Grand Hotel Orlando at Universal Blvd - Shuttle to Theme Parks

Location: 7825 Universal Boulevard, Orlando, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Public transport tickets
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Free beach shuttle
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Suite, 1 Bedroom

  2 Queen Beds

  775 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch TV with premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, iron/ironing board, and desk

  Comfort - Climate-controlled air conditioning

  Accessibility - Braille signage

  Need to Know - Limited housekeeping

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Wheelchair accessible
  • Free Local calls
  • Premium bedding
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Braille signage
  • Lever door handles
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Queen Room with Two Queen Beds with Pool View

  Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room

  The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Room with Pool View

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room

  This guestroom includes a small refrigerator, safety deposit box and a flat-screen TV. A work station, arm chair and ironing facilities are provided.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  This guestroom includes a small refrigerator, safety deposit box and a flat-screen TV. A work station, arm chair and ironing facilities are provided.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Rowin (3/5): - De kamers zijn heel vochtig! Je mag toch meer verwachten van dit. Het receptie personeel heeft helaas totaal geen idee wat ze aan het doen zijn. Het inchecken duurt ongeveer een uur. Ik zou teveel hebben betaald, dit zou verrekend worden met de borg. Uiteindelijk na terugkomst moeten mailen, maar ik krijg ineens geen borg terug, want het bedrag zou toch al juist zijn geweest etc etc.. Kortom ze hebben geen idee wat ze aan doen zijn. Notabene de enige die het wel juist had, was het personeelslid die zijn eerste dag maakte. In de titel van het hotel op booking staat shuttle to theme parks. Er rijdt inderdaad een shuttle één keer per dag heen en terug, Rijdt enkel naar universal studios en disney Epcot, dus bijv niet naar het nieuwste park Epic Universe. Ze hebben geen idee hoe lang de shuttle er over doet. Door de onzekerheid, maar besloten om er op eigen manier heen te gaan om te zorgen dat ik er bij de opening aanwezig was. Tijden van de terugweg zijn ook zeer ongunstig, dus eigenlijk heb je er niet veel aan.
• Segundo Felix (9/5): -
• Marcelo Alves Gonçalves (8/5): -
• Stevie (2/5): Stolen goods - Somebody stole my medicine 💊 n the front desk clerk was really rude n short wit her conversation....among other things no microwave it's not my most pleasant experience
• Alisson (10/5): -
• Nestor (10/5): -
• Eiliany (6/5): -
• Marcia (10/5): -
• B7814QJlilianao (6/5): Front desk service - When we arrived the lobby had a huge line and took 2hrs to get to checked in.
• Norbey (1/5): Pésimo servicio en recepción en la noche cuando llega más gente - Hubicacion Para hacer un check in a las 12:30 pm y que me entregaran la habitación a las 2 de la mañana es algo nunca antes visto en ninguno de mis viajes.
• Nani (2/5): -
• Marcia Regina (8/5): -
• Savina (9/5): - The location was great spot for the parks and to visit alot of places to eat. The room was clean and fine. No issues with checking in or through the stay. Wish there was more lighting in the room. It was not very bright with just a small table light and ceiling light. The ac was nice but did keep cutting on and off throughout the night so it would wake me,but im a person that sleeps with noise. Breakfast was fine but didnt have many places to sit and could not bring any back to your room.
• Danasia (4/5): -
• Tabatha (8/5): -
• Sebastian (7/5): Bueno Hotel y buen servicio - Desayuno tenia una variedad de productos bastante buena, solo que el horario era un poco tarde para la gente que viajaba a los parques de Disney en el Shuttle.
• Michael (8/5): -
• Ignacia (1/5): - La atencion Que no devuelven los despositos
• Cesar (3/5): Sucio - La ubicación Que se demoraron 5 días en hacer el aseo de la habitación a pesar de los constantes reclamos a todo el personal. Que la compensación ofrecida fue mentira, no cumplieron.
• Sherry (6/5): It was okay until check out time - Close to where we needed to be They charged me more money after I checked out Saying the front desk didn’t charge me enough when I checked in
• Douglas (9/5): -
• cheneaj2024 (2/5): Don’t come here - So everything was good I stayed in my room for all of the days I was here two days to be exact on the third day. I renewed my room and went to go get my hair done and handle some business when I came back I noticed my room completely stripped, and someone had ramble through all of my things. Of course I was very upset. Everyone in the front desk was very dismissive as if it was an inside job so I spoke to the so-called manager, Chris, he was the rudest of them all and very dismissive. Also, very sassy. I would not recommend coming here because of him. anything happens, he’s going to dismiss you, especially if you are a single black woman that seemed to really bother him. I can’t believe they are allowing someone like him to be a manager when it’s clear that they violated my privacy. There was a do not disturb sign on my door and violated that and he tried to act as if it was my fault they came in my room. This is disgusting. Do not come here. then he tried to say there’s no one above him. That’s funny because I went over his head and I’m waiting to get refunded back for my FULL STAY THANK U
• M3070OZjodir (4/5): Mould Health Hazard - Our room was filled with mould. There's visual water damage in these rooms that's been covered up and not actually fixed. They also had a humidifier attached to the air conditioner that was full of mould on the inside - just pumping toxic black mould into the air. I have a weakened immune system from cancer treatments and I'm extremely sensitive to mould, I've been sick ever since. I emailed them over a week ago, and again today, as I don't have long-distance calling, but I haven't heard anything back, not even an acknowledgment of my email. The place has potential if they'd clean it up and do the proper repairs to make it safe and remove the water damage and mould, its in a good location.
• Michael (9/5): -
• Rox-e (10/5): Great location, great value, comfortable beds - The rooms were nice, and the beds were very comfortable . The price was amazing. The location was perfect. It had a laundry facility, the gym, and in walking distance to so many places. Due to its location It Books up quick make your reservation ASAP
• Odyssey692415 (10/5): Thanks - Thanks a lot for all the help and support, specially to Lorna she’s was alone and doing a great job by herself, calm and helpful.
• Figueroa (6/5): -
• Curiosity02618439459 (2/5): Family Trip Ruined by Hidden Fees and Unsafe Conditions - This hotel deserves to be called out for both its unsafe room conditions and how it handled billing issues. I booked through Working Advantage, and my specific room type did not show resort or parking fees when I made the reservation. When I arrived, the hotel still charged me those fees. Working Advantage later acknowledged that some room types listed those charges while mine did not, and even after they tried to get a refund on my behalf, the hotel refused. The room itself was in terrible condition. The shower leaked, the phones did not work, the internet would not connect, and the damaged flooring between the bathroom and main room had nails sticking up through the carpet that I stepped on multiple times. That is dangerous and should never be acceptable in a guest room. Towels were not replaced, and I had to track down a janitor myself just to get clean ones. I reported the problems and was told they would be handled in the morning, only to later be told by a supervisor that the employee who said that had quit and never documented anything, so no action was taken. This hotel failed on basic cleanliness, maintenance, safety, customer service, and billing transparency. Even when the booking company tried to resolve the issue, the hotel still refused to refund the undisclosed fees. Terrible experience and absolutely not recommended.
• Deondre (1/5): -
• Danilo (5/5): - El desayuno, malo y no variaron
• JOHANA (10/5): -
• Ignacia (10/5): -
• Raul (9/5): Muy buen hotel. Relación Precio-Calidad excelente. Muy buena ubicación para los parques y tiendas. - Ubicación Desayuno poco variado
• Laurentiu (2/5): -
• Angel (3/5): 脏 - 没有 各方面
• Maxime-Andrea (10/5): - Rapport qualité prix imbattable
• Tara (1/5): Blah - Na They left cleaning products in my hotel room. This isn’t safe with my kids. They didn’t give us blankets the first night.
• Michelle (3/5): - Close to everything Terrible smell
• claudia (10/5): Buen lugar para alojarse - Llegamos a este establecimiento por un inconveniente con otro hotel, por lo que lo elegimos sin mirar demasiado las reseñas. El recepcionista nos atendió de maravilla aunque no hablaba español nos entendimos perfecto. La piscina está muy amplia y linda. La limpieza del lugar excelente. Las camas súper cómodas y el desayuno muy bueno. Están ubicados serca de los parques. Te cobran parking pero no es caro para el lugar y la comodidad.
• 215kadenh (2/5): Don’t stay, trust the reviews. - Rooms are dirty. The whole hotel is infested with mold. Check in was extremely slow then we decided NOPE when we saw the state of the room and smelled the mold. Then, after returning to the front desk and trying to get a refund, Chris said that we could not. After some pushback he said he would only refund us for every night except tonight. This is unbelievable and unacceptable because we were only in the room for 1 minute. So disappointed in the quality and service of this hotel. DO NOT STAY.
• Yomaraliz (3/5): No lo recomiendo a nadie, solo hay 1 personas trabajando y esa recepción llena, no contestan el teléfono ni los correo e - La realidad nada. El personal, nunca contestan el teléfono ni los correos electrónicos. Es pésimo
• Kelly Grubbs (10/5): -
• Alberto (6/5): Algo es algo que nada - Está ok El T.v ni funcionaba bien y se vea horrible primera vez en un hotel y que el T.v se vea tan mal mal. Las almohadas súper dura y incómodo.
• Michelle (4/5): -
• nl0vew (4/5): Hotel Review/Complaint - Upon arrival, the attendant was outside the property handling another situation. When the front desk clerk arrived, he appeared unaware of the role and responsibilities required of the position. It was later explained that it was his first day and he was not receiving any proper training. During my stay, I was charged for both parking and breakfast, services that I did not use. While the room itself was decent, there were no bath towels available when I arrived, making it difficult to freshen up before bedtime. The following day, I was also charged a fee for a package that had been held for less than 30 minutes, which felt unnecessary. It appears that management may need to reassess internal training procedures. In particular, Chris Richardson, the manager, could benefit from additional hospitality and tourism management training. Staff cannot adequately perform their roles if they are not properly guided or trained. The hospitality industry is built on customer service and guest experience, and unfortunately this stay did not reflect those standards.
• Maricela (1/5): We paid 199 in total it was not worth it at all I will never stay their again😔 - They charged us for parking lot who does that I never heard of that. Everything the bed was hard and the tv did not work at all
• Jaqueline Ferreira (7/5): - Sem dúvida a melhor localização. Café da manhã sem frutas e sem variedades.
• Peteris (9/5): - Nice
• Celiia (8/5): -
• Sunny (2/5): We moved out before we unpacked. - staff was nice room was shabby, burn holes on bed covers, random towel stuck under sheets, furniture shabby, bathroom needs work.
• Ricardo (10/5): - Great value and location to visit universal.
• vandré (7/5): -
• briannasK2578AX (10/5): Great experience - Good afternoon, Hotel experience is great !! I met lorna in the front desk she was amazing !! Great stay !
• V1707YKkerstinh (10/5): The grand was definitely grande! - Lorna at the front desk and was wonderful and helpful and smelled fantastic too!( she shared the scent of the lotion she was using with me!) The room was clean and beds were comfy
• Claudia (5/5): Better front desk customer Service/ better fresh food - how closed it to the parks Check in was the worse front desk Hispanic lady the worse and her managers during that time also no help, we got ignore the entire time at. During breakfast, I felt uncomfortable due to the way food selection was being observed. It created a feeling similar to being back in school and being watched over what we choose, which made the environment less welcoming. Additionally, some of the food tasted old, as if it had been left over from previous days. This raised concerns about food freshness and overall quality.
• soucy (8/5): Bien pour le cour sejour - Petit déjeuner bien Emplacement très bien Trop froid dans la chambre et pas assez de couvertes
• Guadalupe (1/5): It’s decent if you’re just looking for a place to sleep. - It was close to the parks Check in took 3 hrs Landry was quarters only, no quarters at the front desk and no quarter machine. No way to use the machines Shuttle bus are only twice per day. Pick up is too early. It’s at 6pm which is 3hrs before the parks close Housekeeping is every other day according to them but they never once came to our room. Tried calling the front desk. Didn’t work. Had to physically walk down. Pool was dirty. They didn’t clean. Filled with bugs and leaves WiFi does not work. Tv never connected either though it was a smart tv. No microwave in the room just a fridge.
• Andrea (8/5): -
• Jorge (7/5): -
• Tiago (7/5): -
• MAURO (7/5): - Boa Localização Precisa de reformas. Acabamento beem simples.
• Galagarza (7/5): práctico - la ubicación y las camas muy confortables mejorar su personal de recepción, sobre todo de noche porque llegué a las 11pm aprox y no fuimos bien atendidos
• ajpierces (2/5): Serious Safety Issue on First Night - Our stay beginning February 14 unfortunately involved multiple serious problems within the first several hours. We were initially assigned a room with a broken door that would not properly close. The elevator was also not working, so we carried luggage upstairs late at night only to discover the room was unsecured and unusable. After waiting for security (for over 20 minutes), we were reassigned. After finally falling asleep around 1:00 AM, at approximately 2:20 AM another couple entered our room with active key access due to a duplicate room assignment. Being awakened in the middle of the night by strangers physically entering your room is extremely distressing and a significant safety failure. The following morning, our keys were deactivated due to the same system error, requiring another trip to the front desk. To the hotel’s credit, one staff member was empathetic and professional. However, the overall experience reflected a breakdown in basic operational and security procedures. A hotel room must feel secure. On our first night, it did not. I have reached out to the Hotel and they have done NOTHING on their part to fix or make this right.
• daniellecQ2631GD (10/5): Pleasant Stay - 🌟 "Enjoyed an exceptional stay with very attentive and accommodating staff, making every moment pleasant. The comfortable environment ensured relaxation, and being close to a local convenience store added to the convenience. A perfect choice for those seeking comfort and great service. 👍 special to supervisor Lourna for her attentiveness "
• renatofS7988KU (10/5): Nice and easy - Lorna was great at the front desk The Stay was at thoughtfully this arranged, wonderful ensuring hotel a and comfortable absolutely and loved enjoyable the experience. ambiance The and attention location! to 🌟 detail The and serene quality environment of made services the offered stay truly incredibly set relaxing, this and place the apart. prime Highly location recommend was for perfect anyone for looking exploring. to A relax top-notch in choice style! for 🏨✨ anyone looking to enjoy both comfort and convenience. Highly recommended! 🌿🚶‍♂️
• Stracy610 (10/5): Pleasant and convenient hotel - My stay was very pleasant. The hotel was in a convenient location to the Orange County Convention Center. The room offered all necessities including a refrigerator and safe. There is a pool too. Breakfast was simple but sufficient. The hotel is also economical for the area. Lorna at the front desk was a wonderful hostess and made me feel welcome.
• I6432RNalexc (10/5): Amazing Customer Service - Experience was amazing. Customer service is second to none! Location is perfect for any one wanting to explore Orlando. They have a pool that is always clean and rooms are comfortable. Atmosphere is good for business or families. I want to give a big thanks to Lorna who made my experience excellent and provided amazing customer support!
• 12carissab (2/5): Not clean, room included breakfast yet we had to pay for it, everything is out of order - Our rooms walls were dirty like they’ve never been wiped down once in their life, service was alright at best and the hair dryer having some kinda residue smeared on it with a finger swipe showed they don’t clean much of anything (only thing i noticed was dirty towels were taken and replaced and the beds were made; don’t know if the sheets are ever actually cleaned or if it’s just a matter of ‘the bed is made, therefore it’s “clean”’), my boyfriend is allergic to dust and was only sneezing when we were in the room (he ended up sick with a fever on the day we left but he was fine when we arrived) ice machine had no ice, washer and dryer were out of service, so was the elevator, breakfast is NOT included in the hotel cost- it’s $20/day on top of it AND parking is $50, breakfast wasn’t even worth $20 because it was only fruit loops for cereal, frozen eggs and sausage, bread, mini muffins, and yogurt (yes, that’s it, unless you include coffee as breakfast), tv barely even connected to the internet (had to be pulled to the edge of the dresser to even connect), that’s about all i can think of at the moment. Nothing good about this place to remember.
• sofiaaF5880GQ (10/5): Human talent - One of the girls her name Lorna was really kind with us , she explained everything with details .
• 67addisonc (10/5): Great Price & Walking distance to Universal - Great location and comfortable beds!
• 536migele (10/5): Great experience - The staff are all great people never complained especially the new guy Ralph
• Danielle (1/5): Devastating - Hotel very dirty had cockroach in my room. Moved room and lock didn't work missed a day in disney due to wait times. Was charged a service charge. Couldn't use the pool it was too dirty and I worried my children would end up sick so paid to use a different hotel. Food was inedible pancakes rock hard and sausage meat was very dry. Everything. Whole experience was awful. Management were awful and very bad in responding.
• 290jajas (10/5): Great hotel!!!! - This has been a wonderful experience.very clean and the staff is curious and friendly hotel! The front desk has been so caring and helpful.Managers lorma and chris have made this experience our best one yet! Destination The Grand Hotel for next year!!!!
• nbedford9 (8/5): Good base for a week at the parks - We booked a super cheap trip through LoveHolidays and it did the job! Two friends in their early thirties travelling from the UK for a week of the parks. Location was great - 20 mins from airport and $35 for a uber. Check-in was friendly and quick. Room was fine - not as bad as a red roof inn but could also be better. 2 large beds with clean linen, and a clean bathroom. No shower gel. Fridge and TV but no microwave or kettle. It was clean, no patterned bedding so that’s a win! The breakfast is 7-10 and although we wouldn’t touch the hot food that looked like it had been out for weeks, it was fine for yogurts, toast and jam, pancakes and coffee. Shame there was no fresh fruit. Shuttle to WDW is at 07:15 and comes back at 21:00. For universal it’s 08:35 and back at 18:00. It is near the I-Drive trolley too for the rest of Orlando. Restaurants and Wallgreens nearby, good location. Felt safe too. Didn’t use the gym or pool. At the end of the day if you’re out at the parks for 14 hours a day, plus local for dinner this is a great base for sleeping. Stayed at worse. Ignore the bad reviews and book!
• vargas (8/5): Estuvo bien… - Sin duda alguna la ubicación y el traslado a los parques, que es la principal actividad de visita a Orlando. El precio es justo para lo que uno necesita salimos temprano, entramos tardecito. Deberían existir otro horario de visita al menos a disney, desde las 7 am es bien agotador y el show de luces generalmente es a las 9 y dicen que la escogida es alas 9 entonces te ponen a elegir y no es justo, aparte de que la salida de magic es bien compleja… el desayuno es muyyyyyyyy básico dos días está bien pero si vas a estaré más tiempo fatal es aburridor y basico simple.
• Deise Maria Costa de (1/5): Não limpam quarto. Não deveolvem taxa. 100,00 - Nunca devolvem a taxa 100,00 Nada.
• JESUS LEONEL (8/5): Buena - Si buena ubicación Habitaciones
• Javier (10/5): - Ubicación y precio Costo del estacionamiento
• S8298SMsherryw (2/5): Never Again - We paid for the room, Than we had to pay a deposit .which we was supposed to get back. We didn't. you have to pay for parking on there property .It was a long line at front desk. They didn't know. what they was doing.They didn't print all of the paper work. They left out the main papers so please check. So finally we get to the room. TV or the Phone didn't work. But the Elevator did. So i had to use my phone to call the office. We had to pack all our stuff. WE went back to the office. They gave us another room way on the other side. where the Elevator did not work the Iron didn't work .And door did not close all the way. SO the next morning housekeeping didn't knock. They tried to just come in. Never again !!!!!!!!!!!!it need to be Closed down.
• oliviaoD1956RG (10/5): Lorma amazing attendant - I stayed at the Grand Hotel for almost two weeks and I can guarantee you will have an excellent experience with a good location, the rooms are clean and the price is always fair. I want to thank the staff who are always ready to help, especially Lorna (Desk attendant) she will treat you in the best way possible , always making sure everything is as we needed, treating everyone with kindness and great energy, thank you Lorna you amazing.
• Jorge (10/5): No cobren parqueo, no necesitan bacerlo - La hubicacion Que me hayan cobrado por el parqueo, es una política absurda yo llevo años de hospedarme allí y eso no está bien. No hay variedad en el desayuno estuve diez días y siempre es el mismo
• Fany (4/5): -
• Galagarza (8/5): - La habitación, camas cómodas No limpian la habitación todos los dias
• Luis David (10/5): Especial - La limpieza, la atención y la comodidad Me gustó todo
• Restrepo (1/5): - Horrible never again Everything
• Deivys (2/5): - The hotel was clean and confortable. The hotel did not have enough staff, and it took approximately three hours to be assigned a room.
• Eduardo S. Mafra (8/5): -
• Brenda (10/5): - LA UBICACIÓN ES EXCELENTE 👌 El ascensor cerca de la habitación estaba dañado y el otro ele ador quedaba bastante retirado.
• Ewa (9/5): - Na śniadaniach było wszystko sztuczne/ niezdrowe. Nie było żadnych owoców, warto pomyśleć o bananach lub jabłkach.
• John (1/5): I wouldn't stay there again if it was free or if they paid me - Location great Old nasty dismal remodel attempts. Doors don't close all the way I could go on
• Ivan (10/5): -
• GUSTAVO (10/5): - Buenísimo
• Jorge (4/5): Fue mejor en otras ocasiones - La ubicación y atención del personal El llavín no funcionaba y habían animales como dentro de la habitación, mosca
• ila (9/5): - Very comfortable beds Smell of room was not good. Had to spray deodorant to cut the stitch. Other than that.. the room was spacious and clean.
• Raven (10/5): -
• Daniel (8/5): Excelente ubicación cercana a muchos lugares de interés en Orlando - La ubicación y que incluía desayuno
• selenam584 (2/5): Terrible - I stayed here when I took my grand babies to Disney. we booked through booking.com and it stated breakfast was included. When we arrived we had to pay for parking and breakfast. breakfast was dissatisfaction. we only ate 2 times out of nine days that we were there. There was dead bugs in the bathroom. I guess at least they were dead. The door was cracked at the bottom. had to take 3 flights of stairs because the elevator did not work. They still have not given me my deposit back but charged me $145.00. at least it was close to the amusement parks. trash was piled up at the dumpster. Room was only cleaned 1 time in nine days that we were there. disgusted. Internet did not work so the tv would not work. And yes I complained and nobody came to fix it. We got locked out of the room after a long day at the amusement park and had to wait for help after 11 pm. Tired children 😡
• Carolina (1/5): DESEPCIONANTE - La verdad la experiencia con la mala atención del personal, la falta de aseo hizo que la experiencia fuera muy mala Todo estuvo mal, el personal es muy descortés a excepción del Sr. de mantenimiento, las habitaciones no las asean, estuvimos 10 días y escasamente nos recogieron la basura, nunca nos cambiaron las sábanas. El ascensor pasó 2 días con un reguero de comida, las canecas estaban desbordadas de basura. La piscina muy sucia.
• Tevin (8/5): -
• manuel (5/5): -

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