Castle Hotel, Autograph Collection
Location: 8602 Universal Boulevard, Orlando, Florida, 32819, Orlando, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities Experience relaxation at its finest with our outdoor pool, spa tub, and 24-hour fitness center. Indulge in a delicious meal at The Guild restaurant or enjoy the convenience of room service.
Business and Event Spaces With a 24-hour business center, express check-in/out, and over 9,000 square feet of event space, we're perfect for business travelers and event planners alike.
Ideal Location Nestled near top attractions like Pirate's Cove Adventure Golf and SEA LIFE Orlando Aquarium, our hotel is the perfect base for your Orlando adventures. Book your stay at Castle Hotel, Autograph Collection now for an unforgettable experience.
Important Information
- Pool access available from 9:00 AM to 10:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 04:00 PM - 02:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Express check-out
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- ATM/banking
- Conference space
- Golfing nearby
- Internet access in public areas - surcharge
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Pool umbrellas
- Grocery/convenience store
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Self parking (surcharge)
- Computer station
- Pool sun loungers
- 24-hour fitness facilities
- Electric car charging station
- Housekeeping on request
- Ballroom
- Banquet hall
- LED light bulbs
- Recycling
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Rooftop garden
- Double-glazing on all windows
- At least 80% of all lighting comes from LEDs
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Water-efficient showers only
Rooms Available
-
Room, 1 King Bed, Tower
1 King Bed
340 sq feet
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)
2 Queen Beds
301 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds, Tower
2 Queen Beds
340 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds (Mobility Accessible, Tub)
2 Queen Beds
301 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar in shower
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
2 Queen Beds
301 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar in shower
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Executive Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
420 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 1 King Bed
1 King Bed
301 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds
2 Queen Beds
301 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Brent (6/5): - This property definitely stands out with its unique castle-inspired design — it’s a fun touch that gives it some character. Overall, the hotel isn’t bad, but it leaves quite a bit to be desired. For the price, I expected a little more: only one elevator was working during my stay, and the room wasn’t as clean as it should have been. The beds had stains and were uncomfortable, which was disappointing. On the positive side, the shower was really nice. I’d give this place a solid C overall.
- Collin (10/5): - Everything was well stocked, and the staff is amazing. This is my second time here and I will be back.
- Molly (8/5): - Great location and easily accessible to lots of restaurants and bars. Daily parking rate seemed a bit excessive.
- India-Marie (8/5): - Room service lacked attention to detail which was shocking. Also, housekeeping staff member was rude. I asked for a late check out, i stood atcthe front desk as the agent got on the radio to advise housekeeping of my request and 10 minutes later, they were at me door knocking. Despite my telling them i have a late check, he would not leave the door. It was uncomfortable and embarrasing.
- Christian (10/5): - 10/10 parking was the only thing we didn’t enjoy it was overpriced
- Ashley (10/5): - This was a nice hotel, convenient location if you are going to the parks. Rooms were clean and they lean into the theme. Staff was helpful.
- James (10/5): - Family friendly | Pleasant | Great Location | Friendly Staff
- Joran (10/5): - Amazing stay at an incredible value!!
- Laura (10/5): - Convenient area
- Zakia (8/5): - I really like this hotel. I have booked here twice. The location is great for nearby restaurants and attractions on the strip. My only issue was with the checkout. Checkout is at 11 and housekeeping knocked on my door twice before 10. Then around 10:30/10:45 they sent a different guy up to knock again.
- Amrit (8/5): - Beautiful and comfortable hotel. I had a really wonderful time. The bartenders David and Luis were fantastic! They made the vacation! Love the castle theme and the little nook in the tower room. Unfortunately, the hot tub stopped working the second night and wasn't fixed by the time we left. Requested a late check out, was told it eas added to my account, but it wasn't. The guy who knocked on my room dooflr was very rude, almost hostile. He needs to go! The pool attendant that was telling everyone to leave at 10:00pm was aggressive and rude. He needs to go, too. Other than those 2 jerks, the stay was great!
- Iris (10/5): - Had an amazing time there, love the castle look, love the room interior, love the pool. Everything was so cute! Staff is super friendly, they put me in a wrong room at first but was able to fix it for me fast. Very close to Universal and Disney. I would definitely come back next time!
- John (10/5): - Staff was amazing and so kind- we got in super late for our first night and the front desk staff were swift and efficient getting us to our room. Insanely comfy bed, spacious room! Breakfast was delicious and we were only a quick (and cheap!) uber to universal. Hung out at the pool and pool bar the next day and were able to get a late check out! Such a wonderful place with great staff- I can’t wait to come back!
- Chris (8/5): - Great pool
- YVROSE (8/5): - Overall, I had a great at the hotel which is not my first visiting this hotel. Actually it is my go to when visiting Orlando, but parking fees are ridiculous $35 a night was too much.
- Christine (8/5): - I have always wanted to stay at Castle Hotel! Very clean place with ample parking, and mere minutes from International Drive/restaurants. Friendly staff/courteous services!
- Paul (10/5): - From Check In to check out the staff was polite, friendly and welcoming. This is a well-run, clean upscale Hotel that welcomes you with nice decor and convenient amenities. The pool area is both private and inviting with outside bar area. The Food is 5 Star from a nice Club sandwich to a wonderfully cooked steak. I highly recommend Castle Hotel as you will not be disappointed!
- Tanyell (10/5): - Great customer service!
- Jon Benjamin (10/5): - Was in the area for business decided to check out this new hotel
- Areli (10/5): - The Castle Hotel on Universal Blvd was the perfect location, with plenty of restaurants, lounges, and shopping within walking distance. We felt very safe walking in the area, even at night. The staff were welcoming, friendly, and always helpful. The hotel itself was spotless and beautifully maintained, creating a comfortable and inviting atmosphere. We would absolutely stay here again and will be recommending it to our family and friends.
- Leyshlah (8/5): - Overall great stay
- Deborah (10/5): - I loved being greeted in the lobby with a Mimosa! Besides that, the staff have been welcoming, the room is so comfortable, the pool is amazing, and the gotel is within walking distance of nice restaurants.
- Mai (10/5): - Very unique and stylish in every details and sitting at roof top while the moon was there and the view of ID was gorgeous.. I love it
- Lewis (10/5): - Beautiful and clean
- Emily (10/5): - We arrived 10 AM and the front desk host was very courteous, held our luggage until able to check in and gave us a call about an hour later when our room was ready. We were able to get a very early check in for no extra charge. The beds were so comfortable, and hotel was walking distance to many activities and great dining options.
- Todd (10/5): - Great personal
- julia (6/5): - A clean and pretty hotel with lots of amenities but they charge $35 per night for parking that was not advertised on Expedia when I booked the reservation. I left after 2 days and moved over to Avanti. I would have done that from the start of my trip if I would have known.
- Holly (10/5): - Best location for if you are flying into MCO or just in town for business. Easy to all major roads and theme parks. Nice decor, and staff extremely friendly.
- Todd (10/5): - Staff is awesome
- Bette Ann (10/5): - Loved everything about it!!!
- Kima (6/5): - I didn't like that you have to pay for parking. Your guest already pay to stay, it's not fair that they have to pay to park on the property and also pay for breakfast that should complimentary.
- mark (10/5): - Staff was great.
- Shayra (8/5): Bed and water hardness need work. - Very nice boutique style hotel with terrace to view Disney fireworks. They give you complimentary water at checkout and have an onsite restaurant with plenty of parking. The staff is amazing! Super clean. Loads of activities and restaurants in walking distance. Room decor is elegant and modern but the foundation shows it's a very old property, the hinges are crazy rusted like literally red and the doors and walls look thick with several layers of paint. I will likely never rebook however because of two reasons the mattress is like a $70 mattress very very thin and springy, as if it just popped out of a couch. The cheapest mattress I've ever slept in at a hotel. Then the hard water, I've never noticed water hardness before but this is another level I had to literally pour one of my water bottles thru my hair just so it could feel semi normal after washing it. If the mattress and water weren't an issue it would be an Orlando favorite.
- Jessica (10/5): - Beautiful room and hotel. Service was five stars!
- Jeili (10/5): - We love it
- cleusa bonifacio (6/5): - We paid for a room with two queen beds for 3 adults and when we arrived they gave us a room with one bed. That's very annoying. Parking is very expensive.
- Yans (10/5): - .
- Alfredo (10/5): - Overall great stay!
- Reyna (8/5): - The hotel is clean, the beds are good and the staff is very attentive. I didn't like the breakfast buffet, the choices available. But it was decent for the price.
- Aaroosh (6/5): - Property was awesome but the staff was okish. The flush needed repair, the toiletries needed replacement, they won't do anything till you ask them to. Room was beautiful though.
- Wanda (10/5): - It was overall excellent!!
- London (8/5): - We could hear what we believe was the ice machine under our room running at random times. House keeping was upon request, and towels/toilet paper were things we regularly had to ask for. Over all it was a great stay and the hotel itself is beautiful!
- Verified traveler (6/5): Not such a fairytale - Not worth all the extra fees they tack on when you arrive. Highest “incidental deposit” I’ve ever paid at $100 per day, then $35 per day is deducted out of the deposit for parking. Room was clean but beds aren’t very comfortable. No draw-fan in bathroom. A/C was kicking (a positive for most, I’m sure, but not for those of us with low iron). Overall just not impressed.
- Michaela (6/5): - $35 for daily parking was a surprise and not worth the stay considering other hotels in area were better. Pool area small but nice landscaping. The carpets in rooms or hallways were disgustingly dirty. We booked w Breakfast but upon check out we found out that it included only adults and was not explained upon check in or Check out. Staff at breakfast provided good customer service and front desk was nice too but nobody did not disclose details of charges of the breakfast even when asked. $25 per adult for breakfast but the quality or selection was not worth. Overall you pay only for area - I would not stay again.
- Sermin (10/5): - The staff were friendly and they helped us with our questions and concerns. Pool area was clean and we enjoyed a lot. Location is very good and it’s walkable to so many different restaurants and attractions. We’re very satisfied with the service provided and we can’t wait to come back. Thank You!
- Herman (10/5): - Everything was fantastic. There was nothing I didn't like.
- Alfredo (10/5): - Easy check in process. Also property is very well kept up with. Walkable to a good variety of different restaurants, bars and shopping
- Dunia (8/5): - Is ok
- Asoka (2/5): - my room was dirty
- LOURDES (10/5): - No complaints
- Christal (4/5): - I want to say, I don't ever mind paying more, for good service/quality. This place, however, makes me feel like I got scammed! The Castle hotel is waaay over priced for the service you receive. I will literally NEVER stay here again, nor would I ever recommend anyone else does! 1st: they charge an additional $100 per night of your stay. ON TOP OF the room rental (i.e 3 nights, $300 extra!) but dont even offer free breakfast. No, that's and additional $25 per! 2nd: Down the street from UniversalStudios, but offer no shuttle transportation. 3rd: and most importantly, I was going to put our pizza up that we didn't finish, but found that it had to be shared with a roach first. Running around in our food. So disgusted because I dont know what else was crawled over before the discovery (Video/photo proof) Terrible experience. Springhill Suites near the Orlando airport is sooo much better! Hell, even the Ramada had them beat.
- Marivee (6/5): Eclectic hotel - Rooms were noisy and the bathrooms were not as clean. They do have three Tesla charging stations which is why we chose this hotel.
- Robert (6/5): - Requested room cleaning service early morning, when returned late afternoon had no service
- Jessica (8/5): - This hotel is beautiful! It kinda has a vintage luxury feel to it. We especially loved the pool and the bartender Louis was amazing! The only food we tried was the flatbread pizza and it was beyond delicious. Drinks were great! I will say that I was a little disappointed in the room itself. There was paint chipping in the bathtub, and I also had to jiggle the handle on the toilet every now and then to keep it functioning properly. Another thing I didn’t like was parking was an extra $35 a night and I wasn’t aware of that in the details. The rooms are a little cramped, hallways are loud when kids are present. Overall, I enjoyed my stay, and I would return again. Hopefully with a better room next time. And you gotta check out the rooftop view! It’s truly breathtaking!
- Victoria (10/5): - Nice hotel only issue i had was no parking ever.
- Katherine (8/5): - We loved the staff and property. There was loud music played somewhere til about 0400. I cant say that it was from the property but it kept at least 1 member of my party awake most of the night.
- Susana (10/5): - Stay was good for staying a night great location to many things near by.
- ALLISON H (10/5): - Staffs were very kind. Shuttle running from/to hotel to convention center was very helpful. Dining at the hotel was great; friendly staffs. Did not find any to complain about my stay. I had to shorten my stay at the hotel due to business reason, received not even a partial refund from Expedia - that is not related to the property.
- Juniet (10/5): - Very nice staff, clean hotel and near to everything.
- Candice (6/5): - It was alright. Room was fine, not amazing.
- Leticia (10/5): - Perfect location. Clean. Love the pool and walking distance to restaurants
- Myra (10/5): Birthday Getaway - Had an amazing time. The decor was beautiful. Spent a lot of time poolside. The bartenders were great. Also enjoyed live entertainment. The magic show was amazingly good.
- candice (6/5): - Bell staff absolutely amazing.
- Nana (6/5): - It’s an okay hotel
- Kristina (10/5): - Great hotel choice! Quick walk/drive to a lot of fun attractions close by! Super cute rooms. Everything was clean. Bed was comfortable.
- David (8/5): Castle Hotel - Castle Hotel was nice, pool area was pretty, our room was nice. While at the hotel we had lunch and food wasn't great. We also were told while we were there we could see firewrorks from Disney on the rooftop. You can't see them too far away. We did have a really nice experience at breakfast, servers were fabulous, Yosep i think her name was.
- Emily (10/5): - Receptionist offered me free tea while I wait for my room to be ready.That was sweet
- Kristina (2/5): - We stayed a week and loved it The staff goes above and beyond Very clean
- Chantel (10/5): Girls getaway - David at the front desk was amazing!!
- Paul (10/5): - Nice property
- Milica (10/5): - It was nice and convinient
- Ailyn (10/5): - Muy segura,céntrica,limpia y confortable,todo lo que necesitábamos
- Morlon (2/5): - 🚨 Beware Staying at the Castle Hotel! 🚨 I’ve stayed at this hotel multiple times in the past, but my recent experience was truly disappointing. The customer service has significantly declined, and the upkeep is simply deplorable. If you plan to stay here, please make sure to check the bed linens before unpacking. It’s unfortunate to see such a once-great hotel fall short of expectations. Stay safe out there! 🏨💔
- Hiram (10/5): - Still a great place to stay.
- MARLON (8/5): - It was ok
- joao (10/5): - Very clean
- Tiffany (8/5): - nice property...stay hear often
- Chad (6/5): - My room did not get a cleaning service as requested, and my room did not have body wash available in the shower. The bottle was empty. This was requested to be refilled but this did not happen.
- Bianca (10/5): I would stay here again. - The staff made my stay very enjoyable. I do not have a single complaint but many compliments to offer. I plan on coming back in a few months.
- Edismary (10/5): - Staff is very attentive. Hotel is absolutely beautiful. Spent my wedding night here and it was magical. I got the romance package and our room was beautifully decorated. The staff even left us a beautiful card and a bottle of wine with glasses.
- Sabrina (10/5): Absolutely loved it - We enjoyed this hotel tremendously. The staff went over the top with kindness, especially the breakfast staff. The buffet was excellent, and the pool was well kept and great temperature, the decor was well done. They had construction going on but were very accommodating. The fitness areas were clean but left a little to be desired - pretty typical of a hotel gym. Location is excellent for visiting universal studios. We are looking forward to staying here again!
- Debbie (4/5): - Poor customer service and dirty room
- DeJanae (8/5): - Great hotel. Beds were a bit too springy which really hurt by body. But that would be my only complaint. Loved my stay! Beautiful rooms! Very safe!
- Haseeb (10/5): - Good overall
- Haseeb (10/5): - My daughter loved how the hotel was shapped and decored like a castle. Staff was really nice and breakfast omelet was amazing
- Sara (10/5): - Nice clean rooms, within walking distance to dinning and attractions!
- Brooke (8/5): - Nice and quiet hotel. Was pleasantly surprised. Great location and easy parking but the self parking daily cost is a bit expensive ($35/day) as it’s just an open parking lot and not even secured like with a gate or garage.
- Ruben (10/5): - Great location. Really like the extras they offer. I will book again.
- Todd (10/5): - Everything was awesome..the staff was great
- Ruben (10/5): - Impressed with the thoughtfulness of this hotel. Loved the extras you can purchase for any occasion. Will make it a point to stay here. ⭐️⭐️⭐️⭐️⭐️
- Danielle (6/5): - The rooms kind of small but the bed had some bed bugs. Nice pool. Staff took forever to take my order and bring my food at the bar on property.
- Danielle (6/5): - The property was fine
- Alejandro (6/5): Lousy Stay - Not so good. The coffee was lousy surely not Starbucks. The breakfast was a rip off, the food was hospital grade or worse surely not worth a fraction of what they charge. $35 a day not quoted in the price for parking is a ripoff. Do not like places that try and nickel a dime you. Overall Spot X much better and price also.
- Jeremiah (10/5): - Best sleep
- Kareen (8/5): - This is our second time staying at the Castle. The first visit was definitely better than this last visit. And other than the barking dog that was left in the room all day by its owner inconsiderate owners while they went to do the all day Disney thing, or the fact that the pol was inoperable in 90 degree weather. The hotel is pretty decent. On site pay self parking ( which I'm not a fan of) it's an outdoor parking lot!! Im already paying to stay at the property, I also have to pay t park in the parking lot?? The employees were top notch, the rooms a clean and well presented. It's also a nice location to get to where you need to be.
- Nadia (4/5): Disappointed - If a room is available for early check in, you shouldn’t have to pay and additional $30 for it. If I was late to check in, would I get a prorated amount? Pool was closed and I was told I could use the one at LaQuinta. I would have paid less to book a room there for the night!
- Jason (8/5): - Upon arrival we were informed that the pool and hot tub area were unavailable.
- Fausto (10/5): - Everything was perfect unfortunately pool was closed for maintenance but will definitely come back
- Kenneth (10/5): - Perfect location for food in drinks. Staff and rooms were excellent.
- Linda (10/5): - Awesome environment and very helpful and friendly staff.
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