The Milestone Hotel
Location: 1 Kensington Court, London, England, W8 5DL, London, GB
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the epitome of luxury and comfort at The Milestone Hotel, nestled in the heart of London, just steps away from the enchanting Kensington Gardens.
Indulge in Relaxation
Pamper yourself at our exquisite spa, offering a selection of rejuvenating massages, body treatments, and facials designed to melt away your stress.
Culinary Delights Await
Savor exceptional dining at our renowned restaurant, Chenestons, or enjoy 24-hour room service to indulge in delicious meals from the comfort of your room.
Fitness and Recreation
Stay active and refreshed with our indoor pool, fitness center, and sauna, ensuring that your leisure needs are fully catered for.
Don’t miss out on a memorable stay—book your escape to The Milestone Hotel today!
Important Information
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Fireplace in lobby
- Comprehensive recycling policy
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Bicycle rentals nearby
- Fireplace in lobby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- 24-hour business center
- 24-hour pool access
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Banquet hall
- Eco-friendly toiletries
- LED light bulbs
- Living plant wall
- Food and water bowls
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Room (King/Twin)
1 King Bed
258 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Superior Queen Room
1 Queen Bed
215 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Suite (7) Master)
1 King Bed
484 sq feet
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Junior Suite, Park View
1 King Bed
388 sq feet
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Deluxe Room, Park View (King/Twin)
1 King Bed
258 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Deluxe Studio
1 King Bed
312 sq feet
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
-
Junior Suite
1 King Bed
388 sq feet
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 32-inch LCD TV, digital channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Memory foam mattress
- Pillow menu
- Deep soaking bathtub
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
Guest Reviews
- Olga (10/5): Great Stay, welcoming staff. - Old school hotel that is very well placed to get main areas in London with staff that are absolutely fantastic. No tea or coffee making facilities in the room.
- Terry (10/5): I would recommend the Milestone Hotel to everyone! - Breakfast was exceptional. The room was good-sized to accommodate my wife, me and our luggage! Location is excellent. The best part, however, is the quality staff you have. Excellent service. No issues.
- Natalia (9/5): - Отличное обслуживание. Гостеприимный персонал . Отличный сервис по уборке номеров . Не открывались окна . И было душно в номере . Нам сказали что это из за того , что номер выходил в сторону улицы .
- Sylvia (10/5): Perfection!!! - The Milestone Hotel is truly a luxury hotel with no detail overlooked. It’s everything I would expect from a hotel of this caliber. The staff is friendly and professional.
- Regina (10/5): Comfortable stay, good food - The food was very good. I liked that I could order room service. The staff was exceptional and nothing was too much trouble. The location was perfect as I was attending concerts at the Royal Albert Hall. I can't think of anything. My stay was very comfortable.
- Alessandro (9/5): Un tuffo nel passato - Antica e super accogliente Nulla
- 星星 (10/5): -
- David (10/5): First class staff. - The staff are always first class. Warm welcome from Precious, Jorge and team. Every need attended to, always there when you need them, only there when you need them.
- Kristina (10/5): Outstanding! - Extremely friendly staff. All in all a great experience!
- Ondrej (9/5): -
- Tracey (10/5): It was spectacular in every way - thank you - The staff made us do welcome - it was a special occasion and they really went out of their way to make everything fantastic Nothing
- Anders (10/5): - Loved it!
- Peter (8/5): -
- Nikolaos Tzermias (10/5): - Wonderful experience of the good old times. Romantic breakfast in the library with fireplace. Nothing
- Cyrill (10/5): - Nous avons passé un excellent séjour dans cet hôtel rempli de charme et mythique. Tellement plus romantique qu'un hôtel moderne. Nous tenons à remercier le personnel qui a été exceptionnel. Nous avons tout aimé.
- Ed Reid (10/5): -
- Dean (10/5): - Everything!
- Iryna (10/5): - We stayed at Milestone hotel for our wedding night and also celebrated our wedding here and it was truly unforgettable. This place is absolutely stunning, a perfect example of a classic British hotel. It has always been my dream to stay here for a special occasion, and I’m so happy it finally came true. The staff were exceptional - incredibly helpful, responsive, and supportive throughout. In the midst of all the pre-wedding excitement (and a bit of panic!), their calmness and willingness to help made such a difference, and I’m genuinely grateful. The room was spotless and beautifully maintained, everything was simply perfect. A solid 10/10 experience. Thank you for making our special day even more memorable.
- Szögi (10/5): -
- Eefje (9/5): -
- Karen (10/5): Stunning hotel in excellent location with amazing staff! - From the moment we stepped out the taxi, the service we received was exemplary! A warm welcome, a drink in the cosy bar, an upgraded room, and a delicious breakfast - all staff and facilities were wonderful! This is our second visit to this beautiful hotel, and we will return! Nothing negative to say!
- Sarah (7/5): Mixed experience - The hotel was beautiful. Comes with its own spa but you had to pay extra to access that. We raised some concerns with the management around comfort and room provision (kettle etc not provided as standard). Management responded promptly and considerately.
- Mukyen (10/5): Sincere - Everything
- Hana (10/5): Perfection - An absolutely exceptional stay at the Milestone in London. Everything was perfect from start to finish: the ideal location, the charm of the property, the quality of the services… but what truly makes the difference is the staff. A huge thank you to all the teams — front desk, concierge, doormen, cleaning, restaurant and bar — for their professionalism, kindness, and constant attention to detail. The restaurant deserves a very special mention: the food was simply exquisite. My mother had the best omelette of her life at breakfast, a moment she will remember for a long time. And a special thank you to the team for their outstanding sense of service: they kindly prepared an exceptional fish and chips for her, even though it wasn’t on the menu, simply because it was her dream to try one on her first visit to London. This thoughtful gesture - for which I am forever grateful - made our stay even more memorable. The view over the gardens is also beautiful and adds to the overall charm of the experience. The massage was just as extraordinary — a true moment of relaxation — and the bar is both elegant and welcoming, perfect for ending the day. A place I wholeheartedly recommend and will happily return to. As a minor point for improvement, the room did not have a kettle or coffee machine.
- An (9/5): Fantastisch! Voor herhaling vatbaar. - Locatie is niet tenvolle in het centrum en vergt verplaatsingsmiddelen of flinke wandeling. Anderzijds is een metrostation in de dichte buurt en zijn taxi's alom tegenwoordig en niet duur. Dus de ligging hoeft geen probleem te vormen. Het hotel zelf is voorzien van alle comfort en straalt nog authenticiteit uit. Leuk om de Engelse sfeer te ervaren. Personeel is bijzonder vriendelijk en alert voor de noden die zich zouden kunnen stellen en anticiperen hierop. Steeds met de glimlach. Altijd klaar voor wat uitleg en raad. Ontbijt is fantastisch, vers, voldoende ruime keuze, bijzonder lekker bereid volledig naar je smaak en wens! Geindividualiseerd. Top! Niks viel tegen.
- Samuel (9/5): -
- Laurent (9/5): -
- 89d4d3bba4e2709247c34a4eb2a45877 (10/5): - War sehr gut der Aufenthalt🙏🏽
- 510a8791b71a731d9c8c5e429b77223a (10/5): Great hotel! - Wonderful service, amazing attention to detail. Great breakfast
- 794c5985bb72716a7173c067ddeeb864 (9/5): We love it here! - We love going back here, a great location, rooms are so comfortable but it’s the staff that make it great!
- 927ed7e753a5715cdaba581eb3003b1e (10/5): -
- 96223b7d568072df9dd999dbba7d98da (10/5): Authentique Hôtel Britannique - Le petit déjeuner était délicieux et le personnel très serviable et intentionné. Les lits étaient confortables. La chambre était au calme et très propre.
- 46a808a6fa8b70f514961824a0f30686 (10/5): -
- b09b0158b5e271109ae4efe1c7799b60 (10/5): -
- f2e5ff57af1372934d452b1163b7e106 (10/5): Perfect for a classic English Holiday. - Day and night facilites, breakfast, room service, staff kindness.
- 032a1e9d33c3703a44fb0dbb22b25159 (10/5): - Tout, absolument incroyable la localisation, le service, le personnel, très chic anglais
- Emilie (10/5): You will be treated like royalty! - Amazing boutique hotel with exemplary staff, wonderful accommodations! Pillows and bed were like sleeping on a cloud. Robes, slippers, turndown service! We felt like royalty! Steve the doorman is charming and witty, he greeted us and attended to us like we were family! Christian and Kamal were the greatest evening bartenders, best nightcaps and 5 star service! Highly recommend this fabulous place! Can’t wait to come back! ♥️ Nothing! Perfect location and the ultimate British experience!
- Mikko (10/5): -
- Gianmaria (10/5): - A fantastic hotel that takes you back in time. The staff is impeccable, and the housekeeping service is outstanding. Excellent breakfast. niente tuttto perfetto
- Rău (10/5): Underbart! - Mest underbar personal! 10/10frukost! Städningen var 150%!😍Hotellet ligger perfekt 30min bilresa från Paddington stationen! Och nära harrods😍
- Christoph (10/5): -
- Daniel (10/5): -
- Tim (10/5): -
- Olivia (10/5): It was a wonderful experience - The hotel was lovely. Staff were excellent and the room was beautiful. The service charges were a bit steep
- Melisa (10/5): -
- Vittorio (7/5): -
- Nariman (10/5): -
- Charlotte (10/5): -
- Laurent (9/5): -
- ALEX-LAMPROS (10/5): - I had an absolutely wonderful stayl! Most of all The staff were warm, attentive, and always ready to help with a smile. It’s rare to experience such a high level of hospitality, and it truly made my visit special. The hotel is located in a beautiful, upscale neighborhood, which added so much to the overall experience. The area felt safe, elegant, and full of charm, with great places to walk, dine, and explore
- Sebastian (10/5): -
- Monika (10/5): - We loved everything. The room was a good size, very good options for breakfast, food was very tasty. What truly stood out was the staff—they were exceptional in every possible way!
- Paul (9/5): -
- Merv (10/5): I was made to feel welcome the second we arrived , what a grade 1 stay - From pulling up at 0730. The concierge to the staff were amazing the building was a warm and clean example of luxury
- johan (10/5): Wonderful - Mooiste suite ooit Geweldig personeel Heerlijk ontbijt Amazing high thee Niets af te keuren
- Marco (9/5): -
- Simon (10/5): Tout etait parfait - Tout
- Maike (9/5): -
- Jakub (8/5): -
- Sylvie (10/5): Excellent établissement très calme et bien situé pour les visites de monuments ( à pied ou en métro) - Tout Rien
- rotem (8/5): מלון נחמד עם צוות אדיב המתומחר מעל לערכו. - מיקום מצוין, צוות אדיב ושירותי, ארוחת בוקר מצוינת בחלל נעים ומזמין מאוד. היחס 5 כוכבים בלי שום ספק. חדר קטן וחשוך יחסית שניכר כי עוצב ועודכן לפני שנים רבות, ומתקני המלון מאוד בסיסיים ולא נגישים. ביקשו ממני לתאם מראש ביקור בבריכת המלון הקטנה שבמרתף. כשרציתי להשתמש בסאונה ביקשו ממני לשלם 20 פאונד, ואחרי שאמרתי "לא משנה", התחרטו ואמרו נדליק לך - תבוא עוד רבע שעה. בחדר הכושר הבסיסי לא השתמשתי.
- Andy (10/5): - Everything Nothing
- Ciaran (10/5): - Great staff, great location we were very well looked after
- Agnieszka (10/5): -
- Edward (10/5): A wonderful old school London hotel - Location is great for Kensington. Staff is warm and competent. Room was a tad small for the price.
- pereira (10/5): So British ! - Le personnel, notamment au petit déjeuner, est extraordinaire. Ils nous font sentir comme à la maison. Les chambres sont confortables et l'équipement disponible est conforme à un hôtel 5 étoiles. Les échanges tenus avec le gérant ne sont pas au niveau attendu pour cette catégorie d'hôtel. Cela m'a semblé en écart par rapport aux efforts déployés par l'ensemble du personnel.
- Brian (9/5): -
- Gemma (9/5): - Extremely warm, welcoming and cosy yet luxurious. Beautiful decor and spotlessly clean. Lovely staff made me feel like a queen. A peaceful haven from the world.
- Angus (10/5): - Excellent staff and facilities, nothing was to much trouble Great location for Albert Hall.
- Mariia (2/5): - Хотела отметить день рождение, но сервис очень разочаровал
- Ree (7/5): Amazing location and very clean & generous size room - Fantastic location & really generous size room Hotel has very soft & squishy pillows. I did ask for a firmer pillow & one was provided , however it was not firm
- Katharina (10/5): - Vom Moment der Ankunft fühlt man sich willkommen und bestens umsorgt. Es wird auf jedes Detail geachtet und alles ist sehr gepflegt. Wir können es kaum erwarten, wieder im Milestone zu übernachten. Alles war bestens.
- Abigail (10/5): Fantastic location with incredible staff! - It was all fantastic but the fantastic service compelled me to write a review (I normally don’t bother)- the staff here are exceptional and it really made our stay very special.
- Anne (10/5): Lovely welcoming five star hotel - Lovely building, warm welcome, great location, comfortable room and excellent breakfast Nothing
- Sian (10/5): -
- Margaret (10/5): Great stay. Excellent hotel staff - Brrakfast was excellent Nothing
- Mrd (10/5): -
- Nerya (10/5): -
- Giovanni (10/5): -
- Ahmed (9/5): -
- Thomas (10/5): Exceptionnel - Tout
- Euan (10/5): -
- Donald (10/5): Exquisite Kensington hotel - Exquisite service. Very comfortable room. Terrific location
- Mark (9/5): - Staff were very attentive Bar operated reduced hours. Residents couldnt get a drink after 10.30???
- Jackie (10/5): We are returning guests and we simply love it - The rooms are all individual and the breakfast is amazing There is nothing we didn’t like
- Jan (10/5): -
- Johan (10/5): -
- Peter (10/5): Great Boutique Hotel - Great breakfasts, a nice comfortable room with a very comfortable bed. Good location just a short walk to the Royal Albert Hall, Kensington Gardens are opposite. Leaving! Shower was a bit fiddly.
- Sandra (10/5): -
- Kathryn (10/5): -
- Erik (9/5): -
- Debra (10/5): -
- MARIA NATALIA (10/5): Loved it - I loved the decoration and the feeling inside the hotel. Beautiful English architecture. loved it. Beautiful rooms and breakfast rooms. The spa doesn't offer warmer water or jacuzzi, that was a bit disappointed. The bed was a bit hard although my sister liked it.
- Layla (10/5): Fabulous spot... the staff make it the most perfect of hotels. We will definitely back - What a fantastic hotel. Loved the 'boutique' size, the staff really did an excellent job and being a smaller hotel made the service so personal. Nothing was too much for anyone, in the restaurant, concierge or the bar or doormen. The rooms were incredibly comfortable and needed for nothing. Breakfast was delightful too.
- Liz (10/5): - The location was ideal and the park being across from the hotel meant I could still do my daily walk in an amazing setting. The service was exceptional and the breakfast was outstanding. We loved the decor. We loved everything about the hotel and the stay
- Ian (9/5): Excellent -
- Olga (10/5): -
- Stewart (10/5): We adored it from start to finish - everything is perfection. - It was our second visit to The Milestone for our anniversary . The staff are wonderful especially the Doorman I believe his name was Steve. Also the bar staff were exceptional and beyond attentive, polite and courteous. We love the hotels location and everything about it. The staff went out of their way to make the room nice and romantic for our anniversary. The staff in the breakfast room were also a delight and so very attentive. We loved every minute and will be back. Generally I wouldn't complain and indeed this is not a complaint but rather an observation. We booked the spa/pool and although it looks stunning we couldn't understand its purpose. The pool is clearly too small for a swim and the jets weren't brilliant. It felt more like a cool jacuzzi with no seats. Sorry but we just felt like the pool area had an identity crisis ! We didn't stay long.
- Valerie (9/5): -
- Nicole (10/5): -
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