Thistle London Piccadilly

Location: 39 Coventry Street, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Vegetarian menu options available

Rooms Available

• Standard Double Room

  These rooms are provided with a double hypnos bed and are equipped with their own climate-control. Rooms offer complimentary super fast WiFi, 40-inch Smart TV, HDMI cable to connect your own device, a rainfall shower and bigger flip-top lid toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Suite

  Large & spacious rooms with king size hypnos bed, these rooms are also designed with a sofa-bed and coffee table. Every room is equipped with its own climate control. Rooms offer complimentary super-fast WiFi, 48-inch Smart TV, HDMI cable to connect your own device, a rainfall shower, bigger flip-top lid toiletries, a Nespresso coffee machine, and a complimentary mini bar.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe King Room

  Spacious rooms with one king size hypnos bed or two single beds, these rooms are equipped with their own climate-control. Rooms offer complimentary super fast WiFi, 48-inch Smart TV, HDMI cable to connect your own device, rainfall shower, bigger flip-top lid toiletries, Nespresso coffee machine.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• בן סימון (8/5): - מיקום, יחס אדיב. החלונות לא נפתחים בחדר
• Alexandre (7/5): -
• Lee (3/5): Not impressed - The bed lol other than that very let down toilet was not working properly did report no show windows facing emergencies stair outside with loads pigeons and rats running around paid extra for upgrade felt like I got a down grade and the breakfast was not worth the money I used to love staying in a thistle hote Bed
• Alina (10/5): -
• Aimee (8/5): Amazing location! Lovely staff - The staff were super friendly and helpful. And gave us a room with a view over Leicester Square.
• Saleh (7/5): - Very good and fantastic location.. Everything available neer the hotel.. Staff kind and friendly. The hot water pressure in the morning is very low and sometimes stops completely, which makes taking a shower uncomfortable. Additionally, the overall water pressure is quite weak and not comfortable to use.
• Ivanka (3/5): Excellent location, but disappointing overall experience - The biggest advantage of Thistle Piccadilly is definitely the location. It is very close to Leicester Square, with many restaurants and cafés nearby, within walking distance of many major attractions, and with very convenient transport connections for exploring London. The restaurant staff were also polite and friendly. Unfortunately, the stay itself did not meet our expectations. The rooms were smaller than advertised, the wardrobe was far too small, and the bathroom was cramped and uncomfortable. We also had a clogged sink. The toilet flush button was extremely inconvenient and difficult to use — we practically broke our nails trying to press it. The furniture and overall room interior felt outdated and worn out. A major downside was that the windows could not be opened at all, which made the room feel stuffy and uncomfortable. Noise was another serious issue. You could constantly hear both the elevator and the doors of the rooms and housekeeping areas. Since the doors are self-closing, from early in the morning, once housekeeping started cleaning, there was nonstop slamming, which made it difficult to rest. The reception staff were not particularly helpful or welcoming, and the breakfast was quite basic with limited variety.
• Singh (7/5): Location is good ,staff is good - Location No oils no cream ,no toothbrush No basic amenities mentioned.
• Martin (6/5): - Near to theatre Not worth the money
• SAAD (9/5): Excellent - Personel très aimable Emplacement stratégique Propreté
• Lorraine (9/5): -
• Mark (7/5): Great location - Close to Piccadilly Circus Noisy cleaners
• Joanne (7/5): -
• majed (10/5): Nice stay - Every thing Nil
• Mark (9/5): Perfectly located for everything in central London - Perfect location - our room faced out in Leicester Square - but despite that, the was incredibly quiet thanks to the secondary glazing to the windows. Super comfy enormous bed, and everything was spotlessly clean. There's even an offer that if you skip housekeeping (and let's face it, you don't change your bed or towels every day at home so why do it when in a hotel...) you get a voucher for money off next door in Costa - win, win! Nothing, all great!
• Willy (9/5): - L’emplacement, la gentillesse du personnel. Chambre confortable
• Metin (6/5): Zorluklar içinde yüzümüzü güldürüp iyi hissettiren Medina Uda…. - Tesisin konumu çok iyiydi, restoran kısmında çalışan isminin Medina Uda olduğunu öğrendiğim çalışan bayanın göstermiş olduğu güleryüz ve olağanüstü ilgiden çok memnun kaldım. Otel girişindeki çevre temizliği ve otele giriş zorluğu, girişte eğer sen gülersen gülebilen ve sürekli telefonda yada birbirleri ile sohbette olan karşılama elemanlarının ilgisizliği, asansör kapısının çok gürültülü ve ürküterek açılıp kapanması, katlara çıkılan giriş kapıların ve oda kapılarının çok ağır ve zor açılabilir olması, odalardaki pencerelerin cezaevi hücre penceresi gibi extra güvenlikle kapalı olması ve havalandırılamaması,
• NIGEL (9/5): excellent - Right in the heart of London. All staff very helpful & polite Could have had a quiet room where you could sit instead of waiting in reception
• Poonrada (7/5): -
• Ágúst hjalti (4/5): Rude staff - Great location, the staff on the first day was nice The staff on the first day offered us an upgrade and late check out but then on the check out day, the staff called and was rude over the phone and we were asked to leave the room since they could not find anything that said we were given a late check out.
• Ragnhild (7/5): -
• Josefina (9/5): - Muy buena ubicación. Es cómodo y limpio. El personal muy amable. Nada, todo bien.
• DAFNA (8/5): -
• Dimitry (9/5): - It was a nice touch of providing Champagne and balloons to help us celebrate our anniversary! You made our day, thank you!
• Luis (8/5): - Great location
• nick (8/5): -
• Chen Shwartz (8/5): - Location was very convinient. In the hart of london The size of the room.
• Alexandra (7/5): - - die Lage ist perfekt - im Zimmer herrschte ein sehr strenger unangenehmer Geschmack - die Fenster lassen sich nicht öffnen
• Michael (10/5): -
• Roger (7/5): -
• francesco (8/5): -
• Stephanie (8/5): Location is very good, rooms are well equipped - The facilities in the room were very good. The staff were helpful The rooms are actually nicer then the impression you get from reception
• Tatjana (8/5): Ideal für Städte-Trip - Zentrale Lage, große Zimmer, komfortabel. Gutes Frühstück In der ersten Etage etwas laut, da darunter Läden sind, die den ganzen Tag Musik laufen lassen. Man hört es leider , wenn man darüber wohnt. Und leider lassen sich keine Fenster öffnen.
• Millen (1/5): Rip off and charged extra for no reason - The city centre location The room had a very bad waste smell all the time so no sleep ,a disgrace €404:36 for one night stay, they also charged an extra amount (€59:91) for no reason and said I will get that back when I receive my final invoice via email which I still haven't received. The sanitary bins were full . All in all everything was absolutely disgusting and day light robbery.
• Guglielmo (8/5): Lage top - Ambiente und Einrichtung sosolala. - Das freundliche Personal und die zentrale Lage, von wo aus man viel zu Fuss gehen kann, waren top! Das Hotel kommt langsam in die Jahre und von einem Vierstern-Hotel erwarte ich mehr Exklusivität und Ambiente. Das Frühstücksbuffet ist gut, aber nicht gut genug für ein Vierstern-Hotel. Die Armatur am Lavabo war lose und man musste aufpassen, dass man sie nicht plötzlich in den Händen hielt. Trotz Meldung am ersten Tag ist nichts passiert.
• Theron (8/5): -
• perez amestoy (10/5): - Gran hotel. Muy limpio y ordenado. Excelente la atención e inmejorable ubicación
• George (9/5): - Η τοποθεσία Ότι μου κράτησαν εγγύηση ενώ έκανα εξόφληση με το check in
• Paul (6/5): -
• Roberta (7/5): -
• Christiane (10/5): - Die beiden Damen beim Frühstück waren sehr aufmerksam.
• Alina (10/5): -
• Alina-olivia (9/5): - Meilleur emplacement pour visiter Londres, chambre très grande avec belle vue sur le boulevard, insonorisée et très bonne literie. C’est un très bon hôtel, nous y reviendrons ! RAS d’important
• Noelia (5/5): - La ubicación y en el desayuno una chica llamada que hablaba español nos ayudó mucho y es muy amable. Habitaciones con mucho olor a comida (mal olor) y en recepción mala atención por parte del personal.
• Courtney (6/5): -
• Yves Cachemaille (7/5): Excellent emplacement - Excellent emplacement Pas très propre, moquette élimée et sale dans la chambre, pas de chaise bébé dans la salle de petit déjeuner
• Susana (8/5): Habitación amplia, súper buena localización. Desayuno muy malo - Situación y dimensiones de la habitación El desayuno, muy mala calidad
• Tuba (10/5): - Die Lage ist genial. Da wir ausserhalb der CheckIn Zeiten angekommen und abgeflogen sind konnten wir problemlos unser Gepäck im Hotel lassen.
• Sturle (8/5): -
• Christine (9/5): -
• brcny (4/5): Not worth your money. - The staff was nice and welcoming. The location is very good. There was a terrible smell coming from the bathroom. The bathroom was leaking all night long and making noise. There was a huge gap between the bed and headboard so the pillow was falling there while I sleep. The room was dirty, I think the carpet on the floor not vaccumed for a very long time! The bathroom was the same as well You cannot open the windows even from the top so you cannot get fresh air or change the air in the room. The rooms in general totally needs a renovation!
• Graham (8/5): Excellent location and staff. Room nice and cleans good breakfast. -
• Hilde (10/5): - Super sentral beliggenhet for vår del. Vi hadde to store rom.
• Maria (5/5): -
• Jeroen (8/5): -
• Vid (8/5): -
• belinda (9/5): Clean comfortable hotel in great location - Clean and comfortable hotel in a wonderful location with close access to train stations and restaurants They allowed us to check in a bit early and allowed us to leave our luggage after check out to continue to explore the city Staff was friendly and helpful It was a bit pricey
• Annica (8/5): -
• Michael (10/5): -
• Liubov (7/5): - The place was very nice We arrived at 12:00 PM, which was too early for check-in, so we left our luggage at the front desk. The receptionist was informed that we would return to the hotel very late, around 10-11 PM, as we were spending the weekend there with an extensive program planned. When we returned, the hotel representative informed us that there were no rooms available and that we would need to move to another hotel. We were forced to spend our first night 30 minutes away at a lower-quality hotel. The transition was poorly managed—we had to stay awake until midnight to receive our new room, and it took a full hour to arrange transportation back. Even though the hotel offered us an upgrade and free breakfast, this situation hijacked our plans, shortened our rest time, and created unnecessary stress.
• Natalia (10/5): - A great quiet room with every thing you need. The bed was comfy, there were tea and coffee facilities available. The location was perfect! -
• kris (9/5): - De locatie en het zeer vriendelijk personeel en vooral een zekere medina die elke ochtend met een lach ons verder hielp aan het ontbijt. Niet dadelijk iets negatiefs ervaren.
• Jane (9/5): -
• Adam (7/5): - The staff at breakfast were exceptional, particularly Medina and Uda. They went above and beyond for all guests. No bar area in the hotel
• carmen (5/5): LAS INSTALACIONES DEL HOTEL CORRECTAS, EL PERSONAL NO ESTÁ POR LA LABOR DE SOLUCIONAR PROBLEMAS - La ubicación, cerca de Trafalgar Square No estaban organizados bien. La habitación nos la dieron pasadas las siete de la tarde y encima una que no era la contratada. Tuvimos muchos problemas para que nos cambiasen al día siguiente a la habitación que habíamos pedido, no colaboraron las personas de recepción. Suerte que en el desayuno que nos ofrecieron de cortesía por las molestias de no poder entrar en la habitación hasta pasadas las siete de la tarde conocimos a una chica llamada Medina que hizo de intermediaria y gracias a sus gestiones se solucionó el problema del cambio de habitación
• ANTHONY (9/5): Overall a very good choice. - The location is very good. In Covent Garden bordering Westminster, Soho, Chinatown. Minutes away from both Trafalgar Square andPiccadilly Circus. Good value.
• Jane (6/5): - Good location. No bar or restaurant area. The other Thistle close by is much nicer
• Doris (10/5): Amazing well positioned location close to everything - Great location, amazing staff, breakfast menu extensive the hospitality and helpful staff makes us definitely come back Nothing
• Kenneth (9/5): -
• Þórhallur (8/5): -
• Christophe (8/5): Superbe. - Super emplacement. Isolation phonique.
• Ian (5/5): Very disappointing for a 4star hotel - Perfect location and very clean Only one chair, we did ask 4 times for another and got 4 different answers.....still didn't get a chair so we had to take turns sitting down, too uncomfortable to sit on the bed for long periods of time due to back problems. On checkout it took 3 nembers of staff approx 15mins to print off a receipt to confirm the payment...none of them seemed to know what they were doing.
• Christina (10/5): -
• Tarık Buğra (10/5): -
• Caroline (9/5): -
• Jan (10/5): -
• Rachele (8/5): -
• theodoris (10/5): The best reception staff in the world! - The perfect location was surpassed only by how friendly and kind the staff at reception were. Nothing; all very good
• Souheir (10/5): -
• Elodie (9/5): -
• Cynthia (10/5): Lovely, comfortable and perfect location - Perfect location for most theatres in London. Lots to do around , right in the center, but when inside nice and quiet. Lovely breakfast , staff almost everywhere friendly, relaxed and smiling. Cannot open the windows, suppose for safety as it is high building, but still, it would have been nice to.
• Jason (1/5): - Nothing Everything
• Ian (3/5): Disappointing - The bedroom floor was Lino and the bed kept moving because of this. It caused me to spill hot tea over myself. When I told reception they said they’d send someone up but nobody bothered. Have stayed there many times but will probably not be returning.
• Lars (7/5): -
• KEIKO (10/5): -
• Linda Cathrine (7/5): Location was perfect for shows and food experiences. - Perfect location for west end shows, and good food. Good size room. Friendly and helpful staff. The breakfast was a little sad. The corridors had a very strong smell of soap or something similar.The bathroom had a huge floor to ceiling window facing the street. The blinds had to be closed from top to bottom to prevent people from looking in.
• Shirin (7/5): -
• Mjouu (10/5): -
• Belkız (7/5): - Konumu çok iyi Bir bey efendi vardı en son gün otelden ayrılırken benim işlemlerimi yapan Mükemmel bir insan yardim sever ve kibar bir bey O olmasaydı bor daha orda konaklamayı düşünmezdim Ona çok teşekkür ederim Temizliğini banyoların çok küçük oluşunu
• Paul (6/5): - Dimitri was a very pleasant staff member.
• Dieter (7/5): sehr gutes Hotel für einen Städte Trip - sehr zentrales Hotel - sehr freundliches Personal - tolles Frühstück - riesiges Bett - sehr qualitative Frottee- und Bettwäsche Die Ausstatung der Zimmer ist etwas in die Jahre gekommen, im Badezimmer war der Wasserzulauf der Toilette undicht, die Beleuchtung im Keiderschrank war auch defekt
• Rachel (8/5): -
• carsten (9/5): Rigtig godt. Kommer meget gerne tilbage igen - Personalet i reception og restaurant var venlige og hjælpsomme. Det ligger rigtig godt centralt i London Man kan gå til rigtig mange seværdigheder Gode indløbsmuligheder i de mange forskellige butikker Morgenmaden var fin, men lidt mere variation i udvalg når man bor der i flere dage
• Paul (10/5): Perfect position, very friendly helpful staff. Comfy bed - Fab location Nothing
• Sabina (8/5): Super central location, comfortable hotel - Super central, very clean and good breakfast. It is a bit expensive for its size and overall quality but the location (between Leicester Square and Piccadilly!) justifies it.
• Christine (10/5): Fabulous. We will definitely stay again when we return to the UK - Central location. But the hotel itself was exceptionally clean. Staff very pleasant and extremely helpful!
• Niamh (10/5): Lovely Thistle - Great location, lovely friendly staff. Felt safe as you needed keycard to enter each section. Tea and coffee making facilities in room Only one threadmill in gym. No water refill station.
• Michael (10/5): -
• helen (7/5): - The location is amazing, very close to everything. Lovely room and very comfy bed. The hotel has no bar, The fridge had no water, never stayed where there was no bottled water.
• Susan (8/5): -

Photos