Eden Westlake Hotel
Location: Số 5, ngõ 8 Từ Hoa, Tây Hồ, Hà Nội, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Tranquil Oasis in Hanoi
Modern Comforts and Convenience
Eden Westlake Hotel offers air-conditioned rooms with free WiFi, a bar, and a shared kitchen for guests' use. Each room is equipped with a desk, kettle, and private bathroom. Some rooms feature balconies with city views, perfect for relaxation.
Explore and Relax
Guests can unwind in the garden or terrace, or explore the area through cycling with bike hire services available. The multilingual staff is ready to assist with local tips and currency exchange at the reception.
Convenient Location
Located near West Lake, this 3-star hotel is close to Quan Thanh Temple and Hanoi Old City Gate. With free private parking and a paid airport shuttle, Eden Westlake Hotel ensures a seamless stay in Hanoi.
Book now for a memorable stay at Eden Westlake Hotel!
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Tour desk
- Ironing service
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Allergy-free room
- Shared kitchen
- Baby safety gates
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Cooking class
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Garage
- Fishing nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio with Lake View
Offering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The well-equipped kitchen has a refrigerator, kitchenware and an electric kettle. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a dining area as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Quadruple Room with Balcony
This quadruple room's special feature is the hot tub. This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room with Garden View
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, soundproof walls, an electric kettle as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a washing machine, soundproof walls, an electric kettle, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a washing machine, soundproof walls and an electric kettle. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio with Balcony
The hot tub is the standout feature of this studio. The kitchen features a refrigerator, kitchenware and an electric kettle. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Bidet
- Cleaning products
- Terrace
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Bruna (7/5): -
- Matilda (8/5): Great place, just choose based off your intentions in Hanoi of if you want to see the famous spots easily. - If I could rate the staff any higher I absolutely would, the most friendly and welcoming staff who helped with our washing and gave us umbrellas when it rained. There is a washing machine and dryer you are able to use free of charge or pay a very small fee (can’t remember exact amounts) for them to do it for you. Room was amazing and rooftop was a very nice area as well. Far away from lots of the activities and famous Hanoi attractions, which can be great as it doesn’t get too loud at night but be aware that if you want to see lots of stuff you may have to get a taxi or grab.
- Mendez (8/5): -
- Tomer Zvi (7/5): -
- Mia (6/5): -
- Philipus (10/5): Real Value for money, nice, clean and everything works. Cindy the manager was amazing, superhelpful! -
- Pierre-Denis (7/5): - Emplacement, propreté Bruit de travaux extérieur indépendant de l'hôtel
- Ethan (9/5): -
- Patricia (10/5): Cool, friendly place to stay - I loved the wall mural in my room. The staff were very friendly and welcoming. There was a kitchen and dining room downstairs to prepare food or eat take out if you didn't want to eat in your room. There are loads of cool cafés / bars and places to eat near by.
- Nele (4/5): -
- Daniel (10/5): -
- Sophie (3/5): Nette Besitzerin, jedoch ist eine Renovierung dringend notwendig! - Freundliches Personal, Waschmaschine und Trockner, Bett war ok Überall Schimmel an den Wänden und der Decke, Extrem runtergekommen, kein Fenster, man kann überall besser Putzen
- Nguyễn (10/5): Dịch vụ tốt, nhân viên nhiệt tình, có hỗ trợ giặt đồ cũng có bếp chung rất tiện -
- Manuel (7/5): - Etwas abseits der Altstadt aber zu Fuß gut zu erreichen, der Raum zum See war verhältnismäßig ruhig. Mit einem Fahrer von Grab in 10min in der Altstadt. Die Begrüßung bei Ankunft am Samstagabend war sehr unterkühlt und ich sollte Cash bezahlen, wobei die Anzahlung nicht abgezogen wurde. Hatte noch kein Bargeld und sollte am nächsten Tag zahlen. Die Mitarbeiterin am Sonntag wahr sehr freundlich und berechnete den korrekten Preis. Das Bett war bequem und groß. 4. OG ohne Lift war für mich okay, für manch andere eventuell nicht. Es könnte allgemein etwas sauberer sein.
- Nguyen (10/5): Dịch vụ tốt, nhân viên thân nhiệt tình vui vẻ, có hỗ trợ giặt đồ, cũng có khu vực bếp chung nữa -
- Gowthaman (6/5): - Nemt og bekvemt at være her. Man får hvad man betaler for. Venligt personale. Rengøring kan forbedres
- Yasmin (6/5): - - The room has a good space; - Good water pressure and hot water. - The room wasn’t that clean; - The location is not too good, far from the centre, and not much restaurants close; - The water from the sink (in the toilet) smell bed. In general, we didn’t enjoy the accommodation, for 1 or 2 nights its ok, but for the price there’s better rooms.
- Yasmin (6/5): -
- juan gabriel (1/5): - Nada Ni se parece a lo que muestran en las fotos. Para empezar la atención de la chica de la recepción es pésima, y casi nunca está. La limpieza un desastre. No solo todo el lugar está muy sucio y desorganizado. El cuarto estaba muy sucio! Manchas amarillas en las sábanas, bed worms. Olor horrible saliendo de las cañerías cada vez que el agua drena. No lo recomiendo! Cambiaría mucho si le dedicas en tiempo a la limpieza y el mantenimiento de lugar.
- Alfie (7/5): -
- Etienne (8/5): -
- Daniel (8/5): -
- Daniel (5/5): - It was a spacious room and the bed was comfortable. It could have done with a better clean, there was cobwebs on the wall, all of the shower look like it hadn’t been cleaned in weeks. The windows let in a lot of noise. The bed was creaky.
- Dror (5/5): הגעתי ללילה אחד היה סביר, שילמתי פחות על מקומות יותר טובים - החדר מרווח היה מלוכלך, צריך להחליף את הברזים במקלחת, המצעים לא היו נקיים, הייתי צריכה לחפש את הבחורה בקבלה כדי לעשות צ׳ק אין וגם בצ׳ק אאוט לא היה אף אחד
- corado (1/5): Jamais plus - Rien La vietnamienne la plus antipathique que j'ai rencontré en 5 voyages au Vietnam. Je loue un appartement avec cuisine pour me faire un petit plat mais zéro poêle ou poêlon. Nadal. L endroit est sale, mal tenu
- Nguyen (10/5): - Không gian yên tĩnh gần hồ, có chỗ giặt sấy miễn phí thuận tiện , nhân viên cũng rất chu đáo, mình sẽ quay lại !
- Tran (10/5): - Nhân viên nhiệt tình luôn chào hỏi. Chỗ ở tạo cảm giác như ở nhà, rất thoải mái. Thi thoảng mình có thể dùng bếp để nấu ăn sáng. Tóm lại là khá tiện lợi. Điểm cộng là khu này yên tĩnh, dễ ngủ hihi
- Laura (10/5): Réceptionniste adorable ! - La réceptionniste est adorable. L’hôtel est propre et joliment décoré. Nous avons même pu faire une lessive gratuitement. Merci beaucoup !
- Alexandra (5/5): Cleanliness lacking - Convenient location explore Tay Ho and not far from Old Quarter. It is affordable. Room was spacious. Room and overall hotel was dirty, especially the bathroom that had fuzzy mould growing in the shower, on the tap, and around the sink. Mattress was extremely hard and uncomfortable. All the lights were controlled by one switch and they were really overly bright white lights. Window looked directly at a wall, no natural light.
- Dumand (8/5): -
- anja (8/5): - Cindy was very helpful and speaks good English
- Grau (10/5): -
- Georgia (10/5): -
- Cindi Wenteker (8/5): - La habitacion es comoda y amplia. La ubicacion no es tan comoda para moverse caminando (por un tema de distancias)
- Di Marco (9/5): -
- Constance (10/5): - Un établissement avec un personnel charmant, la situation géographique permet de voir Hanoï sous un autre angle que celui du vieux quartier. La vue sur la ville depuis notre fenêtre était chouette.
- laura (6/5): Déception totale - Novembre 2025: Au calme dans une petite ruelle Possibilité d’utiliser les machines à laver Vraiment le pire hôtel depuis que je suis au Vietnam en terme de propreté.. Le lit est dur comme une planche de bois , poussière partout fourmis dans la chambre et le lit , mur sont sales. La fenêtre donne sur un mur à 20cm...
- Flemming (8/5): -
- Harriet (8/5): Pleasant enough - Great location near the lake with cute restaurants and cafes around. Really spacious room with small kitchen area and workspace. Can be noisy on the street outside. The ceiling fan is a bit too close to the main strip of lights, creating a slightly trippy flickering affect when on.
- Marta (4/5): - Lokalizacja, cena, Czystość, rozwalona szyba prysznicowa, brak serwisu (przez 4 dni nie były uzupełnione braki, niewyniesione śmieci)
- Bui (10/5): - Giờ giấc thoải mái.Phòng ở sạch sẽ , yên tĩnh . Nhân viên thân thiện dễ gần
- Riikka (9/5): - Todella kiva paikka hyvien yhteyksien päässä, jossa pääsi kuitenkin pakoon vanhan kaupungin melskettä. Viihtyisä huone, hyvä ja leveä sänky. Viihdyin todella hyvin. Cindy oli aivan ihana ja auttoi kaikessa. Suihkun pidinkeen voisi pian vaihtaa uuteen
- Rebecca (4/5): - Bed was incredibly hard, and after being moved to a different room, the bed was still the same. We ended up leaving on the first night, as there was no way we could have slept comfortably for one night, let alone 3.
- Linda (8/5): -
- Alice Florentine (4/5): -
- phạm (10/5): -
- Chiến (10/5): - phòng đẹp, đầy đủ tiện nghi. nhà mình có trẻ con nên thấy khu bếp chung dưới tầng rất tiện có thể nấu ăn nhẹ , hâm đồ ăn cho bé. Nhân viên cực nhiệt tình hỗ trợ bê hành lý và giặt đồ nữa. Sẽ quay lại
- Clara Mathilde (4/5): -
- Pradipha (8/5): -
- Sasa (10/5): -
- Duyen (10/5): - Kind staffs
- Santhosh (9/5): Superb - Pretty much everything. Follow up on services.
- Cameron (10/5): I will come back next time for sure. - the location is good and quiet, away from the noise of the busy roads. nice little lake and temple around the corner, next to the big west lake. Staff were very helpful. Spacious shared kitchen and table.
- Diana (10/5): Overall, a decent option for a short stay. - Overall, a decent option for a short stay. We stayed for 2 nights and had two rooms on the top floor, which included access to a terrace with a beautiful view of the city. We really enjoyed the atmosphere of the city at night. The staff were friendly and helpful, and they assisted us with arranging a taxi to the airport, which we appreciated. A good place to stay if you’re looking for something simple and comfortable. However, we did notice that the rooms could have been cleaner. Areas like the drawers, windows, and furniture could definitely use more thorough cleaning. A good place if you’re not too picky, but there’s room for improvement in cleanliness.
- Rawat (10/5): Thank you for letting us stay in the property and thank you so much for such an amazing service. It was very good and I - It was an amazing stay with a very beautiful room apart from that the staff was very friendly and helpful so I would definitely recommend other people to stay over there because the staff are very nice
- Ho (8/5): Very good -
- Isabell (10/5): Exceptional - The location is perfect to discover the area around Westlake. It's very central but still quiet at night. The people who work there are very kind! I came early and they still let me check in, although check in time was way later, that was very nice! The room is super cute decorated and has everything you need. It was very clean aswell:) -
- Eva (6/5): Fine place for a short stay I guess - We booked this place after visiting Halong Bay. We wanted to stay somewhere else rather than the Old Quarter and since our flight was pretty late we booked 2 nights to have the room till the last moment. Just stayed for 1 night though. The hotel is well located, with plenty of cafes and restaurants nearby. Short Grab ride to the Old Quarter. The room was fine, very spacious but outdated. You get what you pay for. We wanted cheap, cheap we got. It had AC, fridge, wardrobe, free toiletteries, even a hairdryer (broken but working) etc The only thing to really fault was the mattress. It was like sleeping on the floor. Please change the mattresses for future guests, my back still hurts. Just a small complain: I would only like to mention I was a bit disappointed the way they charged us 150k for a really old gel/shampoo dispenser (not worth that money-actually with that money they probably bought 10 of them after we left) that I dropped accidently and broke. Instead of leaving it there, I was trying to be nice and let them know what happened before I checked out and offered to pay. Obviously they took advantage and charged me whatever they felt like without even giving me a receipt. I don't think there was need but anyway...
- James (7/5): Good -
- Dimitra (8/5): Very good -
- Phạm (4/5): Disappointing -
- Hai (8/5): Such a great time - It is in a great location and the environment is very quiet. I love my time staying at this hotel. Not really
- Robyn (4/5): Worst budget hotel I've stayed in in Vietnam - Staff were friendly. Close to restaurants. Netflix on the TV The whole place needed a good clean. Stair were dirty, cobwebs in the room, extractor fan was filthy, bathroom needed a good clean. Water pressure in the shower is awful.. The photos are clearly very old. The bed was the hardest I've ever slept on. The "garden view" looks onto the street which was also noisy. Terrible nights sleep and have stayed in much better for the same money in Vietnam. Overall disappointing.
- Alex (6/5): Pleasant -
- Mitja (6/5): Pleasant - very good location and communication was excellent The mattress was damaged so it was difficult to rest.
- Rebekka (10/5): Exceptional - The rooms are charming. Very spacious. Nice and quiet by the lake.
- Teshia (10/5): Exceptional -
- M-g (10/5): Exceptional -
- Han (7/5): Good -
- Jacques (8/5): Great location for a short stay in Hanoi - Great location with a friendly owner and staff!
- Coral (10/5): Exceptional - Peaceful location, clean with very helpful happy staff who went out of their way to help. Restaurants and shops nearby.
- Thomas (7/5): Overall, our stay was very enjoyable. The property was worth the price paid and the staff was very kind. - The location, the staff, and the size of the room The bed was very hard, the pillows had stains on them, and there was no elevator.
- Aditya (9/5): Superb -
- Nhan (10/5): Exceptional -
- Rosie (9/5): Charming hotel in a quiet outer city suburb - Lovely garden view room with a great TV with streaming services. Super lovely staff and reception! Wouldn’t recommend the area for average tourists unless you’ve hired a bike or are local/ are planning on a longer stay, it’s quite far from the city and is a more fancy area if you’re into more luxury experiences The lake is nicer from afar
- Mauricio (7/5): Good -
- Donna (2/5): Got duped - Nothing, this was a total case of using photos of other properties to sell their own - nowhere near West Lake which is where we wanted to stay The whole experience, the bed was so uncomfortable, we paid more for a balcony upgrade to overlook the lake - there was no view of the lake at all and the balcony was able to hold myself and partner standing, no room to sit there not that you would want to - no elevator, so luggage had to be hauled up 2 flights of stairs - totally disappointing stay
- Thắng (7/5): Good - staff, location bathroom facilities
- Joyce (7/5): Simple and cute stay in a nice part of Tay Ho - Simple for a short night stay. Simple decor with everything you need. It was quite dusty in places and the bedding was a bit stained.
- Yukino (5/5): Passable - Nice architecture and a colonial vibe. Felt more like an old apartment than a hotel. The staff was very nice and warm. The towels were not the cleanest; it had a lot of old stains. The stairs and floors felt a bit dusty. Also, there was no blanket provided on the bed and I saw a mite cracking over my bed. Although there was a window to my room, it was right beside a wall and had almost no space to let air in. Security wise I cannot recommend, because there are no staffs during night and when I came back at night the locked door and the other drawer was open. I was so scared I had to text the staff to notify.
- Eloise (8/5): Very good -
- Hảo (8/5): Very good -
- James (9/5): Superb - Good location. Comfortable room and nice decoration. The AC was very weak, despite me having it on the lowest setting.
- Abby (8/5): Very good -
- Jacques (8/5): Very good -
- Jacques (8/5): Very good -
- Ashley (8/5): I’ll be back - Friendly staff, perfect position and as per photos
- Nam (9/5): Superb -
- Clayton (8/5): Very good -
- Zorica (5/5): Passable -
- Trung (8/5): Very good -
- Eleanor (10/5): Exceptional -
- Saree (10/5): Great. - Good Front entrance
- Eleanor (10/5): Well worth the money. - Great location.
- Courtney (8/5): Very good -
- Joanna (5/5): This was a transit hotel. Served its purpose but I wouldn’t book it again. - Spacious rooms. Hard mattress. Staff spoke no English and kept talking to me in Vietnamese. No lift.
- Isobel (10/5): Exceptional - Lovely room!!!! Very pretty. Shutters made room super dark. Was quiet and homely. Good restaurants and coffee shops around. Nothing!
- Jones (9/5): Nice stay - Lovely hotel good value for money. Bed could be more comfortable.
- Ritutapan (6/5): Pleasant - Location, cleanliness etc. No Lift, so had to haul my luggage upto the 5th Floor.
- Seng (10/5): Good - Good Good
Photos
