Courtyard by Marriott New York Manhattan/ Fifth Avenue

Location: 3 East 40th Street, New York, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Tennis lessons on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Garage
• Horse riding nearby
• Bulk dispenser for toiletries

Rooms Available

• King Room with Roll-in Shower - Mobility Accessible/Low Floor

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• King Room with Adapted Tub - Mobility Accessible/Low Floor

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Adapted bath

• Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

• Room, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  193 sq feet

  
  

  Layout - Separate sitting area

  Internet - WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Coffee/tea maker

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Toilet grab bar height (inches): 37

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Free cribs/infant beds
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered peephole/view port in door
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Queen Room with Two Queen Beds

  Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Queen Room

  This room features a flat-screen TV with cable channels and a work desk.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Double Room with Two Double Beds

  This room features a flat-screen TV with cable channels and a work desk.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Corner King Room

  This room features a flat-screen TV with cable channels and a work desk.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• King Room

  The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• Birgit (9/5): as expected. - location- very close to laguardia airport and the subway. bus ride was busy and crowded from the airport
• Yehudit (7/5): -
• Carlos (10/5): - Everthyng! All
• Binderman (6/5): -
• Diane (10/5): Frank was amazing!! Helped with tickets and guided to use thru subway - Had our room ready early, and stored our bags on checkout day so we could tour city.
• Tiziana (9/5): - Posizione ottima a Bryant park, abbiamo girato bene la zona a piedi, times square proprio a due passi, anche la fermata della metro è vicina.Bevande calde e acqua sempre disponibili
• Mark (8/5): N/A - N/A N/A
• keegan (8/5): - Good location One elevator was out of order
• Ekaterina (7/5): -
• Raftery (8/5): -
• ROBERTO (8/5): posizione eccezionale - posizione dimensioni stanza e bagno
• Alejandro (8/5): -
• Pooja Sanjay (8/5): Location is awesome - The location is the best thing of this hotel. Don’t expect too much.. it does not match the mariott standard.
• hanna (5/5): The room was not clean there were hair in the bathroom and on the bath towels and the bath tub was not clean as well wit - The stuff are great! The coffee bar was horrible the line is so big every morning and there’s are no other options for the people who does not use dairy!
• K8402BNtomc (10/5): Convenient, clean hotel in the heart of midtown. Train stations nearby. - Convenient hotel location in heart of midtown. Clean, small room but very functional with a great view. Nice to stay on a higher floor. They make great use of the spaces. Near both Penn and Grand Central Stations. Great places to eat nearby.
• Michele (5/5): - I didn't know how to operate pulling the shades down, so I called for assistance and the maintenance guy came in record time. The bed was extremely comfortable. Slept very well. 1) The room was extremely small. 2) In addition, the entire hotel is small. As soon as you come off the elevator the hallways are very narrow and the rooms are literally side by side one another. 3) the bathroom doesn't have a water stopper when you take a shower so the entire floor in the shower, by the sink and by the bathroom door was completely filled with water. The building needs an upgrade, for sure. 4) both elevators are very slow. I waited for almost 13 minutes to get on one of the elevators.
• Maulstrom (10/5): -
• JOSE MANUEL (10/5): -
• Ricardo (10/5): Simplesmente ótimo - Nossa primeira vez em Nova York fomos bem atendidos Estava tudo perfeito inclusive o café do mesanino vários tipos de cafés expresso
• Fumi (9/5): - The location was so convenient, and the staff were so friendly. The other side of the street was the library, and we needed to close the shades during the day.
• Bmann34 (10/5): Great business location - The Courtyard 5th Ave has been our organizations go-to for several years. Staff has been very accommodating and the mid-town location is perfect.
• Yo (8/5): Great value, excellent location. - Room, bed size, lighting in room, view, lighting in restroom, amount of lamps in the room
• Bartłomiej (8/5): Pobyt oceniam na 4+, ze względu na głośną klimatyzację, obsługa 1 klasa, nie można nic zarzucić - Bardzo dobra lokalizacja, wszędzie blisko, idealne położenie hotelu. Polecam Ogólnie ok, trochę głośna klima ale można się przyzwyczaić
• Tirmidjiou (8/5): -
• Vivien Ching See (5/5): -
• Minh-Duc (2/5): -
• Azalia M (10/5): - Its very central to every point of interest in the area. N/A
• Julio (8/5): -
• Dora (7/5): - The proximity to Bryant Park Didn't have a microwave
• Galiotzakis (8/5): -
• Tukhtajon (10/5): -
• Jonathan (3/5): Falschwerbung - Die Lage war gut. Das Hotel wird auf Booking.com als 4-Sterne Hotel vermarktet und bepreist, ist tatsächlich aber ein 3-Sterne Hotel.
• Juliane (6/5): -
• Sarra (8/5): - Location is excellent,amazing! A wonderful experience! Very comfortable beds Helpful staff I do recommend it No fridge
• Sheheryar (7/5): -
• Juan (1/5): -
• JUAN CARLOS (10/5): -
• Beckie (9/5): - Location No kettle in the room
• valeria (10/5): Excelente - La ubicación es mi preferida, bryant park, grand central y 5 av. la zona es tranquila y muy fácil de conectar. El personal muy amable y el hotel muy limpio. Tiene máquina de café 24 hrs y si quieres buen desayuno tienes saliendo del hotel cafetería excelente!
• Saad (6/5): good stay - location was very good for us. Bellboys we very cordial
• silvina (7/5): Estadía Post Maraton NY - Ubicación personal amable Habitación pequeña, poco lugar de guardado y no abrían bien los cajones. No tenía heladera Decoración antigua en general
• Thi Hong (8/5): -
• Jose Pedraza (10/5): -
• addyvt (10/5): Great Midtown Location - Got a great price for two nights so went with it. All staff we encountered were pleasant. The free coffee and water bottle filler on the Mezzanine floor are a nice touch. Rooms - room was clean and comfortable...also small which is to be expected in NYC. Bathroom is in dire need of updating. Location was great - right in Midtown, across the street from the NY Public Library. Grand Central, Bryant Park, Times Sq. all an easy walk away. Would stay there again if the price is right.
• Bethany (10/5): -
• Jill (4/5): - Great location Elevators didn't work, room was very small and outdated. No amenities in the building. Expensive for what it is.
• Eunice (8/5): -
• WINEandTRAVEL (8/5): Great Location - Great for Solo No Frills Traveler - I'm loyal to Marriott properties, unless there's a reason to look elsewhere... notable hotel, location, etc. They have a great website that makes it easy to find what you are looking for. Preferred a hotel in this area and noticed that they had a good price and didn't have an added nightly amenity fee (these added fees are becoming maddening... just charge what you need to charge, incorporate this "fee" in the room price). They can't charge the fee as they don't have a restaurant. This hotel has no amenities, other than a pretty good coffee/latte/etc. machine on the mezzanine that actually wasn't bad. However, this is NYC, there are a ton of places within a couple of blocks. So, consider it a no frills place... just a room. However, the location was great for me. The rooms are small, but the bed, shower, fine. As I was traveling solo, it was perfect... wouldn't recommend for a family. I loved this pick!
• Sherem (10/5): - La ubicación es excelente. Las habitaciones son agradables y las camas súper cómodas
• Jonathan (5/5): Stay was ok but felt slightly disappointed - Good location Aircon in room very noisy. Decoration looking tired. Paid for room upgrade for corner room with view however the view was of a back street office.
• Karsten (8/5): -
• Arabella (1/5): - I recently stayed at this Marriott hotel and left my luggage with the hotel’s left-luggage service. When I returned to collect it, several of my belongings were damaged including a MacBook. I immediately notified the hotel, and while I was initially receiving responses, I have since been ignored by the hotel. Although accidents can happen, the complete lack of accountability and communication has been extremely frustrating and disappointing, especially from a hotel brand I have trusted for years. Guests should be able to expect that their property will be handled responsibly and that the hotel will respond and act accordingly when something goes wrong. I hope management will take this seriously and improve both their handling of stored guest items and their customer service. Unfortunately, based on my experience, I cannot currently recommend this location.
• Yaser (7/5): - Location Very noisy fans and no isolation.
• EMR0406 (2/5): Loyal Marriott Member Left Shocked by Poor Service - Stayed one night at Courtyard Fifth Avenue — never again. Only one elevator worked, so every trip up or down meant long lines and chaos. The lobby was dirty, staff were disengaged, and checking my bag took 20 minutes. As a longtime Marriott member, I reached out twice afterward. The response? They asked if I wanted to transfer my points for use outside Marriott — basically saying, “Goodbye, loyal guest.” This place is an embarrassment to the Marriott brand.
• Céline (7/5): - La localización genial, cerca de Times Square, Empire State. Cerca de metros, de Grand Central Durante una semana solo funcionaba un ascensor de dos. Para un edificio de 30 plantas y sin montacargas, las esperas eran eternas a cualquier hora.
• Melissa (6/5): -
• Michael (8/5): - Superb location. Room was OK but too small to have an easy chair. Good mattress. Quiet. But garage for validated parking is a block and a half away (no valet).
• April (7/5): It was nice - 1 Elevator down Long wait times Waiting for elevator and parking was 2 streets over
• Emiro (10/5): - Cerca de todo
• Fedir (5/5): -
• Abdul (8/5): - A nice place to stay
• Ashley (5/5): -
• Cyril (10/5): -
• mgarvin14 (6/5): Great Location But Could Use Some Upgrades - This Courtyard hotel is located in a perfect mid-town spot to explore NYC. But overall the property is showing its age and could use a refresh. Pros: Friendly service Very clean room and common areas despite the age of the property Easy walking distance to a ton of attractions and mid-town businesses Priced better than many of their competitors in the same area Access to guestrooms via the elevator requires a room key Cons: No amenities beyond a water and coffee machine on the Mezzanine level Rooms / decor are out of date and rooms are small (typical for NYC) Bed was very uncomfortable No breakfast offered like other Courtyard hotels Overall this hotel is middle of the road and worth it if the price is right versus other properties and mid-town is your desired location. If you are looking for a hotel with full amenities (bar, restaurant, room service, etc.) I would recommend looking elsewhere.
• Thy (10/5): - Good place to stay in NYC
• Michael (7/5): Comfortable and safe. Great location to walk anywhere in downtown Manhattan! - Nice location. Clean facilites. High floor request granted. Small rooms. Limited facilites.
• Mark (6/5): - Great location
• Christine Joy (10/5): - The room is good. Staff are accommodating and amenities are available.
• Ryan (10/5): - Good
• Erik (10/5): - Convenient location near NY Public Library. Rooms are clean.
• MARTHA (10/5): - no teniamos desayuno.-la ubicacion muy buena nada
• Momar (4/5): - Staff and services need to get much better. We stayed in this hotel for 4 nights and they didn’t care much about customer service. For instance, I had to call the staff to replenish the soap in the bathroom: you just can’t ignore basics service such as hygiene. Besides, as a Marriott lifetime Gold member they charged me for the faster internet service, which was supposed to be free, and when I called to have the charges reversed the customer agent simply refused to do it and she was quite disrespectful. I had to ask for the statement and I ended up calling Marriott main office to dispute those charges and they agreed to it. This has been my worst experience at a Marriott property over the last 2 decades.
• Ramos (1/5): - Room was infested with bedbug cause I went to sleep woke up with bite marks on my back Bed had bedbugs
• Constance (1/5): Do not stay here - Location as it was in Bryant park Almost everything I did not like. Specially starting that they overbooked and made us stay in a worst hotel the first night. The room is depressing, it does not look very clean, it has old AC, there is no water or coffee. Not recommended at all
• Hermann (8/5): - Die Lage ist sehr gut Muss renoviert werden
• I2809KKalexv (2/5): Stranded by Marriott: Poor Communication and Broken Guarantees - I had an extremely disappointing experience at this Marriott Courtyard. Despite speaking with a staff member (Veronica) the morning of my reservation to request cancellation, I was not informed that I needed to arrive before noon to keep my room. Later that night, I arrived and was told my reservation had been cancelled due to a declined credit card—even though I had proof my card was charged and never received any email requesting updated payment. The staff offered no alternative accommodations or assistance, leaving me stranded in New York City at 10pm with no place to stay. I had to pay for two expensive Uber rides just to get home and back for my business meeting the next morning. Marriott refused to honor their “Ultimate Reservation Guarantee” for elite members, and I had to fight just to get a partial refund. Overall, this location failed to communicate important policies, did not follow through on their guarantees, and left me with unnecessary stress and costs. I would not recommend staying here.
• Sarah (10/5): - Great stay, everything was clean and everyone was nice. Location was close to everything we wanted to see.
• Teshigawara (10/5): -
• Kelly (10/5): - Very clean and awesome staff! We will definitely stay there again.
• James (7/5): -
• Shamasudin (8/5): - It’s safe
• Auralie (10/5): - The concierge/luggage handlers were so friendly and helpful from the moment we arrived.
• Joseph (10/5): - Great stay and accommodations.
• Ashleigh (10/5): -
• Noa (7/5): -
• Aislynn C (10/5): - Thankful for housekeeping bringing a fridge (when we didn’t have one) after bringing us pillows and asking if we ever got it.
• Ian (6/5): - This is a no frills hotel. You get a bed, you get a bathroom. but only 2 elevators for 30 floors and the staff has to hold one of them for cleaning half the time makes getting to your room a hassle. Otherwise the staff was fine. My room was clean. The bathroom is passable but only barely. The hot water takes a good 2-5 mins to heat up, even on not busy shower times. But if you want to be near shopping, subway, bryant park, the location is amazing. So its a trade off.
• Kevin (10/5): - Lots of dining options in walking distance. Close to time square and other attractions like the famous New York Library.
• Sheree (6/5): - The hotel is in a great location, but it’s an old hotel and the furniture needs updating. I thank Aiden and front desk allowing my family and I to stay in an upgraded room. They were very accommodating overall. You get free coffee all day, but have to travel for breakfast.
• Alex (10/5): - Good place, Very kind and approachable staff. Very good rooms and clean. 10/10
• Bruna (10/5): - Nice and clean . I recommend
• Emmanuel (3/5): Une localisation intéressante , hôtel tenu par des gens malhonnêtes - Établissement vieillissant offrant peu d’équipements, seule la localisation est intéressante Le prix BOOKING n’a pas été respecté par l’établissement Le personnel n’est pas aimable. Le transfert vers JFK a été cauchemardesque ( j’avais commandé un taxi à la réception , ils m’ont envoyé un VTC dont la conduite a été dangereuse ( sur la bande d’arrêt d’urgence notamment , refus de priorité …)
• Sheree (8/5): - Liked that it was close to Broadway and a lot of dining options.
• alksninis (10/5): - Very kind and helpful staff, great location and hotel! Very accommodating staff, always willing to help. Comfortable beds, and spacious room.
• Scarabotto (7/5): Ottima location sulla 5th avenue, vicina a molte linee metro (vedi Grand Central Station). - Servizio caffè o altre bevande h 24, acqua free h 24, cortesia e simpatia reception. Da migliorare la pulizia del bagno, troppi capelli dal precedente ospite ......
• Joanna (9/5): Nice staff, great location - Nice staff, great location, coffe machine at mezannine Night street sounds
• Yoshihisa (8/5): - ロケーションが大変素晴らしい。お部屋も綺麗。 シャワーのお湯が出なかった。修理はしてもらえた。
• William (10/5): - Awesome place to stay. So quiet and comfortable. I did wish it was shorter walk to nearest subway entrance.
• Kelly (8/5): - We left a passport behind and asked staff to store it for us until we returned. They said they looked and couldn’t find it so we returned to search ourselves and it was exactly where we told them. Poor customer service for that part of the trip but everything else was great
• Darrell (10/5): - A

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