Mercure Paris Opéra Garnier
Location: 4 rue de l'Isly, Paris, Paris, 75008, Paris, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in relaxing massages and facials at the spa for a truly pampering experience.
Convenient Amenities
Enjoy complimentary Wi-Fi, a unique living plant wall, and helpful tour/ticket assistance during your stay.
Delicious Dining Options
Satisfy your cravings with room service or visit the snack bar/deli and bar/lounge for tasty treats and drinks.
Book your stay now at Mercure Paris Opéra Garnier for a centrally located and upscale experience in the heart of Paris.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Comprehensive recycling policy
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Elevator
- Fitness facilities
- Internet access in public areas - surcharge
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- 24-hour business center
- Snack bar/deli
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Living plant wall
- Wheelchair-accessible public washroom
- Change of towels (on request)
- Change of bed sheets (on request)
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive recycling policy
- Water-efficient showers only
Rooms Available
-
Classic Room, 1 Twin Bed
1 Twin Bed
108 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Double Bed
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Privilege, Room, 1 Double Bed, Accessible
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Classic Room, 1 Queen Bed
1 Queen Bed
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Classic Twin Room, 1 Double Bed
1 Double Bed
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Privilege, Room, 1 Double Bed
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Iron/ironing board, safe, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Classic Twin Room, 2 Twin Beds
2 Twin Beds
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- HDTV
- Free WiFi
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Emilie (10/5): - While the Opera is not my neighborhood of choice for Paris (unlike Marais or Saint Germain des Pres, it feels less local etc), this hotel may have changed my mind. The rooms are very small, but modern, well designed, and super clean. The gym is probably the best I've seen in Paris so far, and it has a spa with a sauna. The staff was incredibly kind. The location of the hotel makes it convenient to get pretty much ANYWHERE in paris, and the hotel was super clean and the AC worked well. Everything during our stay was fantastic.
- DIANE (10/5): Great choice of hotel - First visit to Paris so being near the train station was a great location. Its a big city! Hotel room not huge but its Paris and room was big enough. Really clean and excellent decoration. Stayed four nights and breakfast fantastic with a wide choice and they make your eggs fresh on order. Staff very helpful. Its modern and offers excellent service. Will stay again on my next visit.
- Stephen (8/5): - Rooms were smaller than I expected so opening the door was a bit of a shock, but the rooms are nice, clean and staff are very friendly. Would recommend the location, but considering I was in the top floor, defo would've been nice to have a slightly bigger room considering the price. Also they don't honour anything on Expedia Gold so there's that.
- Rebecca (6/5): - Rooms were very small, they were nice. The mattress and pillows were also very firm,
- Haisam (10/5): - Rooms are very small
- Suzana (10/5): - Great location. Although room was small it was still comfortable and clean.
- David (10/5): - Great location and clean rooms.
- Aisling (10/5): - Loved this hotel stayed there before. The room was really cosy. It was very small but that didnt bother us. The only issue was the plumbing in the toilet. Every flush the toilet filled up. We used the reception loo most of the time.
- ted (8/5): - My wife, daughter, and granddaughter had two adjoining rooms on the 4 th foot. Our keys for the first common door did not work after the first day. We all had to make an extra trip to reception to get our keys updated
- Paul (10/5): - This is a renovated old hotel; the rooms are somewhat smaller by American standards, but the views from the windows are lovely & the amenities—particularly the breakfast—are lovely.
- Simarpreet (6/5): - Was good but rooms are smaller than what they look.. not walkable to any attractions, but fully connected via public transportation
- Rita (6/5): - Not all the rooms come with a balcony- room size is a little small- overall great hotel and excellent service!
- Cheryl (10/5): - The staff is very friendly and helpful. We have had a fantastic stay. The room and view was great. Buffet breakfast is very good. Perfect location and nearby metro. We would definitely stay again next time.
- Natasha (4/5): - We were extremely disappointed with the service and staff at the property. We called a day ahead to confirm the room, and confirm the names of who would be arriving. The lady that answered the phone took down the names and said everything was set. The following day, upon arrival, they suddenly couldn't find the reservation, told us we arrived a day late, and said the wrong people had arrived. They had apparently given the room away, so they finally put us into a small room after an hour of going back and forth on the reservation. Very unhelpful and unprofessional service, despite us trying to make it as clear and simple in advance. Very dissapointed.
- Young Joon (10/5): - Great staffs and clean room. I would like to go back to this hotel if I can go back to Paris next time.
- Yeo Jin (10/5): - Great Staffs and Clean Room. Transportation is convenient.
- Cecile (2/5): - The room was significantly smaller than depicted in the photos, catching us off guard. Being tall myself and with my partner on the larger side, the cramped quarters were a real disappointment. Adding to the frustration, the room's location proved to be unbearably noisy, with constant honking and blaring sirens disturbing our sleep. Upon expressing our concerns, the staff offered to store our luggage to free up some space, which felt like a temporary fix for a larger problem. Later, when we craved some wine, we waited patiently for service, but after around 10 minutes without any sign of assistance, we decided to abandon the wait and head across the street to the bar instead. Definitely will not be returning
- Jennifer (10/5): - Great location - noisy until midnight though due to bars across the road but no issues for us.
- Angela (6/5): - Great location and staff were very helpful. There’s no lobby bar but there is a drinks service. Had a few difficulties with room service. The breakfast was good. Easy to get to lots of food and drinks and shopping.
- Robin (10/5): - Excellent location. Walkable to most of the major attractions in Paris. Great shopping nearby, Prentemps and Lafayette. The staff is very professional and friendly. Very clean. Great restaurant across the street, CERTA, great food and atmosphere. Very close to Gare-St. Lasare rail station.
- Robin (10/5): - Like new. Perfectly clean. Great location within walking distance to most historic sites & shopping. Near excellent restaurants. I am staying there again very soon.
- Leilani (8/5): - Rooms are very small and layout of 2 rooms sharing 1 door is not safe. It only works fir families.
- Hughie (10/5): - Extremely clean. And very helpful staff.
- SULTAN (8/5): - Hotel is great but rooms small
- Arely (10/5): - Hotel has a very convenient location, walking distance to opera, shops, metro station, hop on hop off. Rooms are small the chair and the stool took pretty much space needed and non use of them. Staff was very friendly the only thing we didn’t like is that even when putting the non disturbing sign housekeeping kept on coming in to clean the room other than that it was perfect, I highly recommend the hotel.
- Gina (10/5): - Check-in was easy. The location was superb because it was right around the train station, metro, and the biggest shopping mall. Also there were plenty of restaurants and cafes to go to. I had the room facing the street and I could hear the noise but it wasn’t annoyingly loud. The noise died down around midnight but I didn’t have any problems sleeping on the days I slept before 12am. The bed was very comfortable. The best part of the stay was how clean this hotel was. It was spotlessly clean (the entire room including the bed and bathroom). The housekeeping staff should receive a bonus ~ they don’t cut corners but do an immaculate job helping the hotel maintain a positive and clean image. I don’t care how small a room is as long as it’s very clean. I will definitely stay here again.
- Verified traveler (6/5): - Clean and tidy hotel. Good service and well located only issue for me was small rooms.
- John (10/5): Good location and comfortable hotel - Good location for visiting shops and attractions in central Paris. Well run hotel, though quite small rooms as is normal in Paris. Clean and comfortable overall.
- Martina (6/5): Okay hotel - The hotel itself was what I expected. Nothing grand but also not bad. However, I. Super disappointed in hotels.com. I specifically booked a room with multiple beds for two people. When’s we arrived we got the smallest room possible and the hotel kindly informed us that was advertised to me doesn’t even exist. This is not the first time they have done this. Overall the hotel is not bad. Good location, friendly staff and okay room. You get what you pay for but I was just very disappointed in how hotels.com messed this up once more.
- Verified traveler (8/5): - the room was a little on the smaller size and i booked a room with two beds but got on a room with only one bed. The lobby was very pretty.
- Jenny (6/5): - Room is small, not many choices for breakfast compared with few years ago.
- Jenny (10/5): Paris City Break - Lovely hotel, would definitely use again. Spotlessly clean and welcoming, friendly staff. Great location from which to explore Paris. Really enjoyed our stay in this great city. Would definitely use this hotel again.
- Verified traveler (10/5): - Very good property, excellent location, nice room and breakfast. Very helpful stuff.
- Carlo (10/5): Amazing Stay - My stay was amazing the hotel is in the heart of the city staff were amazing and very helpful Food was so yummy Will definitely book again
- Verified traveler (10/5): - Excellent location. Very clean with good amenities. Nice breakfast included.
- Visitor (2/5): - This place was the worst experience of my travel to Paris. There was no internet for the entire 4 days of my Paris visit. In return, they offered me a free welcome drink during my check out!!! It wasn't a very clean hotel and had to ask them to change the sheets after I found a bloodstain on my arrival on the bedsheet. overall my worst hotel experience with rude staff
- alexis (10/5): - I love the location easy access to the metro and bus And it has a lot of shopping and food places around the area.
- Verified traveler (10/5): - Location location location! This hotel is an excellent location in Paris just by the opera and huge department stores,
- Alok (10/5): Lovely place for stay in Paris - We stayed at this hotel for 5 days. It is a lovely property located very close to most places of tourist attraction and is very well connected with all modes of public transportation. The hotel and the room were meticulously maintained, very neat and clean, though the room size was a bit small. A word of appreciation for Julien, who was very helpful and always always with a smile.
- David (10/5): Well kept hotel in a very convenient location - Hotel is in a very handy spot - walking distance to many central attractions but also a short walk to just about every transport link you could want. Amenities are basic but the whole place is in a good state of repair. Staff were very helpful.
- Verified traveler (8/5): - Excellent check in service, very helpful staff, good breakfast and great location.
- Verified traveler (10/5): - Personal service and friendliness of staff Accommodated all our requests with a smile
- Brian (8/5): Great location and friendly staff - Impressive hotel, my third or fourth stay, welcoming and friendly staff, excellent location, walking distance to Paris Opéra Garner, Galleries Lafayette and Gare Saint Lazare. What I particularly like is that it's only 10 mins walk from Roissy Bus which is direct to and from CDG airport.
- Verified traveler (10/5): - Amazing welcome. Lovely rooms and great location. Can't fault at all and always a pleasure coming back here.
- Baani (8/5): - Very clean, comfy and well organised. Recpetion dealt with issues very efficiently. Generally polite staff. Room photos did not match exactly what I got but they upgraded me in light of this, which was appreciated. My only issue would be that rooms and bathrooms are rather tight, even the privileged rooms. But I guess this is Paris and space is tight!
- Verified traveler (10/5): - Great hotel with great staff. Rooms are clean and spacious. Breakfast is great. Location is great.
- ALP (6/5): - Location was great and lobby was beautiful! Rooms were small for more than one person, bathrooms were way too tiny. Air wasn't working in my room so I had to open the window and it was loud coming from the courtyard.
- Verified traveler (10/5): - Central location , clean and has excellent service from the front desk.1 min walk to the station.
- Lim C (8/5): Great location and really comfortable stay. - We wanted to stay somewhere Central and make use of our benefits as Accor Advantage plus members. The check in process was really smooth and efficient. There was no traditional check in desk, just someone waiting at a desk with a tablet. We were checked in within minutes and give our room number. Just a bit dissapointed there .is compact but very clean and comfortable. We had some problems with the room thermostat. The brochure said we could adjust it ourselves but turns out we have to ring reception to get them to change the temperature for us. We love the fact that the hotel is located close (within 5-10 minutes) of a couple of Metro and is within walking distance (5-8 minutes) to the shopping precinct - Galleries Lafayette, Printemps. Lots of choice of restaurants nearby. A little dissapointed with the Room service. We were supposed to be able to order anything from the menu till 10 pm but was told the kitchen was closed when we wanted to order some light meals at 9 pm one night and when we ring down for some breakfast, no one answered the phone and so no room service breakfast. Overall a comfortable stay and very friendly reception staff but not very becoming of a 4 star hotel when it comes to food or concierge service.
- Michael (10/5): - Great location. Very friendly staff. Extremely convenient to many attractions and great shopping. Since our last visit, the hotel has been refurbished and streamlined, giving it a more 'business' feel. Overall, a good value and safe bet: Rooms are small, but nice. Breakfast is fine, but a bit limited. Many places to eat and drink in the neighborhood, but no bar or restaurant in the hotel itself (although some service in lobby in the evening).
- Verified traveler (8/5): - Nice place central Near to Roissy bus station Nice breakfast
- Gary (10/5): Gary G - This was an excellent place to stay in the Opera area of Paris. The hotel's staff were all so efficient and helpful. It was a very safe area and very close to CDG shuttle bus, train station, and Metro. It was walking distance to all the great sites of Paris. It was also a very good value. I would recommend it to everyone.
- Verified traveler (8/5): - Very pleasant hotel.great location. Comfy bed .lovely terrace area to have a drink . Staff very helpful and friendly
- Jono (10/5): Good location - Hotel was in a good location, lots of bars and restaurants around .
- Efraim (8/5): - very small rooms
- JEN HAO (10/5): Good location, Clean and very helpful staff - Very good location, close to metro and restaurants. Very professional front office team. The check in was quick and professional. The team are always looking to help, especially "Alexia and Patrick". They really went beyond my expectation by helping me book a restaurant reservation that was booked out. They are always looking to help.
- John (10/5): - Amazing location.. friendly stuff....
- Regina (8/5): Nice and modern hotel - The hotel is very close to the shopping area (only 3 mins walk to Printemps) and next door to the metro. Cozy room which is clean. The only problem is the air-conditioning was set to 25 degree and it was hot in the mid of the night (the air-conditioning seemed to be switched off automatically for some time). I particularly like the lobby area which is very spacious and well-designed. The hotel also offers choice of express breakfast (apart from the buffet breakfast) at reasonable price and the right selection of food for people who do not want to eat a lot.
- Troy (10/5): Amazing experience - Early check in, great breakfast, great location!! This is a very good option for 4 star hotel in great location in Paris. Very recomended
- A (8/5): Nice hotel - The staff was excellent, extremely helpful and knowlegable.
- Soleiman (6/5): Great location - Our room was too small and narrow. But it had s great location it was near to metro station.
- Carrie (8/5): Small rooms but amazing location - The hotel offers clean, well-maintained rooms in an amazing location at excellent prices. While the rooms are very small, chances are you're not visiting Paris to spend your time in the hotel room. The balcony was actually fantastic and had it not been raining for the better part of our stay we would have loved sharing a bottle of wine out there in the evening, overlooking the Gare St. Lazare area. We were in walking distance of the grands magasins, the Opéra, and many other attractions in the heart of Paris - would definitely stay in this one or another Mercure property next time!
- Carlos (8/5): - Great staff and local restaurants. Easy access to subway and train station. Wanted a bottle of water to take back to the room. They insisted they run and go to the store for us which was super nice.
- Jelia (8/5): Very convenient to train station, food and shop - We were very happy because we got the privilege room and balcony.
- Judy (8/5): Nice hotel in the city centre - This is a nice clean hotel with newly-renovated decor in the heart of Paris. Check-in was easy, beds were comfy.( except for the pillows which were quite flat) and the bathroom, although small, was modern and sparkling clean. Room was very small, but quiet and comfortable.
- Michael (10/5): Trip with adult friends - The staff was very friendly. The hotel is in a great location around the corner from the train station and close to several nice restaurants and stores. The hotel was very clean and rooms were well appointed. The rooms are small but it seems to be on par with other hotels in Paris. I would book this location again.
- Jose Walter (10/5): Close to transport - I was there only 1 night , had a good experience not much I can say
- Verified traveler (8/5): - Tiny rooms but good business hotel. Great location
- Mo (8/5): Clean and renovated hotel - Rooms are newly renovated and clean. Staff were very friendly and helpful. Hotel is about 15-20 mins to Champs-Élysées ( Luvre side ) , 40 mins ( Arc de triumph).
- Verified traveler (10/5): Really nice hotel in a great neighborhood - Superb hotel. Great location. Friendly, helpful, and professional staff!
- Marlene (8/5): Nice Hotel, Very Convenient Right Bank location - The hotel has a great staff that makes up for the little extra touches that are missing. a shout-out to Abdullah and Ellie (both reception).
- Verified traveler (8/5): Nice place - The rooms are a bit small so if you are expecting a large room you will be surprised. All in all though everything was great.
- Verified traveler (10/5): Nice hotel close to my Paris marathon - Very comfortable , clean and good service suited all my needs.
- Verified traveler (6/5): - Strong paint smell in the hotel and room. Corridors and doors were dusty. Scaffolding was outside the window.
- Bill (6/5): Hotel near Paris St. Lazare - Rooms are small, beds are short for tall people, bathrooms are tiny, may be this is the standard in Paris. There is road noise from restaurants and bars in the night if your room faces the road. If your room is near the elevator you might hear elevator noise during the night. Staff is usually helpful.
- Alexander (10/5): A Fantastic Place To Be Based To Enjoy Paris - Well maintained hotel with some great local eateries literally on the same street. They have both smoking and non smoking rooms, its is France after all, so non smokers make sure to request the non smoking or take a scented candle with you. Our advise is to try and secure a Courtyard view room as they are absolutely quiet whereas the other rooms will have the hustle and bustle of the roads and bars ebbing their way to your ears although how much I can't tell you. Upgrade for the extra to a Prestige room and the space is perfect. Its paris rooms are small as standard so don't complain if you book a standard room in the middle of this City and then expect a lot of space! The location is outstanding for shopping, food and sightseeing. Staff are very helpful, if they seem 'rude' as many American reviews state on TripAdvisor etc its probably because you're not being pleasant - try smiling a bit more and you will get the same in return! You're not at a tip fuelled iHop anymore! Would 100% use this Hotel again.
- Alhasan (10/5): A pleasant stay at Mercure Paris Opera Garnier - I had a pleasant stay. Very friendly and professional staff, great location and a comfortable room. Can't ask for more.
- Karen (10/5): Very friendly, well-located hotel - Very welcoming hotel, close to major shops, excellent connections via Metro and buses. Quick taxi ride from Gare du Nord. Great if you like walking - not far from Champs-Elysees. I walked to the Louvre and across to St Germain des Pres (although you need comfortable shoes as it's a fairly long walk). The staff were great-very helpful and friendly. Breakfast was quite good. Room service menu adequate. Near to lots of bars and restaurants. The only disappointment was that the room was rather small, but I'd nevertheless recommend this hotel.
- JM (8/5): Lovely hotel - Modern, clean, well-appointed, exceptional staff. Very quiet. Breakfast offered full range of options (including soft poached eggs).
- Jim (8/5): Wonderful time in Paris - Very nice hotel, clean, very, very close to large metro / rail station, You can go to all the major sites on two trains or less. Lots of restaurants, mall in station and lots of shops around hotel. Hotel staff was excellent they helped map out our day and we never got lost. A big shout of thanks to I believe Daryl, a young black fellow who is going to go far in life, a real keeper.
- Barb (8/5): well positioned hotel in the opera area. - After an initial difficulty about the room booked prior to my arrival, I had a lovely stay at this hotel. The staff kindly offered me the opportunity to upgrade my room which I did and the priviledge room was lovely and spacious with a great bathroom and comfortable faciliites. Throughout my stay, the staff were extremely helpful and kind especially when some other travel arrangements were complicated through other agents mistakes. This hotel is perfectly placed for access to trains and taxis and is close to everything so taxi fares are very reasonable to get wherever you want in the city if you are tired of the underground and climbing stairs.
- Verified traveler (10/5): Nice hotel close to department stores - It was a very pleasant hotel, although the room was small, it has many amenities... The breakfast was very well served.
- Verified traveler (8/5): Paris - Short weekend break in Paris. Good location, great transport links
- Verified traveler (8/5): Great place for a weekend in Paris - We stayed here for New Year's eve. The hotel is located just steps away from Blvd. Haussmann with all its major stores and the Opéra. It is in excellent shape as it seems that it has had a complete make-over recently. The rooms are 'Paris size' but have all the comfort you would expect. Douglas, the gentleman who checked us in was confident enough to say that we would be back ... I think he's right.
- Verified traveler (2/5): Very bad hotel - The staff they have attitude, rooms very small the are not helpful
- Verified traveler (10/5): Central location, close to metros and shopping - We stayed for two nights at this hotel and enjoyed the stay a lot. We had the rooms with two single beds, so we were able to sleep soundly on our own bed. The bedding was comfortable and the room was clean. What I like most about this hotel is that it is located in a central location with three metro stations within 5 minutes walk. These three metro stations serve at least 10 different lines of subway metros and RER, so it only takes one ride to get to pretty much everywhere in Paris. It is also within 5-10 minutes walk to the Printemp and the Galleries La Fayette. You can spend the day shopping in these two prime department stores and rest your feet at this hotel at night. The hotel is located on a side street, so there wasn't much street noise that interfered with sleep. The room also had windows that could be open for some fresh air in the morning. Overall, I would rate this an excellent hotel stay.
- Omar (10/5): Nice Area, rooms with terac - Better to have bigger rooms..
- Verified traveler (10/5): Repeat visit to this hotel. - Great location, helpful friendly staff, Mercure hotels make it easy for the traveler you know what you will be getting ahead of time.
- peter h. (10/5): Great hotel for shopping - We arrived at 9am from an overnight flight from Bangkok and allowed into our room without extra charge. The room was small so we upgraded the next day to a Privilege room which was much better. The reception staff were excellent and very helpful. The free wifi at this budget hotel is something more expensive hotels who charge should be ashamed of.
- Hermelinda (4/5): - Terrible experience with room service, I ordered a soup and it came on the Jar they bought it... they did not even bother putting it into a plate. When I provided the feedback, their response was that it was their procedure, as they do not have a kitchen and only provide 'junk-food' on their menu... delightful!
- Verified traveler (8/5): - Sonia at the front desk was excellent. She remembered our names and addressed us accordingly. Fantastic customer service!
- Ricky (10/5): Opera--hotel has a great central location. - The hotel is in walking distance of the Opera, shopping, cafes and restaurants. Especially liked morning coffee at Paul's. The room was charming and the hotel staff very helpful. Lobby was inviting and perfect for a glass of wine in the afternoon. I would come again!!!
- HIDEO (8/5): Cozy and convenient - I stayed at this hotel four nights. It was narrow but clean room. Maintained clean every day. This hotel is located near st. Lazare station, Opera subway station.and Paris north station. So, very convenient to go everywhere.
- Louis (10/5): - The room is clean and bright.
- Sue (8/5): Close to shopping precinct and trains/underground. - Rooms are small but clean. It is relatively expensive for the size of the room but it is Paris!
- colin (8/5): Close to the main attractions - One stop from Eurostar connection and handy for the main attractions
- Ka Wai (8/5): - The hotel location is really perfect! The breakfast is good too! The front desk staff are very helpful as we arrive early with kid and they let us check in and get the room first! The room is small but overall everything was good! Bed is comfortable too!!
- RS (10/5): Great for exploring paris - Right by Saint Lazare. Good metro links and walkable to many places nearby. Thanks
- Verified traveler (8/5): - The bed mattress was so bad, as well as the pillows
- A.P (10/5): Small but nice! - Nice hotel. Superb location. Central to all the main tourist spots. Excellent staff & overall services. Only negative is that the rooms are a little small. But for me it was fine. Location was more important than size of the room. Also the bar was closed in the afternoon. Kind of a drawback. As all hotels have the bar open all day long.
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