The Lowndes London – A Jumeirah Partner Hotel

Location: 21 Lowndes Street, Knightsbridge, London, England, SW1X 9ES, London, GB

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Express check-out
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Concierge service
• Elevator
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Express check-out
• Limo or town car service available
• Smoke-free property
• Wedding services
• Tours/ticket assistance
• Free wired internet
• Assistive listening devices available
• Access to nearby indoor pool
• Banquet hall
• Horse riding nearby
• Food and water bowls
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Executive Suite

  1 King Bed

  431 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels and pay movies

  Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and access to in-room childcare; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Turndown service
  • In-room childcare (surcharge)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Superior Room

  1 King Bed OR 2 Twin Beds

  161 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels and pay movies

  Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, safe, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Turndown service
  • In-room childcare (surcharge)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Executive Room

  1 King Bed OR 2 Twin Beds

  242 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels and pay movies

  Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and access to in-room childcare; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Turndown service
  • In-room childcare (surcharge)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Junior Suite

  1 King Bed

  258 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels and pay movies

  Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, safe, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • In-room childcare (surcharge)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Room

  1 King Bed OR 2 Twin Beds

  161 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels and pay movies

  Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and access to in-room childcare; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Turndown service
  • In-room childcare (surcharge)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Hamad (10/5): -
• Nada (10/5): -
• Elissavet (7/5): - The bed Lobby - view
• Nada (10/5): -
• E.J. (7/5): - Het bed en de straal van de douch Prijs en de kosten van de hond
• Ante (5/5): - Price This is not 5*
• Jeffrey (8/5): -
• saif (10/5): -
• meshari (7/5): -
• Hasan (10/5): - Reception staff are very respectful, patient and supportive, never seen like this, especially Anna and Thomas.
• Jose (1/5): - Publicité mensongère Menteur
• Kasım (7/5): -
• Melis (8/5): -
• vanoosheh (10/5): -
• Katarin (5/5): - Location is amazing, staff great Very old, everything about it, smells like stale smoke in most of the rooms I had to ask to be moved a few times
• Gülden (10/5): -
• Sumera (8/5): -
• ABDULLA (10/5): - Everything
• Suliman (10/5): - Great customer service. Thanks to Franko and his colleagues. Nothing
• MICHAEL (7/5): Average - Room was clean & tidy, staff & doorman very polite. We never had an iron and the one we were given never worked very well, there was no toothbrush with amenities which would not normally be needed but we had forgotten to pack them and it was too late to purchase any, breakfast on the first morning was average, we did not like the one cup of tea or coffee rule as I do not even eat food so was only allowed 1 tea before being charged, breakfast on the second day was a bit slow, we ordered 1 item off the menu and we had to ask after For it after 20 mins a second time as it never arrived. We do thing there was a new member of staff still learning the job so took this into consideration, all in all it was a pleasant stay but we would unlikely return.
• Stuart (1/5): Head Office Will be receiving an honest review of our stay. In one word it’s was shocking. - Location Everything
• Wendy (10/5): Always amazing staff .. and comfortable rooms … relaxing atmosphere - We have stayed many times, great friendly professional staff, location, cleanliness, value for money X Nothing
• faisal (10/5): -
• Alhanouf (10/5): -
• Munira (6/5): - Noisy people
• Laura (10/5): - Staff were very friendly and i especially liked the access to Jumeriah carlton tower spa. The staff in the Jumeriah Carlton Tower were not nowhwere near as friendly as in the Lowndes, and hesitated to let us in the spa, whiich didnt feel as welcoming. Dint feel treated as fairly as the regular spa members and hotel guests.
• Souraya (10/5): Amazing - Everything Perfect location, great clean hotel with facilities in Jumeirah Carlton is the best part Pillows were low so maybe next time i ll bring my own pillow or maybe ask for better pillows
• Amal (1/5): -
• Rachel (9/5): -
• adriansimonetti (1/5): - Location and staff No breakfast in property. No gym and no spa. Very uncomfortable and misleading from the offer to the reality
• Abduljalil (10/5): -
• Mayra (10/5): -
• Viviana (10/5): - All is great Nothing
• EVA (10/5): -
• mamdouh Malek (8/5): -
• Patrice (7/5): -
• koray (5/5): -
• rengina (10/5): -
• Reem (9/5): - Clean, comfortable and good location with professional staff 🌷
• B3609MEhussainm (10/5): "A Luxurious Stay with Exceptional Service" 😊 - "The room was immaculately clean and tidy throughout our stay - every time we left for shopping or dining out, we'd return to find it freshly cleaned and looking brand new! The staff were exceptionally professional, friendly, and helpful, making our experience truly amazing. I'd be delighted to book the same room again for every coming trip to London and I wouldn’t hesitate to recommend it to anyone I know.
• Kamel (1/5): - I didn’t get my deposit until now ! From sep
• Khulood (1/5): - Not nice Service was bad and there was no room service. The place is very dull and small
• Alshehhi (10/5): -
• Maha (10/5): الفندق موقعة ممتاز وحلو وخدمة حلوة - كل شي ان يطلعون الاكل للغرفة بقية ٥ باوند … والمفروض مجاناً نفس كل الفنادق الشيء الثاني وهو ان يبون يدفعوني زيادة عشان خدمة بالرغم اني دافعة كامل فلوس الاقامة وهذا شي غريب اول مرة يحصل معاي بالعالم ما مر علي هالشي فقالولي هذا اختياري.. يعني لو احد ما يعرف انجليزي كان دفع ومايدري شالسالقة
• EBTESAM (9/5): استمتعت كثيرا قريب من كل سش الموظفين بشوشين ومحترمين - ارجو التنوع في الفطور اللوبي ضيق وعدم وجود شطاف
• Sayantan (8/5): -
• Alime (7/5): -
• Patricia (10/5): Everything met my expectations, absolutely lovely visit. - The room was up to date, the hotel was elegant yet comfortable, unlike the large establishments where you feel lost. The location was perfect, close to two tube stations. I would definitely stay there again. I cannot think of anything that I would improve.
• Shamsa (10/5): Enjoying my stay - Perfect location Nothing
• Ateeq (4/5): لن اسكن في هذا الفندق مرة أخرى - الموقع لايوجد افطار يليق بالمكان والقيمة حيث ان موظفوا مطعم الإفطار لاتوجد لديهم خبرة
• Meriel (8/5): I would rebook loved the use of the gym of Carlton Tower and location of hotel of course . - Staff were kind enough to upgrade me to a larger room , as original room claustrophobic. Needed more water in the rooms . Breakfast, seemed thin . I wouldn’t include breakfast next time
• Daniela (8/5): -
• Maeve (5/5): Clean and handy but wouldn’t want to spend more than 30seconds in any part of hotel except the room - Clean, comfortable close to shops This is not a 5 star hotel. No foyer area, no greeting at door. Pool and gym advertised are not in this hotel but rather across the road at another Hotel. Staff disinterested- more excited about their uber eats as we checked in and basically disappeared after! Like a really clean hostel- 3 star at best
• Mariam (9/5): -
• THAMER (3/5): -
• Ali (9/5): -
• Giovanna Moro (5/5): - La posizione, ottima, la pulizia della camera. Reception non a livello x accettazione clienti, la colazione viene servita in un locale adiacente ingresso, sporco, servizio inadeguato, scelta del food assolutamente inaccettabile.
• Claire (8/5): -
• Al Ali (10/5): -
• Renate (5/5): -
• Fatma (10/5): -
• Aldamany (9/5): -
• TAHNOUN (10/5): -
• Thamer_F_S (9/5): - All in all what the team has provided was amazing and the location as well Nothing worth mentioning
• Ali (10/5): -
• monica (4/5): Decepcionante - La Localizacion es buena La relacion calidad precio no es adecuada y las fotos que aparecen creo que generan falsas espectativas. Me hiciero la habitacion a las 17 pm y querian cobrarme 200 Gbp adicinales como propina para el personal que no nos subio ni las maletas
• EMRE (5/5): -
• Aljumeriah (10/5): Jumeirah hotel is the best - This is my second home. I feel that I’m with my family because they have very great staff very helpful and they have good will come also they are very friendly. They are very clean. They are very fast on the service. I would like thanks all of Jumeirah staff and management and I hope to see you always the best.
• Sultan (10/5): -
• Victor (8/5): -
• saleema (10/5): -
• Dr.Nasser (8/5): - Location Since 13.9.2025 and today is 30.11.2025 the hotel did not return the 200 Pounds deposit that they charged me during the check-in process. Several messages and phone calls and no response. I am shocked for this behavior with a very prestigious hotel like Jumira
• John (1/5): -
• Salem (8/5): - Location
• Matthew (7/5): -
• Fatima (10/5): Incredible - The location, room size & staff The bathroom is a little bit too small.
• Nasser (10/5): -
• Mohammed (9/5): - Small rooms, specially if you have 2 suitcases. Comfortable beds The beds are small, expected twin beds but felt like a single bed. Small room.
• Noura (1/5): -
• Manfred Dirk (5/5): -
• nigel (8/5): - Location and nice room All good
• James (4/5): Nice place but the detail on bookings.com was misleading and the request for separate beds was compromised - Great location Advert on bookings.com indicated that there was a pool at the hotel and the picture showed a high rise building. I requested two single beds. The hotel pool is located in a sister hotel requiring to exit the hotel and go a short distance. Also the room was small and the two single beds were pushed together a one king size making it less comfortable to share with my daughter. Staff seemed to not be ready for this two separate bed request.
• Lina (9/5): - The breakfast was amazing, but the service was slow No nice lobby
• dogu (1/5): - İ Dear Sir / Madam, I hope this message finds you well. I would like to share feedback regarding my recent stay. I have been staying at Jumeirah Carlton / Jumeirah Group hotels for many years, and I believe I have spent close to 200 nights in your properties. I have always appreciated the level of hospitality, the reception team, the concierge, and the overall sense of comfort and welcome in the hotel. Your team has always made me feel at home. However, during my recent visit to Jumeirah Carlton’s dining area, I experienced something that was very disappointing. Despite the fact that there were clearly free tables available, I was told that “there was no space,” and I was directed to the general restaurant reception line as if I was not a hotel guest. This was done by a staff member named Sara, and the way it was handled made me feel dismissed and disrespected, especially considering that I was checking in directly from the airport and have been a loyal guest for many years. I truly value the Jumeirah experience, and I believe that hotel guests – particularly long-stay and loyal guests – should be given clear priority in dining spaces. This situation does not reflect the hospitality standard that has kept me choosing Jumeirah for years. I wanted to share this with you sincerely so that it can be addressed, and so that similar situations do not happen in the future — not only for me but for any guest staying in the hotel.
• Rashed (10/5): -
• anonymustraveler111 (6/5): More lies than truths - It has been very dissapointed. I expected something very different. In fact at least for me, the only exclusive is the neighbourhood, becaus it is really nice. But if you check the pictures of the hotel I saw in booking, including the indoor swiming pool, the Gym and teh rest of teh facilities, do not look for them in the hotel, because they are not in the Jumeirah Lowndes hotel. They are 100m. away in another Jumeirah hotel. This Jumeirah Lowndes hotel, it is a like a poor branch of Jumeirah, but nobody told you in advance. The rooms are small, in my case only with one bedside table, the bathroom was more than tiny, the shower only for kids, because you need to crouch to wash and clean you hair. If you see the lobby is like a hostel lobby. In summary, really dissapointing. But what I can not understand is why this Hotel Chain, where I have been before in two of their hotels in Dubai and Mallorca, can use the same brand for a 3 star hotel. The only good things found in this Jumeirah Lowndes hotel, beyond the location (very good location) has been the cleaness, and the quality of the food in the small breakfast lounge. The variety was not too wide, but the quality was good. Anyway, the worst is to put pictures of different
• Peter (1/5): This hotel was a ripoff booking.com totally deceived me and you are impossible to contact I will never use you company a - Nothing it was terrible no way is this a five star hotel Everything
• Paul (2/5): - Poor value nothing like a Jumeriah
• Mandie (3/5): not great for the price. - the reception staff were excellent and friendly the room was small and above a courtyard so was noisy, the breakfast staff were unhelpful and miserable, and ting of the breakfast menu is poor.
• Bader (3/5): عند تسجيل الدخول حاولو بالحاح ترقية الغرفة بمبلغ اضافي 200 باوند لليلة، ورفضت ذلك. بعدها تبين لي السبب ان الغرفة 210 لها - الافطار الصباحي لذيذ عند تسجيل الدخول حاولو بالحاح ترقية الغرفة بمبلغ اضافي 200 باوند لليلة، ورفضت ذلك. بعدها تبين لي السبب ان الغرفة 210 لها رائحة كريهة تخرج من دورة المياه لا يعرفون كيف يصلحونها وبدل من اعطائي غرفة بديلة حاولو اخذ مبلغ اضافي مقابل خطأهم، اذا بتسكن فيه على اية حال ابعد عن غرفة 210 وجميع الغرف القريبة من اللفت لاني اتوقع نفس المشكلة حسب كلام سكان سابقين
• Rashed (7/5): Nothing - Location Old and dark furniture small room
• Philip (9/5): -
• Ohoud (10/5): Perfect Choice! - The location was absolutely perfect—everything a person could need was just steps away from the hotel. The area felt both lively and peaceful at the same time, offering a great balance for anyone looking to enjoy convenience without the noise. It really made a difference in my stay. Nothing
• Dalal (9/5): -
• James (4/5): No alcohol can be served in the restaurant. The bar is now full of books, not bottles. - Your booking site gave me the impression that I was booking the Jumeirah Carlton, not the Jumeirah Lowndes
• Yaqoob (10/5): - Excellent location with friendly staff. The hotel is close to most restaurants and coffee shops. The room was on the first floor, which was a bit noisy, but overall it was a perfect choice.
• Saadia (10/5): - This is such a beautiful gem in London. The staff are friendly and extremely helpful. The property is well maintained and quaint. It is walking distance to shopping, a plethora of dining options and train station(s). I would highly recommend this property and will be back!
• Ziad (8/5): - Its a cosy hotel, not over crowded, decent rooms, good service, good location and best of all provides access to the gym at its neighbouring sister hotel the Carlton. Overall a good place to stay in London The rooms are good, clean and comfortable but could aoon need a renovation
• Jsbpgh (8/5): Could be great - Overall the service and the amenities were outstanding. I would have liked more outlets to charge my devices. As such I had to carefully rotate the charging schedule to make sure they were fully charged. I also was disappointed that there was not a separate shower stall. I am 78 and in good shape(I can still do pull ups) but when traveling alone I don't like the challenge of climbing in and out of a tub to take a shower. The breakfast room was horribly understaffed. I was there for a week. Each day I had to ask several times for coffee. They ran out of food frequently ( smoked salmon) and I had to ask several times for them to replace it. I only ate there because it was included.
• Julie (9/5): -

Photos