Hyatt Regency Galleria Residence Dubai
Location: Deira Corniche, Po Box 6655, Dubai, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Welcome to Hyatt Regency Galleria Residence Dubai, where luxury meets convenience in the heart of Deira.
Indulge and Unwind
Immerse yourself in relaxation at our full-service spa, offering rejuvenating massages, body treatments, and facials. For fitness enthusiasts, our health club and outdoor tennis courts provide ample opportunities to stay active, while our vibrant nightclub promises lively evening entertainment.
Culinary Delights
Savor international cuisine at Al Dawaar, one of four exquisite restaurants, or enjoy 24-hour room service for a cozy in-room dining experience. With two coffee shops and five bars, including a poolside bar, your taste buds are in for a treat.
Comfort and Convenience
Our 388 individually furnished guest rooms feature kitchenettes equipped with full-sized refrigerators, complimentary Wi-Fi, and satellite TV for your comfort and entertainment. Enjoy complimentary valet parking and concierge services to make your stay seamless.
Experience all that Dubai has to offer—book your stay today!
Important Information
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 04:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health club
- Nightclub
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Library
- Health club
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Wedding services
- Pool umbrellas
- Grocery/convenience store
- Tours/ticket assistance
- Snack bar/deli
- Basketball on site
- Golfing on site
- Playground on site
- Tennis lessons on site
- Free self parking
- Free valet parking
- Computer station
- Free grocery shopping service
- Pool sun loungers
- Children's club (surcharge)
- Banquet hall
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Lifeguard on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Premium Apartment, 3 Bedrooms
2 King Beds and 2 Twin Beds
1647-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Deluxe Apartment, 2 Bedrooms
1 King Bed and 2 Twin Beds
1647-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Premium Apartment, 1 Bedroom
1 King Bed
1023-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Premium Studio
1 King Bed
463-sq-foot room with city views
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Premium Apartment, 4 Bedrooms
2 King Beds and 4 Twin Beds
2056-sq-foot room with city views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Premium Apartment, 2 Bedrooms
1 King Bed and 2 Twin Beds
1025-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 45-inch TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, oven, microwave, and dishwasher
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
Guest Reviews
- Esther (6/5): - The only thing I don’t enjoy staying here is their old fashion television sets still in use here. I couldn’t connect to YouTube or other apps. Their internet connection was poor,which I don’t know why.
- Leona (10/5): - i JUST LOVED THE LOCATION
- Verified traveler (10/5): - Nice and amazing
- Mustafa (10/5): - Property is amazing and clean. Food can be better but we are there for sleep so place is definitely Amazing. I have taken my family to two other hotels, Hyatt is by far the best.
- Porfirio A (10/5): - Nice place to stay
- Peerasit (10/5): - Grocery store in house
- Majoe (10/5): - Breakfast inclusion would have made the experience even better
- Ali A (4/5): - The location is good only when I booked it I thought I booked in the hotel then later I thought I saw like we booked in a small like apartment and it’s totally different than the hotel and the carpet was not clean. They don’t change the sheet every day, I have to tell them we didn’t like it over there.
- Moien (10/5): - It was a great choice for our 6 person family, no breakfast, an exquisite outdoor pool a very equipped kitchen and friendly staff.
- Pitshou (10/5): - Great hotel with a fabulous location and friendly staff, specially Mr mohamed at Galleria Residence Reception.
- Syed (10/5): - Very nice place with good amenities.
- Ramasamy (2/5): - Bad front office team. Ugly breakfast service. Worst attitude.
- Sadaf (4/5): - The staff at the reception is rude and not helpful at all. They were unaccommodating if any requests we had.
- Muhammad (10/5): - Very nice
- Verified traveler (2/5): Refrain - Probably one of the worst stays of my life as they wanted name of all guests at checkin or they said we won’t be able to check in. Even hotels.com customer care team was not able to help. Finally I had a look for another hotel and Hyatt even offered refund.
- Saira (8/5): Hyatt Regency Dubai - The hotel was in a great location, opposite Naif rd if you enjoy cheap shopping. It was big and clean. However, breakfast although in the revolving restaurant, was extremely busy and often food as well as cutlery would run out and there would be no where to sit. The variety was little and tasted average. The apartment was spacious and comfortable
- Ankush (10/5): - Awesome
- Geeta (10/5): - Friendly helpful and felt safe
- Al Moather (2/5): - I will definitely not comeback; the reception employees lack a good sense of communication. The area around the hotel and moreover there were actually long time residents that made my stay uncomfortable at all
- krishna mohan (10/5): - Very good
- Abduselam (10/5): - I like the location
- Abduselam (10/5): - Nice people
- Ashiraf (10/5): - It was very good! Cleaning every day! Good breakfast. Highly recommend
- Aboubakr (8/5): - Was good
- Farook (8/5): - Little feedback. Please work on your communication responses to my email or phone calls were horrible. Please note not every traveler is from India. Please learn that some of your security features are a little horrible and intimidating at times made me feel like as if I had stole something. Example checking out had someone check the room and the fridge while i was in the room. If you are truely 5 star hotel let’s please act like one. Apart from that stay was nice location is great.
- Hemant (10/5): - Our recent stay at the Hyatt Regency Deira Dubai was a delightful experience. The hotel's location is ideal, close to the vibrant Gold Souk and bustling markets, making it easy to explore the city. The convenience of an on-site shopping mall with a supermarket, diverse shops, and even an ice-skating rink added a unique touch. The service was exceptional. The staff were incredibly friendly and helpful, always going the extra mile. From providing essential items like water bottles to promptly addressing a minor issue in our room, they ensured our comfort and satisfaction. The thoughtful birthday surprise for my wife was a truly heartwarming touch. The hotel offers well-appointed rooms, many with fully equipped kitchens, making them perfect for families or long stays. We particularly enjoyed the breakfast options, especially the unique dining experience at Al Dawaar, the revolving restaurant with breathtaking views. The free access to the spa and gym was a welcome addition, providing opportunities for relaxation and rejuvenation. While the hotel could be more responsive to online inquiries, this minor drawback did not significantly impact our overall positive experience. Highly recommended for families and business travellers seeking a comfortable and enjoyable stay in Dubai.
- M. Rizwan (10/5): - It was a fully furnished 2 bed, 2 bath apartment with a mall at ground floor of the building. Excellent location and reasonable price.
- Irfan (2/5): - Management is terrible, No customer service at all, I booked through Expedia and paid in full, the amount I have to pay per Expedia hotel did not honored and charged extra and mentioned that Expedia did not correctly charged for New year Gala dinner which was mandatory. I will not visit this Hotel again.
- Dhirendra (8/5): - Good staff
- Nestor (10/5): - Breakfast buffet
- Victor (10/5): Huge room - Wow. Room was huge! Had a great view. Was sitting on top of mall with skating rink. So plenty of shopping in walking distance. I only stayed 1 night so I didn't get to use room to max potential but i would absolutely stay here again
- Chimgee (10/5): - Property staff were very helpful. Also grocery store was inside the hotel. Thanks
- Anna (10/5): - clean, safe
- Juniet (8/5): - I gave 4 starts because it smells like cigarettes in the room.
- Pragnesh (8/5): - Prperty is good and clean. We had a nice stay
- Morenike (4/5): Rowdy lobby - The reception waiting was terrible. For such a busy hotel only one person are at the reception. Room service is more or less not in existence. I called serval times, hardly they pic the calls. I checked out and left my luggage behind. When l came 4 hours later, my luggage was still at the lobby area. I asked why? I was told they have no storage to put my luggage I found this so ridiculous for a 4 star hotel. The lobby looks rough and rowdy.
- Verified traveler (10/5): - The hotel had excellent facilities and is located near the Gold Souq metro. Staff were very friendly and helpful. Food in The Kitchen restaurant was top class.
- Grace Elizabeth (2/5): - If your English you probably won’t feel welcome here
- Jai (8/5): - Fantastic hotel, very clean and breakfast was decent for the price paid. Would recommend for a big family.
- Zygmunt (10/5): Good aparthotel, good value. - Excellent aparthotel for a family trip, not too far from DXB. I would definitely book it again.
- Mohammad (10/5): - It was family friendly
- Suzanna (8/5): - Spacious and convenient location
- GHULAM (10/5): - Customer service in the reciption and restaurants were excellent
- Alquimedes (6/5): - Housekeeping needs to improve, especially bedsheets need to be changed to avoid bed bugs. we have stayed twice in this hotel. last experience wasn't very pleasant
- Papa yoro (10/5): - I love this hotel
- Amina (10/5): - Cleaners were amazing. My apartment was left spotless and organised each time I left. Thank you.
- Ganesh (6/5): Slow in Hotel Check In, Breakfast is very bad - Hotel Breakfast is very pathetic. Breakfast is served in banquet hall, Limited options are available, All items are same on every day. Most important is quality of food is very bad. Nobody care about guest, not suggest for long time stay
- Lea (10/5): - Staff around the amenities are helpful and are welcoming.
- Haroon (8/5): - Very close to Airport and rooms are specious
- Shakshi (8/5): - We are family of 4. Would like to have 2 rooms connected or close by. We only had a problems with the rooms being separated and being on different floors. Overall very good Hotel.
- Haroon (10/5): - Good place
- Gloria (2/5): - Honestly such a poor quality “luxury” hotel. Stayed at the apartments and people in the apartments were treated as secondary by the staff. Reception staff were dismissive, room service barely cleaned anything and took very long to deliver whatever was requested. On the day we were leaving we called for luggage carts, 10 minutes passed there was no cart, so we just physically took our 3 large and 2 carry on suitcases to the taxis. At the 300$ New Years party, we were served cheap alcohol. Such a disappointing stay overall, I will definitely stay away from this hotel in future.
- Hena (10/5): - Great place to stay
- augusto (6/5): - Convenient location ...metro near by and mall in the permisses ...breakfast ok , could be better .
- Mohammad (8/5): Old Dubai - It was pleasant stay with spacious apartment and excellent location.
- parvez (8/5): Better than last trip - Ac wouldn’t kick in and rooms were needing upgrades Shocked at prostitution at THIS hotel!!!! There was even a fight in the car park about whom the woman should go with
- Rajesh (10/5): Ideal place for family holidays - Very comfortable and convenient place for family. An airer in the apartment to dry clothes will be helpful
- Carol (10/5): - The property was great and staff very approachable at all times. The only thing l would say it would be nice if you could make a call directly from the room instead of having to go through reception and also on the last night we asked for towels which we never received it’s a good thing we brought a spare hand towel with us. Thank you.
- Sanjaykumar (8/5): - Very nice hotel We had an appartement with 2 bedrooms very nice clean and great view
- Ibrahim (8/5): - Has all ameneties. Good for families that want to shop in deira area
- Khalid (2/5): - The room has unpleasant smell. To make matter worst I found a cockroach with my proof showed to the gentleman in charge. And the receptionist Mohamed was unhelpful.
- Saiyka (10/5): - Lovely clean, customer service exceptional. hotel staff always available. Breakfast 5 star with amazing service.
- Amina (10/5): - People were very nice and helpful!!!
- Martha (6/5): - Nice
- MOHAMMAD (10/5): - Everything was perfect
- Verified traveler (10/5): Good apartment. - Good apartment with modern amenities. The building is occupied by different types of tenants which is typical of the location. Uber was easily accessible. Small convenience store on the ground floor. Nice view from the apartment. Checkin staff could have been more helpful and polite. People who delivered the luggage to the room were nice.
- Shan (4/5): - Management is garbage and doesn’t provide said amenities. The apartment is worn out and dated with housekeeping not providing amenities stated. Ignore the fact that there’s WiFi as it either doesn’t work or isn’t fast enough to browse the internet.
- Verified traveler (10/5): Wonderful Hyatt!! - Great service, good room, delicious food
- Anand (6/5): Family Stay - Stayed at the Galleria residences for 3 nights and the apartment was really nice. The location is amazing in Deira with Gold Souk across the road. What was very disappointing was the service levels as they were kind of non-existent-had to ring multiple times to get a single item such as coffee mugs. Rooms were also not cleaned until late afternoon. There is no specialist staff for room service and everyone does everything in this hotel hence the delays. will not be staying here again despite the location. Definitely not Hyatt level service-quite deceptive.
- muhammad (10/5): - I liked everything about this hotel. Everything was nearby shopping, food, attractions, it had it's own mall and 24/7 room service. Clean, organized, very well managed hotel and employee's. Will stay here again.
- Stefanos (6/5): - Nasty area, no coffee in the room, limited parking space
- Faduma Ali (10/5): - Very welcoming staff, very clean.
- Mohi (8/5): - Far from downtown
- parvez (8/5): Improved greatly, - I have stayed there a number of times , My biggest complaint was the internet and cleaning On this 8 days trip the hotel has greatly improved Well to to Mohammad, jenni Abdul and all the team Last point, please try to keep the call girls away from the hotel as if gives a bad light for families
- Karni (2/5): - Was very bad room carpet smells bad
- Shan (4/5): - The amenities such as the gym were great. It was well maintained and clean. Unfortunately things start to fall apart with the service. The location is central, however not exactly a nice part of Dubai.
- TEMITOPE (10/5): MY EXPERIENCE - It is a lovely place for a family stay. Easy access to tourist attraction booking with good discount. Easy Access to transport like taxi and xar rentals. Lovely place for kids
- Fuad (2/5): - Customer service is bad
- Khair Ullah (10/5): - I like the staff behaviors they were amazing
- Saira (10/5): Nice place to stay - Apartment is clean and very comfortable. Got an upgrade to 2BR for free.
- Divyang (10/5): - Good 👍
- Verified traveler (2/5): - When I checked it the water was cut off. It took them 6 hours to get it back. My son had to stay in his dirt diaper for an hour before they could provide any. When u call them asking for anything it will take them forever before they bring to you. The apartment conditions when I first checked in was bad .. one of the cousins was torn and the carpet under the beds is dirty. After complaining they moved us to another which is slightly better. No valet parking, No bathrobes, not allowing to use the same pool in the apartments building and will force you to use the far pool in the hotel I got to use the pool after making a big fuss about it. No tech support is available in the building. I faced some issues with the wifi connection and the technician was trying to solve it remotely over the phone which it took a lot of time and it was an un pleasant experience as the technician kept trying to guide me how to fix it without luck. Open parking lot is next to the hotel and you have to park it in the sun
- Ilyas (8/5): - Really spacious Clean Friendly staff
- Abdul Mateen Khan (10/5): - Amazing place !!
- Jafar (4/5): Limited elevator capacity - It was clean hotel inside the apartment, and large space and comfortable. However, elevator was limited and not comfortable for thousands of apartment only 4 small elevators. The key room most of time was deactivated and stock inside elevator.
- Naser (6/5): Alfaihani - The hotel is old and there is a smell of cooking food in the corridors which is very noisy
- Javed (6/5): - didnt like location
- tony (6/5): - I booked a delux suite on line and the room type I got was totally not like the pics !!! Very very disappointed!!
- Mohammed (6/5): - When i arrived the reception very slow to make check in and the room not ready when i arrived at 4:00pm they let me wait 30 minutes. And they are not cleaning the room if you're inside the apartment.
- David (8/5): - Two pools available, however one on the 30th floor of the Resodence is reserved for residents only, meaning everyone else from the residence and hotel had to share a small pool area in the main hotel. Staff were great, great location near to Gold Souq metro. Rooms were ok condition but do show its age. Breakfast catered for most tastes. WiFi is a bit on the slow side with no option to upgrade for faster WiFi and it did breakdown on one of the days - the hotel were very responsive to having it fixed. Overall I’d give the hotel a 7.5/10 and would definitely stay here again.
- Abdulaziz (8/5): - Comfortable and beautiful
- Abdul (10/5): - Nice place excellent for family
- Lorraine (8/5): - Generally the hotel staff were nice. However being a first class hotel I expected some things from them. I had a sofa that had the fabric torn at a part and a chair that had some part of the fabric thorn. Also the windows in the whole hotel looked dirty... so viewing outside was not clear. This didn't make viewing out of your windows very pleasing to the eye. The apartment had almost all amenities present including washing machine, electric cooker, fridge, microwave, dish washer cutleries, utensils and oven. However there was no blender present and this is a key amenity when it comes stays like this. I will need a blender to cook. I had to bring in my own blender to have this done. General cleanliness was great! The bathroom is superb and I loved every bit of it. Towels and bedsheets very clean and very white.
- Vickey (8/5): - Had an excellent stay
- Verified traveler (10/5): - Everyone was extremely used respect and dignity during the stay.
- Verified traveler (8/5): - Amazing and professional cleaning and security staffs.the desk customer service people can be impatience.....they need more option available for breakfast....what is the point of a buffet style, if staff are counting how many pancakes to eat???? It can be better!!!
- Verified traveler (8/5): - The property was ok it’s need a little renovation and the break fast needs a little variety of food
- Verified traveler (10/5): - Excellent. Wished they had a better breakfast choice.
- Verified traveler (6/5): - The room was smelly like a old house, requested twice to apply some air freshner. Found few cockroaches as well roaming around.
- Mohamed Infas (10/5): Happy Stay - It was an amazing experience. Everything was excellent. Thank you.
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