return to after long days out. The staff were courteous and efficient, and the overall atmosphere was welcoming and relaxed. I’d absolutely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris, whether for business or leisure.
• Tracey (6/5): Good location within easy access to most sites - Location and breakfast. Shower handle was too low! The bed was not comfortable. Rooms could be cleaner and need refurbishment. Very expensive for what it was.
• Kirill (10/5): Exceptional - Everything was wonderful, from the moment we checked in until the moment we checked out. On the second day of our stay, our room was cleaned, which was a pleasant surprise. We stayed in room 101. The hotel is clean and fresh. The location is just excellent, not far from the Arc de Triomphe. There is also a metro station nearby. I would be happy to come back again. Thank you! The door handle in the bathroom was loosely attached. Also, there was coffee in the room, but no milk.
• Helen (9/5): Great stay in a lovely hotel - Our stay was lovely the staff were friendly and the location was great. Everything was good
• Caroline (10/5): - We got switched rooms when we first arrived because the safe wouldn't lock, but it was handled quickly, politely and easily with no stress. The staff were very friendly. The lobby, lift and rooms were clean and tidy. The bed was very comfortable, great pillows. There were plenty of USB sockets in the rooms for all our gadgets. The only minor tweaks that I would make is that we didn't have a socket in the bathroom to charge our electric toothbrush and the shower head wasn't mounted to the wall, it was a handheld shower head. Other than that, I would absolutely recommend this hotel on every level. It's location 5 minutes from the A'd'T, 15 minutes from the Sky Bar, a handy distance from Gard De Nore and having a great Monoprix store 2 doors down, a great range of restaurants, just fab location. Thanks for looking after us.
• john (8/5): - very average but clean hotel
• Agnese (5/5): Passable -
• Philippe (8/5): Very good -
• Alvaro (8/5): Good for Congress at Port Maillot - Practicality
• Alex Maghakian (10/5): - Amazing
• Adi (8/5): Very good -
• Joanne (10/5): a lovely stay in a lovely hotel with helpful staff - location paper cups for tea in the rooms would of preferred China ones
• Gill0uG (8/5): Practical and welcoming - The hotel is in a very practical location, next to shops and many restaurants. It's a super small hotel. The staff at the reception is very friendly. The rooms are ok, the cleaning could have been better. The breakfast is nice. There are so many options for drinks and food within a 5-minute walk. It's super practical. The subway station Charles de Gaule is a few minutes away and enables easy connection to RER and metro.
• Ingersley (8/5): Good value a little way from the centre - A good value hotel close to the Arc de Triomphe. It’s no frills but clean with friendly staff. Breakfast had lots of options and was kept well stocked. There is no bar or lounge but there are plenty of good restaurants close by. A bit of a walk to the main tourist sights but there is a metro station a few blocks away
• Liwa (9/5): Superb -
• Shahzadi (8/5): We had a fantastic stay at this hotel. We went for new years so the location was fantastic and close to everything. - Great location for NYE. Nice and clean and the staff were very friendly.
• Guna (9/5): Nice stay and location. - Clean and neat No ramp for baggage.
• KarenK201819 (10/5): Wonderful! - Phenomenal hotel, great value. Well located with tons of great cafes and restaurants nearby, clean and pretty rooms, great views from room on a high floor. Such good value. Would return in a heartbeat.
• Zaher (1/5): Bad -
• Bria_odd (8/5): Not too shabby. - We stayed here in July. I really wasn't looking forward to it, based on some of the reviews I had read beforehand. However, we couldn't find anything better in the area and decided that it was only for 1 night so we could live with it. I have to say it really wasn't as bad as I expected! We extended to 3 nights.
• 195thek (10/5): Good Hotel in a Great Location - Great location close to Arc de Triomphe and with a supermarket, bakery, pharmacy and the metro close by and an amazing choice of places to eat. As with many hotels in the area the rooms are on the small side but are clean and bright and a view over the street outside. Beds were comfortable and there was a Nespresso machine, kettle, hair dryer and ironing board plus free WiFi. The hotel was refurbished a few years ago and now has a number of USB ports as well as mains sockets. The only thing strange is that the toilet is in a different room to the bathroom, which means that you have to go into a different room to wash your hands. Staff were always on hand and helpful. Would happily stay there again.
• Hayden (7/5): A decent stay near the Champs-Élysees - Although it is located on a main road, the Mercure Arc de Triomphe Etoile is very quiet and just a short stroll away from the Arc de Triomphe and the shops and cafés on the Champs-Élysees. The rooms are clean and staff are friendly. There is no restaurant at this hotel, and the buffet breakfast is average. The shower in our room was fixed at waist height, and the shower head had to be held by hand to be able to wash properly. The bed and pillows were very firm, and the metal base was quite noisy when getting in and out of bed.
• Olga (8/5): The cleanliness not top notch - It was a great experience. However the housekeepers seem to cut corners. For instance the soap holder in the shower was dirty my entire stay (10 days). I never used it. The side of the floor close to the window remained dusty. On the day I checked-in the towels didn’t look fresh they had multiple stains unfortunately I found it out after my shower. I gave it the benefits of the doubt thinking that at least they’ve been washed but later in the week, my used towels were folded and put back on the shelf like in lieu of new ones. Mind you they were on the floor. Other than that the staff was really nice. The location is great . Everything you might need is at walking distance.
• sonn839 (6/5): High 2 to Low 3 at a fair price but definitely not a 4 stars in all aspects - Was there for a business trip in Paris for two days in August 2023 Two words, average in all aspects and overrated. Positives: location, functional, relatively affordable price with regards to the location Négatives: service is average with no proper reception per se, late room cleaning, shortage of staff, breakfast below average, small room, shower pressure weak Conclusion: this is NOT a four stars, closer to a Low 3 or high 2. Relevant because of its location else everything else is similar to a high 2 to Low 3. Feels underwhelmed both by the service, with semi friendly staff and the rooms. Price is fair not cheap.
• Karen (7/5): Good -
• Connie (9/5): Superb -
• Tabitha (10/5): Exceptional -
• Bart (8/5): Very good -
• Paula (8/5): Great location. Very friendly and helpful staff. -
• traceyh339 (10/5): Fantastic hotel experience - Had a fantastic 3 nights here. As a solo traveller I chose this hotel due to its central location and I wasn't disappointed, lots of great cafés and restaurants nearby and the Arc de Triomphe and Champs Elysee 5 minutes walk away. All the staff were really friendly and helpful. The room was good size and kept extremely clean. The shower wss amazing and as a plus it had my favourite brand of toiletries!! The bed was so comfortable and I slept really well as there was hardly any noise. I wouldn't hesitate to recommend this hotel and would love to visit again!! All in all it was a fantastic customer experience and made my stay in Paris extra special with lots of lovely memories !!
• Burak (10/5): Exceptional -
• Benigno (8/5): - Hotel is good, clean and organized
• Muhammad (7/5): Good -
• Chris (7/5): Good -
• Merve (8/5): Very good - Location, bed, breakfast
• Kaveshnee (6/5): mediocre . Not worth the price paid - not much the size of room I had to carry my own bags toilet jammed on the 2nd day and on the day I left
• Richard (8/5): Pleasant hotel in good location for Arc de Triumph - Good location for accessing the area , clean and friendly A little further to walk from any metro connection than I'd like
• Reneta (10/5): Exceptional -
• Cailey (2/5): Very poor -
• Glenda (10/5): Exceptional - Breakfast was great with a good combination of hot and cold items. Excellent value. Centrally located. Metro was only 5 mins walk. Restaurants and cafes nearby. G20 supermarket was only 2 mins walk. There is a farmer's market across the hotel. I emailed the property so they know that we are celebrating our wedding anniversary and husbands birthday - their gave us some treats and greetings to celebrate both occasions. We felt special. Will definitely stay there again.
• aber_james (8/5): Decent Paris option - The Mercure Arc de Triomphe offers mid-range, clean and comfortable accommodation. My room was to the rear of the property and was very quiet. The wifi worked reliably for business use. I probably would not bother again with the breakfast as there are loads of options nearby including a supermarket and bakery. The only other downside was the room was equipped with a shower head at half-height rather than a stand-under unit. The hotel is near the Arc de Triomphe (hence the name) and has nearby Metro connections for the rest of Paris.
• Carpio (9/5): Superb -
• Dipo (8/5): Nice businesslike stay. Good area which does keep us coming back. - Excellent location, close to the Arc de Triomphe and shopping precinct. Comfortable room average size Decent breakfast with reasonable selection.
• Ozzy (7/5): Good, very central location - Location, cleanliness Close to everything Room size was a bit small given the price
• Thomas (8/5): - Good location in walking distance to various metro lines. Staff were so friendly and helpful.
• Kavan (7/5): Good -
• M (10/5): Exceptional -
• Mohammed (10/5): i like the hotel - location, staff None
• Johana (8/5): Very good -
• Manahil (9/5): Superb -
• M (10/5): Exceptional -
• Reneta (9/5): Superb -

Photos