The Lola Hotel

Location: Katip Sinan Cami Sokak 18, Istanbul, tr

Star Rating: 6.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Economy Double Room (Basement)

  1 Queen Bed

  161 sq feet, located below ground level

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Refrigerator and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Daily housekeeping
  • Free Local calls
  • Room service
  • Free WiFi
  • No windows
  • Hydromassage showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Location - below ground

• Deluxe Double Room

  1 Queen Bed

  Overlooking the sea

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Refrigerator and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Daily housekeeping
  • Free Local calls
  • Room service
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Laptop-friendly workspace

• Double Room with Sea View

  The fireplace is a top feature of this double room. The air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Satellite channels
  • Fireplace
  • Alarm clock
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Budget Double Room - Basement Floor

  Guests will have a special experience as this double room offers a fireplace. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. This double room is air-conditioned and features a flat-screen TV with satellite channels, a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Alarm clock
  • Bidet
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Standard Triple Room

  Guests will have a special experience as the triple room features a fireplace. Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The triple room offers air conditioning, a mini-bar, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Alarm clock
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Standard Quadruple Room

  This quadruple room's standout feature is the fireplace. Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with satellite channels, a mini-bar and a safe deposit box. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Fireplace
  • Alarm clock
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Standard Double Room

  The fireplace is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Alarm clock
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

Guest Reviews

• steve (8/5): Great digs for price - The location was great and good room at very reasonable price. N/A
• Làszló (10/5): -
• Anas (8/5): -
• Alexander (1/5): -
• Jose Miguel (10/5): -
• Yusein (8/5): - Cok uygun yarde
• Nidhal (3/5): Chambres non entretenu, traces d'humidité, ménage non fait, servietes non changés, confort spartiate - Rien La communication La réponse à l'attente du client La propreté Le ménage
• Nasrallah (1/5): Slecht meer dan slecht ik adviser niemand daar te verblijven - Eerste kamer was zo slecht er kan niet eent en hond daar leven en 2de kamer moest 70 euro meer betalen en de kamer was klein zelf de koffer pas niet in en ze zeggen er is baby bed beschikbaar en ik heb gevraagd ze hebben niet eens Slecht
• Khasan (5/5): -
• Kodirov (10/5): I can recommend the Lola Hotel in terms of location, cleanliness and sweet restaurants nearby. - Location is lovely, near to Sultanahmet mosque and other attractions. I can give 10/10 for location Small stairs to go to top floor IF YOU ARE WITH LUGGAGE.there was no hair-dryer in the bathroom, i did not ask reception , may be they had in reception. I was in rush all the times.
• lina (4/5): -
• Javier (6/5): - Atención de llegada tarde durante la madrugada El edredón tendrían que ser mejores .
• Abraham (10/5): - Everything was good. Nothing.
• Mohamed Mahmoud Soliman (8/5): -
• Hietham (1/5): -
• Zdenka (10/5): Belive or not, this picture has been taken directly from my hotel bed. -
• Vusal (10/5): -
• Миржамалов (10/5): - Расположение хорошее, близок к Султан Ахмет мечет
• Daniel (4/5): Nu se merită !!! - Nu mi-a plăcut . Condiții de igienă , precare . Apa caldă -NU, căldura de la un Ac și ăla vai de capul lui, patul matrimonial format din două paturi de o persoană , lipite
• Katja (7/5): Hyvä hinta-laatusuhde - Sijainti on erinomainen, lähellä nähtävyyksiä ja julkista liikennettä. Aamiainen oli todella hyvä ja vaihteleva (300TL) Huonetta piti vaihtaa kesken loman.
• Zdenka (10/5): -
• stephen (10/5): good - has good kitchen nothing. i don’t understand why it has not very good reviews
• LI (9/5): 很好 - 方方面面都挺好 门刮坏了我新衣服 伤心
• Onu (1/5): Never again - Location The room was nasty, dirty, every corners of the room and bathroom . Stayed for two nights, they didn’t come to clean once. But it looks like they are only interested in making sure the sheets and duvet plus toilet seat appears white, every other thing is disgusting and also rusty
• chouter (10/5): -
• Mustafa (2/5): -
• moreno (2/5): - estaba muy sucio, habia cacas de gato y no habia agua, tampoco nos dieron ninguna solución
• Zdenka (10/5): -
• Abdelaziz (5/5): The lola exprrience - Le calme et l'approximité. Chambre sans Tv, toilette a été tombé en panne pas d'eau, connexion wifi des fois ça marche des fois non, j'ai passé une semaine avec les mêmes serviettes ils ont rien changé housekeeping service à revoir. Personnellement, je ne mettrai jamais mes pieds dans cet établissement.
• العراقي (4/5): -
• Yasir (5/5): Geh nicht hin - Jeein Nix
• Saïd (5/5): Agréablement surpris - L'emplacement était idéal. À proximité des monuments. Lenprix correspond bien à la qualité de la chambre. Juste pour y passer la nuit. Des voisins bruyants. Mais l'extérieur très calme. Les voisins. Les commerces du quartier un peu cher.
• Onur (9/5): -
• Ayoub (9/5): - On a aimé la vue par la fenêtre et le personnel et la proprete La douche est trop froide
• Aman Raj (8/5): -
• nergiz (10/5): -
• Moussa (1/5): Bad experience - I had a very bad experience at this hotel. The place is extremely dirty; you can see stains on the walls and the bed sheets were dirty with marks. They never change the bedding — they simply fold it and put it back every day, which is unacceptable. Even if you put “Do Not Disturb” on the door, the cleaning lady will still knock, open the door, and enter, which is very disrespectful and disturbing. Another problem is that they manage two hotels. I booked at Lola Hotel, but when I arrived they put me in Laila Hotel instead, without informing or asking me. Overall, I do not recommend this hotel at all. Very disappointing and unprofessional.
• Ivan (6/5): -
• Andreea GEORGIANA (10/5): - Personalul a fost amabil, nu a mers televizorul dar nici nu aveam nevoie,la capitolul curățenie se poate mai mult,dar totul a fost foarte bine
• Rabi3 (1/5): The service was very bad ,we didn't receive the room at check in time ,their was no cleaning service and the room wa - nothing nothing
• Julian (5/5): -
• Marianna (9/5): - The hotel itself lacks many things, but Saeid helped us with everything we needed. Overall, the room was clean, but during our stay it wasn’t being cleaned. It’s a good and cheap place for just staying the night
• Sulleiman (2/5): - Very very unclean. The room was very dirty. There was hair on the bed. There was stains on the towels. There was dirt on the walls. The ac was dirty and did not work. Only thought to book this as it was affordable and local to where i needed to stay. However, after that i would have been happy to pay more. The staff were lazy and unhelpful. Wouldnt reccomend at all. I ended sleeping in my day clothes and putting a tshirt over the pillow. Made me very sick. PLEASE DO NOT BOOK
• Viktoriya (4/5): - Must change the room, no fresh towels and bedding, no TV. Every time have to remain reception to change the towels and bedding, clean the floor. During 12 nights my bedding changed TWICE.
• Massimo (5/5): Mai più al Lola Hotel - Vista dalla terrazza dell'hotel Lo staff assente o non efficiente. La poca pulizia. Impossibilità di aprire la finestra ed arieggiare la camera. Asciugamani insufficienti per due. Bagno da ristrutturare
• Juan Guillermo (7/5): -
• calderon (9/5): - Todo estuvo genial
• Rovana (10/5): Vacanta plăcută - Personalul a fost de nota 10. Peisajul dimineața cind mă trezeam era mirific..Am avut ajutor din partea personalului de cite ori am apelat mi-au fost de mare ajutor Totul m-ia plăcut.
• iman (8/5): -
• Olga (10/5): - Чистое постельное белье, удобная кровать, хороший кондиционер, сантехника всё работало, есть чайник, фен, недалеко прачечная 3 мин. ходьбы, до Султанахмет по относительно ровной дороге 5 мин.ходьбы, от туда и двигались по всем направлениям.
• Olga (10/5): -
• Anna (7/5): Bé - La ubicació La nateja
• Marcelo (7/5): -
• Salma (2/5): -
• Büsra (1/5): - Location is good It wasn’t clean and the rooms weren’t as in the pictures. My room had no TV…. And it wasn’t clean. I didn’t feel comfortable.
• Paula Andrea (7/5): -
• NORIHIDE (6/5): - 場所が分かりにくい。フロントが別の場所にあるのでかなり探します。
• MUHAMMAD USMAN (4/5): - Very poor hotel
• Asif (6/5): - Good size rooms with helpful staff, its hard to find on Google map better to use Kare Hotel in google map which is next to it and Lola hotel reception is located at The Reina hotel opposite to the road
• Ioan (7/5): -
• Nisar (1/5): Avoid, scam completely false images on booking.com - Nothing Everything
• Kristah (8/5): - There’s a separate building (not listed) where you’re expected to check in. Had I not randomly met someone staying at a different hotel they they manage, I would not have found it. The hotel elevator only goes up to the second floor then you have to walk upstairs to the third. Check in and check out is easy once you know the building. They provide laundry services and require cash (lira, euros or usd). The hotel is down the hill pictured. It’s a long walk to the top of the hill. The whole area is very hilly. Breakfast is good and is held downstairs in the main reception building. The stairs are narrow. Overall enjoyed my stay
• Ivan (8/5): Very good -
• Edwin (4/5): - No hubo aseo durante las tres noches de estancia , las camas incómodas , no funcionaba la televisión
• Sardar (10/5): Exceptional - Best location. 10-12 minutes walk by Aya Sofia and blue mosque and staff are really good The location is very awesome and I really enjoyed the breakfast and the abla who made the breakfast really pure hearted lady much respect for her.
• Toghrul (6/5): Pleasant -
• WBstard (2/5): AVOID AVOID AVOID!!!!!!! - Absolutely filthy. Stayed one night and left to another hotel. Rooms were smelly, damp, mouldy and generally made me feel disgusting just being there. I slept in my clothes on top of the bed with my own clothes covering the disgusting smelly single pillow. Honestly, couldn’t get out of there fast enough. My son felt sick, nothing physical, it just made him feel that way being there. When we arrived, there was nobody there. The door marked ‘reception’ was locked and we finally had to knock on another guest’s door to find out how we get our keys! We finally found it, hidden in another building on another street. No mention of this when booking and no signage. The guy on the desk spent 5 mins chatting to a friend on his phone and didn’t even acknowledge me. He then reluctantly checked me in. If it wasn’t for the stinking pillows, dirty mattress, sheets that don’t fit, black mould, no soap, tv that didn’t work, horrendous staff, dirty bathroom and there being just a kettle with no cups or anything else, it would be lovely. But it’s not. THIS PLACE IS THE ARMPIT OF ISTANBUL. DO NOT, UNDER ANY CIRCUMSTANCES BOOK TO STAY HERE. You have been warned.
• Ahmed (10/5): Exceptional -
• Десислава (8/5): I recommend - The location is very good, the staff too. The rooms are a little worn out, but it is comfortable. The staff is responsive, the value for money is great TV not working
• Saber (2/5): Very poor -
• Irma (4/5): Barato mas … - The hotel is located in a difficult access area and they don’t provide any services. It’s only for those who are looking for cheap accommodation…
• Aida (1/5): Horrible. Definitely dont recommend. - Location is not bad So first of all, it was supposted to be hotel, But its like little house w apartments. For our 4 nights besides when we first day we arrived, they didn’t provide us any clean towels, toilet paper, clean sheets and etc. The sheets had stains, we didn’t have TV, although i think that it was written that we will have it. Their hair dryer broke, and we called them. They told us that they will fix it tomorrow. Althought i told them that i just washed my hair and i need hair dryer. They didn’t fix or change hair dryer until the end of our Stay (hair dryer broke on our first day) In five days no one came to clean the Room. They didn't even throw out the garbage bag
• Ahmed (8/5): Very good - Great value, location and price Good shower pressure but no handle and had the half glass shower. Had to be careful as the water can get deep and spill into the bedroom
• Ivan (8/5): Great value - Location
• zzzajacica (4/5): Almost missed the transfer to airport! - Well..where to start. Points for location - near the centre. Also for price. But unfortunatley I have to mentionedour bad experience. As others said, walls were moldy. Reception in the other building. But what was worse - our card to our door never worked, we always had to go to get staff to open it with master card (they alwasy tried to program our card, but never worked anyway). Last time, an hour before the transfer to airport we had to grab our stuff from the room and the rceptionist was totally unhelpful and always saying we can get to the room next day or what was that (he was always saying tomorrow in Russian - not sure why, he was acting stupid). Only person who was helpful there was a guy from reception that had a vacation but he was living in the basement in the buliding. He opned us the door. Very stresfull situtation, Not recommending at all..
• Khaleda (1/5): Bad -
• Charlotte (5/5): Passable - Good value for money and good location Not very clean and bed very uncomfortable, toilet was dirty
• Verified traveler (4/5): Tavsiye etmem - Odanın kiliti yok! Evet kiliti yok! Sorduğumda ise kilit vermediler. Dışarıdan açılmıyor dendi fakat dışarıdan açılıyordu. Sonra da kimse gelmez dendi fakat ertesi sabah dokuzta kapımızı biri açmayı denedi. Tabi ki otel yönetimine güvenmedim mecburiyetten resimdeki teknik ile kapıyı açılmaz hale getirdim. Odaya girdiğimizde yerde hafif çamurlar vardı. Duşun kapısı yoktu ve duş alırken su dışarı akıyor hatta çok akarsa odaya sızıyordu. Bu şartlarda bu oteli tavsiye etmem. Kötü bir deneyimdi.
• Filip (1/5): Garbage - The only good thing about the property was the Short distance to the center. 1. We stayed There for 5 days, of which, 3 days we had to buy another hotel stay So we can actually sleep. They were using the ground floor (we were staying at 1) as a deposit, So they dropped heavy things on the floor at all times that was the biggest problem. Its not like they are doing noise at 13:00 or even 17:00, they were doing that noise all the time EVEN ar 3:00 early in the morning. We literally couldnt sleep AT ALL! I was There trying to talk with them, but the little boy at the reception knew no english So we tried to comunicate with google translate with no result. 2. There was a constant tobacco smell in our room! I dont know What happened in that “ hotel “ which is of course an exagerated word for this location, but the 2 nights we spent in their room (out of 5 we paid) our room was filled with tobacco smoke. I went to the reception again, and the guy (it was a new guy this time) came with me and asked me to be a detective! Literally he put me to SMEELL each door So we investigate Where the smoke comes from. After i was Sherlock Holmes, we couldnt find the room, but he entered my room and a knowledged the smell. Nothing happened not even a “Sorry we cant do anything” nothing at all. 3. It was dirty as hell. For that i have a lor of pictures to show you guys, but everything was disgusting. From the main door of the room which was not closing easily, we had to PUSH the door with a lot of power So it can be closed. My girlfriend couldnt even Close it by herself. As for the other mess in the room, the pictures will explain everything. 4. They are Big liers. I was literally contacting booking non stop through out my vacation, asking them for a 3 day refund, the 3 days i got another hotel, because of course im a rational person and even though the hotel stay for first and last night was completely terrible, i stayed There So i wanted no refund for them. But guess What?
• Ivan (8/5): Good location - Location There was a door missing in the shower and when having a showered water all over. The mattress was confortable but not the base of the bed. Very noisy and old. But I must admit they are changing things now and I saw new mattresses so I’m sure things will be different next time.
• Sumon (6/5): Pleasant -
• Murtaza (1/5): Bad -
• Azra (4/5): - I am disappointed. First, I didn’t get the room I reserved. Second, the bathroom is in very bad shape and not clean at all. The bed sheets were not the right fit for the mattress so they came off during the night. The cleaning lady knocked and then proceeded to come into my room while I was half undressed. She didn’t wait long enough for me to answer the door. Perhaps the hotel could implement some simple fix like hanging a “do not disturb” sign on the door which would solve this problem. If you can get past the disgusting bathroom, the hotel is, however, in a good location. It’s within walking distance from the Blue mosque, Aya Sofia, Sultan Ahmed Square, and lots of tiny little restaurants and grocery stores for conveniences. There is also some uphill walking so if you have bad knees then this might not be best option.
• Jana (6/5): - If you're planning to stay for 1 or 2 days, it's good.
• Ulugbek (10/5): Exceptional -
• Kadir yücel (10/5): Tarihi yarımadanın merkezinde şirin ve temiz hotel - Her zaman tercih edeceğim ve tavsiye edeceğim bir hotel, çalışanlar misafirlerin rahat etmesi ve kaliteli hizmet için elindeki imkanlarla yardımcı oluyorlar sağolsunlar. Çok teşekkür ederim iyi çalışmalar dilerim. Tarihi yarımadanın merkezinde şirin ve temiz bir işletme..
• Abdulrahman (10/5): - Great staff
• Kadir yücel (10/5): - İstanbul un turizm merkezinde Çemberlitaş tramvay durağına 5 dakika bir hotel, çalışanlar müşteri memnuniyeti odaklı hizmet anlayışı ile hareket ediyor. Odalar temiz ve konforlu, çevreme tavsiye ettiğim ve konakladığım bir otel. The lola hotel çalışanlarına teşekkür ederim hizmet kalitesi anlayışının devam etmesi dileğiyle..
• Muhammad (8/5): Value for money. Location is not publically available so please book a taxi/uber right away - I liked the value for money. Room comfort was good. I was not provided with Mango Juice, Honey & San Sebastian Cheesecake as I requested and was accepted, but I was not provided with it.
• Saana (1/5): Horrible - The hotel was affull and it was all moldy. We do not recommend staying here at any case. We had to change hotel and they didnt give us our money back.
• Ayhan (2/5): - Ein Mitarbeiter hat eine schwangere Katze getreten, wollte sie nur füttern vor dem Eingang. Das Hotel ist 0 Sterne wert
• Mohamed (2/5): - I booked this hotel for my brother from Canada following the ratings and reviews but unfortunately I felt too much disappointment hearing that my brother was shocked by my things in the hotel. It was not easy accessible, no door for bathroom , tiny room and many things were broken.
• Mustafa (10/5): - Perfect Hotel.
• Shafi (1/5): Unpleasant and terrible experience overall which ruins my vacation - Nothing as we write How many shall I start with when you ask me about problems 1) No people can speak English who you will be able to communicate 2) They are all liars and they use fake advertising to attract customers like they say in every room lake views but when I went there they didn’t even have a room Selected and no lake view at all. 3) The staff and manager was rude and has no intention to help us as customers at all. 4) As we were in hotel we on with booking.com and they were calling the hotel reception and in-front of us we see that purposely they are not picking up the phone as they will have to answer and respond and give refund as they clearly know it’s their fault and not customers fault at all. 5) Such an unpleasant experience with Booking.com is totally unexpected and I am sorry to say this kind of service will not give me any interest to book with booking.com
• Michiel (7/5): Good - Central location. All was ok.
• Christian (5/5): Passable - The door to the building was open and unguarded until the late hours of the night. While our room itself had a lock, it wasn't comforting to have there be zero security at the front door. The room itself was as listed. We were looking for a cheap, clean place to stay close to the Hagia Sophia. This place met those expectations.
• Artemijs (1/5): It was a horror, uninnhabitable rooms with dirt, black mold, broken equipment and rude staff. - It was a horror, uninnhabitable rooms with dirt, black mold, broken equipment and rude staff.
• Veronika (10/5): Super! - The location is perfect, so close to trams and the center of the city. The working staff were so kind and helpful, the ladies who cleaned the rooms were so cute. Every day the room was cleaned, all I needed to have I had . Thank you so much! -
• Mohammed (4/5): Disappointing - The bed was very dirty, the mattress was all strained, not clean at all.
• Sofia (10/5): Exceptional -

Photos