Graben Hotel

Location: Dorotheergasse 3, Vienna, at

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  Individually furnished, air-conditioned and soundproof rooms with a seating area, a mini-bar, cable, and a bathroom. Free WiFi is available.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Wine or champagne
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access

• Superior Double Room

  Very spacious, individually furnished, air-conditioned and soundproof rooms with a seating area, a mini-bar, cable, and a bathroom. Free WiFi is available.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access

• Single Room

  Individually furnished, air-conditioned and soundproof rooms with a seating area, a mini-bar, cable, and a bathroom. Free WiFi is available. Please note that extra beds are not available in this category.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Wine or champagne
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access

Guest Reviews

• Kucerka (10/5): -
• Andrea (8/5): - Die Lage. In weniger als 30 Min am Hauptbahnhof. U-Bahn fast vor der Haustür. Trotz der zentralen Lage ruhig Aufgrund der zentralen Lage in einer Gasse kam nicht soviel Licht ins Zimmer- aber man kann nicht alles haben
• Hubert (9/5): Przyjemna niespodzianka z okazji moich urodzin ze strony hotelu! - Lokalizacja, staff, śniadania Brak
• Elsbeth (8/5): Komme gerne wieder - Vielseitiges Frühstück
• Steven (9/5): -
• Barbara (10/5): Great stay - Lovely hotel, very clean, breakfast goo and all the staff were excellent Nothing
• Mari (10/5): - Frukosten var ENASTÅENDE!
• Birger (8/5): -
• Esther (9/5): Zentral, ruhig, sehr freundliches Personal, angenehmes günstiges Restaurant. - Die Lage, zentral und dennoch ruhig. Es gibt keine Hotelbar, allerdings ist direkt gegenüber ein tolles Café.
• Jan (10/5): It was great - Location !! And rooms were rather large No fitness facility
• miwa (8/5): ロケーションが便利でとても良いので、次回滞在時も選ぶと思う。 - ロケーションと朝食と清潔さ！ 特に問題なし。設備の古さを感じたくらい。
• Carolyn (7/5): - Location Dated.
• Anneliese (9/5): -
• Deborah (9/5): Perfect! - Fabulous location! A gem of a hotel . Breakfast was plentiful with lots of choices . All of the staff were welcoming and helpful! I loved it all!
• Eve (8/5): -
• Shirley (8/5): Excellent value for money in the middle of Vienna - Good location with friendly staff Room quite dark and small
• Otakar (10/5): -
• Mehtap (10/5): -
• Ozgur (5/5): Emplacement agréable et proche de toutes les commerces - L’emplacement! Le petit-déjeuner est correct, mais sans réel point fort. Les chambres sont beaucoup trop petites.Elles mériteraient une vraie modernisation et une remise au goût du jour.La salle de bain est à refaire, avec un éclairage de mauvaise qualité. Les chambres fonctionnent encore avec d’énormes clés physiques qu’il faut déposer à l’accueil. Même si le concept a un certain charme “à l’ancienne”, cela s’est révélé peu pratique et assez contraignant.
• Meriel (10/5): -
• Anastasiia (10/5): -
• Marea (8/5): -
• Heinrich (10/5): -
• andrea (10/5): - Überaus freundlich und kompetent, super Lage und sehr gutes Frühstück. Das Restaurant außergewöhnlich gut. Die Bedienung super aufmerksam und freundlich. Der Preis einfach spitze
• Carolyn (10/5): - Location. Characterful hotel with high service standards
• Tillman (9/5): -
• Ivana (9/5): - Blizko centra, u metra, dobra dostupnost, Trochu hluku z ulice, ale byl koncert u Stephansdom. Byki by dobre zlepsit komunikaci personalu a to mezi.recepci a obsluhujicimi pri ranni snidani, aby bedoslo j tomu, ze nam rano servírka sdelila, ze nemame zaplacenou snidani a resila to neprofesionálne pred celou restauraci! Vse se vyjasnilo, omluvila se a prinesla dort jako omluvu. Bylo to vsak velmu neprijemne.
• Richard (7/5): - Locatie was het beste. De prijs was veelste hoog voor de kwaliteit van het hotel. De kamer was klein, en er was veel geluid te horen, wat invloed had op mijn slaap.
• Eva (9/5): -
• Natalia (9/5): -
• Mike (9/5): Hotel Excelelnt. Booking.com extremely bad. - All excellent I booked one extra night from my origianl booking (4 nights instead of 3) and Booking.com doubled the price for no apparent reason Euros 250 for one extra night was a rip-off
• Gisele (10/5): Muito boa - 8 Instalação um pouco antiga com chave para abrir quarto
• Stefan_59 (8/5): -
• Aybars (9/5): -
• Michele (8/5): -
• Todor (9/5): -
• Michael (7/5): - Lage sehr gut Frühstück ok aber teuer Zimmer klein Klimaanlage funktioniert nicht Parkplatz 10 min entfernt und sehr teuer
• AZAMAT (1/5): -
• Carolina (7/5): Hotel práctico cerca de todo. - La ubicación. Desayuno bueno. La habitación no era ruidosa a pesar de estar en una zona muy concurrida. Está un poco antiguo decorado habría que modernizarlo. Me parecieron muy antipáticos todos los que estaban en la recepción. Cómo si dar información al huésped fuera un favor.
• Angeliki (10/5): -
• Ken (10/5): The staff were all very kind. The breakfast was very delicious. The service from the staff at the breakfast area was esp - clean
• Sergiu (8/5): - Amplasarea hotelului, curățenia. Camera foarte mică, parcarea departe de hotel, deși în anunț pe booking era trecută parcare cu valet. Există o parcare apropiată, aproximativ 350 metri, însă nu în relații contractuale cu hotelul, dar se poate utiliza contra cost.
• Patrick (9/5): Het was een zeer aangenaam verblijf - De ligging niets
• David (9/5): -
• Virginie (10/5): - Un emplacement exceptionnel à la fois à proximité de tout et au calme ! L'ensemble du personnel était très sympathique et attentionné. La chambre était parfaite. Un super séjour à l'hôtel Graben !
• Nicole (10/5): -
• Anton (10/5): -
• Damenovska (5/5): - Местоположение Мебель старая. Или в старинном духе. На любителя
• Branca (9/5): Ótima opção para quem pretende visitar a cidade a pé ! A tratoria também é boa, almoçamos uma pizza excelente - Localização, limpeza, pequeno almoço e atendimento As obras que estavam a decorrer
• Gayane (9/5): -
• Maria Dolores (10/5): Fantastic! - Placed off the Graben Street and at the very heart of the city just minutes to everything which makes it very walkable. N/a
• Nicholas (8/5): Perfect place to stay within walking distance of all the highlights of this great city. - Location. Nice room. Good breakfast. Helpful staff.
• Bishop (9/5): - Asked for early check-in and they were able to do this. Had requested ahead of time. We were so thankful. Location was great. Staff was friendly and helpful. Nothing really the room size was a little small
• Fotis (8/5): -
• Steven (10/5): -
• Maria (9/5): -
• Claudia (8/5): Guter Standort - Standort Sehr kleines Doppelzimmer
• Arsen (10/5): -
• Matti (8/5): -
• Dorothea (9/5): Tolle Lage, tolles Hotel - Tolle Lage, direkt am Stephansdom und am Graben. Zur Hofburg sind es zwei Minuten. U-Bahn auch direkt vor der Tür. Restaurants direkt nebenan oder gegenüber. Zimmer waren ruhig, Personal freundlich. -
• Sonja (5/5): Tolle Lage, ansonsten durchschnittlich - Die Lage war toll. Dass, ab 7.00 Uhr im Nebenzimmer Bauarbeiten durchgeführt wurden. Außerdem wurde für die Minibar 30,- Kaution verlangt. Das Restaurant ist für ein 4-Sterne Hotel eher geschmacklos eingerichtet.
• Stefan Henning (10/5): -
• Guest (7/5): -
• Lachlan (9/5): -
• Rodica (8/5): Foarte bine - Nu are parcare și este destul de departe cea publică la care am fost trimisă
• Rebecca (8/5): Just what we needed. - Runny eggs, otherwise good. Hard mattress
• Fabio (7/5): -
• Martina Maria (9/5): -
• HIRAKI (10/5): - 立地が最高
• Marie (10/5): Kanonbra! Rekommenderas verkligen! - Centralt och nära till de flesta sevärdheterna, nära till tunnelbanan så man lätt kunde ta sig till det som låg lite längre bort. Mysigt område. Trevlig personal, mycket god frukost. Utsikten fr vårt rum var inget vidare men spelar iofs ingen roll då vi endast var på rummet när vi skulle sova typ :)
• Jennifer (10/5): -
• Kehm (9/5): -
• Önder (7/5): - Konumu gayet güzel
• Gabriella (9/5): We had a very pleasant stay. - Central location, close to public transport , comfortable , friendly staff, clean, very nice traditional restaurant nearby Room was slightly smaller than we expected, but it was’t so much of a matter. Comfortable enough
• Laurence (6/5): -
• Rudolf (8/5): -
• Tatiana (10/5): -
• MY (9/5): -
• Hasan (9/5): Sehr empfehlenswert - Gute Lage, saubere hotel
• Brian (4/5): Really poor Hotel. Outdated and terrible front of house staff. - Location The front of house man was rude and obnoxious. Asked for 3 twins and only got 1 twin room and 2 doubles. Realized his mistake no apology offer. Then he still gave us a double when twin was needed. 3 changes before he got it right. Hotel is old outdated, has tiny rooms and for the money we paid (200Euro) per room per night it was not worth it. Breakfast was basic certainly not a 4 star hotel maybe 2 at best. I wouldn't recommend it. Stay away is what I would say. This is free advice.
• Kati (8/5): Top Lage - Top Lage und sehr freundliche Mitarbeitende -von der Rezeption bis zum Handwerker. Nachhaltigkeit bei den Pflegeprodukten. Möglichkeit zum Kaffee und Teekochen. Beim Frühstück ist noch Luft nach oben. Hier greift die Nachhaltigkeit noch nicht (kann mich nicht erinnern, wann ich das letzte Mal einen Mülleimer auf dem Tisch hatte). Bei dem Preis hätte ich frischgepressten Saft und frische Brötchen erwartet, ebenso Kuchen vom Bäcker. Am dritten Tag arbeitete eine andere Kollegin und es wurde zum ersten Mal die Option auf frischgebratene Eier angeboten. Wichtig zu wissen: Der Einstieg in die Dusche ist nicht barrierefrei.
• Boyan (9/5): -
• Charles (7/5): -
• Mitova (10/5): -
• Lea (7/5): -
• Jens (9/5): Das Hotel und die Lage würde ich weiterempfehlen! - Das zimmer und das Frühstück waren sehr gut Das Zimmer war etwas laut !
• Malcolm (10/5): - The hotel is very close to stehpensplatz and the metro. I stayed in a single room. The room is small, but very well setup. Everything was clean, quiet and perfect for one person. Everything was fine.
• Alberto (9/5): Práctico, excelente localización - Localización, desayuno, limpieza, personal Las camas no son tan cómodas
• Anna (9/5): Consigliato! - La centralità dell' hotel, con metro, attrazioni, negozi e ristoranti a portata di mano. Lo staff è stato disponibile.
• Martin (8/5): -
• Claudia (7/5): -
• Diego (9/5): -
• Ingeborg (10/5): -
• Geralyn (10/5): Perfect Viennese hotel with ideal location and friendly staff. - Location is perfect. Near to St Stephen’s cathedral and Hofburg Palace as well as Restaurants and shops. Room was large with comfortable twin beds. Bathroom was very clean. Good shower and tub. Breakfast buffet was tasty. Fresh fruit, selection of meat and cheeses and breads. Hot coffee carafe brought to table. Linens on bed and at breakfast table always clean and fresh. Very responsive staff.
• Jana (10/5): - Best hotel I could have chosen for my first solo trip, and first time in Vienna! All of the staff are friendly and helpful, and the desk is open 24 hours. The room and bathroom were SO clean. The room size was completely adequate for one or two people. The bed and pillows are comfortable, and I liked looking out onto the street below from my window. The location is also unmatched. If you want to stay in the heart of the city (Innere Stadt) with high-end shops and near St. Stephen's Cathedral - and especially if you plan to take a train from the airport, then this is definitely the perfect spot. From the airport, you can take the ÖBB S7 (€5 ) or CAT (€15) to Wien Mitte Landstraße, then connect to the U3-Ottakring U-Bahn (subway) line. About a 30-minute commute. Then, once you arrive at the Stephansplatz stop via the U3, you will walk only 2-3 minutes to the hotel, which I loved! The hotel has a nice restaurant attached that is open late, and there are several other places to eat directly across the street. In terms of attractions, the hotel is around the corner from Stephansdom, as mentioned. The hotel is also only a 5-10 minute walk from sites such as Hofburg, Sisi Museum, Spanish Riding School, Albertina, and MuseumsQuartier - the last of which you should shortcut through Hofburg to arrive quickly. I would definitely recommend staying here to anyone coming to Vienna! There was nothing I would have changed about this stay. Everything was excellent!
• Regina (9/5): Tolles Hotel, sehr freundliches Personal, sehr zuvorkommend- hilfbereit, aufmerksam - Die Lage ist grandios, mitten in der Stadt
• Hailuoto (9/5): - Hotellin sijainti oli loistava. Hotelli oli todella siisti. Aamupala oli hyvä. Itävaltalaiseen tyyliin kaikki toimi moitteettomasti. Ei tule mieleen.
• ÖZDEN (10/5): Merkezi konum harika bir hotel. - Tesis aynı Viyana şehri gibi tarihi dokusunu hiç bozmadan konuklarını ağırlıyor. Gayet memnun kaldık. Özellikle sabah kahvaltısının çok güzel ve menüsünün kaliteli ve zenginliği bakımımdan harika. Konumu tam katedralin hemen karşı çaprazı ve çarşının göbeği. Sabah kahvaltı yaptığımız restoran aslında akşamları çok başarılı bir restorant. Çalışanları çok nazik. Kesinlikle tavsiye ediyorum.
• Max (9/5): -
• Maia (10/5): -

Photos