Hilton Osaka
Location: 8-8, Umeda 1-chome, Kita-ku, Osaka, Osaka-fu, 530-0001, Osaka, JP
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities
Indulge in a rejuvenating experience at our spa with massages, body treatments, and facials. Enjoy the 24-hour health club, indoor pool, and sauna for a relaxing stay.
Culinary Delights and Dining Options
Savor Japanese cuisine at Kawaume or opt for 24-hour room service. Visit the coffee shop/cafe for snacks, unwind at the bar/lounge, and start your day with a buffet breakfast at your convenience.
Convenient Features and Services
Stay connected with complimentary internet access, benefit from concierge services, and explore the gift shops. With a roundtrip airport shuttle, limo service, and express check-in, your stay is seamless and stress-free.
Book now for a lavish experience at Hilton Osaka, perfectly located in the heart of Osaka for easy access to the city's attractions.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Free airport transportation
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
- 24-hour health club
- Banquet hall
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Japanese Suite
4 Twin Futons
646 sq feet
Club/Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
-
Twin Deluxe Room
2 Twin Beds
323 sq feet
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
-
King Presidential Suite
1 King Bed
1615 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Bedsheets provided
-
Deluxe Room, 1 King Bed
1 King Bed
322 sq feet
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
-
Twin Executive Room
2 Twin Beds
323 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
-
Twin Hilton Room
2 Twin Beds
323 sq feet
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
-
King Executive Suite
1 King Bed
969 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
-
King Executive Room
1 King Bed
323 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
-
King Hilton Room
1 King Bed
323 sq feet
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and laptop-compatible safe; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
-
Twin Executive Suite
2 Twin Beds
969 sq feet
Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location
Layout - 2 bedrooms and sitting area
Relax - In-room massage available
Internet - WiFi and wired internet access
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Satellite channels
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- In-room massage available
- Pillow menu
- Deep soaking bathtub
- Weekly housekeeping provided
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
Guest Reviews
- DEBORAH (10/5): - stayed at this property before and really love the hotel and its food and service convenient for shopping ,access to train station and bus limousine service
- Adrián Marcelo (8/5): - 👌 Breakfast can improve
- John S (10/5): - The stay was absolutely amazing; I would recommend this hotel to anyone. The location was excellent, across from the main train station and shopping mall, In addition a Metro station was located in the hotel with a plethora of places to eat.
- Shaw Jiun (8/5): - Good
- Verified traveler (10/5): - Very clean and family friendly hotel. Highly recommend the hotel to anyone.
- Safar (10/5): - Overall a good stay
- Dalia (4/5): - The hotel is outdated , Hilton has to upgrade the rooms. Staff is not welcoming . The only good thing is its proximity to Osaka station
- Dalia (10/5): - Very practical location, excellent staff
- Verified traveler (8/5): - Good
- Luís (6/5): - I liked the property and the staff. But the rooms we got look tired. The price relationship to the rooms was not the best. The rooms were not so modern or new. The overall hotel is good.
- mark (10/5): - Great hotel. Everything works. Good location. Very good rooms. Only issue was that they need a concierge. Reception staff tried to assist with queries but their English was not good enough to actually be of value. I was very surprised that a Hilton did not have this function.
- Diana (10/5): - Very convenient location
- Verified traveler (8/5): - Excellent
- clement (2/5): - Room was smelly and small. So outdated, it needs an immediate make over. Small bathroom. Not much to offer from the refrigerator. Buffet breakfast was a joke. They need to hire a new chef for breakfast. Poor selection. Low standard, I would not eat there even it is free. Again, very disappointed staying at Hilton.
- Kayla (10/5): - Great place to stay. Great location!!
- Julia (10/5): - Lovely modern hotel in a. Very convenient location for site seeing. Dinning room and cafe food were very good.
- Nagendra (10/5): - Excellent in every way. Only problem I had as a vegetarian was extremely limited vegetarian food choices they had at the executive lounge and even in the inroom dining menu.
- Brett (8/5): - Nice hotel
- Tuan (10/5): - Wonderful dining in lounge
- Numaan (10/5): - Very nice hotel right next to Osaka station. We spent 4 nights here. The room was massive by Japanese standards and we were very comfortable. The bed and comforter was especially nice, which meant solid sleep. Word of advice if going to the hotel from Osaka Station, exit via the South Central Exit (first find Central Exit, then choose the South side)… we spent a long time lost in Osaka Station on our first time trying to walk to the hotel. Lawson and Family Mart are close by for snacks and the area has a ton of restaurants. We loved staying there and will return.
- Jia Xin (10/5): - third time coming back to this hotel. Osaka Hilton is my go to when i visit Osaka
- Wei (10/5): - This location has everything you need as for a tourist
- Glen (10/5): - Excellent hotel, conveniently based close to Osaka station
- David (10/5): - Great facility
- Tey (10/5): - Good location.
- Tey (8/5): - Good location and spacious room
- emily (10/5): - Hilton never disappoint us. This is one of the best Hilton hotels I have ever stayed. It has five restaurants in the hotel. The breakfast was fantastic with tons of selections.
- Verified traveler (10/5): Highly recommend - Excellent hotel great location and outstanding service.
- Choo (10/5): Excellent - The location of the hotel is a plus for travellers. Is convenient to go anywhere. It is also close to the airport limo station. Service provided is top-notch!! Breakfast was good and room was clean. Just that the toilet is a bit small.
- Chongyu (10/5): - Good
- Sang Ho (8/5): - Location
- Abdulhadi (10/5): - The room is decently spacious and the staff are super friendly plus the hotel is located right next to Osaka station, 7 Eleven and major luxury brands. Only problem I had to wait until 3 PM when I arrived at 12 PM to check in.
- Richard (10/5): - Very good and convenient location.
- Suzy (10/5): - Very clean and the overall service was amazing
- Sang Ho (10/5): - Convenient location and all staffs are kind
- ophelia (10/5): - Bedding is good
- Jose (8/5): - Great service and close to station.
- Thomas (6/5): - Old bath tub with poorly located grab bar. No coffee maker just instant coffee. Small tv.
- John (10/5): - Close to the train station with lots of food and shopping options nearby. Big rooms with good views.
- saud (10/5): - Average
- Andrea (8/5): Great service - Our room was originally on 27th floor but it smelt like cigarettes from other people who had smoking rooms (mine was non smoking room) . Front desk managed to change our room to 18th floor. Very happy that that floor didn't have the smell. Concierge was super helpful and called 5 restaurants for us and finally found one that could accommodate 4 of us on a busy night! Thank you
- WAI LING (10/5): - -
- Shelby (10/5): - Very nice
- Shaw Jiun (8/5): - Satisfied
- Santos (10/5): - Hotel is conveniently located near the Osaka Station with many dining and shopping options nearby. Hotel facilities ands services are excellent.
- Verified traveler (10/5): Osaka Hilton is awesome! - Such an awesome location within Osaka and right next to Osaka station. Originally thought of staying in Namba but this location is convenient, clean and safe. The hotel breakfast is the best and rooms are spacious. Also, during the summer, it’s nice to have a swimming pool on the property.
- Augustine (10/5): - Amazing hotel Area is perfect right near raill systems.
- Seungeun (8/5): Great location. - Great location. Nice staff & service. But twin room’s beds are too tiny. If you have a child who is not a infant, you need an extra bed.
- Jennifer (10/5): - Great place!
- Shaw Jiun (8/5): - Acceptable. Service getting bad. Waiting for lift is very long
- Verified traveler (10/5): A Hilton as it should be - If you plan to take either the trains or subway, the Hilton is at their door-steps. Also great for shopping whether high end or low end. On top of all that this is an American hotel with live music at the bar!
- Lensey (10/5): - Great Hotel in Osaka with an excellent location. Amazing and friendly staff! Restaurant is a little pricey.
- Andrew (10/5): - It was a very pleasant stay!
- Rovina (10/5): - Centrally located hotel and staff are very friendly.
- Sunny (8/5): - Very conveniently located hotel. However, they should improve on their WiFi service. The signal keeps dropping.
- Kevin (8/5): - Nice stay
- Milan (10/5): Nice location and rooms - Hilton is at an excellent location. Right across the main station. It is also 200 m from the airport limousine bus stop so very easy to navigate. They have 4 to 5 in house restaurant and bars.
- Shaw Jiun (8/5): - Wonderful
- Paul (6/5): - It is a average hotel compare other hotels stayed in Japan.
- Lisa (10/5): - This hotel was excellent. Friendly, helpful staff. Clean with excellent daily service of our room. The 24 hour gym was very good but additional cross trainer machines would have been useful. Great location. The breakfast was extremely good with a wide variety of food. We would highly recommend this hotel.
- Eric (10/5): - Excellent location, a very nice hotel, across the street from many high-end shopping and regular shopping. Super access to train stations. Very nice room also. The elevators take a bit more time to come but then it is a large hotel. We enjoyed staying at this hotel.
- Diane (8/5): - Good location, staff great
- Carolina (6/5): - Não vale o valor que é cobrado
- Ching kei (8/5): - Good but the lift wait is a bit long to lobby and to the room
- Lay Tin (10/5): - Near to the Osaka station and have underground to access to any shopping center.The staff are friendly and helpful.
- Walter (8/5): - very conveniently located. The Toyota car rental is just in the basement of the hotel.
- David (10/5): - Great hotel. Worth the stars. A little overpriced considering the competition that’s really close.
- Tomohide (10/5): - Excellent, though always.
- Trang (4/5): - I’m not sure why this hotel is classified as a 5 star hotel. With all the outdated fittings and room condition, this should be at most 3 stars. There were plenty of mold spots in the toilet, thick layer of dust in the air vent and the faucets were rusted. Our king bed was actually made of two single beds being put together. Even the front desk staff confirmed that’s the case for all king beds in this hotel. I did not expect that a well known brand like Hilton would have such “standards”. I’d definitely skip this hotel in my upcoming trips to Osaka.
- Cole (10/5): - If asked to upgrade to the executive membership it is worth the 10,000jpy!
- Christopher (8/5): - Nice location
- James (8/5): Great transit hotel - Very large hotel. Comfortable rooms, great staff, fantastic position next to station but very very busy
- James (8/5): Good convenient hotel close to station. - Good hotel, great service etc . This is a very large property so there is constant flow of people coming and going, although they manage this very well
- Kam Leung (10/5): - We stayed at Hilton at the beginning and end of our journey for easy access to Kansai Int airport. I left a vest at the room during the 1st stay. Emailed the hotel about it. When I came back 2 weeks later, the vest was already in the room for the 2nd staty.
- Stephanie (10/5): - Great location amd connectivity to subways amd trains. Great ambience and friendly staff. Clean rooms. Good size rooms for our tripple sharing.
- Dora (10/5): - Just few mins walk from hotel to the closest train station. Lots of choices for shopping and dining around hotel.
- Verified traveler (2/5): OLD - The hotel is so old; the hairdryer had wore out, the condition is so bad that I don’t even want to use. I have stayed 2 nights and I found it to be a poor value for money, definitely not worth of 4 stars, not anymore.
- Aung (10/5): - Nice place and easy to go for shopping, dinning and sightseeing.
- Kim (8/5): Close to lots of Restaurants - Only stayed one night was comfortable, close to many restaurants, would recommend and stay again.
- DongChun (10/5): - The Hilton Osaka delivers a sophisticated and comfortable stay in the heart of Osaka, seamlessly blending luxury with Japanese hospitality. From the moment you step into the elegant lobby, you are greeted by a warm and attentive staff that sets the tone for the entire experience. The rooms are tastefully designed, offering a perfect balance of modern amenities and traditional Japanese elements. With spacious layouts, plush bedding, and stunning city views, the accommodations provide a serene retreat in the midst of the vibrant city. Located at Umeda station, there are a total of 8 train staions and multiple shopping complexes in the area, both above and underground. You can spend entire day walking in the area without ever heading out. Beyond the luxurious accommodations, the Hilton Osaka boasts excellent facilities for both business and leisure travelers. The well-equipped fitness center and spa provide opportunities for relaxation and rejuvenation, while the convenient location makes it easy to explore Osaka's cultural and entertainment offerings. The hotel's commitment to impeccable service and attention to detail creates an atmosphere of refinement and hospitality that distinguishes the Hilton brand. Overall, the Hilton Osaka stands out as a top choice for discerning travelers seeking a blend of comfort, convenience, and sophistication in the heart of this dynamic Japanese city.
- Abraham (10/5): - People are nice and very clean place
- Laura (10/5): - Easy access to the train station, large comfortable rooms, great bar/restaurant options nearby to rest after a day of sightseeing or shopping.
- Andy (6/5): - Love the location. Room wasn't too clean as i manged to find a few hair and stain on the bedding.
- Andrew (10/5): - Beautiful. Great facilities and breakfast
- Philip (6/5): - In general a good hotel in a good location. Friendly, helpful reception staff. I was really disappointed by the treatment from My Place staff on Saturday evening - they seemed suspicious I was a guest and that I would pay. When I signed the check, 3 staff told me to wait until they had checked. I have never experienced such treatment, and very different from the welcome on Friday night
- Dennis Chi Mo (8/5): - Pretty good . Hotel location is central . Easy to go shopping
- Man Fai Henry (2/5): - All very good.
- Ying Ting Purdy (8/5): - This is a very convenient and comfortable hotel.
- Verified traveler (10/5): Excellent - Very convenient location and excellent hotel. Will definitely stay here nx time.
- FUMIKO (8/5): - I liked
- DAVID (8/5): Breakfast Queues - Good hotel but simple suggestion for breakfast queues. Hire more staff to clear the tables, nothing more frustrating standing in a queue and seeing a significant number of empty tables that just need clearing.
- Joyce (10/5): - Very convenient if you wish to make use of comprehensive transportation system in Osaka city
- Ann (10/5): - Excellent location just minutes from the Osaka Station! It’s a little confusing at first, but you can use the underground walkway to get directly to the hotel. Hotel rooms were more of a Western size (aka spacious!) compared to other Japanese hotels I stayed in. The lobby is luxurious. The hotel bar had wonderful drinks and the night we stayed, there was a terrific jazz singer. My only note is that I booked a city view room, but it mostly looked out directly at another building. This was on the 25th floor. If you sit at an angle, you can see the city.
- DYLAN (10/5): - Great, I’ll stay again
- DYLAN (10/5): - Excellent , I will stay again
- Kai Hong (4/5): - Location is excellent, but all the facilities are aged with poor maintenance. The kettle is not working, the toliet seat is broken, and I can't imagine it's not a smartTV and didn't even have a chromecast. That said, it always come with a weird smell once you enter the hotel floor.
- Owen (10/5): - Clean, decent and proper
- Siew Peng Rachel (6/5): - Not amazing the building looks stylish but room is dated.
- HONG SHING JOE (10/5): - Good location, staff are nice. Room is very clean, we enjoy our stay at Umeda. Will come again.
- Gideon (10/5): - Just out of the Imelda Osaka station best location great rooms nice breakfast
Photos
