Grand Hyatt Hong Kong

Name: Grand Hyatt Hong Kong
Address: 1 Harbour Road, Hong Kong, hk

Location: 1 Harbour Road, Hong Kong, hk

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Amenities and Stunning Views

The Grand Hyatt Hong Kong offers a luxurious stay with a 50-metre heated outdoor pool, spa, and elegant rooms providing breathtaking views of Victoria Harbour.

Convenient Location and Accessibility

Situated near major attractions like Pacific Place Shopping Mall and Times Square, the hotel is a short walk from public transportation hubs, making it easy for guests to explore the city.

Culinary Delights and Entertainment Options

Indulge in Cantonese cuisine at One Harbour Road, savor Italian dishes at Grissini, or enjoy international and Japanese fare at the hotel's various restaurants. End the day with drinks and live entertainment at Tiffin and Champagne Bar.

Experience luxury, convenience, and culinary excellence at Grand Hyatt Hong Kong - book your stay now!

Important Information

Please note that construction work is currently taking place outside the property, and some rooms may be affected by the noise. In compliance with the Product Eco-responsibility (Amendment) Bill 2023, the Hotel will no longer provide complimentary plastic toiletries, shower caps, shaving kits, emery boards, and more, starting from 22 April 2024. For details, please visit the property official website to learn more. Please note that children below 18 years old are not permitted to stay in the Plateau room types. For guests reserving the Plateau Room, upon arrival at the property, kindly proceed directly to the 11/F reception for check in. Guests are required to show a photo identification and a credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Please note that maintenance work of the swimming pool will be carried out from February 19 to 27, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Currency exchange
Squash
Private check-in/check-out
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Heated pool
Evening entertainment
Outdoor furniture
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
Mobile app for room service
Happy hour
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Playground on site
Tennis lessons on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Garage
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Suite (Victoria)

1 King Bed
969-sq-foot room with harbor views

Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 55-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Access to in-room child care, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate bedroom
- Club level room
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Smart TV
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Desk chair
King Room

Overlooking the hotel's garden, this room features a spacious work area with custom lighting and a large wood table that can easily be adapted from an in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Deluxe King Room with Harbor View - Club Access

Offering 180-degree views of Victoria Harbor and Hong Kong city, this room features a spacious work area with custom lighting and a large wood table that can easily adapt from a in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
King Room with Harbor View - Club Access

Featuring spectacular views of the Victoria Harbor and Hong Kong skyline, this room has a spacious work area with custom lighting and a large table that serves as an in-room dining table and a work space. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Executive Suite

1 King Bed
700-sq-foot room with harbor views

Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 55-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Access to in-room child care, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Separate bedroom
- Club level room
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Smart TV
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Desk chair
Club Room, 2 Twin Beds (Harbour View)

2 Twin Beds
Overlooking the harbor

Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 55-inch Smart TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Bedsheets provided
- Highchair
- Smart TV
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Desk chair
King Room with Harbor View

Featuring spectacular views of the Victoria Harbor and Hong Kong skyline, this room has a spacious work area with custom lighting and a large table that serves as an in-room dining table and a work space.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Twin Room with Harbor View

Featuring spectacular views of the Victoria Harbor and Hong Kong skyline, this room has a spacious work area with custom lighting and a large table that serves as an in-room dining table and a work space.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
King Room with City View

Featuring the cosmopolitan city view, this room features a spacious work area with custom lighting and a large wood table that can easily adapt from a in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Grand Suite

Offering 180-degree views of Victoria Harbor and Hong Kong city, this suite features a spacious work area with custom lighting and a large wood table that can easily adapt from a in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Grand Executive Suite with Harbor View

Offering 180-degree views of Victoria Harbor and Hong Kong city, this suite features a spacious work area with custom lighting and a large wood table that can easily adapt from a in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served. Guests will also enjoy free movies during their entire stay.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
King Room - Club Access

Overlooking the hotel's garden and the hotel pool, this room features a spacious work area with custom lighting and a large wood table that can be easily adapted from a dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Twin Room - Club Access

Overlooking the hotel's garden and the hotel pool, this room features a spacious work area with custom lighting and a large wood table that can be easily adapted from a dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available. Room includes access to the Grand Club lounge where a continental buffet breakfast, all-day champagne, red and white wine, coffee, tea and snacks, evening cocktails and canapes are served.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
King Room with Harbor View Plateau

Escape to privacy and seclusion in a 38-square-yard room offering in-room treatments and access to fitness studios, garden and other recreation areas. The room features panoramic harbor views and tranquil decor. The bathroom includes an oversize granite tub, rain shower, robe, and slippers. Fresh fruit and complimentary wireless internet access are provided. For this room type, guests can enjoy a 20% discount on any Plateau Spa treatment during their stay. Children below 12 years old are not permitted to stay in this room.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Adapter
King Room with Terrace and Harbor View Plateau

Escape to privacy and seclusion in a 40-square-yard room plus an additional 5.5-square-yard terrace offering in-room treatments and access to fitness studios, garden and other recreation areas. The room features panoramic harbor views and a terrace complements the tranquil decor. The bathroom includes an oversize granite tub, rain shower, robe, and slippers. Fresh fruit, complimentary wired and wireless internet access are provided. For this room type, guests can enjoy a 20% discount on any Plateau Spa treatment during their stay. Children below 12 years old are not permitted to stay in this room.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Adapter
Ambassador Suite

The spacious suite features air conditioning, a mini-bar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Suite with Harbor View

The spacious suite provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter
Twin Room

Overlooking the hotel's garden, this room features a spacious work area with custom lighting and a large wood table that can easily adapt from a in-room dining table to a working space. A free coffee machine, tea-making facilities and bottled water are available.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Video
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Cots
- Adapter

Guest Reviews

Ekaterina (10/5): - all none
Oi Lam (9/5): -
Dawn (10/5): -
Janiche (8/5): -
marco (9/5): -
Nigel (9/5): -
Dominika (3/5): -
Mahdi (10/5): -
GUILLAUME (9/5): un très grand hôtel fidèle à sa réputation - la vue le petit déjeuner
Lu (8/5): -
TZE MING LAU (9/5): 海景佳 - 海景不錯
Siam (3/5): -
Ekaterina (10/5): -
nicola (9/5): - Great property and location.
Semei (9/5): -
YOUNG TAE (10/5): -
marie pierre (10/5): -
Be ling (10/5): -
ERIC (8/5): -
463msl (10/5): Great experience and helpful staff - Great location - next to the exhibition center. Classic hotel. UJJWOL was very helpful when I needed help with luggage. He was very patient and always kept a smile. Thank you for the great hospitality.
Rashmee (8/5): -
Roberto (10/5): -
Suzanne (10/5): -
dmooncl (10/5): Great service at the Grand Hyatt - Great experience at the Grand Hyatt Hong Kong. The service was the standout. They went went the extra step each time. Special thanks to Albert who helped with our bags.
gordonchipangt (10/5): Hotel Review - Location : excellent Staff : good services
Y2696TMnadiat (10/5): Spa was unreal must experience, restaurants have amazing food. This place is just an overall experience to escape life - I had such a wonderful experience at the spa at Grand Hyatt Hong Kong. I had an amazing lady named Mika take care of me. She’s absolutely gorgeous. Went above and beyond to ensure my needs were met. She took so much care of me and made me feel so relaxed and welcomed. I left leaving the spa feeling on top of the moon. I really appreciate your service Mika and I also appreciate all your other colleagues for making me experience at the Grand Hyatt so wonderful. I’ll definitely only ever be staying at Grand Hyatt whenever I visit Hong Kong, thankyou heaps :)
Anna (10/5): -
marie (10/5): Séjour d’une nuit très agréable - Chambre très confortable avec vue magnifique sur la baie, petit déjeuner parfait avec beaucoup de choix, salle de sport bien équipée, personnel très accueillant Les horaires de la piscine : fermeture le soir au coucher du soleil 18/19h, c’est un peu tôt.
Pham (9/5): -
Sightsee523779 (10/5): Best of All @ the Grand Hyatt Hong Kong - I had the privilege to stay on the 31st floor with a stunning harbor view with access to the exclusive Grand Club. The staff were beyond caring & considerate. I enjoyed being in their acquaintance, lovely local speaking staff like Mandy, Ponny, Joey were enthusiastic & super nice! Foreign staff such as Ardan from Switzerland, the perfect Gentlemen, Junior from Indonesia just light up the space with his genuine bright smile & exuberant energy. At the concierge as well, am grateful for everyone’s assistances. Thank you John, Gun & Adi from Indonesia & Regine, Derek, Max, Winnie & more. Thank YOU Mark! The list goes on. The Grand Hyatt Hong Kong is my most prefered home away from HOME. Eydie, with gratitude & appreciation :)
Lucy (10/5): Wonderful locations and beautiful views - The location, the views!
MIO (10/5): -
rowens791 (10/5): 그랜드 하얏트 홍콩에서의 완벽한 프로포즈. 최고의 선택! - 5월 초에 묵었고 룸 예약부터 이벤트 진행, 호텔을 나서는 순간까지 완벽했습니다. 홍콩 여행에서 오랜 여자친구에게 프로포즈를 결심했고 그 장소로 그랜드 하얏트 홍콩을 선택했습니다. 이벤트 준비는 메일 문의부터 시작했는데, Amy Roh님이 한국어로 처음부터 끝까지 전담으로 도와주셨습니다. 해외 호텔에 이런 이벤트를 조율한다는 게 쉽지 않을 것 같았는데, 한국어로 편하게 소통할 수 있어서 준비 과정이 전혀 어렵지 않았습니다. 꽃은 1층 꽃집에서 온라인으로 미리 주문해 룸에 세팅해주셨고, 호텔 측에서 프로포즈 이벤트를 위해 케이크와 샴페인까지 특별히 준비해주셨어요. 기대 이상으로 신경 써주셔서 정말 감동받았습니다. 룸은 추천해주신 하버뷰 룸으로 묵었고 전망 그리고 룸 컨디션 모두 최고였습니다. 귀국으로 며칠 더 묵지 못한게 너무 아쉽습니다. 체크인부터 체크아웃까지 Amy Roh님이 직접 전담해주신 덕분에 불편한 점 하나 없이 묵는 내내 편안했고, 여자친구도 너무 만족스러워했습니다. Amy Roh님과 그랜드 하얏트 홍콩 팀에 진심으로 감사드립니다. 특별한 이벤트를 계획하고 계신 분들께 강력히 추천드립니다. We stayed in early May, and everything was perfect — from the room reservation to the event itself, right up until the moment we checked out. I had decided to propose to my long-time girlfriend during our trip to Hong Kong, and chose Grand Hyatt Hong Kong as the venue for that special moment. The planning began with an email inquiry, and Amy Roh took care of everything from start to finish. Coordinating an event like this at an overseas hotel felt daunting at first, but Amy made the entire process smooth and stress-free with her warm and attentive communication. The flowers were pre-ordered online from the floral shop on the ground floor and arranged in the room, and the hotel went above and beyond by preparing a cake and champagne especially for the proposal. We were truly moved by the thoughtfulness and care that went into every detail. We stayed in the Harbour View room as recommended, and both the view and the room condition were absolutely stunning. We only wished we could have stayed longer — leaving was the hardest part. From check-in to check-out, Amy Roh personally took care of us every step of the way, making our entire stay comfortable and worry-free. My girlfriend was absolutely thrilled. A heartfelt thank you to Amy Roh and the entire team at Grand Hyatt Hong Kong. If you are planning something special, this is the place. Highly recommended.
Sherpa18533042476 (10/5): Hyatt - Good experience with good staff...all very alert...
601keikol (10/5): Spa F&B - Good It is very good experience in Hyatt all the
Hyun joo (10/5): -
Road30162731598 (10/5): Grand Hyatt - Front desk service too best and grand cafe service too best
louisac941 (10/5): The Grand Club - The Grand Club service and quality is unbeatable. Due to its location, and architecture you get a panaramic view of the waterway and islands beyond. I had the best care by the Club staff, Mandy, Ponny, Maggie, Rosie and Aydan, to name a few. They thought about everything to make my visit to the Club like coming home. It’s the best Club lounge I’ve ever experienced!
Geoff (8/5): -
Ben (8/5): -
Devin (10/5): -
Hayden (10/5): Great hotel with wonderful location - -Great location for HK island activities -Beautiful views from the room -Very clean -Friendly and helpful staff -There is construction going on right now which does make a little noise and makes getting to the waterfront a little bit more difficult
663theresef (10/5): 各方面照顧週到 - 酒店服務很好，尤其是Room Service的Mandy Ngai及Carries Tsoi，非常熱心幫忙及講解。另外Housekeeping的Helen Chow在入住期間都將房間打掃得非常乾淨。Grand Club經理一如以往非常專業友善幫忙。
darrenco2026 (10/5): compliment n reviews - good room facing the harbour unfortunately rained out. the bath room is good w seperate door. Big shout out to Grand club intern , Junior for being helpful n friendly despite the lounge is very busy . HK always known to be very provide good service in hospitality . Getting in was easy from airport express . very good despite heavy traffic . very happy w my room . i am very impressed with the good quality of Food n beverages Serving at the club lounge .
ghhd2026 (8/5): Grand Club Lounge - Grand club manager Ponny Ko & her team were friendly & wonderful people. We got vegetarian dishes served for us.
Kingjacob (10/5): Simply the best - Grand Hyatt Hong Kong As a Lifetime Globalist, I’ve had the opportunity to stay at many top-tier Hyatt properties around the world, and the Grand Hyatt Hong Kong stands out as one of the finest. From arrival, the experience was flawless. The property is beautifully maintained, offering stunning views of Victoria Harbour and a prime location that makes both business and leisure travel effortless. The rooms are spacious, elegant, and equipped with every luxury expected at this level. The attention to detail—from housekeeping to amenities—was consistently impressive. A highlight of my stay was the exceptional service delivered by the team. Hats off to the entire management team—their leadership and commitment to excellence are clearly reflected in every aspect of the hotel. Special recognition goes to General Manager Mark, who is a truly wonderful host. His presence and leadership create a welcoming, refined atmosphere that elevates the entire guest experience. I would also like to personally commend Junior, whose service was outstanding. Junior went above and beyond at every interaction—professional, attentive, and genuinely warm. It’s individuals like Junior who turn a great stay into an unforgettable one. Dining was another standout, with superb quality and variety across all outlets. The breakfast, in particular, was extensive and executed perfectly. Overall, the Grand Hyatt Hong Kong delivers an exceptional luxury experience backed by a team that truly cares about its guests. As a seasoned Globalist traveler, I can confidently say this property ranks among the very best. I look forward to returning again soon. Jacob
_F8646QX (10/5): Fantastic time - Junior gave us great service & experience!! He’s amazing :)
Walter (10/5): Supertolles Hotel, leider nicht ganz günstig. - Das ganze Hotel ist Top. Zuerst war ich etwas enttäuscht, da wir "nur" im 11. Stock des Gebäudes (von 31) unser Zimmer hatten, bis ich bemerkt habe, dass es im ganzen Hotel nur 6 Zimmer überhaupt gibt, die einen Balkon mit Blick auf den Hafen hat. Und die sind im 11. Stock. Also: alles gut bzw. eigentlich alles sehr gut. Auch die Küche vom Restaurant und das riesige Frühstücksbuffet war erstklassig. Und es gibt auch einen netten Pool. Dass zu den bei Booking angegebenen Kosten auch die Steuer noch dazu kommt, war uns bewusst, leider kam dann auch unerwarteterweise noch zusätzlich Service Charge obendrauf.
Francesca (8/5): -
ArunK3405 (10/5): Grand stay at the Hyatt, personal touch and all! - Amazing experience and special shoutout to Adi who made my stay very personal by remembering my details. Would definitely come again!
Guy (10/5): Excpetional property, exceptional service and will return. - Pay the extra and book a club room. The club lounge was excellent and the staff and service were absolutely exemplary. Great views across the water to Kowloon. Nothing. Room layout, amenities, bed and bedding were all to a very high standard. I would not stay anywhere else.
laurapV7088RU (10/5): A wonderful trip - An excellent stay from start to finish. We had use of the executive lounge which was first class. Great buffet and drinks options, wonderful view of Hong Kong and attentive and friendly service. We were taken care of magnificently by Aydan, who was friendly and keen to ensure we had an exceptional stay. Thank you to the whole team for making our stay so special.
392visitorv (10/5): best club lounge - The Grand Club located on the 31st floor of the Grand HYatt hotel is one of the best clubs in the world, with spectacular views of Hong Kong with constantly flowing Ruinart champagne.
R5110IKjulians (10/5): Outstanding experience at the Grand Hyatt Hong Kong - We've stayed at the Grand Hyatt Hong Kong twice yearly for more than 10 years and it is always a wonderful experience. The location is brilliant - magnificent harbor views and access and close transport links, the gym and resort pool are great for time out in a busy city, and the hotel offers a variety of restaurant options, and the meals are always high quality. But it is the outstanding customer service across the hotel and long - term staff that bring us back, in particular Marvin Wong, Concierge, and Charis Hung and Karly Cheng in the Grand Club who make us feel like family but also very special guests. This warmth and personalized service is unique in our travels and makes the Grand Hyatt our only choice in Hong Kong.
Juan Antonio (8/5): Nice hotel - Pool, restaurants, excellent service, nice lobby, good views, breakfast construction in front
Sebastian (10/5): Ein super Hotel. Jederzeit gerne wieder. - Sehr nettes und engagiertes Personal. Sie versuchen jederzeit einen weiterzuhelfen und denken mit. Gutes Zimmer, gute Ausstattung mit etwas harten Betten. Leckeres Essen beim In-Room-Dining.
Dekrozan (10/5): -
Alina (9/5): Большое спасибо гостинице, все очень понравилось! - Наверное гостиница этого отеля сделала основные впечатления от города! Невероятно красивый вид на залив, отличный сервис, прекрасные номера! Наш номер был без завтраков, но из-за того, что был доступ на Grand floor, они подавались там каждое утро. Также неожиданно приятно было узнать, что вечером там были практически ужины. Берите номер с видом на залив - не пожалеете Мы приехали в гостиницу около 11 утра, заселение с 15. Все номера были заняты и нужно было ждать чьего-то выселения и уборки - в итоге прождали все 4 часа. Это было очень тяжело. Было бы здорово, если бы уборка занимала бы меньше времени, 3 часа это уж очень долго. И для путешественников из дальних регионов это сильно смазывает первое впечатление
Cinthia (10/5): Increíble estadía disfruté sobre todo la vista de la habitación. - Excelente ubicación y vista inmejorable! Hall muy accesible para personas fuera del hotel
Alexandre (9/5): -
Mariia (10/5): -
Eirini (10/5): -
nathalie (10/5): Exceptionnel. - Tout était parfait. Un buffet au petit déjeuner exceptionnel.
Zhenfeng (4/5): Overall is ok - nice location and have good views There are no combs in the bathroom
Beau (8/5): Good for a corporate stay -
Pavel (10/5): -
Milan (9/5): -
Lu (8/5): -
nick (9/5): -
Sebastian (10/5): -
Xiaobo (5/5): -
Larah Oh (8/5): - Premium Rooms. I loved the bathtub and I adored the friendliness of the staff everywhere. The restaurants are good. The magnet is definitely the pool at the waterfall bar
Sacha (10/5): -
Cosmin (10/5): -
Elisa (9/5): -
Amos Simantov (9/5): -
Rick (10/5): Exceptional food , nice room, great staff - Beautiful views Like the Kajloon side, but only by a little
DO IL (8/5): -
Shameran (9/5): -
Marcos (9/5): -
Isabella (10/5): Outstanding - Gorgeous attention to details, staff were superb and the room was very clean Would be nice to be provided more products for the bath.
wai (9/5): -
denicourt florian (9/5): -
Christine (9/5): -
Sarah (10/5): Perfect for a family holiday - So central. Iconic. Great pool and views. We love the Grill! Joyce Lau is also super helpful Nothing, we love it
Boban (10/5): -
Patrice Fritz (10/5): -
Birgit (9/5): Ein imposantes Hotel mit toller Lounge, allerdings kleinen Abstrichen bei den Zimmern.  - Die Lounge in der 31. Etage mit Blick auf den Hafen ist unglaublich, sehr vielfältig und abwechslungsreich im Angebot. Diese sollte man auf jeden Fall mit buchen. Unser Zimmer roch ein wenig muffig. Die dort eingestellten Tische sind sehr massiv und blockieren das Zimmer ein wenig. Die Betten sind in Ordnung. Allerdings merkt man bei den Twinbetten deutlich die Bewegung des Partners. Auch wären zwei getrennte Bettdecken sinnvoller. Das Badezimmer kann man nur mit einem kleinen Rollo abtrennen.
Angela (10/5): -
Karmen (10/5): - The food and the room were impeccable. The staff were friendly but not intrusive. Everything was immaculate. The club lounge had stunning views and a small but very impressive buffet. We had a corner room with double harbour view and it was worth every penny. The kids slept well on their roll out beds. The breakfast was outstanding for choice and quality. There are two metro stations and the Star Ferry at Wan Chai within walking distance within 5 mins so we could zip anywhere but the immediate surrounding area itself is more business than leisure making it feel more relaxed and peaceful than say Central. The pool is large and gives a real resort feel in the heart of HK. It was a dreamy stay! My only complaint would be the constant cigar smoke that blew into the pool area. Very hard to do exercise whilst inhaling the fumes from the bars at both ends of the pool and not great for kids!
Shannon (8/5): - 청결도와 서비스
Tahir (10/5): -
GAO YANG (9/5): -
Daniel (9/5): -
Winston (10/5): This is my first visit to Hong Kong in many years and I had a fantastic time. Thank you. - The property was the perfect location for my stay and all facilities and staff, were fantastic There were no issues at all
Marco (8/5): -
Ekaterina (10/5): - Exceptional location with superb harbour view. Very accessible, with options of a city rush dive or a quiet seafront walk. We have seen a lot during our one week stay, but I’m sure Hyatt is my only option to come back to because of the unique combination of luxury and location. The pool-spa-fitness area is fantastic, great service. And a tennis court! The regular room is quite small for an extra bed due to some excessive furniture in the room, ours had to be stationed directly perpendicular and adjacent to the master bed. But for that you get a sofa right by the panoramic window to enjoy your morning coffee with a spectacular view. No regrets.
xiaomao (9/5): -
matthewp967 (10/5): Beautiful Hotel - Great Location - We had a fantastic night at the Grand Hyatt Hong Kong as we transited from China through to Korea. The staff at the front desk were exceptional and happy to help with a smooth checkin and then to book us a table for dinner. The hotel has been around a while, but is in great conditional and the rooms are beautifully clean and the bed linen so soft. Will look forward to staying again
Alison (10/5): Hong Kong trip - Incredibly attentive staff and helpful. The hotel was very clean and well managed. Nothing