Orchard Hotel Singapore

Name: Orchard Hotel Singapore
Address: 442 Orchard Road, Singapore, sg

Location: 442 Orchard Road, Singapore, sg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Modern Furnishings and Premium Amenities

Orchard Hotel Singapore offers modern furnishings with stylish European-style prints or elegant Chinese accents. Enjoy premium amenities such as a 32-inch flat-screen TV, a pillow menu for personalized comfort, and a rejuvenating rain shower in every room. The private bathrooms are stocked with complimentary toiletries for your convenience.

Dining Options and Entertainment

Indulge in a culinary journey at Orchard Hotel with 4 dining options to choose from. Delight in authentic Chinese Cantonese dishes and Dim Sum at Hua Ting Restaurant, or savor delicious buffet spreads with live cooking stations at Orchard Cafe. End your day with cocktails and live entertainment at Intermezzo, creating unforgettable memories during your stay.

Relaxation and Convenience

Unwind by taking a refreshing swim in the large outdoor swimming pool or utilize the fitness center for your workout needs. Benefit from hotel services like the tour desk and currency exchange for a hassle-free stay. With multilingual staff and free WiFi throughout the property, Orchard Hotel Singapore ensures a comfortable and convenient experience for all guests.

Book your stay at Orchard Hotel Singapore now to experience luxury and convenience in the heart of Singapore's bustling shopping district.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Evening entertainment
Emergency cord in bathroom
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
Secured parking
Garage
Swimming nearby
Electric bicycle charging station
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle

Rooms Available

Signature Premier King Room

This spacious double room features an elegant décor, designed by Pierre Yves Rochon. It has a mini-bar, satellite TV and air conditioning. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Premier Family Room with One Super King Bed and One Single Bed

This family room features a pool with a view. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, Smartphone, a tea and coffee maker as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Premier Twin Room

The pool with a view is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, Smartphone, a tea and coffee maker as well as pool views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Premier Club Twin Room

This twin room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, Smartphone, a tea and coffee maker as well as city views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Grand Deluxe Twin Room

This twin room has air conditioning and electric kettle. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Premier Room

1 King Bed
391-sq-foot room, located on the top floor, city views

Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Access via exterior corridors
- Free WiFi
- Free cribs/infant beds
- Champagne service
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Location - top floor
- Bed sheets not available
- Desk chair
- Energy-saving switches
Grand Deluxe Room

1 Queen Bed
279-sq-foot room, located on the top floor, city views

Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Access via exterior corridors
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Champagne service
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Location - top floor
- Bed sheets not available
- Desk chair
- Energy-saving switches
Premier Family Room ( 1 Super King Bed and 1 Single Sofa Bed)

1 King Bed
420-sq-foot room, located on the top floor, city views

Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Champagne service
- Laptop-friendly workspace
- LED light bulbs
- Location - top floor
- Bed sheets not available
- Desk chair
- Energy-saving switches
Premier King Room

Located in the Claymore Wing, this larger air-conditioned room is fitted with a flat-screen satellite TV, mini-bar and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. Please note that breakfast is for two guests. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Signature Deluxe Double Room

Featuring a blend of modern and Oriental decor, air-conditioned rooms come with mood lighting, BOSE radio and iPod docking station. Private bathroom offers hydro-massage jets and rain shower facilities. Mini-bar items are complimentary. This room is only available on nonsmoking floors. Please note that breakfast is for 2 guests at The Orchard Cafe. This spacious double room features an elegant décor, designed by Pierre Yves Rochon. It has a mini-bar, satellite TV and air conditioning. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Premier Club King Room

This larger air-conditioned room only available on nonsmoking floors is fitted with a flat-screen satellite TV, a sofa and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. A newspaper is delivered daily. Please note that breakfast is for 2 guests at The Orchard Cafe. This room does not have capacity for extra beds. filtered drinking water dispenser in room Aiello voice assistant Super King Bed

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Signature Suite

Exquisitely designed by world-renowned French interior designer (Pierre Yves Rochon), air-conditioned rooms come with mood lighting, BOSE radio and iPod docking station. Private bathroom offers hydro-massage jets and rainshower facility. This room is only available on nonsmoking floors. Please note that breakfast is for 2 guests at The Orchard Cafe. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access
Grand Deluxe Queen Room

This double room features a mini-bar and air conditioning. filtered drinking water dispenser in room Aiello voice assistant

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Thomas (6/5): - Breakfast
Brigid (9/5): It was a luxury! - The staff, food and room were wonderful. Great variety of food at breakfast and very tasty. The staff were very accommodating-helpful with every question or request we had. The room and pool and the general open spaces were lovely to be in-beautiful! We heard a loud noise that kept repeating through the night and when in our room. We eventually worked out that it was the lifts. It didn't stop us from sleeping, but I was surprised how loud it was.
Aybüke (8/5): I highly recommend the hotel and would love to stay again. - The Hotels location was very good, the bus and metro stations nearby, also shopping area, cafes, everything so close. Breakfast has many options, the room was big enough, and the staff is kind, a special thanks to Fabian at the reception, he was very helpfull for everything The bathroom could be renovated.
Tricia (8/5): A lovely original hotel. - Location was good. 10 mins walk to public transport. Supermarket nearby. Very good choice for breakfast. A lovely hotel with beautiful decorated rooms not your usual corporate hotels. The description was a bit misleading. It said complimentary mini bar but when we arrived the fridge was empty. On enquiry we were told that it meant a fridge was provided, not any drinks/snacks. The room was the smallest we stayed in during our whole trip and there was limited space to store our suitcases.
Rodney (8/5): -
pia (8/5): -
Angelique (8/5): Good location - Great location and comfortable room Staff not always very helpful, mostly due to the lack of knowledge. You have to be lucky to find one who knows what he/she is doing.
Agnes (9/5): -
Koung (10/5): -
Koung (10/5): -
Athanasia (7/5): -
Vaishnavi (10/5): - Great breakfast, good location
James (10/5): A peaceful and relaxing time - Staff were very helpful and friendly. Breakfast buffet was very good. Shower is a bit awkward, it leaks on to the floor which is dangerous.
Huy Nguyễn Thanh (9/5): - BREAKFAST BUFFET RẤT ĐA DẠNG, NGON. ĐẶC BIỆT TRÁI CÂY TƯƠI VÀ SALAD RẤT NGON Cơ sở vật chất nhà tắm hơi cũ.
Jie (10/5): Very nice -
Burak (6/5): - Good location, clean rooms helpfull staff. Didnt like food and equipment
Zhang (4/5): -
文生 (9/5): -
Dennis (9/5): -
UMI KALTHUM (10/5): - Room is comfortable and luxurious. Clean and with good facilities.
Aidan (9/5): All good except for an extremely noisy room #1333. - We arrived early morning but the night stay were really friendly and professional. The check-in was seamless. We much appreciated the offer of a 1pm late check out. Our room #1333 was extremely noisy starting at around 6am. The noise was coming through our wall but not sure exactly was causing the disturbance. Possibly laundry carts being pushed around next to our room or prehaps the lift shaft. Other than the room noise we enjoyed our stay.
Mohammed (7/5): - Maintenance was good Front staff was kind od rude and gave wrong information about few things
Henri (10/5): - Central location and could walk to the Botanical Gardens and orchid garden
Andrew (8/5): - Warm welcome, lovely breakfast, excellent room and great location.
David (7/5): OK, serves the purpose - Comfortable, established hotel. TV was not buffering in both rooms I stayed in. I had a bad squid ring in the lobby bar.
Ram (1/5): Rude staff - Location and clean hotel Staff very rude amd racist
David (8/5): -
dahudi (8/5): -
Ali (8/5): -
Fiona Sun (10/5): -
Rajesh (8/5): -
Loges (9/5): - The check in process was smooth. We had complimentary parking ticket. It was located centralized to areas that we had event. Breakfast buffet was wonderful with varieties. Pleasant and friendly staff to cater needs. Thank you! Only cons: no manual or built in bidet (if you're Asian, you know :D
Scott (10/5): -
M YAZID (7/5): Good stay overal - The location No bidets in toilets inconveniences users
Chai (10/5): Excellent - The Buffet Breakfast choices were excellent. Staff was very courteous. Bath and room cleaned well. Will stay again None
Dr.Sanjaya (10/5): Great location ! - Excellent location ! Nothing
Digantoro (9/5): Love this hotel - Very good location with supermarket beside it Should provide close spray and clothes hanger in bathroom
Ali R. (9/5): - Loved the proximity to Orchard Rd and everyone was very helpful and courteous I pretty much liked our stay there
Frederick (8/5): Enjoyed Singapore - Fresh and clean hotel Some of the breakfast items
Chiu Kit (9/5): Nice location, spacious room, good breakfast - Spacious room, convenient location, very kind staff, very good breakfast! Bathroom hasn’t been maintained well.
NAWAF (7/5): -
Arya (10/5): amazing hotel breakfast and room - breakfast are amazing reception are not humble enough for tourist
Heidi (9/5): Lyhyt kiva stopover ennen seuraavaa kohdetta - Erinomainen aamiainen, kaunis ja puhdas hotelli, hyvät palvelut
Susan (10/5): Great hotel for a family stay. - Great sized rooms and quiet location in a popular spot. Really nice breakfast. Sofa bed was hard, but didnt bother my child to sleep on.
Frank (9/5): -
Kat (8/5): Very cosy stay - Newly renovated level Slowly renovated and do check all the switch cable connections are fixed properly
Vishal (8/5): Overall great stay and would definitely recommend the place for its location and comfort. - Overall environment, staff hospitality, buffet breakfast and location were great. In room service was a bit slow, which could have been better.
kikil814 (10/5): Comfortable Stay with Great Location & Service - I recently stayed at Orchard Hotel Singapore and had a very pleasant experience overall. The location is definitely one of its biggest advantages—situated right along Orchard Road, it made shopping, dining, and getting around extremely convenient. The room was clean, spacious, and well-maintained, with comfortable bedding that made it easy to rest after a long day. Housekeeping did a great job keeping everything tidy throughout my stay. What stood out most was the service. The staff were friendly, attentive, and always ready to assist with a smile. Check-in and check-out were smooth, and any requests I had were handled efficiently. The facilities were also well-kept, and the overall environment felt welcoming and relaxing. It’s a great choice whether you’re visiting for business or leisure. Overall, I had a comfortable and enjoyable stay, and I would definitely consider returning in the future.
545nickt (10/5): Good location on Orchard road. - Nice, clean hotel with decent size rooms and friendly staff. Good location for shops and restaurants on Orchard road. Pool a little small and was disturbed by noise from room next door; but overall a very nice hotel.
daniel (8/5): -
annemartin67 (10/5): What a welcome! - From the moment we arrived and were greeted by a smart gentleman in red, we felt welcome at the Orchard Hotel. Naveen at the reception desk was particularly helpful with signing in and organising our activities for the next day
Aubrey (2/5): Not clean and not worth the money - The hotel is fairly well located. We were given an absolutely filthy room, even after paying to upgrade the room. The room had filthy carpet stains all over the entire carpet, and the walls were dripping in something gross and filthy. It was an absolutely unacceptable state. And the window was a very tiny prison lake window. It a shocking poor. I definitely would not stay here again.
Iain (10/5): - The whole experience was excellent, the staff friendly and very helpful, great location, amazing breakfast..
stephanrT500FW (6/5): Orchard Hotel Singapore - Very good, numerous, and helpful staff Great, central location between the shopping street and the botanical garden Large pool suitable for ambitious swimmers The high humidity and constant air conditioning cause poor air quality and a musty, moldy smell in some areas, especially in the bedrooms.
Getaway68495591238 (10/5): Good stay - Had a great stay at the hotel. The rooms were clean, service was prompt, and the staff was very courteous. Special thanks to Naveen for his help and support throughout!
Navigator18462400076 (10/5): Best hotel experience in Orchard - I had a wonderful stay and would like to compliment Mr Mahendran from housekeeping Department for keeping my room clean and tidy. He is kind and polite and greeted me with a smile this morning. Highly recommended and will definitely book our stay here in the future.
Florian (8/5): Top location -
Daydream42382417814 (10/5): Best - The best in town. Being in spore for many but this hotel is the best. Naveen is really helpful during our 4 days stay. Wish him n the hotel the best
Explorer59645789809 (10/5): Fantastic - Food delicious and rooms are neat and clean spacious etc., front office staff especially Rose.
CHENG-YING (10/5): - 服務好
Iain (9/5): - The whole stay was excellent. Comfortable room, great location, helpful freindly staff... fantastic breakfast
Sajith (6/5): -
Iloveplanetearth (10/5): Good service at Reception, breakfast area and 17th Floor Sky Lounge - I had a wonderful stay at Orchard Hotel. The rooms were clean, spacious, and very comfortable. The location is perfect right in the heart of the city with easy access to shopping and dining options. The staff at Reception named Rose was professional, and always ready to assist with a smile and Jane at the lobby area who assisted me to my room even without asking l. I went to my room safely and well assisted. Thank you so much to Evelyn for the good service at the breakfast area all the food had a good variety, and the overall ambiance of the hotel felt welcoming and relaxing. At the 17th floor named cassandra & josanna who assisted and attended my kids very well 👏🏼 👏🏼 I love the lounge area. I would definitely come back and recommend this hotel to others!
lilah000 (10/5): A hotel experience to be remembered. - From the moment I entered the lobby, the space felt luxuriously appointed. During check-in I was greeted with genuine smiles and professional service especially from Rose, who was very friendly and answered all my questions. My room was spotless and decorated in a modern style. With Club Lounge access, I also met Jossana, whose attention to detail and thoughtful service impressed me. The food in the lounge was carefully prepared and delicious. Overall, A comfortable, high-quality stay that offered excellent service and value for money indeed. Highly recommended.
Climber10908854550 (10/5): A Perfect 6-Day Experience! - I had a wonderful 6-day stay! The rooms were spotless and well-maintained, and the service throughout was exceptional. The front desk team was especially impressive—my interactions with Naveen stood out for being warm, professional, and truly helpful. The breakfast was another highlight, offering a wide variety of delicious options to start the day. Overall, a fantastic experience that I would highly recommend!
Phillimi (10/5): Great hotel - Really enjoyed our stay at the Orchard Hotel. Lots of newer hotels around but this is a solid choice with great staff, for us the location was excellent for walking to Botanical Gardens and Orchard Rd.
Kate (9/5): -
Johansson (10/5): - Fint, stort och rymligt rum som var fräscht och ljust. Bra badrum med både dusch och badkar. Mycket trevlig och hjälpsam personal! Särskilt Rose i reception som hjälpte oss på bästa möjliga sätt. Trevligt och fräscht poolområde. Fint litet gym. Bra frukostbuffé med väldigt mycket att välja bland. Superfin service på alla sätt!
Veronica (8/5): Good value for a 5 star hotel. Breakfast was delightful. - Value for money. The room wasn’t well cleaned. The tub was small. Took the premier king room and the decor was dated. More counters can be added for check-in and out.
Belinda And Steve (10/5): Amazing hotel - The hotel was beautifully decorated. We have never stayed in a 5 star hotel and thought we’d treat ourselves. It was amazing. We left in the morning before breakfast, so a take away breakfast was prepared for us. Naveen at reception was awesome. Upgraded us from a room to a suite Only staying 1 night and having to leave
reneluisgodinez (10/5): Clean Rooms - I've been coming to Singapore for 21 years. Orchard Hotel Singapore never fails - especially their grand breakfast - the best. Make sure SURYA does your room - cleanest work you've ever seen. The room always feels refreshed like everytime.
schluet7 (10/5): Great service and clean rooms. Vivian cleans my room and she did an outstanding job! Thank you Vivian! - Great work Vivian you did and amazing job!
Dr.Farida (8/5): -
connieheng (6/5): It can be better - While the overall stay was OK, I felt the toilet is desperately in need of an upgrade. The moldy walls as well as a far less than clean toilet bowls are not very pleasing even for a 2-night stay. The bed however is comfortable and clean, and dark curtains met my requirements.
BHEbony (8/5): Perfect location for amenities - Excellent location with easy access to buses and the MRT, both of which were simple to navigate using Google Maps. Orchard Road is right on the doorstep, offering an abundance of malls and shops. I stayed in a Grand Deluxe single room with breakfast. The room was quite compact, but perfectly adequate for one person. It was spotlessly clean and consistently well maintained by the excellent housekeeping staff. Amenities included bathrobes, slippers, plenty of towels, toiletries, a hairdryer, and reliable hot water. The bed was extremely comfortable, with crisp white bedding and four pillows. Breakfast was enjoyable, with a decent variety of options. However, one downside of the buffet was seeing both adults and children using their hands to pick up food, which was off-putting. On my arrival day, I was too tired to go out, so I chose to dine at the Orchard Café buffet. I was surprised when the bill came to 102 SGD (around £60), which felt overpriced for the amount and quality of food I had. When I queried this, I was advised to sign up as a Millennium Member for a 30% discount. After that experience, I chose not to dine there again apart from the included breakfast. The staff were personable, helpful, and professional throughout my stay. I especially appreciated being granted a complimentary two-hour late checkout. The hotel is conveniently connected to several dining options, including an Irish pub, Indian restaurant, café, and a Japanese restaurant. There is also a supermarket on the lower ground floor, which was handy for buying water, as the in-room water machine dispensed very slowly and in small amounts. The coffee machine was another minor frustration—although the instructions were clear, it was slow and required multiple presses to fill a cup. A kettle would have been far more practical. Additionally, the mini fridge wasn’t very effective and felt warm on the outside. I ended up using the ice water available at reception instead. Overall, I was happy with my stay, largely due to the excellent location. I felt safe and comfortable throughout, and I would consider staying here again.
marandellas (10/5): Great Hotel on Orchard Road - Great Hotel.Very clean and comfortable.Very helpful staff.Good swimming pool and Hotel facilities.Enjoyed the entertainers each evening in the Bar Intermezzo.Location is ideal on Orchard Road for reaching shops and Restaurants.Have stayed here on two previous occasions and would book again
anmolr841 (10/5): Awesome - It was pleasant staying at this hotel . I enjoyed a lot and the staff was very humble and cooperative and the food was awesome i enjoyed the food and the bar area room was well furnished and well maintained overall it was great staying there.
P3225DDedgarg (10/5): Excellent customer service - Rachel ,the front desk attendant,She friendly and approachable to each guests. Good customer service. A job well done
rolfe03 (10/5): Don’t go anywhere else - Beautifully decorating of lobby and rooms. Bed comfortable. Bathroom huge. Thank you Naveen for giving us an upgraded room to a suite. I would highly recommend this hotel. Wish we could have stayed longer
Jason (10/5): - Everything Nothing
Benedicta (9/5): -
Liza Susanti (10/5): Amazing - The room size is decent for a family. The location were amazing. Walking distance to malls around orchard. Breakfast was wonderful. Lots of options to choose from None
Patricia (7/5): Fine - Great location Nothing in particular
Arnol (9/5): -
kam sang (8/5): - 免费早餐非常丰富，多元化，味道亦不错。暂时没有。
Lam (8/5): Nil - Nil Long queue to checkout
Thi (10/5): The hotel was lovely, got a great deal for it and the kids loved it. Love the pool and gym - Nice staff, nice rooms, fantastic breakfast Nothing
Ileana (6/5): Pulizia da rivedere - Vicino ad Orchard Road, staff gentile. Camera non pulitissima, bagno chiuso senza ventola che cattivo odore. Saponi attaccati alle pareti di doccia e accanto al lavella, ma niente sapone per la vasca quindi o te lo porti o impossibile usare i loro detergenti se vuoi usare la vasca. In piscina abbiamo trovato un tampone intimo femminile usato.
KEN2525 (10/5): - 雰囲気、立地無し
Amanda (10/5): Stay - The staff the accomidation superb absolutely delightful stay Nothing
Shinya (9/5): -
Mark Jotham (10/5): -
Henry (9/5): Generally good value for money. - Service and cleanliness. Complimentary water in room was not provided.
Tony (8/5): -
Lyn (9/5): Nice stay - Good breakfast Better organised
CHEK CHEE (7/5): Ok. - Room is small for what I pay. Breakfast is so so. Location is convenient for me Price is very high
Stephan (9/5): - Sehr gutes Preis- Leistu gsverhältnis. Bequeme Betten und ausgezeichnetes Frühstücksbuffet. Das Hotel ist ideal gelegen. .
Aleksei (10/5): -
Tuija (7/5): - Super busy. Long wait for elevators. Breakfast coffee was downright bad.
Carolina (7/5): -