Heritage Hotel
Location: 18 West 25th Street, New York, New York, 10010, New York, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience the vibrant heart of New York City at Heritage Hotel, where comfort meets convenience just steps from iconic landmarks.
Exceptional Amenities
Unwind with our state-of-the-art 24-hour fitness center, ensuring you stay active during your visit. Enjoy complimentary high-speed wireless internet that keeps you connected throughout the hotel.
Comfortable Accommodations
Choose from our 111 well-appointed guestrooms featuring satellite programming for your entertainment and cozy bath amenities for a refreshing retreat. Each room includes thoughtful conveniences like safes and desks to enhance your stay.
Prime Location
Nestled in the bustling area near Madison Square Park, you’re just moments away from must-see attractions including the Flatiron Building and the Empire State Building.
Book now at Heritage Hotel and make your New York City experience unforgettable!
Important Information
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 03:00 PM - 06:30 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Television in common areas
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Free wired internet
- 24-hour business center
- Computer station
- Offsite parking discounted rates available
- 24-hour fitness facilities
- Housekeeping on request
- Casino nearby
- Health or beauty spa nearby
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Standard Room, 2 Full Beds, Non Smoking
2 Double Beds
215 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
200 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Standard Room, 2 Full Beds, Sofa, Non Smoking
2 Double Beds
250 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Standard Room, 3 Twin Beds, Non Smoking
3 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Standard Room, 2 Twin Beds, Non Smoking
2 Twin Beds
200 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Petite Room, 2 Double Beds, Non Smoking
2 Double Beds
200 sq feet
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
Family Suite
1 King Bed and 2 Double Beds
344 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
-
1 King Bed, Empire State Building View
1 King Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 37-inch TV with premium channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
Guest Reviews
- W8139WLhectorr (10/5): New York, New York... - Great Hotel, centrally located and close to Subway Stations. Good, inexpensive breakfast facilities closeby; if you walk towards 23rd Street there is a deli with an extensive variety of sandwiches and breakfast items. The Hotel is easy to identify as it has a big H in a lighted sign. So when you come back, tired of walking and the whole day out, it is like a "north star" guiding you to the entrance. Highly recommended, very reasonable pricing.
- angelocL6071NY (10/5): Staff were very friendly and accomodating. - Location--in Flat Irom neighborhood is ideal Atmosphere--is pleasant Room--typically small like most hotels in NYC but very functional Value-great price for location Cleanliness--very clean
- mikevinsd (10/5): My Go-To Hotel in NYC – Friendly Staff, Great Location - I had a great stay at the Heritage Hotel in the Gramercy/Flatiron neighborhood of New York City. The location is excellent and within walking distance of great restaurants, shops, and multiple subway stations, which makes getting around the city very easy. One of the things that stood out most during my stay was the staff. I had the chance to chat with several team members (Zee, Sasha, Karen, and Lorraine) and they were all incredibly friendly, welcoming, and helpful. It made the hotel feel much more personal than a typical NYC stay. My room was actually larger than many other New York City hotel rooms I’ve stayed in. The room was clean, the bed was comfortable, and everything was well maintained. It was pretty cold while I visited and the heater worked perfectly! I also appreciated the security measures the hotel has in place. They already have some reassuring systems, and during my stay they were in the process of adding room key card readers to both elevators, meaning only guests with a room key will be able to access the floors. That’s a great added layer of security. My daughter lives nearby, so finding this hotel was a big win for me. It’s reasonably priced, well located, and staffed with quality people. I’m glad I discovered this gem and it’s now my go-to hotel whenever I visit New York City.
- Leif55 (6/5): Give me a duvet! - There were many positive aspects, but also a few things that weren’t so great. Starting with the good: The location is excellent, with walking distance to plenty of places, several subway stations on different lines nearby, and friendly service. The room and bathroom were a decent size, and the internet worked well. The hotel also has a gym. Even though everything is a bit worn, the price still felt reasonable compared to many other places in Manhattan. What didn’t work were the beds. I’m from Norway, and we use duvets. The ridiculous setup with two sheets and a blanket in between — which I still don’t understand — is standard in many hotels, but it simply doesn’t work. The sheets slide off, and you’re left with just the blanket. And the blanket was so thin that you had to keep the heat pump running to avoid freezing. But it was so noisy that I couldn’t sleep. The only solution was to stop the heat pump and to put on several layers of clothing before going to bed. A proper winter duvet should really be the minimum in an old New York hotel in the middle of winter.
- lindajog81 (4/5): Don’t waste your money here - Location ok. Room tiny! Bathroom tiny! Near other rooms- very close, could hear others doors. No coffee. Just hot water for tea. Definitely not worth the price!!
- Orly (8/5): - Sufficient rooms. Everything is just in place. Basic Simple and clean hotel. The staff was very kind and friendly. Location is great!
- J (8/5): - Good view outside
- Barbara (8/5): - My room was very small, however my daughter's was a decent size. I may have had a larger room if I had not requested a stall shower. This may have been the only available room that filled that requirement.
- Derrick (6/5): - I/we visit NYC 3-4 times a year. I book our stays at a different hotel each time, we like try different areas. This stay was disappointing. I booked this hotel because of an available room with 3 twins. Me & my son had a guys weekend in NYC for his birthday. One of his AF buddies met us there. The location of the hotel is excellent. The hotel & room were clean. The staff we made contact with were very friendly & courteous. The bed was relatively comfortable. The a/c cooled the room well. The shower was hot with good water pressure. The problem with this stay for me was value. For what I paid for this hotel room, I could have stayed at a number of better places. The size of the room was small, but the size of the bathroom was rediculous. Literally... there was just enough room to stand in front of the sink with my back against the door. The toilet was like setting in a seat on a Spirit flight, and there was just enough room to step out of the shower. If the room had been 1/2 what I paid, it would be understandable. I/we've stayed at much nicer, and much larger room'd hotels. I would never consider this hotel again. I'm doing a solo trip to NYC 10/24, I definitely will not stay here.
- John (8/5): Does the job - This hotel was perfectly adequate for what I needed. The air con worked. The bed was comfortable. There was a working shower. Is it luxurious - no. Is it functional and well positioned - yes.
- Drake (10/5): - Friendly staff
- Bethany (10/5): - My daughter and I stayed here 3 nights and it was perfect. We felt safe in the neighborhood and there was a plethora of dining and shopping options nearby! Walking distance to local attractions (depending on how far you want to walk!) Staff was helpful when we had questions on navigating the city. Cute park nearby to enjoy your breakfast at in the mornings. Highly recommend!
- Girdhar Gopal (10/5): - Every thing was fine.
- Linda (8/5): - Easy to walk to attractions or close to subway. Clean room. Very thin walls - was awakened by next room’s alarm all the time.
- Taylor (10/5): - was very clean, air conditioner was working great!
- Timothy (8/5): - Good
- Karla (10/5): - Clean room nice beds and great showers, quiet and great location.
- Daniel (10/5): Wonderful Stay in NYC - Absolute great stay. We just needed a home base while we explored the city and this was nailed it. Staff was awesome, room was clean and comfortable and location was great. Just so you know, New York is loud at all times so if you are a light sleeper, bring earplugs. My only slight complaint is I wish the window exteriors were a little cleaner. Would definitely stay there again
- Jacob (10/5): - The hotel was great. Exactly as described. The rooms are small but well appointed and very clean. Everyone we encountered working there was very helpful and incredibly friendly. Can't beat the location either
- Kendra (8/5): - The property was close to a lot of places and we were able to walk. There were only two negative things to say, no wash cloths and the elevator was slow, other than that it was a really great place to stay and a great location. I would stay here again and recommend this place to others.
- John (10/5): - Great and helpful staff
- Hannah (8/5): - Excellent staff, friendly and helpful. Great location
- James (10/5): - Affordable, nice room. All I needed and convenient.
- Peg (6/5): - Staff was helpful
- Patricia (10/5): - Excellent Service
- Solaleh (8/5): - It was good!
- Michelle (8/5): - It was a decent hotel for a couple days
- Leon (10/5): Recommend - Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
- Verona (4/5): - Staff was very attentive, courteous and helpful
- Ethan (8/5): - Clean, big AC unit
- Tasheem L (6/5): - Enjoy my stay
- Mark (10/5): - I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
- Rebeckah (10/5): - The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
- BO (2/5): - 都是宠物的味道 很恶心
- Nancy (8/5): - The staff was wonderful! Absolutely helpful and friendly. Allowed us to store luggage. Made change for soda machines. Gave recommendations. The hotel itself is in a great location! Quiet street, around the corner from a wonderful area. Overall a great stay.
- Michael (8/5): Good central NY stay - Excellent location. Rooms on the small side but fine for our needs. Had an inner room so not much light through the window. Front desk staff very friendly and helpful. Noisy on the corridors with other guests ( floors are vinyl so carry noise) Close to subway and many places to eat nearby. Would stay again if visiting NY
- Christine (8/5): - Very nice staf very good place
- Paula (10/5): - Best staff we’ve encountered in years! Friendly and helpful always. Our room was good by NYC standards, enough space to move around, not a lot of space for unpacking. Large bathroom, no provided hair conditioner, fyi. It was a weekend and we were able to get free street parking directly across from hotel! Great location, walkable to Broadway, Union Square, Penn Station, lots of good food and bars nearby. Would definitely stay again.
- Joseph (10/5): - Very nice hotel for NYC. Helpful staff and nice flow around desk. Room has space and view much as expected. Easy to walk around and very comfortable.
- Farshad (2/5): - Avoid at any costs. Extra dirty bed sheets and room and very noisy bed frames. AC was too old and wasn’t able to cool down the temperature, so we were not able to sleep the entire night. Stay away!
- Lea (8/5): Great for the friend weekend! - Id stay here again in a heartbeat. The service was great! The room was fine, bed was cozy enough (though sunk in the middle of the mattress, glad I was sleeping alone). The location is UNBEATABLE! So much to do and eat near by.
- Baraka (2/5): - This has been the worst stay i have ever been. The hotel did not have face towels only bath towels and hand towels. In order to receive a new set of towels for the room I had to take the dirty towels to the front desk. Very unsanitary. The bathroom window was not frosted it was clear and the building next door could see in the bathroom. There was a bug in the bed. This was the a horrible experience
- Haley (10/5): - Our stay was great! The staff was very friendly and welcomed us each time we walked in the front. The area around is very walkable and we felt very safe, even when walking at night. You do have to request room service, but they were very responsive when we called or talked to the front desk.
- Sharon (6/5): - Good location poor condition
- Kenadi (8/5): - Good hotel! Very fairly priced and well maintained! Also in a great area near many subways and stores. Definitely would recommend!
- David (10/5): - Nice Hotel that is in a great location. Staff are pleasant and efficient. Room is as advertised.
- Elizabeth (8/5): - Heritage Hotel is very conveniently located in a walkable, safe area with lots of dining, drinking, transport, and park options. While I respect a place’s check-in/out times this place made everyone in the lobby wait til 3 before they’d even deal with you at the desk so come 3 there was a big rush and wait (and I was warned checkout was the same way). Could they have checked if some people’s rooms were ready? Room was nice and comfy with a pleasant view. AC worked well (vital on the almost 90-degree day) but was old and noisy. Walls are also quite thin so you hear a lot of hallway and neighbor noise. Overall, a fine choice for a few days in the city. Would stay here again.
- Samantha (10/5): - Great location in midtown. Really close to flatiron and short distance from Empire state building. Staff lovely. Room basic but well maintained. Good air con. Coffee in room and downstairs in lobby too. Liked this hotel
- Craig (10/5): - Very good !
- Nadessha (6/5): - The property is in urgent need of renovation. There was an unpleasant smell and people were smoking in the hotel.
- Meredith (10/5): Quick NYC trip - Great service, comfy room. Easy location for activities.
- SOHAIL (10/5): - Stay was comfortable and the location was excellent!
- Hong (2/5): - Rude, unreasonable asking
- Megan (8/5): - The room smelt weird and the bathroom needs a deep cleaning. Other than that, the hotel was in a very good location.
- Allison (8/5): - Perfect location. Close to tons of restaurants, shopping and the subway. Older property but bed was comfortable, felt safe, and staff was very helpful. There was an odor in my bathroom when I got to my room which they serviced promptly.
- Boschie (8/5): Great stay - Due to the South African Rand/USD exchange rate, we were on a tight budget when booking this hotel—so we hoped for the best and were pleasantly surprised. The staff were friendly and helpful, willing to assist with any request. We had a spacious room on the 10th floor with a view of the Empire State Building. Unfortunately, the window was quite dirty, which did obscure the view somewhat. The bathroom was small but clean, with basic amenities provided. Cupboard and hanging space is limited, but the room includes a small fridge and coffee-making facilities. The beds were very comfortable, and we had great sleep quality throughout our stay. Rooms are serviced on request, and fresh towels are either provided or can be exchanged at reception. There's an ice machine, vending machines, and a microwave for food warming available on the reception level. Luggage storage is available for early check-in. The lifts are small and slow, but fully operational. The hotel is centrally located, close to subway stations, pubs, pizza shops, supermarkets, takeaways, and many city attractions. Madison Square Park is just a 2-minute walk away—perfect for people-watching or grabbing a bite under the trees. Two minutes in the opposite direction is Fairway Market, offering fresh produce, cooked meals, baked goods, groceries, and deli items. There’s also an Irish pub and pizza place across the road. We spent four wonderful nights here and would definitely recommend this hotel for a great-value short stay in New York City.
- Spero (10/5): - You can tell that this is a mom and Pop run hotel. They've taken the time to look out for people and treat them like human beings. Can't beat the location for the price. Highly recommended.
- Fernandi (8/5): Decent and comfy, even for a week's stay! - Good location, quiet, but a block from midnight pizza, grocery store, and a couple blocks from subway! Elevators are older - so sometimes take a while.
- Francois (2/5): MOST EXPENSIVE NIGHT FOR CHEAP SPOT - I was discouraged when i first entered the establishement with the family, If it wasn't a NON refundable reservation I would've cancelled on the spot. Room not ready and no parking available untill 18h00, and in the mean time while i was unpacking the van and storing the luggage in the hotel I caught a God Damn Parking ticket. When we finally got the room, it was humid and hot, a/c couldn't chill the room, had to go for dinner. When got back noticed that there were only towels for 2. we were 4. was told that they'd have to charge an extra for towels and face cloths. No Breakfast in the morning. Staff was great but dispite that wasn't worth 455$ CAD for a night. NEVER AGAIN AND NE REFERAL BELEIVE ME
- Elaine (10/5): - Great location, super shower, and very clean
- Shabbir (10/5): Beyond Expectations - Very nice
- jaffel (6/5): - Good location, Staying here once again
- Elaine (10/5): - Will absolutely stay here again. An older property that has been updated and kept wonderfully clean and comfortable.
- Jeffery (8/5): - *
- Rebecca (8/5): Okay - No face towels and park8ng is off site and EXPENSIVE!
- Maximiliano (10/5): - Excellent stay!
- Eugene (8/5): - Good hotel, in a good area, my room was too small. Could barely walk around the bed. If I stay again ... I need something bigger than the King room. The room doors are also very noisy ... a lot of clanking metal.
- Delores (8/5): - 3 twin beds was great. Bathroom was very small. However on our last night our smoke detector started beeping at 3:02am and continued till we called the front desk at 3:30am and within 5 minutes someone was there who took the smoke alarm off the ceiling and out of our room.
- andre (4/5): - I traveled domestic and international, and this is the first hotel that did not come with face cloths!! Even the jankiest motels have face cloths, so for them to be in NYC downtown Manhattan, with a view of the Empire State Building, have no face cloths and did not offer any. Furthermore, bathroom had hair in tub and didn't even have body wash to was up with. Unbelievable!
- Barbara (6/5): - The night staff was great and accommodating. The power outlets didnt really work.
- Tameco (8/5): - They don't have wash cloths. I typically bring a bath washing something, but forgot. I went down to front desk to ask for wash cloths, they said they only have hand towels (other than bath towels). Other than that, Property was great. Staff was nice.
- Denise (8/5): Great location in the Flat Iron District - Very comfortable two double bedroom with adequate space for three people and enough hangers. No storage in the handicap accessible bathroom. Coffee maker wasn’t located near electric outlet. Beds were comfortable and air-conditioning worked great.
- susanrC8428IP (10/5): GREAT LOCATION, KIND STAFF, CLEAN AND COMFY! - The location is perfect--right between Penn Station and the theatre district. It's quiet and very clean. I appreciate the fact that they don't have carpets--it's easier to get the floor super clean plus there's no annoying vacuum cleaner noises when you're trying to sleep in or nap in the afternoon. The beds are very comfortable (again, not necessarily the norm!), and the staff is quite cordial. There's a couple of grocery stores and also a drugstore nearby, plus plenty of places to get food (caveat: the bakery next door is SUPER expensive! My only regret was going there for a meal! I mean--even compared to regular NYC expensive, it was expensive!). It's much easier to walk a tiny bit further and find something more reasonable! I would definitely recommend this hotel and will return in the future (this is my second time)!
- BogMummyTakeTheWheel (10/5): Clean comfortable quiet rooms - The rooms are clean and comfortable. The exterior is old fashioned & cool, the rooms are updated. Didn’t hear a peep from other rooms and everything in the room functioned well (ac/tv/minifidge/bathroom). I have read a few reviews complaining about the size of the rooms but I don’t know what they are expecting in Manhattan. We chose this room/hotel for a trip to see a concert at Madison Square Garden (just a couple blocks away) with my sons and a friend and it had a pullout sofa if someone didn’t feel comfortable sharing a bed. We didn’t feel crowded and the son who chose the pullout sofa reported that was comfortable as well.
- Jennifer (8/5): - Great location and lovely staff.
- Carla (10/5): - It was different but the staff was amazing! Very unique hotel!
- Francisco (10/5): - Awesome location for major NYC sites walking distance! Coffee shop next door is awesome if WFH is needed and subway system is practically nearby while far enough for solace.
- Heidi (8/5): Excellent stay, excellent value - Wonderful location, super warm and efficient staff. Surprisingly quiet for the neighborhood, the age of the building, and the price point. Cozy, but no complaints. An excellent stay for an excellent value.
- Kayla (10/5): - The property was very nice in a great area. Very close to the subway entrance to almost all of the top must see places. Read me!!! If you need a washcloth/face cloth.. the small square rags BRING YOUR OWN!!! They do not have these and you will have to bathe with the hand towel; the medium size towel!!!
- Kristian (6/5): - Had a great stay, the hotel was clean and staff was very nice. However, the walls are paper thin. I could hear the people in the room next to me and across from me all night. Housekeep very loud, early in the morning, slamming doors and loud communication via Walkie Talkies.
- Rafael (10/5): - Tranquilidad
- david (6/5): Appréciable - Lacceuil etait tres sympatique .la chambre est un peu sombre et ancienne. Jai trouve des cheveux dans la douche. Le service de garde de valise est tres pratique .lemplacement est tres bien. Par contre tres mauvaise insonorisation des chambres..heureusement les voisins etaient calmes
- Courtney (10/5): - The outside of the hotel doesn't look like much and you can definitely tell it's an old hotel. But once inside the staff was incredibly nice. The room was small but perfect for me and for the price I was pleasantly surprised. It was clean, the AC worked very well which was helpful since I was there during a heatwave. It was convenient and I would definitely stay here again.
- JENNY (10/5): - Very quick and easy check in. Staff was courteous and friendly. Room was exactly as described. Good location.
- John (10/5): - The Heritage Hotel is a small and friendly hotel located a walking distance from restaurants and stores. The staff was very helpful and we were treated with a smile.
- Melissa (10/5): - The staff were very welcoming at check in as well as every time we returned to the hotel. The rooms were a good size for our family of 6.
- Sharon (10/5): Stay here - We THOROUGHLY enjoyed our 4 day stay!! Staff was AWESOME.....Breakroom a plus, convenient to EVERYTHING..... We will be back!!!
- Neal (8/5): - Good hotel, great location. It was clean and service was also good. ** A note to other guests: this is an older hotel and the elevator and doors are 'of the period' of the building, making it very unique. However, it also means the doors on most floors are close together. Please be considerate of slamming room doors late at night! Please consider that there are other guests on the floor, and be empathetic! Guests in neighboring rooms, despite being after 10:30pm and 11:00pm, did not care about their door repeatedly slamming shut - on one occasion they wanted to make sure it was shutting, so they opened and slammed it shut 3 consecutive times within mere seconds - a GREAT way to invite conflict or altercation! Just saying. A small dose of 'situational awareness' goes a long way!
- Tammie (8/5): Emergency Stay - We came in around 3 am after searching for hours to find a place to stay after a rental car issue left us stranded. They were very nice and accommodating. This is an older hotel with good bones. The rooms have been updated but not completely renovated. It was very clean and had body wash and shampoo, which we were grateful for in our time of need. The rooms are smaller than most larger hotels now days but it is very doable for 2 people. I would not hesitate to book with them if I ever decide to go back to NYC. The bed was a 9 out of 10 and the pillows were great! The sheets were clean and smelt good. They have an elevator but it does have some tight spaces. I would recommend to a friend or family member.
- Alisha (10/5): Wonderful stay - This hotel was in the perfect location for us with easy access to good food, transportation, fun things to do, and a park. It was clean and the people were so nice and helpful. We loved the very inexpensive baggage storage option for after we checked out but before we were ready to leave the city. It was also quiet.
- Chiera (4/5): - The place is very over price . Room very small , we could not even open the window to get some fresh air . Need a very good refresh . Overall I think for the price we paid per night definitely could stay in a better place and with breakfast .🙁
- Jennifer (10/5): Clean, Nice, and Affordable - It gave me exactly what I needed - a room with two beds for my daughter and I to stay in that was clean and nice so we could explore the city for a very affordable price. We will be staying there every time we visit from now on!
- Catherine (10/5): - The people at the Heritage Hotel were so kind. We had a wonderful experience staying there. For instance, we came in late at midnight and it had been the hottest day of the year in late June. The front desk worker was so kind to find extra ice for us. The room was clean and the location was so convenient.
- Danny (8/5): - Overall, it was a good stay. Our A/C unit kept getting warmer and made our room very humid and uncomfortable. Our second to last day, we requested it to be looked at. When we returned that evening, the window unit had been replaced with a new one! It was great. We wish we would have requested service earlier, but they should have made sure it was working properly before we checked in. The hallways are very narrow, and you could hear doors closing hard late at night and early in the mornings. We liked the location as well, with a fun “vintage” Chelsea flea market on the weekend across the street, and a CVS and supermarket at the corner, a great cheap pizza joint across from these, and entry to the Subway a few blocks away.
- Kade (10/5): - Fantastic place to stay! Very well located to be able to hop to whatever sub station you need to get anywhere! Stayed 9 days and not a single problem! Even knew where the good laundry mats where!
- Paul (8/5): - Hotel is very good. No complaints.
- Grace (8/5): - Good price for proximity to Broadway shows. Not the highest quality hotel but it works well for budget travelers.
- Vianna (10/5): - It’s a nice and simple hotel. The building is old. The location is great. It’s very good for the price and for a quick stay.
- Dwayne (10/5): - It was a good stay, I’ll come back
- Erin (6/5): - This hotel is just ok. I was surprised at how small everything was - hallways felt like you were in an old apt bldg and the room was very small. The bed was ok but on a moveable metal frame that was squeaky and it was fairly noisy in the hallways in the morning. Location is good and service was ok.
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