Balmain Modern Apartments
Location: 687 Darling Street, Sydney, au
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation
Experience comfort and style at Balmain Modern Apartments in Sydney. Nestled just a few kilometers away from major attractions like the Australian National Maritime Museum and The Star Event Centre, this 4-star apartment offers air-conditioned units with fully equipped kitchens, flat-screen TVs, and free WiFi.
Outdoor Relaxation
Unwind in the outdoor furniture area and enjoy a meal al fresco or simply soak up the sun. Some rooms even feature balconies for a more private outdoor experience.
Convenient Location
With Central Station and The Royal Botanic Gardens in close proximity, exploring the city is a breeze. Book your stay at Balmain Modern Apartments and make the most of your Sydney getaway.
Important Information
A damage protection process is required before check-in to protect our property.
Please note that there is a 1.5% charge when you pay with a Visa or MasterCard credit card and a 2.5% charge when you pay with an American Express credit card.
This property has a strict 'no Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Please note that this property will not be serviced for the duration of your stay. You can request housekeeping service at an extra charge.
A valid photo ID and credit card must be shown upon check in. These must be in the same name as the guest's name on the booking confirmation.
Please ensure you leave all keys and remotes inside the property on departure.
Please note we require a copy of government issued photo ID to be on file to send check in instructions.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Pets allowed
- Non-smoking throughout
- Allergy-free room
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Property cleaned by professional cleaning companies
- Free wired internet
- Internet access
Rooms Available
-
Luxury One-Bedroom Apartment (BAL3DAR)
This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also features a washing machine, a seating area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Luxury One-Bedroom Apartment (BAL5DAR)
The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a washing machine and a balcony are offered in this apartment. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Luxury One-Bedroom Apartment (BA6DAR)
This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a dining area, as well as a wardrobe. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Luxury Two-Bedroom Apartment (BAL7DAR)
This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as an electric kettle. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
Guest Reviews
- Nicole (5/5): Wouldn’t stay there again, due to the smell. - Location. Terrible smell in the unit. Went into our clothes. Had to buy room spray, which didn’t help.
Shower totally flooded bathroom?? Blocked drain.
Only one key on arrival - no key to gate on Main Street. No reply by owner to this complaint.
Lounge very uncomfortable and cushions falling off.
Flooring coming apart
Carpet dirty
- Suchandan (8/5): Very good - Big Floor, draws
- Marika (5/5): Great location, however disappointing facilities and cleanliness! - Good location! No tea towel
No sponge for dishes
Parking was not confirmed
Couch cushions falling off leather lounge in family room as it was old and tired
There were Toenails on floor in bbq area outside, obviously not cleaned prior to our stay
Chair in study nook lose was unsafe to sit on and screws need tightening
- Andy (8/5): -
- Allison (5/5): If you’re for a couple nights it’s ok, more than that I don’t know if it’s worth it with an unreachable staff like I exp - Good location and spacious apartment Staff is unreachable, via booking, via messages via phone or email. Couldn’t check in earlier and actually had to wait 1 hour more to check in since the cleaning staff was running behind, no compensation whatsoever but for checking out 10 am exactly cleaning staff already knocking on the door… never found the tv remote for the salon area had to do it manually; the hallway/stairs smell like trash bins you can tell they haven’t been moped in a little while. The house itself has a weird smell, tried opening windows to air it out but still smells like mould/rice/ I don’t really know. The property asks in the instructions to close the doors everytime but seems like the people on the property don’t care? Everytime we came back to the apartment the gate and the building door were always open giving less sense of privacy/security.
- Jeremy (10/5): -
- Francesca (10/5): -
- Robert (3/5): Unit was an acceptable layout but very dirty. - good location for us Poor quality entry. Security doors left open by others. Cleanliness was terrible - common entry stair was filthy, mould in bathroom, mechanical ventilation in bathroom didn't work and no openable windows, rusty access panel in ceiling. Stained lounge, chairs dirty, table top damaged by others. Toaster kept tripping the circuit breaker, so it didn't work.
You unexpectedly took a $500 draw on my credit card for security deposit & have not returned it. I think you should be giving me a discount for the poor presentation of the property.
- POH CHOO (5/5): - Location convenient for food and groceries One set of linen given throughout stay. Place very dirty at gate entrance with leaking pipe. Trash area was dirty .Rubbish all over. Stairs not suitable for toddlers with stroller
- Bonnie (8/5): Overall very good and comfortable - I love the location and the overall property is very good.
This is the 2nd time that I have stayed here although a different unit and I would come back again. The car parking was not available when I arrived and it took a lot of time and effort for it to be rectified. The car space was not locked and could not be locked when not in use.
The shower showed signs of mold and it was the only place that was not very clean.
- Karla (9/5): Great value and location. - It was perfect for me and I’d like to stay again sometime.
- sébastien (7/5): Un lieu au calme et bien équipé - Bien placé proche de la capital et de petit commerce de quartier et de restauration. Il manque un peu de rénovation pour le parquet
- DARRYL (8/5): -
- Mia (7/5): We had a great time, the location was perfect and it was well presented. Just a few minor inconveniences and maintenance - The location was great! Nice and close to local grocery stores, gyms + Pilates studios and right across from bus stop. The view from balcony was stunning. The layout of the apartment was great with a modern feel. There were a few maintenance issues, the floor boards were not fitted correctly, the shower would constantly overflow and wet the entire bathroom floor (due to layout I'm assuming), and there were many lamps without light bulbs. There was also many cockroaches in the apartment, it was a prominent issue. The doors to each bathroom are also extremely hard/rough to open and close. The wifi also didn't really work in bedrooms. Small things but worth mentioning.
- Catherine (1/5): - The location The entire place had a serious mould problem, we arrived late so had no choice but to stay . We could not sleep in the bedroom due to mould over ceilings and down the walls . We had to sleep on the couch in the kitchen/lounge area .The smell of the mould was over whelming .
We had to find accommodation elsewhere for the other two nights. I contacted the apartment managers and they agreed we should be refunded by Booking .com
- claire (1/5): - NOISE
- Melissa (7/5): - Location , quiet Not very clean , sheets between stained doona , a few things need attention.
- Raul (9/5): Superb - Location, size of apartment with terrace No elevator
- Susan (6/5): Pleasant -
- Finau (8/5): Very good -
- Barbra (1/5): Not suited to those with mobility issues. - If they let disabled people know it's up several flights of stairs. It may have been a good stay!!!!
- Walsh (1/5): I was very disappointed in the state of the apartment Definitely not what was advertised. - Nothing The apartment had an overwhelming smell of bleach which left us sick for days & with irritated throats from the fumes. There was a putrid smell that lingered. The oven did not work. The pedastal fans that were supplied were broken. The portable a/c was strewn across the floor of the main room with no instructions. Mould in the bathroom & slimy shower floor. Wet & dirty dishes in the cupboard. . I attempted to put these in the dishwasher & they was filthy & the water jet clogged with gunk. Unable to sit on the visably broken couch. Outdoor furniture unable to be used as they were wet & mouldy. Food scraps found under one of the pillows.
- Darren (1/5): Not pleasant at all - Floor boards were completely seperated could see straight through.
Mould smell through out whole building with mould stains in all bedroom ceilings.
Balcony was unusable due to not keeping upto date with the maintenance of grout and tiles.
- Pattrawan (2/5): Very poor - The location is pretty good and close to the city First of all, on March 2nd, there was a planned power outage from 9 PM to 5 AM. I checked the website, but the owner didn’t provide any information about it in advance, which was really inconvenient. On top of that, it was extremely difficult to contact them—I tried calling all three phone numbers for urgent assistance, but no one answered.
Secondly, the WiFi device was an issue. I reached out to the owner on my first night because there was no charging cable, and the device was completely out of battery. Unfortunately, they only provided the cable on the fifth night, by which time I was almost checking out.
Lastly, the cleanliness really needs improvement. The kitchen cabinets and utensils were very dirty, which made the space feel unkempt.
- Georgia (7/5): Good - The house was beautiful however it definitely needed a good clean.
- Loren (6/5): Pleasant - This property had everything we needed for a short stay! Clean and comfy Unfortunately there was a huge construction site meters from the property which started very early in the morning. Understand this was completely out of the hosts control - but working nights made this a rather uncomfortable stay and visitors should be notified.
- Janey (8/5): Very good -
- Faiyyaz (8/5): Very good -
- Anna (7/5): Comfortable, Convenient, safe and secure unit with all you need for a short stay. - I liked that everything required was in the room.
Entry was simple.
Safe and secure area.
Very comfortable
Nice and quiet There was no tea or coffee.
The charger for the wifi was missing
The built in air con system was not working although a portable one was in the sitting room.
The ceiling in the bathroom looks full of mildew.
- Franz (1/5): Horrible - Nothing It was moldy and wasnt what it looked like in the photos. Receptionist and management wasn’t any help either when I called about my problems, just waiting for the manager who never replied. I want a full refund and I am still waiting.
- Monica (5/5): It was okay but very overpriced in what was offered. - Walking distance to everything that I needed It wasn’t very clean and very worn. The balcony looked right into a huge demolition yard. The garbage room was disgusting with no recycling facilities.
- Bonnie (8/5): Great location, good unit, pet friendly and definitely worthwhile to stay there again - Excellent and central location for local pubs, cafes and restaurants and close to the city.
It was great that my 9yo Black Labrador was able to stay here with me and he settled easily.
It was a great sized 1-bedroom unit, and I liked that the bathroom access was separate from the bedroom.
The bedroom was spacious with plenty of wardrobe and cupboard/shelf space.
The bed was very comfortable.
The kitchen/lounge/dining area was sufficient for 1-2 people.
There were also laundry facilities although I didn't need them. The cleaning could have been better especially the shower recess, vents and partially blocked drains.
The ducted air conditioning was only working through 1 out of 2 vents in the kitchen/lounge/dining area which made it very warm even with the blinds completely closed.
- Tracey (10/5): Had the best time and public transport was awesome to get into the city of you needed it - It was in the best location and we loved having an appt so close to Sydney Needed some updates to the furniture
- Lin (10/5): very cofortable - the style of interior nothing
- Chopin (10/5): Great location and very comfortable clean apartment - I was very happy with the location of the property and cleanliness of it. It had everything that is needed for a pleasant stay. More importantly was the prompt attention and considerate manner off the staff. Definitely will stay there again. No complaints
- Anastasia (1/5): Cancel your booking if you are allocated unit 7 which is covered in black mould. - Cancel your booking if you are allocated unit 7 of this complex and remediation work has not been undertaken. Unit 7 is a top floor apartment and it has significant water damage with black mould spores covering the ceilings and cornices of the 2 bedrooms and bathroom of this apartment. It is absolutely uninhabitable and should not be available to paying guests. We left as soon as we discovered the condition of this apartment. Further to this the emergency contact does not answer their phone or return your messages or calls. Following up to get a refund required some effort. Save yourself the stress and anxiety and don’t book this accommodation.
- Diane (1/5): APPALLING APARTMENT, NOT LUXURY - There was not much to like in this apartment except that actual area it was in. It was freezing cold & mouldy when we arrived and couldnt get heating in bedrooms to work at all. The place was filthy. The bedding was damp from condensation every day. The dryer wouldn't dry because they hadn't cleaned the filter in months, it was so compacted with lint & was a fire risk. The floors were wood panel and were lifting so were a tripping hazard. The stove vent wouldn't work adding to condensation woes. The fan in the bathroom was inadequate as it too needed cleaning as did the drains, the shower kept overflowing. There was no blind in the large lounge window, it had fallen off and the one in the bedroom wouldn't roll up or down. There was no remote for the TV and the cushion seats on the couch kept sliding off when you sat on them and you'd end upon the floor. There were 2 portable fans but both were broken. I took many photos but could only submit 4 unfortunately. We complained and were given 30% discount but even this did not make up for the state of the apartment. This apartment should not be advertised as a modern luxury apartment and should not be on Booking.com. it was appalling.
- Matthew (9/5): Superb - Instant coffee would have been good,
- Ely (7/5): 3/687 Rozelle - Location. The internet was fast. The doors were hard to open. The cooking pots were old and rusty. Not enough utensils. The pillows were stained and old.
- Marg (5/5): It really needs some maintenance and better cleaning - Location was great being near family. Unfortunately It wasn’t clean. Bathroom had hairs in the shower and on the walls. The bin in the bathroom was really rusty as was toilet brush holder these are a cheap and easy thing to fix. Kitchen cupboards had greasy fingerprints on them. No matt. ress protectors on the beds. Skirting boards that were not attached to walls was odd. Tea and coffee would have been a welcome addition. Floors and carpets (not vacuumed) felt grimy. Floor fan in master bedroom was broken and on a lean. Cords for blinds in Master bedroom were broken
- Celia (10/5): Lovely modern clean apartment. Enjoyed out stay would stay again. - Great location, very comfortable, great cafes just over the road. Would definitely recommend this lovely apartment for stays in Rozelle. Parking was an issue.
- Sejuti (5/5): Passable - The kitchen The bedroom smelled like mould. I slept in the living room at times
- Speldewinde (6/5): It was a safe location and lots of good cafes and restaurants to eat at. - Great location, but the entrance to the building was so dirty. The balcony and view from the apartment was not very pleasant. The parking was a problem, at least you could have offered a discount parking area?
- Nicholas (5/5): Not for everyones taste - The apartment is in a good location handy to shops and transport. The apartment has a good setup however could be better with more utensils and a freshen up of the place.
Dont expect a view because there isnt or a grand entrance or any bells and whistles. This suits me fine. Its a good little apartment and if you dont need the usual facilities/services that a hotel/apartment may offer then you will be just fine. We didnt enjoy staying in a place that has a couch needing to be replaced or the fact there was hair all on the floor making it unpleasant especially with a baby crawling. Also wasnt pleasant getting a blanket out of the cupboard smelling like someone urinated on it or the devuet smelling musty or something horrible.
The bed was rock hard however that might suit some people.
The apartment had midges throughout and it appears they come through the vents or from the garbage room. Something that can be easily fixed but annoying to a guest.
The place needs a freshen up i.e paint job, floors done etc its just one of those places that you dont have high expectations for what you pay
- Leanda (7/5): The location to the event I was attending was great, plenty of restaurants and public transport close by. - The location was great for where I needed to be. The instructions to enter the property were really good. The place was clean and tidy, it was a lovely touch leaving little treats. The walk way into the property is pretty dark and uneven. Some of the furniture was a bit tired. You needed to take all supplies with you, tea etc.
- Natasha (7/5): Good -
- Rosemary (7/5): It was comfortable and convenient for us as we spent time with family living in Drummoyne - Good location. Close to our family and close to cafes and restaurants.
Enjoyed the Tim Tams left for us. No dish cloth for wiping benches. We used handy towels but would have preferred dishcloth.
Disappointed there was no salt and pepper or tea/coffee bags and any milk. We arrived quite late and were dying for a cuppa.
View from balcony was awful - back of a derelict building.
- Becca (7/5): It was perfectly comfortable for two nights. Based on the other reviews, I ended up being pleasantly surprised - The location was amazing, and despite the proximity to the road there was no traffic noise. The furniture was in a pretty bad state - large rip on the sofa, and the outdoor furniture was practically unusable - covered in rust, no chair
- Wendy (4/5): Stressful, no one answered our calls to ask where the apartment was. No sign , only small number on - Proximity to cafes No signage stating Balmain modern apartments. Photo of apartments was not the correct one. Wrong code given. We were given a 4 digit code. Luckily a guy came down to see us struggling to get into property & helped us locate keys. Code didn’t work. Surrounding grounds were full of rubbish & smelt. Apartment smelt musky & damp.
- Deena (6/5): Convenient - Clean bed & bathroom Unable to reach lockbox and do code at night
Paid for parking facilities which I would have preferred elsewhere . V rough and difficult to park ..
- Kim (8/5): Very good - Great location and big apartment, instructions easy to follow No tea, coffee or milk provided. Cups were dirty, no sharp knife for cutting.
- Go (3/5): Poor - the separation of the room and kitchen It's not clean
- Bevan (8/5): Very good -
- Carmelo (7/5): Good - Location excellent safe and secure. And quiet The balcony. The rusted bin in the bathroom which is easy to replace. The rusted man hole in bathroom ceiling. Cheapened the experience
- Anne (7/5): Satisfactory - Close to transport and restaurants Poor conditions of wooden floors thoughout the apartment.
Leather sofa bed in lounge was particularly uncomfortable as seats slipped forward.
Acess through security gate with key was extremely difficult.
- Stephen (10/5): Exceptional - Location
- Cam (6/5): Great spot, bad customer service - Location to the city and quietness of area When attempting to check in the week of stay I was unable to, only able to actually check in on day of arrival.
Despite stating that I would arrive between three and four pm I only received check in instructions at 9pm and I was travelling with parents in their 60s and a three year old. I was not happy about the time it took for them to make available the check in details. Or the fact there was no one available on the phone number.
- Jordan (8/5): Fantastic Location - Great location, walking distance to everything you need. Great sunny lounge & balcony to unwind on after full days of sightseeing. N/A
- Ellesia (6/5): Wouldn't return. - The place was modern Multiple things were broken, inclusive of the lounge that was split, the bed was harder than sleeping on concrete. Access to parking had holes wider than my car and significantly deep, and floods when it rains. (The access needs to be fixed and residents should at LEAST be advised of the poor quality especially when paying a lump sum of money for parking)
- Chantelle (9/5): Superb -
- Anna (8/5): Cheerful quiet and safe location - perfect for a quick getaway and easy access to transportation. - Entry instructions were simple. The team were super responsive and helpful when I was unable to access my original emails. Quality eating spots are nearby and it is a quiet place where you can have a decent rest and get away from the hustle and bustle. The kitchen is fully decked out, but if you arrive late bring your own tea/coffe/milk before stores close. Otherwise the local supermarkets are a short distance away.
- Lauren (4/5): Wasn’t worth the money paid - Had everything I needed as well as some little extras Smelt, windows don’t open, dark and shower had mould in grout
- Susan (7/5): We enjoyed our stay. Easier access would have made a difference. - N/A for breakfast. Location was good. Being able to have our dog with us was very much appreciated. Availability of parking was good. The lack of road noise and peace and quiet was appreciated. Being in a central location was appreciated. Key access. The lock box being high on the wall and difficult to negotiate was very much a challenge. There was considerable difficulty reading the numbers at dusk. We were very fortunate that a resident was able to assist us. Also, the gate key, if you aren't made aware, is difficult to operate. If you push the key fully in the gate won't open. The apartment was suitable. It would have been appreciated if there could have been tea/coffee on arrival. Having a mould allergy, it would be appreciated if the mould in the shower wall tiling grout could be cleaned.
- Frank (3/5): Poor -
- Thor (5/5): Our stay was a convenient location but, for what paid it could’ve been better presented. - We liked the location, anybody could have taken the key from the lockbox. It was unsecured (open) at the bottom of the box, so you could put your hand inside & take the key! The gate key entrance is very tricky to open. When was it last checked by management? In the kitchen there was dishwashing liquid, but, nothing to wash up with, no dishcloth, no washing up sponge. So therefore nothing to wipe down the bench, table, or to wipe the floor if water was spilt. No paper towels no tissues .
We would have liked to have sat outside but, the rusty table and chairs were not inviting, plus the floor in that area hadn’t been cleaned for ages, not brushed, not mopped or wiped down. We went to use the washing machine but, the container of liquid detergent was empty, so we had to buy our own, (we took ours with us). In the bathroom the shower drain must be blocked, as the water would overflow out to the bath mat, so you walked out onto a wet mat. The toilet seat didn’t fit properly & was loose. The bedroom door doesn’t close, but, what was worse and not very unhygienic, there was no mattress protector on the bed, 😞 who makes a bed in accommodation without putting a protector down first? In the lounge, when was the last time the rug was cleaned? It was filthy! The sofa was ripped, not a good look! 😞 And we’re paying good money for this kind of accommodation? Not worth it!. Looks good in your photos ! We should get some kind of compensation/refund for 3 days at least? Management isn’t doing its job properly by not checking after the cleaners or talking to them after doing a job. To the owner…..Please learn from this feedback.
- Carlee (1/5): Give this apartment a miss! - The location was really good - just down the road from the main Rozelle shopping district.
The apartment had been recently renovated. Oh where to begin?
I've never before felt the need to immediately leave a place of accommodation I was staying at, and I have stayed at some real dodgy places (hello European hostels!), so this was a first for me.
Our bad experience started with car parking. The accommodation provider has a number of apartments in this complex, but only one car park that has to be booked separately. We contacted the provider well in advance requesting access to the car park and paying the additional fee.
We arrived at the property and discovered that someone else was parked in the spot we had paid extra for. We couldn't figure out who the car belonged to, so we contacted the provider and told them someone in the spot. Their response was that we should park on the street because it was free at that time of night. We had just driven from Melbourne and this was not at all practical for us, so we squeezed in beside the other car. This was however not an option because the park belonged to someone else. In the end, we didn't have access to the car park for the first two nights of our stay. It turned out it was another of their guests that they apparently told could use the park 🤦♀️
The property didn't understand that we weren't really paying for the car space; what we were paying for was a place to park our car without hassle or concern. We didn't want to have to deal with parking in inner west Sydney!
The car park itself was also nothing to write home about. It was down this dirty laneway, which wasn't sealed and had enormous pot holes. The laneway would flood whenever it rained. The laneway also had rats 🐀 (they were enormous) and the allocated car park had rubbish in it.
To get to the apartment from the car park (and from the street for that matter) was via an alleyway. It was dark and creepy, like something out of a horror film.
- Brae (7/5): Good - The cleaners were still in the place when we arrived at after 8pm when check in was meant to be at 2. We were made to wait for 20 minutes on the street after a 4 hour drive
- Graeme (7/5): Was comfortable and tidy. - We were in 2 apartments.
Apart BAL 05, the exhaust in the bathroom was not working, the blinds to to rear main window / door would not close.
Apart BAL 03, no hand soap or dishwashing detergent was provided.
In each no tea or coffee was provided!
- Yasaar (8/5): Very good - Clean tidy Bit too old need Reno’s
- Ben (8/5): Very good -
- Gaetan (1/5): Avoid this place. - Any positive aspect (location mainly) was ruined by the lack of cleanliness. Lack of considerations after sending my complains. Send picture of all bed linnen diety and with hair too. Was given the option to get them changed, but never saw anyone. Really poor Lack of Cleanliness. Lack of care from the property manager(s). Offers that didn't match with the number of people on the booking. Not enough towels. Dirty beds (all) with stains and hair.
- Anne (7/5): My stay was comfortable while parking & no wifi was frustrating. - The property was clean & comfortable. The Wifi password given didn’t work. The only windows to open were in the living area & parking in the street was ticketed till 10pm which was frustrating.
- Karen (9/5): Superb -
- Ruth (9/5): lovely apartment, great location, perfect for our trip! - spacious, clean, good amenities, really good location. nothing. it was all good. only negative was that we weren’t sent the check in instructions on time so had to go to the shop next door for help on arrival.
Photos