Hotel Lily

Location: 23 Lillie Road, London, gb

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Single Room

  This room features a private bathroom, a TV, and tea/coffee making facilities.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Carbon monoxide detector

• Triple Room

  This room features a private bathroom, a TV, and tea/coffee making facilities.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Carbon monoxide detector

• Quadruple Room

  This room features a private bathroom, a TV, and tea/coffee making facilities.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Window
  • Carbon monoxide detector

• Twin Room

  This room features a private bathroom, a TV, and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Carbon monoxide detector

• Double Room

  This room features a private bathroom, a TV, and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Carbon monoxide detector

Guest Reviews

• James (5/5): -
• Ciro (7/5): -
• Smith (6/5): -
• Ciro (7/5): -
• alan (7/5): - Quick & easy check in,staff were good, location good Could do with a bar
• João Pedro (1/5): -
• Jason (1/5): -
• Vasileios Kantas (8/5): -
• richard (4/5): -
• Thompson (7/5): -
• Thompson (6/5): -
• John (1/5): Had to have too much to drink to stay there - Close to where we wanted to be Dirty shower curtain mouldy room too small bathroom disgusting
• harrieth618 (2/5): Do not stay here - Honestly do not go to this hotel it was awful- so bad that me and my partner had to leave half way through our stay and pay to stay at the Ibis hotel down the road. The smell of sewage the whole way through the hotel, the hotel in general is so dirty but the rooms are next level bad… Questionable stains down the walls and curtains, the tv didn’t work in fact wasn’t even plugged in? The batteries to the controller were taped up with tape, hand marks on the walls?! The walls are paper thin so you can hear everything going on in the rooms next door…. Like, everything… I’m not sure for the reason on scent sticks to be burning the walls and doors? Why not just get an air freshener… red flag to me. Tv was burnt, curtains only covered half the window, windows barely opened, stuff to make a cup of tea and coffee but no kettle? Dirt at the bottom of the bath tub, not sure what the hole in the wall full of dust is in the bathroom but it’s gross. Red/brown finger print marks in the bathroom and bedroom, place is literally falling apart. We were not even going to risk getting a shower, felt like you were going to fall through the floor, and corridors are so loud when people open and close the doors so don’t expect a decent night sleep if you do decide to stay here…
• claudio omar (2/5): -
• Gaetano (7/5): -
• Thiago (1/5): -
• Zouhir (10/5): -
• Louise (7/5): -
• James (6/5): -
• Jan. R (4/5): -
• James (6/5): -
• Richco747 (2/5): Avoid at all cost. - Booked as a last minute option as delayed flight and close to work. On arrival, it was far worse than expected. Corridors looked like something out of a horror movie, room was vile, bathroom so gross i decided not even to shower as i would have felt dirtier rather than cleaner. Thankfully i only spent 7 hours in this hell hole.
• Paul (7/5): -
• alejandro (1/5): Horror - Nada Todo sucio y roto, el pasillo olía a meado y luces que no iban, no limpian hace años
• chelsea (1/5): Do not book unless you want to catch a disease 🦠 DO NOT WASTE YOUR MONEY!! - Nothing!! ABSOLUTELY RANCID🤢 do not stay unless you want semen covered curtains!! The property as absolutely disgusting! The rooms are never cleaned by the looks! The bath panel was rotten, shower curtain covered in black mold, the walls were covered in handprints and snot, the beds are like sleeping on a plank of wood, head boards are falling off the wall, can’t close the windows due to broken handles, wardrobe was vile be cleaner to hang your clothes outside! When I then complained about the rooms the receptionist hardly spoke English so was unable to change the room. We booked 3 rooms 2 for £95 and 1 for £140 what an absolute waste of money, the two rooms was so bad they left and booked ibis up the road. Do not book unless you want to catch a disease 🦠
• Dean (1/5): -
• Hanna (4/5): Hotel bardzo brudny, baliśmy się zostać na noc, jedynie zostaliśmy ze względu na cenę konkurencyjne - lokalizacja brud, syf i pluskwy
• Sergiy (8/5): -
• Emilia (4/5): -
• Andrew (8/5): Great cheap bed in London - Location to Appolo Tiny room
• Noriel (9/5): -
• James (5/5): -
• Bilal (10/5): -
• Aron (10/5): - Clean and tidy Privacy and good customer service 👌
• DJAMEL (7/5): -
• Benjamin Junior (1/5): Okay except for monetary issues - Nice place They have to return my money for the unused night
• Goran (9/5): -
• Alvira (10/5): -
• 幸平 (1/5): -
• Marcell (1/5): Ruth - Nothing at all There was no hot water, the plug was on fire, lots of noise, very hot room, the entire building was stinks.
• Helen (1/5): This place needs to be closed down. - The only positive thing about this hotel was the location as close to the tube station. I don’t usually take the time to review hotels but felt I needed to, to save others finding themselves in such a grim hotel. For this occasion, I knew we would barely be in the room, I just thought anything basic would be fine. There appeared to be free access to the luggage room - I wouldn’t be travelling there with anything of value. We did ask if we needed a ticket for our luggage but this wasn’t required. You can see the first impressions we had by the photo of the toilets when we arrived. This was the dirtiest hotel I have ever stayed in. There were stains all over the walls that were directly alongside the bed. You could see what looked like dirty finger prints alongside plenty of other dirty stains.The curtains had splash stains on. I dread to think what the stains were. The floor was dirty in the room and didn’t look like it had been vacuumed. To be fair, the mattress was pretty comfy although one of the pillows had stains on. The bathroom’s floor was slippy with no bath mat to use. There were two tiny soaps although our fellow traveller in another room had none. The shower was just shite with a bit of a dribble with most water dribbling down the pipe. There were no teaspoons with the cups if you’re chancing a morning brew in the room. Our fellow traveller’s smoke alarm was covered with plastic. On the way out, we didn’t want to chance the dodgy looking lift so walked down the closest stairs we could see. We got to the bottom to see water leaking from the light fitting above. As a woman, I’ve never felt unsafe alone in a hotel room but I definitely would not be staying alone in this hotel. This hotel is simply a dirty health hazard. Never again. I didn’t take any photos myself as just wanted to forget the experience however I’ve attached a couple taken by our fellow traveller.
• Christos (1/5): Frighteningly awful - There wasn’t anything that I could like! The hotel has rude reception staff, but that’s the least of it! The room was filthy, with dried insects stuck to the walls. The curtains were full of mold and stained with food residues. One pillow was stored in a closet and had blood stains on it. Also, the elevators were not working throughout the entire day! There was no hot water in the bathroom, and the sink was clogged! They do not provide face towels—only one body towel for the entire duration of the stay! Stay away, don’t go! It was the worst experience!!
• Anna9828 (3/5): Limpieza inexistente - Ubicación cerca del metro Muy sucio, no limpiaban
• Daniel (10/5): - Awesome place to stay, highly recommend
• Samia (1/5): - I liked nothing here it was nasty the property is disgusting there is mold on the beds it was terrible I didn’t like anything to do with this hotel
• Pierandrea (3/5): - Davvero poco Davvero tanto
• Jb (6/5): -
• Andrej (5/5): -
• Chayma (3/5): L’hygiène fait peur. -
• Guest (2/5): -
• Jorge (6/5): Apariencia - Esta mas o menos cerca del centro Podría estar mas limpio y cuidado, no se parece mucho en las fotos
• Maria (1/5): -
• Noel (4/5): Don't go here if want a decent hotel - Not much maybe location. No kettle in room, but managed to get one late in the day.
• arwenp (1/5): - La ubicación No me gustó,nada. La palabra sucio,no define como estaban las instrucciones
• MARIA (3/5): Disappointing - The location was good I don’t complain in general. But there were some problems with th room. I didn’t expect a lot but the worst thing was that the shower wasn’t working and it was so difficult for me to shower. I needed to be sitted with my knees flexed so that the water could run, bcs if it was up there was no water. And the temperature was either very hot or very cold. Nothing in between. And also they have only one hairdryer for the whole hotel, so I wasn’t able to blow dry my hair because somebody else had it, even though I had informed that I would need it hours before.
• Marian (5/5): Hotel średnio-słaby. Na 2 noce może być. Największe plusy to bliskość metra i przystanek autobusowy. -
• Yasmy (4/5): -
• Lena (1/5): Quitter l’hôtel en courant - Lieu déplorable, hôtel vraiment à contrôler, insalubre, drap propre au sol, matelas avec des taches jaunes, hall sale, à fuir Rien tout était sale, le lieu, l accueil, c’est une horreur
• Tiago (1/5): -
• Jody (1/5): Terrible absolutely terrible - Absolutely nothing Everything. The hotel is run down and dirty. The fire alarm went off. Staff couldn't switch it off and didn't tell anyone in the rooms what was going on. Loads of rowdy people I the car park at night urinating right outside the window. When asked to stop, i was threatened with violence and abuse. Staff did nothing to move them on. There's no security. Anyone can get access to the rooms, which feels very unsafe, especially in the area. You can't leave anything of value in your room which is a massive red flag!!!! Arrived to find someone off their face barely propped up against the hotel entrance. We stayed to be close to the show with our kids but wouldn't stay here ever again, especially with my kids.
• Claudia (2/5): Male, anzi malissimo!!! - La posizione vicino alla metro e personale abbastanza disponibile. Pulizia orribile, struttura trasandata e odori di ogni tipo. Camera non curata e molto calda, bagno sporco e doccia guasta e fredda.
• Craig (3/5): Much better budget options on offer - Good location with easy access to all of London, walking distance to 2 tube stations TV didn’t work, bedside lamp and over mirror lamp not working, one window handle had fallen off and room in general disrepair. No hot water so had to take a cold shower. Very noisy at night and no air conditioning or fan so didn’t really sleep. Overpriced for what was on offer.
• MARIA ANGELES (2/5): Decepcionante - La calefacción y la ubicación, con buenas cafeterías alrededor y bien comunicada por autobuses. Pudimos dejar las maletas dos horas después de la salida. Todo muy anticuado. El baño,pequeño y viejo. La habitación , pequeña, sin TV, con mucho ruido de coches. No han limpiado la habitación en cuatro días y nos dieron solo una toalla a cada uno para los cuatro días. Había que subir escaleras hasta el entresuelo donde teníamos la habitación .
• Amin (4/5): -
• Anna (4/5): -
• Bryan (8/5): -
• John (1/5): - Near tube station Room was disgusting filthy
• Melissa (2/5): A great location but I don’t think they have a cleaner! Long black hairs found everywhere- in the coffee cups, on the to - The bed was comfortable and the location was great- right opposite the Expressed Museum. Probably the most dirtiest place I have ever stayed in!
• Dallas (1/5): Smelly. - Not much, very dirty and smelt. I would have a list asking as my arm. Dirty rooms, dirty shower curtains. Absolutely stinks
• Gregory (6/5): -
• Ghaani (1/5): - Nothing . Lift don't work .. Broken toilet door . Broken shower head
• thomas (5/5): this is a very good example of you get what you pay for. part hostel part hotel - inexpensive for London, location close to tube station. Hostel like feel to the place. Staff helpful Small room, tired decoration and electrics. Overlooked noisy street and pubs. Difficult to close windows to shut out noise.or regulate heat. No shampoo for shower. I would ask for room away from street.
• Stein (7/5): Helt etter hva man kan forvente til prisen. - Bedre rengjøring på badene
• Olivier (7/5): - La location très bien. Le personnel sympa.
• Laurentiu (8/5): -
• Przemek olo Olewnik (5/5): -
• Patryk (10/5): -
• William Malte (2/5): -
• Sara (7/5): -
• Colin (7/5): Cost friendly in a very good location - Great location . It’s a budget hotel so expectations should be realistic . Staff are very helpful esp the front desk and they advise on local area , transport etc It’s a little dated and needs some TLC
• Veronica (5/5): He estado en albergues mas limpios que este hotel - Ubicacion. 1 estacion de metro a 5minutos y otra a 15minutos Poca limpieza. Estaban de obras y la habitacion tenia restos de polvo de obra, pelusa entre la mesa de noche y las camas, moho en el baño y en el techo de la habitacion
• grech (6/5): -
• asinmummy (2/5): Avoid it's filthy and unsafe ❌ - Avoid at all costs, filthy, unsafe hotel. The toilets in reception were disgraceful and the had dryers were covered with bags and not working. Toilet paper was strewn over the floor and was generally filthy. The room was no better, the smoke alarm had a plastic bag taped around it, the side table was chained to the radiator 😳 The whole room was just awful and a friend in the next room has suffered bedbugs bites. A report will be made to the local authority licensing team. Disgusting place 🤢🤬
• Darren (1/5): - It was close to where we were going The car park The hotel very dirty
• Butters (1/5): Walked in room then straight out to book other hotel you should not be advertising this property I will be requesting a - Nothing Did not stay unfit for purpose dirt and smelt horrible
• Luna (1/5): no volvería - localización El peor hotel en el que nos hemos quedado con diferencia. La habitación más sucia en la que hemos estado. Empezando por que a la hora de hacer el check-in no nos pidió ningún documento para identificarnos, únicamente le dimos un nombre, cosa que nos pareció muy poco fiable. Las cortinas estaban todas manchadas, la cortina de ducha con moho, la pared llena de manchas de bebida y los suelos pegajosos. La tapa del wáter rota y la puerta del baño golpeada. La ventana no cerraba y se lo dijimos al recepcionista. Nos dijo que la arreglaría ese día y no hizo nada. En la recepción nos encontrábamos todos los días a dos hombres y 1 mujer durmiendo en el sofa que no daban mucha sensación de tranquilidad. Fue insoportable dormir en esa habitación en los 4 días que nos quedamos, pero sobre todo el sábado noche. Al tener la ventana abierta y rota se escuchaba todo y está cerca de un bar. Además no sabemos si el ascensor estaba roto o había alguien molestando pero sonaban portazos cada 5minutos de reloj impidiendo el descanso. Había gente hablando toda la noche en el pasillo, no descansamos nada. No entiendo como booking nos recomendó esta estancia en Londres, no repetiríamos ni pagadas. Pésima experiencia tanto con la reserva como con la estancia.
• Craig (2/5): Absolutely avoid - None. The bed was broken, room was filthy, gum on the floor, walls need a paint, socket was by the tv and none by the bed. Bathroom door doesn't lock or close fully, curtains were ripped and stained, windows dont lock as the latches are loose, hallway was filthy with dust and food. Only stayed here for a stag that a friend booked, would never come back again
• Tossaporn (8/5): -
• Daniel (3/5): - Nothing TV not working No plug for sink No towels
• Gary (6/5): -
• sergio (9/5): - La amabilidad del personal Era cómodo y bien precio El baño un poco viejo
• Chi Then (2/5): die Aufenthalt nie mehr antreten. - Das Zimmer war nicht sauber. Es war staubig unter dem Bett. Das Badezimmer mit dem Wasserklosetts war katastrophal, der Waschbecken war teilweise verstopft. Sauberkeit
• Mr Everton (1/5): Cockroach central - Nothing. It was not on the address that was advertised on their listing and it was very difficult to find it. They booked me on the top floor the corridors are full of stuff you can barely walk. I’m a big guy with rucksacks and a bike. It was extremely difficult to get up there, especially with very poor instructions. The room was NOTHING like the listing, lots of facilities advertised were not there, marble floors, and fridge, etc The marble floor was a piss take I bet. Everything about this experience was horrible but it gets worse, I was in the shower and they had this plastic walls, because it was so small, I bumped on the plastic walls and a cockroach fell on the floor! That instantly made me sick! I think hygiene is the least you need to have if your place isn’t up to normal standards. I had booked for 2 night but I left within 2 hrs! Absolutely disgusting! They don’t wanna give me a refund because they’ve gone silent Just a quick observation, when I was leaving I took my bike out first so I could take my other two bags, it wasn’t even 2 mins that my bike had been outside the door I the room I had booked and I had paid for, there was someone outside wondering why I had left the bike outside when it’s not allowed bikes outside if the room. Then as I was going down the stairs, that person giving me a hard time about the bike, went into my room indiscreetly to check if I had done something to the room. Then two more people come out to check on me as they were starring as I was descending the stairs, they looked very intimidating and two of them on the phone. I started getting chills on my bones with fear. It was the most horrible and frightening AND disgusting experience I’ve ever had to go through. This listing should be removed from here because it’s not Habitable.
• Rafael (10/5): - Otimo lugar! Valor melhor ainda
• Louise (6/5): Great location and exceptional value for money. - Location! Very tired, but exceptional value for money!
• Marie (1/5): Scary - Where it was White stains on curtains,the shower came apart in hand if you moved the head. Hole in wall at side of bed, turn cold tap on and was hardly anything came out put hot on together and it never changed, no plug for sink, no kettle yet there was cups n milk. The walls was all stained and i mean all the walls. That was in room 112
• Alexander (7/5): -
• Massimiliano (8/5): -
• Gina (9/5): -
• Bilal (10/5): - Good thanks Good

Photos