Four Points by Sheraton Los Angeles International Airport
Location: 9750 Airport Boulevard, Los Angeles, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Experience comfort and convenience at Four Points by Sheraton Los Angeles International Airport. Enjoy a 24-hour gym, outdoor pool, and free Wi-Fi in our contemporary rooms.
Delicious Dining Options
Indulge in a variety of culinary delights at Comfort Restaurant, Brewster’s Bar & Lounge, and Umbrellas Poolside Bar & Grille. Savor international beers, tropical drinks, and grilled cuisine.
Prime Location
Conveniently situated just 1 mile from LAX, our hotel is a short drive from Manhattan Beach, Santa Monica, Beverly Hills, and Hollywood. Book now for an unforgettable stay.
Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Los Angeles International Airport in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of USD 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The credit card used to purchase the room must be the same credit card presented upon check-in.
Guests under the age of 18 can only check in with a parent or official guardian.
Valet parking is 39 USD for hotel guests.
In the event of an early departure, the property will charge you the full amount of your stay.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Paid WiFi
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Golfing on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Free bus station shuttle
- Swimming nearby
- Bicycle-friendly property
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Large King Room With Roll-In Shower - Mobility Accessible
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Junior Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)
1 King Bed
324 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
1 King Bed
232 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 2 Queen Beds
2 Queen Beds
232 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 1 King Bed
1 King Bed
232 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Traditional Room, 2 Queen Beds
2 Queen Beds
192 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Traditional Room, 1 King Bed
1 King Bed
192 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Queen Room With Two Queen Beds
Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room provides a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
King Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room is air-conditioned and has a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Larger King Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Larger Queen Room With Two Queen Beds
Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Junior King Suite
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a carpeted floor and a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Large King Room With Adapted Tub - Mobility Accessible
This double room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Alarm clock
- Toilet paper
- Adapted bath
-
Double Room With Two Double Beds
Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room provides a TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
Guest Reviews
- 998reecet (4/5): Not a great place to stay. - I stayed here in April 2023. This hotel was very average and nothing spectacular. Some staff were very helpful, some were very rude. I cannot comment on the pool as I was too busy to try it out, but it was essentially empty our entire stay despite the 80 degrees warm weather. The cleanliness was awful, our bath was moldy and falling apart essentially. Location was very convenient. However, do not rely on the airport transfer. We waited for 3 hours and it never arrived. We ended up getting on a different transfer who luckily allowed us to get on and then we had to walk over to the correct hotel. We arrived in the states for the first time ever, with no phone service to call an Uber, and the transfer let us down.
- robmA649NN (10/5): Good location, comfortable hotel! - I stayed here for five nights while attending an event. The hotel was very comfortable with large rooms and a good sized bathroom. I didn't use the bar but it looked nice! I spent the morning before flying home by the pool, which was a strange experience being from Britain as it was February!
- kevinsN2347NE (2/5): An absolute rip off! - Really poor hotel. Disappointing start to our holiday. The corridors and rooms were tattered and very dark and dingy. The rooms were overpriced. They had the balls to charge over $50 per night to park after charging $150 per night per room. Breakfast was a scam. When you arrived at breakfast they asked you if you had a voucher which made the breakfast cheaper, but had not been offered at check in. Only ate the breakfast once. The beer was about $16 each and the bar seemed to open whenever they could be bothered. The pool area was nice and the location was decent for accessing LA by car. Otherwise, dreadful.
- 232lewisw (2/5): - I arrived on April 26th 2025 from Scotland for a 4 night stay only to find that the hotel was closed down, I booked it through Booking.com and no one from there ever contacted me about the closure, also no refund from them, lost 500usd and then had to find another hotel for my 4 night stay at a further cost of 800usd.Found it all pretty shocking
- U342HSrachelm (2/5): HOTEL IS CLOSED - Upon arrival there was a sign on the door saying the hotel was closed. No explanation or attempt to contact me was made. In hindsight from reading other reviews it seems this hotel has been closed or planning on closing for awhile, thus making it completely inexcusable that no one informed me. I was dropped off, in the dark, alone, and forced to find a nearby hotel for a much more expensive rate. Do not waste your time and money with this place!!
- Bones3110 (2/5): Don’t Book - DON’T BOOK THIS HOTEL I booked hotel thru our airline Qantas only to arrive at the hotel after a 15 hour flight to closed doors and learning later that it’s been closed for a number of weeks. After contacting Marriott call centre they could not explain why hotel was closed, they offered us another hotel of cause at a much higher rate to original booking
- Verified traveler (2/5): Worst Nightmare! - The worst part experience I had with a hotel in my entire life! No staff onsite, manager that attended was so rude and mentioned the hotel was closing down. No wifi, no service, all amenities closed and transfer from hotel to airport was not available! I got lost at the hotel, stuck in an elevator and was treated rudely. I would recommend hotels.com to review their accommodations and remove from the options!
- Gary (4/5): - They are closing the hotel nothing more to say
- Kim (2/5): - Hotel is going out of business. Wish I knew when booking. Receptionist was extremely kind and cancelled our stay for us once we realized we couldn’t eat there and hotel wasn’t to the standard we paid for. She Even offered to help us find a new hotel. When we originally booked room we needed convenient shuttle to airport. At check in there was a sign that they no longer offer shuttle service and Restuarant was shut down for good. The place looked run down and no staff (besides receptionist) or visitors were seen. Closing date of hotel is April we were told. Don’t recommend.
- Verified traveler (2/5): Shuttle service HORRIBLE - I was super disappointed in the stay. The rooms were so old and sad. Check in was sub par. And the shuttle service to and from the airport pretty much shouldn’t exist. We weren’t even able to catch the shuttle from the airport to the hotel because the bus was always full. We will never stay or park at this hotel again.
- Robert (8/5): - Hoel based shuttle service to airport was suspended so no free transport to airport.
- Debbie (2/5): - Old and run down. No longer airport transportation
- Martin (6/5): - We had been told about the lack of shuttle to LAX only a few days before arrival by Expedia. we had booked months before in order to secure a good rate and by the time we were told of the change other close by hotels were now more expensive. The hotel announced the change on 24th Feb but Expedia delayed notifying us. There were no restaurant facilities in the hotel so we had to walk to a neighbouring hotel. The hotel advised us to use their taxi calling button in the lobby saying it would take 10-15 mins to arrive. The next morning we waited in the lobby for 20 mins with no sign of a taxi so we had to call an Uber. The previous night we tried to watch TV but there was no signal. We had to chase reception to get this confirmed. Has the hotel stopped paying the bills? We now are decidely unhappy with the Sherraton /Marriott group and will be escalating this complaint with them and Expedia!
- 627haydeeb (10/5): Excellent! - Estela Estrada with another guy(she knows who) went above and beyond with our conference yesterday with California all titles conference. I had to leave to a site and she didn’t hesitate to pack me my lunch to go and was friendly and attentive with all staff . Thank you! You make our experience enjoyable to return Haydee
- Rebekah (4/5): - Showed up and no one at the front desk. Had to ask a security guard to find someone. Checked in - both phone and TV didn’t work in room. Tried to call front desk from our cell phones, no answer several times. Son forgot toothbrush, tried to order a dental kit but no reply on Marriott app, front desk, etc.
- jadive (6/5): - No refund for no-show based on airline cancellations.
- Verified traveler (6/5): Avoid this hotel - The desk staff says this hotel is closing. The hotel no longer has a shuttle so I had to pay for two cab rides. The pub is closed so no food. Those were the two reasons I selected this hotel and I thought Sheraton was a safe bet for an airport overnight between flights.
- Marvin (10/5): - Close to airport.. staff is above and beyond
- Ismail (4/5): - Parking was inconvenient and high.
- Aili (4/5): - The hotel is closing down. No shuttle service and no food or breakfast places.
- Verified traveler (2/5): Would not stay there, even for the price! - Booked this hotel as it is close to the airport and offered the shuttle (when we had booked). Got there and learn that the shuttle service was no longer offered and the only alternatives were a taxi or an Uber. Kind of frustrating when you booked for a specific service. The A/C unit was so loud we could barely hear ourselves talk in the room. After we bathe the kid, we got stuck with a strong moldy smell in the bathroom. Would not reccommend, even for the price.
- renrod59 (2/5): Committing fraud one guest at a time - I prepaid for a one night layover on March 3 2025 the reason I selected this property is because it offered free shuttle service to and from LAX. upon my arrival I waited for the shuttle. Once the shuttle didn’t arrive I contacted the Marriott, who own all Sheraton properties and after being solicited to either join their “Bonvoy club” or open up a credit card. I inquired about the shuttle service and was told that one should be arriving every 15 minutes, after waiting for a half hour I flagged down another shuttle who informed me that the Sheraton Four Points no longer offers shuttle service but he offered to drop me off at the Renaissance Hotel and I could walk from there. Upon my arrival I noticed a sign that stated that they had discontinued shuttle service effective in February. When I inquired about this the front desk person said that the hotel was closing. To my mind to of collected in advance and then failed to deliver contractual agreed upon services constitutes FRAUD. I will be discussing with my attorneys the potential filing a class action lawsuit for any and all affected individuals. The Marriott needs to be held accountable for this abuse of its unsuspecting clients. Needless to say I in no way support this hotel or the Marriott Corporation whose representatives assured me that the promised shuttle service was still in effect when obviously it wasn’t causing myself great distress.
- Yun-Huai (10/5): - Everything was good. Was able to check-in early as well.
- Marian (4/5): - When I booked, there was a hotel shuttle. They ended the contract but did not inform me until I called for a pickup. Could not connect to their internet. I think I should get a refund or at least a discount as this is NOT the hotel that I booked.
- R4651LOadams (4/5): Hotel is closing - Booked this hotel for the proximity to LAX and the hotel shuttle. However the hotel failed to advise that the shuttle ceased to operate in Feb 2025 and Taxis will not take a fare from the airport as it is too close. Stranded at LAX until another shuttle kindly gave me a ride. The hotel was almost empty and I found out later the hotel is closing. Do not stay here until it reopens.
- dale (8/5): - I Liked the Hotel, I thought the parking rates for staying there were too pricey though
- Vera (8/5): - Did the job. Comfy, near the airport. Very expensive parking. Definitely not for the noise-sensitive.
- Leslie H (6/5): No airport transportation - I had to take a hotel shuttle nearby, actually not so near by, because they had cancelled their airport service without notifying me. I also had to take a taxi back to the airport the next day. The personnel at the hotel were very nice. The location also convenient. It was the lack of airport transportation, which was why I booked there in the first place.
- Verified traveler (6/5): No shuttle - We pick this hotel for the airport shuttle and it wasn't available. We had to get there on our own. The employee at the desk wasn't very helpful, saying the hotel is about to go out of business and any complaint wouldn't matter.
- Kalani (10/5): - The staff is so friendly and will make everything right in a heartbeat.
- Gregory (8/5): - Good value
- Alan (6/5): - They cancelled the airport shuttle! Without notifying us.
- Carolina (10/5): - The shuttle to LAX was a life saver, knowing that I don’t have to worry about getting from and to LAX was really mind easing. The staff was also super nice and the pool was nice as well.
- Kevin (6/5): - The staff were all very friendly but the hotel is really tired almost dilapidated. I won’t be staying there again. Just one block off century blvd but felt like a different unsafe world.
- Laura (6/5): - Conveniently located for our needs but the room itself is tired and used looking. The lobby and immediate grounds are in great shape, but the room itself needs a new coat of paint and the well-worn furniture could be either touched up or replaced. Overall a decent place to stay.
- Christopher (10/5): - My only complaint is that they were not serving breakfast as they normally do.
- David (6/5): Not sure if I'd return - I've stayed here before. The staff is friendly & polite. They don't have a restaurant & the parking fees are ridiculous, $60 per night......CRAZY!
- julie (10/5): - Great place to stay very close to the airport
- Josefina (10/5): - Very nice and safe great customer service
- nilay (8/5): - It was good value for money
- Esteban (4/5): - Dirty sheets, bathroom was left a mess and had soap all over the bathtub floor
- Adilson (8/5): - Descent. Parking was 55/ per night
- Jeffrey (6/5): - Paid parking was horrible
- Alessandra (10/5): - Personal always smiling and very kind . I stayed for 2 nights I will be back for sure .
- Stephanie (2/5): - Front desk staff are Terrible rude and obnoxious
- Sandra (10/5): - Quick checkin
- Paul (6/5): - The property is close to LAX with 24 hour shuttle service to the airport. Large complex with conference rooms. Being near the airport, you will always hear plane noise. Room was clean and bed was comfortable. Improvements- nobody answers the telephone when we landed for the shuttle service. The receptionist did her work but not very welcoming. Room was okay but bathroom door was old and needed to be replaced. Toilet seat was loose but upon checking out at 5:30am, nobody at the front desk to inform of the toilet. Saw one person cleaning the restaurant bar and was told to drop the keys in the drop off box. Not professional.
- Alwyn (10/5): - The proximity to the airport and the complimentary shuttle service.
- Andrea (10/5): - This is an older facility that shows its age in subtle ways. The grounds along the sidewalks around the hotel are strewn with litter and signs of being used for temporary housing. This made walking feel less safe.
- Josue (10/5): - Had a good staying
- Florence (6/5): A California first impression - The first room had a musky smell which I was told was from the heat, the heater was in the off position... we were given another room, it was better as far as smell. The bed was poor...1st, the sheet that was supposed to be fitted, was a top sheet. The mattress was old and sunck in. We got through the night and to the airport...
- Penny (6/5): - While convenient the hotel looks like it could have some TLC. Had snacks in the restaurant/bar. Very expensive for what we got.
- Kendrick (10/5): - 👍
- Murray (8/5): - Check in was very quick and the staff helpful. However, the hotel is somewhat outdated and needs some upgrades. The location near the airport and shuttle bus service were very good.
- Verified traveler (8/5): Layover - Okay for layover. Nothing special. Free shuttle.
- Verified traveler (6/5): One night only - This hotel is less than 10 minutes from LAX which is convenient. The staff were friendly and accomodating. The condition of the room was less desirable, and definitely showed wear and tear. We had a junior suite room which was spacious and had a mini refrigerator. I probably wouldn't stay here again unfortunately. There's also a $350 incidental hold which seems outlandish compared to the condition of the rooms.
- Marc (2/5): - Water pressure was not strong to brush my teeth or shower and I complained and they finally fixed it the day before I was to leave
- Pete (4/5): Lots of sugar but a bitter experience - When you fly in from the UK and wake up in the early hours of the morning because of the time difference you need coffee. No creamer, no stirrer provided (but 5 different types of sugar & sweetener - why?) - not great at 2.30am. And the $350(!) deposit was not returned to my card until 36 hours after I checked out. Not impressed at all.
- Ulrike (6/5): - Found someone's bottle under the bed so not cleaned thoroughly. There was no mini fridge to put our food. No breakfast available. No dinner options in the building.
- Sandra Wood (6/5): - Restaurant was closed except for takeout and menu was very limited. Had to walk to another hotel for dinner. Airport shuttle only once an hour early morning when most flights leave.
- John (10/5): Super convenient - Reasonable price for decent hotel right next to the airport. Shuttle service to the airport is included. I wish the coffee stand was open earlier for those early morning flights.
- Verified traveler (10/5): - Cost of food, beverage, very expensive and add a pre tip! Not cool to add a pre tip. We should have left restaurant at beginning. Bartender provided excellent service.
- Christopher (2/5): - Beware: this place is a filthy ROACH MOTEL. On our final night, my partner was alarmed when she went to have a bath and a cockroach came from the drain. When I returned from returning my rental car, she told of this and we planned on speaking to management in the morning. We went to bed. At 3am, we woke to prep for check out and I went to have a shower and found another HUGE Roach crawling on the side of the bath. I killed it. At the same time, my partner screamed and was alarmed to see a large cockroach IN OUR BED! She took a photo of it, trapping it under a cup on top of a Bible and throwing it into the hall. DISGUSTING. We went to complain upon check out and no one cared. Emailed the manager and chased her for days. No response. I’m EXTREMELY upset that I paid good money to sleep in a roach infested room. Not acceptable. And the fear that we brought those bugs HOME in our luggage is a very real concern. To find three roaches and ONE IN OUR BED. Means that the place is crawling. We had zero food left out anywhere. They were just there. On top of that, the room was musty, the carpet stained. A dump. Shame, it used to be. GOOD hotel. But it’s gone down the tubes. And the fact that management doesn’t care one bit? STAY AWAY!
- Verified traveler (10/5): - Great room, fast shuttle to and from LAX.
- Meisha (6/5): Critic - Room was clean but not in good condition, seem old could use remodel. Upgrade needed.
- Luz Marcela (8/5): - Not all areas were well maintained
- Jasbir (2/5): - Room was very outdated and not clean, parking is very expensive at $60 a night which they don’t tell you in advance.
- Conceta (10/5): - Excellent experience. Well done !
- viktor (10/5): - Good
- Deborah (8/5): - Room was very clean. Housekeeping staff was friendly, accommodating, and professional. Front Desk staff were also very pleasant.
- Jeannie (4/5): Not worth the discount price - Waited over an hour for the shuttle. Room was dirty and in poor condition. Sink did not drain rusted mirror, peeling paint.
- Velappan (8/5): - Good for traveling room was small not what I expected.
- Jonathan (10/5): - Great place for a quick stay for early flights, very close to the airport.
- Kristen (4/5): - The halls and our room had such a terrible smell that was musty. There was some type of convention and the participants were blocking the hallway to the elevators, it was a mess. We were charged twice for parking, and to get it fixed seemed like we were the problem. We were charged $60, but only refunded $55. So you pocket $5 because of your mistake? The whole stay was extremely dissatisfying.
- Neil (4/5): - Very tired - just a depressing place
- Binfeng (10/5): - Stuff is professional. Room was clean. Facility a bit outdated. Good for the price.
- carlos (6/5): - I like the Friendlines of the staff. Also the little convenience store. I didnt like the status of maintenance of the room. The sockets didnt work properly. The bathrrom needs maintenance. Also we didnt like the poor offer on the restaurant for the "lunch" althoug the breakfast was very good. But on the other hand at midday the restaurant was closed. Thats no good.
- EDGAR (2/5): - Room was dirty, old and the shower didn’t work. They gave an other room were the shower was functional but still not the cleanest. Parking fee is $60 per day. It was a terrible experience.
- Muhunthan (6/5): - Water tap not close properly, all the time hear water sound.
- Julie (4/5): Consider all surrounding hotels. - This hotel is so old and dated. It felt like we were staying at a concentration camp/army barrack. The hallways and rooms were not appealing at all. No sound proofing in rooms and was up most of the night due to the noisy neighbours. It actually felt unsafe staying there, as our room was surrounded by dozens of single men staying in the surrounding rooms, with no luggage. Check in took AGES as we arrived in the middle of the night and there was only the one person working at the check in counter, with dozens of people waiting to check in.
- Purple (4/5): - The room was so old and crammed. The closet door wouldn’t open to fit my luggage in, the tv was too small with very limited channels to watch. Parking is a whopping $55 and incidentals was $350 which they so kindly waived for me after learning that I’m a fire evacuee with an 8yo kid. Their lobby smells really good though.
- MA VICTORIA (10/5): - Stay is good, convenient
- Cindy (4/5): 360 nightly deposit?! - 360 deposit for a one night stay is RIDICULOUS. Not even a 5 star hotel charges that much. Airport shuttle doesn’t run on schedule. It’ll come when it comes… says the front desk. Rooms are old and run down
- Verified traveler (4/5): - Room was very musty, worn carpet, leaky bathroom fixtures, very rough sheets and uncomfortable bed.
- davekN5630FO (8/5): Nice place, prompt shuttle - Adequate! Airport shuttle comes thru at LAX on the 3rd level, “hotel and private shuttle” Place is nice, 7am shuttle picks up promptly at 6:56am. Staff is friendly and qualified. Decent rates, restaurant is expensive. Make some oatmeal in your room :)
- Michelle (8/5): - Good hotel. Love the fact that they are pet friendly.
- Dawn (8/5): - The location, condition, and staff were wonderful. The only issue I had is that all rooms did not have refrigerators and micro waves which proved to be very inconvenient. If I had know that, I would have chosen another hotel.
- Glenn (4/5): - The hotel was not clear, food crumbs on the room floor by the bed and around the drapes. Black hairs in bathtub.
- Amanda (8/5): - Parking was expensive. Room was small
- Maria (8/5): - good service
- Karla (6/5): - The staff was NOT friendly. It was impossible to get waited on in the restaurant. $55 for parking. Seriously... I'm glad that we picked someplace else to park (for $13) and we just needed a place to sleep before our early flight.
- Craig (6/5): - Hotel is very ok. Really, OK as a place to crash, but not what you would expect from the branding level. It is mainly just very dated, and you can see patches in wall everywhere, and other dodgy indicators. ooks like they have replaced the carpets since some previous reviews.
- Sabrina (10/5): - Very basic but nice and close to the airport.
- DONALD (8/5): - Great proximity to LAX, but the building is a bit tired. Staff was excellent. Waited a long time for a bell cart, even though it didn’t seem busy at all. No major complaints, and the price was very reasonable. Would stay again for an early flight out.
- Verified traveler (10/5): - Easy overnight for flights from LAX. Only suggestion would be to have a shuttle schedule especially in the morning when trying to go to the airport. Only schedule was “about every 40 minutes”
- Faye (10/5): - I found the staff very welcoming and friendly. It gives the hotel a position vibe.
- aung (10/5): - Great
- Verified traveler (8/5): Polite - Lady in charge of servicing the room was super helpful and polite
- Helaina (6/5): - There was some weird square cut out of my rug and they cut out another square to put on top of the cutout... Staff was helpful for navigation and suggestions.
- Arnold (2/5): - Expensive parking, additional council tax. Room is not great a bit old and the water pressure is low. Our room phone is not working have to call a service desk to get someone to fix it. Our room key (2x) is not consistently working and have to go down and to the front desk which is super annoying. I will never recommend the hotel, too pricey but poor quality
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