Adhara Hacienda Cancun

Location: Avenida Nader, 1, Cancún, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Shuttle service (additional charge)
• Kids' outdoor play equipment
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Playground on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Double Room with Two Double Beds

  This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Adapted bath
  • Shower chair
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers
  • Hand sanitiser

• Standard Double Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers
  • Hand sanitiser

• Executive Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers
  • Hand sanitiser

• One Bedroom Suite

  This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Ben (8/5): Reposant - Proximité des marchés 28 et 23 des plages et de la gare routière La piscine et le petit déjeuner varié Manque un frigo dans les chambres
• idia (7/5): Por el precio estaba bien - Las habitaciones estaban bien y la cama cómoda La instalación en general lucía descuidada
• Ferreira (9/5): Excelente - Sossego e tranquilidade. Perto do centro Nada, só deviam ter mais distribuidores de água.
• Nina (10/5): -
• Branko (9/5): - rich self service breakfast, pool
• Daniel Alejandro (10/5): - Muy limpio y bonito. El WiFi funciona muy bien Nada. Todo estuvo bien
• Gatonye (10/5): -
• Antonio de Jesus (10/5): Ambiente familiar muy bueno - En general todo.muy bien mi esposa feliz con el lugar un 10 Que algunos huéspedes dejan sus vasos fuera de sus mesas a orillas de la alberca es irresponsable
• Aleksandra (8/5): Very good stay at Adhara Hacienda - Really nice hotel to stay in Cancún. It’s quite close to the centre (walking distance to Parque de las Palapas) and the hotel organises a shuttle bus to the beach. The rooms are spacious and comfortable. The hotel has a great swimming pool with beautiful greenery around it. We loved its Mexican style as well. The breakfast was absolutely delicious. The bathrooms could be refurbished and they are quite run-down. In our room there was water leaking from the toilet onto the floor. We reported it to the reception. Other than that, we had a very good stay.
• Jesse (10/5): - The breakfast and the atmosphere
• stefano (10/5): Eccellente hotel nel centro di Cancun - Personale molto gentile e professionale, camera molto bella e pulita. Nulla
• Jonnathan (10/5): - Desayuno muy rico y bastante variedad, la piscina excelente, habitaciones muy cómodas, ubicación muy accesible a todas las zonas, personal muy amable y atento. Nos quedamos sin luz en la habitación en 2 ocasiones durante la estancia. Sin embargo el personal resuelve a toda hora.
• Leandro (8/5): - Good position, nice room, perfect pool Breakfast was not so good
• Rajeswari (10/5): First time travellers to Mexico but experienced life time memories to cherish about - Excellent breakfast , clean ambiance and lovely staff Dinner options can be improved for vegetarians
• Brenda Gabrieli (10/5): -
• Martha (10/5): I will be back to that hotel if I got back to Cancun. - My room faced the street, and it was very quiet and clean. It was a one-bedroom suite, and the facility has two washrooms, which was very helpful since we didn't have to fight for the washroom my daughter and I. No warm water in one of the washrooms, and in the washroom that has the bath top, I almost fell because of the doorstopper.
• Brendan (9/5): - Wicked value. Rooms were clean, common areas were very clean and modern. Big pool and reasonable cocktails at the swim up bar. Rooms were simple and nice. Breakfast was great and everyone was happy. Would def book here next time, close to Centro and all the great food around there.
• Ardon (9/5): An outstanding hotel. - Excellent buffet breakfast. Beautiful building. Great gym. Very friendly staff. Stairs leading into the pool are a great amenity for the elderly, but they need to finish the job by adding a handrail. People who need stairs also need a handrail starting at the top before stepping unto the first step in the water. If they just add this one simple item this hotel would be perfect.
• Filomina (9/5): -
• domenico (8/5): - La piscina è il punto forte assieme alla gradevolezza generale della struttura. Avevamo prenotato una stanza con balcone e non l' abbiamo avuta...e c'è stato qualche problemino legato al condizionatore ma niente di particolarmente grave .
• Janhavi (7/5): Convenient for ADO connections - Pros : Close to ADO bus station, great coffee Cons : Breakfast was average, bathrooms need an overhaul, lighting could be improved in the rooms
• Jayne (10/5): A great stay in downtown - Large rooms, friendly helpful staff . Nice to chill by the pool and great buffet breakfast. Our flight wasnt till the evening and they let us store our stuff and hang out at the hotel which was amazing. Nothing
• Araceli (10/5): - La ubicación y comodidad Las almohadas
• Nereliza (10/5): Highly recommended!!! - I love everything about the hotel and location. Breakfast was amazing. There’s a coffee service 24/7 available. Staffs were friendly and accommodating. nothing.
• Sabrina (8/5): - Tout Rien
• Fabian (9/5): - I liked how the Hotel was close and central to lots of places we needed to go and places we liked to go and explore. The staff was very helpful and attentive. What we didn't like were the pillows because they were hard and not very soft, that's the only complaint I would say that I have. Other than that we like the place and will come back again!
• JONATHAN (9/5): - Un hotel algo antiguo pero bien remodelado y mantenido, con una excelente piscina muy limpia, personal agradable, buen bar y buena ubicación. Si algún día volvemos a Cancun nos volveremos a quedar allá seguro!
• Jeremy (9/5): Établissement propre et confortable - Établissement confortable et propre, un très bon rapport qualité prix
• Carolina (10/5): -
• Cordova (10/5): Excelente escapada de fin de semana - Los horarios de piscina muy cómodos y la ubicación perfecta , cuartos muy limpios y personal amable Mas variedad en desayunos
• Rasim (10/5): -
• Celine (9/5): -
• FLORENCE (7/5): - La piscine et le style de l hotel Dansla chambre une sorte de véranda sans store dont on a pas compris l utilité
• Kathleen (9/5): -
• GILBERT (8/5): -
• Gerardo (9/5): - Estaba super cerca de la parada del transporte público y cerca también del terminal de buses ADO. Las instalaciones eran muy cómodas al igual que las piscinas. El Shampoo y acondicionador del baño no eran de mala calidad, pero en la farmacia encuentras unos a muy buen precio, y es algo fácilmente solucionable. Y la mayoría de los tour no te iban a buscar al hotel, por lo que había que acercarse a otro lugar.
• Kathleen (9/5): Agradable - Limpieza amabilidad Que te estén observando a la hora de la comida como si te llevaras algo de lo que ya pagaste en tu estadía
• Fernanda (10/5): -
• AUDREY (9/5): -
• Mamouche (9/5): -
• Tobias (6/5): -
• ELHAM (10/5): Un hôtel au style mexican très agréable - Absolutement tout était parfait ! Le ménage est fait tous les jours partout dans l'hôtel. La piscine grande, propre et très agréable avec suffisamment de transats et un bar pour se restaurer ou prendre des cocktails. Le petit déjeuner excellent sous forme de buffet avec beaucoup de choix (salé et sucré) avec des viennoiseries faites maison et des omelettes à la demande. Le personnel est au petit soin partout dans l'hôtel. Vraiment très agréable ! Et en plus de ça une localisation a seulement 10 minutes à pied de la station ADO pour visiter Tulum ou Playa Del Carmen. Ras
• Imane (9/5): Great stay - Central location near Ado station. It's was easy to go to Cancun's beaches using Uber, while staying far from the touristy and noisy aeria. The hotel is very clean and has a nice swimming pool with loads of chairs. Great breakfast. There is also a Soriana supermarket at a walking distance. It would have been great to have a mini-fridge in the room.
• Gladys (10/5): - Ubicación
• Loukas Nestoros (9/5): -
• René (10/5): Estancia cómoda - Buena ubicación. El desayuno ha mejorado. Ahora es mejor La ropa de cama.
• Miroslava (9/5): -
• christophe (8/5): -
• Stephane (10/5): Très bien - Tout était très bien Proche du marché 23 à 3 minutes à pied. Aussi, très pratique si vous avez une voiture.
• Camila (8/5): - Bonitas habitaciones, linda piscina y limpia. Lamentablemente no hay frigobar en las habitaciones, el personal es muy desinformado, te dan habitaciones horribles, en zonas ruidosas a pesar de escribir tus peticiones. No les interesa tu bienestar, sólo entran la que está desocupada en el momento.
• Eric (6/5): On y étais ! - Propreté de la chambre , personnel sympathique. Restaurant moyen, transat déglingues , bruyant , beaucoup de passage.
• Salinas (10/5): - El desayuno y las instalaciones
• Kristina (10/5): Puiki lokacija ir gera kokybė saugioje Kankuno vietoje. - Ypatingai nuostabus viešbutis su visais patogumais, erdvus kambarys, aplinka labai švari ir meniška, kambarys tvarkomas ir rankšluosčiai keičiami kiekvieną dieną, baseinas erdvus ir puikus, gultai nemokami, tiesiog puiku. Pusryčių įvairovė galėtų būti platesnė ir kadangi turėjome ekskursijas anksti ryte, porą kartų negavome pusryčių, nes jie tik nuo 7 val. ryto.
• Ondrej (6/5): Prima prijs, maar verwacht geen luxe - Locatie Ontbijt Ruime kamer Lekkere zwembad Personeel was onbehulpzaam Kamer was niet schoon Veel herrie van buiten
• Madalena (7/5): -
• christina (7/5): - la piscina piace ai bambini ed è tenuta bene. personale molto gentile e attento ad eventuali richieste le camere che abbiamo visto noi non sono molto spaziose né particolarmente moderne ma va benissimo per una notte di passaggio
• Rodo López Quian (9/5): UBICACIÓN Y COMODIDAD - La ubicación y lo cómodo del hotel 10 minutos despues de haber ocupado la habitacion la camarista llego a verificar si ya estaba ocupada la habitación pero abrio la.puerta sin esperar que se le abriera la puerta. Eso solo paso el dia de llegada, pero no fue agradable.
• Rodo López Quian (9/5): CÓMODO Y BIEN HUBICADO - La comodidad y la ubicación Todo bien
• Lesley (7/5): Decent hotel, good value for money - Contrary to other reviews I thought the hotel was in a good location, several good restaurants and bars in easy walking distance as was a decent sized supermarket. We walked all the way to the Marina is around 30 mins where there is a bit shopping center, restaurants etc. also not too far from the airport. The room was a decent size, bit basic but comfortable and there was a nice lobby area and pool. Overall the hotel was excellent value for money! The breakfast buffet was ok - saved for me by the fact that you can have fresh eggs made to your preference. However I was surprised the hotel didnt really have a restaurant - there is a menu that you can eat poolside but to be honest it wasnt great. Also make sure you are very clear with the tour rep when you make bookings - we went on two trips and one was nothing like we expected!!
• Maria Francisca (10/5): -
• Maureen C. (8/5): Très bon séjour à Cancún - L'emplacement, le parking disponible, le bar dans la piscine, le personnel à disposition Le mobilier juste un peu abîmé et vieux
• Symon (8/5): -
• Lauriane (10/5): -
• Bianca (8/5): Great for a short stay - Nice cosy hotel, with a nice pool with towel service. A poolbar with friendly staff. The room was spacious, bath room a bit old fashioned but functioning well.
• Desplanque Pierre (9/5): -
• jean paul (8/5): -
• Molly (8/5): -
• Finsterwolde (9/5): - . Vriendelijk personeel. Hele schone kamer. Ruime kamer. Douchegel, conditioner, shampoo, zeep, flesjes water op de kamer. Heerlijk zwembad. Heerlijk En uitgebreid ontbijt. Het eten in het restaurant/bij het zwembad was ook erg lekker. Gratis parkeren voor de deur. Goed werkende air-conditioning. Goede bedden, al waren ze wel vrij smal. Kleine supermarktjes op loopafstand. Busstation op loopafstand Niks eigenlijk, al zou een koelkastje prettig zijn
• Oscar (10/5): -
• Maria Victoria (9/5): -
• Ramaa (10/5): - El mejor hotel en el cual me hospedé en México! El personal de todo el hotel es muy atento y amable, especial mención a Rubí en la recepción y a Orlando y Hemilo en el bar de la piscina. La limpieza un 10 y las instalaciones muy cómodas. Linda piscina y el gym bastante moderno. También la ubicación está en un punto estratégico de Cancún. Además ofrecen shuttle gratuito a la zona hotelera y descuentos para pasar el día en un beach club. El desayuno podría mejorar un poco, pero más que nada es por gustos personales.
• Carvalho (7/5): -
• Larissa (10/5): - Gostamos muito do atendimento, limpeza e acomodação. Apenas senti falta de um frigobar no quarto.
• Dirk (8/5): - Gute Lage, später Checkout Es war super laut am Pool
• Lorenzo (9/5): Ottima struttura prima di rientrare a casa. Relax in piscina e comoda per raggiungere la zona hotelera. - Bella camera e letto comodo. Piscina stupenda e buona colazione. Parcheggio interno sorvegliato. 2 ascensori al piano. Ottima televisione con mille canali La vasca anziché la doccia, una finestra non aveva la tenda oscurante
• carolina maria julia (9/5): - Las instalaciones en general muy buenas Piscina impecable. Bar en exteriores con buenos platos locales y precios normales. El personal muy amable y servicial y excelente desayuno.. Estuvimos en 2 ocasiones. En la 1era la habitación tenía un balcón cubierto y no tenía cortina y entraba luz. En la 2da se escuchaban de fondo los motores del área de servicio.
• Hernandez (10/5): - Ubicación el hotel en si
• Sergio (9/5): - El lugar es precioso Ofrecer el servicio de taxi al aeropuerto a un precio muy por encima del real, creo que no deberían ofrecerlo a ese precio
• JACQUELINE (8/5): Hôtel étape proche de la mer - Bien Rien à dire
• Sergio (9/5): - El lugar es precioso Ofrecer el servicio de taxi al aeropuerto a un precio muy por encima del real, creo que no deberían ofrecerlo a ese precio
• Marcos Vinicius (10/5): -
• Jens (7/5): Optimal für eine Nacht - Aufgrund einer Flugstornierung brauchten wir kurzfristig noch ein Hotel für eine Nacht. Das Zimmer war sehr groß und das Bett sehr bequem. Das Personal war dazu sehr freundlich. Das Zimmer roch nicht besonders angenehm und das Frühstück war eher mittelmäßig. Große Auswahl aber leider qualitativ nicht sehr überzeugend. Aber für eine Nacht völlig in Ordnung.
• Wellington (10/5): Recomendo a todos!! - Café da manhã maravilhoso atendimento da recepção muito bom e atenciosos. Estão de parabéns a toda equipe. Não gostei por que fiquei apenas 3 dias nessa hospedagem…😁
• Charmaine (8/5): - Location is very close to ADO bus station. We planned to spend 1 night in this hotel, but ended up spending 4 nights using it as a base to visit Cozumel, isla Mujeras etc
• Miroslava (9/5): We were amazed - Accomodation was really clean, staff is kind and helpful. We enjoyed delicious breakfast. Location is great - so close to main ado bus station, city centre, restaurants and easy to get to playas. Full coverage internet. ☺️amazing and worth every penny.
• Kristina (8/5): -
• Kristina (8/5): Overall pleasant stay, would recommend - The property was very well maintained, the staff were incredibly friendly and helpful. Our room had a very comfortable king size bed, and great water pressure from the shower. The breakfast was fresh and delicious with plenty of choices. The location is within walking distance of numerous places for dinner. This was our second stay at the property. Our first stay two weeks previous was very peaceful and pleasant which is why we booked a second stay before flying home. Upon arrival, we checked into our room and realized it did not have a balcony that was requested upon booking. Rather disappointing as we like to sit and have our morning coffee out on a balcony. I went to the front desk and was told they were completely full and to check back at 10:00 in the morning. At 10:00 I was told to come back at 3:00 to see if they had a different room available. We opted not to repack our luggage and change rooms, as we had only one more day. So more of a disappointment than a dislike.
• CYong (9/5): -
• Lisa (7/5): Hat gepasst - Essen war sehr gut Rezeptionspersonal etwas unmotiviert
• Mathias Loher (9/5): -
• Mauricio (8/5): - La ubicación El.personal Algunas cosas de mucha antigüedad
• Verena (7/5): Gut hat noch Steigerungspotenzial - Es war alles vorhanden was man braucht Zimmerservice einmal hatten wir Handtücher mal nicht oder nicht genügend. Sehr unzuverlässig. Drinks an der Bar waren nicht besonders.
• Yessica Ivonne (10/5): - EL BUFFET MUY RICO EL ESTACIONAMIENTO MUY PEQUEÑO
• Cécile (8/5): - La propreté , la déco, bon choix pour le petit déjeuner Loin de l’activité centrale à pied
• Lopez (10/5): Una Excelente opción - El hotel en general es excelente, buena ubicación e instalaciones super limpias y agradables, el personal es muy amable y atento y el bufette de desayuno buenísimo, Un hotel de verdad 100% recomendado!! 10/10 Si tuvieran un frigobar en las habitaciones sería genial!!! Su ubicación es buena, sería perfecta si estuviera más cerca de la Zona hotelera o de alguna playa, o si las calles q están a su alrededor estuvieran más iluminadas de noche.
• Inderpal (9/5): -
• Charmaine (9/5): -
• Natan (6/5): -
• Jorge (3/5): -
• Valero (9/5): -

Photos