Biltmore Los Angeles
Location: 506 S Grand Ave, Los Angeles, California, 90071, Los Angeles, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Immerse yourself in luxury at the Biltmore Los Angeles, where elegance meets convenience in the heart of the city.
Spa & Relaxation
Indulge in ultimate relaxation with a visit to our exquisite spa offering rejuvenating massages and facials tailored just for you.
Dining Delights
Savor a culinary journey at any of our four outstanding restaurants, or enjoy in-room dining with our prompt room service. Don't miss the chance to unwind at the bar/lounge with a refreshing drink.
Modern Comforts
Stay connected in one of our 683 elegant guest rooms featuring Smart televisions and complimentary Wi-Fi. Each room is equipped with luxurious private bathrooms and thoughtful amenities to ensure your comfort.
Book your stay today and experience the sophisticated charm of Biltmore Los Angeles!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Front entrance ramp
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Full-service spa
- Smoke-free property
- Wedding services
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Self parking (surcharge)
- Shared microwave
- Banquet hall
- Covered parking
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Hospital bed available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Studio Suite, 1 King Bed with Lounge Access
1 King Bed
460 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Turndown service
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Deluxe Room, 1 King Bed, Accessible, Private Bathroom
1 King Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification, phone accessibility kit, height-adjusted amenities, bathtub grab bar height (inches): 39, lever door handles, grab bar near toilet, shower grab bar height (inches): 39, magnifying mirror, toilet grab bar height (inches): 47, fixed shower seat, roll-in shower, roll-in shower width (inches): 71, wheelchair-accessible bathroom vanity, braille signage, wheelchair-accessible vanity height (inches): 39, closed-captioned TV, hand-held showerhead, wheelchair accessible, accessible bathtub, and visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Braille signage
- Visual doorbell/knocker notification
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Magnifying mirror
-
Executive Room, 1 King Bed, Accessible, Private Bathroom
1 King Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification, phone accessibility kit, height-adjusted amenities, bathtub grab bar height (inches): 39, lever door handles, grab bar near toilet, shower grab bar height (inches): 39, magnifying mirror, toilet grab bar height (inches): 47, fixed shower seat, roll-in shower, roll-in shower width (inches): 71, wheelchair-accessible bathroom vanity, braille signage, wheelchair-accessible vanity height (inches): 39, closed-captioned TV, hand-held showerhead, wheelchair accessible, accessible bathtub, and visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Braille signage
- Visual doorbell/knocker notification
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Magnifying mirror
-
Executive Room, 2 Double Beds
2 Double Beds
345 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Executive Room, 1 King Bed
1 King Bed
345 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Deluxe Room, 2 Double Beds
2 Double Beds
235 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Club Room, 1 King Bed with Lounge Access
1 King Bed
378 sq feet
Club Level - Club Lounge access and continental breakfast
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- Club level room
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Suite, 1 King Bed (Millennium) with Lounge Access
1 King Bed
625 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Separate sitting area
- Turndown service
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Club Room, 2 Double Beds with Lounge Access
2 Double Beds
398 sq feet
Club Level - Club Lounge access and continental breakfast
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Club level room
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Deluxe Room, 1 King Bed
1 King Bed
235 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
-
Studio Suite, 2 Double Beds
2 Double Beds
460 sq feet
Layout - Living room and sitting area
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch Smart TV with premium channels and pay movies
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Separate sitting area
- Turndown service
- Free WiFi
- Down comforter
- Bedsheets provided
- Smart TV
- Hand-held showerhead
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Magnifying mirror
Guest Reviews
- dpalakiko (10/5): Classic hotel in Downtown Los Angeles - The Biltmore Los Angeles is a memorable experience. The rooms are well appointed, staff friendly, and food is beautifully prepared. The hotel would benefit from keeping there inline information updated
- SybilWright (10/5): Great Stay! - Jose M. Chica made our stay so special! He showed us around and made sure we felt like special guests. Looking forward to going back next year with my sister.
- 363ilseg (6/5): great culture but a bit outdated - not 5-star rooms. - Nice and historical hotel with a great story. The entrance and lobby are exceptional and walking just through makes you feel like a movie star. However when moving towards your room . For me this hotel isn't offering not a 5-star experience. Out of the 10 rooms we booked as company 4 people had to request an other room due to broken airco's, or very high noise. New rooms where offered immediately, however the original ones should not have been offered to any quest. Not a bottle of water offered in the room, fridge is empty and making a lot of noise, coffee maker in room is using filtering coffee in a plastic cup with a wooden stick, bathroom outdated and an installed shampoo dispenser. On the more positive side the cleaning is good, the hospitality service is good as well. Great pictures are made inside. So overall: so much potential, just update it a bit. :) or adjust to a 4-start hotel to manage expectation better.
- Navigate26466860114 (2/5): Worst experience in Los Angeles ever!!! - Update (8 hours after check-out): After leaving the hotel, we realized we had forgotten a refrigerated prescription medication (for multiple sclerosis) in the minibar. When we contacted the hotel, we were told nothing had been reported and nothing could be done. This was a critical medication, and the lack of care or effort to safeguard it was extremely disappointing. In other hotels, when this has happened to us, we have always been able to recover the medication — this is the first time we have not. Update (Check-out day): To make matters worse, at check-out I was charged an additional $3 per person, per day as a “mandatory tip” for breakfast — which was already included in our room rate. For two people over six nights, this resulted in a $36 charge plus taxes, despite the fact that I had been leaving cash tips daily. At no point during our stay — neither at the front desk nor in the restaurant — were we informed about this charge. The issue is not the fee itself, but the complete lack of transparency. This should be clearly communicated at check-in or in the restaurant, not as a surprise at check-out. Although our $500 deposit was eventually released, the additional charge was still applied. This feels completely unjustified and unacceptable for a hotel at this price point. Original review: It is an expensive hotel with an excellent location in Downtown Los Angeles and a good breakfast. However, the experience was far below expectations. During our stay in room 352 (six nights), housekeeping failed to service our room on our last day, even though we left at 11:00 a.m. and placed the “Service Please” sign. We returned exhausted to find no clean linens, no towels, and trash still in the room. Housekeeping also lacked attention to basic details throughout the stay — one day there was no toilet paper, and on the last day we were left without shampoo. When we called for towels and mentioned the room had not been serviced, the response was not very friendly. Overall, these issues completely overshadow the positive aspects of the hotel, including the staff’s general attention, the breakfast, and even its unbeatable location. It is not acceptable to pay this much and not receive proper service. This is the first and last time we choose this hotel in Los Angeles. I would recommend looking for other accommodation options.
- Navigator48180459988 (10/5): Great experience during Check in - Check in was great, easy to locate, parking was easy. And Albert at the front was awesome. Place is real close to Grand Central Market. Would recommend to stay. We came here during the first weekend for the full marathon.
- JCWBerkeley (8/5): Wifi does not work. - Nice hotel. Great corner room. Comfortable bed. However WiFi download speed is less than 1Mbps as verified with multiple speed tests. Unfortunate because I had some business to take care of.
- dlA924GT (10/5): Exceptional Guest Services - I want to recognize Jarley M. in guest services. She did an outstanding job to assist me. She followed through and took care which made my stay at the Biltmore even more than I expected. The hotel is an amazing historical landmark worth experiencing in Los Angeles.
- jalaska2016 (6/5): Grand Old Lady in need of rehab. - Great check In, staff was efficient and welcoming. The lobby was magnificent. However, the illusion melted upon leaving the elevator. The hallway leading to room was very dated and had the "Shining" feel to it. Halls were lined with cheesy poster quality contemporary B listed "Movie Stars". Everything felt like being in a Hollywood Motel 6.., OK, Holiday Inn. Room was dated 1980. Dings and chips noted everywhere. But luckily, everything was functioning. Bed and Linens were comfortable and clean. The Service Staff were friendly and kind. Given the options in LA, I don't think I will come back as a guest. But the Biltmore Lobby would still make a fantastic venue and back drop. All Props, no Substance. I hope the Biltmore gets a rehabilitation that it deserves. In desperate need for a gay interior designer.
- P9327GXpatrickr (6/5): Rooms need a major overhaul - The room I had looked like a motel and was in a desperate need of renovation. The shower tiles were peeling and the flickering light made it look rundown. The carpet had random wet spots and the paint needed major touch ups. The building itself was amazing and there is a lot to take in. The art, history and architecture is so beautiful but I wish my room matched the rest of the building. The location is in downtown LA and it can definitely get interesting, if you’re not use to it then I would recommend using a car service if you leave. The room was definitely overpriced for what I got but if you take into account the rest of the building was priced decent. The breakfast was a bit overpriced and did not look too appealing but it was actually pretty good. The staff was also great with the minimal interactions I had with them.
- 604chehadek (10/5): Visit to LA - Very friendly hotel and staff and very good services Very close to downtown , easy to locate , nice food and beverages, historical place.
- rkJ3631LL (4/5): The Los Angeles downtown Biltmore hotel - The downtown location was great forgetting around. It would, however, have been helpful if the front desk staff was more familiar with local tourist attractions , without continually consulting with their smart phones. In spite of it being a historic hotel, they had no in-house staff tours;; I was directed to an outside company, with a $25 fee. The bathroom is extremely small, the tub has no grab bars, and the hook on the back of the door is at the very top, so unless you’re quite tall, useless. It would have been very helpful to have a pad of paper and pen provided in the room.
- daveespo (6/5): Beautiful public spaces but rooms are spartan - The public areas of the Biltmore are opulent and gives that early 20th century historic luxury vibe. That's all great and maybe you want to just walk through as a tourist and see it. But staying here is a more spartan experience. The room I had was pretty basic. The windows are still classic single pane double hung windows. Which basically means that street noise pours right through them. You can open them about 6" which is nice to let some fresh air in. But they don't seal tight when they're closed. At night, the garbage trucks, the cars with loud exhausts, the folks outside screaming or playing loud music makes it hard to get a good night's sleep. I was on the 8th floor. The desk chair was wobbly and not terribly comfortable. If I had been planning to work from the hotel room, it would've been a long day. The bathroom was fine -- it was a rectangular cast iron tub with shower curtains which made it feel a little cramped but not terrible. The annoying thing was the wall-mounted soap dispensers. One was empty and there was no way to remove it from the wall to signal to the cleaning people that it needed to be refilled. The price was fair for a downtown hotel, but there are many better options in the immediate area so I won't stay here next time I'm in LA.
- 374sorinp (10/5): Classy place ! - Classy place ! Clean , nice people, reccomended for coming back ! The classic music , for those who love it , gives a perfect mood and a state of mind relaxed . Good location for visiting LA.
- B8446JKgregs (10/5): 4 days at the Biltmore - Beautiful, historic hotel with friendly helpful service. Great breakfast!
- MissirRay (6/5): For the price, meh - Gorgeous historical hotel let down by chintzy corner cutting. Five star prices for harsh lighting, minimalist rooms (no bathrobes? Really?).
- honeybook (10/5): Great service from Mr.Paul - It’s our first time staying at the hotel. I was really impressed by Mr.Paul from Bell department, whom support by explaining all the place to explore in LA without hesitation. What a truly hospitality! Thank you Paul.
- sleepnir_2026 (10/5): First time and won’t be my last - Clean, professional, and a lot of history at the Biltmore. Employees were very helpful and friendly. Room was clean and very well prepped. Will definitely be coming back
- Booboo10000 (10/5): Delightful experience - I had a wonderful experience staying at The Biltmore Los Angeles. I was greeted by a front desk agent named Khanh who immediately set the mood for a great stay. With his warm spirit, accommodating customer service and wanting to do everything he could to make sure that my requests were met, I knew I was going to enjoy my time here and I certainly did! Also the front desk manager was very kind and proactive when I brought a small issue to his attention.
- tripping10 (4/5): For want of a nail the show was lost. - I really wanted to like this historic building. But the experience was not good, leaving me unable to think of one good memory of my visit. My wife became quite ill, probably related to mould in the bathroom. I didn’t sleep at all, on either of the two nights. The constant noise had no redeeming qualities. Sirens. Engines revving. Machine noises at droning low frequencies. Soundproof windows would have made all the difference. So would a comfortable bed.
- A6010JAlorraineg (10/5): Charming and Historic - The charm and history of this place are undeniable; it offered such a unique, memorable backdrop to my trip, perfectly complementing the convenient location for all my activities.
- kevinhealysopinion (10/5): Beautiful Historical Gem - Such a historical gem. Was happy to experience staying here and soaking in the beautiful atmosphere. The room was comfortable. The bathroom was dated but I’m happy to support the hotel by staying here so they can eventually remodel them and preserve this gem.
- 462gretchenc (8/5): History preserved as a setting for the present - Just an admirer of history exploring LA's past in the present. This place is glitter and gold and ornamental and marble sand makes you feel regal. Special kudos to Brent for looking after me, making sure to answer questions, telling stories, and being a jovial host in general.
- C7123ABleow (4/5): A budget level hotel, nothing special. - I would not stay here again and I’ve been coming over Christmas for the last 7 years. This is a Hampton Inn level hotel in a historic building in a lousy neighborhood. My biggest disappointment this trip was the buffet breakfast that I had prepaid - about $25. The free breakfast at most budget hotels is better. I also paid extra for the Christmas buffet- $105. - $137.50 with all the added on fees. It was all Costco-type pre-cooked food. Not worth the cost. The room decor is dreary and dated. The bathtub faucet leaked. You have to ask for bottled water at the front desk. The walls between rooms are thin and 2 nights I could hear my neighbors next door partying after midnight. Some other guests told me they could hear their neighbors arguing. The windows are now sealed shut and the air in the room was musty. There’s also a lot of extra fees and charges that inflate the room price that’s advertised on the hotel website. My $148 a night room ended up costing about $225, and the only option I added was the breakfast.
- 280ricat (10/5): First Visit to LA — The Biltmore - It was such an incredible experience staying at The Biltmore hotel in LA. From the moment we arrived, we were warmly welcomed by the bell desk and front service staff who were so polite and friendly. The staff were also very knowledgeable when asked about the attractions in the vicinity and were able to advise us on where to go during our stay. They even took the time to explain the hotel’s rich history including taking us through the hotel to enable us to better appreciate the hotel’s history. I am really impressed with the room size and it was very huge and spacious with premium amenities and I would like to compliment the housekeeping staff who promptly tidied our room daily. The service staff at the restaurant and Gallery Bar were also extremely friendly and it certainly made dining there all the more pleasant. A warm heartfelt thanks to GM Matthias and Hotel Manager Christine for the warm hospitality shown and for making us feel so comfortable and taking good care of us during our stay in LA. I can’t wait to return! Thank you!
- SalvadorDuran (4/5): To the guests with physical disabilities at the Millennium Biltmore Hotel in downtown Los Angeles: - To the guests with physical disabilities at the Millennium Biltmore Hotel in downtown Los Angeles: I had hoped my experience would reflect the elegance and reputation of this historic property. Unfortunately, it did not. After attending a candlelight event in the Gold Room—preceded by an expensive dinner at the hotel’s Brazilian restaurant—my wife, who uses a wheelchair, my mother (who has knee and mobility issues), and I were treated in a manner that was both disappointing and unsafe by a member of the hotel’s security staff. As I carefully wheeled my wife toward the lift connecting the Gold Room to the lower level, the security guard repeatedly rushed us, telling me to “hurry up” because he needed to help someone else. Rather than assisting, he stood by while I struggled to hold the lift door open with one hand and push the wheelchair with the other. The situation felt unnecessarily risky and completely avoidable. Once we reached the lower level, the guard how was also extremely rude and disrespectful to us walked away without offering any help. I was left alone to maneuver my wife out of the lift. Even more troubling, my mother—who suffers from knee pain—was not permitted to ride the lift with us and was forced to walk down stairs in discomfort. I reported the incident to the evening manager before leaving the hotel. Since then, I have given the hotel and its management team sufficient time to respond. Regrettably, **no one from management reached out—not even a courtesy apology**. I was particularly disappointed that **General Manager Matthias Kaiser did not take the time to acknowledge what occurred**, nor did anyone else on the management team. This review is not written out of anger, but out of disappointment. Accessibility and basic decency should be standard at a property of this caliber. The lack of follow-up only compounded an already upsetting experience. I hope the hotel reflects on this and improves how guests with mobility challenges are treated. Until then, I feel obligated to share my experience so others can make an informed decision.
- 411durgac (4/5): Motor inn class accommodation, Ritz-Carlton class pricing - Chipped paints, beds large enough to barely fit a single individual, bathtub that leaked water to the floor, bath faucet that did not open all the way, carpets that are dirty, and, in some places, looked like it has never been cleaned... On the plus side, the location is in the heart of LA financial district, so if you are a business traveller, it may still be good for you. But I was travelling with family exploring southern CA over the holidays.
- U5509NTjessical (10/5): Must visit - Absolutely such an amazing experience. They rolled out the red carpet for our family. The employees were so kind and loving and made us all feel at home.
- RuthyGlasgow (10/5): Fabulous hotel - So glad we chose here, even though there is not always great reviews. First room given smelt so bad of smoke and very small. Asked reception for an upgrade and had to pay but it was way better room so happy. We did not opt for breakfast and used coffee places outside but had drinks in the lovely bar which sometimes has entertainment. This is a hotel from the glamour days of the past. , it is stunning. It has a small gym and a cute swimming pool. Not in a great location as some undesirables floating around it but if you’re careful, it will,be fine. We loved it.
- YouriCassidy (2/5): Unwelcoming Front Desk and Poor Handling of a Simple Request - I went to the front desk to request that the iron in my room be replaced. I was asked to present my ID, and since I did not have it with me, I showed my room key instead. Moments later, my room key was deactivated, preventing me from using the elevator or accessing my room. When I returned to the front desk, I was informed that my card could only be reactivated if I presented my ID. I had to be escorted by security to my room to retrieve it, and only then was I allowed to return to the front desk to have my key reactivated. At no point did I receive an apology for the inconvenience caused. There was no acknowledgment, no eye contact—only the feeling of being treated as a nuisance rather than a guest. While I completely understand the importance of security protocols, the way this situation was handled was far from welcoming. Hospitality should make guests feel safe and respected. Unfortunately, this was not the experience I had with Kahn. It is disappointing to encounter such poor standards in an establishment of this reputation. On a positive note, I would like to highlight the professionalism and genuine care shown by the valet and housekeeping teams. Their service was exemplary—quite the contrast with the front office experience.
- MahsaE599 (10/5): Awesome! - Everything was perfect! We’ve always been on trips and have experienced different kinds of hotels. This one was one of the best in the USA.
- OnAir730249 (6/5): Overrated and Uncomfortable - The public rooms of this historic hotel are beautiful, but the rest is not a 4-star experience in the least. I stayed at a suburban Holiday Inn during the same trip that was much more comfortable. When I checked into my boring, outdated room, there was no handsoap or drinking glasses in the bathroom, The shower in the tub was something I might have had in college. Only one side of the bed had an endtable and lamp...I preferred the unlighted side of the bed. There was an armchair, but no reading lamp near it. I had a Deluxe King room with an airshaft view--that doesn't mean Deluxe to me. There was a movie being filmed in the lobby, and the hundreds of extras (no exaggeration) made it impossible to enjoy the lobby's visuals. The bar was closed because of the filming, and they did offer me the privilige of dining and drinking upstairs in their club...for $45 pp cover charge. The valets are a friendly, welcoming bunch, but once I got into my Deluxe King, there is more to saying that your are hospitable than a big smile.
- C6089FGalexm (4/5): Hotel had better days - No warm water, electricity went out, there was no light in the room except for a small desk lamp, and electric plugs were ripped out of the wall.
- larryrB2137OM (2/5): Great Historic L.A. Hotel - passed it's prime! - It was double its normal rate - due to L.A. events on the weekend of 10.11.25.; but we were excited to stay at this Great Historic 100 yr L.A. Hotel - but it is well passed it's prime! The location, lobby and structure is amax=zing. Unfortunately, with the hotel turnover - now to the Millennium Hotels & Resorts, the hotel has terrible service and support. We waited and received no service at the Lobby bar for breakfast; the waitress prioritized carry-out over the sit-down patrons. 1 hour larter, we received our breakfast sandwiches. While the lobby and common areas look good for such a historic hotel; the rooms look and feel tired. The Car Valet was beyond this in low bar of service: your choice is $35 for self-Parking; or $70 for Valet. We drive an E.V. from San Diego. As such, we were happy to pay the $70 - since Valet confirmed the have EV Charging stations and would charge our car over night (confirmed 2 days prior to arrival). Upon arrival, we reaffirmed such with the Valet and Kahn, the Hotel Receptionist - assuring it would be charged overnight. Several hours later, I checked my app to see my car was not being charged. The Night Valet stated, "we do not provide such EV Service" - but you can retrieve the car and take it to the 7-10th floors and charge it with your credit card - via Noodle chargers". As such, I had to do this myself - after 2 trips to the garage at 10 pm (which requires a card card; your smart phone to download app; and a hotel key). The next morning - at checkout, I offerred to pay the $35 for Self Check - but the billing mandated the $70 per night for Valet (even though I had to Self Park & charge my vehicle myself). If staying downtown L.A., consider the Westin!
- Paige (10/5): - Cool historic hotel. Rooms are basic but perfectly fine, and the building is stunning.
- Susan (8/5): - They need to expand the dessert menu (really bread pudding and cookies?)
- EDUARDO JAVIER (10/5): - Our chambermaid was excellent
- Michael (4/5): - Beautiful hotel but paid for upgrade room with lounge access to be told lounge was closed. Still charged the $66 upgrade feel. Room was nice except the bathroom. Mantle over the toilet looked like it was coming off the wall. Towel rack came completed off the wall. The shower faucet was broken and there was no hot water. The hot water worked in the sink but not the shower. Not impressed this the hotel and will not visit again.
- Katie (8/5): - Staff was friendly!
- ken (6/5): - We got a club level room and the club lounge was closed last night for the 5:00 to 7:00 free wine and drinks. Instead they gave us each a free drink voucher. Felt like I overpaid.
- Zainab (10/5): - This is a very nice and clean hotel in downtown LA. Love staying here when I come into town.
- Kelly (6/5): - The room smelled stale and musty. We thought it would dissipate. It didn’t in the 2 days there. Checkin staff were condescending. Rolled her eyes when I asked about my Expedia upgrade.
- Cesar (6/5): - Rooms are out dated need a remodeling
- joshwN9508QQ (4/5): Great Stay Completely Ruined by Missing $100 Deposit - I stayed at the Millennium Biltmore Hotel on September 6th for one night and had a fantastic experience — the room was clean, the building beautiful, and the staff friendly during check-in. I really wanted to give this place five stars. Unfortunately, the experience was completely spoiled afterward. I was told I’d get my $100 deposit back within a week, but it’s now been nearly a month and I’ve still received nothing. I’ve called multiple times and have been sent to voicemail by four different staff members, with no one following up. It’s disappointing that a hotel of this reputation would make such a simple refund so difficult. I didn’t eat, drink, or damage anything — I literally just slept there — yet I’m still out $100. I hope management sees this and resolves it quickly, because the stay itself was great, but right now it feels like I’ve been ignored and overcharged.
- Barbara Mary (10/5): - A couple of smaller shopping complexes within walking distance
- Tony (10/5): - Bilthome
- Natalie (10/5): - Our stay at the Biltmore was lovely from start to finish! Loved the Italian Spanish decor and all the fun events happening at the hotel.
- David (10/5): - Front desk, Mary Beth ? Was awesome
- Alfred (8/5): - The lobby is amazing. Staff are excellent.
- Julie (10/5): - This is a beautiful historic hotel. I love staying here when I travel to LA.
- steven (10/5): - Nearby entertainment and businesses
- Europeand_beyond (10/5): Amazing decorations in the public spaces - The hotel is a jewel in terms of the public spaces (hallways, ballrooms, bar rooms). The room was fine and comfortable. I wish they would offer a tour of the public spaces of the hotel. I'm aware that the LA Conservancy has such a tour, but it's only once a month. Great location, easy to walk around and see the beautiful art deco and beaux arts buildings of LA.
- Essence (10/5): - Nice restaurant downstairs.bar was fast and nice staff.quick process when I had any questions
- Vanessa (10/5): - This historical hotel is simply breathtaking when you walk in. I enjoyed my stay and the staff were great.
- Bethany (10/5): - Awesome building. Rooms are old but that’s expected. New carpet. And I liked the lounge
- steve (6/5): - Room smaller than advertised. Closet in bathroom very awkward. Towel racks too low.
- Mark (6/5): - The overall stay was good but the folks at the front desk could have been friendlier and more helpful.
- Lavar (10/5): - Lovely hotel.
- Tiberio (10/5): - Clean venue and the location
- amyo372 (10/5): Beautiful hotel with great staff - Wonderful stay at The Biltmore. I was there on a solo trip and the hotel and staff were both faultless. If I had one criticism it would be that there’s no within the confines of the hotel to enjoy some hot LA sun I would 100% recommend
- mikesT3111ZD (8/5): Wonderful Hotel. Shame about the customer service. - Wonderful Hotel with so much history & stunning architecture. Room was fantastic if not a little noisy from the downtown streets due to our room being single glazed! Overall we enjoyed our stay but were disappointed we could not access the main room where the original Oscar ceremonies were conducted. Also, the holding charge for expenses (not expended) have remained pending on my credit card now for 3 weeks since check out! Zero response from the hotel to my enquiry regarding this & I have had to spend half a day dealing with my credit card company to get this charge removed. Not great customer service which has left a sour taste after a lovely stay.
- Rachele (6/5): - Parking was expensive and they don’t tell you upfront about it
- 830camilleb (8/5): History meets convenience in DTLA - The Biltmore is a historic hotel that straddles history, convenience, and comfort. The staff are top notch. Thank you Jaime for helping me at check in!! You helped make my first stay better than I could imagine. The room, 1168, was quiet, and that is saying so much for being in the heart of DTLA. The pool and sauna were nice additions to my visit. Casa Ipanema is a delicious restaurant on the property. The rooms have massive closets, comfy beds, and cozy bathrooms. I can only imagine that updating 1923 bathrooms are challenging. The bathrooms could use an update as the tub needs re-glazing, the mirror needs replacement, and there is no space between the tub/ shower and the sink. However, if you are able bodied and of average size, you will find the bathroom is fine for your basic needs. The history of the hotel made up for the quirks and I would consider staying here again especially given the deal I found online. Tip, park in the Gas Company Tower parking garage across the street to potentially save money on the weekends. $15 per day as of September 2025.
- Chunting (8/5): - Everything’s good but bad soundproof
- Karen (6/5): - The hotel was great. The staff was great. The room was pretty good except for the bathroom. The ceiling was leaking water into the sink. Hopefully you guys can get that fixed. Not sure if it was coming from the air conditioner unit or not. It was room 823.
- Agnes (6/5): - It feels like the rooms are poorly maintained. It use to be much nicer. But our room was dirty with stains on the drapes that looked pretty bad. Also the homeless around the area is pretty bad. We wanted to get food around the corner but the rift raft was really really bad around the area. Also this time the valet parking was really rude and not a good experience and you would think for $70. It would have been much better. We also had an upgrade due to our expdia status and they said it was an upgraded room. So needless to say it was a let down. Not to mention the room was very very noisy and we couldn’t sleep. The room was on the Starbucks side of the building, I wouldn’t suggest that side ever again. Our room was 1028.
- Christina (8/5): - The hotel is absolutely beautiful and romantic. The bed and pillows are not comfortable.
- LIA (8/5): - Staff very good
- Mark (10/5): - As always - Biltmore staff is beyond excellent. Happy to talk and answer questions. Your customer facing people are amazing!
- Jezzebella (10/5): - The architecture was absolutely divine, I was gobsmacked by every part of the lobby. Such a beautiful hotel
- Candy (6/5): - Moving son into usc. The hotel is in a decent location for downtown. As others have mentioned the lobby and entrance is nice, staff is friendly and we found helpful. The rooms are extremely outdated and even with the appearance of being clean they still looked ragged and old. For the cost of the rooms the company should invest in this historic hotel and update the rooms. This place could be amazing and yet it's disappointing due to the rooms. Plus the least the hotel could do it provide water. Ridiculous that they offer nothing.
- Kalpa (10/5): - Amazing, beautiful hotel with all facilities. In the centre of downtown with great metro links. Highly recommend.
- Amy (6/5): - Horrible loud concert noise. Worst noise ever experienced at a hotel. But staff were amazing about taking care of it. Overall price, fees, and auto tips on the food and beverage were outrageous making the VIP discount worthless if you don't want to pay their prices. Barely makes a dent.
- edsebastianvulliamy (10/5): Pride, classic quality and return to a better time of yore - There are hotels and hotels, and very few, if any, match the Millenium Biltmore in DTLA. The place is steeped in tradition, history - and a glamorous one at that. Not many can line their walls with photographs of Walt Disney - and a galaxy from the days when there were stars rather than celebrities - at various functions before you arrived - including the Oscars ceremony. The architecture alone is sufficient reason to stay. But that is not why to be here. It's the ethos, the pride in quality of the place. The staff are attentive, the service is impeccable, the rooms 'classic', stylish and traditional (not for those who prefer boring uniformity). The bar is die for - one of the classics of America - and on occasions there is live jazz. There's a strong feeling of yore, and a better time ... Location could not be better: downtown LA is at your feet; the Philharmonic, union station and Olvera Street market are are up the road; the rennovated metro is 30 seconds away: to take you to the beach, Pasadena, Hollywood, McArthur Park, Boyle Heights. The Dodgers and Highland Park are a short cab ride away. I return again and again, these times for mostly business and soem vacation - Biltmore ideal for both. Ed Vulliamy, ex-The Guardian newspaper.
- Sela (8/5): Biltmore Hotel -LA - The people of the hotel were amazing- from house keeping, breakfast staff and the bar staff Nina stood out to me. Beautiful hotel with beautiful history! The AC was too loud and the mattress was not comfortable. Otherwise great stay
- William (10/5): - The service staff was outstanding. The room was great. The bed was too soft in my opinion but it was still comfortable. Great stay
- Eric W (10/5): - Elegant hotel. Great staff. Great central location.
- Jonathan (10/5): - Lovely property. Highly recommend.
- Oscar E (10/5): Gorgeous Hotel (And Old) - Gorgeous historical hotel in the heart of Los Angeles
- Christine (10/5): Lovely old gal - Lovely old building. Room was getting a little tired, but still elegant and clean. Service in restaurant was great.
- benjamin (10/5): - Great Hotel, would stay again.
- Matthew (2/5): - Dreadful hotel. Staff ar rude, noises is insane, the area is dangerous to walk around. Absolutely nothing positive about this place
- Mitzy (10/5): - The hotel holds a lot of nostalgia and that was the reason I stayed at the Biltmore.
- Luis (10/5): Great experience - Charming place, very good service, lots of history all around. Fun to see parts of the hotel that were in movies and TV. Easy walk to the LA Metro subway.
- Angela (10/5): - Loved this legendary hotel. Downtown was quiet.
- Damian (10/5): - Cheap and beautiful
- Claudia (10/5): Must Stay - Entire staff was friendly, professional and always smiling .. Beautiful Hotel.. we were upgraded to a suite since it was our anniversary.
- Karin (8/5): - The hotel is beautiful. It's definitely old, but kept up for the most part. I enjoyed the photos of all of the movies filmed in the hotel as I walked the hallways. Whatever cleaner they use has an overpowering sweet floral scent which was unpleasant, but we onl
- Jane (10/5): - Lots of history Near restaurants/ eateries Easy access to freeway
- linh duy (10/5): - Its history in one of our favorite films, Ghost Busters among others.
- Colin (10/5): - Nice hotel excellent staff. Convenient location
- Marlon (10/5): - Good
- Brian (6/5): Service Doesn't Align to Brand Promise - Pros: It's a really pretty historic hotel. Location is also convenient for DTLA; easy to get to the Metro, etc. Cons: Service was not that great. I called ahead because my travel companion was arriving before I could get there and I wanted to add his name. Also, because of a change in who was going with me, I mentioned I'd booked a room with two double beds, but would prefer a King if one was available. The guy on the phone was super friendly and said he'd change the reservation accordingly. However, at check-in they still gave us two twin beds. Also, I'm OneKey VIP and I didn't get anything to redeem for the 20% off of my one Food & Beverage purchase. I will say, however, service in the bar was very good. Our room had no view to speak of, but also the windows were extremely dirty. Finally, they had urns of ice water in the lobby, but when I went to fill my bottle the first two times, they were empty (ice, but no water). I asked the front desk the second time if they could be refreshed and he told me that wasn't his job and when my companion asked, he begrudgingly gave us two plastic bottles of water (which I was trying to avoid hence why I had my own bottle). The next morning the urns were gone completely.
- Zaim (6/5): - .
- Siew (10/5): - It’s historical past and beautiful grand architecture.
- Nancy (10/5): - The room was clean. The beds are small. The property is dated. The folks are friendly and friendly.
- robert (10/5): Great weekend stay - Great stay. Loved the Ipedema restaurant down stairs. Only negatives is the high parking fees and valet is a bit slow.
- Charlotte (8/5): - I liked how helpful all the staff treated me. They were wonderful. Just one problem with the room; leaky tub faucet
- Bouakham (10/5): - Beautiful hotel
- Rosa Clara (10/5): - Great place to stay. The building has so much history and it’s so beautiful. Very close to lots of restaurants and coffee shops. Staying here is a good experience.
- Verified traveler (8/5): - Rude staff and poor customer service
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