Renaissance Naples Hotel Mediterraneo
Location: Via Ponte Di Tappia 25, Naples, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stunning Rooftop Terrace with City Views
Admire the breathtaking view of Naples city centre from our rooftop terrace at Renaissance Naples Hotel Mediterraneo. Perfect for enjoying a relaxing breakfast or evening drinks with a backdrop of Mount Vesuvius.
Modern Comfort and Amenities
Relax in our contemporary guest rooms, each equipped with air conditioning, a minibar, and a 42-inch flat-screen TV. Unwind in the en suite bathrooms after a day exploring the bustling city.
Convenient Location and Facilities
Located in the main shopping area and business district, our hotel offers easy access to Galleria Umberto I, Via Toledo, and Naples Port. Take advantage of our well-equipped gym, sun terrace with a hot tub, and on-site restaurant serving a mix of international and local cuisine.
Book now for an unforgettable stay at Renaissance Naples Hotel Mediterraneo.
Important Information
Please note that extra beds and baby cots are upon request and are subject to availability.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Sauna
- Solarium
- Non-smoking throughout
- Paid WiFi
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Supervised childcare/activities
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Garage
- Bicycle-friendly property
Rooms Available
-
Suite, 1 Bedroom
1 King Bed
323-sq-foot soundproofed room with sea and harbor views
Layout - Separate sitting area
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Turndown service
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Queen Beds
2 Queen Beds
377 sq feet
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Family Room
Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The family room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Junior Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. This suite is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Superior Twin, Guest room, 2 Twin/Single Bed(s)
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Superior Room, 1 King Bed
1 King Bed
205 sq feet
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 1 King Bed
1 King Bed
269 sq feet
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Panoramic Room, 1 King Bed, Sea View
1 King Bed
205-sq-foot soundproofed room with sea and harbor views
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
269 sq feet
Internet - WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Sofa bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Alarm clock
- Bidet
- Sofa bed
- Transfer shower
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room with Panoramic View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Superior King, Guest room, 1 King
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Classic Single Room
Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The single room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Deluxe, Guest room, 1 King
Room with attached bathroom with air conditioning and TV. Please specify bed preference when booking.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Superior King Room - High Floor
Large, room with attached bathroom with air conditioning and TV. Newspaper delivered on request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
-
Superior Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. This family room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
Guest Reviews
- MOHAMMAD REZA (8/5): soggiorno passato troppo in fretta - bel hotel, staff molto gentile, posizione e vista eccezionale bagno piccolo con poco spazio per appoggiare le proprie cose , un pò datato.
- Jeanny (10/5): We will come back - Excellent view and safe location N/a
- Matthew (10/5): -
- António (10/5): A escolha que voltarei a fazer quando for a Nápoles - A localização que permite acesso a todos os pontos de referência com facilidade, a zona segura, a limpeza e simpatia do staff
- Robert (10/5): -
- ms_power (6/5): Needs improvement - The Renaissance Hotel Mediterranean in Naples has some positives, but overall our stay was disappointing. The rooms were comfortable, but they felt quite outdated. The bathroom setup was poor, with a shower over the bathtub that leaked water all over the bathroom floor every time it was used. The air conditioning was also very weak, and the room stayed too warm even with it turned up to the maximum setting. Cleanliness was another issue. Dirty glasses were left in the room for five days, and the bathroom floor did not appear to be washed at all during our week-long stay. There was also a strong sewage smell in the hallway outside our room on the 8th floor for the entire week, which was very unpleasant. On the positive side, the service in the lobby was very good, and the staff there were helpful and professional. However, breakfast was only mediocre and did not match the standard expected from a hotel of this level. Overall, while the location and lobby service were good, the outdated rooms, poor air conditioning, cleanliness issues, bathroom leaks, and hallway smell made the stay fall below expectations.
- Maciej (9/5): Było świetnie - to oaza spokoju w sercu zwariowanego Neapolu:) - Niezwykłe uprzejma i kompetentna obsługa. Widok z rooftop. Wygodne łóżko. Świetny bar na dole. Śniadania mogłyby być odrobinę bardziej urozmaicone, np.sery, wędliny czy warzywa.
- Adrian (9/5): - Wspaniały widok na Neapol. Wyśmienite śniadania na tarasie. Bardzo pomocny personel.
- DANILO (9/5): -
- Claudia (10/5): -
- Maryan (10/5): -
- IVAN (10/5): -
- dora (5/5): Albergo per gruppi - Indubbiamente la posizione è centrale è comoda . Il personale è gentile La camera, benché costasse più di 400 euro era molto piccola . Inoltre la prima scelta era un camera con il bagno molto vecchio e ho chiesto di cambiarla
- jamiejf (10/5): Great location and professional services - Excellent staff, clean and spacious rooms. Location is excellent as well. We would stay here again
- Ken (9/5): A very good hotel for visiting Naples - Breakfast on the top floor with excellent views was the most impressive moment for the hotel. Valet parking was also good. Dinner menu was good and food similar Everything was to a great standard.
- Nicola (8/5): Central location. Nice hotel - great views at breakfast opening times of restuarants at the hotel was a bit limited
- rita carmela (10/5): -
- Baha (8/5): -
- Isabel (9/5): Good quality , modern, friendly and great location for exploring Naples. - Great location, and fabulous breakfasts in the rooftop area with amazing views across the bay and the City. Nice friendly bar and great service generally. Taxi rank right outside which is really useful. Shower was a little small but otherwise bathroom well appointed. My daughter had a problem with a noisy party near her room but the staff were brilliant at sorting out the issue and moving her without a fuss.
- Marianna (9/5): -
- Carlos (9/5): Muy buena estadía - Excelente ubicación y personal muy amable Instalación que pudiese estar mejor Desayuno mejorable
- Steven (8/5): -
- Elena (9/5): - Posizione, personale, cena al ristorante, colazione di qualità e panoramica Pulizia della camera
- MONICA (10/5): - Struttura bellissima, personale gentilissimo e molto disponibile. Sala della colazione spettacolare! Ottima colazione e ottimo rapporto qualità- prezzo. Consiglio le camere panoramiche, con vista mozzafiato
- ING.GIANNI (10/5): Biaggi breve ma intenso - Il punto strategico centrale della città e la posizione panoramica eccezionale Nessuna nota negativa ,tutto perfettamente all'altezza del prestigioso simbolo di hotel a 4 stelle
- cinziabari (10/5): Ideale - Tutto al top Nulla
- YI (10/5): - I would like to express my sincere gratitude to the hotel for making our trip so memorable. Special thanks to Marco, Marina, and Sabrina—they were incredibly helpful and responsive to all our needs. It was thanks to their dedicated assistance that our "shaky" day trip to Capua was successfully carried out. We weren't at all sure we could pull it off, but they made it happen. The hotel’s location is also fantastic, right next to the Hall in a very safe area of Naples. There are plenty of great restaurants nearby, and you can even see the harbor. The breakfast was a highlight—the view is simply unbeatable, and the food selection was incredibly rich. We truly hope to stay here again on our next visit to Naples!
- Livio_64 (10/5): Fantastisch. - Het ontbijt. De kamer (met bureau, stoel en zetel). Niets.
- Lazarov (6/5): -
- Gianni (10/5): E' stato un soggiorno rilassante e speciale per il solo fatto che era posizionato al centro - Posizione centrale con vista mozzafiato - colazione eccezzionale e completa internazionale non ci sono state cose spiacevoli ma tutte molto positive
- Roberto (10/5): -
- GIOVANNI (10/5): Per godersi comodamente Napoli - La posizione era spettacolare, specialmente la terrazza panoramica. Il garage comodissimo. Ascensori top Nulla
- Maiko (7/5): - 値段が高すぎる。綺麗で、立地も、スタッフも、設備も悪くはないが、朝食は普通。どのサービスも値段に見合ってるとは言い難い。
- Ceren74 (8/5): Lovely Napoli - The location of this hotel is great! And so is the service of the very friendly receptionists. I also liked the rooms. Not very special, bur just fine. The breakfast venue has a gorgeous view but the ladies who work there won[t be caught smiling, I tell you that. ;-) We stayed longer than expected because our flight was cancelled four times due to snow in Holland (where we were going). This didn't help to build a relationship with the breakfast ladies.They kept they cool until the very end. :-)
- Mitchell (10/5): -
- Pål Robert (9/5): -
- Chantal (9/5): - Le personnel était très prévenant et chaleureux
- Oscar (9/5): Weekend con coccole a Napoli -
- Mauricio (9/5): - Localização ótima próxima a zona de pedestre podendo fazer tudo a pé. Ainda assim possível de chegar com o carro e estacionar na garagem.
- Julie_in_minneapolis (10/5): Gorgeous Hotel - First, the hotel is spotless and clean and the rooms are huge. Second, the views are amazing. Third, the staff makes you feel so welcome and are personally invested in making sure you have the best experience possible. The location could not be better if you are looking to hop a ferry to an island for a day. Also, the art, we had the luck to see the #couredinapoli piece in the lobby and it still has my imagination captured days after leaving. This is a wonderful hotel.
- Love_my_passport2 (10/5): Great location - Great hotel stay in Naples. Great location. We were able to walk everywhere during our stay in Naples. This hotel has Clean rooms and a lovely upstairs terrace for breakfast. A typical Italian breakfast- Just to note parking cost €35. Welcoming staff and a nice lobby.
- Mariana (8/5): Vista de Napoli no café - Quarto confortável e limpo, com espaço para as malas e iluminação. Excelente cafe da manhã com waffle mais leve que ja provei O banheiro dentro do quarto não tem nenhum tipo de ventilação nem exaustor
- francesco (9/5): - Delutente La colazione è tutto perfetto tranne
- lastrucci (10/5): -
- David (10/5): Un sitio excelente - Las vistas del vesubio espectaculares. Y excelente ubicación. Muy buen desayuno
- Francesca (7/5): - Posizione , terrazza colazione Camera un po’ triste
- Luca (9/5): - Pulizia, colazione e posizione arredi
- Aggio (10/5): -
- PIETRO (10/5): -
- PIETRO (10/5): -
- SARA (10/5): - Hotel comodissimo per posizione e servizi! Da rendere più moderni i bagni della stanza
- MIRKO (7/5): -
- jacques (8/5): -
- FRANCESCA (8/5): -
- tommaso (10/5): -
- Nicola Sante (10/5): Soggiornare a Napoli e godersi appieno il centro, essendo coccolati - La posizione, l’attenzione ai dettagli, la vista, la cortesia del personale Nulla
- OLIVIA (10/5): -
- Bogdan (10/5): - Position. The rooftop and the view. The staff was very helpful and friendly. As usual it would have been great a lower price/ night but I guess overall is good price/value ratio
- Khalaqi (8/5): Lovely stay and friendly staff - This hotel is conveniently located near tourism attractions and famous restaurants. The friendly staff and valet parking (around €35 per day) make it a great choice.
- Etsuko (10/5): 最高⭐️ - ホテルのスタッフの対応、部屋の広さ、朝食会場のからの眺め、食事のおいしさ、港への近さ、交通弁の良さ、全てにおいてよかったです。止まっている方々も何故かとても親切な方々で旅行の良い思い出になりました！ めちゃくちゃおすすめです なし
- V9792RGbradc (2/5): Worst Front Desk Staff in the history of Marriott - I have stayed exclusively in Marriott properties for business and leisure for over 26 years and am a lifetime Titanium Elite Member. I have never been more frustrated with a property and specifically the Front Desk Staff than the Renaissance in Naples. 1) Did not properly alert guests that there was a taxi strike in Naples the day of our departure and we missed our train to Rome after sprinting through the subway system. When I called to suggest they do more, the staff member was defensive and negative saying they had put signs out and making it my fault. No apology. No concern for my situation. Just plain nasty. Neither my wife nor I saw a sign plus a sign did us no good sitting in our room getting ready thinking we had time. 2) Front Desk claimed they were trained Navigators but had little to no good suggestions about things to do and were annoyed when I asked. Again, barely even tried like I was a bother to them. 3) upon arrival there was little to no recognition of my loyalty status, and the upgrade provided was just a normal room with a lousy view. I called down to ask about an upgrade … no answer… so I walked down and asked. We were provided a much nicer room with a view but it seemed like a hassle to the front desk person. I’m not being high maintenance … every other Marriott I stay at recognized loyalty at check-in, welcomed guests, checked to see that a room was a good one or explained why it wasn’t possible to do better. In short, they cared about the people who were their guests. This Front desk seemed to care about how soon they could leave, every single one of them. The people that DID care was the servers, cleaning staff, and mostly doormen who jumped to try to help us, pointed us to directions etc…. First time in 26 years I’ve been this disappointed
- Marco Lotti (9/5): Ottimo soggiorno - posizione, colazione
- Robert (10/5): -
- Lorenzo (9/5): - Posizione e camera
- Nicol (9/5): - Odlična lokacija,udobnost,čistoća i predivan pogled. Sve je bilo u redu.
- Q9938BMkarlb (10/5): Fantastic Hotel, Staff are amazing - My wife and I spent one night in this beautiful hotel as we are from Dublin and wanted to visit somewhere different. From the minute we arrived in the hotel, we were greeted with such politeness and professionalism from the receptionist Ernesto. He was amazing at his job and he is a credit to this hotel. We were expecting our room to not be ready as we arrived an hour and a half before the check in time of 3pm and we wanted to chance it, and to our surprise, our room was ready. When we got to our room, we dropped our bags and went downstairs to the O’Koffi bar and Vicenzo was our waiter. He was fantastic, charming and very kind to us. Later on in the evening we went to the rooftop bar and Francesco looked after us so well. He came over to us regularly to see if we needed anything and he incredible at his job. The hotel is beautiful, food was delicious, the jacuzzi on the rooftop on the 10th floor is a sight to behold as it has amazing views of all Naples but what stood out to me was the staff. They went above and beyond to make our stay enjoyable and made us feel welcomed. We will definitely return again in the near future.
- Hakan (9/5): Konforlu rahat ancak fiyat performans çok iyi değil. - Konumu iyi, odalar temiz büyük ferah. Fiyat performansa göre çok fazla. Bir gecelik fiyatı 500 € bandında olması çok fazla. Bu fiyatın karşılığında farklı ne var ?
- sunnydayz2017 (10/5): The renaissance Naples Hotel is worth the trip!! - wonderful clean hotel. Good location! Great staff. I loved the beautiful lobby and decor. This is a beautiful place and very clean!! Rooms are good and i did not find it to be a noisy hotel. Great service. They have places to eat at this hotel. I look forward to staying here again!!
- 4Uyes (8/5): When in Napoli - stay here - This property had very friendly staff! Always helpful and willing to go above and beyond. Special kudos to the staff for Housekeeping and the Bellmen as they were excellent. If you like to have your rooms nice and cold then this is perfect!
- Rodrigogazaltavares (2/5): Disappointing/ frustrating: quality, service, and value provided significantly below expectations, and very high price - I am a Titanium Elite Member and recently stayed at the Renaissance Naples Hotel in Italy. I chose this property despite higher rates than other, more prestigious sea-front hotels in the region, specifically to remain loyal to Marriott Bonvoy. Unfortunately, my experience fell far below expectations for both the price paid and Marriott standards. Key issues during my stay: • Elite Upgrade Denied: Despite my Titanium status and week-long stay, I was not granted a complimentary upgrade and was told no upgrade would be provided at any point. • Breakfast Restrictions: The buffet protein options were limited, and when I requested boiled eggs or an egg-white omelette due to medical dietary restrictions (cholesterol concerns), my request was denied unless I paid extra. • Lack of Elite Amenities: The hotel has no lounge. When I requested complimentary water or a coffee machine while working remotely from my room, these were refused and water was charged. • Unexpected Parking Costs: No parking fees were disclosed at check-in, yet at check-out I was charged €36 per day for parking plus €30 per electric vehicle charge. • Cleanliness & Health Concerns: Throughout my stay, I experienced allergic reactions (eyes and throat), which I believe were caused by excess dust in the room or an unclean air-conditioning system. • Service Quality: Interactions with reception and management were consistently cold and dismissive, lacking the hospitality expected at a Marriott Bonvoy property. Overall, the quality, service, and value provided were significantly below expectations, particularly given the high rates charged and Marriott Bonvoy branding.
- Pedro (9/5): -
- Denis (9/5): -
- Hcaff (10/5): Great hotel and location - My husband and I stayed here for one night before flying home and enjoyed it. The staff is unbelievably friendly and helpful - they make it a 5-star experience. Our room was fairly large and clean and we even had a separate room for a closet, which would have been nice to hang up our clothes if we were staying longer. In true European style, the bathroom was small, but it was equipped with a hairdryer and toiletries which was very convenient. The location is also perfectly situated to get to the main square very quickly, but also a block away from the craziness of the main areas. Our taxi was also able to drop us off right in front of the hotel and so we didn’t have to haul our luggage around in the cobblestone streets like a lot of travelers in the area. Lastly, there is a rooftop bar/restaurant with a gorgeous view of the city that I highly recommend visiting!
- babybuny (8/5): Decent 4 star in great location - Booked 2 rooms, one of which was ready early. We went for lunch and our second room was ready. Panoramic view on high floor. Great view but room was very small. We were just staying for one night so that was fine. No upgrade for platinum status but we did get a late checkout for one room. Roof bar was nice for an evening drink but closed at lunchtime. Breakfast was just ok but to be fair all our breakfasts in southern italy have been just fair. Would be nice to be served a coffee instead of a self service machine. We wont be back to Naples but if we did this is a good spot for a few days.
- Maria (8/5): - Tolle zentrale Lage, Frühstück auf der Dachterrasse mit tollem Ausblick Zugehöriges öffentliches Fitnessstudio sehr dreckig.
- Veronika (10/5): -
- 70LindaB01 (10/5): Best Hotel in Naples - Rooftop Spas and Views a Highlight - This hotel was recommended to me by a friend - wow - am I glad I took his recommendation! The location of the hotel is perfect - easy walking distance to the town and the port (for day trips) . I was lucky enough to get an upgrade - yay! So was on the top floor. Which lucky for me was next to the outdoor spas. There is a hot and cold spa bath out on a fabulous balcony area with stunning views of the city and the Mediterranean. It was an absolute life saver on the super hot days that I was there to be able to come back to the hotel each evening and have a cold spa! Looking out at the stunning views! The staff are super professional and so helpful - with your luggage, with recommending how I should get to the airport and also sorts of other helpful hints. I would HIGHLY recommend you stay here if you are ever in Naples.
- Lino (10/5): - Breakfast was excellent in food variety and friendly service. Beds were divinely comfortable. Staff was helpful with restaurant tips and touring the city. Everything was super clean and lovely. Will be back.
- Frances (10/5): Great stay! - Lovely hotel! Kind staff lovely views of the city.
- ERNESTO ATENCIO (8/5): Conveniente estancia para visitar Napoles y la Costa Almafitana - suciedad en el frente y lados del hotel.
- Viatcheslav (10/5): - Great location, easily walkable to major sites. Breakfast is great, the terrace views are amazing, the room was spacious. Definitely recommend
- aldo (9/5): -
- 919kimberlin (10/5): 5 star service - We found respite at this hotel after our room was filled with smoke at the Moxy in Pompeii. We called on Saturday in the midst of the wildfires at Mt Vesuvius. They confirmed that there was no smoke in the Naples area. We arrived at 1 am, checked in, and slept all day to recharge. It’s a beautiful hotel. My din has good allergy and the manager verified all ingredients used prior to ordering. The food was terrific. We witnessed beautiful views of Mt Vesuvius at the rooftop restaurant. For excursions, the front desk provided us with a map of the landmarks and restaurants. We were in the midst of Naples historic landmarks. There’s significant police representation where we felt safe on these tourist locations. It’s a 5 star service hotel. Stay here and you won’t be sorry.
- aisigo (10/5): Excellent Customer Service! - We had a reservation for two rooms made through the Marriott website, but when we arrived, only one room appeared in the system due to a glitch. Thankfully, Sabrina immediately helped us figure everything out and had us in both rooms quickly. Her professionalism and efficiency made a big difference after a long day of travel. The rooms themselves are a bit dated and worn, but they were clean and well-maintained. While the accommodations could use some updating, the outstanding customer service truly eclipsed any issues with the rooms. The buffet breakfast was mediocre. There was a wide variety of items, but most were of average quality. It was convenient, but not particularly memorable. The service during breakfast was minimal or absent. Throughout our stay, the staff was wonderful. A special thank you to Sabrina and Marina, who went above and beyond, not just resolving the room issue, but also helping us navigate a situation involving a local restaurant. Their kindness and support made a big difference. Overall, the exceptional service, aside from the breakfast staff, made this a positive experience. If you're looking for helpful staff and a welcoming atmosphere, this is a wonderful option in Naples.
- frankp578 (8/5): One night in Naples - Stayed for a night before our morning flight home. We were "upgraded" to a superior room on a higher floor but it was just a typical European room, small with a tiny bathroom. Again, it suited our needs as we just needed a room for the night. Went to the spa area for an evening soak but the hot tub was not hot at all. It was tepid at best. The beds were hard and the pillows too big and hard, it was a tough sleep. I stay in a lot of hotels around the world and found that this was one of the hardest beds that I've ever slept on.
- kimB4058TW (2/5): Marriot Bonvoy Members Beware - Booked this hotel utilizing my Marriott Bonvoy points of 59,000 points. Due to issues with my flight I was a no-show. I expected the hotel to just take away the 59,000 points I used to book this stay. Instead the hotel went ahead refunded the points and charged be almost $400 cash value for the room and refused to take the Marriott Bonvoy points. A scam. If you are a Marriott member and hold a Marriott credit card I would beware booking with this hotel. After attempting to resolve this matter with the hotel (Sabrina) via email she continued to refuse to take the points. They stated this is their policy to take cash value. Not your typical Marriott hotel. Awful local customer service.
- Melania (10/5): - Great hotel in the heart of Napoli very close to via Toledo and surrounding. Taxi station right across the street. Staff was courteous and great The sunroof pool was great! Great views of the city
- Alessandro (10/5): -
- 333demd (4/5): 3* service and room not worth the price. - Positive: view from the rooftop and location (close to the port) Negative: - Poor service given the price of the room (would be OK for a 3-star hotel): slow, low quality of the breakfast buffet - Room: would be OK for a 3-star hotel. Bed was very comfortable, yet the room had the bare minimum: bed, small desk, water boiler. It also has no particular identity (this could have been a room at the airport of Atlanta…). - Price: hotel charges 40€ for additional guests (even for a room with a king size bed originally booked for 1 guest). This is significantly higher than the city taxes and this charge is applied regardless of the breakfast. - Marriott Bonvoy: does not feel like the status (Titanium, Platinum, etc..) is taken into account. All in all: there are many better alternatives in Naples (none part of the Marriott-Bonvoy network), at lower prices and with significantly better service & experience.
- alessandro (8/5): -
- Łukasz (9/5): Neapol w pigułce. - Świetna lokalizacja dla zwiedzających Neapol. Piękny taras widokowy z panoramą na najpiękniejsze obiekty w Neapolu z Wezuwiuszem w tle, przestronny pokój, świetna obsługa.
- Vikesh (10/5): - Great hotel and great service
- Bruna (9/5): Napoli - Ottimo hotel con buona posizione centrale tra Via Toledo e Piazza del Plebiscito. Ottima pulizia, personale molto cortese, abbondante colazione con vista mozzafiato sul Golfo di Napoli ed il Vesuvio. Arredamento della camera un pò datato.
- Dreamer18809833517 (10/5): Great place to stay - we love the place is close the ferry and accessible to everything we love our stay the overlooking view and great place. the staff are very friendly we love the breakfast and the atmosphere . i will always recommend this hotel because of the location and the view
- Karla (10/5): - To be fair Naples isn’t my favorite Italian city.
- Jennifer (10/5): - We only stayed one night but the room was clean and the staff were very attentive.
- Ekaterina (10/5): Best hotel - Best view over the city from the terrace, fantastic breakfast, the best bed, when you feel like sleeping on the cloud, splendid breakfast (starts at 6.30 am!)
- Ben (10/5): Exceptional -
- romanw871 (10/5): Very good location, nice staff - Stayed for 3 nights during our visit at Naples and Pompeii. Staff was friendly and helpful, check in and check out were quick and easy. Nice room, equipped well. Nice rooftop restaurant for a breakfast or evening drink. Nice view from the rooftop.
- DanaLosAngeles (10/5): Helpful staff set this hotel apart - Very nice hotel property in central area of Naples, recommended for quiet stay in a busy city. Great attention to guests, and very helpful with requests. Knowledgeable and helpful staff at this hotel set it apart from other comparable hotels.
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