Santo Spirito Cozy Flat

Location: Via di Santo Spirito, Florence, it

Star Rating: 6.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Invoice provided
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV, a coffee machine, a dining area as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Wine glasses
  • Accessible by lift

Guest Reviews

• SANDRINE (10/5): Très bel appartement - La situation au cœur de Florence. Un bâtiment ancien et un appartement spacieux et très propre Rien
• Tom (1/5): Absolutely shitful - The property is the dirtiest place I have ever stayed in. And I have traveled extensively. I would be very weary if staying there. I would give a rating of minus 10 plus. Especially when they asked you to give them a rating of 10. They know how bad it is. Do not trust them. We paid 160 euros a night for 3 nights. The second bedroom is in a loft above a toilet with no ventilation rags for curtains and loft was 4foot by 7foot. The kitchen was filthy , unwashed plates cups. Beds are so bad. I could keep going. Be warned. Sorry but it is a disgrace. 😡😡😡😡😡 Nothing
• Verified traveler (6/5): Communication moved outside of the hotels app - The location was great. The apartment needs some updating and the kitchen is ill-equipped so not that functional. My main concern was the fact that communication moved off the app. I should have cancelled the booking as soon as that started but it was already paid for. An intake form is required 24 hours before check in through a separate portal where you must provide your CC. It was too late for us to cancel at that point.
• Anthony (4/5): Hot apartment with old furniture - Air conditioning didn’t work in bedroom. Making sleeping very difficult. Upstairs room for our daughter was extremely hot and uncomfortable. Could not sleep there. Furniture is really bad. Old couch that has huge hole. And two tiny chairs. Freezer broken and could not get microwave to work. Had to bring our trash two blocks away. Great location but old tired place. Not for faint of heart on 4th floor. There is an elevator.
• Carolyn (1/5): Bad - The mattress had bedbug feces stains (see photo). The property sent someone with a can of spray for that part of the mattress but could not verify that there were no bedbugs or bedbug eggs in the rest of the bedroom or apartment. Would you want to risk sleeping in a place with potential bugs in the bed? We didn't but could not get any refund. Santo Spirito dismissed our concerns without actually checking properly for bedbugs and would not refund, neither would Bookings.com provide a refund. Did they want us to risk getting bedbugs and taking them to the next hotel we had booked through them in Venice? This cost us about another $1,200 on top of scrambling to find someplace else to spend our six nights in Florence, Italy. I cannot recommend either Bookings.com or Santo Spirito for your travels. The mattress had bedbug feces stains (see photo). The property sent someone with a can of spray for that part of the mattress but could not verify that there were no bedbugs or bedbug eggs in the rest of the bedroom or apartment. Would you want to risk sleeping in a place with potential bugs in the bed? We didn't but could not get any refund. Santo Spirito dismissed our concerns without actually checking properly for bedbugs and would not refund, neither would Bookings.com provide a refund. Did they want us to risk getting bedbugs and taking them to the next hotel we had booked through them in Venice? This cost us about another $1,200 on top of scrambling to find someplace else to spend our six nights in Florence, Italy. I cannot recommend either Bookings.com or Santo Spirito for your travels.
• Bianca (7/5): Good -
• Gillian (7/5): Cozy flat in an ideal location. Suitable for a couple. - Excellent location within easy walking distance of all the main tourist attractions and good restaurants. The apartment was well equipped to suit our needs. The main bedroom and lounge were very comfortable. The apartment is located on the 4th floor with a lift to all levels. We were greeted by the host on our arrival and given an overview of the facilities. The single bed on the upper level was uncomfortable and it was very hot up there. There was no AC on the upper level and the space lacked privacy due to the open plan design. The staircase felt unsafe as there was no handrail.
• Elise (8/5): Very good -
• Maria (8/5): Very good - The location is perfect!! It was impossible to sleep due to the mosquitos!!! There was nothing “complimentary” in the kitchen for example tea, coffee, condiments, etc. The check-in is not flexible or spontaneous. This is a company that owns different apartments in Florence and there is just one person doing the check-ins for every apartment. So if you have bad luck and everyone wants to arrive at the same time, you will have long waiting times. Recommendation: let the company know days or week in advance, when is your eta.
• Nejira (10/5): Exceptional - Perfect location and cosy atmosphere for spending a few days with your partner or friends in beautiful Florence Didn’t have kitchen soap or sponge - usually I would wash dishes we used Couldn’t open the window in the bedroom, sealed off in a way
• Faith Inocian (10/5): - Before we actually saw the location of the flat, we were wary about being south of the river, but it was actually the perfect location for us. It was walking distance to everything but away from the crowds, which made it quieter. The elevator, albeit small, was very convenient so we didn't have to walk up all the stairs (the unit is on the top 4th floor) with all our luggage. The extra loft bed area was perfect for our daughter who wanted her own space, though the bottom 2 steps to it were a bit unsteady. One neighbor was rude/made rude comments and followed us to the top floor where the flat is located just to watch where we were going and then went back down the elevator. Overall, we were very satisfied.

Photos