Hotel Royal
Location: 36 Newton Road, Singapore, 307964, Singapore, SG
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relax by the Pool and Stay Active in the Fitness Center
Indulge in a refreshing dip in the outdoor pool or keep up with your fitness routine at the hotel's fitness center. The perfect way to unwind and stay in shape during your stay.
Dining Options Galore and Room Service Available 24/7
Satisfy your cravings at Trishaw Coffee House or enjoy 24-hour room service for a cozy night in. Don't miss out on the delightful snacks at the coffee shop, and unwind with a drink at the bar/lounge.
Convenient Amenities and Meeting Spaces
Benefit from complimentary wireless internet, a 24-hour business center, and express check-in/out services. Plus, with ample conference space and meeting rooms, this hotel is ideal for both business and leisure travelers.
Experience convenience and comfort at its best at Hotel Royal. Book now for a memorable stay in Singapore!
Important Information
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free use of nearby fitness center
- Porter/bellhop
- Express check-out
- Meeting rooms
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Tours/ticket assistance
- 24-hour business center
- Free self parking
- Banquet hall
Rooms Available
-
Deluxe Double Room
1 King Bed
323 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 60-cm LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Room - 1 Double Bed and 1 Single Bed
1 Double Bed and 1 Twin Bed
344-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 60-cm LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Twin Room
2 Twin Beds
323-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 60-cm LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Travel65042380005 (10/5): Great and cozy - Great staff and comfortable rooms. Very good location too.
- Companion28788117503 (10/5): Short getaway staycation - Hotel is out dated , our room had a danky smell , towels were so thin like rags . However the amount of space , comfort and the service made up for it . The hotel’s staffs are their ultimate assets ,the senior male staff was extremely amazing , thank you Spenser for your great hospitality also not forgetting your team too . Overall the value for money was impressive and will recommend to my friends .
- Stay53898648666 (10/5): very happy family - very nice room and the staff is very friendly specially sir harry😊
- hartmanh2024 (10/5): Good efforts for staff at hotel royal singapore - Thanks many for Yati and be able to check in early for hospital appointment.
- Safari27027557037 (10/5): Spencer - Spencer having a very good service and friendly
- Explorer44720824141 (10/5): Spencer is nice - Good stay clean and nice! Staff are friendly. I like Spencer
- Journey26001708656 (10/5): Still and will be the priority for this hotel - Some Staffs are responsive, requested for connecting room and they take the effort to arrange,but it was all occupied, instead they gave me a room opposite with my parents room which I appreciate very much. I was truly touched by the great service given by Spencer and Hadi. Just chat with them, they let you know a lot of things in Singapore of what to do. Open up and you be well taken care of. Overall, a very comfortable stay and highly recommended.
- Maps20937981175 (10/5): perfect - excellent service, sir hadi and sir harry were helpful and friendly
- vishwaar (10/5): Amazing hotel - This location is amazing for travel, and it's easily accessible! Spencer is a wonderful person who brought us so much joy and happiness. Julie, another incredible coworker, supports everyone tirelessly. I'm thrilled to be back in Singapore, a place I truly love!
Easy to access all the food and beverage including the MRT and bus station.
- puvaneswarya (10/5): ❤️ - I would like to extend my special thanks to staff Spencer and julie for helping me and my family during thr stay especially one the first day we came.
Thank you so much spencer n julie for your hospilatility.
Regards,
Priscilla Augustine & family
- Departure10888282006 (10/5): Taiwan aunties - the sweetest Hotel Royal . fourth time here and they still remember us ( THE TAIWAN AUNTIES) . Spencer Chua is always so smiley always , so happy always to see him every time we hear . this trip we get him a gift from Taiwan . thank you spencer .
- 623girik (10/5): A chill and friendly experience - Aiz Front Office Staff
Very polite
Very friendly
Very helpful
- Shirleychengsetline (8/5): Very good, convenient, worth stay place - We booked family room, Room is spaces, water is strong, in room facilities is very complete and good. Location is convenient, less than 5 mins walk having shopping centre, lots good food
Parking is free. We are stay this hotel many times, and always our first choice when stay in Singapore
Six and Hanz from counter provides very good personal service. Love to stay here
- Mobile02013184465 (10/5): Good experience - Spencer service very good. When face problem can solve it easily and give us a good upgraded room
- Tourist17884503080 (10/5): Early check in was freely granted yo us. - A 5-star reception experience.
- Excursion31968376529 (10/5): Best Chosen Hotel - I was impressed by the warm welcome and professionalism of all the staff. Every team member I encountered was highly professional, responsive, and genuinely helpful, making check-in a breeze and making my stay smooth and enjoyable.
The room is spacious, clean, and comfortable.
The service was
consistently excellent with special focus by this
Relationship Officer
Spenser (my third times in Hotel Royal and he still remember me and my wife names )whether it was front desk assistance,
housekeeping, or the restaurant team, everyone went above and beyond to ensure my comfort . Their responsiveness to requests was quick and efficient, showing great attention to details . A truly wonderful experience and sure will definitely return again .
Highly recommend for anyone visiting Singapore .
- 201craigo (10/5): A genuinely homey and comfortable hotel for long stays - After more than two months staying here, I can confidently say this hotel genuinely delivers on its goal of creating a homey and comfortable environment rather than just a place to sleep.
One of the biggest strengths is the rooms. They are particularly spacious by Singapore standards, uncluttered, and very livable, which makes a real difference over an longer stay. I have been working from the room daily, and even after two months it has never felt claustrophobic or tiring to be in. The layout is practical and calming, and the lack of unnecessary clutter makes it easy to settle into a routine.
The staff are a major part of the welcoming, home-like atmosphere. Interactions are easy, relaxed, and natural rather than overly formal. It’s clear many of the team members have been here for a while and genuinely get along with each other, which creates a welcoming and steady tone throughout the hotel. While they are friendly and helpful with all guests, over a longer stay they go a step further by remembering you, checking in casually, and making you feel less like a transient guest and more like part of the extended family.
The front desk team in particular has been consistently friendly, responsive, and professional throughout my stay. Over time, that level of consistency really stands out. A special mention to Harry, Ling, Alex and Juliene, who have been especially helpful and welcoming, while still reflecting the same warm attitude shown by the entire team.
The hotel is clearly popular with tour groups, so there are occasional busy patches around group check-ins and check-outs. However, this is handled efficiently, and once you move beyond the lobby, the hotel never feels crowded or chaotic. Corridors remain quiet and the overall atmosphere stays calm, which is especially important during a long stay.
Although the building is older, it is immaculately clean and very well maintained, with nice touches of artwork and local antiques. The environment is consistently quiet, comfortable, and easy to live in day-to-day.
In terms of location, it has worked very well for my needs as a Singapore-based guest, with convenient access to transport, food options, and daily necessities. Even allowing for the busy Lunar New Year period, I only booked 1 - 2 weeks in advance and still found the value to be outstanding, especially considering the spacious rooms and consistent service over an extended stay.
This is not a flashy or “Instagram” hotel, but it excels where it matters most: space, cleanliness, consistency, and a genuinely welcoming, home-like feel. After more than two months here, it has become a very comfortable home base, and I will genuinely feel a bit sad when it is eventually time to leave.
- Quest40241185267 (10/5): Excellent hotel - Noordin head waiter and harry are oustanding employees. Enjoyed the stay. Bed is really comfortable and all water outlet has hot water.
- erras2026 (10/5): Superb. - Very good service. Accomodating staff.
- ooij2026 (10/5): good - good and very kind all
the breakfirst is very delicious
Staff also very kind very helpful
We all like here next time will visit again
- Maps43585216805 (10/5): Understanding and accommodating staff - Hani and Hanz assisted us on our check in and were very accommodating and understanding. We had a very early start and they were able to give us a room even before check in time. They are very easy to talk to, good customer service.
- Stay36717703361 (10/5): Excellent and Courteous Service - Excellent and courteous service, with a special recognition for Mr Noordin at Trishaw Cafe. Throughout our stay at Hotel Royal, breakfast time is always a pleasant time, not just for the good food, but also for the excellent and friendly services of the staffs. Thank you Hotel Royal and Mr Noordin!
- Relax22972193549 (10/5): Marvellous Accomodation - Greetings, I am so honored to praise the Hotel Royal where I stayed. The place is so clean, the staff there are so good( esp Spencer ) and I want to extendsion on some certain dates which I can't reserve from website . Mr Spencer help me with a walk in for that day so that I need not move to other hotel for accommodation and back to Hotel Royal again . I can’t forget this helpful memory from Spencer to us .. I really appreciate it, and of course I will come again in the future.. great service.. thank you. Spencer
- Global10489318017 (10/5): Great stay - Good stay with very good service. Great experience. Enjoying my stay with family. Gid goog good. Only breakfast non-halal.
- wyldfamilytravel (6/5): A little old and tired! - The hotel is a little long in the tooth built well over 50 years ago. The location was convenient with a bus stop out front and an MRT state about 5-10 minutes walk away.
The room itself was today and the beds were comfortable. The bathroom has a shower bath combination. The shower head could not be adjusted which lead to water on the floor. The bath itself was rusty around the sink hole and had stains from wear and tear.
Just all minor things caused by the age of the place. The staff at breakfast were nice and helpful.
- Mark (10/5): - Excellent location 10 minutes walk from Newtons Food Centre and close to MRT with bus stop outside hotel. Rooms are comfortable
- Stepan (10/5): - Lovely hotel in thé centre of Singapur. Helpful staff
- Steven (10/5): Value for money - Convenient location
- manzaris2015 (10/5): Pleasant and comfortable stay - It was a very pleasant stay for me in Hotel Royal, Singapore.
The staff were very kind. Especially Mr.Noordin in the breakfast cafe. He is an amazing and friendly person. He is very attentive and kind. We had great conversations and he was helpful too. Thank you Mr.Noordin for making my stay extra good.
Foods were good!
Rooms were clean. Bed is comfortable as well. I had a 2 weeks stay and no complain.
Location wise perfect to get to anywhere because bus station is right in-front of hotel.
If you get something delivered from online shop then the reception also handles it with care and you will receive it safely. Just let them know in advance if something is going to be delivered for you in the hotel.
- Fearless37609573470 (10/5): Awesome Experience - This is my 3rd time stayed here, the hotel's performance remains excellent.
1. Hotel's lobby is very clean, comfortable place to waiting for check in time
2. The Room was spacious and also clean, lot of aminities to provide our needs, AC working properly, i love the bathtub thats my favorite.
3. All Ground staff was very kind, Thanks To Mr. Noordin who always serve us very well.
4. Breakfast option are good, child friendly.
Keep it on top level..
Thanks Hotel Royal Singapore..
Greeting from Indonesia ❤️
- Deborah (10/5): Great value for money - Great hotel, really good value for money. Close to rail with a bus stop at your door!
Lovely pool and clean rooms
- Dhanushka (10/5): - The hotel first gave us a very bad room with odor and dust and stains in the couch. Once complaint the Asst manager Priscilla was very attentive along with her front office subordinate and offered an executive room. Thank you very much for your service. The hotel should upgrade or tidy up the normal rooms !
- wayne (8/5): - Happy with what we got. Clean and tidy with a nice view from our room. Unfortunately the room wifi connection was very weak and would occasionally drop out.
- Geaik Theng (10/5): - Yes was amazing good. Very clean and comfortable environment. Will definitely come again. Very near town and many local food to try. Also shopping is around the corner.
- U9360KTkellyt (2/5): ROACHES - Found cockroach in bathroom, on the 10th floor. Read their reply from 04/2025 to a review stating they contacted pest control for a different reason but apparently they did not. AC did not work either. Spend the extra $10-$50 per night at a nicer and cleaner hotel, unless you are comfortable sleeping with extra roommates, the roaches!
- Veronica (10/5): - I’m impressed by the housekeeping service. They made effort to call us, offer to change the bath towel, even though we put up do not disturb sign. Good job!
- Alex (10/5): - Two train stations 700m away made transport easy.
- Angela (10/5): - My husband and I thoroughly enjoyed our relaxing stay. Francesca and all other staff were most friendly, pleasant and welcoming to us.
The location is close by to the train station so is very convenient to travel to Venice and to Trieste to the port. Also, the buffet breakfast was delicious, fresh with lots to choose from.
Highly recommend and would definitely stay again.
- ANG (4/5): - Prices were good. First impressions were good from spacious rooms and cleanliness. Soundproofing was terrible. Guest upstairs was awake all night and you could hear every single footstep and constant noise. Room was extremely humid. Otherwise staff were very nice. Some renovations needed.
- Verified traveler (10/5): Great hotel - Hotel is accessible to malls
- Ian William (6/5): - Room facilities need to function better.
- Christina (8/5): - Like our stay at the hotel but i think it needs upgrade of the rooms as its quite old but quite comfortable and enjoyed our stay there.
- Murugathas (8/5): - So far very good
- mark (10/5): - All around great experience and old charm
- MARIA (10/5): - Staff was very helpful.
- Roddy (6/5): - The hotel offers very good value and service to it's guests.
- Voyager36274996122 (4/5): I saw an insect that looked like a termite. - We saw some strange insects on the bed in our room, we googled it and it said there were termites in our clothes and suitcases, they changed our room. They didn't even take our clothes to the dry cleaners. We are very upset and wish we hadn't brought these insects with our suitcases.Maybe the other rooms aren't like this, but unfortunately it was our problem. I hope this problem is solved.
- Verified traveler (10/5): - Clean and nice place to stay.
- lhizah2023 (2/5): So disappointed 😞 - Booked a 1 night stay for my Aunt at this hotel but she complaint tat while she was lying down on bed she felt a bug was flying around her ears and almost when into her ears.. She took a towel and caught the bug with a towel when she see the bug it was a cockroach she took a picture and show it to the front desk and they suggest to change to another room but my Aunt doesn’t want and demand a refund bcoz she felt disgusted and don’t have the mood to stay at all so she booked out earlier and she was so angry😡and disappointed..
- ana_madail (10/5): Interior is kind of old but all goods .Well done 😘Kudos to your service ms jevania👍🫶💕🇸🇬 - We choose this hotel because thats not too expensive and the bus routes station area is only infront of hotel.Good thing also here is near in the mrt station area.A lot of filipino booking this hotel and i would like to say thank you to staff under name jevania very friendly and who assist on us in the reception .Thank you for your service and one more thing the staff who always cleaned our room, i don't know your name but thank you .We booked this hotel november 12 to november 15 at room number 828.The room was tidy and neat when i entered.They have also the complimentary drinks for the welcoming guest .Our room got two bed and living room and was big for 2 of us .Perfect for staycation and affordable the price with the great design.
- FRANCES (8/5): - Pool was super quiet
No one around at all
- vanndab (8/5): A trip at Hotel Royal! - The hotel offers spacious lobby and large room. The front office staff is very helpful when i requested for late check out. The service staff at the restaurant also good.
The location of the hotel is close to the shopping center and train station.
- Matthew (8/5): - Very good location for sightseeing. Limited choice for breakfast
- FarAway31522576327 (10/5): Hotel reviews - Good customer service very clean and neat can spend quality time with loved one delicious food and tasty this hotel near to supermarket shopping malls and mrt station and restaurants can go by walking very near and the staffs very respectful
- Ge (8/5): - Ok decent hotel with basic facilities
- Ge (8/5): - All good
- Sherpa07517830279 (10/5): We definitely come back with my hole family to visit again because resort name is royal and my things really this resort - Hotel the royal room was to good I really enjoyed with my wife and my child. First interaction is reception and then second staff was very politely they help all the things those we need room was very clean and then last. Food was very delicious.
- Christopher (6/5): - This property is showing its age and need to be refurbished.
- Cecilia (4/5): - Air con in our room was terrible. A family room for two adults and two children (8 and 11) only includes a double and a single bed. Room was outdated and rusty. We booked and pre-paid through Expedia, but they couldn't find our reservation.
Hotel is very conveniently located between two MRT stations and there is a bus stop just outside.
- Catherine (2/5): - room was dusty. The staff never inform us that there was no water bottle inside the room, and need to take own water from water dispenser near the lift. Cannot use the pool as well as it looks like abandoned pool.
- 325jellya (6/5): Can be improved - Spacious,Room is large .Staff is friendly need to come down .Tv not much channel.will come back again.Rate is reasonable..Near Mrt .Bus stop also near.
Near newton food court.Room is clean can be improved
- Companion26312810369 (6/5): Happy stay - First of all, kudos to the kind and charming starts. My special credit and love goes to both Yurmilaa & Nora, for their smiley face and kind explainations. The room and the hotel is indeed very clean. No water bottles provided yet they have water dispenser in each floor and water kettle for use. Cozy beds and cleaner room. The hotel seems like a old, but the maintenance seems okay. When I was registering I saw a father and son was complaining that their room roof was leaking since its was raining outside. Guess the hotel is doing their repair and upgrading works floor by floor which is not completd at the moment. Besides that, The concierge guys are very helpful as well. There's this one Indian uncle who helped me so well guiding me on the areas around there and to my destination. Thanks for this nice experience.
- clintonc536 (2/5): Terrible Hotel - We absolutely loved our stay in Singapore. The people are amazing. The culture is amazing.
Sadly, the hotel we stayed in we can not say the same for our hotel.
Our room smelt moldy. The staff are unpleasant. The buffet breakfast is probably the worst I have ever had.
The hotel needs a full revamp.
We could have got an amazing hotel in Singapore the same amount of money we spent.
Sadly, not a great experience.
- NYEH YUE (8/5): - Good
- Tong (8/5): - The bus stop is in front of the hotel.
- 184naseemg (8/5): Nice hotel - It is a beautiful hotel. The location is very good. The MRT is Novena. There is a bus going just outside the hotel. There is even a hawker food 2 stations from the hotel. The bus will take you there. Breakfast costs $28 so I didn't eat. The room was big.
- Therese (8/5): - the Bus stop was at the door which helping in transport shopping centre across
I am satisfied
- Dawn (4/5): - The room was ok. but really tired- the windows were dirty and the bathroom dirty.
and there was almost constant slight noise outside the room - staff talking, etc...
poor gym.
really disappointing for the price tag...
old, tired and not great
location is ok
- Mohamed (6/5): Noting..special. - Noting..amazing..not bad for an old bldg & hotel, still goin strong💪 tru all this years.. frontdesk staff not friendly @ all..pretty stuckup...looks like not to happy can go back to m'siao...wrk there..
- Raffi (8/5): - Clean
- barryb973 (8/5): Good clean value hotel - Good value hotel . Not the Ritz but nor were the costs . Close to metro and bus routes a short stroll into the action , but set in a quieter location .
Local food restaurants in the same location . Very friendly helpful staff
- P8799RDkatel (2/5): Singapore Dump - This hotel is a absolute dive
Don’t stay here!!
The room smell of stale smoke my bed had ripped sheets and the towels were paper thin they recycle there shower caps!!
The pool area was a disgrace one lounger and 2 broken tables covered in mould!
Avoid!!!!
- Excursion68562730916 (2/5): Awful - Stayed in lots of hotels but this would rate with the worse of them. Room smells of rotting carpet, bathroom has mould on all walls, staff are rude without any care to westerners as I think they make all their money from Chinese tourist travelling in groups and are afraid to say anything. Booked 4 nights only stayed 2 and moved to another hotel and was worth sacrificing the cost of the 2 nights not to be staying in that dump. It's very old , outdated and smelly rooms are awful.
- 411umeshj (2/5): Dirty black fungus hotel - Black fungus around in the room , smelly carpet , bedsheets , room.
There is an issue with very old furniture and decor .
Definitely not a 4 star for sure.
They have big rooms that’s the only advantage.
Dirty smelly sheets …avoid if you can.
We stayed for 3 nights .
- Elizabeth (8/5): - Location, price and convenience
- Amuerfino (8/5): Average - Average
- ?? (10/5): - Nice
- Extraordinary114039 (6/5): Standard - We arrived at Hotel Royal Singapore yesterday night and the first time the reception guy gave us room at level 9 and the room was so smelly like smoke odour. So we call the reception but unanswer and then we went back to the reception again and he gave us the room on level 11.its much better and more bright at this floor. The room isn't clean enough but its OK. Everything is good and hope they clean more for the room....
- David (10/5): - The Royal Hotel is very nice place to stay with spacious rooms, comfortable beds and excellent facilities. It is just a short walk from Novena MRT which makes it convenient for travelling to all parts of Singapore.
The Hotel is really good value for money, compared to others in a similar price bracket and we are looking forward to our next stay in February, when we will be travelling back home to the UK.
- Uonos (6/5): - On rge whole, the building was clean. Front desk staff were polite & friendly. However the hotel is old, room toilet was in a mess with cleaning work half done & aircon not working properly, quiet warm & not adjustable. I would notcwant to go back to this hotel again, will try newer holtels.
- Chelvy (2/5): - Receptionist in charge was very rude, as well as the person in charge during the breakfast buffet. Room service provided dirty and ripped bedsheets and towels, but the room service staff was very nice and tried their best. Hotel environment is very old, with mold in the bathroom and carpet is very smelly. Pool area is totally dirty. Location is nice as there is a mall 2 mins away. Overall, had a very bad experience in this hotel. Almost like a motel. Do not recommend for anyone to stay here.
- Tong (4/5): - Very old hotel! Restroom need to be replaced for safety!
- Tong (4/5): - Restroom and shower room are old and dirty! Towers are too old need to be replaced by the new one!
Bed linens are too old and not really clean!
There is no coffee machine!
- Amir Ali (2/5): - Lots of noise from airco switch to control temperature, all of sudden and in the middle of the night. Comes & goes.. told hotel but couldn’t fix it.
- LESLIE MARIE (6/5): - Nice location
- samuel (8/5): Thank you for the arrangement - Thank you for the arrangement for us to stay in the inter-connecting room even though it was a last minutes booking
- Aisha Bee (2/5): - The room was so dirty all over with dust and the black mould on the paint.even the linen bedsheet was so torn they could used for guest.
- Yoshiaki (6/5): - Location is nice, room is renovated. Check in was very slow, cafe reception staff attitude was not good. But cafe service staff were nice. Basically the building is very old and not very clean.
- Verified traveler (6/5): Hotel Royal - Super super old hotel. Recycled and dirty indoor slippers! Super noisy central air-con. Toiletries looks like for budget hotel. Not worth the price.
- Verified traveler (2/5): Hotel Royal only cares about money (not the guest) - Hotel Royal ... Not.
The Desk Staff really don't have standards. They only care about money and not the guest. Expect to get told to get "get out" when it's close to time. Would not recommend this hotel at all.
- Verified traveler (10/5): - nice
- Sivakumar (4/5): - I didn't stay your staff said can't stay
- Verified traveler (8/5): - Walking distance to the train station.
Noise from the room above.Stomping can be hear d during day and night.
- Verified traveler (8/5): - hotel was clean, tidy and comfortable.
no tours of singapore concierge desk we had to organise ourselves as staff was unwilling to help us
- Verified traveler (4/5): - Location is good, close to shopping and subway station. But the room is not up to par, lighting is not adequate for any kind of reading. Facilities need improvements to bring it up to standard.
- Anita (8/5): - The hotel is simple and pleasant. It's only 5 min from Mt Elizabeth Hospital.
- Verified traveler (6/5): - It is a beautiful hotel when you arrive but needs a lot of updating and touch ups. The age of the hotel is showing. Need to upgrade. Halls smell bad.
- Verified traveler (8/5): - Generally ok, little bit older but still fine for the cost. Shopping centre/food, MRT nearby
- Mal (6/5): - Location is okay with a bus stop out the front and 2 MTR stations 5-10 minutes walk away. That's where the good points stop. Room is old and dark and need of a freshen up. Staff were miserable and of no help at all. It took me four attempts to get a significant issue in the bathroom resolved (bath plug was stuck so bath/shower remained full of water). Breakfast is not good, but plenty of very average food. Pool is there but just a pool and not very nice surrounds and pool deck is very slippery. In saying that, the price was what made me book there, and now I know why it is cheaper (for Singapore anyway). I wouldn't stay here again.
- Verified traveler (8/5): - Good location. Needs rooms up dated breakfast was very average
Photos