Franz Guest House

Location: Via Donnalbina,n.40, Naples, it

Star Rating: 9.2 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Standard Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Quadruple Room

  1 King Bed and 1 Large Twin Sofa Bed

  237-sq-foot room with city views

  
  

  Layout - Separate dining area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Desk, queen sofa bed, and wardrobe or closet

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Sofa bed
  • Daily housekeeping
  • Espresso maker
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • Shared/communal kitchen access
  • Bedsheets provided
  • Griddle
  • Paper towels
  • Closed captioned TV
  • Bathroom emergency pull cord

• Superior Quadruple Room

  This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Manuel José (10/5): Tuvimos una estancia super agradable . Estaba todo muy limpio, cama cómoda y todo muy bien. La habitación un poco más pe - La ubicación Habitación un poco pequeña
• Russell (8/5): Ideal central location makes its within walking distance of most attractions. - Central location within the city giving easy reach for all facilities. Cute balcony where you can sit with a drink and watch the folk going too and fro in the busy street below. Nice light breakfast supplied. The packed room was a little small for our overall comfort, however was satisfactory for a short (few days) break.
• Estigarribia (10/5): -
• Alina (9/5): -
• Felipe (8/5): - Great communication with the manager, good bed and acomodations. The location seems a bit untrustworthy and we hesitated to arrive too late, but to our suprise it was quite safe.
• Andrea Fabiana (7/5): -
• Martina (10/5): -
• Raimonda (1/5): - I usually don’t write reviews, but I feel like this time I really need to. Why? Because I chose this accommodation based on the existing reviews, and they definitely did not reflect reality. The first criterion was breakfast at the accommodation. Both the reviews and the owner’s description mentioned that “real Italian breakfast” was included in the price. Upon arrival, the breakfast was quite surprising — it consisted of a packaged pastry (a croissant with a two-year shelf life), an unknown cookie, and juice from a carton. Another important aspect was late check-in. Before booking, it was not possible to contact the owner. I also couldn’t find any information about additional fees. Only after making the reservation and payment did I find out that late arrival would cost an extra €25. The owner stated that this was mentioned in the rules, which I admittedly did not check, as I didn’t think it was necessary. In my opinion, it would be much more logical to clearly state this in the check-in information notes. When we arrived late, around 11 PM in Naples, and reached the property, we still had to wait about 10 minutes for someone to let us in. After a long journey, it was not pleasant to stand outside waiting, especially when being told it would be “just one minute.” Considering that you already pay €25 extra for late check-in, it would be much nicer if someone was waiting for you rather than the other way around. The second criterion was towels. We stayed for a longer period — 5 nights — and found two large towels and four small ones in the room. This was simply not enough for the duration of our stay. What shocked me the most was that after placing a used towel on the floor, I later found it hung back up next to the clean ones. The third criterion was bed linen. Staying for five nights, you would expect to sleep in clean bedding. Based on common sense, it would be appropriate to change the bed linen at least once during the stay.
• Dutu (10/5): -
• maria (9/5): - Posizione eccellente perché centrale Colazione, meglio roba fresca
• Giusy (10/5): Struttura ben centrata , da lì a piedi puoi raggiungere via dei presepi, via Toledo, visitare la galleria , piazza del p - La struttura si trova in una posizione strategica e ben centrata!
• Casulli (10/5): - Todo muy bien. Excelente la atencion, el lugar muy lino y centrico
• Matthiopoulou (10/5): We had a very comfortable and pleasant stay! - The apartment was very nice and had all the necessary amenities. The bed was very comfortable, and the kitchen was clean and well-equipped.
• Francesco (7/5): Ma - Era vicino centro. Proprietario molto Gentile La cosa non mi è PIACIUTA era appuntamento alle 11 ,doveva pronta per entrare nell’appartamento, invece no c’era un’altra coppia ho dovete aspettare altri 15 minuti ( che per correttezza doveva uscire alle 10). E non finisce qui la signora delle PULIZIE ha solo ramazzato letto e via TUTTO SPORCO !!!!! Mi spiace tutto per il proprietario che era MOLTO GENTILE .
• Francesco (10/5): -
• Nadia (8/5): -
• Natalia (10/5): -
• Lucia (10/5): Recomendado 100x100 - El Alojamiento estaba bien ubicado. Muy limpio y cómodo. La hospitalidad de Francesco fue excepcional. Exelente trato y comunicación. Lo recomendamos
• Martina (10/5): -
• Carmen (4/5): - Locație bună. Administratorul prea insistent, probabil inconștient de condițiile oferite. Prosoape murdare, negre chiar, pat inconfortabil, baie nefuncțională, bucătărie murdară cu mobilier vechi, nefuncțional. Menajera nepoliticoasă.
• Omar (9/5): Very comfortable room and very clean. Location was great to get to shops, cafes & restaurants etc -
• Pesiri (10/5): - La struttura era molto carina, ci hanno accolto molto bene e la stanza era pulita e ordinatissima, non c'è nulla per cui lamentarsi
• CristinaAnna (6/5): - Stanza nella media.
• Patrizia (9/5): - Tutto perfetto
• YVES (8/5): -
• Sini-Maaret (8/5): - Hyvä sijainti ja hyvä yhteydenpito Guest Housen pitäjältä.
• Galasso (10/5): Propietario gentilissimo ..pulizia eccezionale siamo stati benissimo grazie - Tutto Niente
• Erica (9/5): - Posizione e disponibilità del personale
• Emanuele (10/5): -
• Fabien (10/5): Sicuramente cercherò di soggiornarvi nelle mie prossime vacanze napoletane 😄 - Camera accogliente e con tutto il necessario per una mini vacanza.Zona strategica per raggiungere tutte le principali attrazioni a piedi,a metà strada tra via Toledo e quartieri spagnoli. Niente.
• Ariadna (10/5): - Franz is beyond nice. He is a really kind person and tries to make you feel as comfortable as possible and helps with what you'll need. He indicated us how to get to far away places taking public transportation and let us store the luggage during the morning after checking out. The appartment is very clean, quiet and the location is perfect to discover naples. I really recommend this accommodation.
• sara (8/5): -
• recanatini (8/5): -
• Occiganu (8/5): -
• Paula (10/5): - Since before arriving at the hotel we were very well informed by Francesca who constantly communicated to give us suggestions about Naples and guide us with restaurants and touristic sites, the super nice and clean room with everything you need even kitchen. Veronica quiet we received excellent very friendly and helpful. I definitely recommend it. Extra point only them asked how was the night and if everything went good!!
• Adrian-Claudiu (10/5): Perfect! - Everything was perfect! Thanks Franz for all! We recommend this place!
• Hayley (10/5): It was a good place to stay to visit Naples. Quite central and within walking distance of the port for us to join our cr - It was a nice surprise to find cold drinks in the fridge that you could buy for a small charge. The complimentary snacks were an added bonus.
• Franco (10/5): - Gute Lage, nettes Personal. Hilfsbereit. Aufjedenfall zu empfehlen
• Higor (10/5): - Incrivel, otimo atendimento pelo proprietario, ame
• Virginia (9/5): It was a very short trip and I was very happy to stay there for two nights. - Very comfortable and central, nicely decorated apartment with bathroom (very spacey bathroom) and with enough space for two people. The owner is always available to assist and really friendly. I totally recommend it for a short trip.
• Nikoleta (1/5): Bad - . Be careful with this property. After the room was cleaned, my blazer jacket went missing, and my friend’s make up was gone too. I contacted the apartment owner, and he told me to check the room more carefully. Before leaving the room, I left my blazer on the clothing shelf. When we returned to the room in the evening, I noticed the blazer was gone, and it was clear that the cleaning lady had been in the room because our things had been moved around to different places. Take extra care, as personal items can disappear from the apartment.
• Reimund (10/5): Klar, hier ist ein Vorschlag für die Bewertung: - Wir hatten einen sehr angenehmen Aufenthalt in dieser Unterkunft. Das Zimmer war klein, aber äußerst sauber und funktionell eingerichtet – Die zentrale Lage war perfekt: Von hier aus konnten wir alles bequem erreichen. Der Check-In und Check-Out verliefen reibungslos und unkompliziert. Wir können dieses Apartment oder Zimmer besonders Paaren wärmstens weiterempfehlen.
• ROGER (10/5): - Regresaría sin dudarlo, Franz es excelente anfitrión
• Luca (8/5): - Posizione perfetta per poter visitare le parti più centrali di Napoli a piedi, 2 fermate della metro vicinissime!C è tutto quello che serve a pochi passi
• David (10/5): Exceptional - The location is excellent, safe, and the apartment has everything you need to enjoy your stay. The breakfast is basic but enough. All the items were a bit too sweet for our tastes.
• Patricia (10/5): - El lugar súper bien ubicado, muy fácil acceso a todo, lo mejor la atención que recibimos, estuvieron súper pendientes de nosotros. Muy recomendable
• Suzanne (10/5): - Grazie, Franz!! We really enjoyed our stay and would come back again.
• Ashley (10/5): - Really nice property! Would love to stay back there again!
• Giuseppe (10/5): - Alloggio delizioso, pulito, ordinato e curato. Posizione strategica, centrale e comoda a tutte le attrazioni di Napoli, e ai mezzi. Francesco è stato sempre presente, disponibile e attento ad ogni richiesta o esigenza. Consigliatissimo!!!
• Elsa Maria (8/5): - Francisco was very helpful and accommodating.the place was clean and the location was great.
• Noor (10/5): Exceptional - Great location and a very friendly host!!
• Philip (9/5): Clean comfortable and convenient - Clean and conveniently located It’s in the historic district so the entrance is to the building is not very attractive.
• Micky (8/5): Very good - All good, spotless, great location. Very helpful owner. Lovely decor Entrance was also the kitchen and tiny, made it difficult to use. Someone was using it as an office in the morning, so not ideal. Lumpy pillows.
• Candido (9/5): Superb - The location is amazing and right near palazzo venezia or old town
• Bogdan (5/5): Passable -
• Toni (8/5): Very good -
• Gamal (8/5): Very good -
• Jan (9/5): Very good appartment, clean and central location. Franz and Rafaella were very helpful. - The location was very central (in the historical centre and on walking distance of the Spanish quarter) in a small street. We were received by Rafaella who explained everything about the property, handed over the keys and cleaned the property. We could leave our luggage in the kitchen after checking out. Check out time was officially 10:00 but we could use the very nice bathroom just before we left to the airport at 13:00. Franz sent us useful information about the city and how to reach the different places. He answered all our other questions also very accurate. The room was quite big with a small balcony to eat the breakfast. The breakfast was a bit too simple.
• Rory (10/5): Exceptional - Francesco at Franz Guest House is amazing. Use it for your exploration of Naples Centro. Try the ragu!
• David (6/5): Neapel Franz guest house - Vi kom dit och tänkte var har vi hamnat. Ett boende i en mindre gata med mycket klotter. Men sedan insåg vi att det var neapels kultur och med tiden började man uppskatta det. Vi kompisar tycker nog det är den bästa destination vi åkt till gemensamt. Bra mat, mycket och göra runt om. Värden var väldigt bra och vill vårat bästa hela tiden. Det som drog ner betyget var att det var lite småfläckar på sängen och Wi-Fi funkade inte på hela veckan förutom sista dagen. Men värden kompenserade för detn
• Dharm (9/5): Superb -
• Reka (7/5): Good - Clean room, good location. Breakfast wasnt good.
• Lynn (8/5): Very good -
• Jiaqi (10/5): Exceptional - I thank Francesso for the timely greetings and kind words each day and Raffaella for the outstanding room service, everything was TOP notch and I have no hesitation in recommending it! Choose with your eyes closed!
• Martina (8/5): Very nice, safe and clean room in the centre of Naples. Breakfast is not fresh and a bit small. Can definitely recommend - Very nice and clean room in the centre of Naples with small balcony (1st floor and no view). Francesco is an awesome guest, always ready to help and answer any questions. We also felt very safe. Breakfast is not fresh and it consists of brioche, small box of juice and similar snacks. Plus a coffee capsule for either espresso or capuccino (very sweet). And there is a fridge with various drinks in the room that you can take for a charge. Overall we can definitely recommend Franz Guest House. The room is not that spacious. For example with two big luggages there will not be a lot of space left to move around. However if you plan to just sleep there and otherwise be outside all the time, it will suffice.
• Michaela (10/5): very nice guest house near the center. There are 2 guest rooms with small balconies in this apartment that share an ante -
• Andreas (10/5): Exceptional - The place is cosy and modern, and franz is a great host! It is a cool neighborhood in the middle of old town so the street is noisy but the windows close well and we slept like babys…
• Azzar (5/5): wouldn't recommend - The bed was comfortable enough. The street didn't feel safe, neither clean. The place was not quiet the street noise could be heard throughout the night. The very good breakfast is just a few cold snacks and 2 capsule coffees. There is a camera in the shared kitchen that made me feel unsafe. The host sent too many messages which were inappropriate. I have to admit that I found the whole city unmaintained, and unclean. The toilet flush needed repair or replacement since it could get stock and keep filling the tank and the same time keep flushing. Warning about hot water: if one of you is taking a shower the other one better not have cold water running or else the cold water supply will run out for the person in the shower and they can get burnt.
• Kacper (10/5): Exceptional - Clean, nice room. Francesco is very helpfull.
• Yara (10/5): Great Stay - Well located. Clean and well suited for a night stay. Francesco was really helpful and responsive.
• Tomas (10/5): Absolutely brilliant! - Fantastic! We liked everything. Francesco was amazing, was super quick to respond to our messages, he was super informative and because of him we even menaged to get tickets to Napoli vs Milan match!!! Location great and room was very very clean. I couldn't recommend Franz and his guest house enough. Well done guys and thank you for everything!
• Mohammed (7/5): Clean, comfortable, great location - Great location within naples. Clean and comfortable rooms.. Host was very responsive replying quickly which was reassuring. Would recommend this place. Approx 10 min walk from the sea port. Delay to check in which eventually got sorted die to confusion. Coffee machine leaked, no milk sachets for coffee/tea
• Emma (10/5): Wonderful host who helped us around Naples :) Great place to stay! -
• Giuseppe (10/5): - Clean, quiet and modern room. Convenient having A/C, a fridge, kitchen and great location few steps from the city center. Host Francesco has been extremely helpful and accommodating, it’s been a real pleasure staying at this place. Extremely recommended.
• Verified traveler (10/5): - Great host and location
• Diana (10/5): - Very clean room, great service, great location! Thanks for everything..
• Jacqueline (10/5): I really enjoyed my stay, the owner was very nice & friendly - Very good Very think was good
• Gabriela Madalina (10/5): - Ho soggiornato con la mia famiglia in questo appartamento ci siamo trovati super bene. Sig Francesco ci ha datto tutte le informazioni necessarie per trovarci al nostro agio ( dove parcheggiare,mangiare,visitare). Il apartamento e vicino a tutti punti importanti. La Sig Raffaella una persona meravigliosa e gentile. Adesso eravamo di passaggio ma torneremo per una vera vacanza a Napoli e di sicuro torneremo in questa struttura. Grazie di❤️
• Zlatina (10/5): Great choice - Such a great service. Francesco helped us with everything and also gave us some advices about exploring Naples. Location of the place is more than perfect - near to many restaurants, cafes and interesting places but also quiet and calm. The room was clean and tidy. Coffee and cappuccino tasted great and there was a breakfast in the morning.
• Martin (10/5): Exceptional -
• Jesse (10/5): - Francesco’s property was conveniently located near the train station in old town. The flat was perfect for our single night stay. It shares a kitchen with another suite which was fine for us as we ate out and didn’t even see the other tenants. Francesco was in constant communication with us ensuring we had everything we needed. A very accommodating host! Would highly recommend for a quick stop in Naples.
• Ioanna (10/5): Excellent. We would definitely stay again. - Franz is very kind and helpful. He gave us a lot of information about the city and how to get to the apartment from the airport. The room was very clean and with nice decoration in a good location. Very comfortable bed! It would be better not to have a shared kitchen.
• Adriana (10/5): Perfect! - Nice, perfect location, Close to the center atractions. Very clean and comfortable. Francesco was very nice, kind and allways ready to help.
• Agnieszka (8/5): Very good - The owner Francisco was very friendly. He sent us a lot of useful tips on how to use public transport to reach Pompeii, Vesuvius, Amalfi etc. He always reacted very fast on our questions. The apartment was clean and cleaned daily. Apartment well located, walking distance to the main attractions, port, metro, shopping street. The internet connection was fine. We were happy with our stay but some remarks below. The street were the apartment is located is not really nice, full of grafitti but that's common in Neaples. The breakfast was monotonius. We were not aware that we will share kitchen with other people. Luckily it was not a problem at all.
• Tamas (10/5): Francesco was super informative,gave us good local spots/recommendations and he also was flexible - the location was great!it was super central and was easy to reach everything. the folding bed wasn’t comfortable as the double bed (but we slept well anyway)
• Kelly (10/5): perfect and franz made our trip so much easier 10 * to franz - very central for all public transport , it was an immaculate room ! I am a cleaner myself and I couldn’t not fault the cleaning! It was warm & cosy , the cleaner came everyday , lots of towels were provided also . The shower was hot and powerful . franz was the best host ever!! he collected us from airport for a very low fee ! he gave us a quick tour in his car of the city . He text us daily to make sure we were ok and to send us English links to all transport and the times . he also sent us directions to where we needed to go for transport . it was my daughter’s 14th birthday when we were there and he sent is a video of him playing an instrument and some lovely Italian girls singing happy birthday to her ! it made her day 😄 I couldn’t recommend Franz and his guest house enough ! we will definitely be returning. nothing
• Olga (10/5): Just perfect! - The room was incredible! Everything was new, neat, and tidy. The location is right in the historic center, so it was very practical. The room was cleaned every day. We booked it at the last minute because the B&B we were originally staying at in Naples was terrible. We couldn't sleep all night in our previous hotel, so we were extremely relieved to see that this room was well isolated from any outside noises. Also, the bed was very comfortable, it literally felt like sleeping on a cloud. There were a few snacks for breakfast every day. The staff is really nice and polite too. Overall an amazing experience. We'll definitely book it again if we come back to Naples! Everything was great!
• Robin (8/5): Very good - Good bed, Good location in the old city. Noise from street because on the ground floor.
• Zlatan (10/5): Exceptional - Francesco is very helpful and polite, very nice and clean room, house location is perfect !
• Debbie (10/5): Exceptional - Location was perfect. Franz was an amazing host. Nothing was too much trouble.
• Din (10/5): Franz is very helpful and honest host - it was all fantastic: the room was spotless, the fixtures well sounded (we slept very well), bed, hot water, air conditioning ... all perfect. Franz helped us in everything, he is an incredible host, never met such an attentive and caring host and yet I have traveled a lot. If I could I would put 11 as a vote. I recommend the structure without any doubt. I will definitely go back to Naples and of course I will go to Franz again, who is also very nice 😍
• Lilyana (10/5): Exceptional - Franz is real example for " Make it personal" service! All good.
• Meg (10/5): Exceptional -
• Laura (10/5): Perfecto - A gem in Naples. So comfortable and great location. Absolutely delightful host. We loved everything! Thank you Francesco
• Shane (10/5): Exceptional - Franz was super helpful, he contacted before we arrived to help with anything we needed, also while we were here he went out of his way to help us, couldn’t recommend him enough. Bed was comfy and location was very central and close to the port.
• Rob (9/5): Superb -
• Jennifer (9/5): The host was amazing, the room was comfortable and location was great - Host, location, cleanliness
• Blathnaid (10/5): Meraviglisio! Francesco was so helpful and a fantastic host. Grazie mille! - The apartment was very clean, and had everything we needed for our stay in Naples!
• Vladut (9/5): Superb -
• Henry (10/5): - It was great! Perfect location, nice room and modern bathroom. I would stay here again and plan to do so next time I am in Naples.

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