Ten Manchester Street
Location: 10 Manchester Street, Marylebone, London, England, W1U 4DG, London, GB
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Enjoy complimentary wireless internet access and concierge services. Take in the views from the terrace and make use of the discounted nearby fitness facility.
Delicious Dining Options
Savor Italian cuisine at Dieci Restaurant or visit the coffee shop/cafe. Unwind with your favorite drink at the bar/lounge. Room service is also available during limited hours.
Convenient Location
Situated in the heart of London, this eco-certified hotel is within a 10-minute walk of Oxford Street and Bond Street. Explore nearby attractions like Marble Arch and Regent's Park.
Book now for a memorable stay at Ten Manchester Street!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Use of nearby fitness center (discount)
- Tours/ticket assistance
- Reception hall
Rooms Available
-
Double Room
1 Double Bed
97 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Bed sheets not available
-
Superior Double Room
1 Double Bed
172 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Wheelchair-width doorways
- Bed sheets not available
-
Deluxe Double Room
1 Double Bed
194 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bed sheets not available
-
Courtyard Room
1 King Bed
172 sq feet, located on the ground floor
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Desk, fenced private yard, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Yard
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Location - ground floor
- Bed sheets not available
- Fence around yard
-
Grand Suite
1 King Bed
538 sq feet, located on the top floor
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Dining table
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Location - top floor
- Bed sheets not available
-
Junior Suite
1 King Bed
291 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bed sheets not available
Guest Reviews
- norberto (10/5): - The property and the room was very nice and clean the staff very friendly and service oriented!!
- allison (8/5): - A lovely stay, gad to wait a little while for room and didn’t get everything we ordered at breakfast. However lovely clean and comfortable hotel.
- Josh (10/5): - Fabulous staff and accommodations
- Ian (8/5): - Very nice staff , good location, Just needs a little update .
- Kelly (6/5): Beware - extra charges on arrival - Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.
- Nicola (4/5): - Reception was poor and unfriendly, bar and restaurant very average and breakfast was awful.
- Simon (8/5): - Liked the place
- Jennifer (8/5): - Hotel is in an amazing location. Many sites are easily walkable and there are several train stations not far. Endless restaurant options in the area as well. The neighborhood is quiet and quaint. The hotel staff is friendly. Overall, the hotel is dated but in good condition.
- Tim (2/5): - Great location, our stay was spoiled by the vibrations of a generator next to our room which made it impossible to sleep. Night manager attempted to blame it on the wind .(!) but we did receive a full apology in the morning.
- Claire (4/5): - First room was dark, dingy and depressing, it felt tired and tatty. Were given an accessibility room which we didn’t. Managed to get moved to a different room the second night which was better but not brilliant. Then asked to leave a £22 gratuity on departure! Wouldn’t return.
- Verified traveler (8/5): Comfortable stay - Lovely room, quiet, comfortable and clean.
- James (6/5): - The location was excellent but the hotel room was quite basic. Very comfortable bed. Staff at check in and check out were really helpful.
- Brian (10/5): - rooms were super small but all was very clean and nice.
- Shelley (6/5): - Not as expected when paying city centre prices. Breakfast was a continental and brought to the room, not a dining option. Better standard of hotels for less in Manchester; will not return.
- Lillian (10/5): - There are so many personal touches. Great location.
- Rob (10/5): - Great hotel - nice suite - great service
- Yuko (10/5): - Great hotel, good location, very clean, comfortable bed. All good, if there are some complimentary biscuits, even better!
- kathleen (10/5): - Great location and comfortable room. Recommend adding more lighting in sitting area, towel bars for hand towels, and Another hook or shelf to hold cosmetics bag.
- Ruth (10/5): - Beautiful hotel well Located and quiet. Great breakfast and good restaurants nearby. Note a flight of stairs to enter hotel.
- Emma (4/5): - Had a very poor night sleep as the was a flag out side window as was banging all night
- Verified traveler (8/5): - Lovely hotel in a great location. Our room was very comfortable, though quite small when you have 2 large suitcases to manage. The included breakfast was wonderful.
- Angela (10/5): - We cannot say enough about how wonderful the property and the staff are! Every single thing and person was A+ We definitely rate it 5 stars
- William (10/5): - Great experience
- tara (10/5): - It was a great hotel
- debbie (10/5): - Amazing as always thank you
- Benton Alexander Angus (10/5): - Room was great! Staff was very helpful and professional. Can't wait to stay again!
- Emma (10/5): Lovely hotel - Stayed here a few times, lovely hotel.
- Antonio (6/5): - Average
- Daniel (10/5): - Quick stay for work but great location and great staff
- Umesh (10/5): - Nice place in central London
- Verified traveler (8/5): - The staff are very friendly, location great. Enjoyed a wonderful stay and will come back again. The only issue is the rooms are tired and could do with a refresh. The bed mattress could be more comfortable.
- MR M J Watts (4/5): Payment - Overall we had a comfortable 2 nights and slept very well. The staff were friendly. Location was very good being very central. However, after check out and arriving home I found that they had not removed a pending amount of £325.00 and have since needed to contact my back to remove it. They also took an additional £26 from my bank which was a service charge. On leaving I had requested not to pay this charge and they agreed not to take it. I have been promised that this will be repaid, but as yet this has not happened. To summarise, a nice place to stay, but advisable to check your bill and bank to be sure payment is correct. Make sure you have not been charged any extra payments that you have requested not to pay. I have not ever given any establishment a poor review before but what was an enjoyable couple of days was marred by the stress of trying to sort out the disorganisation regarding payment etc.
- Paul (10/5): Good Location for Central London - Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
- Carolyn E (8/5): - We loved this hotel and would stay there again. The bed was so comfortable. It was clean and airy, and had plenty of room for our luggage and for us to sit and enjoy a drink. Our only complaint was the hot water level, it was medium-warm at best.
- Anne (6/5): - Lovely entrance hall spoilt by spell of cigar / cigarette smoke. Room needed some refurbishment.
- Jessica (10/5): - Beautiful little hotel! Amazing location. Wonderful staff.
- Alan (10/5): - We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
- Adam (6/5): Going backwards - I have used this hotel a lot in the past and has been very good but the rumour had on this occasion was not very good, the bed and the mattress were very small and very uncomfortable, the breakfast has now become a bit of a con also . I did say something to the girl on reception, but she looked at me as though I was speaking Japanese, I think I will get this hotel a break for a few years.
- Lisa (10/5): - Ten Manchester St never disappoints - it is our go-to hotel whenever we’re in London. The staff are warm and friendly, and the location absolutely cannot be beat.
- David (10/5): - Excellent location, really nice place.
- Piero (8/5): - Area was very good. Staff friendly. Room very small and needs updating
- Michael (10/5): - Always great to return for another stay here.
- Ian (6/5): - The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
- Stephen (10/5): - The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
- Gil (10/5): - 4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.
- Verified traveler (4/5): - Rude staff. Worn furniture. They try to charge a ‘service fee’ upon checkout which is deducted off your £100 deposit (which you have no option to put on hold, despite not having any intention of making use of the minibar). No idea what the service charge relates to. The ‘service’ by no means justifies an additional fee and the hotel cost per night covers what one would expect as service. Unless you check your deposit charge refund you will be charged this service fee. I was told that I was not present at checkout, however I had checked out at 9am and left my luggage for later collection. Stayed here twice before but this is the last time. Having stayed at 5 other hotels in the vicinity, I’ve found there are much better places than this.
- Karen (10/5): - It looked like we were in a disabled room. Bathroom had seat and rail.
- Anne (10/5): - Loved it! Great value for the amazing location. Some of the best shopping and restaurants just steps away. Would recommend.
- stefan (4/5): - Reserved two rooms with breakfast included. The hotel totaly denied this and did not let me have breakfast. In the hotels.com booking its clearly stated breakfast included.
- Cara (8/5): - I thought the the team was pleasant and the hotel itself was clean. The area is quiet, walkable and close to restaurants and transportation. I was put off by the “gratuity/accommodation” fee added on the bill at the end of my stay with no transparency. It wasn’t a small amount either! Firstly, This extra fee shouldn’t exist bc the service of their staff is part of being a hotel. Second, if it’s a gratuity, the guest should have the option to leave an amount at his/her discretion. I’ve asked the hotel to reimburse me. Moving forward, I’d love to see this cost removed.
- Jeffrey (6/5): - Nice location, good breakfast, helpful staff!
- Clare (8/5): - Lovely staff and great area
- Kirstian (8/5): Great location but eat elsewhere - super location, compact room but very expensive room service
- Kevin (10/5): - Lovely. Graat neighborhood
- John R (8/5): Quiet central hotel - Excellent attentive staff and lovely and quiet location. The room could do with a little updating. All in all very nice.
- Kylee (10/5): - Loved our stay but do note that a “king” bed in the UK is much smaller than a king bed in the US! Unfortunately I haven’t found anywhere in the UK that offers an American sized king bed
- Steve (10/5): - The only negative was that the room was not available at 3pm and we had to wait a short while to use it . Other than that excellent and we would definitely use again👍.
- Lisa (8/5): - We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
- Daniel (10/5): Soured by surcharge on exit - Lovely hotel. Astonished to receive an additional service charge to fund their cleaning staff upon departure. Surely that’s part of the hotel purpose??
- Anne marie (6/5): - The areas was ok
- Anne marie (6/5): - This property was ok very expensive for what you got Don't agreed with them adding service charge you've already paid that in the cost of the bookings seems there's a charge for everything
- Riva (10/5): Great hotel - Very clean and smart hotel. Room had everything we needed and was a good size. Nice bathroom with luxury toiletries. Bed and pillows a tad soft for my taste. Service was impeccable. Breakfast was tasty.
- sarah (6/5): - I last stayed here 10 years ago, and had great memories of the space and staff. It's still a great location, and the staff were fine but the hotel is feeling a little rundown now (same carpets and now with some stains; drains and bathroom are old, shower door wasn't working as intended). It was a comfy bed still :)
- Richard (10/5): - Excellent city hotel in a good position
- Stanley Keith (10/5): - I love this hotel. It is small & quiet with wonderful service. The area around it is my favorite place in London.
- Robin (10/5): - Very private…all areas are individual and very subtle Tola checked me in…excellent
- Jalal (10/5): - Wonderful area of London .Property neat and clean staff friendly and courteous.
- Yvonne (8/5): - Lovely hotel would stay again
- Pamela (10/5): Really nice hotel with a friendly boutique feel - This is a really nice hotel with a friendly boutique feel to it. The staff were very friendly, efficient and helpful. We had a courtyard room which was nice. It was a little bit on the small side but this was made up for my having an outdoor courtyard area to sit in. The bed was comfortable and the bathroom was clean and functional with a shower rather than a bath. It was my birthday when we were there and they had decorated the room and left a cake, along with a lovely, hand written, birthday card in the room for when we arrived. This was a really nice touch and was much appreciated. By only gripe was that they charge a £13.80 service charge at checkout. While this is not a lot of money, I really object to being asked to pay unexpected costs. When I book a hotel I expect to pay the advertised price.
- Karanjit (8/5): - Good value for money. There was a surprise service charge that we had to pay. However, the hotel was very clean and the staff very helpful. The breakfast was good. We would definitely stay again, the location is very good.
- faye (10/5): - Lovely clean hotel, room was bijou but adequate for our two night trip. Freshened up went we went out for the day. Super convenient for central London. Breakfast was lovely with plenty of choice.
- Lindsay (10/5): - I had a great experience at 10 Manchester St. Hotel. Staff were friendly and helpful. The room was small but perfect for my needs, clean and updated. I would stay here again!
- Keith (10/5): - Very nice hotel well worth a visit and exceptional value for London
- Eugenio (10/5): - Great hotel! Big rooms
- Mark (10/5): - Very nice experience. Rooms are not large but serve the purpose…
- Mireille (10/5): - It was excellent. I was just too tired to be able to enjoy all it had to offer.
- David (6/5): Not veggie or vegan friendly and hidden charges - Hotel was really nice and clean. Only a couple of big bears 1. Being informed there was a 4% surcharge added to the room for service. We stayed one night and didn’t have any extra service. Just put the price up by 4% and pay your team properly. We shouldn’t be made to feel guilty for not tipping when we’ve not had any real contact with staff. 2. At breakfast, we asked if there was a vegetarian English breakfast. They said there wasn’t but we could have more tomato. This is the first hotel I’ve seen in decades that doesn’t offer a vegetarian cooked breakfast. We also asked for dairy free spread but were told that they didn’t have this. So anyone vegan or with a dairy allergy (like my daughter) wouldn’t be able to eat here. The staff seemed confused that we were even asking for it and said they need to be told in advance. All in all we had a lovely stay but those things did bug me. We would stay again but I’d probably breakfast elsewhere.
- Alan (10/5): - Friendly staff, clean, comfortable and quiet - would definitely stay again. Only dusappointment was the "discretionary service charge". I wasnt going to get into an argument about that as i really apprecaied early check in and upgrade, but it is not what you expect and i dont see what service i received that would not be included in the room rate.
- Howard (6/5): - I had a deluxe double room - and would have expected a bath and a shower instead of just a bath. When I checked out, I was asked if I wanted to give £11 “to our wonderful housekeeping staff”. When I questioned this, I was told I had agreed to this when I signed my registration form. In had - but very few people read everything on their registration form I don’t understand why the hotel can’t simply add £11 to the price in the first place. Taking an extra £11 seems a little underhand,
- Gwenlais (10/5): - Fabulous small hotel in a quiet side street close to Marleyborne high street. Wonderful breakfast
- Andrew (8/5): - Good location. Friendly staff.
- Arlene (10/5): Wonderful boutique hotel - The room was small but very well appointed. Bathroom was modern. Each staff member was extremely accommodating and friendly. The breakfast was excellent and very worth including g upfront.
- Mark (2/5): - Dreadful experience. Staff and hotel not customer focused and poor attitude. Very over priced.
- andrea (10/5): Great! - Great stay as usual! Clean room, love the 10 restaurant and the cigar lounge
- Brandon (10/5): - Great hotel, very homey
- ioannis (10/5): - Clean, nice bar, GREAT staff, rooms ok
- Philip (10/5): Shopping trip - Very convenient for shopping and nightlife
- Emily (8/5): - I enjoyed my stay. There were some hiccups but the staff was very kind. And I really enjoyed the location.
- Miriam (10/5): Very comfortable and convenient - Very comfortable hotel all together, well located in a lovely area a few minutes’ walk from shops & restaurants and close to bus stops and Tube stations, small but comfortable and well equipped room, very kind and helpful staff, excellent breakfast in the charming dining room.
- Joan (10/5): - Wonderful location lots of restaurants shopping and short walk to the Baker Street and Bond St tube station and bus line…wonderful staff very hospitable and attentive.. room was very comfortable (tv reception not good from US) Great towels! A nice homey place to stay Will return next time in London!
- Verified traveler (2/5): No stars, don’t stay here avoid it - Arrived to no one to help with multiple bags. Room was tiny, worn carpet, smelt of smoke, TV didn’t work and the shower leaked. I asked to move room was told no. I had to carry all my bags to the room myself, no help was offered. When I checked out, I was presented with a bill for a service charge, when asked what this was for, the lady couldn’t explain except say, that’s what we do here? For what? I had no food or drink and carried my own bags? Will never stay here again, no apology and I advise you not to book this hotel. Pay less or more and stay somewhere else. So poor for its location.
- Simon (6/5): Since when do Hotels ask for a service charge ?? - Lovely hotel. Great location. Super staff Had paid in advance. Was told i had paid in full on arrival. On checkout - i was asked to pay £10 service charge - i got a nasty feeling it was an attempt to rip me off. I declined - but worrying if this is creeping into Hotels.com pricing or Hotel practices generally
- T (10/5): A very warm welcome, you feel part of the family - Can highly recommend this hotel. You are welcomed by the friendly staff who are so helpful and so obliging and cannot do enough to make your stay feel like you are at home and part of the family. The warmth radiating from them all definitely cannot go unnoticed. The hotel is very comfortable, spotlessly clean and a fabulous breakfast. We were originally only booked in for one night but decided to extend our stay. Credit to you all! Definitely will be back.
- Tamar (10/5): Overall good experience - The hotel is in a great location, rooms are small but everything is very clean and friendly staff. There is a cigar room that when used, the whole lobby smells, which I didn't like. And also what bothered me, is that I was told I should pay 3% for house keeping and services, they didn't mention it was optional.
- Aniruddha (10/5): - Good location, understated and homely but has become quite expensive over time .. used to be much better value for money but now not so much
- Jonathan (8/5): Great place - Very pleasant stay - superb room, just a little noisy if your room is close to the road. Plenty of bin men early in the mornings!!! Otherwise excellent!
- Billy (10/5): - Lovely "boutiquey" hotel, within walking distance of central shopping area of London with the high street shopping of Marylebone next door, Welcoming and freindly staff always there to help
- Philip (10/5): - Beautiful restored building in lovely neighborhood
- Kathleen (10/5): - Loved everything! On a quiet street a short walk to dining and shopping. Beautiful area!
- Nick (8/5): - The location is second to none. Loved the area and the rooms were perfect for what I needed.
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