The Sebel Sydney Chatswood

Location: 37 Victor Street, Sydney, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Sauna
• Currency exchange
• Non-smoking throughout
• Concierge service
• Grocery deliveries
• Heated pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Garage
• Swimming nearby

Rooms Available

• One-Bedroom Apartment - Semi-Accessible

  Max Occupancy: 4 (3 Adults)

• Two-Bedroom Apartment with One King Bed and One Queen Bed

  This apartment features sweeping views of North Shore from its private and furnished balcony.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• One-Bedroom Apartment with One Queen Bed

  This spacious apartment has either a king or queen bed in a separate bedroom from the living and dining areas. It also has an private bathroom with a separate bath and shower, a fully equipped kitchen, laundry facilities and a furnished balcony.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Two-Bedroom Apartment with One King and Two Single Beds

  This spacious apartment comes with a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Three-Bedroom Apartment

  This spacious apartment consists of a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 4 beds.

  Max Occupancy: 8 (7 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Premium Two-Bedroom Apartment

  This spacious apartment consists of a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Kristhia (8/5): Our stay was wonderful! - Our stay was wonderful! The room was big, spacious, and perfect for our family. We especially appreciated the well-equipped kitchen amenities and the very comfortable bed, which made our stay even more relaxing. The location was also very convenient since it is near the train station, making it easily accessible. It is also close to a shopping center and several kids’ activity areas, which was a huge plus for us as we were traveling with a toddler. The staff were all very friendly, welcoming, and accommodating to all our needs throughout our stay. Overall, we had a great experience and would love to visit again in the near future. none, we loved everything about our stay
• Christopher (10/5): Great stay, friendly staff, clean room and excellent location. Highly recommend and would definitely stay again! - Love it NA
• Karen Mae (8/5): - Had a wonderful stay. Will definitely go back and recommend to friends.
• Megan (6/5): Nice but could of been cleaner - Location Size of apartment Comfy beds Ensuite bathroom ceiling and shower were so mouldy.
• Roger (9/5): - Room was nice and spacious, good views and spaces Overall room seems a bit older and needs a bit of renovating
• Christopher (10/5): This was a wonderful stay. The room was clean and comfortable, and every staff member was excellent. I will definitely c - This was a wonderful stay. The room was clean and comfortable, and every staff member was excellent. I will definitely come back again. Nothing
• Montalban (10/5): Great hotel with friendly staff, smooth service, and a convenient location. - I had a pleasant stay at the hotel. The location was very convenient and close to nearby shops, restaurants, and transport, making it easy to get around. The Wi-Fi connection was reliable throughout my stay and worked well in both the room and common areas. Overall, the hotel was comfortable, accessible, and suitable for both short and extended stays none
• Neil (5/5): . Convenience. Would stay again on a weekend when there is less train noise. - spacious, comfortable. position is great. Car parking is good. Bed was good. It was an apartment with oven and cook top. No pots / pans !!! No kettle. Limited reception hours. Train noise terrible.
• Dani (9/5): - We had a wonderful stay at The Sebel Chatswood. My kids loved the room. it was perfect for a family with young children. The location is excellent, close to everything we needed. Check‑in was smooth, and even though we arrived after hours, the staff were very helpful.
• Hazel (9/5): Had a smooth and comfortable experience at The Sebel Chatswood - Ambiance and the staffs were very friendly none
• Michelle (9/5): -
• Claire (10/5): - Really enjoyed our stay! The room was clean and comfortable, the staff were very helpful, and the location was convenient. Overall, it was a smooth and enjoyable experience. Highly recommended!
• Callosa (8/5): Amazing! - The location was absolutely perfect. The hotel itself was warm, elegant, and incredibly welcoming. What truly made this last-minute booking such a pleasant surprise was how seamless and stress-free everything felt. I would highly recommend this hotel for my family and friends! None
• Jhon (9/5): A comfortable and hassle-free experience with everything meeting expectations. - The hotel is situated in a very convenient location, with easy access to nearby attractions, restaurants, and transportation. It offers a comfortable atmosphere and a pleasant setting for both short and long visits. Nothing significant comes to mind. Overall, the experience was pleasant, and everything met expectations well.
• Mj (9/5): - The property was superb. The staff were friendly, accommodating, and always willing to assist. We had a wonderful stay and would highly recommend this hotel.
• jeanne (10/5): I had a very comfortable and enjoyable stay at The Sebel Sydney Chatswood, with friendly staff and a - Enjoyed my stay. The room was very comfortable, and the staff were incredibly kind and helpful, which made the entire stay smooth and enjoyable. The location was also excellent - very convenient with easy access to shops, restaurants, and transport. I would definitely recommend staying here and would happily return again in the future.
• Fiqa (10/5): it was so great overall. highly recomended. The staff were so great, the rooms met up my expectation - The staff were so great, the rooms met up my expectations. It's clean and spacious. Location is so strategic so nearby to shopping centre. Highly recommended. it was all great.
• Wendy (10/5): I had a wonderful and comfortable stay with a great location and a cozy room. - I really liked the location, it was very convenient and accessible. The room was remarkable, clean, and very cozy, making the stay comfortable and relaxing. None so far.
• Cordero (10/5): - Had a wonderful stay at the hotel! The room was nice, clean, and very spacious, which made our stay extra comfortable. I also really appreciated how attentive and accommodating the staff were to all my requests. Their warm hospitality made the experience even better. Overall, it was a very pleasant and relaxing stay, and I would gladly come back again.
• Tracy Jade (10/5): - I liked that I easily booked a room even if it’s last minute.
• Li-Cheng (9/5): -
• Marie (10/5): An outstanding stay with excellent comfort, great service, and a perfect location. - I was extremely satisfied with my stay. The location was excellent, making it easy to access nearby attractions and restaurants while still being peaceful and relaxing. The room was spotless, modern, and very comfortable. The bed was exceptional and very cozy with high-quality linens and pillows that provided a great night’s sleep. I also appreciated the warm hospitality, attentive service, and overall welcoming atmosphere. Everything exceeded my expectations, and I would highly recommend this place to anyone looking for a comfortable and enjoyable stay.
• Emma (9/5): -
• Armenui (6/5): Overall it was ok, only good thing about it is close to all amenities - Convenient, close to all amenities Shore wasn’t working properly, looks very old
• Taylah (9/5): We enjoyed a short stay here. The room was very spacious and well equipped. We will definitely book again - Our room was very comfortable and spacious Staff were not very enthusiastic
• Michael (10/5): - Just next to Chatswood station, lot of restaurants nearby staffs are nice and helpful room is large with enough appliances really cosy and user friendly.
• Tara (2/5): -
• Sasha (7/5): -
• Korryn (5/5): - Location was great, and the view over the city, it was also a good size room, and comfortable beds. With a booking for 4 people, we only had 2 breakfast boxes when it stated breakfast was included and there were only 2 bath towels.
• MIchael (5/5): Certainly gone way downhill since our last stay - Location great . Bed comfortable 45 mins to check in No Wetex or anything to wipe benches No tissues, not enough toilet paper
• Ana (6/5): Great location - good for short stay - not for couples experience - The location was great. Very central and easy to walk to anywhere in Chatswood. The staff were friendly and held our bags while we explored until our room was ready and again once we checked out so that we could make the most of the day before heading home. We were looking forward to using the pool and found out after we made the booking that it was closed for renovations. Only found our the day before our stay which was disappointing. The rooms were clean but dated. Not recommended for a couple retreat.
• Narelle (4/5): -
• Jin (1/5): 非常糟糕的一次体验，非常非常差 - 地理位置 全面需要改进，卫生差，服务没有
• Tanya (2/5): -
• Marilyn (9/5): -
• Annerine (1/5): Lacking - The staff were not helpful. We booked for the pool specifically, which was out of service. There was no communication on this. We couldnt get a refund. The room was poor. It was just the worst stay. Our worst booking experience and customer service we have ever experienced. If your facilities are not working, notify your customers.
• jeff (1/5): -
• HL (10/5): -
• tammy (5/5): Not happy staying. - It will be our last time to book this hotel The bed so soft and old, no dish soap and cleaning pad to wash dishes. Washer not working ，can’t dry the towels and clothes .No bath mats for the shower. So slip and we all are senior. And two times fire alarm, my 91 years old mom had to walk down the stairs twice . Horrible experience .
• gwen (8/5): - The staff was good .close to train and bus . Pillows was hard as a rock need bit maintenance like clean fridge out. curtains need put back on curtains rod tell people about swimming close before they stay there notday before they arrive
• julie bech (5/5): - We booked it for the pool Big apartment with two bedrooms and two bathrooms On the day of the arrival and after having payed and not being able to cancel we were told that the pool couldn’t be used. Very bad service and no refund
• Toomas (3/5): -
• Jane (5/5): Ok, venue suited us, but would be better if updated. - Great location, handy to station, shops & restaurants. Reception staff were helpful and quickly remedied issue with door access code after 3 days when it failed. Asked if we could store luggage from 11am on day of arrival, but were able to access our room early which was great. Very dated, needs a renovation. Kitchen surfaces looked dirty, but I bought cleaning product and cloths and the bench surfaces were clean, just didn’t look at it, probably due to the colour. Didn’t use oven or stove top as they looked dirty & greasy as did the splash back. Stayed for 8 nights and room was not surfaced, but the website does say it would be cleaned after 7 days, I think for an 8 day stay as service after 4 or 5 days would be much better.
• Peter (9/5): My state was great. - A very good position close to restaurants and big shopping centre
• Robert (8/5): Generally very good and comfortable. - Size of apartment was great. Air con was inconsistent overnight. Inadequate toilet paper supplied (one roll and part of the roll holder was missing), no soap for the shower.
• Chontelle (7/5): Good - Location Bit outdated for the price
• Tim (7/5): -
• Malissa (5/5): Good and bad - Great location and very generous rooms. Comfortable beds. The apartment was dirty. Every glass in the cupboards had dried juice in them. A couple of plates had dried food on them. The carpet was gritty. The bathrooms had a lot of mould. The kitchen door had thick dust on the back. The ironing board was rusty and broken. No phones worked so we had to go downstairs to ask for towels. There was even rubbish under the beds. We paid $951 for 2 nights so it wasn't that cheap that would warrant such poor hygiene.
• Raquel (5/5): Average - Booked for the pool and this was not available.
• Scott (8/5): -
• Zhen (9/5): Overall a very good experience at the Sebel Sydney, definitely a choice for next time - Lovely view from our balcony, very convenient around the area with lots of place to eat and explore A bigger kettle would be lovely
• Martin (2/5): -
• Kristy (7/5): - Good location, easy to access, close to the shops & train station, comfy beds. Room could do with a bit of a revamp. When we arrived into our room, the pull-out sofa bed was not made. One of the girls went and spoke to reception, to which she was questioned about if we had even paid for the 5th Adult. I had only been emailing about it, a week before.
• Samantha (3/5): Good location, not worth the cost. Facilities do not align with advertisement. - Great location, short walk to Westfield. Plenty of food options/ grocery stores close by. Check in & car park process was painful, 3 transactions on the day for extras that are not made clear during the booking process. Booked this accommodation purely for a getaway for young kids, happy to pay the price for the facilities described and shown in the advertisements/booking process (pool) because this is the whole purpose. Arrive, get ready for swimming, excited 3 year old….. get to the level and area is closed due to construction - nothing said during the booking process, nothing said during reception check in? Explain to a 3 year old you can’t do exactly what you’ve been hyping them up for weeks about…. Very disappointing. Head to the bath for a “alternative swimming fun”. Have to clean a bunch of hair out of the bath before using to then realise - nope can’t do that either, the plug doesn’t fit. Communication needs to be better and so does the cleaning.
• Shimon (8/5): -
• Rebecca (1/5): Absolute filthy stay and ruined our weekend for my daughter’s wedding. - The room was filthy, dirty showers mould and hair in showers, stained and wet carpet in the main living areas, dirty kitchen floors, oven had no racks when we tried to use the oven and it was filthy, the entire apartment smelled terrible. We weren’t provided linen for the sofa bed for our children, we waited for linen until 9pm the day of arrival, four phone call requests it still wasn’t provided and then there were no staff on site, a operator from the phone line ended up providing me access to another available hotel room in the building and we had to go and take linen off that bed, there were only four towels provided for six guests, the apartment has only five glasses for six guests, only one wine glass in the apartment. The children were excited for a swim in the hotel pool after our long drive interstate only to find out that the pool was under renovation so was not accessible - none of which was advised to us prior to the booking. I have lodged a formal complaint and want a full refund. This was an absolute joke staying with the Sebel Chatswood.
• Kerry (9/5): Good - Location Showers
• Melissa (10/5): - Beds were so comfy, room was big and spacious x shower was really good 👍
• Jonathan (5/5): -
• Carole (6/5): - The positives, the bed was just sooo comfortable, excellent pillows. Location being right in the heart of Chatswood a bonus. Staff gave nothing, no advice on hotel facilities local shops of places to eat. Room, there was bloodinyhe wall, a stain on onof the beds. We asked for 1king and 1 queen, got queen and 2 singles. Tea, there was only 2 green and 2 earl grey, no black tea.
• Sheridan (7/5): Great location. Bit pricey. - Location was great. Great size unit. Both bathroom vanities were not very clean. The light in the second bedroom light was not working. Expensive.
• Richard (1/5): Aweful experience - Nothing Everything
• Richard (1/5): Awefull experience - Nothing absolute rip off. Dirty and no staff Dirty. No staff
• James (8/5): -
• Kathleen (8/5): - A comfortable apartment in a good location Microwave didn't work
• Gail (7/5): Would stay again if retuning to Chatswood - The position was fantastic … close to shopping centre and railway station.. The room was excellent for myself and four grandchildren. With laundry and kitchen and two bathrooms. We were disappointed that the Spa was unavailable on the days we were there. The Reception was unattended quite often, so unable to be contacted when needed … only through a third party hotline.. We did advise Reception staff of the need to check room cleaning as a few things certainly had been missed. ( took photos for their record)
• Sahar (2/5): -
• Zheng (6/5): -
• Criselda (9/5): -
• Richard (8/5): - Clean and comfy beds Not much in the kitchen. A little dated.
• Melanie-Bree (7/5): Comfortable and convenient - Location Slightly dated
• Cary (6/5): - Great location. Apartment could have been cleaner. Things like bedside lamps didn't work and there was no body wash in container in the shower. Also very glad we weren't trying to cook there as it was poorly set-up in terms of cookware, cutlery, etc.
• Paul (8/5): Very enjoyable - Location perfect for public transport The weather
• Alysha (10/5): -
• Gautam (8/5): -
• David (10/5): -
• WON HEE (4/5): - location dated. needs deep cleaning. unit smells. I paid for breakfast and it was a box. don't pay for breakfast. spa and sauna were not working.
• Danielle (5/5): Enjoyable overall! - The apartment was spacious and the city view was great. Location amazing! King size bed! Was more affordable than other options. The swimming pool. Old and run-down, in desperate need of an update. We were given 2 towels for 4 guests, 1 teaspoon, 3 bowls and 3 forks… were meant to be provided with more but they never came. Room could have been cleaner.
• Vandine (5/5): -
• Andrew (6/5): Poorly managed. Could easily be better. - Location. Beds comfortable. Nice view. Kitchen virtually empty. No cutlery. No cooking pot. No sheets for 5th guest. No rubbish collection despite 3 requests. TV not working. Poor management and maintenance. Spa broken for months.
• Laheen (8/5): - Family room was very spacious for us all. Beds for all 6 of us. Pool was great for kids. Location was perfect 👌
• Robert (6/5): -
• Dr Michael (1/5): -
• Elisabeth (5/5): A little disappointed this time for our Christmas stay while we visit family for Christmas. - After the concierge was unable to access our allocated room, as the key wouldn't work, we were moved to another room. This room had the same outlook over the Chatswood oval, as we had requested. The sofa bed naturally was unmade but the offer to make it up was made. Had to request the extra 2 towels, no issue in collecting them from the front desk. This room was as we expected, but we were unable to access the balcony from the bedroom as a note, attached to the door, requested that we didn't use the sliding door. The balcony and outdoor furniture was not clean and there was an empty beer bottle in one corner with cigarette buts in it. This was disappointing as we always use the balcony when we stay.
• Belinda (7/5): Overall a lovely stay. Will book again. - The pool had tiles missing and the spa was not working. We booked for 4 people and only had 2 sets of towels.
• Caroline (8/5): Great location. Right near the train station for the city. Also great for shops & restaurants - Great location! Comfy beds Value for money A little dated but still great!
• irwan (3/5): - location is great. it was a great experience in the past. we have stayed every year since 2021 1. upon arrival we were told to.parking availability which was a shock since we have asked in advance and informed that we came by driving own car.. but then we insisted then the staff said he would help us and found a spot. when we drove to the parking lots there are a lot available. you can tell me what is our impression then if being treated like this. 2. we booked for 6 persons but only 4 towels provided. when we asked for additional towels, we were given extra but found out it was soiled. 3. when we set in the apartment, it smelled mouldy. and we found out the floor is dirty as if not vacuumed. we picked the pieces from the floor to prevent our little ones to eat them. 4. when we opened the curtain in the bedroom, the windows were not just dirty but mouldy. we cleaned it ourselves, not all but enough for our children health and safety you can tell me if you are in our position, will you be happy for such service?
• Christelle (8/5): - L'emplacement idéal . Grand appartement. Manque d'équipements pour faire le ménage surtout pour les longs séjours . l'appartement devient sale et il n'y a rien a disposition pour passer l'aspirateur etc... Sauna hors service pas indiqué... Et propreté de l'appartement moyenne
• Batzaya (8/5): - Location and price Nothing
• Stafa (8/5): -
• Georgia (6/5): Nice but dated - Close walk to shops, transport and the Concourse. The pool was good. Only one key worked, the parking was a bit awkward, with only a few tight spots to pick from. Two sets of lifts to get to the top floors from the car park. Spa wasn't in use when we were there.
• Jacqui (6/5): Comfortable but property was tired. - Spacious 3-bedroom apartment. The property is very tired and needs a good paint. The bathrooms were also very dated, tiles broken, shower screen was falling apart and the basin in the ensuite was badly cracked. I had to wipe down the fridge door as it was so dirty. This gave the impression that the property was not being maintained properly.
• Swan (10/5): - The position of the accomodation was central to everything.
• Tania (1/5): Uncomfortable - I did not like anything, the toilet wasn’t clean enough and the shampoo and conditioner were empty and the car park omg what I pain 😡 30 dollars for the car park and the staff did not provide any key or information how to open the (bad service)
• Michelle (2/5): It would have been good except we had no hot water on one day - Location No hot water
• Zell (8/5): -
• Sin Por (4/5): 不佳 - 缺基本服務
• Damien (5/5): Not positive. Room was not very clean, shower leaked water all over bathroom floor, tv’s didn’t wotk - Staff were organised and friendly Cleanliness, TV’s with no reception
• chowmei (6/5): The sound of water pipes too noise from other room disturbing my sleep. - Location conv The sound of water pipes too noise.
• Chris Uttley (10/5): Staff and accommodation were amazing and extremely accommodating -

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