Hilton Orlando Lake Buena Vista - Disney Springs™ Area
Location: 1751 Hotel Plaza Boulevard, Orlando, us
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Accommodation
Located in the heart of Walt Disney World Resort, Hilton Orlando Lake Buena Vista offers spacious rooms with modern amenities like flat-screen TVs and cozy seating areas.
Diverse Dining Options
Indulge in a culinary adventure with 5 on-site restaurants serving everything from classic American buffet breakfast to authentic Japanese cuisine. Grab a drink at the outdoor pool bar or pick up snacks at the convenient market.
Fun for Everyone
With 2 outdoor heated pools, a children's pool, fitness center, hot tub, and jogging trail, there's something for guests of all ages to enjoy. Plus, being just minutes away from Disney Springs and Typhoon Lagoon water park, the fun never stops.
Book now for an unforgettable stay at Hilton Orlando Lake Buena Vista!
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Heated pool
- Paid WiFi
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Broadcast Live sport events
- Happy hour
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Access to nearby outdoor pool
- Golfing on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Games
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
King Room with Bath Tub - Mobility Access
This room includes a bathroom with an accessible bath tub. It features a coffee machine, work desk, and flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Double Room with Two Double Beds with Disney View
Offering views of Walt Disney World Resort, this room features a small refrigerator, flat-screen TV, and work desk. WiFi access is provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Accessible
The quadruple room features air conditioning. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
-
Family Suite, 2 Bedrooms
1 King Bed, 2 Queen Beds and 1 King Murphy Bed
Layout - Separate sitting area
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Family Suite, 1 Bedroom
2 Queen Beds
Layout - Separate sitting area
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 2 Bedrooms, Non Smoking
1 King Bed, 2 Queen Beds and 1 King Murphy Bed
517 sq feet
Layout - 2 bedrooms
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 1 Bedroom (Holiday)
2 Double Beds
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 1 Bedroom (Holiday)
1 King Bed
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Junior Suite, 1 King Bed
1 King Bed
510 sq feet
Layout - Separate sitting area
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
King Room with Disney Springs View - Mobility Accessible
The triple room features air conditioning. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
-
Junior Suite
2 Double Beds
510 sq feet
Layout - Separate sitting area
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Junior Suite, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
510 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 1 King Bed, Non Smoking
1 King Bed
517 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 2 Queen Beds, Non Smoking
2 Queen Beds
517 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Superior King Room
The triple room offers air conditioning. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
-
Studio with Wall Bed
This studio-style room features a flat-screen cable TV, 8-person dining table, and seating area.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Video
- Heating
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
-
Double Room with Roll-In Shower - Disability Access
This accessible room features a flat-screen cable TV, desk, and roll-in shower.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
-
Queen Room with Two Queen Beds - Mobility Access
This accessible room includes a bathroom with a roll-in shower and grab bars. It features a coffee machine, work desk, and flat-screen TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Parlor Room with Hearing Accessibility
The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
-
Deluxe Room, Accessible, Bathtub (Parlor)
1 Twin Murphy Bed
314 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Parlor, Murphy Bed (King)
1 King Bed
312 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 1 King Bed, Accessible, Bathtub (Disney Springs View)
1 King Bed
314-sq-foot room with bay views
Layout - Bedroom
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Parlor, Murphy Bed (King), Hearing
1 King Murphy Bed
312 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, king sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 2 Queen Beds (Disney Springs View)
2 Queen Beds
314-sq-foot room with city views
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 2 Queen Beds, Hearing (Disney Springs View)
2 Queen Beds
314-sq-foot room with bay views
Layout - Bedroom
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 1 King Bed, Accessible, Roll-In Shower (Disney Springs View)
1 King Bed
314 sq feet
Layout - Bedroom
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Deluxe Room, 2 Queen Beds (High Floor)
2 Queen Beds
314 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
314 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, 2 Queen Beds, Allergy Friendly
2 Queen Beds
314 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- HDTV
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Room, Accessible, Bathtub (Parlor)
1 Twin Murphy Bed
314 sq feet
Internet - WiFi
Entertainment - 37-inch HDTV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- HDTV
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
King Room with Disney View
Offering views of Walt Disney World Resort, this room features a small refrigerator, flat-screen TV, and work desk. WiFi access is provided.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room - Hearing Access
The triple room features air conditioning. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
-
Double Room with Two Double Beds
This room features a 37-inch flat-screen TV, small refrigerator, and tea- and coffee-making facilities. WiFi access is available.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room
This room features a 37-inch flat-screen TV, small refrigerator, and tea- and coffee-making facilities. WiFi access is available.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Suite with Two Double Beds and Sofa Bed
A sofa bed and free WiFi are featured in this suite.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Suite with Sofa Bed
A sofa bed and free WiFi are featured in this suite.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Double Room With Two Double Beds - Allergy Friendly
This room is treated with air-purifying processes. All surfaces, pillow covers, and mattresses are treated to reduce and resist allergens, mold, spores, and mites.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Privacy curtain
-
King Room - Allergy Friendly
This room is treated with air-purifying processes. All surfaces, pillow covers, and mattresses are treated to reduce and resist allergens, mold, spores, and mites.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- DVD player
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room offers air conditioning. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
-
Queen Room with Two Queen Beds
The quadruple room features air conditioning. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Alarm clock
Guest Reviews
- Dream35088107625 (10/5): Anniversary Vacation!! - This Hotel is fantastic my Husband and I stood there for 4night/5days. It was our 50th Wedding Anniversary!! We were delighted Our experience was wonderful and so was Customer service /Staff. It was Beautiful in every way Great Choice and the fact it is walking distance to Disney Spring a big plus!! You will want this one for Sure!!
- gailwR4139MX (10/5): Hotel review - Rooms- great John Ts food needs a boost Rum Largo great Room cleaning- fabulous
- SLVT1982 (10/5): Nice spot - Lovely hotel, spacious and clean. Good food options. Carlos, security guard, delightful to chat with for a few!
- 232salenam (10/5): Sam at the breakfast restaurant was amazing - Sam was so amazing for breakfast I’ll definitely be requesting her everytime me and my husband visit which is pretty often!
- 805nbm (10/5): Outstanding staff - The staff is professional and friendly and engage with the guests. We had a wonderful check-in experience with Matthew and Katelyn at the front desk, Mark and Johnny at the valet desk, and Marcos at the bell captain’s desk. If excellent is a “5,” we would give a “7”! We would definitely stay at Orlando Lake Buena Vista again. Great job!!
- benjamincL1943CS (10/5): Great stay w the fam - Service was efficient, the staff was friendly and welcoming. Carlos from security was the man, he hooked our kids up with some awesome treats!
- E850ZKkevinp (10/5): Corporate 5 night stay. - Angela in housekeeping took exceptional care of my room. Great location, just a 5 min walk to Disney Springs. On site food was 8/10 for a hotel.
- 216jacquis (10/5): Help from security - As I was walking out with my suitcase Carlos with security say me struggling and offered to help me get to my car. I really appreciated his help as i am a few months post ankle reconstruction and taking the weight of the luggage help me walk easier.
- 573dianam (8/5): Good Enough - Great location. Quick and safe walk to Disney Springs. My husband came for a 4 day conference and I joined and we tacked on 2 days as vacation, Atmosphere decent and basic, but hotel itself is on the dated and worn down side. Lobby bar and sitting area could use a refresh of furniture. Rooms definitely need updating, but overall comfortable. Would recommend adding a clothesline to bathroom for wet bathing suits. Housekeeping could do a quick dust of furniture and vacuum more based on what’s seen in rooms. Operationally good in terms of water pressure, temperature and drainage. Value good with business conference room rate. Front desk staff very accommodating, efficient and nice; particularly Matthew and while he was training Katelyn, who seemed to be a good hire. The on-site market staff did seem be doing their respective job responsibilities, however none I had direct experience with seemed particularly interested to be there and servicing people.
- Culture55492219976 (10/5): Excellent - Overall good and comfortable
- hebeym (10/5): Excellent consumers service and approach - Security Marcus provide me information I reference to the hotel and surrounding area. As a person from out town I was so comfort with his approach. His appearance commanded great respect.
- E3835PVmichelew (10/5): Very nice stay - Marcus from security was very helpful. Great customer service!!
- Z2035JUrebeccab (2/5): not good - I think they have been renovating, updating rooms but we got a real stinker. Literally rips in the curtains, dirty carpet, old bathroom fixtures. Smelled old and musty. Then, we noticed the carpet from the bathroom door all through that hallway into the closet, and to the front door were soaked. Called and called the front desk. No answer. Husband had to go stand in line in the lobby for literally an hour to talk to someone. They sent a tech person/plumber or such a few hours later, who said we couldn't stay there, it was a leak somewhere, and we had to go stand in line in the lobby again to get moved. We got moved to a nice, clean, updated room. Why in the heck were we put in the gross room if they had nice, new rooms available? So, some nice rooms, and location to Disney Springs is great. Can safely and easily walk to it in 5 minutes. We do find this hotel to be overpriced though, compared to similar hotels in the same area. Probably won't stay here again.
- O7137SKguadaluped (10/5): Our server Kalia has been amazing! - We’ve been staying at Hilton Orlando Lake Buena Vista. We’ve been a having breakfast here everyday and our server Kalia has been phenomenal. She is so attentive, sweet, and has given us amazing recommendations.
- Tinajstevens5 (6/5): Good location to Disney Springs but tired rooms - This hotel has a very good ground floor, great take away shop for hot food, nice bar area, two restaurants and a shop. Nice large pool area and very convenient to walk into the walk way to Disney Springs. But you see signs for a five star hotel and to be honest it’s not a five star in the room we had room 623. I had to get them to change the sheets as there were wholes in them and the room is very tired. The check in process took more than half an hour with only two people on the desk. The only reason I’d stay here again is its closeness to Disney Springs.
- Chris (7/5): Great location but the rooms could use a remodel - Clean Outdated rooms.
- 28mirandaa (10/5): Amazing crew - Welcoming crew Hilary on the desk is amazing, she checked in right away and was sure to let us know when our room was ready. Carlos in the security department is super friendly and helpful. We will be back 😊🧁
- stephanielC3940UV (10/5): Good hotel experience - Everything was great. Shout out to Matthew at the front desk during check in. Super informative and friendly!! Also, Alex approached me at the pool and gave me some points. I’m diamond so I appreciated the extra very much. Really nice property.
- I4295CShr (10/5): Water pressure amazing! - WATER PRESSURE WAS INCREDIBLE! definitely a plus. Alex and Julia the ambassadors were very friendly and super helpful.
- Christine (6/5): -
- Sagar (10/5): -
- I9055KOmok (10/5): Great staff, especially Jean at front desk! - When checking in, Jean remembered me from a previous stay. He is a great guy, very helpful and definitely a big asset for this hotel. The rooms are a good size, although I would advise to get an upper floor room as they have been modernized. Easy walking distance to Disney Springs
- keithw754 (10/5): Absolutely OUTSTANDING stay!! - ⭐⭐⭐⭐⭐ What an absolutely wonderful stay at the Hilton Orlando Buena Vista Palace Disney Springs Area! From the moment we arrived, the customer service was exceptional across the board. The front desk staff was stellar — welcoming, professional, and always willing to help with anything we needed. The ladies working in the market/shop area were equally outstanding and made every interaction enjoyable. Housekeeping service was also excellent throughout our stay and kept everything spotless and comfortable. One of the biggest perks was the fantastic location. Being able to walk over to Disney Springs and enjoy all the shopping, dining, and entertainment was a huge bonus. The resort also offers convenient bus transportation to and from all of the Disney parks, which made everything incredibly easy. Another major highlight is that this is a Disney Early Entry hotel. That benefit helped make riding TRON Lightcycle / Run possible and truly enhanced our Disney experience. The restaurant options at the resort were also terrific, especially Benihana. Having so many dining choices right on property added even more value to the trip. Overall, this is a fantastic Orlando resort if Disney is part of your itinerary. Great location, excellent amenities, outstanding staff, and a truly enjoyable experience from start to finish. Highly recommended!
- Tour63333442013 (10/5): Great example! - Staff is amazing! Especially the security guard at the front desk! Christopher De Jesus.
- 887ivoryc (10/5): Best trip ever - Lilly the guest ambassador was amazing and so helpful
- krystalt645 (10/5): Awesome staff and beautiful stay - Lilly the guest ambassador was phenomenal! She was super helpful and very informative. She made sure we were taken care of and helped us book our next Hilton visit. Thanks Lilly!
- jameswP5637AL (10/5): Food great, service is even better - I stay here often for work, but specifically want to mention breakfast at the Covington mill. While everything is fresh and eggs made to order, the service is top notch. I had not been here for a few months and Rachid remembered my order! He is cheery and kind and the best part of my breakfast experience. 10/10 will go out of my way to eat here when not on business.
- kelcasey404 (10/5): The best Guest Ambassador, Carolina at Hilton - I have never meet a more hospitable host! Carolina, Guest Ambassador at our Hilton stay was FIVE STARS! Friendly, informative and kind. A definite reason for returning to this Orlando location. Carolina gave my husband and I so many recommendations for the area and truly a fellow Disney goer at heart.
- DrTalonda2019 (10/5): Marcus provided exceptional service! - Marcus provided exceptional service and professionalism during my stay at the Hilton Resort. He was attentive, welcoming, and made guests feel safe and valued at all times. His positive attitude and dedication truly stood out. Thank you, Marcus, for delivering a 5-star experience!
- F8085TJjuliem (2/5): Stay Elsewhere - Stayed at Hilton LBV Disney Springs for Summit (Cheer Comp). It was the last comp of the season and because we weren't taking a vacation in the summer, decided to "splurge" and get a luxury hotel for our 5 days in Summit. BIG MISTAKE. The rooms are extremely outdated and small. Lobby, Hallways are lovely, but the rooms look like they are from 1990. Was given a 1st floor room at initially. The AC didn't work well - the room was dripping wet and I ended up coughing all night. Was given a 7th floor room when I asked to switch rooms. Staff at front desk is very nice. 7th floor room - the AC seemed to work a little better, but 2nd room was as outdated at the first. Room fridge just froze our drinks. Shower did not drain. Towels were paper thin - this is not an exaggeration. You can hear absolutely everything from rooms on either side as if they are standing in the room. Texted housekeeping for more towels and was told they would deliver right away - ended up waiting over 2 hours. Got food poisoning from the Mac N Cheese at the Market on our last day. When checking out they just took our room keys. No receipt or anything - not even days later. Was charged a 3 night security deposit when my reservation clearly said only one night stay will be on hold. Buses to the Summit comp were a nightmare - driver was only letting certain teams on. We ended up having to pay for an Uber. One of the reasons we chose to stay there was the free buses to Summit. The ONLY positives I can think of is the closeness to Disney Springs. But that is it. Teammates stayed at other hotels for way less the price and way nicer accommodations. I guess this was a rookie mistake for us.
- B689UFhassans (10/5): Thank you Marcus! - Marcus the security guard went above and beyond his normal duties to help me as a hotel guest. His customer service is unmatched and I really appreciate his kindness.
- Cristian (10/5): -
- Dreamer787487 (10/5): Xzavier - Registration was amazing! - I haven't even finished my stay but I wanted to take time to say Xzavier at check in was truly amazing. He was fun, kind, efficient and extremely welcoming.
- W7228JEalexandrab (10/5): Amazing hospitality - We were here as a family for my husband's work trip. Though this hotel will not have been my top pic due to some of the outdated rooms, the service here was spectacular. Every single staff member we encountered from folks in the hallways cleaning the rooms all the way up to front desk customer service, have been absolutely spectacular. So incredibly kind to my children and helpful in every way. Most of the time I was solo with my children, and the staff were so wonderful about opening doors, lending an extra hand, even finding a screwdriver to fix a child's toy for us! Again, the rooms do need some updating, but where that lacks, the service completely makes up for it. I have not recently been anywhere I have met such consistency in customer service.
- ELL (8/5): -
- 563nikkitar (10/5): Nice hotel good service - Nice hotel, Jen from security got me some milk late at night even with everything was closed.
- Y9752DUmonicai (10/5): Jean made our stay Unforgettable ! - We had the absolute best experience thanks to Jean at the front desk of the Hilton Orlando Lake Buena Vista. From the moment we arrived, he went above and beyond to make my family feel welcome and cared for. Traveling with two little boys isn’t always easy, but Jean made it effortless — he was so kind, patient, and genuinely warm with them. My boys were happy, comfortable, and honestly didn’t want to leave! Jean has such a natural way of making people feel special. He took the time to accommodate us, check in on us, and ensure everything was perfect. It truly felt like we were being looked after by someone who genuinely cares. He was an absolute pleasure to meet, and hands down one of the kindest people we’ve encountered while traveling. We can’t recommend him enough — thank you, Jean, for making our stay so memorable!
- ginai789 (10/5): Vacay in Paradise - We had a beautiful stay this week. The staff was very friendly and helpful. The pool area is very nice. We really enjoyed the dining options for breakfast and lunch ( pool bar). The food was delicious. The grab and go market was nice and open until 1 am each day. We have stayed here several times in the last few years.
- S5377BEjr (10/5): Warm Weather, Warm Welcome - We've been to many Hilton properties and this is one of the friendliest and most convenient. Guest Ambassador Lilly gave us a thorough presentation on programs that Hilton offers we would have never listened to over the phone. Her friendly demeanor really added to our experience!
- staceycY4803VM (10/5): Great check in - Lovely experience checking in with Ramiro! After travelling from Melbourne Australia to Orlando we were tired! Greeted by Ramiro, checking and offered a free upgrade! He warm welcoming and very knowledgeable offering lots of advance and handy tips!
- ralfbL7051UM (10/5): We greatly appreciate your service Bronson! We will be back, Claudia and Ralf - Our waiter Bronson at the Hilton Lobby bar was the most attentive and courteous waiter we had in a very long time!
- OnAir19880878649 (10/5): Steven and Lea - Magic makers!!! - As loyal Diamond members (We’ve stayed at their best all around the world), Steven and Lea went above and beyond to make our stay magical. Someone, please, take note from these two amazing people - they know how service is done! Not only do they listen to us and try their best to make us feel comfortable, but they went the next level to make our stay truly wonderful (which can be tough with a 7 month old!) Don’t overthink it - stay here, you won’t regret it. And hopefully someone at Hilton takes stock of these two, as this is how service is supposed to be! Keep up the great work. And, of course, always with a smile.
- drewaB8385OY (10/5): Great service - Great service from bronson great establishment
- A2382QJlukec (10/5): Excellent - Bar atmosphere was great. Bronson is a good dude. He was super friendly.
- the5wilsons2332 (10/5): Excellent service - Maria was pleasant, and excellent with her service. She went above and beyond to make site our order was complete.
- abbacharice (10/5): Solid food, even better service! - Wonderful service from Maria and food was very solid as well! We'll definitely be back!
- A4741IGjiml (10/5): Excellent housekeeping person!!! - Christine in housekeeping does a EXCELLENT job in making your room so comfortable and clean…she is very pleasant as well!!!
- 308carle (10/5): Excellent dinner and service - Very laid-back vibe with professional staff. My waitress, Maria, was especially attentive and did two things that are very important to me: she was willing to make some suggestions on the menu and her suggestions were spot on! The linguine jambalaya was a pleasant surprise and way better than I was expecting. The brussels sprouts were okay, but I ordered those without consulting Maria! 😆
- V91ECkevinp (10/5): First time time here in Florida and to this hilton - Atmosphere was good, our waitress was wonderfull very clean restaurant
- I7544OGmattc (10/5): Great experience - Friendly staff, quick to satisfy our bunch of executives
- Janette (6/5): -
- J6959RSdougl (10/5): Bridget compliment - Bridget at the front desk was absolutely phenomenal. We had an unfortunate family situation and she went above and beyond to remedy the issue. Thank you very much Bridget we appreciate you so much
- Z9079OFalexc (10/5): Someone give this guy a raise - I was at a convention for the weekend and out of all the people I met, I want to make sure I shout out Carlos from security. He was friendly, easy to talk to, and clearly enjoys connecting with guests, which I discovered before our own interaction. When he saw me dazed and confused, he went out of his way to help and made sure I was taken care of without making it feel like a chore. We ended up having a great conversation, and his positive attitude made a lasting impression. Carlos is exactly the kind of person you want representing your hotel. He’s genuine, helpful, and memorable.
- shellydZ7001PB (10/5): Carlos was very helpful in acquiring the shuttle for Epcot. - Carlos the Security Guard gave us outstanding service!
- 497jennieg (2/5): Dated, old dirty rooms! - Quite simply the rooms here are dirty and unbelievably dated. There was a line at customer service of people complaining about their rooms. Stained old walls, water damage. Do better hilton!
- 487sanfordb (8/5): Disney Springs stroll! - I had a very pleasant experience. The hotel seemed to be an and older facility, although comfortable. The location is an easy walk to Disney Springs! The staff were extremely nice and friendly. My checkout was smooth and quick thanks to Bailey!
- D7222JUamberr (10/5): Welcoming! - Steven F. Was awesome at check in, very nice and welcoming!
- dquinonesrivera (10/5): Great place, great food and family atmosphere! - Great experience. We felt like part of the Hilton famliy. Every morning Carmen, at the omelett station, took care of my family with love, professionalism and great skill. Carmen is the Omelette Queen !!!
- 542marzenan (10/5): Best breakfast ever - We really enjoys the property , especially breakfast. Jenny and Carmen are wonderful and will prepare you very yummy breakfast
- Gordon (1/5): - How close it was to Disney and the bus transportation. When I arrived to check in around 8:00 pm. I was told they didn't have anymore king rooms that I booked and paid for a week prior to staying. After about 1/2 an hour going back and forth the attendant spoke with a manager who gave me a king trundle suite. When we arrived to the room there was a bleach smell so strong in the hallway that I felt like passing out. When we got in the room the bed was in the wall and when you took it out was around 8 inches off the floor. This didn't work for me as I have a very bad back. So I went back to the desk to complain about the smell and the room the attendant apologized and was able to find me another king room at this time it was around 9:30pm. When we tried to get to our room there was a large Jewish group who by every sence of the word took over the whole hotel there were strollers and scooters left in the halls large garbage boxes with horrendous smells all over the place. Apparently they were unable to use certain electronics. So there were chairs in the elevators, and they would stop on every floor but would not push the buttons because they were unable to do any work.According to their religion. When we got to the elevator there was a woman sitting on a chair with her foot out to hold the elevator open for no reason.Just waiting for people to come in.So they could push the button. When we finally got to our room, my wife tried to take a shower but was unable to because we did not have any towels in our room. I spoke with the attendant who told me that they had a group just before this one that were very dirty.And that housekeeping was trying to catch up. When we try to go to sleep all night long.There were kids screaming and loud talking through the hallways.By this religious group. I spoke several times with management about how unhappy I was and that I prepaid for my rooms and I was a paying customer just like they were.
- nicolemP5174GH (10/5): Great location - Location is great, walking distance to Disney Springs. Pool is nice, rooms are clean. Could be updated in the near future. Carlos from Security is super nice and accommodating.
- Carol (10/5): I’d stay again. - Close to Disney springs. Size of property. Way too crowded with teen age teens of some sort. Had to go to buffet breakfast when we just wanted coffee and pastries. It was spring break😳
- 122kristinr (10/5): Friendly staff, clean facility - Very friendly staff, clean facility. Carlos from security wanted to make sure everything went well with our stay.
- angelamM6600JI (10/5): Incentive Trip - The hotel was great from beginning to end. Brooke Duncan was absolutely phenomenal to work with through this whole process!
- Leanne50325 (2/5): Just stay somewhere else - This hotel needs updates and a good cleaning. The furniture is old and coming off the hinges. The carpet and bathroom floor are dirty. The windows are dirty. The fridge is non working. There have been at least 5 to 6 cleaning carts blocking the hallway all day.
- Irene714 (2/5): Book here if you despise sleep! - THE WORST hotel stay!! Rm 1286, 4/6/26 - Happy Birthday to me alright! A.) Check in was 4pm, room was not ready until 5pm. (Since we’re from the west coast, we tried sleeping earlier to get a head start) B.) Some one’s car alarm decided to go off all hours of the night, so much that the one straight hour of wink of sleep i finally got, woke me up to write this review. C.) What seemed like a rave or frat party outside our hotel door to add to the ambience, D.) People honking fight with yelling at each other at the parking lot close to midnight, (because of course our room is facing the parking lot), E.) jack hammering crack of dawn, - icing on the birthday cake!! If you despise sleep, this is your oasis!! Definitely not worth the cost. Was hoping to get a good night’s rest before tackling the disney parks. On the bright side, dodged 3/4 of the bullet by only booking one night here, to think we almost booked the entire week!!!! So off brand for Hilton, dropped the ball on this one
- Casey (6/5): - Close to disney springs Parking cost is ridiculous, bed was hard
- meredithsQ8900WN (10/5): Awesome Stay! Highly recommend! - We LOVED this place. Two pools, a wading pool, two hot tubs, a quick walk to Disney Springs, and a free shuttle to the parks! Carlos of security is the best too! All of the staff were kind and helpful. We had a great experience and will definitely stay there again!
- nosilla96 (10/5): Excellence in Customer Service - There were two employees during our stay that went above and beyond to make our trip even better. Calvert, the bartender in the outdoor tiki bar and Carlos in security were both wonderful hosts and a demonstration of what excellence in customer service truly is.
- 534jeanines (10/5): The staff in this hotel goes above and beyond. - Wonderful stay the staff is incredible, so nice and helpful. Shout out to Emmanuel and Miguel, who fix my safe in the room and to all the other staff, great!
- Sherpa33156668699 (10/5): Optimal Performance from Oliver - Oliver B. was so friendly and respectful when fixing my busted door. He quickly addressed the issue and was very polite with me in my roommates. I had to make sure to get his name so I can a positive comment.
- evlynj2026 (10/5): Outstanding Oliver - Oliver B was such an amazing addition to our stay! We had an issue with our door and he had plenty of help to offer. We had to ask his name so we could share how grateful we were for his kindness, and willingness to help. He was very talkative and made us feel very comfortable while he was working on our room. So grateful for great staff like this.
- Q8439OSelliotm (10/5): Oliver - We had the most helpful, quickly responding, and great attitude filled service by a lovely man, Oliver B really wowed us with his customer service skills!!
- torianam2026 (10/5): Hotel stay - We were here for heart of America, Carlos from security was so nice! He was very kind and helpful! Thank you so much!
- Greeneyed (6/5): Nice until… - My husband and I enjoyed our stay at this hotel for the most part. Friendly staff, with the exception of the bartender at the pool. She had a very negative attitude and was very crabby. I hope the establishment takes a look at this woman and trains her better. We are on vacation, we want to have fun and not feel like we’re bothering someone to make us a drink. Also, I did not appreciate a moldy strawberry put in my daiquiri. Not acceptable.
- jend621 (10/5): Great experience! - Hotel was amazing and clean. I had special assistance from amazing security (Carlos) for an issue during my stay. He helped me navigate an issue and I felt cared for as a customer due to his kindness and understanding. Will be back again to enjoy another stay at Hilton!
- 924kayshac (10/5): Wonderful stay and amazing service - Service was amazing! Went for a conference work trip. The morning wait staff was wonderful, attentive and friendly. Lourdes and Luner were so nice! Definitely recommend.
- M9077YGmaryg (10/5): High five on the assist - Carlos in security was amazing. We had an issue with the printer in the business center and Carlos went out of his way to assist. Thank you Carlos!
- Stay323253 (10/5): Nice job! - Great stay. Enjoyed the property. Great staff. Jenna at check in desk was so helpful and nice to work with after a long day of travel. Thank you!!
- Abdi (8/5): I will not stay again - The area , the stuff was very attentive The rooms are falling down, carpet looks so dirty , no water , the room $300 night , is worth a $100 hotel . Needs to be upgraded. Pool looks dirty, towels are very vey old
- L100MJjerryc (10/5): Carlos in security awesome personality - All associates were helpful Carlos in security was incredible. Helped me out of a jam and remembered me, every time he saw me he called me by my name and said hello
- Robert (8/5): -
- aerobik1 (10/5): Made the best of an unfortuate situation - After getting rear ended on I-4 and spending nearly three hours dealing with police reports and the aftermath, my New Year’s Eve plans were completely derailed. By the time I finally made it to the hotel, after a tow truck drop off at Wawa and an Uber ride, I was exhausted and frustrated. Bridget at reception immediately changed the tone of the night. She asked how my evening was going, and when I explained what had happened, she responded with genuine empathy and understanding. It did not feel scripted. It felt human. Jackie, at the bar, whom I have known at the hotel for years, along with Carol, truly stepped in when I needed it most. I missed my celebration with my friends at the Springs. They made sure the rest of my evening was calm, smooth, and free of any additional stress. They turned what could have been a completely miserable night into something manageable. The next day, I had to return after checking out to extend my stay due to ongoing accident issues. Carolyn handled everything seamlessly. She found me a great room right away, sent up water, and even provided a coupon. It was thoughtful and proactive, exactly what I needed in that moment. What stood out most was the staff’s compassion. They were not just doing their jobs. They genuinely cared. The rooms were spotless, everything worked perfectly, and the overall experience was excellent. They took a terrible situation and made it into a great stay. That kind of service is rare.
- Discover229352 (10/5): Excellent location and staff - Excellent location, just 7 minutes walk to Disney Springs. Its a large property with all the amenities you would expect from a Hilton. Staff is courteous and professional. Miguel and Steven F stood out as they were exceptionally helpful with our different requests
- Trek24976711264 (10/5): Awesome - Room 832 Awesome Service! Five stars treatment all the way!
- Paradise486267 (10/5): Ask for Jean ! - We had a fantastic experience at the Hilton Orlando Lake Buena Vista, and it all started the second we walked through the doors. A huge shoutout to Jean at the front desk! Jean handled our check-in and was absolutely super. Professional, friendly, and incredibly efficient, Jean made us feel like valued guests immediately and handled all our questions with a smile. It’s rare to find such high-quality service right at the start of a trip, and it really set a positive tone for our entire stay.
- O9746JLninam (10/5): Amazing service ! - Jean at the front desk made our stay! So patient and kind and helped us with numerous questions we had. made out stay. Amazing service!
- 960teriu (10/5): Just beautiful people - Luna and Lourdes were amazing, kind and extremely observant. They were quick to respond to requests and maintained a clean food station and dining room. It was wonderful to walk in to a big smile and welcome from each of them every morning. Thank you so much for providing the best experience.
- V5572FJsarahm (10/5): Kind Staff - Carlos from the Security office was fantastic. I had lost my phone charger and he went above and beyond, helping me search in my room and then ultimately helping me locate a new charger. He was very kind and genuinely wanted to help the hotel guests.
- mollien352 (10/5): We love it here! - We loved staying at Hilton Orlando Lake buena vista. We got breakfast almost every morning and used the pool almost daily. They have a great transportation system to the parks and the staff are very nice and accommodating. Adriana who is a guest ambassador was so nice to us and gave us Hilton bonus points, we appreciate her kindness very much!
- andrewj0sephp (10/5): Great spot - The front desk staff were phenomenally helpful and Emmanuel in security saved our butts when our door lock ran out of batteries and we couldn't get in.
- 804esteri (10/5): Family getaway - Bailey at the front desk was great. So friendly and sweet. Exceptional hospitality.
- sarahceverett00 (10/5): Very nice hotel and staff - Really enjoyed the hotel and the ability to walk over to Disney Springs. The free shuttles to the Disney Parks are also very convenient. Hilton ambassador Chasity, our housekeeper Jocelyn, the front desk, and the bell stand staff were all wonderful. John T's had great food and drinks, and the Market was very convenient for breakfast and snacks. Everything was clean, and our room was spacious and nice. The conference space and staff was great too. Joyce who served our food for the opening banquet was wonderful! The price here was reasonable for Orlando. I'd come back.
- L401RMkristinb (10/5): Carlos is the man! - Our experience at the Hilton Lake Buena Vista at Disney Springs was wonderful. The pool was lovely. The bar was great, but the star of the trip was Carlos, our security. When things got a little hairy when our flight was canceled, Carlos came through and took our kids and treated them to some ice cream, while my husband and I tried to figure out what needed to get done to get home. We were able to reserve another night and Have a few drinks at the bar while the kids ate their ice cream. thank you Hilton for coming through. And thank you Carlos!!
- 53charlenee (8/5): Beautiful commons, some nice and not nice staff - The resort was very nice. Food and drinks were as well. The suite we had was nice but did have some light maintenance /touch ups needed to be a “suite”. Also, 2 women, one at the front desk and one I. The office were not hospitable, or even kind speaking. Lastly, the security guard - Carlos, was very hospitable and helpful with retrieving my left bag!
- geraldmD4970NZ (4/5): Big disappointment! - We have previously stayed at the Hilton Palace location but based on pics location and it was similarly priced, booked here. What a disappointment! I will say as a diamond member, we were upgraded to “deluxe” and checked in early which was great! After that, not too many positives. The bathroom’s TP holder had been replaced, but the wall wasn’t repainted, so looked dingy. The pool bar never opened even though we heard the hotel was sold out and on Sunday, there were no towels at the pool (at 1:45). Will not return, but certainly will go back to Palace location and walk 1/2 mile more to Disney Springs!
- mikecL349YD (10/5): Great place to relax and visit Disney Springs - Nice clean rooms very entertaining pool area friendly staff we stay here all the time
- J5940TUveronicac (10/5): Pleasant and informative. - Becky , the guest ambassador, was cordial and informative. What a great experience to walk in and get the level of customer service, A model for the company.
- den gill (8/5): -
- Gabriel (2/5): We didn’t get to walk across to Disney springs since it was a later check in - The food quality was great Even though I booked thru a third party my wife and I were disappointed that we were not able to check in our room for the night till after 7 30pm. Very disappointed however since we were having to wait the business center representative granted us a free dinner and breakfast coupon. My wife and will not be back.
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