Pilastri 35

Location: via dei pilastri 35, Florence, it

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Pets allowed
• Non-smoking throughout
• Outdoor furniture
• Guest rooms disinfected between stays
• Cashless payment available
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access
• Japanese garden

Rooms Available

• Apartment

  2 Double Beds and 1 Twin Bed

  1723 sq feet

  
  

  Layout - 3 bedrooms

  Internet - Free WiFi

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 3 bathrooms, separate bathtub and shower, designer toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and highchair

  Comfort - Heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Designer toiletries
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Highchair
  • Spices

• Three-Bedroom Apartment

  The spacious apartment has 3 bedrooms and 3 bathrooms with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Among the room amenities are a washing machine, a tea and coffee maker and a wardrobe as well as garden views. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Socket near the bed
  • Key access

Guest Reviews

• Irena (10/5): - Everything was perfect! Everything was perfect!
• Laura (6/5): In general great and very good value for money for a group . However just one or two minor improvements would have made - Huge , garden, character, Could be cleaner ….garden needed tidying , Suggest new pillows ALWAYS fit pillow protectors and mattress protectors for hygiene!
• Simone (2/5): OTTIMA PER GLI AMANTI DEL FREDDO! - L’abitazione era esteticamente curata e piacevole all’interno, con affreschi spettacolari che valorizzavano davvero gli ambienti. Anche il personale, almeno inizialmente, si è mostrato affabile e disponibile, lasciando presagire un soggiorno ben diverso da quello che poi si è rivelato. Inizialmente la struttura sembrava collaborativa, ma ben presto si è rivelata tutt’altro. Siamo stati rimbalzati più volte, costretti a subire docce polari e prese in giro. Solo grazie all’intervento di Booking siamo riusciti a ottenere un minimo di tutela; nel frattempo, dalla struttura ci ridevano praticamente in faccia. Nonostante tutto questo, ci siamo sempre comportati con rispetto nei confronti della struttura: nessun tono aggressivo, nessuna scenata. Abbiamo persino pulito l’abitazione prima di partire, lasciandola in perfetto ordine e senza alcun disordine, proprio per facilitare il lavoro della loro ditta di pulizie. Evidentemente la correttezza non è stata ricambiata. Abbiamo sperimentato sulla nostra pelle un freddo degno di una spedizione artica. All’arrivo i termosifoni erano un elemento puramente decorativo e il termostato ostentava con orgoglio i suoi 13 gradi. Il tecnico è arrivato già il primo giorno dopo la nostra segnalazione e ha acceso i riscaldamenti; peccato che, data la grandezza dell’abitazione, la casa sia rimasta fredda per tutta la durata del soggiorno, riuscendo solo al terzo giorno a sfiorare gli eroici 18 gradi. I pasti sono stati consumati rigorosamente con il piumino addosso. All’esterno dell’abitazione, inoltre, giaceva un piccione che sembrava lì da tempo immemore, probabilmente vittima delle stesse condizioni climatiche. Il disagio maggiore, però, è stato l’acqua: costantemente gelida, sia dai rubinetti che dalle docce. Questo ha reso estremamente difficoltoso, se non impossibile, svolgere anche le più basilari pratiche di igiene personale. Per riuscire a lavarci siamo stati costretti a improvvisare soluzioni di fortuna, scaldando pentolini d’acqua sul fuoco e miscelandoli con quella fredda, riuscendo così a lavarci solo parzialmente e a turni. Una situazione particolarmente pesante per le ragazze del gruppo: giusto Wim Hof avrebbe potuto considerarla un’esperienza “rinvigorente”. Ci è stato persino proposto di spostarci in un’altra abitazione a sole 16 ore dalla partenza, proposta surreale che abbiamo ovviamente rifiutato: un trasloco last minute ci avrebbe fatto perdere gran parte del tempo a Firenze. Ciliegina sulla torta: il responsabile, con fare spocchioso, ci ha informati che non avremmo ricevuto alcun rimborso perché “ci avevano offerto delle alternative”. Alternative arrivate solo giorni dopo, quando sapevano benissimo che non avremmo potuto accettarle. Un consiglio spassionato: se volete farvi un bel regalo, evitate le dimore del team Istay. Guardate altrove, possibilmente in luoghi dove il riscaldamento non è simbolico e l’acqua non sgorga direttamente dal Polo Nord. ❄️🥶
• Garrett (6/5): -
• Laura Viviana (6/5): Good but I don’t repeat the experience - Is big and peaceful The property is beautiful but is not good maintained, the zancudos is crowded in the place and the bathroom in the mail room was really unpleasant
• Lina (10/5): Très bel appartement, tout confort, spacieux et très bien situé - Parfait. Merci beaucoup. Très bien accueilli. L’appartement est spacieux et magnifique (très belle architecture).
• Yolanda (7/5): -
• Agnieszka (9/5): Superb - Location is awesome - a few minutes walk to the Duomo, but at the same time very quiet and peaceful, with a great Trattoria in the same street and the local bakery round the corner. Space is another big plus of the apartment- it's huge! And the three bathrooms meant a lot of comfort, and no fighting :) Garden is very nice and cosy - in nice weather it's a perfect place to drink your coffee or dinner. The place is really well equipped, I appreciated a lot of different pots and utensils in the kitchen. Generally,the place offers a nice mixture of Vintage (it is an old apartment in an even older buliding!!!) and Modern - and has huge potential. As the building/apartment is old, it unfortunately shows, especially in the bathrooms. I appreciate it's not easy to get rid of mold in the walls etc, but I think shower curtains are easy and cheap to change, so it should be done more often. The kitchen would also do with more light, (the lamp there gives only little light) , the more so that the window in the kitchen overlooks a wall.
• Judith (5/5): Passable - The size The property is generally tired looking and needs a lot of TLC bathroom needs to be updated More lighting in the kitchen Garden needs care Newer bedding and beds
• JEANETTE (2/5): - I would NOT rent this property again. Musty smell and very poor lighting. Master bedroom bath is like an RV bath, barely useable. Showers in other two baths were a challenge but useable - broken shower holder for one and hard to turn handle in other. Garden is unkept with rotting fruit attracting many bugs where we could not sit outside. No AC and you could not keep doors open because of the bugs. Mold in fridge and around sink questioned cleaning. Location was ok for us, but you have walk a lot. Checkin person knew nothing about the property. Not a comfortable place, We tried to make the best of it but it was overall a bad rental and was was not worth the price .
• Pamela (9/5): A very welcoming host and a beautiful apartment that was in a very good location for central Florence. - The property was a in an excellent location and it was very spacious and comfortable. The host provided a welcome gift of a bottle of Cava and water which was very much appreciated and a nice touch. We will definitely book it again when we return. We had a problem with mosquitos which was rectified quickly by the host supplying repellant. However, we felt it wouldn’t have been so bad if the garden had been weeded and looked after. We were also short of glasses which again was rectified but we found there was only 2 bowls available to eat from and one of those was found by emptying the supply of teabags and sugar, so a full set of crockery would have been useful. We did eat out most of the time but on the odd occasion we didn’t, it was a little difficult with breakfast and desserts.
• Andrea (9/5): Superb -
• Roman (8/5): Very good - The location is great, close to train station and the city center. PRIVATE PARK! Many rooms and beds High humidity "Unstable" beds, I think the beds are needed to be replaced with something more firm But private park, when you can take a break with cup of tea after a lot of day walking, is worth everything! So we recommend this apartment for sure!
• Alida (9/5): In this apartment you will meet the real Italy, the queen of art and good food. - The location is great. It is the strict center of the old town. Lots of art, buildings, restaurants and interesting cafes nearby. Everything was just fine.

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