Seri Pacific Hotel Kuala Lumpur

Name: Seri Pacific Hotel Kuala Lumpur
Address: Jalan Putra, Kuala Lumpur, my

Location: Jalan Putra, Kuala Lumpur, my

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Connected to World Trade Centre Kuala Lumpur, the Seri Pacific Hotel offers a serene escape with an array of top-notch amenities. Outdoor Pool and Spa, Luxurious Rooms with Stunning Views, and Multiple Dining Options make it the perfect choice for both leisure and business travelers. Book your stay now to experience the ultimate in comfort and convenience at Seri Pacific Hotel Kuala Lumpur.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pre-authorization of guest's credit card is required to secure the room reservation. Please note that guests with a booking of 10 rooms and above are required to settle a deposit upon booking. Guests can contact the property directly via the Special Requests box or at the contact details found on the booking confirmation. F&B discount for in house guest (not applicable for alcoholic beverages). - 20% discount can only be used on food and drink at the property, not entitle for alcohol beverages.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Kid meals
Adult only
Outdoor furniture
Coffee Shop on site
Fruits
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Twin Room

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Premier Deluxe King Room

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Premier Deluxe Twin Room

The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Club Twin Room with Club Lounge access

Located on the Club Floor with Club Lounge access, this air-conditioned twin room has a seating area fitted with flat-screen satellite TV, mini-bar and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. Club benefits include: - Complimentary late check-out services - Complimentary evening tea from 18:00 to 20:00 - Free flow of coffee, tea or soft drinks and snacks during stay - Complimentary ironing services Please note that breakfast will be served at the Club Lounge. Guests who wish to have a buffet breakfast at Zende Restaurant are subject to additional charges per person per say. Please contact the property directly for more information.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Executive King Suite with Lounge Access

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed. This room includes the following benefits: - Complimentary late check-out services - Evening tea from 18:00 to 20:00

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Club Room

1 King Bed
344 sq feet

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Mini-fridge, free minibar items, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Paper towels
Executive Suite

1 King Bed
689 sq feet

Club/Executive Level - Club Lounge access
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Mini-fridge, free minibar items, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Paper towels
Superior Twin Room

The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Superior King Room

Offers views of the World Trade Center Kuala Lumpur, Genting Highlands or Twin Towers. Private bathrooms come with separate shower and bath.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
Deluxe King Room

This room offers views of the World Trade Center Kuala Lumpur, Genting Highlands or the Petronas Twin Towers. Private bathrooms come with separate shower and bath.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Club King Room with Club Lounge access

Located on the Club Floor with Club Lounge access, this air-conditioned king room has a seating area fitted with flat-screen satellite TV, mini-bar and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. Club benefits include: - Complimentary late check-out services - Evening tea from 18:00 to 20:00 - Free flow of coffee, tea or soft drinks and snacks during stay - Complimentary ironing services Please note that breakfast will be served at the Club Lounge. Guests who wish to have a buffet breakfast at Zende Restaurant are subject to additional charges per person per say. Please contact the property directly for more information.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Key card access

Guest Reviews

RADZI (10/5): -
75 (7/5): - Inviremont Nothing
Mohd Sofi (8/5): -
ARWAN (8/5): -
Tarmizi (9/5): -
Wan (7/5): -
Sarihudin (6/5): -
Navin (4/5): Provide parking lot accommodation for your customers - Breakfast Never keep to promise until I have to remind again for my request (request for baby cot), No free parking after I pay so much for my stay Normal 3 star hotel also can provide free parking but here we have to pay for parking, Phone land line to call customer service not working until I have to use my own mobile and call front desk from google online number to reach them
Neniawati (10/5): -
Jessica (4/5): -
Zue (9/5): -
Rizal (10/5): -
Mahani (8/5): -
Annie (10/5): -
azmi (8/5): -
Mohamad (10/5): -
Shareena (10/5): - - -
STAFF (8/5): -
wahab (10/5): - Keep it up Perfect!
Rahimah (9/5): - Cleanness Why no teh tarik ??
SHANMUGAM (3/5): not worth for staying---return my money - very poor quality of linen---no phonr working bath room bad.mat is wornout--fit for nothing
AHMAD NAZMI (10/5): -
Uma (6/5): -
Sharifah (10/5): - All is goodd Would be great if can add more parking
Norrinei (10/5): - a quiet, convenient location with stunning views None
Ismoni (9/5): -
Zubin (5/5): Not a 5 star hotel for sure - Staff was good, polite and accommodating. Staff did its best to make us feel comfortable. Happy with the staff. Not good with kids, the amenities aren’t really welcoming for kids, kids stay is more like misleading on the websites, the room doesn’t meet the expectations of a 5 star at all, breakfast was always cold and didn’t even meet the expectations of a 3 star hotel, all our family got sick after the last day we had breakfast with a stomach bug.
Nelly (10/5): -
Yunos (5/5): 2 /5 star - “I recently stayed at this hotel and my experience was somewhat disappointing. During my stay in room 1718, I encountered a cockroach in the room, which raised concerns about cleanliness. The furniture was still functional, but it appeared quite dated. In addition, the TV channels were limited and the quality was not satisfactory. I hope the hotel management can improve cleanliness and overall facilities for a better guest experience.”
Abdulrahman (6/5): - The location is excellent, good breakfast, friendly staff The bed was not comfortable unfortunately even after we change the room
Zhi Ming (10/5): - 洗手盆上面，天花板有点漏水
Amri MS (10/5): - Semua suka. Staf semua baik & peramah. Parking sikit, klw penuh masak keba parking sebelah (WTC) mahal gila.
Muhammad Hailmi (9/5): - Everything was good Nothing
Azrul Abu Bakar (9/5): - Room
Tin Seng (8/5): -
Siti Nor Raha (9/5): -
Siti Rohaya (10/5): - Nice and comfortable
mehboob (1/5): - Nothing . It was waste of money . Just like a less than 3 star Service, brake fast, club facility was not given , nothing was good
MOHD ASWAD (9/5): -
Guest (7/5): -
惠貞 (9/5): - 位置很好對面有購物商場。
LE (8/5): -
Amer_Hamzah (9/5): Convenient, Comfortable & Affordable - This is our regular hotel when in KL as we love the location close to shopping mall, lrt station. The staff of the hotel itself were excellent as usual... Nothing not to like
Bartlomiej (5/5): - Nothing really Old hotel, looks outdated.
Abdul Hamid (8/5): -
NORDIN (9/5): -
LanLan_90 (8/5): Strategic location, value of money but very limited hotel parking - Strategic location, bathtub and the room was good. Limited parking space, have to park at WTC which cost me RM 74 for one night stay without car plate registration validation.
Mariam Dayana (10/5): -
NORFAZLINA AZNI (7/5): - berdekatan dgn kemudahan public transport n dekat dgn mall i stay at ramadhan n im join buffet ramafhan but tempat meje jauh dr tmpt ambik mknan so jauh untuk ulang alik ambik mknan
supardi (10/5): -
Elnur Allahverdiyev (7/5): - Service Rooms are too old
Fakhirah (9/5): -
Kamariah nor (9/5): -
mokhtar amine (7/5): Acceptable - Not as expected Smells
Santiago Larco (10/5): -
nashrah (9/5): -
Suppaya (8/5): -
Kartini (9/5): -
NORHAYATI (9/5): -
SONNY GOH YIM CHUAN (9/5): A spkrndud stay with a touch of Muslim hospitality Terima Kaseh - We had a bad experienced on our ex KL hotel Decided to check out n stayed at Seri Pacific What a total change n we thoroughly enjoy our stay The hotel was great n let us takeaway our bfast as we are leaving 11pm train service e to Singapore Thank you' Almost was in good order The cafe manager - a charming lady took the initiative to take away our bfast as we have to forgo our 3rd night stay to go back Singapore
Shahrul Naim (8/5): -
NUR AZZAH (10/5): - Dh berkali2 repeat.... Terbaik
Mohamad Ezhaq (10/5): Excellent Customer Service - Location & Staff - Excellent CS from Mr Fauzi FD Mgr Na
Mohd Firdaus (7/5): -
Samsudin (10/5): -
Wan Mohd Azmi (9/5): -
Fadzlin mohamad shafian (5/5): -
Qifeng (10/5): -
Mohammad Hafiz (10/5): -
David (10/5): -
Mohamad Haziq (9/5): - awesome
Nurul Izzati (8/5): -
mizz yuzie (10/5): -
siti (8/5): -
Roslina (10/5): -
zuili (3/5): pas top - mobilier vétuste, serviette de toilette taché, propreté pas top, établissement très vétustes la nourritures, l'état de l'établissement
Nurshuhaida Bahrin (8/5): - No bidet
Mazlan (7/5): -
Sandra (9/5): -
Robert (7/5): - Zimmer sind schon sehr in die Jahre gekommen. Farbe u Tapeten lösen sich ab, Teppichboden mit Schimmelflecken. Handtücher mit Grauschleier....Insekten am Boden. Hätte deutlich mehr erwartet
Madzdiana (10/5): -
SITI SALEHA (9/5): -
Marios (4/5): - Polite stuff Photos from reality have huge difference . The room is in a really bad condition. Dirty rug and the wallpaper was in a very bad condition as you can see in the photos I attached. In addition the ceiling in the bathroom was in a bad condition too. There were no plugs next to the bed.
Nur Hasween (10/5): -
Muz (8/5): Great staff and all personnel..kudos everyone! -
HSS (10/5): - breakfast is fine, just saw a little cockroach running beside dishes plate.
MOHD (8/5): -
Nawawi (10/5): No 1 on my list! - The location, the parking, the staff,, the room, the view all so nice. Nothing at all.
Pillai (8/5): - Good location and inhouse food. The inhouse bar was below expectation. The quality of the beers were bad (not fresh). The inhouse band was rather mediocre.
khulan (6/5): To renew the furniture - Location is great Inside of the room is too old and not seems to me fresh
アリフ (10/5): -
Sultan (1/5): - ‏مكان سيئ جدا الفندق قديم
Fatt (8/5): -
Vasantha Kumari (10/5): Excellent and Awesome! - Everything went well. This is my second staycation at the hotel. My room was really clean and comfy. Breakfast spread was adequate and delicious.The coffee was exceptionally good too! What i love is the fact that the hotel is adjacent to a shopping mall and this made food options very varied. And all that you need is within reach. On top of this, the staff were so friendly and helpful. They really made our stay memorable. Kudos! Keep up the great work and service! The wifi can be improved. Tends to lag at night.
Simona (8/5): Pleasant for a short city break in KL - The hotel is located just across the street from Sunway Putra Mall and can easily be accessed via a covered passage from the KTM Putra station, which is only 3 stops away from KL Sentral. The rooms are very comfortable, with all necessary amenities. Deluxe double rooms are situated on higher floors, so it is nice to have a wide open view of the city. Breakfast offers mainly Malay, Indian and Chinese options, but also good cheese and omlettes. In our period of travel the pool was not crowded at all, so it was very relaxing, even though it is a bit on the small side. We didn't encounter any problems.
Victor (8/5): - Quite clean location but except breakfast Breakfast
ann_deen (9/5): sweet memories at KL - the view & strategies place none
hladani (2/5): Bed service - Bathroom condition very bed Every time go to reception for any requirement becae house keeping and reception call not received Not putting in room at time of room cleaning water bottle, And any normal requirement bathroom kit
Suhaimi (9/5): -
sylvester7777 (2/5): Not great - This hotel from outside and the Lobby look impressive. Unfortunately the rooms are not. It is rated has a 4 star , I would give 2 stars at most. The rooms are a good size, but everything needs updating. It is tired or worn out. The beds were solid, had and uncomfortable. The shower and bath need urgent repair. Bed linen I think was white originally and is now a see of grey. We only had one small towel each, no hand towels. There is a bar area, but we didn’t use it has it is also a smoking area and I have asthma so couldn’t use, although I probably wouldn’t have as it was thick with smoke. We did ask if we could bring our drinks into lobby but that wasn’t allowed. Breakfast I wouldn’t give any recommendation, it was just warm, hard to get a table that was clean. In my opinion the food was not good, staff were not helpful and most days coffee machine not working. Overall I would rate this experience as 1 star at best. We would not return.