Suites at 23 Palms By RocketStay

Location: 435 NE 23rd St., Miami, Florida, 33137, Miami, US

Star Rating: 3 Stars

Property Type: Condos

About this Property

Important Information

Policies

Check-in: 04:00 PM - Anytime

Check-out: 11:00 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

• Express check-out
• Free WiFi
• Terrace
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Express check-out
• Smoke-free property
• Free self parking
• Change of towels (on request)
• Change of bed sheets (on request)

Rooms Available

• Design Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

  1 King Bed and 1 Double Sofa Bed

  753-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Office

• Design Apartment, 1 King Bed with Sofa bed, Non Smoking, City View with Balcony

  1 King Bed and 1 Twin Sofa Bed

  753-sq-foot individually furnished room, balcony with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Office

• Design Apartment, 1 King Bed with Sofa bed, Non Smoking, City View with Balcony

  1 King Bed and 1 Twin Sofa Bed

  753-sq-foot individually furnished room, balcony/patio with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Clothes dryer, iron/ironing board, and laptop workspace

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Toilet paper
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Dryer
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Office

• Design Apartment, 1 King Bed with Sofa bed, Non Smoking

  1 King Bed and 1 Double Sofa Bed

  753-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 55-inch LCD TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Toilet paper
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Office

Guest Reviews

• Raquel (6/5): - Great location. Clean apartment and good response from management. They advised free parking. But when you arrive, there are only a few spots on a small lot that's already occupied. The street parking is free subject to City laws, but still not available. If you finally get a spot after waiting hours for someone to leave so you can grab that spot. Vacation almost ruined because of time spent trying to park when you believe that a reserved spot is open for you as rental guest.
• Verified traveler (8/5): - Good location and spacious living area. Furnished well. Listed Location looks like a different unit then what is displayed, though it is the same building. Not really a balcony as described but more of a doorway to the front stoop since the unit is on the ground level.
• Valentina (10/5): - Great
• Jimmy (10/5): - I had a great stay at this place in Miami! The property was very nice—clean, stylish, and well-maintained. The amenities were excellent and made the stay super comfortable. What really stood out, though, was the location. It’s centrally located, so everything from restaurants and shops to the beach and nightlife was easily accessible. I’d definitely recommend staying here if you want a convenient and enjoyable Miami experience.
• Michelle (6/5): Not what the photos show. - The building is in poor shape. Very noisy, there is a lot of construction and airplanes constantly fly over. The apartment itself was clean but the shower did not function well (taps very loose). Kitchen cabinets as well need to be replaced, no stopper in kitchen sink or bathroom.
• Alan (8/5): - Although I had stayed at this location before and had an idea of what to expect it was not the conventional hotel having self check in. However parking was always a problem as my "assigned spot" was always taken. Also the bathroom faucets for the tub and shower were not really attached to the wall or very loose. However, they did comp me 2 days due to the inconvenience for my next visit.
• Naiya (10/5): - Great location
• david (10/5): - Nice and clean, good value.
• Muhammad Mohsin (10/5): - Good place for a vacation
• Nathan (10/5): - Loved the friendly staff and overall experience
• Daniel (2/5): This place is not safe - The pic doesn’t represent the property, it shows the opposite building, This place is not safer, everything was stolen from the car.
• Galina (6/5): - Thermostat batteries were old, so we couldn't change the temperature, which was set at 46F. Door lock batteries were old, so getting in the unit and trying to lock the unit was a challenge. Unit is advertised as having a sofa, but it is not a pull out sofa, so probably good enough for a child. Communications were perfect, 10/10...They did offer for maintenance to come and replace batteries, I just wasn't in the unit enough to wait for them. I believe that should have been noted and addressed by cleaning crew before we showed up.
• Claudia (2/5): - There was mold on the vents (just a few spots, the vents were black). The towels had yellow stains. A lot of the blinds fell when we tried to close them, were missing, or were being held up by tape. There was a joint on the balcony floor. There were stains on the wall. There was water damage on the wall. The paint in several areas of the bathroom was peeling. The window in the bathroom was dirty and did not completely close. The couches had stains.
• meagan (2/5): - I’m a handicap person I read on the add that they had an elevator, nowhere did it say the only access was stairs into the building.. I have a dialysis machine that weights over 100 odd and I’m a fall risk .. I booked this place not knowing there was no access 45 mins. Here checking in .. I get there I can’t get in I call immediately and they ask for proof that I need a machine and that I’m handicapped.. I sent them my doctors notes as well as a picture of my machine . They denied me for a refund saying I needed to cancel 7 days before I’m like I just booked 45 mins ago , I can’t get in .. no compassion . My hubby went and checked out the property it smells like mold, everything is dirty and run down .. they called me back said it’s my fault and they are charging me the full week plus the cleaning fee even tho I didn’t even use the room ! They are so desperate for customers and money that they took advantage of a handicap person .. wild animals running around outside, construction and homeless people everywhere.. run away as fast as u can !
• Cécile (6/5): - The communication was crystal clear, easy check-in and checkout.The bus stop is 2min away so it is convenient. The reservation is made via Rocketstay so I don't know if the communications are with the owner or the organization. On our first day, someone came to the apartment after we checked in and we did not receive any head up, when we came back, we found the TV on and an extra towel (we did not request this in the first place). We called Rockestay to understand what happened, they apologized. Then, we requested an extra towel (we were two people) and more toilet paper so we knew that someone was going to come over. The apartment is spacious, the bedding is good, we slept well. However, basic elements are missing such as a small coffee table, a tea towel, more hangers for example. If we book an apartment it is because we want to be able to cook and have basic amenities. Also, the shower curtain was dirty, it doesn't cost much to change it. The apartment could be great but unfortunately things are missing. The elevator is not reliable, we wondered if we were going to get stuck most of the time but that's not the owner's fault. There are constructions right behind so it's loud early in the mornings and during the day (not the owner's fault as well) so it is not possible to rest. We are used to camping, roadtrip etc so we don't expect luxury or else but only the basics, maybe the owner should come and stay for one week like we did to know what's missing (?)
• Liz (2/5): - The manager did not honor the agreement to extend and was increasingly rude. Never staying at these properties again! Buyer beware
• Marinella (10/5): - nice place
• MARIANA (8/5): - Amazing neiborhood.
• Elena (4/5): Stay Away From This Place - This property is NOT an 8 out of 10. I am a hotels.com platinum user with over 60 stays in Miami in 2023 alone. I have become very familiar with the hospitality industry in Miami. I only research hotels with a rating of 8 and above, and that includes spaces like 23 Palms which are apartments with kitchens. The place has been minimally updated, and it is seriously in need of a massive renovation IF the owners wish to list it and charge prices for a stay at the 8/10 level. After arrival and the ensuing disappointment, I looked further into the ranking and the reviews. They have 2/10 and they have 10/10s. Highly unusual to have both ends of the spectrum but nothing in between. When one complains, there follows the offer of make certain costs go away, and complimentary stays in the future. That is how they get those 10/10 rankings. Place close attention to the 2/10 rankings. They are the accurate ones. The apartment had “that” smell one finds in cheap motels with no ventilation. There is no welcoming instructions waiting for the client; the keys to the pool and parking tag are almost hidden, hanging in a wall with a mural with the same colors, so I had to be directed as to where to find them after my second call to the property managers. My son’s feet were black after walking barefoot for 10 min. Had to ask him to wear socks thereafter. Owners need to do the right thing: either invest on renovations that bring the property to basic standards, or accept that this property is a 5
• Verified traveler (2/5): You get what you pay for - On arrival it was almost impossible to find a way into the building to check in. Once in the building the elevator was probably the slowest elevator in existence. Then at first glance the apartment was nice. Then after looking a little deeper, there were stains all over the couch and bed and the overall cleanliness was not awesome. Not to mention, the area is not a great area (my opinion). I was not impressed. When I decided to not stay there, the hotel refused to refund any amount no matter the circumstance. Hotels.com was extremely helpful in trying to advocate for me but they were even unable to negotiate any kind of refund. I would not suggest this location for anyone.
• Joanna Paola (10/5): - The staff is amazing and always available anytime. Very clean and location is perfect. Will definitely come back soon!
• Verified traveler (10/5): - With easy access to the location it was good to be away from the hussle and bussle and noise of the Art District but close enough to be there in only a few short momments. They had all the furnishings of my home.
• dana (10/5): - In Miami for work. The staff was exceptionally attentive and available even though there was no need. Everything was perfect. Definitely a convenient stay place again.
• david (10/5): - Vey nice apartment- clean, spacious and excellent location.
• Marcel J (10/5): Amazing Stay in Miami - Amazing stay… great communication, from start to finish. Don’t hesitate to book with Rocket Stay. Apartment was very clean as well and let us check in early.
• Elizabeth (10/5): - Nice place to stay. They reach out to me every all four days making sure my stay was doing good and also making sure I had everything I need.
• Jimmy (10/5): - Very clean & tidy apartment. Furniture is very nice and was decorated well. Would book again
• Kishawn (10/5): - Had a Great Stay and it was very clean
• Verified traveler (10/5): Great choice!! - I had an amazing time at 23 Palms! Great place to stay!! I truely recommend it!
• Stacey (10/5): - The pool was a great addition. I also loved the neighborhood.
• Jose (10/5): - Very nice, would definitely recommend, could use a splash of paint but nice.
• Dieasha (10/5): - I enjoyed my stay. the price was affordable the rooms was well worth it. Once arrived I was contacted about my room being available earlier than expected
• Arlando (10/5): - This place was great I will stay there again I already booked for October. I will recommend this place to anyone family and friends
• Chris (10/5): - I enjoyed my stay here I would love to revisit in the future.
• Jessica (10/5): - Rocketstay was a very pleasant stay. Checkin was quick and easy. Parking was readily available. Super clean. Communication with host was a breeze. Would definitely stay here again :)
• Vianca (10/5): - I loved my stay, the apartment was very clean and spacious and had a beautiful balcony and just had everything i needed. The place has a laundry on site which is really helpful in the city. I enjoyed the stay overall and felt safe. As a lone traveler that was important to me. Overall i had a beautiful time! I enjoyed the decoration and all the amenities in the kitchen and bathroom. Thank you Rocketstay Suites at 23 Palms!
• leslie (10/5): - Clean and spacious
• Tania (2/5): - The owners are very bad people. I checked in tuesday and had to check out Wednesday morning because I got a call that my father is in a coma and they refused to refund me my money and said they wanna give me a voucher for next time and I’m not from Miami and don’t know when the next time I will be coming back. And the apartment is full with pollen and dust, it literally smells like does and I have allergies I can’t stay there because I was sneezing all night.
• Carol (10/5): - Communication was excellent and received emails regarding how to enter as well as planned maintenance so there were no surprise visits.
• Eric (10/5): Communication - I really like the communication between the property and myself. Everything was exactly as they said it would be. Their check in email instructions were excellent! Usually a property will miss something but not these guys. The price point was great and the location is literally walking distance to just about everything and it was close to a local bus line. I look forward to doing business here again!
• Belinda (6/5): - We could use a few more towels. Being that we booked for 3 nights. We did bring to attention that the kitchen sink has severely low water pressure and only a small stream of water comes out. That was ok. Also the bathroom sink drains very very slowly. Probably needs to get a dose of draino. Otherwise it was a decent stay.
• Omer (2/5): - It pains me to write this but my experience of the apartment was simply shocking. It started with no hot and running water for three nights! And continued that on my last morning in the apartment the next guest of the apartment just walked into the apartment while I was in the shower! I've never been so scared and I'm just thinking what would have happened if there was a woman taking a shower instead of me. Shocking farm and not recommended!!!
• Yaimina (2/5): - Beware and stay away from this property! False advertising and misleading photos. The property is very outdated, pool is green and filthy with pool furniture damaged and torn, the place is advertised as a condo but it's an old apartment. The apartment is filthy and dusty, hasn't been cleaned in months, sex stains on the living room couch. Piles of dust on blinds, walls and floors. I complained to the owner and have yet to receive any refund as promised. And to add insult to injury, the owner had the nerve to email me, trying to bribe me for a 5 star review and I would receive 2 free nights if I did. Who would stay in the dump of a place again?? Again- run away if you see this property and don't stay here!! You've been warned.
• Andriy (10/5): - Great place to stay!!!
• Hannah (2/5): - Appeared to be ejaculation stains on the couch. Pubes in shower. Blood (or feces?) on towel. Horrible smell attempting to cover up smoke. Next to active construction site. No soundproofing. Building looks and feels like a prison. Cannot get exit front of building. Apartment building shown in photos is not the actual property.
• savon (10/5): - This property is in a nice and convenient location. Wynwood, downtown and other major areas in Miami area really close that ridesharing app cost are reasonable to go anywhere and the area is walkable felt safe at night. Publix is a 1p minute walk and a local corner store with essentials right at end of street.
• BRUNA (10/5): - Great location, clean, and had everything we needed. Very easy arrival/check in process at property and convenient parking. Comfortable bed. Water in shower doesn’t get hot. It wasn’t cold so it was tolerable. Chairs in balcony would’ve been nice, but overall it was a great stay!
• eric (10/5): Great way to see Miami. - I love the unit super roomy and clean. It was centrally located to everything I needed for work. Will absolutely stay at the property again.
• Francisco (10/5): - Excellent hosts and such a convenient location. The information and coordination was seem less very clear. We enjoyed being so close to everything
• Steven (10/5): - The apartment itself was very nice and spacious and the surrounding area was also very nice. I felt completely safe in the surrounding area. It also nearly right off the coast. We were able to walk right over to the water (no beach though). My only complaint was there were multiple small roaches in the kitchen. Other than that it was perfect. Thankfully, the roaches were small so it was bearable, but I suggest trying to fix this problem as this would repel a lot of guests that would otherwise be happy to stay at this place. Thankfully the bugs were not huge though. This review would be a lot different if I saw a huge palmetto bug or spider.
• Manuela (10/5): - I really liked place place. It is a 10-minute drive to the beach in Miami Beach and is close to the FTX Arena and Wynwood. The place was clean and the communication and checking was also easy.
• Edwin (10/5): Dope - My was pretty awesome and I would love to come back for another stay if possible thank you.
• Paul (10/5): - I had a good experience, it was comfortable ,convenient and clean
• Lena (10/5): - I found my stay comfortable. Easy access, walkable to food etc. and amenities. Other tenants in the building were very nice as well. Prompt communication from host. I would stay here again.
• Josh (10/5): Great experience with Rocket Stay! - Overall great experience at this suite. Check in and out was a breeze. Always received great suggestions on local foods and entertainment!
• Stanley (10/5): - I recently enjoyed my stay here at Suites 23 Palms by Rocketstay. It’s a contactless check in which i loved. Owner answers within the hour which was great on communication! Rooms were professionally cleaned , spacious and a beautiful view from the balcony. I enjoyed my stay and it was all a smooth checking in process l. I enjoyed my stay and look forward to staying there the next time I’m in town in Miami. 5/5 stars
• Robin (10/5): Best trip ever - I loved this place the check in was easy and great! The apartment was very spacious and had a full kitchen which came in handy. Balcony gorgeous and very accessible. Quiet building close to Bayside shops. Want to come back soon again
• Jade (10/5): - I stayed here for Miami music week/ultra and found the place to be very conveniently located. I was able to walk to and from most things I needed to do and for other things Uber wasn’t a bad price at all because of the great location. It’s not the fanciest place in the world but it was clean, cute, the bed was comfortable and the hosts/cleaners/everyone involved in the process were all really friendly too. The Wi-Fi leaves a lot to be desired so keep that in mind if you need it to be able to work etc. but for the purpose of my trip it wasn’t a big deal.
• Sonya (8/5): - Nice walkable location. The only downside was simply that there wasn't a deadbolt on the inside of the apartment and the outdoor lock was a numerical code. Thus, anyone could enter with the correct combination and I had no way to secure myself from the inside. As a female, that NEVER feels safe no matter where you go. They should definitely allow for an additional lock on the inside that no one can penetrate.
• darlene (10/5): - Loved staying here! Had everything we needed for our stay! The balcony was a nice addition as well This is an apartment building but was simple check in and out. Located in the biscayne area
• Kelly (10/5): Nice unit! Tastefully decorated. Comfortable. - Very nice unit! Well designed, comfortable, great smelling shampoo. Central area.
• Agar (6/5): Good beginning but than... - After check in the service i receive declined. The room missing some things never got the items i requested such as blow dryer, spoons, floor was dusty. This room seems to be a room that hasnt been used in a while, on older side. Love that its sound proof. Outside was extremely loud as planes fly over
• Larissa (6/5): - Not very well cleaned and there is construciton going on starting from 7 am in the morning
• Sophie (2/5): Horrific - Really disappointing. The flat was dirty and dangerous due to a broken door and a/c hanging from it. I couldn’t access the balcony because the door was broken and was told to use a broom stick in order to secure it as it would lock. This meant I have to carry everything with me when I left the property as there was no security at all. A very disappointing stay, I wouldn’t ever choose this location again.
• christine (8/5): - If you are looking for clean, no frills, then this place will work for you. The information to get into the building and apt were accurate. The building is old therefore windows did not close all the way and would be an issue on a cold breezy night. This building is also in the flight path of planes taking off and landing at MIA well past 11 p.m. Neighborhood otherwise was quiet.
• Marcus (10/5): - The area was quiet and the condo was clean.
• Chi Chan (8/5): - Price was good. Not a 5 Star and I stay to sleep/shower only.
• Verified traveler (2/5): The infested rental apartment. - Terrible experience bugs everywhere, even in the fridge.
• Helen (8/5): - The property is relatively close to wynwood and downtown. VERY spacious which I loved. Full kitchen, living room, dining area, and separate bedroom space. For the price point, I would definitely stay again.
• Mauricio (8/5): - Great location for the plans we had for our trip. 10 minute raids to Brickell, Ocean Drive, Art District. Quiet neighborhood and close enough to the airport as well
• Keith (10/5): - This a great place just off the main travel routes. The room is clean, has comfortable beds and it is very quiet with the appliances. It is conveniently within walking distance for a good place for dinner. Service and communication was great. would definitely highly recommend and will be returning!.
• Verified traveler (10/5): - I loved the location of the property. Whether you want to explore the bay or go to the beach, transportation to any location is very easy. This place is surround by plenty of things to do, places to eat and drink, or just sit around and enjoy the scenery.
• Verified traveler (10/5): - It was wonderful! Having a kitchen was great and the AC kept us super cool when it was 90 degrees! The room is what you paid for and is a perfect vacation spot if you’re looking for a weekend getaway with friends! thank you for a great stay!
• Verified traveler (10/5): - Great place and the host very hospitable. The location is great with various stores and restaurants within walking distance. Nice neighborhood and very quiet. I highly recommend it!
• Adam (2/5): Terrible stay away scammers - They took my money and told me I had to switch around my 3 numbers on the back because the system couldn’t take cards ending in 0
• Heather t. (8/5): New years vacation - Its a very nice property in a great neighnoorhood close to everything could have been cleaned better bathroom had the house smelling an only had 3pots to cook in but I really enjoyed my trip
• Roman (6/5): - Location was good, internet took forever to make it work, the pictures of the unit shown on the internet are the pictures of the place but are not what they seem in reality. The kitchen was below average condition, and the shower was leaking, it's an older building. The company who runs the business, RocketStay is not too helpful, but the maintenance personnel of the building was very nice and helpful. Overall it was alright.
• Verified traveler (4/5): - Great hosts, they have great and fast communication only thing that sucks is it’s email only. Also very loud neighbors, walls are paper thin you can hear EVERYTHING at all times of night .

Photos