The Carlyle, A Rosewood Hotel
Location: 35 E 76th St, New York, New York, 10021, New York, US
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in a relaxing time at the full-service spa, offering a range of treatments to pamper yourself.
Gourmet Dining Options
Savor delightful culinary experiences at the hotel's 2 restaurants and coffee shop/cafe, followed by a drink at the stylish bar/lounge.
Convenient Location & Nearby Attractions
Experience the convenience of being centrally located in New York, just moments away from iconic landmarks like Central Park, Metropolitan Museum of Art, and 5th Avenue.
Book your stay at The Carlyle, A Rosewood Hotel for a perfect blend of luxury, comfort, and prime location in the heart of the city.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Fireplace in lobby
- Electric car charging station
- Health club
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Bicycle rentals nearby
- Fireplace in lobby
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Internet access in public areas - high speed
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Electric car charging station
- Stair-free path to entrance
Rooms Available
-
Executive Room, 1 King Bed
1 King Bed
620 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Suite (Upper East Side)
1 King Bed
850 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Premier Suite
1 King Bed
720 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Superior Room, 1 King Bed
1 King Bed
360 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Superior Suite, 2 Bedrooms, Accessible (Mobility Accessible)
2 King Beds
1000 sq feet
Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
- Accessible bathtub
-
Suite (Carlyle)
1 King Bed
800 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Suite (Rosewood)
1 King Bed
600 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Deluxe Twin Room
2 Twin Beds
360 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Deluxe Twin Room, Accessible (Mobility Accessible)
2 Twin Beds
417 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
- Accessible bathtub
-
Room, 1 King Bed (Madison)
1 King Bed
400 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Premier Suite, Accessible (Mobility Accessible)
1 King Bed
999 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
- Accessible bathtub
-
Suite (Central Park)
1 King Bed
1150 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Classic Room, 1 King Bed
1 King Bed
335 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Superior Suite, 2 Bedrooms
2 King Beds
1000 sq feet
Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Classic Room, 1 Queen Bed
1 Queen Bed
228 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Deluxe Room, 1 King Bed
1 King Bed
375 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Deluxe Room, 1 King Bed, Accessible (Mobility Accessible)
1 King Bed
375 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
- Accessible bathtub
-
Premier Suite, 2 Bedrooms
2 King Beds
1700 sq feet
Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Suite, Accessible (Central Park, Mobility Accessible)
1 King Bed
1175 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
- Accessible bathtub
-
Presidential Suite
3 King Beds
2700 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Premier Room, 1 King Bed
1 King Bed
450 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Separate bathtub and shower
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
-
Suite (Empire)
3 King Beds
2500 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Wet bar
Guest Reviews
- Kim4321Sky (4/5): Kind and attentive staff during the visit, cold room, scabies following visit - I came here for two nights with my daughter and stayed in a room on the 12th floor with two twin beds. The room would not warm up due to the cold temperatures outside. The staff was very responsive and sent up a very kind technician immediately to make sure the heat was working correctly. They told us that due to the building being so old, there wasn't more they could do besides provide space heaters, which helped somewhat. Two and a half weeks after our visit I noticed red bumps on my body and experienced unbearable itching, particularly around my feet at night. After seeing my PCP and a dermatologist, I was eventually diagnosed and treated for scabies. My young daughter thankfully did not get it since we had two separate beds in our room, thank goodness. I had not traveled or stayed anywhere after my trip to New York and nobody else in my family has had any bites or symptoms. I called the hotel to inform them of what had happened. I did not ask for a refund, nor do I want one. I simply asked for a copy of the report showing me that they inspected the bed properly so this hell would not be experienced by future guests. They refused to send me any reports or any documentation at all proving they remedied the situation in the room. They simply stated via email "an outside company tested the room 1212 on Saturday and the results were negative for all biting bugs."
- laurak266 (10/5): Wonderful hotel - I have stayed multiple times at the Carlyle for pleasure, but this stay was different as I needed to be near the hospital where my husband was having surgery. The entire staff was kind, patient, and extraordinarily accommodating. Every morning at breakfast they would even make a special bag of the daily papers and pastries to bring to him at the hospital without my even asking. This is just a small example of how the staff goes above and beyond for their guests. I can’t wait to return with my husband for a long weekend.
- brucemitchell108 (8/5): Good but not great - There are “hotel people” and Air BnB people. We are definitely hotel people, especially iconic hotels like the Carlyle, which is Rosewood branded. We have been fortunate to stay at top hotels around the world, like The Imperial Hotel in Vienna, the Peninsula in Paris and Bangkok, and Four Seasons around the globe, among many others. Our initial impression of the Carlyle was unfortunately not great, due to the lady at the front desk. She was not friendly, and failed to note any of our benefits, which I heard her later reciting to other guests (your room includes free breakfast, a $100 hotel credit, etc). She also could not apparently run my credit card, as they contacted me twice more to “please come to front desk at your earliest opportunity, we don’t have a credit card on file for you” bs. I notified their guest experience person in advance that we were celebrating a wedding anniversary during our stay. At other hotels around the world, they always do something special. At the Peninsula, it was a fabulous meal. At the Imperial, it was a nice bottle of champagne and strawberries. Like that. However, our day came and went at the Carlyle without a word, not even a note. When the guest experience desk contacted me later to inquire as to our stay, I was honest and informed them of our disappointment. Lea, to her credit, did everything possible to “turn this trip around”, as she said. Complimentary champagne, $100 room credit, chocolates, etc. She is certainly a credit to the hotel. So we actually did have an enjoyable experience. She also provided us with a free room service breakfast, though our room, (1108), is actually too small for room service. There is no place for the breakfast cart, so we sat on the bed. The delivery guy had a hard time navigating the cart through the room, it is very small. We did have a peek of Central Park through our window, though we would have loved a higher floor for a more sweeping view. This was my wife’s first visit ever to NYC, so I wanted to make it really special for her. Would we stay at the Carlyle again? Maybe. I do have Lea’s contact info, so if I arranged with her beforehand I’m sure it would be a smoother experience. I would say that overall the service, while friendly, is not up to the standards of other 5 star hotels. For example, at the Four Seasons, if you have a charging cord for your phone or whatever, they wrap it up in a little leather thing to eliminate a lot of trailing wires. Not a big deal, and not expensive for them, but what a nice touch. Also, and I admit we are totally spoiled, we love a bidet. Housekeeping failed to replenish our body lotion and we had to call down for that. There was not a room service menu in our room, and when I went to call the front desk, our phone didn’t work. That’s the kind of stuff that separates the best hotels, so the service here could definitely be improved upon.
- data_dylan (8/5): Luxury hotel at a luxury price - I booked The Carlyle hoping for a bit of that old world New York charm I keep hearing about. The location puts you right where you want to be on the Upper East Side, and the lobby feels intimate rather than cavernous like some of the midtown giants. It really leans into that small boutique hotel energy which I tend to prefer over the massive chains. The biggest surprise for me was the room size. Anyone who spends time in Manhattan knows you usually have to step over your suitcase to get to the bathroom, but here I actually had floor space to spare. It felt spacious and properly upscale. The staff were solid too. They were friendly and quick to help when I needed extra towels, managing to be attentive without being annoying. I have to be honest about the value though. It is steep. You are definitely paying a premium for the history and the zip code. While the room was comfortable and the service was good, I found myself wondering if it was truly worth the high nightly rate. It is a very nice place to rest your head, but do not expect it to revolutionize your idea of luxury for that price. It gets the job done with style, just know you are paying for the reputation.
- jenesaisquoiV (2/5): Luxury Promised, Regret Delivered. - When we stayed here a year ago, it was perfection. So much so that we wanted to come back again this year to celebrate a birthday. Now, we paid a hefty price tag per night for this reservation (7k+). I booked our room months in advance through FHR. I booked the same room category we had before, the two bedroom premiere suite. However, upon check in this time, it was not even remotely close to the same suite as last year. Last year we had a beautiful view overlooking Central Park. This year, this suite overlooked an alley. The ceilings were extremely low. There was no dining table even though the online description boasts of all suites in this category having one. There was a small nook table that had chairs covered in stains and food. The bathrooms looked like motel bathrooms. Online it shows beautiful Calcutta marble bathrooms - ours were this old, green dingy tile. The sink was basically on top of the toilet. There was hair all over the bathtubs. This looked like an overflow room, or a hospitality suite. This was NOT what I had booked. When we had checked in, we had inquired about the FHR upgrade, but the front desk person told us “ we had the best room in the hotel.” Why lie? It was clear they had overbooked and put us in the overflow suite. After waiting a few hours, we finally connected with the hotel manager. She told us that all suites are individually privately owned and they all look different. The online photo representation of this suite category is NOT representative of each suite. That is blatant misrepresentation. How is that even legal to do that? She told us that they were fully committed for that evening, but could move us to a different suite the next day for a “complimentary upgrade.” It was also clear that the hotel was severely understaffed. To call a bellman the next day to move rooms took quite a long time. The next night in our new suite we ordered room service. There was a dining table immediately next to the front door. My daughter opened the door and asked him to put it on the table. I came over shortly after, and the delivery person was tapping his watch and said “we are very busy downstairs, I don’t have time for this.” Time for what? I’m so sorry I inconvenienced you by making a room service order? That night we noticed our new suite was chilly around 67 degrees and dropping. We kept trying to use the thermostats but nothing happened. The next day we called and I think around 4 engineers came to our room. The first three all said they didn’t know how the heating system worked in this hotel and offered to bring space heaters. It wasn’t until the last engineer came that we were told that the thermostats in the suites do not work for heating. The heating has to be done remotely from the basement in the hotel and it didn’t work. There are other reviews that notate this as well, going back a few months ago. I’m not sure how you charge these nightly rates and have a 5 star property but cannot get the furnace in your hotel’s basement fixed. How does that work? The day of check out, we had had the concierge arrange a car for us. I had requested a bellman be at our room at 2:20 to help with bags. The car was supposed to be there at 2:30. At 2:30, no bellman had arrived yet. At 2:35, we were waiting for an elevator so we could just go, when they finally arrived. We get downstairs and our car is still not there. It’s now 2:45 and where is our car? We ask the concierge and you could tell they’re totally over us. The feeling was mutual. Finally close to 3pm our car arrives. The traffic to the airport keeps going up and up. It took close to 2 hours to get to the airport. Because of the delay, we missed our flight. I did ask the hotel to reimburse us for the car service, but of course I never heard back. I do think this hotel is an amazing, historical property, but unfortunately due to lack of proper management and the deceit with the suites, I would never come back. It rubs me the wrong way all of the things that transpired during our stay.
- Opentext1 (6/5): OK - not great. - Not really impressed by this hotel. We had to wait a long time for our room past the 3pm check in time and they were not honest or did not know when our room would be ready. There is no lobby to hang out in. There is a popular bar that is filled with non-hotel guests. The restaurants are the same and are filled with non-hotel guests. I would not call it a five star hotel. We did eat at the main restaurant for dinner and the food was of a good quality. What is missing is the ability to relax at the hotel as a guess in any public area.
- Sightsee797963 (10/5): Best Birthday weekend - Just back from a weekend stay at the Carlyle. My husband organized the stay and wanted me to in complete surprise mode. Upon our arrival we hit a snag with the arrival dates After lengthy phones and assistance by AJ at the front desk, all worked out. The room was upgraded to a king suite. The view was spectacular. We were treated to cocktails as we waited. The next day was in fact my birthday and I couldn’t have asked for a better day. The comfort of the bed the Frette bathrobes and DS Durga products started my day off right. The evening was spectacular as we had a seat near the piano at Bemelman’s and then Dowling’s for dinner. The staff were engaged and attentive. The food incredible and my recommendation for a great cocktail is the Bobby manhattan Thank you The Carlyle for an exceptional stay Best regards Sam Norman
- vacatione309 (4/5): A Jet 2 Holiday Experience! - I was thrilled to be staying at the Carlyle November 3rd to 6th. However from the moment I went to check in that happiness quickly faded. The front desk Agent with a french accent (tall Caucasian male) was classist. However his manager came in and was able to smooth over the matter and check me in. The night before checking out I went outside and said good evening in a kind tone to the two gentlemen standing outside in winter coats. They gave me this scornful look and as a group of Caucasian people came to the door they ran and greeted them then escorted them in to the bar. I went to the front desk shortly after requesting the house car and the manager said in a playful tone "the doorman normally calls them did you not see them"?! I said no I didn't see them because I thought the two gentleman who gave me the scornful look were guests. She walked ahead and got outside and spoke with them before I did and when I came outside to her about 3 minutes later, Emilio the door man said " you said there was no doorman and I'm standing right here in a harsh and sarcastic tone". I looked at him puzzled because when I greeted him he said nothing and turned away not even asking if I needed assistance. I then asked may you call the house car to which Emilio blurted out "No I cant" so I asked why wouldn't you be able to then he said " I don't have the number". So I walked away puzzled and turned to the other doorman and asked if he by any chance would be able to call the house car and ask how far he was so I could wait for it and reassess my plans. He said "yeah I have the number" so I said thank you but in a confused tone because what was the prior issue about. Emilio is talking aggressively in the background and I stated to my friend the house car is 15 minutes away to which she said its okay we will walk because she didn't want to stay around the negative energy. As we're walking away Emilio is looking in our direction arguing like a woman and says loudly to his collegaue "man they're f$cking ridiculous". I'm glad Jared from the concierge team was extremely courteous, helpful, professional and could assist with handling this aggressive doorman. Bottom line, this was unacceptable and below standard of a Rosewood Hotel. I hope they fix it for the future guests and hold some training sessions to correct this and those attitudes.
- angelasM7167AV (8/5): A Little Disappointing This Time - We love the Carlyle, and have been staying at this amazing hotel since 1992. The experience is usually amazing, but this time we were a bit disappointed. When we made the reservation we specifically requested a high floor, and were told that they would do everything they could to deliver on this request. When we arrived we had a very small room on the third floor. To say we were disappointed would be an understatement. The room was extremely small, with a strange bathroom configuration. The positive; the bed was extremely comfortable, the soap at the Carlyle is amazing, and the staff is very friendly. Also want to give a shout-out to Demetrius at Bemelmans Bar. We absolutely love Bemelmans and make a point of going every time we come into the City. Demetrius made sure that we had a great table.
- DavidTravellerFromLA (10/5): The classiest of hotels - We’re staying at The Carlyle because our daughter is running the New York marathon. The hotel learned about this and went out and bought gels, powders, and other marathon supplies and sent them up to our room with a nice note. The classiest of moves. I’d recommend staying at The Carlyle without hesitation. We had a memorable dinner at the restaurant, and enjoyed a delicious breakfast in our room. The hotel room is beautiful, and the hotel is on a quiet street situated perfectly close to shopping on Madison Avenue and Central Park.
- TripMember081320151 (6/5): disappointed - my husband and love iconic old hotels with history, and the carlyle certainly fits. we decided to book for a long weekend, see some tour-isty sights we never bothered to go to on prior trips, and relax. before we arrived, we made them aware that we would be there at 10 a.m. due to an early flight, did not expect to check-in at that hour, but please hold our bags as we would be out until 3. no problem. arrived back at hotel at 3:30. no room ready. 4. 4:30. 5. tired from walking all day, we were told we could go have a drink and they would text when ready. (mind you, not let us buy you a drink for the inconvenience). did go to the famous bar which was packed shoulder to shoulder, so loud you couldn’t hear each other, and silly me, thinking this was such a high end, classy place, i didn’t expect to see people in ripped jeans, sweats, and again, so loud and obnoxious (and was early in NY). I had my 35$ martini, and waited for the text. at 6, went to check again. finally at 630 we got into our room. would have expected maybe a complimentary bottle of wine, a cookie, a slice of cheese and a cracker, or some acknowledgment of inconvenience, but nothing. again, disappointed. spacious suite, but no bathtub, which i requested. no robes. no glasses in bathroom. the view was laughable. just closed the shades to block it out, and the blinds were ripped. could barely turn around in bathroom. no extra blanket, pillow. no courtesy vanity items. these are things that every high end hotel i’ve ever been in provide for their guests. (hated the bath products they did provide, but that’s a personal preference). i will say that the staff was very helpful, immaculately dressed, courteous and the breakfast was wonderful. i had so looked forward to our stay at the famous carlyle but i believe there are better places in nyc that are just as iconic. We will give some of those a try next time. lesson learned.
- kucho26 (10/5): BEST ICONIC MANATHAN HOTEL IN NYC - I have been staying at the Carlyle for many years and I never had the time to write a review. Carlyle its by far the Best Hotel in Manathan.Great rooms, excellent service. My compliments to the management
- Robert (10/5): - Everything perfect
- Q9829SIdianer (10/5): Best Hotel in NYC - Spent a few nights at The Carlyle in Manhattan and had a really lovely time there. Staff were very friendly and helpful and on check out we got to keep our room cards as a memento which was a nice touch. Bemelmans Bar is cosy and quirky and a fun place to people watch and enjoy the atmosphere. We visited for my birthday and the hotel experience team gifted me balloons, cake and champagne to my room which was so lovely and thoughtful and made my stay at the hotel even more special. Will definitely be visiting The Carlyle again soon.
- X3732FYmattj (10/5): Amazing staff! - Travel agent here. Wanted to share my pleasant experience with the staff and operations at this hotel. There were a handful of staff members that went out of their way and above and beyond to make the stay great for a client! Absolutely pleasant and professional and I apologize in advanced if I'm missing any names here! The staff is amazing and the hotel has an old school charm to it. The rooms are a little bit on the small side, but again, the hotel overall makes up for this. Loved interacting and coordinating with the following people who made the entire process as smooth as can be: Brittany Mimi Amanda Anna Stephanie I want to reiterate again though, the whole staff here are gems!
- Betsy (10/5): - Concierge even tied my husbands bow tie - wonderful stay!
- Flavio (8/5): - We had a great time at the hotel but unfortunately our room was in a very low floor so we could not appreciate the view.
- Joseph (10/5): - 👍
- rkr727 (10/5): Well appointed, very quiet suite - We stayed here several times per year for a number of years, but when our favorite front-of-house manager moved on about ten years ago, we also moved on. We frequently stay at the Lowell, which we adore, but the Carlyle's location was better for our needs. I couldn't have been more pleased with our experience.. Our first night was in a Rosewood suite that had a stunning western view, but the room seemed sparse and the bathroom was microscopic. The hotel was kind enough to upgrade us to a Premier Suite on the third floor, and although we didn't have a view (it looked on 76th), it was spacious, elegantly appointed, and very quiet, with a bathroom the size of Vegas. We had guests over for cocktails, which was perfect, because we had an extra powder room and went to Bemelman's several times over a period of three days. The place was hopping, but the Maitre d' always got us a table and they featured a very talented quartet. And, really, ya never get tired of people watching here (just be prepared to fork over $45 for a martini that was also the size of Vegas). Room service was delicious even though service was a bit spotty over the three days, but it was not a big deal. The concierge checked in several times to make sure we were happy, and the front desk staff smiled tirelessly through what I perceived to be privileged demanding guests and/or residents (I'd like to thank I'm not demanding). We tried the gym, which is small but adequate. We also used the very convenient house car to go over to Lexington for flowers and enjoyed the park and museums that are a few minutes walk. The staff was extremely kind throughout our stay, and I think The Carlyle has won us over again! Really, if you can spring for an upgraded suite, just do it.
- Carolyn (10/5): - This property is andventure into the past of Old NYC when servers and staff dressed in white jackets and used extremely polite language to bring tou back to a time of elegance. The hotel elevators were only big enough for 4 people at a time and the mail shoot is still in use the eating areas were opulant and decorated with fine art and beautiful china. It was a visit back to the time when going to NYC was oh such a fine experience.
- Ariane (10/5): - Well located on upper east side, very friendly and efficient staff, the most comfortable bed I have ever slept in!
- Sue (10/5): - Exceptional
- LesleyP3800 (10/5): Simply The Best - The Carlyle may be my favorite hotel anywhere. EVERYTHING is perfection. The location, the rooms, the ambience and of course the staff. THE BEST. This was our second stay here and it was just as great as the first time. Several weeks prior to arrival for a five night stay I contacted the hotel to let them know that again our 11# Papillion Felix would be with us and to request some specific items be placed in the room. Brittany Schlau (guest experience coordinator) responded very quickly answering all questions, even offering to have Felix's specific type of food in the room (I declined the offer, we brought his food with us)! (Food and water bowls on a mat were in our room upon arrival, as were the specific items requested). Also prior to arrival I contacted the concierge team to arrange dinner reservations. David, Jeff, Julie and Jared on the concierge team were very helpful and quickly responded to my inquiries, doing their utmost to ensure my satisfaction. Upon arrival, the front desk told me they had upgraded our room, which was a welcome surprise. The lovely room (1211) was right off the elevators and overlooked E 76th, however it was extremely quiet. The room boasted plenty of storage, a comfy king sized mattress, divine bedding & Frette towels. Housekeeping was great, always replenishing our water bottles and coffee pods for the amazing Nespresso machine. The staff here is outstanding: the doormen, the elevator attendants (shout out to Marcos!), security staff, front desk staff, Vuk at Bemelman's. Everyone & everything here is lovely. We definitely will return for a third stay!
- Steven (10/5): Timeless - There is no other hotel experience superior to the Carlyle.
- IronmanRS (8/5): NYC - The hotel is beautiful and the rooms spacious and well appointed. What you would expect for a Rosewood Hotel. I was put in a room with a courtyard view which isn’t what I had booked or been informed of prior to my visit. I let the front desk know and I was moved to the correct room view. Not ideal having to unpack and then re pack. Breakfast service was fine at quiet times but during rush hour not the best. I had to remind the staff to bring me what I ordered. I’ve stayed in many rosewood properties and they are generally exceptional. There was a dog in the room next to me which kept yapping which also wasn’t ideal but hey ho. I like dogs. The hotel location is amazing and the staff are very well mannered. Small things make a difference and it’s clear the staff work as a good team. I didn’t feel especially intimately looked after but wouldn’t necessarily expect to be. My late check out wasn’t available. I would consider staying again but may try the mandarin or Four seasons instead to compare.
- David (10/5): - Beautiful hotel and awesome bar. The hotel was able to get us last minute tickets to John C Reilly show. Amazing! Would stay again.
- BarryAscot (10/5): Loved by Hollywood for Decades…Iconic Manhattan hotel - The Carlyle has for decades been the choice of Hollywood royalty, music royalty and royalty itself. My every visit has been memorable. Rosewood Hotels are one of my favourite most wonderful hotel brands in the world. At the rarefied highest level of luxury hotels, not only is everything exemplary but their individual hotels tend to have at least one outstanding and unique feature. There are a number of iconic hotels in Manhattan however one of the most famous, which I have always associated with Hollywood glamour has to be The Carlyle. I've been visiting New York for over 35 years. I absolutely love a great bar within an iconic hotel. That is why I will stay at the Beverly Hills hotel when in Los Angeles as their Polo Lounge is terrific. To experience real, traditional New York and step back in time, this is the NYC hotel equivalent. I love art deco design and as for the unique feature…look no further than their incredible, atmospheric and world famous Bemelmans Bar. Now almost 80 years old and going strong, nothing beats a couple of evenings at Bemelmans which has barely changed since my first visit nearly 30 years ago and this is a credit to Rosewood. The music always fits the surroundings, the atmosphere is historic and as for the murals…they just have to be seen. The Carlyle is beloved by so many from the world of entertainment travelling from the west coast, just as the Beverly Hills hotel is beloved by so many from the East coast. Our last visit was in December and it was terrific but then, every stay that we have ever experienced at a Rosewood Hotel has been wonderful. My wife and daughter are back in New York in June and when it comes to entertainment it is the Carlyle and Bemelmans Bar (along with the current cast performing Sunset Boulevard on Broadway) that will be the highlight of their stay. My next Rosewood visit is to Saint Barths… which we would not be doing but for the Rosewood as these are truly destination hotels. I've met some wonderful hotel directors over the years and they don’t come much more special than Marlene Poynder of The Carlyle who we truly thank for keeping tradition going so brilliantly.
- Christina (10/5): - Excellent hotel with amazing staff.
- Neil (10/5): - I would like a coffee bar after 6am in the lobby
- Woodmeregirl (10/5): Wonderful - We absolutely loved the Carlyle! It was our first time, as we usually stay across the street. We far preferred the Carlyle, its wonderful service, beautiful restaurants, and old world charm. We have found our new city getaway place abs can’t wait to return!!
- adriana (2/5): - Rat on top of the bed
- Tom (10/5): - Excellent!
- christopher (10/5): - The Carlyle Hotel is the gold standard that every other hotel strives to achieve. And the Carlyle does it every day.
- Glenda (10/5): - Carlyle Hotel remains an ICON of NYC. It hasn't lost a step and retains it's shine despite the generations that have passed through its Lobby!
- Tiffany (10/5): - Could not recommend this property more. I Highly recommend
- Tiffany (10/5): - Highly recommend this hotel!! I am a repeat customer because the level of service is beyond spectacular. The dining is impeccable. Room service is unbelievable. Makes my trips to the city complete.....
- Robert (10/5): - The staff was extremely friendly and accomodating. Special props to the breakfast captain and Julian
- Justin (10/5): - Amazing stay again!
- angusshields (10/5): Manhattan elegance - The Carlyle is a New York classic, great location and an ideal spot for a first timer in the Big Apple. Room was super comfortable , the food in Dowlings restaurant was delicious, Benelmans bar was busy, thank you Dimititrous for always getting us a spot to sit. The Conceirges did a fabulous job booking our trips and restaurants, highly recommend Pastis and Balthazar for dinner. Always getting us express tickets for things like Top of the Rock, Empire State Building & Circle line. Walk the high line and see Grand Central Station.
- USAKit (6/5): Sadly Overrated - I would have liked to leave a rave review, because of the hotel’s history (guests have included Jackie O and Princess Diana) and the exceptional hospitality and service. But to pay $1,000 for a small room (no matter how chic the decor) with a tiny bathroom with kid-size sink and no tub is crazy. We were even upgraded to a “deluxe king,” so wonder what the less luxe rooms are like. One of the reasons we booked for my mate’s birthday was to enjoy the ambience of the Carlyle’s famed Bemelman’s piano bar. It has become such a tourist trap that we couldn’t get a seat or table for two nights running, though priority was promised to hotel guests. Staff was apologetic and tried to accommodate us in a gallery” by the line of wannabe entrants and guests streaming by to use the restrooms. No thanks. Also, the staff is by far more elegant than most guests — expect yoga pants, crop tops, baseball caps and sneakers in public areas.
- Sandra (10/5): - The facility is beautiful and the staff is wonderful. Very friendly and helpful.
- Kirk (10/5): - The Carlyle was an excellent place to stay in New York; it is very convenient to the Metropolitan Museum, the Park, and to many beautiful shops and restaurants. More importantly it was comfortable, obviously well-maintained and staffed! I will definitely plan to stay there again!
- Paula (10/5): - This is a lovely quiet hotel with a happening piano bar and delicious food.
- Philip (6/5): - The hotel could use an update. Inside is dated, old rooms. Service was nice but not overly great which I would expect from a hotel of this level. The beds are comfortable, and the black out shades are amazing.
- Donald (10/5): - The hotel is beautiful and the staff is amazing! We are country folk and they treated us so well with an authenticity to the care. I wasn’t sure we would feel comfortable but it couldn’t have been nicer! Thanks!
- Timothy (10/5): - Very luxurious.
- Mary (10/5): NYC Weekend - Our stay was one of the best experiences I’ve ever had. The staff was wonderful, the bar and restaurants one site were amazing, full of ny history and traditions. We saw a show at cafe Carlyle while there and it was a fabulous experience. Will definitely return
- Carly (10/5): - I felt entirely at home - it’s a superb experience and hotel!
- Karen (10/5): - Location is great for shopping and restaurants. Room decor is interesting and pretty. Standout brunch on Sunday morning. Glitches: 1). the porter placed my two suitcases directly against the wall heater. When I returned from dinner and went to open one of the suitcases, the handle was very hot. Fortunately, there was no permanent damage to my hand or the sides of the suitcases, but the porter really should know not to place suitcases in that location. 2). We were hoping to arrange dinner for 8 guests on the Sunday night. It was not bookable online because of the guest count. I left a message with the restaurant and no one called me back. We ended up just booking the dinner elsewhere, but I felt that there should be a more convenient way to message the restaurant.
- Verified traveler (6/5): - Quality of food in Cafe, Dowling and room service has slipped. Not a full range of after dinner drinks available.
- Mariam (10/5): - food can improve with more staff
- dvanderw1 (10/5): 50th birthday balloons, cake, and a room upgrade! - I booked a night for my wife and I to celebrate her 50th birthday. I made a one sentence mention in the booking (via their website) The hotel upgraded us to a suite, had ballon (several round ballon’s, plus a 5 and a 0), cake, desserts, and a card waiting for my wife! They went way above and really made it special. Also, as a guest you can more easily get into Bemelmans piano bar, a very NYC experience. Will definitely go back, next time will book the dinner show in the restaurant. Thank you, Carlyle. (Btw also got upgraded at the rosewood in Bermuda. !)
- Alicia (10/5): - Everything was wonderful! My only complaint would be that our room was next to the room service closet. The door constantly was slamming closed. I let the front desk know upon checking out
- Katherine (10/5): Classic and timeless - Incredible stay - the service is impeccable and the room was the best I have stayed at in New York. The Carlyle deserves all of the accolades!
- Narguess (10/5): - Our room upgrade was phenomenal. Everything about the room, and amenities were wonderful. We had drinks at the bar, worked out at the gym, worked from the suite- it was lovely in every which way.
- Zsofia (10/5): - Outstanding service. We had such a great time all thanks to the staff and how well they accommodated us.
- John (10/5): - The service is outstanding. They make you feel like you live there.
- john (10/5): - Nice classic NYC Hotel with great service.
- Robin (10/5): - It’s home away from home
- leonardo (10/5): - Excellent property
- vonserelli (10/5): Wow wow wow 🤩 - I’m lost for words … if you want to step back in time to a Hollywood movie and experience unparalleled service, the Carlyle is for you. I spent 4 nights here when I eloped to New York to get married and it was impeccable start to finish. Any hotel that has a manned elevator is for me ! The bar is just elegant, stylish and a must visit. However just be mindful it’s small and has a great reputation with New Yorkers so it’s not always easy to get a table. This hotel is oozing personality and class and if you stand still long enough you are certain to see a celebrity or two ! We stayed in a suite and every whim was catered for . If you have a special occasion coming up this must be on your list. Ps start saving now 🙈
- Michael (10/5): - It like going back in time. Old world New York City when you had elegance and charm. I will definitely come back.
- Dean (10/5): - staff and Bemelmans. Breakfast staff pretty grumpy.
- Whitmore (10/5): - Convenient, secure, good dining, capable staff
- louloulou34 (10/5): Wonderful - After watching the documentary “Always at the Carlyle” it was a dream of mine to stay here. My week long visit to this elegant New York hotel did not disappoint. The suite was spectacular, breakfast absolutely delicious and Bemelmans bar lived up to its glamorous reputation. However, the real highlights of this hotel are the wonderful staff. Cannot speak highly enough of everyone we had the pleasure to meet including Julie at Concierge, Leon at Bemelmans and Eric at reception. Special thanks had to go to Leslie Salinas and Ernesto. Leslie’s customer service was second to none and she went to extra effort to make our stay special. Ernesto is a class act, a gentleman and a friendly face to see you off at the start of the day and welcome you home. The Carlyle did not disappoint and we will certainly be back!!
- Sophie (10/5): - The Carlyle was a great stay with our little one. Friendly staff, clean rooms, overall great service! We’d love to return!
- Lemongrass09 (10/5): Wonderful Service, Lovely Room - We stayed at the hotel during the U.S. Open and while it was bustling, it never felt overcrowded and maintained an air of quiet luxury. Service: At the doors, front desk, and elevators it was always helpful and friendly; we appreciated the free car service to dinner one evening. Location: Fabulous for shopping or strolling to Central Park Room: For a New York hotel it was spacious and comfortable; bright, modern and elegant with just-slightly-whimsical New York art that we loved. We were just there over a weekend and never ate on site, but for a weekend getaway in the City it was perfect.
- V8811MNsusang (10/5): Wonderful experience - Just returned after a 4 night stay at The Carlyle and had the most wonderful time. The staff were very professional but warm and welcoming. We had a Madison view room and it was spacious and the bed extremely comfortable. The food was delicious, the cocktails and jazz at Bemelman’s was fantastic. Was everything perfect? No, however the staff were quick to help or correct anything that wasn’t quite right and we couldn’t have asked for more. Tips are just an expense that should be factored in to any trip to the US and it was certainly not ‘excessive’ as described by one of the reviews I read. If we return to NYC we would definitely want to stay again. It was fabulous!
- Tom (10/5): - An absolutely fabulous hotel. The food, spa, staff, and amenities are all amazing and the location is gorgeous. I’ve stayed at a lot of older hotels but this one may be the best of them.
- S6891FHdougs (10/5): As good as its repute - Lovely lovely place which lives up to its terrific reputation. Quiet yet so near the centre of NY. Room so comfortable, staff as good as you will get anywhere - they just know how to look after their guests, always with a tad of New York style. Would not hesitate to stay again, pretty faultless place.
- DanielG68 (10/5): Great Hotel - It was a lovely hotel, as you would expect. We went for 5 nights; check-in was a hassle, but the room was really nice, and the view was not overly great. I had some gripes while there as I thought the staff and service were a little under what I would expect. The position of the hotel was great. I love the Upper East as I lived there, and it keeps you out of crowds. Breakfast and general food were nice. I liked the ambiance of the hotel as it was very boutique but lacked friendliness overall.
- 589fredriks (10/5): Epitiome of effortless elegance and hospitality - My wife and I chose NYC and the Carlyle as a way of celebrating our 20th wedding anniversary. We had high hopes having been recommended the Carlyle by friends, but the actual experience superseded our expectations. At check-in we were upgraded to a superior suite, where the staff had arranged with a bottle of champagne. Dinner at Dowling’s was a superb experience. We received a wonderful welcome with a card signed by the service staff and caviar on blinis as an extra treat and introduction to a top notch dinner experience. Both the steak Diane and the ribeye were excellent. The suite was fantastic and housekeeping flawless. We also enjoyed the lively and very special atmosphere of the Bemelman’s bar (don’t miss it if you happen to stay on the upper east side), and the cosy atmosphere of the gallery, where we had an excellent afternoon tea. The hotel and its staff really made our trip to NYC an unforgettable experience. The Carlyle is still very much the epitome of effortless elegance.
- ROD (10/5): - Just nice. Not overbearing. Very comfortable
- Verified traveler (10/5): - My sister came in town and wanted a true NYC experience. No better way to do that than staying at the Carlyle and drinks at their famous bar!
- KennethPages (10/5): Wowza Wowza! - I can't say enough about the Carlyle. It's a spot we've frequently talked about staying and this time decided to go for it for our New Year's eve in NYC! From booking to initial contact with registration to help from the excellent Concierge team and let me not leave out the dynamic Gogo from the café Carlyle and his assitance in not only booking our orginal 2 seats but being able to add on another couple who ended up in NYC unexpectedly. We booked in a suite that was upgraded to the next level (Thanks Carlyle and Amex Travel). We like rooms with a powder room which the Premier Suite has. The lving area is quite separate from the bedroom which always makes the morning better since inevitably one of us wakes up earlier. Service was superb in every way. Staff were friendly. Prices were reasonable even for this busy time. You also have the benefit of Bemelmen's, Café Carlyle and Dowling's (where we had breakfast every day). If you enjoy the finest hotels but have not stayed at the Carlyle I can't recommend it enough.
- misstern212017 (10/5): Impeccable - This was our second stay this year and I just had to write something about how extraordinary the service and vibe here is. Rosewood hotels in general set the highest standard for service but this one is truly next level. My mattress was too hard (I’m like the princess and the pea and can only sleep on a sooooft mattress) and they let me order a new soft mattress. That’s how amazing they are. Anything you want they can do. Also staying here is like staying in your home away from home. I don’t know how they do it but we just always feel like we’re totally at home here. Plus you also just feel so fancy and special stepping onto the elevator. For years we stayed downtown at The Bowery. Boy were we fools. This is the absolute only and best place to stay in NYC if you can.
- Patricia (10/5): Incomparable! - Incredible hotel! Service was incomparable. Every employee was so friendly especially the gentleman who did the elevator service. Spoiled me for other hotels!
- loricU3900MX (10/5): Amazing!! - The best stay at this landmark hotel! We have stayed at the Peninsula for years but it was booked so we decided to stay here. I cannot say enough wonderful things about the hotel and the staff. The room was fantastic. The staff were friendly, helpful, and consistently went above and beyond to make our stay special. In particular Anton, the front desk manager. My daughter was with me (she is 11 years old) and he engaged and chatted with her right from check in. Every time we saw him during the stay he went above and beyond to check on us. By the time we left, they were “Besties”. Truly special memories that will ensure we return to this hotel next year.
- nkp123 (4/5): Not worth the trouble. Lackluster at best. - We stayed over Thanksgiving and were expecting much better service. The room was ok - lighting could have been much better - it was quite dim in the room and bathroom which was not helpful. Housekeeping was also a bit lacking, leaving dirty glasses etc in the room on a few occasions, we had to call and have someone else come and get them. Breakfast at the hotel was a true disappointment. Our first encounter was Thanksgiving Day. I have specifically messaged to ask what time they were serving until and was told 11am. We arrived around 10 and were told they were not longer seating in the dining room because they had to get ready for Thanksgiving lunch and were chucked in some make shift area in a service kitchen - it was sort of a hallway noisy and crowded with tables. What was most annoying was other diners arrived and were seated in the dining room! When they started vacuuming and the hostess started calling to confirm reservations just a couple feet from our table. It was a terrible start to our day, we expressed our dismay to some woman who seemed to be in charge who told us another table would be available to us in 20 mins ( which likely was when we would be done with breakfast). When we were leaving she sort of dashed after us asking us if we wanted the table she reserved for us……it was all very un Rosewood. Each day we would head down to breakfast and joke that we had no idea what we would be walking in to. The food was never really very good, it was cold, not great and sort of average. A bright spot for sure was Bemelmans. Pedro and the bar was a great host. He was amazing and really made up for others. At check out there was a $220 charge on our bill that was not ours, the front desk acknowledged that it was the previous guests mini bar charge, but to this day we remain being charged for it. We are big fans of Rosewood and believers in raising issues privately with an establishment and allowing them to address it prior to “going public”. We did just that and the hotel never responded, so here we are. We likely will not return. We have visited several times in the past and our stays have been very nice. Not sure what happened this time but it really was not great.
- Meryl (10/5): - Excellent service, responded immediately to all requests. Friendly, immaculate and elegant. Iconic for a reason. Will be staying ther
- Whitney (10/5): Simply the best! - The Carlyle Hotel is simply the best in every category. We love the location on the upper east side. The rich history of the hotel is notable. A trip to NYC is not complete without a stay at the Carlyle!
- gray72 (10/5): Iconic UES Elegance - New favorite hotel in NYC! We stayed in a gorgeous, well-appointed suite with the chicest black-and-white marble bathroom of any hotel I have stayed in—Dorothy Draper would approve. The large walk-in closet with plenty of storage was a happy discovery. Beds were luxurious and we slept soundly. My only suggestions would be to add some more task lighting in the living room. There was only one good spot with adequate light for reading. We did not eat in the restaurant, but had drinks in the iconic Bemelman bar, which was lovely, and were grateful to skip the crazy line outside as hotel guests.
- jsimke (6/5): Disappointing experience - Our room was lovely in terms of design and space. However, the heating did not function and was not fixed during our 3 night stay. We were given a space heater instead. I would say outrageous in a $1595 a night hotel. There was a leak from a pipe in the bathroom making the floor wet. This was fixed. The towels were extremely course, no soft luxury feel at all in what is clearly billed as a luxury hotel. They should have ben retired a long time ago. Ours at home are far better. The lighting in the room was inadequate. Reading in bed was difficult. The in-room dining menu is very limited. One cannot even get cereal for breakfast. I had pancakes one day. They were not very good. Thick and heavy. Not light as quality pancakes should be. I realize I'm edging into picky here, but overall this was not a luxury experience other than the room interior design. Disappointing
- David (10/5): - Excellent hotel
- Margaret (10/5): - Always love staying in unique and historic properties, and the Carlyle is at the top of that list! Their customer service is top notch, and all of the staff went out of their way to make our stay special!
- Lisa (10/5): - There is nothing not to like here.
- Lee (10/5): - Amazing quality hotel. The staff is amazing and very attentive to all needs. The food is of very high quality and well served. Loved the jazz bar at night and the breakfast in the morning. I definitely give it 5 stars, but need to acknowledge that the gym is many steps below the quality of the rest of the hotel. There are also very limited vegan options in the restaurants, but they make up for it with great espresso! Will definitely return to The Carlyle on subsequent visits to NYC!
- denise (10/5): - It is rare to have such excellent staff, food quality AND in-room dining... all exceptional
- alexandros (10/5): - Classic
- Amy (10/5): True luxury - Fantastic Perfect in every way
- Steven (10/5): - We had a wonderful stay at The Carlyle. It’s a magical place with a wonderful staff.
- Verified traveler (10/5): - Sexy
- ANGELO (10/5): - Highly recommended
- JIA (10/5): - Great hotel.The bar is too crowed in the night.
- Jeffrey (10/5): - Outstanding. One of the few so-called five star hotels that truly lives up to its rating.
- Mark (10/5): - This hotel is by far the best hotel in New York. Starting with the service - it is by far the best. Our room was great and the bed was very comfortable. The restaurant in the hotel was great as well. Also, you are in one of the best neighborhood's in New York City. If you are looking for a great hotel that has the entire package, this is it.
- Chrys (10/5): - Fantastic hotel with the best piano bar.
- Kelly (10/5): - Perfection!
- Tiffany (10/5): - Everything from the minute you arrive is handled with the upper end of high class. This hotel and its staff is well run and makes each visit pleasurable. I highly recommend this hotel as it goes above and beyond meeting my expectations!!
- Verified traveler (10/5): Great classy place. - Very classy place and absolutely loved the room. Clean and a step above most hotels. The loby, elevator and room have a very classic nyc feel to it that's you wouldcwee in old movies. Loves the place. Definitely coming back.
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