Mi Casa Hotel
Location: 9350 Turkey Lake Road, Orlando, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Luxurious Suites with Modern Amenities
Experience comfort and convenience at Mi Casa Hotel Orlando Close to I-Drive. Our suites feature a range of amenities including a small refrigerator, microwave, coffee machine, flat-screen TV, and more.
Complimentary Breakfast and Outdoor Relaxation
Start your day right with our complimentary breakfast buffet served daily. Unwind by the outdoor pool on the sun terrace, complete with lounging chairs, a hot tub, and a children's pool.
Convenient Location and Shuttle Service
Located near top attractions like Universal Orlando Resort and International Drive, our hotel offers easy access to the best of Orlando. Take advantage of our free shuttle service to key locations including Walt Disney World and SeaWorld.
Book your stay now at Mi Casa Hotel Orlando Close to I-Drive for a memorable and hassle-free Orlando getaway.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Free beach shuttle
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Games
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Double Suite with Two Double Beds - Accessible/Non-Smoking
This suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Adapted bath
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Hand sanitiser
-
Queen Suite with Two Queen Beds - Non-Smoking
This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and an adapted bath. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Adapted bath
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Hand sanitiser
-
Studio Suite, 2 Double Beds
2 Double Beds
549 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Premium channels and pay movies
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Pillowtop mattress
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Desk chair
-
Studio Suite, Multiple Beds, Pool View
2 Queen Beds and 1 Double Sofa Bed
385-sq-foot room with pool views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Premium channels and pay movies
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Pillowtop mattress
- Partially open bathroom
- Bedsheets provided
- Desk chair
-
Studio Suite, 2 Queen Beds
2 Queen Beds
550 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Premium channels and pay movies
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Pillowtop mattress
- Partially open bathroom
- Bedsheets provided
- Desk chair
-
Studio Suite, 2 Double Beds, Pool View
2 Double Beds
550-sq-foot room with pool views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Premium channels and pay movies
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Pillowtop mattress
- Partially open bathroom
- Bedsheets provided
- Desk chair
-
Studio Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
540 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Premium channels and pay movies
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Free WiFi
- Pillowtop mattress
- Partially open bathroom
- Bedsheets provided
- Desk chair
-
Suite with Two Double Beds with Sofa Bed - Pool View
Featuring a pool view, this suite has a safety deposit box, microwave, small refrigerator, and flat-screen cable TV.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Hand sanitiser
-
King Suite with Sofa Bed
This suite features a safety deposit box, microwave, small refrigerator, and cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Adapted bath
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Hand sanitiser
-
Queen Suite with Two Queen Beds and Sofa Bed - Pool Side
The pool with a view and hot tub are the special features of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Smoke alarm
- Hand sanitiser
Guest Reviews
- K8765UWadamf (2/5): Hotel Closed - Hotel closed "permanently" according to the paper signs stuck to the doors. Lights out. Car park empty. Looks abandoned. If travelling here soon, find an alternative or don't come!
- xc0der (2/5): You get what you pay for - I can guarantee you will regret it. We had cockroaches crawling on our beds, ended up sleeping in the car and ran away next morning. Stinky rooms, terrible place.
- Q3664LPpablot (4/5): “Budget hotel, but disappointing overall experience - The hotel looks quite different in person compared to the photos online. It is clearly a budget hotel, which I understood when booking. They do offer breakfast, but it is exactly the same every day. I can’t really complain about that because I expected a simple breakfast. One major issue was the strong smell of humidity throughout the property. The rooms were also not as clean as they should be. We even paid an extra fee for room cleaning, but no one ever came to clean the room, and the staff never clearly explained how that service worked. Another big reason we chose this hotel was because they advertised transportation to some of the theme parks. However, on the day we needed the shuttle, we were told there were no available spots, which was very disappointing. One positive thing I can say is that the room felt safe and we did not have any issues with our belongings during the stay. If I visit Orlando again, I would not stay at this hotel. I would prefer to spend a little more money for a better experience. In my opinion, booking this hotel was a mistake
- TaninhaA2 (2/5): Hotel ruim - 1 I recently stayed at Micasa Hotel on International Drive in Orlando, and unfortunately, my experience was extremely disappointing from the moment I arrived. The cleanliness and maintenance of the room were unacceptable. The bathroom had multiple issues, including a leaking sink and broken floor tiles, which made the space feel unsafe and poorly maintained. Housekeeping service was inconsistent and difficult to access. When I requested clean bed linens, it was a struggle to have them replaced. The overall condition of the room gave the impression of neglect rather than proper hospitality standards. Even more frustrating were the excessive additional charges. The hotel charges extra fees for nearly everything. Wi-Fi is not included, and there are additional fees if you receive packages at the hotel. If you order something online, they charge you simply to collect your own package from the front desk. The staff informed us that these are “legally required fees in the United States,” but I have stayed at other hotels in the country and have never experienced such charges for basic services. This felt misleading and unreasonable. Customer service was another serious issue. One staff member who assisted me was extremely rude, dismissive, and unprofessional. Instead of helping resolve concerns about the room and services, the interaction only increased the frustration. The lack of courtesy and willingness to assist was disappointing. Overall, the combination of poor maintenance, questionable extra fees, and unprofessional customer service made this one of the worst hotel experiences I have had. I strongly advise future guests to carefully review all additional charges before booking and to manage expectations regarding comfort and service.
- Sherla (10/5): - Área limpia, habitación comoda
- Yenifer (7/5): - La ubicación exc Deben mejorar la limpieza y fumigar plagas ya que había cucarachas
- Iglesias (5/5): -
- Lexy (9/5): -
- StefanieJo92 (2/5): Worst hotel - This was by far the worst hotel I have ever stayed in in this area and I've stayed in many many hotels in Orlando. Thank goodness we were only there overnight. There was other people's hair in the shower, and a half smeared bar of soap all over the shower floor. Mold filled the bathroom, smelled like a 80 year smokers house, carpet was wet, sheets had other people's hair on them, and the door barely shut, let along locked. 10/10 don't recommend.
- Roxana Elizabeth (10/5): Excelente - La ubicación
- Nitin (4/5): if you want to save money..this is ok. But don't expect much then. - they charged a $2 for keeping the luggage. They wanted a $50 refundable security deposit. But their elevator stopped working. The iron they gave was already burnt and damaged my clothes a bit.
- pimentel (4/5): No conforme pero pasable por pocos dias - Agua caliente en la ducha Mucho ruido en la habitación proveniente de la de arriba, el mismo desayuno todos los días y con salchichas que parecían crudas, objetos dentro de la habitación con mucho oxido, areas comunes deterioriadas
- camihaley (8/5): it's okay... - We actually stayed about a year ago in February but that wasn't an option by the way. I didn't mind this hotel, we only booked it for the location being so close to Universal. The room smelled like water, take that as you will. the lamp stand was dirty like in other people's pictures. There was also a little spider web and spider on the lamp. The pool didn't seem that clean and the hot tub does not work. The pool was freezing btw, we could barely stay in it because it was so damn cold. The location is fair, being by International drive caused a lot of traffic on the way to Universal. I don't remember seeing the staff much, they never came in our room to refill towels or anything either. The beds were pretty comfy though, it's not the worst hotel to book if you're just looking for a place to sleep that's not too expensive.
- Gabriel (1/5): There were roaches in the room and the tvs didn’t work - Place is a dump and roach infested Place is a dump and roach infested
- queshas2026 (10/5): Don’t Book - Totally dissatisfied mold rust dust stinking disgusting covers ,nasty bath room tv doesn’t work phone doesn’t work carpet filthy counter tops nasty blow dryer dusty and nasty hair in tub and on towels and in bed . It’s a lot I have pictures of everything smells like mold when you step in room.
- betts0603 (2/5): Pass this one by - This hotel is a total dump. It’s old and dated and needs maintenance badly. We booked on line and the pictures looked very good. Trust me this is a farce. Plus they charged us an amenity fee of eight dollars. No amenity except we had Wi-Fi. The room stunk. No wash cloths, no hand towels, and the bath towels were thin. Limited toiletries and no lotion. We had a king bed. Sheets were stained and we had one king pillow and one worn out standard pillow. We requested another pillow but it never came. The carpets were old and dirty. But the worse was the AC. Every time it kicked on it woke us up. It sounded like a motorcycle motor. We arrived late and we were there for only one night. We were very tired or else we would have requested our money back moved on.
- craig (1/5): - Close two stores where I can walk to I think it's some good to eat It was charged sixteen dollars. For breakfast which I checked in around 7pm Thursday and left at 11 am Friday. I've said breakfast was included, which was free. And they charged me for parking in internet again, Wichita said on their website parking internet was free. I will be addressing this with the general manager. Also, the ice machine didn't owe? The food was horrible. I don't think it wasn't very appealing.
- tom1959725 (2/5): DON"T STAY HERE!!!!!!!!!!! - DO NOT STAY AT THIS HOTEL. BEWARE this hotel is roach infested, the elevators don't work, the ice machines are broke and the doors don't lock and the staff is horrible. DO NOT STAY HERE!!!!!!!!!!!!!! I would rate it zero if it was an option.
- VALENCIA PARRA (7/5): - EL HORARION DE CHECKIN ES MUY TARDE Y EL DE CHECKOUT ES MUY TEMPRANO, LO QUE NO PERMITE DISFRUTAR DEL HOTEL. SE RECOMIENDA SÒLO SI SE REQUIERE PARA IR A DORMIR, DE LO CONTRARIO NO, POR LOS MOTIVOS EXPUESTOS
- Roberto Carlos (4/5): 10 en ubicación, 1 en limpieza - La ubicación Limpieza de las habitaciones y olor a humedad
- Tracy (1/5): - Lamentablemente no nos gustó absolutamente nada. Ni siquiera pudimos quedarnos, pues al parecer sobre vendieron los cuartos y éramos tres familias que nos íbamos a quedar y ya habíamos pagado. El personal no nos ayudó y como estas compras son de terceras personas, nunca nos dieron de vuelta el dinero invertido. Fue una verdadera decepción. Tristemente las facilidades muy sucias. Nones un lugar que invite a uno a quedarse. El chico que nos atendió no fue para nada amable y ni siquiera recibimos una disculpa. No soy persona de dar malos reviews, pero es la primera vez que tenemos una tan mala experiencia en un lugar. Nos arrepentimos de no haber leído las reseñas. Allí uno se percata que hay más personas con la misma mala experiencia. No puedo recomendar este lugar. Si pudiera demandar, lo haría, pero soy de otro país. Le pido a Dios que haga justicia.
- michael (1/5): DO NOT STAY HERE, IT MAKES A 2 STAR IN CUBA LOOK GREAT - Absolutely nothing. My wife and I could not believe what a dump it was, and we have stayed in some bad ones Hotel is a tear down condition property, everything is very old and in need of repair. When we got to our room tap in bath was running and could not be shut off, mildew smell, broken dresser, carpet was so old it had folds in it from vacuuming. Even though we had no refunds and had booked in for 4 days we left.
- michael (1/5): DO NOT STAY HERE, IT MAKES A 2 STAR IN CUBA LOOK GREAT. - Wow this place is bad, really bad. It was so bad even though there was no refund policy we left. I have been in some dumps but never one this bad. When we arrived parking lot was empty, abandon empty and the whole place looked like it. Went in to reception, people in it looked like long term renters that can't afford anything else, got our keys and immediately thought this is a big mistake, got to the room, bathtub faucet was running, room stunk of mildew, carpet was so old it was stretched and wrinkled where they vacuumed, furniture damaged. This place makes a 2 star in Cuba look good (and I've stayed in one). DO NOT BOOK THIS PLACE.
- Christopher (7/5): - The breakfast room was crowded and small for the amount of rooms on the premises.
- williams (1/5): El hotel del terror - Nada todo estaba descuidado La oficina con el agua sucia Todo estaba sucio Las sábanas estaban rotas Habían cucarachas Al entrar a la habitación huele a marihuana o canabis O saber que otras sustancias 1 rollo de papel por los 9 días que estuvimos Nunca nos cambiaron las sábanas de las 2 camas Los huéspedes tomaban en las gradas o escaleras, se quebrarán los envases y dejaban allí, no los recogía nadie No hay seguridad
- Wendi (3/5): Mal - Está dentro de lo normal el servicio del desayuno y fue puntual todo el tiempo. La habitación está sucia llena de cucarachas y huelen mal, no caiga agua caliente, tenían poca iluminación, la regadera estaba quebrada la llave, me volvieron a cobrar impuesto de $22.50 dólares el cual ya había pagado al reservar me dijeron que me lo devolvieron pero no tengo confirmación del banco de ninguna devolución al igual que el depósito de $50 dólares aún no me lo han devuelto.
- Ray (1/5): - The first room we were in smelled like smoke, then the room we moved to had roaches in it No roaches
- Jennifer (5/5): Value, sure. Clean enough. Free breakfast has strings attached - wristband and must eat in lobby - Very cool that they had a pool bar that was staffed. They did the best they could with an aged location. No ice available. I did not feel trusted when I was not allowed to bring breakfast to my room to eat. Breakfast has to be consumed in the dining area. This area is too small for the hotel size.
- Lemusu Kit (5/5): If you are looking for a cheap place to stay for a layover this is the place. - The price was alright. The bathroom was big. That the elevators were down. The room was a bit dirty when we got there and the bathroom floor felt very unstable. The chain for the toilet kept breaking off so we had to keep fixing it. The aircon is really noisy as well.
- Damien (1/5): Disgusting, Disgusting, Disgusting!!!!!! - Location and free parking I had to pay a service fee that I was not told about, however we received no service at all the entire stay. We asked for the beds to be remade on the first night as the sheets where dirty, got back from dinner and all they did was throw a blanket on the bed and didn't change the sheets. Safe was broken, asked them to fix it and nothing was done. On the 3rd day we asked again for the sheets to be changed and still nothing was done, even though they said they had, but dirt and stains where in the same place. Was only given 3 towels and no floor mat or hand towels or face washes. The towels where all old from the comfort Inn days, so at least 4 years old, Pillows where the same vintage. Carpet was so discussing that our feet where black just from walking from the bathroom to the bed. Dead cockroach on the bathroom floor that remained there our entire stay, so room was not attended to once in an 8 day stay. A/C just blew the mould around the room, as the room stunk of mould.
- Albeiro (10/5): - El servicio del recepcionista
- Sofía (3/5): -
- Deinny (10/5): -
- carlos (5/5): I wasn’t happy with the room my granddaughter saw roaches crawling and we were disgusted. The rooms need major renovatio - The pool area and location to the nearby attractions. The room was outdated and carpet rip apart with tiny nails sticking out. The ice machine didn’t work
- Cagie (2/5): Sick & sad, will never stay again - The area. It’s easy to find Couldn’t find our booking. Very rude front desk. Our tv didn’t work, we complained & maintenance said they’d be back, never came back. After we complained AGAIN to the front desk, we kept getting someone repeatedly beat on our door, like they were trying to scare us and harass us. We actually packed up that night & left a whole day earlier than we were supposed to.
- Luis (3/5): No buena - No hay limpieza Muy sucio
- JIEFU (3/5): -
- Osama (5/5): Stinky Hotel - Nothing The furniture is old, there is funky smell, the microwave was not working they replace later breakfast was minimal, Marijuana smell all over.
- MARIO (7/5): -
- William (10/5): -
- Carlos Eugênio (7/5): -
- Javier (5/5): -
- sebastian (10/5): -
- Alvarez (7/5): Agradable - Ubicación Desayuno
- Alvarez (7/5): Agradable - Ubicación Olor en la habitación
- Rea (8/5): El hotel es viejo - Estaba limpia la habitación El hotel es viejo pero para el precio está bien, lo que no me gustó fue el personal de recepción cuando llegue el joven que me atendió fue muy cortante y se notaba odioso no me quiso ayudar cuando le hice una pregunta y al momento de hacer el check out habían dos señoritas en recepción la que me atendió muy buena y con toda la predisposición para ayudar de acento colombiano muy buena pero la otra que había ahí estaba aburrida y no quería que la señorita nos ayude con una ubicación que le preguntamos.
- Marquita (1/5): Ask for a refund and I left - Nothing The TV did not work. I asked for another room and they told me the TV don't work in the other rooms neither
- annie (1/5): very disappointing - worst rude staffs, stinky rooms
- Graterol (1/5): No es lo que está en la fotos, la lencería terrible, las habitaciones terrible, lo siento salí muy d -
- Baez (1/5): - Nunca me pude quedar en el hotel ya q llegue y no había cuarto para mi a las 12 de la noche con dos niñas me tuve q ir a buscar otro hotel a esa hora y lo peor de todo q perdí 380 dolares porq no los devolvieron Es una porquería de hotel mal servicio instalaciones muy feas
- Andrea (1/5): Mala experiencia - Nada Todo sucio y apestaba
- 111arashh (2/5): One of the Worst Hotel Stays I’ve Ever Had - One of the Worst Hotel Stays I’ve Ever Had (Booked via Expedia) I booked Mi Casa Hotel in Orlando through Expedia, and unfortunately this turned out to be one of the worst hotel experiences of my life. I rarely leave negative reviews, but this place truly deserves it so other travelers don’t go through the same nightmare. Cleanliness was absolutely unacceptable. The room was extremely dirty from the moment I entered. The bed sheets were torn and worn out, clearly not changed properly. The microwave inside the room was rusted, which is completely unhygienic and shocking for a hotel room. The overall condition of the room gave the impression that cleanliness is simply ignored at this property. Bathroom and hot water issues: The bathroom was poorly maintained, and to make things worse, the shower water was freezing cold every morning. Having no hot water in the morning is unacceptable, especially for a hotel that claims to provide basic comfort. Terrible staff attitude and service: The behavior of the staff was extremely disappointing. They were unfriendly, and unhelpful. No one seemed to care or take responsibility. There was no apology, no effort to fix the problems, and no sense of customer service at all. Breakfast was awful: The breakfast was another major disappointment. The quality was very poor, options were extremely limited, and everything looked cheap and unappetizing. Calling this “breakfast” is misleading at best. Overall condition and value: This hotel feels old, neglected, and badly managed. For the price paid through Expedia, I expected at least basic cleanliness, working facilities, and respectful staff, none of which were provided. Final verdict: Dirty rooms, torn bedding, rusty appliances, freezing showers, terrible breakfast, and disrespectful staff. I would never stay here again and strongly do NOT recommend Mi Casa Hotel to anyone. Save your money and book literally anywhere else.
- Sightsee64978 (2/5): Terrible - If I could give this negative stars I would Sheets were stained, carpet was ripped off the floor. This was the fourth room we were moved to as the previous three the heater did not work and the temperature outside was in the 40’s. Everytime we tried to call the front desk. I one would answer. The first rooms phone was not even functional. They were not willing to give any refunds. It was so dirty I did not take my sock off Thankfully we had a blanket in our car and we slept on top of the blanket.
- Keren (1/5): Tremenda porquería no se los recomiendo - Nada, debería de llamarse la casa de las cucarachas Todo, la atención al cliente, los cuartos que apestan, la peste a cloro para tapar la peste a humedad, las cucarachas en el cuarto, la suciedad el supervisor q nunca estaba
- Jorge Mario (1/5): Indeseable - Nada Ambiente inseguro, todo sucio y asqueroso por dentro
- ANNA (1/5): Nice outside the worst inside - Location Room was dirty and so we're the bed sheets, it smell really bad, and the heater wasn't working and as I went to the counter to notify this two other family's were complaining of the same situation with there rooms, saying not even the TV was working. They also said that they had reported it early and nobody came to fix it. 😒. Terrible expirience
- jaspreet (1/5): Only thing I like about this hotel is the guy at reception in morning time. Bad stay ever, hotel is not how it shows in - Nothing at all just the location Staff, specially the night guy on reception- very rude, not felt safe in property.
- Thales (4/5): - Localização Poderia ser mais limpo.
- Edito (8/5): -
- Stefania (4/5): -
- Jaeson (1/5): Disaster, they should shut this place down. - The sofa bed had not bedsheets and the front desk could not provide one. We booked 2 queen beds but we got 2 full size bed. It was difficult for a family of 5. Bugs were in the sink. The fridge was dirty and even bad someone else old towels inside Nothing, it's a shame they call it a hotel.
- Jet136960 (2/5): Worse than terrible - Dirty hotel, employees do not support you on anything, room was smelling like Clorox, hair in the sink when we arrived, size of the towels is for dwarfs, they gave us 2 towels for 4 people, we were supposed to stay 4 nights we left the day after arriving, disgusting carpets, people smoking weed in the corridors. No housekeeping available at night . We asked a rook with sofa bed, was totally damaged Do not ever stay here! Staying here is a nightmare!!!
- Edwin (2/5): Sucked - Run down. Everything
- Chris (3/5): Pay a little more find somewhere else to stay - Hot showers with good water pressure Hot Tube doesn’t work. The room was dirty. Shower curtain was about to fall off the wall and not enough food for breakfast.
- Нурлан (9/5): Everything is great, keep up the good work. - We liked the hotel, the staff was friendly, the breakfasts were delicious, the rooms were clean and tidy, it was conveniently located in the city center, and the parking was good. We stayed for two days and we really enjoyed everything. Everything was great, everything was at a high level.
- Maria (1/5): Don’t stay here unless you don’t mind roaches, bad customer service. - Only the price and has a pool. Hotel has roaches, bedsheets had holes, stain on sheets and itchy, towels had hair on them, lamp is rusted, pillows was flat with stain on it, table and tv had rusting stains, and breakfast was cold. I feel like this place is more of a motel vibes.
- Thomas (3/5): Location good, needs a complete property renovation. - Great location for my needs. This property needs a complete renovation. It appears budget renovation was done. Complete gut job required. the way the hotel is set up, there’s no connection to the front. Breakfast terrible,not even a toaster available.
- Melisa (1/5): PESIMO - mas alla de qe la relacion de precio calidad esta bien, hay cosas basicas que podrian solucionar y de las cuales no lo hicieron, la habitacion con poca iluminacion, mucho olor a viejo, sin luces en el techo. en la descripcion decia qe tenia cafetera y pava y no es asi. eramos 4 personas y solamente nos dieron 2 toallas. para que limpien la habitacion tenes qe solicitarlo 3 dias antes. el desayuno es espantoso, siempre lo mismo y si hay mucha gente en el hotel no hay lugar para todos para qe se puedan sentar, tienen qe desayunar parados. no tenian agua. la atencion de la recepcion tambien espantosa. no quisieron devolverme el deposito qe habia pagado al principio de la estadia en efectivo. me la querian depositar en una cuenta bancaria que por lo que lei hubo casos en los que no lo devolvieron. no lo recomiendo bajo ningun punto de vista, por mas que sea barato no me gusto NADA
- Marisa (1/5): Não ficamos ali sem condições - Não foi possível ficarmos nessa instalação Cabelos nos travesseiros e roupa usada nas camas
- Silvia (3/5): Mala estadia - Es cerca a los parques y dan desayuno decente. El baño olia a viejo, la ducha toda la noche liqueurs agua porque no cerraba bien, todo estaba muy viejo y feo, aparte rentamos una habitación para 4 y nos dieron 2 toallas pequeñas, una de ellas manchada y cuando fuimos a pedir más nos dijeron que no tenían que no podían darnos más, el precio en cuanto a la calidad de habitación e instalaciones muy malo, hay otros con los mismo precios y mejores. Nos quedamos ahí porque hace 2 años habíamos ido y fue decente pero no habrá una próxima vez. Y aparte del depósito te cobran unos fees por días que nunca entendí y ni siquiera te prestan un buen servicio.
- MARIA (10/5): -
- Sean (2/5): Greedy property, no hospitality. - The beds are comfortable. The location was good. What I thought was a great deal ended up being more expensive than other places with better ratings in the area.I got charged a $25.50 property fee on booking. com. When I got to the property, they charged me $25.50 property fee when I was checking in. I told the clerk that all fees were paid when I booked, but he still charged me. The room was advertised as a hot tub room. They don't have rooms with hot tubs. The bathroom had a smell like sewer or something died in the bathroom. Keeping the bathroom door closed kept the smell in the bathroom. Since we didn't spend much time in the room, it wasn't a major issue since it wasn't overwhelming. The entry door didn't open all the way. The door was sagging on its hinges. The television was small compared to other places we have stayed. Breakfast ends at 9, which is earlier than most places. There is no ice in the ice machine. Also killed a few bugs in the room. I don't know what kind of bugs they were. I advise you to stay away from here because they only care about greed and not about hospitality.
- Narciso (1/5): Desagradable - El sr del lobby que nos hizo el check in fue muy amable Pague por booking una cama extragrande y me entregaron una habitacion con dos camas separadas. La habitacion olia a cigarrillos, y habia un mal olor. La llave del bano solo echaba en la tina agua y no en la regadera.... Deberian tener politicas para los huespedes de no andar sin camisas en areas que no sean de la piscina. Habia personas fumando en los pasillos, algo que no era un cigarrillo normal...... el senor del lobby nos atendio muy bien , pero las instalaciones de verdad no me gustaron y no deseo volver a ese hotel ni que me den una habitacion gratis......
- annie (1/5): Booking.com should take it down from their site. Everything is bad, cockroach found on the floor, my son was itchy must - Nothing everything is bad from the staff, hotel, facilities Everything, the door knob is broken the wires are out and hazard for fire. Rooms are dirty from floor to bed,toilets are dirty, towels are old . Hotel buildings are obsolete need to tear down and build new obe. Staff are rude, checkin supposed to be at 4:99 pm but started checking in at 4:30 pm and able ti check in at 5:30 pm
- annie (1/5): Very bad experience - Nothing The staff is not approachable, room is dirty, cockroach dead on the floor, towel is only one for two person booked and very old. Dust mite on bed as skin feels itchy. The room , sofa bed mirror is obsolete. Not good for money spent.
- annie (1/5): -
- Karen (3/5): - La cama es cómoda No hay suficientes mesas para desayunar cómodamente, las instalaciones están deterioradas y había telarañas en la entrada de la habitación
- Kervin (1/5): - Nothing Bad smell No towels Bad receptionist
- Lenore (10/5): - Everything courteous nice comfortable place to relax
- Edgar (6/5): DESAFGRADABLE SERVICIO - DESAYUNO : REPETITIVO Y FASTIDIOSO, HABITACION : NO HAY NINGUN TIPO DE LABOR DE LIMPIEZASI NO LA REPORTAMOS ASI COMO LAS NECESIDADES DE JABON, PAPEL HIGIENICI Y TOALLAS. PESIMO. UN DIA LA TOLLA SE PIDIO EN LA MAÑANA Y HASTA EL DIA SIGUIENTE QUE SALIAMOS NO LA HABIAN ENVIADO, SINO EN LA NOCHE QUE LLEGAMOS EL DESAYUNO Y LA POCA ATENCION EN LA LIMPIEA Y NECESIDADES DE LA HABITACION
- sbQ4977IC (2/5): Roach Motel - I will sum it up in 1 word ( HORRIBLE ) I let a travel Agency talk me into booking and staying here for 2 nights . I had another option but they told me this was a better deal and I got more for my money like free breakfast etc... upon entering there to check in , they were rude , and the dining area looked nothing like in pic , and there was house keeping carts around check in area and it was dirty looking. I contacted my travel Agency and tried to cancel the booking and they told me that I couldn't and I would loose my money, now I wish I had of cut my losses. We walk into the room - dingy looking and smelled musky moldy , carpet ripped , ceiling patched , bathroom vanity top cracked , spackled walls , dingy lamp shade , lLuke warm hot water ,and the heater didn't even work at all. People in parking lot smoking dope ( yes you could smell the skunked pungant smell ) . I walked outside to Smoke a cigarette around 11:30 pm , and as I finished, a guy came walking towards me asking for a light , I ignored him and went inside and locked the door. He came up to the door very loudly sayng hey man I need a light. I didn't answer , so then he starts knocking on the door asking for a light and woke my family up. So I said very loudly GO AWAY NOW ! I Didn't sleep all night that night. ( Btw never fall for this tactic these people use to rob tourists ) . Back to room reviews - the tub wouldn't cut off all the way so it dripped all night, we got 2 towels for 4 occupants for 2 nights , and housekeeping never cleaned our room. German cockroaches in room. I went to a Dollar General and bought air freshener and roach spray. They gave us free breakfast vouchers and we wouldn't even use them , We wouldn't have eaten anything prepared at that place . Do not waste your money to stay at this Roach Motel/ Dump
- BLANCA (1/5): -
- Khalis Brown (1/5): Roach Inn - Nothing Never go there. I killed 5 roaches. Bugs crawling in the bathroom. Spiders behind the door 🚪. The deposit costs more than the room.
- Keila (1/5): No me pude hospedar las fotos no es lo que verdaderamente es el lugar - No me hospedé, el lugar no está apto para recibir turistas. Cancele la habitación , humedad en ella el lugar el mantenimiento no es el mejor, el lugar es deprimente, alrededor hay dehambulates y la seguridad es cero
- Michael (1/5): - Nada mal servicio
- garcia (7/5): -
- Yasir (6/5): - Espacioso, camas cómodas, todo muy céntrico. Nunca fueron a limpiarnos el cuarto, la puerta estaba dañada, la cerradura de la la puerta parece q tenía el lector dañado y no todo el tiempo me abría la puerta. Ya q nunca fueron a darnos el servicio de limpieza en la habitación, nosotros teníamos q estar botando la basura afuera.
- Kevin (9/5): - Ubicación
- Jorge (8/5): El hotel tiene buena ubicación, sería bueno que sigan mejorando la atención para que obtenga más valor - Buena ubicación No hacen limpieza diaria de habitaciones
- Efrain (1/5): - I didn't like nothing of this hotel. Playing is and simple I didn't like nothing of this hotel, we went up to the room. It was very dirty hair on the sheets stained on the sheets, broken doors it was stinking. I don't recommend this hotel for no one to stay, i want my full refund for not staying, i don't know how they pass inspection for people to stay at this hotel.It was very very bad experience, i will send pictures later but I want to talk to someone in the booking department, thank you,,,we didn't stay at the hotel, it was one of the worst experiences we vere had, and we book on booking all the time you can see our record.
- Jheira (1/5): No recommend this place - None Roaches all over the place, dirty, ppl smoking right outside my room, only two towels for 5 ppl, two toilet paper for 5 ppl staying 4 days, customer service really bad they ignored you for any question.
- Jorge (10/5): -
- Alex (10/5): -
- ALBERTO (5/5): - La ubicacion El estado de la planta fisica
- Yovira (7/5): -
- Anthony (1/5): -
- Theodoor (9/5): -
- Andres (7/5): - Cama El desayuno lastima que no dan algo mejor
- Mayra (3/5): Decepcionada - Desayuno, nevera, aire acondicionado Alfombra sucia, pocas toallas, sofá viejo y manchado, pasillos sucios, alrededores sucios, basura en alrededores y pasillos, ambiente incómodo.
- Diaz (5/5): -
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