Grand Hotel Santa Lucia

Name: Grand Hotel Santa Lucia
Address: Via Partenope, 46, Naples, it

Location: Via Partenope, 46, Naples, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation with Stunning Views

Art-Nouveau Design and Modern Amenities
Step into a world of elegance with the impressive Art-Nouveau design of Grand Hotel Santa Lucia. Enjoy modern amenities such as a well-equipped gym to cater to your fitness needs during your stay.

Gourmet Dining Experience with Spectacular Views
Indulge in a culinary journey at the stylish hotel restaurant offering creative, contemporary dishes alongside Neapolitan favorites. Pair your meal with a fine wine from the well-stocked cellar while admiring the picturesque view across the harbour.

Experience luxury, comfort, and impeccable service at Grand Hotel Santa Lucia. Book now to create unforgettable memories in the heart of historic Naples.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Vegetarian menu options available
Accessible shuttle
No accessible shuttle

Rooms Available

Suite

1 King Bed OR 1 Double Sofa Bed
323-sq-foot room with sea views

Internet - WiFi
Entertainment - Smart television with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Smart TV
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Travel crib
- Energy-saving switches
Deluxe Room, Sea View

1 King Bed OR 2 Twin Beds
237-sq-foot room with sea views

Internet - WiFi
Entertainment - Smart television with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, double sofa bed, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Smart TV
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Travel crib
- Energy-saving switches
Double Room Single Use

1 Double Bed
194 sq feet

Internet - WiFi
Entertainment - Smart television with digital channels and pay movies
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, unspecified sofa bed, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Smoking And Non-Smoking

Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Bidet
- Sofa bed
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Smart TV
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Travel crib
- Energy-saving switches
Suite with Sea View

Large suite with a bath or shower, bathrobe and slippers. It overlooks the Bay of Naples and features air conditioning, LCD TV and balcony.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Shampoo
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
Standard Double Room

With air conditioning, an LCD TV and a mini-bar.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Body soap
- Shower cap
- Hypoallergenic pillow
Double Room with Sea View

Includes a bathrobe and slippers and offers panoramic views across the Bay of Naples. With air conditioning, LCD TV and balcony.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Shampoo
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow

Guest Reviews

Clodoaldo (10/5): -
Leticia (9/5): -
Laurent (9/5): -
Sandi (9/5): Beautiful hotel with great views of the water - Beautiful location, great staff, nice rooms. Not their problem but because of a cycling race we couldn’t be dropped at the hotel directly and need to walk a few miles to get there
Hoppe (10/5): - Great 👍
Abraham-Paul (10/5): -
W8355RDrickd (10/5): A reason to return to Naples - Wonderful experiences at Grand Hotel Santa Lucia; the staff, atmosphere, location, a balcony over looking the bay - fantastic!
Stefano (9/5): Ottimo hotel da tenere sempre in considerazione - Posizione e camera Cantiere di fronte all’hotel ma senza responsabilità della struttura
dbeckley01 (8/5): Nice Hotel on waterfront - Unfortunately there was a 2 day taxi driver strike during our visit and hotel is not close to metro station, about a 20-30 minute walk away. However plenty of nearby restaurants to enjoy. Room was large with excellent water pressure in shower. Bed was very comfy. Overall a nice hotel on the bay. We enjoyed our stay otherwise...
Palmina (10/5): -
Vitalii (10/5): - The hotel is perfectly located - in the historical center of the city, right in from of Castle dell’Ovo. The exterior and interior are very nice. The staff is friendly and ready to help. Nothing
800sherrin (10/5): Wonderful stay! - After taking an overnight flight from the US, we arrived at the hotel at approximately 10 am. Check-in was a breeze and we were delighted to hear that our room was ready. The bellhop collected our luggage, showed us to our room and gave a brief "tour", pointing out complementary waters and pastries, switches to work the automatic shades, etc. We were able to make it downstairs for breakfast before it ended at 11. It was a delicious spread and the coffee was some of the best I have ever had. The location was perfect with the water views and many nice restaurants within walking distance. I felt very safe, especially compared to other parts of the city. The beds were comfortable and the water pressure in the shower was amazing. Overall, we had a wonderful stay at The Grand Hotel Santa Lucia.
Karel (3/5): - Za cenu 480 € na noc pro dva bychom očekávali alespoň výhled na moře, a třeba i snídani. Ta nám byla nabídnuta za dalších 25 € na osobu. Což beru jako nehoráznost vzhledem k ceně ubytování. Koukali jsme do ulice na protější budovu. Na konci ubytování jsme ještě byli požádání o 12 € pobytovou taxu. Cena rozhodně neodpovídá nabízeným ( respektive žádným ) službám!!!
Natik (9/5): -
Anatol (10/5): -
stellagS8111BJ (6/5): 4th, worst and last time - 4th, worst & last time. Reservations were a nightmare they refused to let 1 family of 4 stay in a room but let my other family member with 4 stay in a room, making me pay for 3 rooms. We came home with fleas from pets who stayed in the rooms. Dog barked all night in the room next to us. Rooms are worn, needs painting, furniture banged up and scratched. Loud Parties on the main floor that you could hear all night. Construction in front of the hotel so not a great view. Showers leaked water all over the floor, toilet paper holders hanging off the walls. Breakfast the same thing every damn day never a change in 4 years. I promoted this hotel for years and now I no longer can do so. GHSL needs to do better.
Stefano (10/5): - Posizione, staff, camera tutto perfetto. Forse una colazione un po' più varia
Iuculano (10/5): -
joedK7842VA (10/5): A Beautiful Waterfront Stay with Unbeatable Views - This hotel is perfectly situated along the waterfront, offering stunning views of the sea and Castel dell’Ovo. It’s also ideally located for exploring a wide variety of excellent restaurants, all within easy walking distance. The staff were exceptional—warm, attentive, and always willing to go above and beyond to accommodate any request. The rooms were beautifully appointed, and waking up to the ocean view each morning was a highlight of our stay. There were only a couple of minor drawbacks. Ongoing construction along the oceanfront road made it difficult to keep the windows open during the day due to noise. Additionally, the placement of the toilet—positioned directly behind the door—can be a bit awkward, as opening the door while someone is seated could lead to an unexpected interruption, not to mention toes hit by the door. That said, these were small inconveniences in an otherwise outstanding experience. Overall, this is a hotel we would absolutely stay at again without hesitation.
Sil (8/5): Nice hotel - Location very good and the people super helpful It’s a bit outdated
758StefanoA (10/5): Excellent location, great value for money - Granddaughter Sanna Lucia has been recently renovated and he’s on the art of Naples. Enjoy an excellent location by the seaside 10 minutes walk from the famous Villa with well trained and pleasant personal. Ideal place for a romantic breakaway or a family holiday.
punsarasas (2/5): Would not Recommend here. Better to booking at the Vesuvio - I wouldn’t recommend staying at Grand Hotel Santa Lucia. The property feels poorly maintained, and the lack of proper upkeep really shows throughout the hotel. The air conditioning was not working during my stay, which made the room quite uncomfortable. For the price, the facilities are very mediocre and don’t justify the cost at all. What was most disappointing, though, was the staff’s attitude—they were not helpful or accommodating when I reached out to retrieve items I had left behind in the room. Overall, not worth the stay. You’re much better off booking somewhere else, such as Hotel Vesuvio, which offers a far better experience for a similar price point.
son_of_gaia (2/5): Not worth the value. Better to chose the Vesuvio Hotel - The staff was rude and not so helpful, the AC was not working properly, overall just found the hotel to not be unkept for the price.
Fabio (9/5): -
Alexandra (10/5): - Struttura bellissima Spremuta d’arancia a colazione 7 euro.. esagerato
Helena (9/5): - Trato recibido Desayuno poca variedad
Helen (10/5): Slightly old fashioned but charming decor. Lovely staff and excellent breakfast. Great views over the sea ( and we did n - Lovely location with charming decor Terrible “muzak “ in the bar in the evening
acek (8/5): Nice room but not a good value - Excellent location and a nice room, but the service, amenities, and overall value does not match the pricing. First, the positives. The location on the waterfront is excellent. Note that the roadway in front of the hotel is currently under construction, with extremely limited vehicle traffic (one lane, one direction). This means no traffic noise, which is really nice. There was no active construction while we were there, but it could be a problem once it starts up again. Access by vehicle can be a challenge due to the closed roadway (took us 2 hours to travel the last 1.5 miles by car the day of our arrival - absolute gridlock). After switching rooms due to a problem with our first room (see below), we wound up in a junior suite on the corner. The room was spacious and attractive, with a lovely view of the Gulf of Naples. There was a combined circular jacuzzi tub/shower, which was a bit awkward as a shower but nice for soaking. Bed was comfortable, with high quality linen sheets. Where this property falls down is providing service and value commensurate with the very high rates. There was no pre-arrival welcome email, nor any advance warning about the serious traffic impacts of the road closure. We were given one small bottle of free water for a two night stay. Tea and coffee (Nescafe instant) were not replenished. Front desk staff were competent, but there was no warmth or real welcome at all - the only exception being the porter, Mario, who was both charming and extraordinarily helpful. We also had an issue with the very strong chemical scent of the air freshener used by housekeeping. It was overpowering. It was so unpleasant, we had to move from our initial room; the second room was better, but the scent was ever-present in the hallway. We found it baffling the hotel would use such a strong and unpleasantly scented product. While this was not a bad stay by any means, I would have a hard time recommending this property in light of the very high pricing.
Diego (8/5): - Ubicación La atención del personal en El Bar Desprecian o No te atienden directamente un desastre
Diego (8/5): -
Marco (10/5): - Posizione strategica e gentilezza di tutti Nulla
zvoomb (10/5): Everything was just perfect - This was a perfect stay for us. From the moment we stepped into this hotel everything was perfect. It is true we had reserved the suite; it felt like home. The bed couldn't be better, the shower huge and comfortable; the products of high quality, as for the view it was just wonderful. Nothing was missing. Food at the restaurant was excellent and the personnel very professional. We will certainly return.
jhculmer (10/5): Lovely hotel - A very comfortable hotel with helpful staff, clean spacious rooms and wonderful views of The Bay of Naples
katper824 (6/5): Disappointing Stay - I was extremely disappointed with the Grand Hotel Santa Lucia. There was construction outside of the hotel along the waterfront and I was not advised of that before I booked the room. The room itself, although nicely done, was next to a taxi stand, where there were at least a dozen taxis waiting for hotel guests (there are many hotels along the waterfront) to leave. It was so noisy we could not sleep. The drivers hung out there, spoke loudly and were constantly honking horns. The hotel room was too warm, we could not control the temperature and it was too noisy to open the windows. The breakfast was poor/mediocre - not much selection and unappealing, similar to a breakfast at a chain hotel in the states. The staff were somewhat aloof. The hotel room was too expensive considering those factors and I would not return. It was recommended to me by a friend and I cancelled the room in the hotel that I originally booked, which was a third of the cost. I was in tears over the waste of money - I could have bought an authentic Murano vase when we were in Venice for the extra expense of this hotel.
Adriana (6/5): -
Xyzarko (10/5): Great hotel in a great location - My wife and I stayed eight nights at Grand Hotel Santa Lucia. The hotel is located close to the sea and the castle with a lot of restaurants around. Most parts of the city can be easily reached by foot and we walked most if the time to reach the old town and museums. The staff of the hotel was very friendly and pro active. Room was very clean with comfortable bedding. We for sure will come back again.
Andrew (8/5): Fab breakfast, fluffy towels and big bathsheets ! - Great housekeeping, with real attention to detail. Top score to the housekeeping team! Right by the sea. Lots of works going on outside, suppose they have to be done some time!! Oh and the mosquitoes were very aggressive!!!
mrk2104 (8/5): -
Cathryn (9/5): Gorgeous - Staff were friendly and welcoming. Room was beautiful. We had a sea view and a balcony. Great shower (although we were not a fan of the window between the bathroom and bedroom. Nice break fast. Superb location which will be even better when the road is finished. Would have preferred the aircon to go below 22 degrees.
Agnieszka (10/5): -
Richard (7/5): Fine. Not memorable. Slightly overpriced for what it offered - Location. Helpful staff. They helped us to change to a better room as there was no wifi in our first room (on 5/F) First room was v small and cramped with no wifi and no view
Massimiliano (10/5): -
JING (8/5): -
luca (5/5): - posizione e vista Colazione. A pagamento (non inclusa nel prezzo standard). Prodotti di qualità (prosciutto di Parma, omelette, salmone, spremute fresche) NON inclusi nel costo della colazione ma considerati extra. INQUALIFICABILE
Armando (10/5): Elegante e raffinato -
umberto (10/5): -
Özgün (9/5): -
Lorenz (8/5): - Ausgezeichnete lage Frühstück
Marco (10/5): -
Clea (9/5): -
Kuan Telman (10/5): -
Reem (8/5): It was good and lovely - Its calm area, beautiful view, short walk will lead you to the main tourist area. The breakfast would be better to include more fresh fruits and juices.
Barbara (10/5): -
John (8/5): Well represented, this is was exactly the hotel I had hoed to book. - Nicely maintained, very clean, and spacious
Barbara (10/5): Fabulous stay - Amazing location Friendly staff Not applicable
Michele (9/5): Ottima esperienza. Ho ricevuto un gradito upgrade con vista mare. Hotel elegante e molto pulito, camera silenziosa e con - Posizione e stanza con vista mare, pulita e silenziosa
Roey (8/5): - Very nice hotel, great personal service from all of the staff. They let me do an early check in as soon as I arrived and made everything easier. Beautiful room, the location on the sea was breathtaking. It was clean and they even let me play the piano. It is very expensive, especially when the hotel is not that big and does not offer many facilities. The breakfast was very good and high quality, but it could have been a lot more varied and they could have changed the itmes, because it was almost the same everyday.all in all, very nice hotel, but the value for money could have been bettet.
Jorge Enrique (10/5): Fantástica!!!! - Todo es espectacular!!
Lukas (9/5): -
MARCO (4/5): -
Agostino (8/5): -
Riccardo (10/5): -
Jezza303 (10/5): new year stay - excellent hotel. its a must ifor new year just to see new year fireworks all around naples bay it was outstanding, from our balcony.
Camper789046 (10/5): See above - Excellent hotel for our needs with clean rooms, very cooperative desk & door man. The breakfast was one of the better ones on our 3week holiday.
Sílvia (7/5): Perfetta la posizione - L’accoglienza da parte di tutto il personale La colazione doveva essere più curata e varia
Rafael (8/5): Hotel bien situado pero de precio muy elevado - Ubicación excelente Desayuno
Antonio (9/5): Piacevole, personale gentile e competente - Tutto
Ilaria (9/5): -
michelangelo (8/5): Confortevole - Pulizia e posizione Nulla
Franz (10/5): -
Sightseer38130500114 (10/5): ⭐️⭐️⭐️⭐️⭐️ Grand Hotel Santa Lucia – Classic Naples Elegance Right on the Waterfront - Grand Hotel Santa Lucia offers exactly what you hope to experience in Naples: beautiful sea views, perfect location, and timeless Italian hospitality. Situated directly on Via Partenope, the hotel is steps away from the promenade, Castel dell’Ovo, and some of the best restaurants in the city. What stood out during my stay: • Exceptional location – waking up with the Bay of Naples and Vesuvius in front of you is unforgettable • Elegant, classic-style rooms that feel both comfortable and refined • Professional staff who are attentive without being intrusive • A very pleasant lobby and bar area, ideal for a quick espresso or an evening drink This is a perfect choice for travellers who want to combine comfort, history, and a prime seafront experience. Whether you’re exploring the old town or enjoying a leisurely walk along the promenade, everything is within easy reach. Highly recommended — a hotel that adds something special to any stay in Naples.
Irma (10/5): Un luogo curato, meraviglioso, in una posizione comodissima per il centro e per la vista - Tutto splendido Nulla
Oded (9/5): We had an amazing and thoroughly enjoyable stay - We loved this hotel! The location was amazing, the view was beautiful, and the room was great. Breakfast was delicious, much richer than a typical European breakfast and absolutely worth it during our 3-night stay. The staff parked our car for us, which was convenient, though the cost was a little high. Reception was fine overall, though it was difficult to reach them by phone only one of my seven calls was answered, so I ended up going down to the desk for help. Parking was a bit pricey as well, and it would be nice if the €30 daily fee were included with the room. Other than these small inconveniences, our stay was lovely.
Alessandra (9/5): Bellissimo - Posizione eccellente peccato i lavori in corso del lungo mare albergo molto elegante
Silvia (10/5): Tutto ok - Camera ampia; vita mare; meravigliosa. Personale gentile e disponibile.
florence (9/5): excellente expérience, nous reviendrons! - le personnel est extrêmement sympathique et très professionnel
valeria (8/5): Tutto sommato un buon compromesso ma pensavo un po’ meglio - Personale e posizione Stanza piccola non adatta a 4 stelle (phone assurdo per un 4 stelle) poca acqua nel frigo e non ricambio delle facilities in bagno. Manca la spa
Lei (9/5): -
Christophe (9/5): -
Thomas (9/5): -
Luca (6/5): -
JOSE MARIA (10/5): We will come back - Beautiful, old but very well renovated. Close to the city center. There were public works in the street, and that made traffic a bit messy.
carlostZ3310ES (10/5): Great place, great location. - The hotel was very nice and comfortable, quiet and clean. Staff was very nice ( ciao Carla!) and breakfast was great! Right across the street from the lungomare - I would definitely stay here again.
Elisabetta (10/5): -
Rodney (9/5): Classic Luxury Hotel on Naples waterfront - Classic luxury hotel that is slightly dated, but still very nice. Nice size room with quality fixtures. Beautiful breakfast area and nice selection. They prepared a to go breakfast when we told them we had to leave at 3:30AM. Staff every professional and attentive. Great restaurants walking distance. Taxi stand right next to hotel and the staff will get you one instantaneously. They allowed us to check-in at 12 noon which is unusual these days. The city is doing improvements in the area which will be nice when completed. (streets and castle)
246doreenm (10/5): Spectacular! - Our stay at the Grand Hotel Santa Lucia was a great experience. The accommodations were pristine, clean, spacious with some great views. We had arrived by train from Rome to Naples on the day of the Taxi Strike. We had no transportation to our hotel. After contacting the hotel, they arranged for a private car to pick 5 people with luggage and transport to the hotel. The Hotel above and beyond to accommodate us. Dinner in their dinning room was exceptional and the service was fantastic! I highly recommend the Grand Hotel Santa Lucia.
Antonino (10/5): -
Diego Napolitano (9/5): Albergo in ottima posizione e con buon rapporto qualità prezzo - Posizione Cuscini
Fernando Rosario (10/5): -
Nadjib (8/5): -
Svetlana (9/5): Хочу обратно - Окна закрываются до полной темноты и нет шума,спали прекрасно,кровать очень удобная.белье ,подушки,одеяло,все супер.Шикарный вид из окна в любое время и в любую погоду.Персонал доброжелательный.Завтрак вкусный.Круассаны с абрикосом очень вкусные.Месторасположение отличное Отель староватый на первый взгляд,но потом привыкаешь и понимаешь что все комфортно.
Andrea (9/5): -
Alessandra (10/5): - Camera vista mare da sogno, colazione internazionale anche con piatti asiatici. Vasta scelta di dolci tipici della tradizione napoletana. Professionale e gentile il personale che mi ha omaggiato di prosecco e tortina il giorno del mio compleanno! Tutto perfetto!
C2797XWmelissab (10/5): Great, high end hotel for family of 4 - Book this! I searched for months, at least 50 properties in Naples and Positano for our family of 4. The family suite is huge with two rooms and each has a balcony. This is a 4+ I'd say even 5 star hotel. Immaculately clean, the first day they brought fresh pastries while we were away, amazing free breakfast, helpful lobby staff, piano bar every night and more. Even the city view rooms all have a sea view from balconies! The location is VERY walkable, quieter than the city area and more calm along the sea. I'd read mixed reviews on this site, but found nothing but excellence at this property. It is stunning.
Joseph (10/5): Very nice hotel - I like the whole thing. However note that major construction was going on the road in front of hotel… looks like could last weeks or months See above
Enda (9/5): Back to Naples - Great location and beautiful hotel. The dog in the room next door
Georges (8/5): -
Markéta (10/5): -
mnmgolf5 (10/5): Exceptional Service on my first trip to Naples - This is a beautiful facility, well located with a staff ready to be of assistance. They were professional, kind, friendly and went out of their way to offer their services. The food was excellent and the rooms very comfortable. Highly recommend.
Sharky910 (10/5): Props to Grand Hotel Santa Lucia - Selecting a hotel is stressful, overwhelming and a gamble (especially in a foreign country) but in this case my leap of faith paid off. The Grand Hotel Santa Lucia was just as billed. Perfectly located for me (walking distance to the port, close to the train station and well within reach to more restaurants and sights than I can list) and staffed by polite, professional and helpful staff who catered to my admitted American requirements (e.g. extra pillows, an oscillating fan in the room, etc.) and their breakfast was most satisfying. There was zero street noise, the room was spacious and comfortable, the shower and bathroom were large and clean and the view from the balcony (which I do wish had been wider such that I could sit and enjoy it more) was stellar. All in all I give an honest 5-star 10.0 rating to the Grand Hotel Santa Lucia.